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Experience:
2 years required
Skills:
Teaching, English
Job type:
Full-time
Salary:
negotiable
- Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
- Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
- Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
- Plan beauty products education, develop product training materials.
- Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
- Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
- Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
- Perform makeup consultation and beauty product demonstrations.
- Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
- Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
- Organize and conduct training seminar. Involve in brand events and promotions.
- Conduct regular store visits to ensure the frontline talent development.
- Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
- Bachelor's degree in administration or any related field.
- 2 years or above working experience in Beauty or Retail Business or Airline Business.
- Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
- Proficient knowledge and awareness of beauty industry, market and competitive trends.
- Self-starter, able to work independently and as part of a team and must have good time management skills.
- Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
- Exceptional verbal & written communication, presentation, public speaking, & media skills.
- Excellent planning and organizational skills.
- Good command of spoken and written English.
Experience:
2 years required
Skills:
Thai
Job type:
Full-time
Salary:
commission paid with salary
- Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
- Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
- Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
- Support Marketing Efforts - Help create content and manage social media presence.
- Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
- Good English communication skills.
- Detail-oriented with strong organizational skills.
- Interest in fashion, luxury goods and ready to learn & grow.
- Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Onboard new partners to the Fastwork platform, ensuring a smooth and efficient transition for new freelancers.
- Serve as the main point of contact for partners, addressing inquiries, issues, and providing ongoing support.
- Resolve operational challenges to ensure smooth partner experiences and maintain strong partner relationships.
- Support or lead special operational projects to enhance partner satisfaction and platform efficiency.
- Collaborate with internal teams (e.g., marketing, product, tech) to ensure partner needs and concerns are effectively managed.
- Manage administrative tasks related to partner management, ensuring accuracy and up-to-date records.
- Contribute to process improvement to streamline workflows and enhance the overall partner experience.
- Basic QualificationsBachelor s degree in any related field.
- 1-3 years of experience in customer service or a partner support role.
- Strong communication skills, with the ability to work effectively with both internal teams and external partners.
- High attention to detail to ensure accuracy and maintain high standards across administrative and operational tasks.
- Positive work ethic with a collaborative mindset and a focus on delivering results.
- Ability to adapt quickly to urgent tasks and shifting priorities in a dynamic environment.
- Preferred QualificationsFamiliarity with partner management platforms and tools.
- Experience working in a fast-paced or startup environment.
- Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
- Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
- Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
- Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
- Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
- Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
- Group Insurance Health comes first, we know, don t worry, we ve got you covered.
- Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine
Experience:
1 year required
Skills:
Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ25,000, negotiable
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- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ 2. āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ 3. PVD 4. āļĄāļĩāļŠāļ§āļąāļŠāļāļīāļāļēāļĢāļāļēāļŦāļēāļĢāđāļĨāļ°āļāļāļĄ 5. āļ§āļąāļāļŦāļĒāļļāļāļāļĢāļ°āļāļģāļāļĩ.
Experience:
2 years required
Skills:
Social media, Social Media Management, Quality Assurance
Job type:
Full-time
Salary:
negotiable
- Supervise daily handling of customer complaints, inquiries, and problem cases.
- Ensure timely and effective resolution in line with service level agreements (SLAs).
- Analyze recurring issues and work with relevant teams to reduce case volumes.
- Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
- Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
- Maintain close monitoring and reporting of high-priority cases to leadership.
- Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
- Liaise with tech or product teams for system improvements or tools needed for case resolution.
- Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
- Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
- Lead and mentor a team of agents or specialists managing case and SWAT activities.
- Conduct regular training, performance evaluations, and process updates.
- Identify customer pain points and suggest enhancements to services or processes.
- Proactively work on initiatives to reduce customer effort and increase satisfaction.
- Requirements Bachelor s degree in Business, Communications, or a related field.
- 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
- Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
- Strong understanding of all mile delivery and logistics processes.
- Ability to interpret KPIs like CSAT and delivery SLA metrics.
- Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
- Conflict resolution and escalation management abilities.
- Capable of leading a SWAT team and making quick decisions under pressure.
- Proactive mindset for root cause analysis and implementing improvements.
- Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
- Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
- Knowledge of e-commerce or logistics industries is a plus.
- Familiarity with quality assurance practices and performance monitoring is a plus.
Experience:
3 years required
Skills:
Fashion Design, Product Design, Creativity, English
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ35,000, negotiable
- Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
- barcode generation..
- Prepare Product Brief presentations and ensure clear alignment with design, production,
- marketing, and sales teams..
- Coordinate with factories and seamstresses on production progress, including preparing job
- orders/contracts and managing material orders..
- Monitor internal and external production schedules, ensuring timelines and product quality are
- met..
- Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
- support quality assurance activities as needed..
- Provide product information to marketing teams for campaigns, photo shoots, and launch
- preparation..
- Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
- insights to support planning..
- Prepare product forecasts and re-order requests based on market data, demand trends, and
- inventory needs..
- Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
- overstock situations..
- Conduct basic sales and product performance analysis to support ongoing merchandising
- decisions..
- Perform competitor product reviews to support pricing, feature improvements, and market
- positioning..
- Support sales teams with product information when issue resolution is required..
- Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
- requests, bill compilation, and purchasing plans..
- Coordinate approval workflows and follow up with accounting to ensure timely processing of
- purchasing and payment activities..
- 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
- related roles..
- Strong understanding of product development processes, materials, costing, and supplier
- coordination..
- Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
- Excellent communication and coordination skills; able to work effectively with cross-functional
- teams..
- Ability to communicate in English (both written and verbal) for coordination with suppliers and
- internal teams..
- Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
- Ability to work in a fast-paced environment and adapt to shifting priorities..
- Experience working with factories/ brands or garment/apparel manufacturing..
- Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..
Experience:
3 years required
Skills:
Able to work as a shift, English
Job type:
Full-time
Salary:
āļŋ35,000+ , negotiable
- Develop and execute strategic plans to drive the growth and profitability of the food and beverage department.
- Oversee the planning, coordination and execution of all food and beverage services, including restaurants, bars, events and catering.
- Manage a team of chefs, servers, bartenders and other F&B staff, ensuring high standards of service and productivity.
- Monitor and control food and beverage costs to maintain profitability targets.
- Develop and implement marketing and promotional strategies to attract new members and guests.
- Ensure compliance with all relevant health, safety and licensing regulations.
- Build strong relationships with suppliers and manage vendor contracts.
- Analyse financial data and provide reporting to senior management.
- What we're looking for.
- Experience: Formal catering training, including in-depth Western & Asian kitchen and service experience.
- Language: Fluent in English and Thai.
- Working hours: 5.5 days a week and flexible hours if required.
- Minimum 5 years of experience in a similar food and beverage management role.
- Strong leadership and people management skills, with the ability to motivate and develop a team.
- Excellent financial management skills, including budgeting, cost control and P&L responsibility.
- In-depth knowledge of food and beverage operations, including menu design, inventory management and service standards.
- Proven track record of implementing successful marketing and sales strategies.
- What we offer.
- Competitive salary and performance-based bonuses.
- Comprehensive health and life insurance benefits.
- Generous leave entitlements and a focus on work-life balance.
- Opportunities for professional development and career advancement.
- Access to exclusive member facilities and events.
Experience:
1 year required
Skills:
English, Thai
Job type:
Full-time
- Manage daily customer due diligence (KYC / CDD) requests and requirements.
- Verify and validate customer information in accordance with company policies.
- Assess customer risk during onboarding.
- Analyze issues and improve customer experience.
- Coordinate with other teams to resolve issues efficiently and effectively.
- Stay updated on KYC / CDD best practices and apply them at Coins.
- Bachelor s degree in Business Management, Finance, or related field.
- Strong communication skills in Thai and English.
- Strong analytical skills and proficient in Google Suite.
- Able to handle multiple roles in a fast-paced environment.
- Detail-oriented, meticulous, and able to maintain customer and company confidentiality.
- Driven, responsible, and capable of executing tasks independently.
Experience:
1 year required
Skills:
Thai
Job type:
Full-time
- Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
- Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
- Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
- Support Marketing Efforts - Help create content and manage social media presence.
- Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
- Good English communication skills.
- Detail-oriented with strong organizational skills.
- Interest in fashion, luxury goods and ready to learn & grow.
- Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.
Experience:
1 year required
Skills:
Express, Assurance, Compliance
Job type:
Full-time
Salary:
negotiable
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ80,000, negotiable, commission paid with salary
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- āļāļđāļāļāļēāļāđāļēāđāļāļ·āđāļāļāļ·āļ āļāļ°āļāļēāļ āļŠāļēāļĄāļēāļĢāļāđāļāđāļēāļŦāļēāļāļāđāļŦāđāđāļāļīāļāđāļāļĢāļąāļāļāļąāļāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļēāđāļāļāļąāļāļŦāļēāļāļāļāļĨāļđāļāļāđāļē āđāļĨāļ°āđāļāļ°āļāļģāļĨāļđāļāļāđāļēāđāļŦāđāđāļāļ·āđāļāđāļ āđāļ§āđāđāļāđāļāļ·āđāļāđāļāļ°āļāļģāļāļēāļĒāļŠāļīāļāļāđāļēāđāļāđ.
- āļāđāļāļāļāļēāļĢāļāļđāđāļāļĩāđāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļāļĢāļīāļāđāļ āļŦāļĢāļ·āļāđāļāļĒāļāļģāļāđāļēāļāļāļēāļŦāļēāļĢāđāļŠāļĢāļīāļĄāļĄāļēāļāđāļāļ.
- āļ§āļļāļāļī āļĄ.3 āļāļķāđāļāđāļ āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļĒāļīāđāļĄāđāļĒāđāļĄ.
- āļŠāļēāļĄāļēāļĢāļāļāļđāļāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđ.
- āļĢāļēāļĒāđāļāđāļāļĩ āļĨāļđāļāļāđāļēāļāđāļēāļāļāļēāļāļīāđāļĒāļāļ° āļāļķāļāļĄāļĩāđāļāļāļēāļŠāļāļģāļāļāļĄāļĄāļīāļāļāļąāđāļāđāļāđāļŠāļđāļ.
- āļĄāļĩāļāđāļē Commission, āļāđāļēāļāļēāļŦāļēāļĢāļāļĨāļēāļāļ§āļąāļ, āļāđāļēāđāļāļīāļāļāļēāļāđāļŦāđ.
Experience:
1 year required
Skills:
Good Communication Skills, Teamwork, Fast Learner
Job type:
Full-time
- āđāļāļĢāļĻāļąāļāļāđāļāļīāļāļāđāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļāļāļĨāļđāļāļāđāļēāļāđāļēāļāļāļēāļāļāđāļāļāļāļēāļāļāļāļāđāļĨāļāđāđāļĨāļ°āļāļāļāđāļĨāļāđ āđāļāļ·āđāļāļāļģāđāļŠāļāļāđāļĨāļ°āļāļĢāļ°āļāļēāļŠāļąāļĄāļāļąāļāļāđāļāļĨāļīāļāļ āļąāļāļāđāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļāļĢāļĩāđāļāļāļāđāļāļģāđāļŠāļāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē āđāļŠāļāļāļāļēāļĒāļŠāļīāļāļāđāļē āļāļēāļĄāđāļāđāļēāļĒāļāļāļāļēāļĒāļāļĩāđāđāļāđāļĢāļąāļ.
- āļāļąāļāļāļēāđāļāļāļāļēāļĢāļāļīāļāļāđāļāļĨāļđāļāļāđāļēāļāđāļēāļ āđ āđāļĨāļ°āļāļģāđāļŠāļāļāđāļāļĨāļđāļāļąāļāļāļĩāđāļāļāļāđāļāļāļĒāđāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļāļģāđāļāļīāļāļāļēāļāđāļāļāļŠāļēāļĢāđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļāļąāļāļāļģāļāļēāļĢāļāļĨāļēāļāļāļąāđāļāļāļāļāđāļĨāļāđāđāļĨāļ°āļāļāļāđāļĨāļāđ āļāļāļāđāļāļāļāđ (content) āļāđāļēāļāļāļēāļĢāļāļĨāļēāļ āļĨāļāđāļ website āđāļĨāļ° Social Media.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāđāļāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļāļāļāļāđāļāļĢ.
- āļ§āļēāļāđāļāļ āđāļĨāļ°āđāļāļĩāļĒāļāđāļāļāļāļēāļĢāļāļĨāļēāļ āđāļāļ·āđāļāđāļāļĢāđāļĄāļāļŠāļīāļāļāđāļē āđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļĒāđāļēāļāļĢāļāļāļāļāļ.
- āļĢāļąāļāđāļāđāļāļāļąāļāļŦāļēāļāļēāļāļāļđāđāđāļāđāđāļĨāļ°āļāļģāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļŠāļēāđāļŦāļāļļāļāļāļāļāļąāļāļŦāļēāļāļĩāđāđāļāļīāļāļāļķāđāļāļāļąāļāļāļāļāļāđāđāļ§āļĢāđāļŦāļĢāļ·āļāđāļāļāļāļĨāļīāđāļāļāļąāļ.
- āđāļāđāđāļāļāļąāļāļŦāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļĢāđāļāđāļāļēāļ, āļāļēāļĢāđāļāđāļēāļāļķāļ, āđāļĨāļ°āļāļēāļĢāļāļģāļāļēāļāļāļāļāđāļāļāļāļĨāļīāđāļāļāļąāļ.
- āļāļĢāļ§āļāļŠāļāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāđāļāļāļāļĨāļīāđāļāļāļąāļāđāļāļ·āđāļāđāļŦāđāļĄāļąāđāļāđāļāļ§āđāļēāļāļģāļāļēāļāđāļāđāļāļĒāđāļēāļāļĢāļēāļāļĢāļ·āđāļ.
- āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļĨāļ°āļŠāļāļąāļāļŠāļāļļāļāļāļđāđāđāļāđāđāļāļĩāđāļĒāļ§āļāļąāļāļ§āļīāļāļĩāļāļēāļĢāđāļāđāļāļēāļāļāļāļāļāđāđāļ§āļĢāđāđāļĨāļ°āđāļāļāļāļĨāļīāđāļāļāļąāļ.
- āļāļĢāļīāļāļēāļĢāļŦāļĨāļąāļāļāļēāļĢāļāļēāļĒ āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āļāđāļ§āļĒāđāļŦāļĨāļ·āļāļĨāļđāļāļāđāļēāđāļŦāđāđāļāđāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļĒāđāļēāļāļĢāļēāļāļĢāļ·āđāļ.
- āļāļēāļāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļēāļĒāļļ 22-40 āļāļĩ āļāļāļāļĢāļīāļāļāļēāļāļĢāļĩāđāļāļŠāļēāļāļēāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļĨāļēāļ āļāļąāļāļāļĩ āļāļēāļĢāđāļāļīāļ āļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļąāļāļāļē āļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ āđāļĨāļ°āļāļēāļĢāļāļģāđāļŠāļāļāļāļĩāđāļāļĩāđāļĒāļĩāđāļĒāļĄ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāđāļāļĢāđāļāļĢāļĄ Microsoft Office āđāļĨāļ° āđāļāļĢāđāļāļĢāļĄ Graphic āđāļāđāļ Canva, Capcut.
- āļŠāļēāļĄāļēāļĢāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļāļēāļāļāļēāļĢāļāļĨāļēāļāđāļĨāļ°āļĨāļđāļāļāđāļēāđāļāđāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļāļ§āļēāļĄāļāļāļāļąāļāđāļĨāļ°āļĄāļĩāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāđāļ§āļĨāļēāđāļāđāļāļĩ.
- āļĄāļļāđāļāļĄāļąāđāļāđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļāļąāđāļāđāļāđāļāļāļēāļĢāļāļĢāļĢāļĨāļļāđāļāđāļēāļŦāļĄāļēāļĒāļāļēāļāļāļļāļĢāļāļīāļ.
- āļāļ§āļēāļĄāļāļīāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāđāļĨāļ°āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļīāļāđāļāļīāļāļāļĨāļĒāļļāļāļāđ.
- āļāļąāļĻāļāļāļāļīāļāļĩāđāļāļĩāđāļĨāļ°āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļāļēāļĢāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāđāļĨāļ°āļĨāļđāļāļāđāļē.
- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļģāļāļēāļāļāļīāļŠāļĢāļ°āđāļĨāļ°āļĢāđāļ§āļĄāļĄāļ·āļāļāļąāļāļāļĩāļĄ..
Experience:
1 year required
Skills:
Video Editing, Social Media Management, Customer Relationship Management (CRM), Thai, English
Job type:
Full-time
Salary:
āļŋ22,000 - āļŋ35,000
- Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
- Generate and edit diverse content, spanning graphic design and written materials.
- Design, create and maintain digital marketing efforts including website and social media platforms.
- Pleasant personality and excellent communication skills.
- Highly self-motivated and responsible team player.
- Well-groomed, with a good sense of refinement.
- Ability to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
Experience:
3 years required
Skills:
Sales, Excel, English
Job type:
Full-time
Salary:
negotiable
- Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
- Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
- Provide technical after sales advice to clients in the boutique as necessary.
- Improve After Sales Process & Elevate Know-how in Boutique Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
- Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
- Guide Fashion Advisors on the product authentication quick check for all received items.
- Coordinate with the Repair Centre on CASS follow-ups and service status updates.
- Promote a positive After Sales mindset and culture within the boutique.
- Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
- Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
- Support CASS user training and share Quality/After Sales topics during morning briefings.
- Administration & Coordination Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
- Clearly record repair status and client interactions in CASS/repair forms.
- Validate client contact details and preferred communication methods.
- Quality Control & Reporting Gather and report client feedback on product quality to Manager.
- Share product quality alerts with the retail team as needed.
- Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
- Repair & Care Stock Maintenance Manage repair and care inventory; conduct weekly stock-takes in boutiques.
- Work with Fashion Advisors to remind clients to collect their items.
- You are energised by Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
- Making a business impact by supporting both colleagues and clients.
- What You will bring At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
- Strong computer skills (Emails, Excel, MS Office).
- Excellent communication and interpersonal skills in both Thai and English.
- Team-oriented, client-focused, and service-minded.
- Able to work boutique hours, including weekends and public holidays.
- What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
- Ongoing training and development opportunities.
- A supportive team environment that values your contributions.
- Competitive compensation and benefits.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience:
1 year required
Skills:
Sales, Own Transportation and Driving Licence, Excel, Thai
Job type:
Full-time
Salary:
commission paid with salary
- āļāļļāļāļāļ°āđāļāđāđāļāđāļāļāļąāļ§āđāļāļāļāļāļāļāļĢāļīāļĐāļąāļāļŊ āđāļāļāļēāļĢāļĢāļąāļāļāļīāļāļāļāļāļāļēāļĢāļāļēāļĒāđāļĨāļ°āļāļĢāļ°āļāļēāļĒāļŠāļīāļāļāđāļēāđāļāļāļ·āđāļāļāļĩāđāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒāđāļŦāđāļāļąāļāļāļĨāļļāđāļĄāļĢāđāļēāļāļāđāļēāļāļĨāļĩāļāđāļĨāļ°āļĢāđāļēāļāļāđāļēāļŠāđāļ.
- āļāļđāđāļĨāđāļŦāđāļŠāļīāļāļāđāļēāļāļāļāļāļĢāļīāļĐāļąāļāļŊāļĄāļĩāļ§āļēāļāļāļĢāđāļāļĄāđāļĨāļ°āļāļąāļāđāļĢāļĩāļĒāļāļāļĒāđāļēāļāđāļĢāļĩāļĒāļāļĢāđāļāļĒāđāļāļĢāđāļēāļāļāđāļēāļāļĨāļĩāļāđāļĨāļ°āļĢāđāļēāļāļāđāļēāļŠāđāļāļāļēāļĄāļŦāļĨāļąāļāđāļāļāļāđāļāļĩāđāļāļāļŦāļĄāļēāļĒāļāļģāļŦāļāļ.
- āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩāļĢāļ°āļŦāļ§āđāļēāļāļāļĢāļīāļĐāļąāļāđāļĨāļ°āļĢāđāļēāļāļāđāļēāđāļāļ·āđāļāļāļąāļāļāļēāļāļļāļĢāļāļīāļāđāļŦāđāđāļāļīāļāđāļāļĢāđāļ§āļĄāļāļąāļ.
- āļāļģāļāļēāļāļ§āļąāļāļāļąāļāļāļĢāđ - āļĻāļļāļāļĢāđ.
- āļāļēāļĢāļĻāļķāļāļĐāļēāļ§āļļāļāļī āļāļ§āļŠ. āļāļķāđāļāđāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļąāļāļĢāļāđāļāļĩāļĒāļĢāđāļāļāđāļāđāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāđāļāļāļāļļāļāļēāļāļāļąāļāļāļĩāđāļĢāļāļĒāļāļāđāļĄāļēāđāļĨāđāļ§āļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļĨāļ°āļāļēāļĢāļāļģāļāļ§āļāđāļāļ·āđāļāļāļāđāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļēāļĒāļĢāđāļēāļāļāđāļēāļŠāđāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļēāļĒāļŠāļīāļāļāđāļēāļāļļāļāđāļ āļāļāļĢāļīāđāļ āļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĢāļēāļĒāđāļāđāļāđāļāđāļāļ·āļāļāđāļĄāđāļāđāļģāļāļ§āđāļē 30,000 āļāļēāļ.
- āļāđāļēāļāļāļāđāļāļāļāļīāđāļĻāļĐāļāļēāļĄāļāļĨāļāļēāļ (incentive).
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ 1.25 āđāļāļ·āļāļ.
- āļĢāļāļĒāļāļāđāđāļĨāļ°āļāļąāļāļĢāđāļāļīāļĄāļāđāļģāļĄāļąāļ.
- āđāļāļĢāļĻāļąāļāļāđāļĄāļ·āļāļāļ·āļāļāļĢāđāļāļĄāđāļāļāđāļāļāļāļēāļĢāđāļāđāļāļēāļ.
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļāđāļĨāļ°āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļāļāļĨāļļāđāļĄ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
- āļ§āļąāļāļŦāļĒāļļāļāļāļĢāļ°āļāļģāļāļĩ.
Experience:
5 years required
Skills:
Sales, Good Communication Skills, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- Achieve growth and hit sales targets through a variety of sales channels.
- Increasing client base through active prospecting activities.
- Build and promote strong, long-lasting customer relationships by partnering with them and.
- understanding their needs.
- Present sales activity reports and realistic forecasts to the management team.
- Design and implement a strategic business plan that expands company s customer base and ensure it s strong presence in the market.
- Identify emerging markets and market shifts while being fully aware of new products and.
- competition status.
- Having an in-depth knowledge of business products and value proposition.
- Writing business proposals.
- Researching business opportunities and viable income streams.
- Following industry trends locally and internationally.
- Reporting on successes and areas needing improvements.
- Developing new sales areas and improving sales through various methods.
- Researching trends and creating new opportunities to increase sales.
- Collaborating with Customer Service and Delivery Team to ensure the clients requirements are met and projects are delivered with highest standards of quality.
- Bachelor's degree in business, marketing, or related field.
- Successful track record in B2B sales (experience from training, education, consulting business is preferable).
- Exceptional verbal and written communication, and presentation skills.
- Excellent organizational skills to meet goals and set priorities.
- Ability to flourish with minimal guidance, be proactive, fast-learning, and adaptable.
- Proficient in MS Office, and CRM software.
Experience:
1 year required
Skills:
Sales, Own Transportation and Driving Licence, Thai
Job type:
Full-time
Salary:
commission paid with salary
- āļĄāļĩāđāļāļĢāļąāļāđāļāļāļēāļĢāļ§āļēāļāđāļāļāļāļēāļĢāļāļēāđāļĨāļ°āđāļāđāļāļģāđāļŠāļāļāļŠāļīāļāļāđāļēāđāļŦāđāļāļąāļāļāļĨāļļāđāļĄāļĢāđāļēāļāļāđāļēāļŠāđāļ.
- āļĄāļĩāļāļ§āļēāļĄāļāļĢāđāļāļĄāļāļĩāđāļāļ°āđāļĢāļĩāļĒāļāļĢāļđāđāđāļĨāļ°āļāļģāđāļāļāđāļāđāļĨāļĒāļĩāđāļŦāļĄāđāđāļāļĒāļđāđāđāļŠāļĄāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĄāļļāđāļāļĄāļąāđāļāđāļĨāļ°āļāļąāđāļāđāļāļāļĩāđāļāļ°āļāļģāļāļēāļāđāļāļ·āđāļāđāļŦāđāļāļĢāļĢāļĨāļļāđāļāđāļēāļŦāļĄāļēāļĒ āđāļĨāļ°āļāļĢāđāļāļĄāļĢāļąāļāļĄāļ·āļāļāļąāļāļŠāļ āļēāļāļāļēāļĢāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļāļ§āļēāļĄāļāļāļāļąāļāđāļĨāļ°āļāļ§āļēāļĄāļāđāļēāļāļēāļĒāđāļŦāļĄāđāđ.
- āļāļļāļāļāļ°āđāļāđāđāļāđāļāļāļąāļ§āđāļāļāļāļāļāļāļĢāļīāļĐāļąāļāļŊ āđāļāļāļēāļĢāļĢāļąāļāļāļīāļāļāļāļāļāļēāļĢāļāļēāļĒāđāļĨāļ°āļāļĢāļ°āļāļēāļĒāļŠāļīāļāļāđāļēāđāļāļāļ·āđāļāļāļĩāđāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒāđāļŦāđāļāļąāļāļāļĨāļļāđāļĄāļĢāđāļēāļāļāđāļēāļŠāđāļ.
- āļāļđāđāļĨāđāļŦāđāļŠāļīāļāļāđāļēāļāļāļāļāļĢāļīāļĐāļąāļāļŊāļĄāļĩāļ§āļēāļāļāļĢāđāļāļĄāđāļĨāļ°āļāļąāļāđāļĢāļĩāļĒāļāļāļĒāđāļēāļāđāļĢāļĩāļĒāļāļĢāđāļāļĒāđāļāļĢāđāļēāļāļāđāļēāļŠāđāļāļāļēāļĄāļŦāļĨāļąāļāđāļāļāļāđāļāļĩāđāļāļāļŦāļĄāļēāļĒāļāļģāļŦāļāļ.
- āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩāļĢāļ°āļŦāļ§āđāļēāļāļāļĢāļīāļĐāļąāļāđāļĨāļ°āļĢāđāļēāļāļāđāļēāđāļāļ·āđāļāļāļąāļāļāļēāļāļļāļĢāļāļīāļāđāļŦāđāđāļāļīāļāđāļāļĢāđāļ§āļĄāļāļąāļ.
- āļāļģāļāļēāļāļ§āļąāļāļāļąāļāļāļĢāđ - āļĻāļļāļāļĢāđ.
- āļāļēāļĢāļĻāļķāļāļĐāļēāļ§āļļāļāļī āļāļ§āļŠ. āļāļķāđāļāđāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļąāļāļĢāļāđāļāļĩāļĒāļĢāđāļāļāđāļāđāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāđāļāļāļāļļāļāļēāļāļāļąāļāļāļĩāđāļĢāļāļĒāļāļāđāļĄāļēāđāļĨāđāļ§āļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļĨāļ°āļāļēāļĢāļāļģāļāļ§āļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļēāļĒāļĢāđāļēāļāļāđāļēāļŠāđāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļēāļĒāļŠāļīāļāļāđāļēāļāļļāļāđāļ āļāļāļĢāļīāđāļ āļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļļāļāļāļĢāļāđāđāļāļāļēāļĢāļāļģāļāļēāļ.
- āļĢāļāļĒāļāļāđāđāļĨāļ°āļāļąāļāļĢāđāļāļīāļĄāļāđāļģāļĄāļąāļ
- āđāļāļĢāļĻāļąāļāļāđāļĄāļ·āļāļāļ·āļāļāļĢāđāļāļĄāđāļāļāđāļāļāļāļēāļĢāđāļāđāļāļēāļ.
- āļāđāļēāļāļāļāđāļāļāļāļīāđāļĻāļĐāļāļēāļĄāļāļĨāļāļēāļ (incentive).
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ 1.25 āđāļāļ·āļāļ.
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļāđāļĨāļ°āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļāļāļĨāļļāđāļĄ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
- āļ§āļąāļāļŦāļĒāļļāļāļāļĢāļ°āļāļģāļāļĩ.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ55,000
- Personal Lifestyle Management.
- Organize and manage the CEO s personal schedule, including wellness, beauty, and personal image-related matters.
- Select and prepare appropriate outfits and accessories aligned with events and image expectations.
- Content & Production Support.
- Coordinate with production teams for filming and media appearances.
- Assist with behind-the-scenes tasks, filming short clips, note-taking, and managing shoot schedules.
- Business & Team Coordination.
- Receive directives from the CEO and communicate clearly with relevant teams.
- Manage communications, internal coordination, and help maintain team morale and productivity.
- On-Site Support (As Needed).
- Be ready to travel and provide hands-on assistance during key events or special occasions.
- Act with initiative and anticipate needs without being prompted.
- Aged 25 and above or demonstrate high maturity suitable for managing the CEO s personal and professional life.
- Excellent communication and coordination skills.
- Able to work closely with high-profile individuals with limited availability.
- Adaptable, solution-oriented, and ready to handle unexpected situations.
- Understands when and how to offer support appropriately.
- Familiarity with digital tools and basic AI applications.
- Preferred Personality Traits.
- Calm yet agile under pressure.
- Emotionally mature and respectful of personal boundaries.
- Compassionate, detail-oriented, and discreet.
- Naturally service-minded and proactive.
- Non-reactive, non-judgmental, and professional in challenging situations.
- Eager to grow alongside the CEO for long-term collaboration.
Experience:
5 years required
Skills:
Thai
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ80,000, negotiable, commission paid with salary
- Set monthly/weekly sales targets and ensure all channels hit revenue goals..
- Monitor and analyse daily performance dashboards and take quick action when targets slip..
- Recruit, train, and coach sales admins to close effectively and follow scripts..
- Monitor chat quality, response time, follow-ups, and closing behavior..
- Conduct weekly performance reviews and provide actionable coaching..
- Improve closing scripts, objection handling, and follow-up processes..
- Develop sales playbooks, SOPs, and best practices for high performance..
- Work with the E-commerce Manager on promotions, campaigns, and product availability..
- Success Looks Like: High conversion rate across all chat platforms, Strong, well-trained admin team, Predictable monthly revenue with accurate forecasting, Fast problem-solving and smooth daily operations and Stable customer satisfaction and repeat-purchase growth.
- Strong leadership & communication.
- Experience with online sales or chat-based selling.
- Ability to analyze data and optimize funnels.
- Fast decision-making and problem-solving mindset.
- Positive attitude, high ownership, and resilience.
- Brand Page: https://www.facebook.com/belifeofficialth/.
Experience:
1 year required
Skills:
Social Media Management
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ45,000
- Unearth new sales opportunities through networking and turn them into long term partnerships.
- Making cold calls or reaching out to prospects.
- Following up with prospects several times throughout the sales cycle to ensure needs are being met.
- Negotiate agreements and keep records of sales and data.
- Accountable in preparing and presenting the credential and proposal with prospects.
- Present our products and service and demonstrate value proposition to prospective clients.
- Present our social media rampage to our clients.
- Provide solutions to clients and explain how those satisfy their needs.
- Building and Maintaining long lasting relationship Maintaining Relationships.
- On ground with clients to monitor campaign objectives.
- Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company s reputation.
- Maintaining a database of contact information.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Providing regular feedback and status to supervisor periodically.
- Provide sales report and status to supervisor periodically.
- Share feedback after the project complete within department and between department.
- Working with Media Production team on set to servicing clients and ensure the completion of deliverables as per promise.
- Attend Pre-Production Meeting with production team to ensure no missing information, especially the key message/ one liner that must be mentioned and included in production.
- Report to supervisor if there s any limitations that will impact client s satisfaction to prepare strategic solutions ahead.
- Developing Products and Services.
- Through deep understanding of clients need, senior sales must be able to understand the challenges and problems that customers face so they can identify opportunities for a sale.
- Creating Documentation and Preparing deck for proposal/ presentation reflecting on the given briefs.
- It s important to be able to understand the actual needs of clients in order to create the attractive proposal that give the most value within the resource provided.
- By creating the own deck will help you to present the solutions confidently as well.
- Minimum BSc or BA in business administration, sales or marketing or certificates in digital marketing.
- At least 3-5 years of DIRECT EXPERIENCE from Media Industry (is must),Digital media and Advertising Agency.
- Must be creative and passionate about advertising, social media, entertainment content, efficient, details-oriented, pleasant and outgoing.
- Excellent written and verbal communication skills and strong presentation skill.
- Result oriented and time-management skill.
- Interest candidates please send your resume including full details of work experience, current and expected salary and a recent photograph via APPLY NOW or address below.
Customer Service - General Job Description and duties.
Customer Service Overview:Customer service is a vital part of any business, as it is the primary point of contact between the company and its customers. It is the responsibility of customer service representatives to ensure that customers are satisfied with their experience and that their needs are met. Customer service representatives must be knowledgeable about the company's products and services, as well as be able to provide helpful advice and solutions to customer inquiries.
Common Responsibilities:
âĒ Respond to customer inquiries in a timely and professional manner
âĒ Provide accurate information about products and services
âĒ Resolve customer complaints and issues
âĒ Follow up with customers to ensure satisfaction
âĒ Maintain customer records
âĒ Monitor customer feedback and provide feedback to management
âĒ Identify customer needs and suggest appropriate products and services
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