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for job function: Customer Service
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apply job Accenture 1
apply job Accenture 1

Skills:

English

Job type:

Full-time

Salary:

negotiable

  • Review, classify and/or remove content according to client guidelines, using specific tools and channels.
  • Understand and remain updated on changing client policies and guidelines.
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
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apply job Siam Commercial Bank 2
apply job Siam Commercial Bank 2

Skills:

IP License

Job type:

Full-time

Salary:

negotiable

  • เป็นที่ปรึกษา, สรุปภาวะตลาด (Market Outlook) และให้คำแนะนำจัด Port การลงทุน (Asset Allocation) แก่ลูกค้าและผู้ที่สนใจลงทุนในกองทุนรวมผ่านทางโทรศัพท์ ให้เหมาะสมกับระดับความเสี่ยงที่รับได้.
  • ให้บริการข้อมูลการลงทุน ผลิตภัณฑ์การลงทุน การใช้บริการผ่านช่องทางอิเล็กทรอนิกส์ (SCB Easy, SCBAM Fund Click) ผ่านทางโทรศัพท์.
  • ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ไขปัญหาให้ลูกค้า สาขาของธนาคาร และตัวแทนขายอื่น ผ่านทางโทรศัพท์ และทาง Electronic Channel ([email protected]) รวมถึงช่อง ...
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apply job Trip com Group 3
apply job Trip com Group 3
Bangkok, Business Development ,Purchasing ,Marketing / Advertising Business Development,Purchasing,Marketing / Advertising

Experience:

3 years required

Skills:

Data Analysis, English

Job type:

Full-time

Salary:

negotiable

  • Responsible for maximizing the commercial opportunities in the assigned market through effective sourcing of accommodation inventory.
  • Initiate the contracting process with the accommodation distributors, develop and maintain excellent relationships with supplier vendors.
  • Monitor, maintain, and optimize supplier product rate, inventory, and service quality to enhance product competitiveness.
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apply job Thai Bev 4
apply job Thai Bev 4
Khlong Toei, Bangkok, Customer Service ,Sales Customer Service,Sales

Job type:

Full-time

Salary:

negotiable

  • Inbound call รับสายโทรศัพท์ลูกค้าที่ติดต่อเข้ามาสอบถามข้อมูล หรือรับแจ้งข้อร้องเรียนต่างๆ.
  • Outbound call ติดต่อลูกค้า เพื่อแจ้งข้อมูล.
  • การโทรศัพท์หาลูกค้า เพื่อประชาสัมพันธ์แพ็คเกจต่างๆ.
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apply job ONSEN RETREAT AND SPA GROUP 5
apply job ONSEN RETREAT AND SPA GROUP 5

Experience:

No experience required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

Salary:

฿17,000 - ฿18,000, negotiable

  • Welcome and greet customers warmly, providing information about our services and products.
  • Handle check-in and check-out processes efficiently, including cashier duties.
  • Ensure the reception area operates smoothly and meets quality standards.
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apply job Siam Piwat 6
apply job Siam Piwat 6

Skills:

English

Job type:

Full-time

Salary:

negotiable

  • Customer Care.
  • Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
  • Provide assistance to customers with inquiries, concerns, and special requests.
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apply job Ernst & Young 7
apply job Ernst & Young 7

Experience:

5 years required

Skills:

ETL, Quantitative Analysis, Industry trends

Job type:

Full-time

Salary:

negotiable

  • Translating business requirements to technical solutions leveraging strong business acumen.
  • You will be a core member of the EY Microsoft Data and AI team, responsible for extracting large quantities of data from client s IT systems, developing efficient ETL and data management processes, and building architectures for rapid ingestion and dissemination of key data.
  • Apply expertise in quantitative analysis, data mining and presentation of data to de ...
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apply job SC Asset 8
apply job SC Asset 8

Skills:

Contracts, Good Communication Skills, English

Job type:

Full-time

Salary:

฿30,000 - ฿40,000, negotiable

  • Communicating with customers through various channels.
  • Responding promptly to customer inquiries.
  • Prepare handover/ defect records and reports.
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apply job Siam Commercial Bank 9
apply job Siam Commercial Bank 9

Job type:

Full-time

Salary:

negotiable

  • จัดเตรียมและวิเคราะห์ข้อมูลให้กับฝ่ายบริหารเพื่อสนับสนุนการกำหนดกลยุทธ์และนโยบายของช่องทางจัดจำหน่ายผลิตภัณฑ์ประกัน ครอบคลุมทั้งประกันชีวิต ประกันสินเชื่อ และประกันภัย ให้กับช่องทางการขายที่รับผิดชอบ เพื่อให้เป็นไปตามเป้าหมายที่กำหนด.
  • ประสานงานแก้ไขปัญหาระหว่างช่องทางการขายกับบริษัทประกันชีวิตและบริษัทประกันวินาศภัย รวมถึงรับเรื่องประสานงานเกี่ยวกับข้อร้องเรียนของลูกค้าที่ซื้อประกันผ่านช่องทางการขาย.
  • วางแผนและวิเคราะห์กลุ่มพนักงานขาย (Sales Segmentation) เพื่อพัฒนาให้มีศักยภาพการขายที่เหมาะสม ถูกต้อง และสอดคล้องกับเป้าหมาย.
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apply job Bangchak 10
apply job Bangchak 10

Skills:

Market Research, Research, Contracts, English, Japanese

Job type:

Full-time

Salary:

negotiable

  • Market Research & Strategy: Identify and analyze market trends, customer needs, and competitive landscape to develop growth strategies..
  • Business Expansion: Explore and secure new business opportunities, partnerships, and joint ventures in the target business value chain..
  • Client Relationship Management: Build and maintain strong relationships with key clients, government agencies, suppliers, and industry stakeholders..
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apply job TikTok 11
apply job TikTok 11

Experience:

5 years required

Skills:

Branding, SQL, Power BI, English

Job type:

Full-time

Salary:

negotiable

  • Define and execute strategies to expand TikTok's share of revenue and partnership opportunities with independent agencies in Thailand and cross-border markets.
  • Build and strengthen C-level relationships within agency networks, positioning TikTok as a priority partner.
  • Develop and manage agency account plans in partnership with agency teams to drive investment and deliver business KPIs.
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apply job Deloitte 12
apply job Deloitte 12

Experience:

4 years required

Skills:

Automation, Statistics, NoSQL

Job type:

Full-time

Salary:

negotiable

  • Lead and Inspire: Drive the growth of our AI business and mentor a talented team.
  • Innovate and Create: Develop and implement solutions using agentic AI solution, intelligent automation, and real-time data platforms for AI agents.
  • Solve Complex Problems: Use data, analytics, and cognitive technologies to uncover hidden insights and inform critical business decisions.
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apply job Samsung 13
apply job Samsung 13

Skills:

Research, Mechanical Engineering, Salesforce, English

Job type:

Full-time

Salary:

negotiable

  • Responsible for pre-sales support of products and problem-solving solutions, assisting sales to research and analyze customer demand, formulating technical proposals and tenders, expounding on technical solutions, demonstrating products, and answering technical inquiries.
  • Driving product sales, promoting and selling products, and providing solutions via engineering dealers and project sales boosts profitability increases market share and encourages the colleges to achieve sales targets.
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apply job KTB 14
apply job KTB 14

Job type:

Full-time

Salary:

negotiable

  • วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
  • มีความรู้ด้านการตลาด หรือมีประสบการณ์ในงานที่เกี่ยวข้อง.
  • มีความรู้และเข้าใจในผลิตภัณฑ์ของธนาคาร รวมถึงผลิตภัณฑ์บริการจัดการทางการเงิน.
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apply job Ernst & Young 15
apply job Ernst & Young 15

Experience:

3 years required

Skills:

Risk Management

Job type:

Full-time

Salary:

negotiable

  • Assist in the implementation of integrated risk management solutions such as, Archer and ServiceNow.
  • Support the analysis of client risk management requirements and contribute to the development of technical solutions.
  • Participate in the configuration and testing of IRM tools to support risk assessment and reporting processes.
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apply job Deloitte 16
apply job Deloitte 16

Experience:

8 years required

Skills:

Oracle, Business Development, Industry trends

Job type:

Full-time

Salary:

negotiable

  • Ability to communicate effectively. Review customer requirements, lead business consultation discussions and translate the requirements into specification documents for application design and configuration.
  • Support in UAT testing - responsible to investigate the issues raised in UAT, and to co-ordinate with users and developers during the UAT phase for all techno-functional queries.
  • Spot strategies, risks, and options, and then recommend approaches that sidestep pro ...
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apply job SC Asset 17
apply job SC Asset 17

Skills:

Sales, Legal, Project Management, English

Job type:

Full-time

Salary:

negotiable

  • Coordinate with prospective clients on inquiries, site visits, and proposal submissions; prepare presentations, proposals, and lease/rental agreements.
  • Maintain and update client and project information in the CRM database regularly.
  • Assist in analyzing market trends and preparing sales reports.
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apply job Bangchak 18
apply job Bangchak 18
Phra Khanong, Bangkok, Consultant ,IT / Programming ,Teaching / Training Consultant,IT / Programming,Teaching / Training

Job type:

Full-time

Salary:

negotiable

  • Involvement in business process design, gathering and analyze requirements and arrive at functional solution (Blueprint) for to be business process.
  • Design, Configure, Develop/Optimize SAP programs/customization/functional specifications for reports, interfaces, conversions, enhancements, workflow and forms.
  • Coordinate with developers, integrate other modules and other related departments.
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apply job Thai Bev 19
apply job Thai Bev 19

Job type:

Full-time

Salary:

negotiable

  • Translate customer vision and strategies to meaningful projects and value added activities. Overall responsible for determining the right projects that lead to the desired solution. He shall be involved in the process of overseeing several related projects.
  • Prepare the business cases / proposals on behalf of the company for clients.
  • Lead planning and execution of requested or emergency process mandated/requested by clients.
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apply job CP Axtra 20
apply job CP Axtra 20

Skills:

Compliance, Good Communication Skills, Creativity, English

Job type:

Full-time

Salary:

negotiable

  • Store Launch & Qualification Support (One-time): Execute the collection, organization, and submission of qualifications and application materials required for Tmall Global store launch, ensuring compliance with platform requirements..
  • Product Asset Coordination (Core Task): Act as the internal liaison to collect and standardize all necessary product assets from global teams, including high-resolution images, product descriptions, ingredient lists, certifications, and brand authorization documents, ensuring timely delivery to the China team..
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Send me latest jobs forCustomer Service
Customer Service - General Job Description and duties.
Customer Service Overview:
Customer service is a vital part of any business, as it is the primary point of contact between the company and its customers. It is the responsibility of customer service representatives to ensure that customers are satisfied with their experience and that their needs are met. Customer service representatives must be knowledgeable about the company's products and services, as well as be able to provide helpful advice and solutions to customer inquiries.

Common Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer feedback and provide feedback to management
• Identify customer needs and suggest appropriate products and services
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