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Experience:

2 years required

Skills:

Business Development, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

3 years required

Skills:

Business Development, Financial Modeling, Negotiation, English

Job type:

Full-time

• Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
• Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
• Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
• Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
• Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Work collaboratively with the finance team to determine funding and financing options.
• Drive monthly, quarterly and annual target setting and budgeting processes.
• Develop and implement performance targets and reporting for all country business development function.
• Liaise with other internal and external stakeholders as required.
• Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
• Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Bachelor s degree in finance, Business Administration or related fields.
• Minimum 3 years experience in project/business development management (preferably in Fintech).
• Strong analytical skills for market research and competitor analysis.
• Project management skills with a proven ability to set priorities and achieve goals.
• Understanding of financial modeling and deal analysis.
• Excellent written and verbal communication skills in English.
• Effective negotiation and deal-closing skills.
• Ability to build strong relationships and empower a team.
• Ability to work effectively in a cross-functional environment.
• Strong understanding of the global payment industry, new trends, and technology.

Experience:

8 years required

Skills:

Business Development, YouTube

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with digital advertising, consultative sales, business development, or digital marketing.
• Experience in identifying and partnering in brand agreements and advertising agreements.
• 5 years of experience in a sales-focused business development or account management role within the influencer marketing and social advertising environment.
• Experience in managing relationships with Holding Companies or Influencer Marketing Agencies (IMAs), with the knowledge of their services, structures and decision-making processes.
• Ability to work in a changing technical environment.
• The team enables creative and creator partners to produce lighthouse advertising that accelerates business growth. The team s purpose is to empower these partners to unlock the full value of Google in the golden era of AI-powered advertising.
• In this role, you will enable influencer marketing agencies to capture the full value of YouTube s creator ads solutions. You will be responsible for a portfolio of agencies, driving growth through enablement and roll-out of creator ads solutions. You will have an excellent commercial acumen and will be an excellent communicator and manager of cross functional programs internally and externally. You will be driving growth, building relationships, and identifying and converting sales opportunities within the digital advertising environment.
• This is a fixed-term contract (FTC) role starting in April 2026 and concluding in December 2026. As an FTC, you will be a direct employee of Google for the duration of the term.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage with agencies and Influencer Marketing Agencies (IMAs) to drive the adoption and use of Google advertising products within influencer marketing campaigns and deliver sales and agreement goals.
• Work with agency partners to help them have the capabilities, integrations and solutions to drive forward creator related advertising with YouTube.
• Work across multiple teams at Google including the sales and YouTube partnerships team to ensure the success of influencer ads programs through the partner agencies.
• Identify and pursue new opportunities to expand YouTube's influencer and creator ecosystem.
• Demonstrate the value within creator related ad solutions. Be knowledgeable of the social landscape in Southeast Asia.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

VoIP, Payroll, Research, English

Job type:

Full-time

• Act as 1st level IT Engineer for day-to-day operation (both hardware and application).
• Strong problem-solving and analytical skills; ability to work under pressure.
• Manage and Monitor Wide Area Network, VOIP, Networking Infrastructure such as Wireless Network, Local Area Network (LAN), Virtual Private Network (VPN), Storage system, Payroll.
• Troubleshoot, analyse, diagnose and solve all IT-related issues.
• Prepare and install IT hardware and accessories for users.
• Manage IP Phone System, grant / revoke / support user.
• Setup and manage Network Printers.
• Assist in Conduct the IT and Security Awareness Induction Training to all new joiner.
• Assist in Research / Develop and Deploy a new technology.
• Involve in GTS Disaster Recovery Procedure and Process.
• Assist IT Manager / Director / Partner for any issues which are assigned.
• Check and Clear own email on a daily basis (business day).
• Open support tickets and raise Global application issues via SNOW ticketing system.
• On-call rotation outside of office hours is required.
• Assist GTS Infrastructure team for the assigned tasks e.g. setup servers, develop standard image of PC).
• Basic understanding of cybersecurity principles and ability to follow security protocols.
• Ability to create and maintain IT documentation for processes and troubleshooting.
• Complete GTS Health check tasks in a timely manner.
• 24x7 Helpdesk support via mobile phone as per assignment basis.
• Support Digital Transformation team on Digital Lab deployment and management.
• What you ll bring.
• High self-responsibility.
• Good time and IT project management skills.
• Strong knowledge of Server / Desktop / Notebook IT equipment hardware.
• Strong knowledge of the Windows Operating System.
• Good communication and presentation skills.
• Fair in English.
• Grow here. Go further.
• To help us comply with PDPA rules, please don't include your religion or race on your CV.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object-Oriented Programming (OOP), Optimism, Scripting Languages, Security Protocol Analysis {+ 6 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.
• April 5, 2026

Skills:

Salesforce, Mandarin, English

Job type:

Full-time

• Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
• Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
• Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
• Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
• Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
• Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
• Test compatibility of new features with existing product functionalities and document observations and outcomes.
• Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
• Identify opportunities to improve support processes and take ownership of driving process enhancements.
• What you have .
• Fluency in English and Mandarin (spoken and written) with the confidence to engage diverse customers.
• Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
• Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
• Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
• Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
• A natural communicator who can simplify technical concepts for non-technical users.
• Proactive, commercially aware, and motivated by team success.
• Thrives in a remote or hybrid setup and takes full ownership of outcomes.
• Flexible to work shifting schedules, including weekends and holidays; must be based in Thailand or Malaysia.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Experience:

3 years required

Skills:

Procurement, English

Job type:

Full-time

• Lead Business Strategy & Vendor Plans: Take ownership of the business strategy with vendors. Develop comprehensive business plans in collaboration with these vendors to ensure mutual alignment on objectives, go-to-market strategies, and performance targets. Oversee the effective execution of these plans to drive business growth and success..
• Achieve Financial & Operational Targets: Own the responsibility for meeting and exceeding financial targets related to the business. Work to optimize profitability thro ...
• Vendor Relationship Management: Lead efforts to build and maintain strong, productive relationships with key vendors. Act as the primary point of contact, ensuring that both vendor and internal teams are aligned on performance expectations, timelines, and deliverables..
• Team Leadership: Manage and develop a team of professionals. Provide mentorship, set clear goals, and ensure high performance across the team. Lead by example, fostering a culture of collaboration and continuous improvement..
• Operational Efficiency: Optimize internal processes to ensure operational efficiency across the division. Work to streamline procurement, delivery, and vendor management processes, driving cost-effective solutions without sacrificing quality..
• Cross-Functional Collaboration: Work closely with internal teams including sales, marketing, and logistics, to ensure alignment and successful execution of vendor-related strategies. Drive collaboration for product launches, promotions, and other initiatives that contribute to business growth..
• Market Intelligence & Opportunity Identification: Stay informed of trends in the business, identify emerging opportunities for new business and partnerships, staying ahead of competitors in the marketplace..
• Bachelor s degree in Business, Information Technology, or a related field.
• Minimum of 3 years of experience managing people.
• Proven track record of leading a business or division focused on consumer products in the IT company.
• Strong business planning and strategic thinking skills, with the ability to develop and execute comprehensive plans to drive growth.
• Demonstrated ability to achieve financial and operational targets, with experience in driving profitability through vendor management and market strategy.
• Strong communication skills, with a good command of English, both written and verbal. Ability to communicate effectively with senior leadership, vendors, and cross-functional teams.
• Strong operational efficiency skills, with a track record of streamlining processes and driving cost-saving initiatives.
• Excellent analytical skills, with the ability to assess data, market trends, and vendor performance to inform decision-making.

Experience:

3 years required

Skills:

Business Development, Problem Solving, English

Job type:

Full-time

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer.
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations.
• What you will bring.
• 3-5 years of experience in Sales, Business development, Key account, Away from Home position working with FMCG or Food & Beverage Company manage Food Service, B2B, OEM factory, HORECA, Food & Beverage, etc.
• Bachelor s degree or master s Degree in any field or Food Science is a plus.
• Good in Thai and English communication skills.
• Knowledgeable in computer program MS Office.
• Positive attitude, passion, fighting spirit result-oriented and able to work under pressure.
• Customer-facing roles.
• Growing revenue and market share.
• Delivering results and problem solving.
• Understanding multiple customers, go-to market strategies, structure and business practices.
• Negotiating and influencing skills.
• No Relocation support available Business Unit Summary.
• Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Job Type.
• Regular Account Management Sales

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience promoting technical solutions in Cloud AI.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience building technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer s primary technical partner and advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use the expertise to architect cross-pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Develop and own the technical account plan and strategy, participate in planning and support the business goals.
• Combine sales, programming, and solutions architecture expertise to prove the value of GCP across the portfolio through demos, pilots and workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, and continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, provide support to cross-functional teams during ramp, delivery, migration or implementation phases.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

8 years required

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with foundational cloud technologies and service provider ecosystems and business models.
• 8 years of experience working in a partner or channel manager role.
• Experience working with service providers or solution integrator ecosystems.
• Ability to communicate Thai and English fluently as this is a customer-facing role that requires interactions with local stakeholders.
• Experience partnering with solutions providers, system integrators, or managed service providers.
• Experience with technology implementations of cloud solutions for customers.
• Experience with consumption business models, cloud economics, and partner agreement constructs.
• Experience delivering presentations to executive-level audiences, including at customer, partner, or industry events.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Partner Development Manager for Enterprise customers, you will be responsible for the sales organization by identifying the right partner, based on partner capabilities and capacity, to progress opportunities and drive consumption. You will build and maintain an understanding of Google Cloud s partner ecosystem, market dynamics, and go-to-market (GTM) strategies for both partner and direct sales by industry and segment. You will manage and optimize the performance of the partners you align to opportunities, ensure early engagement in the business process, ensure delivery quality, and drive optimal end-customer outcomes while balancing expansion of the local partner ecosystem.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Manage partner business performance and map partner capabilities/priorities with Google's goals and strategies to meet quarterly business targets; drive quarterly business reviews with key service partners and leadership.
• Drive executive connections with regional sales leadership and partner leadership.
• Help partners grow their Google practice and product portfolio through joint development of solutions and services; develop and provide custom presentations on GCP technologies to partners to help them scale the joint business.
• Drive partners to build a partner sourced pipeline, nominate partners to receive inbound/outbound leads, and ensure overall pipeline tracking accuracy and health; drive and support regional demand generation activities/events with partners and support regional engagement with strategic global and regional partners.
• Promote strategy at key industry events and shape industry agenda and standards, shape Google s approach to partnership strategy with stakeholders.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

3 years required

Skills:

Negotiation, English

Job type:

Full-time

• Managed escalated cases from buyers, sellers, and platform users, including walk-in customers.
• Handled backlogs, high-risk cases, and complex complaints with professionalism and a service-oriented mindset.
• Analyzed issues to identify root causes and monitored contact trends to prevent recurring problems.
• Coordinated with cross-functional teams to develop effective end-to-end solutions.
• Communicated effectively with dissatisfied customers and proposed appropriate resolutions.
• Supported management by preparing escalation reports and providing recommendations for process improvements.
• Requirements: Minimum of 3 years experience in customer service and escalation handling (experience in E-Commerce or Tech industries is a strong advantage).
• Skilled in managing complex and high-stakes customer cases involving Shopee buyers, sellers, and users.
• Strong analytical, problem-solving, and negotiation skills with the ability to manage critical situations effectively.
• Experience in face-to-face service or handling walk-in customers is an advantage.
• Excellent coordination and communication skills across teams and with stakeholders.
• Fluent in Thai with professional working proficiency in English.

Job type:

Full-time

• Basic troubleshooting skills and knowledge in network, voice, collaboration, and contact centre services.
• The ability to triage client cases effectively, ensuring that severity and impact is accurate as well as key information is documented in the case.
• Active listening techniques to confirm understanding and gather relevant information.
• Strong communication skills, able to work across different cultures and social groups.
• Flexibility and adaptability in changing circumstances.
• Positive outlook and resilience under pressure.
• Commitment to creating a positive client experience by understanding their requirements and keeping them clearly updated on progress of their case.
• Willingness to put in extra hours when necessary.
• Diploma, bachelor's degree, or relevant qualification in Information Technology or Computing (or equivalent experience).
• Relevant partner Certifications are also desirable.
• Workplace type: On-site Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

5 years required

Skills:

Microsoft Office, English

Job type:

Full-time

• Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
• Improve service coverage, service quality, and turnaround time to meet defined service targets.
• Analyze service network coverage and conduct benchmarking against key competitors.
• Establish and develop new authorized service dealers in weak or uncovered areas.
• Conduct service center audits and control service quality based on global standards and service operation KPIs.
• Service Center Improvement Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
• Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
• Conduct regular business and performance review meetings with service center owners.
• Sales Support & Premium Service Operations Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
• Enhance service quality through standardized operating procedures & engineer qualification control.
• Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
• Sales Collaboration & VOC Management Respond promptly to sales-related VOC and cross-functional collaboration projects.
• Support sales initiatives through close coordination and joint problem-solving activities.
• Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
• Skills and Qualifications Bachelor s degree or higher.
• At least 5 years of working experiences in Customer Service/After-Sales Service field.
• Great customer service skills and experienced with on-site deliver exclusive service to customer.
• Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Ability to work on-site independently and as a team.
• Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
• Ability to work in a multi-cultural environment.
• Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
• Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

Experience:

2 years required

Skills:

Compliance, Procurement, English

Job type:

Full-time

• Manage and coordinate the end-to-end tender submission process for healthcare products..
• Prepare and compile tender dossiers and supporting documents to ensure accuracy and compliance with tender requirements..
• Coordinate with cross-functional teams including QA, RA, Product Management, Key Account Management, and Sales to ensure successful tender submissions..
• Work closely with the marketing team to identify product strengths and develop competitive tender strategies..
• Communicate with customers and stakeholders to understand pricing and performance criteria in tender processes..
• Support tender submissions across different procurement methods such as e-bidding, specific method, selection method, and price survey..
• Track and follow up on sample submissions and related documentation, ensuring records are properly maintained..
• Bachelor s degree in Pharmacy, Life Sciences, Healthcare, or related field..
• Experience at least 2-3 year in tender management, pharmaceutical or healthcare industry is preferred..
• Understanding of government or hospital tender processes is an advantage..
• Strong coordination, communication, and documentation skills..
• Detail-oriented with the ability to manage multiple deadlines..
• Good command of English and Thai.
• Requisition Number: 230019 Job Function: Sales

Job type:

Full-time

• The work is project-based, requiring individuals who are young, well-rounded, and eager to learn.
• Ideal candidates thrive in a fast-paced environment, enjoy solving problems, and are excited to contribute to building new business opportunities from the ground up.
• Job Description: BD team to drive new, high-impact initiatives that align with the company s strategic vision. This is a project-based role, ideal for individuals who thrive in a fast-paced environment and enjoy building things from the ground up. Stra ...
• Initiative & Campaign Management: Design, execute, and evaluate impactful projects and initiatives that deliver measurable business results.
• Performance Analysis: Use data and insights to monitor key performance indicators (KPIs), evaluate ROI, and identify new growth opportunities.
• Cross-Functional Collaboration: Work closely with Operations, Marketing, and other internal teams to ensure smooth execution and alignment with Shopee s strategic direction.
• Requirements Bachelor s degree or higher in Business Administration, Marketing, Economic, Engineering or a related field.
• A self-motivated individual who thrives in a fast-paced environment.
• A strong communicator who can listen to partner needs and translate them into actionable plans.
• A team player who is excited to contribute to a collaborative and ambitious culture.
• Someone with a strong sense of ownership and a desire to make a tangible impact.

Experience:

5 years required

Skills:

Sales, Research, Electronics, English

Job type:

Full-time

• Drive business growth by filtering and qualifying leads, quickly building a pipeline of opportunities.
• Conduct thorough research to gain a deep understanding of prospect industries and clients.
• Independently lead the sales approach to vertical partners and targeted clients, aiming to meet or exceed sales targets.
• Maximize growth opportunities from existing partners, ensuring strategic plans and activities are in place to meet projections, and develop contingency plans to address challenges.
• Oversee the end-to-end sales and implementation process to ensure successful deal delivery.
• Employ an innovative approach to business development and partnership building.
• Strengthen channels and improve processes through continuous development.
• Collaborate with channel partners to achieve business plans.
• Identify opportunities for change and effectively convey the need for change.
• Develop and execute strategic sales strategies to achieve target growth and revenue numbers.
• Stay updated with current market trends and conditions, maintaining a strong network within the consumer electronics industry.
• Manage operational efficiency and capital budgets.
• Perform other duties as assigned by management.
• Skills and Qualifications
• Qualifications Bachelor s degree or higher in business administration, marketing, management, or related fields.
• Minimum 10 years of proven experience in IT or related products, with at least 5 years in a managerial role.
• Experience in Global IT/Telecommunication Business (Vendor or Key Distributor) is an advantage.
• Strong network in large corporations, telecommunication, government, finance, construction, private sectors, and channel management.
• In-depth knowledge of corporate market needs and skilled in addressing them.
• Highly organized and motivated, with a strong track record of building a sales pipeline and exceeding targets.
• Excellent communication and negotiation skills, with high presentation proficiency.
• Strong business acumen for developing and executing complex deal constructs.
• Ability to thrive in a dynamic team environment and perform under tight schedules and high pressure.
• Proficiency in both spoken and written English and computer literacy.

Experience:

2 years required

Job type:

Full-time

• Develops professional expertise by complying with company policies and procedures.
• Works on problems of moderate scope where analyzing situations or data requires a review on various factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Normally receives general instructions on routine work with detailed instructions on new projects or assignments.
• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience.

Experience:

2 years required

Job type:

Full-time

• Support day-to-day process execution and issue handling.
• Monitor process performance and identify inefficiencies or bottlenecks.
• Assist in documenting SOPs, workflows, and process maps.
• Support process improvement initiatives and pilots.
• Coordinate with business and operational teams on process issues.
• Track process KPIs and prepare operational reports.
• 2-5 years of experience in process operations or business support roles.
• Basic knowledge of process mapping and improvement methodologies.
• Strong coordination and documentation skills.
• Experience with BPM or workflow tools is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Skills:

Compliance, Finance, Japanese

Job type:

Full-time

• Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Presents new and additional offerings to clients.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
• Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
• Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
• Adheres to Finance standards and procedures to reduce costs and report associated risk.
• To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Academic qualifications and certifications: Relevant High School Diploma or Certification.
• Required experience: Solid experience in a similar role in a similar environment.
• Solid sales and client engagement experience.
• Solid experience negotiating with clients and vendor.
• Solid experience analyzing commercial information.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Experience:

2 years required

Job type:

Full-time

• Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
• Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
• Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
• Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
• Support CX process documentation, service workflows, and standard operating procedures (SOPs).
• Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
• Prepare reports and insights for stakeholders on customer experience trends.
• Support CX initiatives, pilots, and improvement projects as assigned.
• Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
• 2-5 years of experience in customer support, service operations, or CX-related roles.
• Strong communication and problem-solving skills.
• Experience working with CRM, ticketing, or customer support systems.
• Ability to work in a fast-paced, client-facing environment.
• Good analytical skills with attention to detail.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

2 years required

Job type:

Full-time

• Support transformation planning, tracking, and reporting.
• Coordinate multiple workstreams and stakeholders.
• Track milestones, benefits, risks, and dependencies.
• Prepare transformation dashboards and management reports.
• Support change, communication, and adoption activities.
• Maintain transformation documentation and governance artifacts.
• 2-5 years of experience in PMO, TMO, or transformation roles.
• Strong analytical and coordination skills.
• Experience in large-scale transformation programs is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.