Customer Windows/Customer Quality Management Staff
atRobert Bosch Co., Ltd.Are you passionate about quality excellence and ready to be the voice of the customer in a fast-paced, high-precision manufacturing environment? Join our team and play a pivotal role in driving continuous improvement, product reliability, and customer satisfaction!
What You'll Do:
Customer & Process Quality Control
- Act as the key customer contact for all quality-related concerns.
- Prepare and submit quality documents (PPAP, APQP, PSW, PCR/ECR, etc.).
- Coordinate 8D investigations and follow-ups, collaborating with internal teams and other Bosch plants.
- Handle customer complaints, IQIS input, and QMM ECR/concession activities.
- Lead and support internal/external audits and manage customer touchpoint requirements.
- Analyze and report on inspection and trial events, including co-checks and sample submissions.
- Deliver timely inspection reports and maintain monthly customer reporting.
Problem Solving & Quality Assurance
- Investigate 0-km claims, internal failures, and defective parts.
- Lead containment actions, including 3rd-party sorting coordination.
- Provide external cost reporting and manage Safe Launch activities.
- Support Cpk/Cmk evaluations for new model introductions.
General Support
- Work closely with cross-functional teams and respond swiftly to issues.
- Assist with tasks assigned by supervisors and contribute to continuous improvement initiatives.
📚 What We're Looking For:
- Bachelor's Degree in Industrial Engineering or related fields
- English proficiency: Good speaking, listening, and reading skills
- 5+ years of experience in automotive quality or process engineering.
- Strong knowledge and experience in Management and Quality Management Systems (QMS) are required.
- Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
- Solid understanding of Quality Management Systems (ISO/TS16949 - IATF16949 & ISO14000).
- Trained in QMS core tools: APQP, FMEA, Control Plans, MSA, SPC, PPAP, and CSR requirements.
- Experience with product audits, dock audits, and operation of measuring instruments.
💡 Why Join Us?
- Be part of a globally recognized organization.
- Work with cutting-edge technologies in a collaborative environment.
- Opportunities for continuous training and career development.
- Contribute to meaningful, high-impact automotive projects.
👉 Apply now to become a quality leader who shapes the future of automotive innovation!
Experience required
- 5 years
Salary
- Negotiable
Job function
- Quality Assurance
- Production / Manufacturing
Job type
- Full-time
Company overview
The history of Bosch in Thailand dates back to 1923 when the first Bosch product was introduced to the Thai market. The quality and reliability of Bosch products have enhanced the image and trustworthiness of the Bosch brand to Thai customers. Bosch is represented in Thailand by four entities gen ... Read more
Why join us: At Bosch Thailand, we offer more than just a job; we offer a chance to shape the future with innovative technologies. Whether it's mobility solutions or consumer goods, you'll have the opportunity to improve the quality of life for people around the globe. We recognize our associates' contributions ... Read more
