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Experience:

5 years required

Skills:

Accounting, Excel, Power point

Job type:

Full-time

• Formulate and drive the overall wealth management strategy and business plan, including defining growth aspirations across key pillars: wealth segments, products, and sales channels.
• Align wealth management direction with the broader bank-wide strategy, fostering synergy across SCBX and the broader wealth business ecosystem.
• Design tailored wealth solutions and client experiences by leveraging data analytics and advanced digital capabilities to enhance customer value propositions.
• Develop and manage the operating model for wealth sub-segments, including customer engagement strategies and initiatives that support sustainable business growth.
• Lead strategic transformation and new business initiatives, acting as project manager to ensure timely delivery of core foundation and innovation projects targeting new segment opportunities.
• Bachelor s degree or higher in Business Administration, Finance & Banking, Accounting, Economics, or related fields.
• At least 5 years of experience in business strategy, business planning analysis, financial planning analysis, or related functions.
• Sound knowledge in customer segment, retail banking, investment and/or insurance product, wealth management business and ability to drive new project initiative is preferred.
• Critical thinker with strong problem-solving skill and excellent execution, possessing logical thinking, basic data analytics skills, effective communication and influencing abilities with individuals and groups, both within and outside the organization, coupled with good personality and interpersonal skills.
• Competent in MS. Office: Excel, Word, Power point and other big data management software, i.e. Power BI is a plus.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

2 years required

Skills:

Express, Compliance, Multitasking

Job type:

Full-time

• Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel.
• Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express.
• Enhance our customers experience by identifying opportunities to offer products based on our Cardmembers needs.
• Meet and exceed quality goals, compliance regulations and productivity targets.
• Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms.
• Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
• Re-prioritize and adapt to an ever-changing environment.
• At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
• Demonstrated consultative experience, ability to influence, resourceful.
• Creative problem-solving, eager to find customized solutions.
• Experience in banking/financial services a plus.
• Bachelor s degree, associate s degree and college undergrads may apply.
• Preferred Qualifications.
• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service in every interaction with our Customers.
• The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
• Strong interpersonal, communication, verbal and written skills.
• Assertiveness to handle difficult conversations.
• Excellent negotiation, influencing and resourcefulness skills.
• Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
• Confidence to work in a different environment e.g. actual and virtual.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Experience:

5 years required

Skills:

Product Development

Job type:

Full-time

• Identify customer pain points, experience gaps, and opportunities for CX improvement by leveraging user feedback, reviews, and insights to enhance customer journey mapping.
• Align CX strategies and guidelines to identify areas within the customer journey that require improvement, ensuring a seamless experience for customers with the Bank.
• Coordinate with the internal CX team to drive synergy in CX enhancement initiatives, including customer insight adoption, CX iteration testing, and governance alignment ...
• Collaborate with cross-functional stakeholders to improve every stage of the end-to-end customer lifecycle through journey design and review.
• Serve as a CX advisor by providing strategic recommendations on customer journey-related issues.
• Bachelor s degree in Business, Marketing, or a related field, with 2-5 years of relevant professional experience.
• Ability to build strong customer empathy across journeys, business processes, and partnerships.
• Ability to understand customer emotions and emotionally connect with customer needs and realities.
• Strong ability to identify, prevent, and effectively resolve customer experience gaps or concerns throughout the journey.
• Ability to build and maintain strong relationships with both external stakeholders and internal cross-functional teams (e.g., services, sales, support, product development, QA, etc.).
• Ability to collect customer data from various sources (e.g., surveys, journey mapping, Voice of the Customer, etc.), analyze it using appropriate analytics tools, and translate data into actionable insights that identify opportunities.
• Ability to manage multiple complex projects effectively and deliver measurable results.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

3 years required

Skills:

Project Management, English

Job type:

Full-time

• Maintain oversight of key AML and regulatory developments in Thailand and collaborate with business stakeholders to implement required process updates and control enhancements.
• Perform transaction monitoring investigations, ensure timely and quality alert reviews and closures, document findings clearly, and escalate issues where appropriate. Ensure cases are handled in accordance with internal policies, regulatory requirements, and service level standards.
• Supports the implementation and maintenance of ongoing AML programs across the business, this includes performing transaction monitoring investigations, filing of Suspicious Transaction Reports (STRs), PEP/Sanction/SIP screenings and investigations.
• Provide AML and financial crime advisory support to business partners, ensuring new initiatives and product changes align with regulatory requirements and internal compliance standards.
• Contribute to continuous improvement initiatives to enhance efficiency, quality, and effectiveness of AML investigations and alert management processes.
• We are seeking a highly motivated individual who is eager to further develop his/her career and expertise in the compliance field. The successful candidate must be a proactive self-starter with the ability to manage multiple tasks effectively in a dynamic environment.
• Minimum 3-5 years of experience in Compliance.
• Strong knowledge of AML laws and credit card regulations is highly preferred.
• Experience in the credit card business or banking industry is an advantage.
• Proven experience in project management and stakeholder coordination.
• Bachelor s degree in any field.
• Excellent command of English and Thai (speaking, writing, and listening).
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Experience:

2 years required

Skills:

Sales, Salesforce

Job type:

Full-time

• Collecting and understanding client business and technical requirements.
• Developing techno functional solutions within Salesforce - with focus on Sales and Service.
• Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce - Cloud for Customer, Sales Cloud and Service Cloud platform.
• Interacting with internal, client and partner stakeholders.
• Participating in solution design, implementation, and systems integration.
• Contributing to overall deliverables.
• Supporting project team on on-going project activities to ensure project is delivered on-time, on-budget.
• Continuously engage and follow up end to end customers' journey.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analysts across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Strong academic performance in Business, Engineering, Computer Science, IT, or related field.
• In your final year of study or recent graduate between 0-2 years of work experience.
• Able to run workshops to define requirements and use cases.
• Experience of capturing business requirements.
• Understanding of CRM processes (e.g. Sales Transformation and Service Excellence best practices, use cases, architecture principles).
• Able to carry conversations as a consultant with different level of stakeholders.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. This role is open to individuals who possess a valid permit or authorization to work in the respective countries they are applying for.
• NK Requisition ID: 113464In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Research, Quality Assurance, Assurance, English

Job type:

Full-time

• You will provide end-to-end advisory and overlay point-of-views and industry insights onto the research and analyses provided by the project teams, and seek to formulate innovative technology-enabled solutions to address our clients business needs.
• You will manage the assessment and business requirements gathering processes, review appropriateness of functional specifications against the problem statements/business requirements, and support solutions prototyping and architecture re-design by applying industry insights and know-hows.
• You will engage our clients in discussions, presentations and workshops to validate technology-enabled solutions provided by the project teams, as well as perform walk-through of work products and deliverables with the clients.
• You will develop trusted relationships with your clients and gain recognition in the marketplace for technical and advisory capabilities across the spectrum.
• You will provide quality assurance and ensure timely delivery of work products developed by the project teams.
• You will actively coach project teams during the execution of projects and support senior team members in maintaining operational excellence at all times.
• You will meet clients on a regular basis to define problem statements, analyse key priorities/issues, and work with senior team members to develop responses to client enquiries, formulate proposals and produce point-of-view publications.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Require a minimum of 5 years of experience in IT management consulting and in IT Implementation, with Telecommunication Industry.
• Involved in overall SDLC - requirement gathering, design, test, deploy/release, data migration, project management.
• Has experience related to Cloud Implementation (incl. Cloud Business Case, Cloud Design, Cloud Architecture, Cloud Operating Mode, Cloud Migration) using AWS, GCP, Azure / Cloud Certified Architect (AWS, GCP, Azure) is a bonus.
• Strong analytical skills, excellent oral and written communication skills in English, be self-motivated, and be able to work in stressful situations with changing priorities.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 113235In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

Contracts, Legal, Work Well Under Pressure, English

Job type:

Full-time

• Review and negotiate commercial contracts for cross-border transactions, including complex transactions in multiple jurisdictions.
• Provide legal advice and recommendations to business units on various issues in relation to commercial contracts, regulatory compliance, and M&A investments.
• Participate in M&A deals, including conducting legal due diligence, preparing, negotiating, and providing advice on M&A transaction documents such as share purchase agreement, shareholders agreement, and JVA, preparing legal opinion, and facilitating s ...
• Participate in business restructuring projects (such as amalgamation, merger, and EBT), including the preparation of transaction documents.
• Manage external foreign legal advisors.
• Contact and coordinate with foreign government authorities.
• Qualifications:Bachelors or higher degree in Law.
• 2-7 years experience in the legal profession in the field of commercial contracts or M&A (reputable law firms or multinational companies).
• Fluent in English, both verbal and written.
• Knowledge and understanding of the listed company, corporate governance principles, and best practices.
• Fundamental knowledge on tax issues related to M&A and international transactions.
• Good interpersonal skills and the ability to work well with others.
• Able to work independently and travel overseas for work.
• Having the ability to prioritize work and to work well under pressure.
• Analytical and problem-solving skills, particularly the ability to think spontaneously.
• Notary public license, knowledge in ESG, and business literacy are a plus.
• Contact: Samita (Mine) Email: [email protected]

Experience:

2 years required

Skills:

Risk Management, Project Management, Statistics, English

Job type:

Full-time

• Engage with clients to understand business goals, provide advisory support, and proactively address technical and functional challenges while effectively supporting presentations and demonstrations.
• Build strong relationships with senior client stakeholders to consistently exceed expectations.
• Independently gather and analyze client requirements, developing tailored business solutions.
• Provide expertise on risk management technologies, methodologies, and regulatory frameworks (e.g. Basel, IFRS9, Liquidity, Credit Risk, Market Risk, Operational Risk, Banking Regulations, etc), while developing, maintaining, and enhancing quantitative risk models to ensure accuracy and regulatory alignment.
• Collaborate effectively with senior consultants, managers, and cross-functional teams to achieve project objectives.
• Coordinate regional teams across Southeast Asia to foster consistency and excellence.
• Support project management activities, including scope definition, planning, execution, and delivery.
• Contribute to knowledge-sharing initiatives, training programs, and professional development activities.
• Contribute to proposal development, bid participation, and market expansion efforts to strengthen the firm s presence.
• Your role as a team member: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Consultants across our Firm are expected to:Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• You are someone with:Possesses a degree, preferably in Actuarial Science, Statistics, Economics, Mathematics, Finance, Accountancy, Risk Management, or a related field.
• Professional certifications (e.g., FRM, PRM, CFA) are an added advantage.
• Minimum of 1 to 2 years of relevant experience, ideally within consulting, banking, or financial services.
• Demonstrates strong domain and technical-functional knowledge in regulatory frameworks and risk management solutions, including Basel, IFRS 9, Liquidity, Credit Risk, and Banking Regulations.
• Hands-on experience with data analytics and visualization tools such as SQL, Power BI, Python, and SAS preferred.
• Proficient in Microsoft Excel, PowerPoint, and Word, with advanced skills.
• Strong analytical, problem-solving, and data interpretation skills with high attention to detail.
• Excellent communication, interpersonal, collaboration, and client management abilities.
• Proficient in business-level English, both verbal and written.
• Capable of working independently, multitasking, and managing projects effectively.
• Works efficiently against demanding timelines.
• A high-performing, coachable team player who prioritizes continuous development, puts clients first, and exemplifies a value-driven mindset.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 109169In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

Mandarin, English

Job type:

Full-time

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

Experience:

7 years required

Skills:

Procurement, English

Job type:

Full-time

• Holistic project management: You will be responsible for the development and successful implementation of suitable strategies to optimize the supply chain and strategic procurement process. You will demonstrate your entrepreneurial talent in project controlling and in the acquisition of new customers.
• Broad range of challenges: Broad customer portfolios and project assignments at home and abroad for a wide variety of industries and customers. From start-ups, retail, and consumer goods, to the energy and automotive industries or the pharmaceutical an ...
• Intensive customer consulting: You will work closely with customers, be their main contact person and be responsible for conducting your team's workshops, negotiations and presentations.
• Specific development: Your professional expertise will help to drive forward the development of knowledge in our company.
• Far-reaching responsibility: You will ensure that your team develops both professionally and personally. As a member of the INVERTO management team, you can help shape the development of our entire company and give it the necessary impetus.
• What You'll Bring.
• University degree with above-average grades and 7+ years of relevant professional experience.
• Extensive expertise in consulting, ideally in procurement / supply chain management and a passion for strategic and operational work.
• Successfully lead teams professionally and personally.
• Proven outstanding analytical and conceptual skills at management level in demanding projects.
• Full commitment, customer-oriented and cooperative.
• Strong communication and presentation skills.
• Results-orientated mindset* Team player. Both feet firmly on the ground. Fair. Fun.
• Confident appearance in an international environment, business fluent in English, flexible in your professional mobility.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Experience:

1 year required

Skills:

Internal Audit, Research, Accounting, English

Job type:

Full-time

• Attend client meeting for time to time and take note.
• Prepare and document the related process flow and working papers within a timely manner.
• Be able to identify some standard error.
• Report work progress to supervisors on regular basis.
• Support Senior Consultant in providing research and necessary information or news about clients.
• Internal Audit - ConsultantAttend client meeting for time to time and take note.
• Coordinate with client on day-to-day operation.
• Prepare and document the related process flow and working papers within a timely manner.
• Execute internal audit through the business process.
• Draft report for ineffectiveness and inefficiency of internal control and recommend the improvement under in-charge supervision.
• Monitor work progress of assigned task and report to supervisors on regular basis.
• Support Senior Consultant in providing research and necessary information or news about clients.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Analysts / Consultants across our Firm are expected to:Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.
• RequirementsBachelor s degree or higher in Accounting, Business, Finance, Economics, AIS, MIS, or/and MBA.
• Candidate with CIA/CPA/CCSA/CRMA will be given additional consideration.
• Manager Level - minimum of 8 years working experience in Internal Audit/ Internal Control/ Risk Management/ Compliance/ Financial Audit/ QAR. Multi-national environment is preferred.
• Senior Consultant Level - minimum of 3 years working experience in Internal Audit/ Internal Control/ Risk Management/ Compliance/ Financial Audit. Multi-national environment is preferred.
• Consultant Level - 1 - 3 years working experience in Internal Audit or Financial Audit. Multi-national environment is preferred.
• Analyst Level - 0 - 1 year working experience in any field. Internal Audit field or multi-national environment are preferred.
• Knowledge of Risk Assessment, Internal Control, Process Improvement preferred.
• Direct experienced industry in area of FSI such as Banks, Insurance or Capital Markets, Energy Resources & Industrial, Life Science, Healthcare, Technology, IT, Telecom are preferred.
• Able to demonstrate accuracy and attention to detail.
• Able to work independently with less supervision and strong commitment.
• Able to work in upcountry and travel occasionally.
• Good command of English both writing and speaking.
• Actively participates in key learning and development opportunities for his /her level.
• Be a good player as a teamwork and be able to handle the assigned tasks within a timely manner.
• For male, Certificate of Military Exemption is a must.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 101130In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Experience:

2 years required

Skills:

Statistics, SQL, Analytical Thinking

Job type:

Full-time

• Design, develop, and maintain BI dashboards using Looker Cloud Core (Google Cloud).
• Build and maintain LookML models, including Views, Explores, and Data Layers.
• Gather business requirements and translate them into well-structured data models and dashboards.
• Analyze business data, develop insights, and provide data-driven recommendations. Sensitivity Label: General.
• Collaborate with Data Engineers to ensure efficient data pipelines and optimized datasets for Looker.
• Conduct data validation, quality checks, and troubleshoot LookML or dashboard issues.
• Support Looker users including onboarding, permissions, and user adoption.
• Maintain documentation such as Data Dictionaries, Metric Definitions, and Dashboard Guidelines.
• Build KPI frameworks and ensure consistent usage of metrics across teams.
• Bachelor s degree in data science, Computer Science, Statistics, MIS, Engineering, or related fields.
• 2-3 years of experience in Data Analysis, Business Analysis, or BI-related roles.
• Direct experience working in enterprise-level environments.
• Strong proficiency in Looker and LookML (mandatory).
• Strong SQL skills (complex joins, window functions, CTEs).
• Familiarity with Google Cloud Platform (especially BigQuery).
• Understanding of data modeling concepts such as Star Schema and Snowflake Schema.
• Strong analytical thinking and ability to translate business requirements into technical solutions. Experience in designing dashboards that communicate insights clearly and effectively.
• About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

2 years required

Skills:

Compliance, Budgeting, Research, English

Job type:

Full-time

• Understand our clients organisations and the current business and regulatory.
• Support team in the governance, risk and compliance review.
• Communicate the importance of roles, responsibilities, and standards to team members.
• Critical thinking on business issues relevant to our clients and projects.
• Participate in project planning, administration, and economics, such as budgeting, staffing, billing, and time analysis.
• Assist in proposal preparation and research.
• Bachelor s or Master s degree in Accounting or Business Administration.
• 0-2 years of work experience or knowledge in risk management, auditing or accounting field.
• Strong technical skills, such as accounting and GAAP, auditing and risk.
• Self-confident, able to think creatively, and a thirst for knowledge.
• Excellent written and verbal communication skills, with a strong command of English.
• Excellent teamwork and interpersonal skills.
• Good business and common sense.
• Flexibility to travel to out-of-town engagements.
• We thank all applicants. Please note that only short-listed candidates will be contacted for interviews.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, Financial Accounting, Financial Audit, Financial Reporting, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP) {+ 19 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

Experience:

6 years required

Job type:

Full-time

• Gather and analyze information, formulate and test hypotheses.
• Involve in discussions and work closely with Project Manager in developing recommendations for presentation to client management.
• Implement recommendations with project and client team members.
• Provide support to clients to deliver organizational and change initiatives.
• Support and/or facilitate client workshops.
• Assisting in financial administration of engagements such as budgets, billing, and collections.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants and Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Degree in Human Resource Management / Psychology / Sociology or equivalent.
• Minimum 4-6 years of working experience, preferably in consulting with change management exposures.
• Strong logic, analytical and problem-solving skills, including the ability to analyses complex issues, develop hypotheses and recommend solutions.
• Demonstrates good knowledge of change management methodologies will be an advantage.
• Experience in a management consulting firm or HR consulting organization is preferred. Candidates with experience in HR function processes, change management, organization design, talent management or leadership development are encouraged to apply.
• Excellent written and verbal communication skills.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• Requisition ID: 110659In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

SAP, Java, Javascript, English, Mandarin

Job type:

Full-time

• You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expectedTo collaborate with Functional team to render 2nd level or 3rd level AMS support by performing in-depth production incident (simple to medium complexity) program troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
• To collaborate with Functional team to deliver medium to complex level enhancements within the agreed timeframe and with quality.
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures.
• To fully comply with and adhere to all the standard AMS process & procedures that are developed.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client.
• You may be assigned as part of project team member to implement the application. In this role, you are expectedTo support the project teams in delivery of our solution applications and in development of work products that addresses our clients business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
• You will uphold the firm s standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Higher Diploma or Bachelor degree in any relevant discipline.
• A detailed and hands-on developer with 6-10 years relevant experience developing programs in SAP S/4HANA or SAP ECC as a support team member or an implementation team member of SAP ABAP team.
• Technical proficiency including systems development experience, strong troubleshooting and problem-solving skills, and issue management in a multi-platform environment.
• Exposure to programming language such as ABAP, C++, Java, Apex, Javascript, SQL/SOQL.
• Have experience in delivering solutions on cloud or on-premise platforms.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Have experience working on traditional waterfall and/or Agile delivery approach.
• Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g. PMP, PRINCE or Agile) or DevOps is an added advantage.
• Having at least 3 years of experience leading a team is an added advantage.
• Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• Willing to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
• Ability to travel if required, i.e. to be placed at Client s site for the project.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 113486In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Accounting, Assurance, Research, English

Job type:

Full-time

• Supervise team in the fieldwork toward successful completion of accounting advisory engagements related to and other assurance engagement (other than financial statements audit) across diverse industries in Thailand.
• Conduct secondary and primary research through data gathering and client interviews.
• Develop effective client relationships that enable our recommendations to be acted upon.
• Contribute continuously to our firm s knowledge base from project experiences.
• Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
• Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsBachelor s degree in Accounting, Finance, Economics or related degree; CPA qualification and Master s degree are preferable but not essential.
• Able to demonstrate capability to work effectively in both dynamic international and local environments.
• Able to develop and maintain positive working relationships with colleagues, manager, as well as key personnel in business units.
• Excellent communication skills, strong written and oral presentation skills, bilingual in Thai and English.
• For Analyst Level.
• At least 1-2 years experience in audit or accounting or knowledge & experience in the areas listed below is a plusFor Consultant Level.
• At least 2-3 years experience in audit or accounting or knowledge & experience in the areas listed below is a plusFor Senior Consultant Level.
• At least 4-5 years experience in audit or accounting or knowledge & experience in the areas listed below is a plusTechnical accounting on IFRS, TFRS, or US GAAP.
• Financial close, consolidation & Reporting.
• Finance and accounting process and control.
• Enterprise Resource Planning system design and implementation.
• ESG (Environmental social and governance) reporting and assurance.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 111502In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

Sales, Data Analysis, Project Management

Job type:

Full-time

• Working closely with SFE Manager to develop segmentation and targeting based on sources of data across all stakeholders.
• Deploying call target HCPs to sale teams every cycle.
• Incentive and KPI SchemeResponsibility and accountability for incentive calculation.
• Monitoring and analyzing of KPI and incentive performance to motivate and create competition environment to sale team.
• Delivering report for all stakeholder.
• Sales Force Automation (Veeva)Drive systems and tools simplification.
• Training sale team and all stakeholder in VEEVA.
• Creating and develop dashboard in VEEVA and SFDC.
• Supporting and monitoring all activity in VEEVA.
• Reporting and Data analysisDevelop data analysis, sales tracking data and MSF activities tracking to support recommendations to the sales.
• Deliver reports to all stakeholders (Medical Sales TEAM and cross-functional) on time.
• OtherCollaborative nature and good ability to work in teams. High confidence in presenting to and working closely with senior management colleagues.
• Project management of specific initiatives and ad-hoc analysis in Sales Force Effectiveness matter.
• The experience we're looking for.
• 2-5 years experiences in SFE, Commercial Excellence, or Sales Ops within Pharma/MedTech.
• System Expertise.
• Hands-on experience with Veeva CRM (Vault/CRM) is mandatory.
• Channel Knowledge.
• Will be a plus for having the knowledge of the Hospital Channel (Formularies, Tenders, HCP Segmentation).
• Technical Skills.
• Intermediate to Advance Excel (Pivot, PowerQuery); experience with BI tools (Tableau/Power BI) is a plus.
• Communication.
• Ability to translate complex data into simple "Next Steps" for Sales Directors and Reps.
• The skills for success.
• Place your text here
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

3 years required

Skills:

SQL, Excel, Tableau

Job type:

Full-time

• Proficiently analyze intricate datasets to identify trends, patterns, and outliers.
• Unearth insightful correlations and present findings in a clear, understandable manner.
• Translate raw data into actionable insights that drive client business objectives.
• Engage with clients to understand their unique business needs and challenges.
• Translate client requirements into comprehensive project scopes and deliverables.
• Foster strong client relationships through effective communication and partnership.
• Leverage your analytical prowess to provide informed recommendations to clients.
• Collaborate with cross-functional teams to implement data-driven strategies.
• Contribute to client success by helping them make informed, growth-oriented decisions.
• Create visually compelling dashboards, reports, and presentations.
• Tailor data visualizations to resonate with both technical and non-technical audiences.
• Communicate complex insights using accessible and engaging visual aids.
• Identify operational inefficiencies within client workflows using data-driven insights.
• Propose process improvements and streamlined solutions to optimize client operations.
• Assist clients in adopting best practices for leveraging data effectively.
• Conduct thorough requirement elicitation sessions with clients.
• Document precise business and technical requirements for successful project execution.
• Ensure clear communication and alignment between stakeholders and technical teams.
• Bachelor s degree in a relevant field (Business, Data Science, etc.).
• Proven 3-5 years of experience as a Business Analyst, Data Analyst, or similar role.
• Proficiency in data analysis tools (SQL, Excel) and data visualization platforms (Tableau, Power BI).
• Strong problem-solving skills and the ability to think critically.
• Excellent communication skills for effective client interaction and team collaboration.
• Detail-oriented approach to ensure accurate and reliable insights.
• Ability to adapt to a fast-paced, dynamic work environment.
• Location: True Digital Park, Bangkok.

Experience:

8 years required

Job type:

Full-time

• Bangkok, TH
• Legal Counsel Senior Expert APAC
• CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
• We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
• DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
• We are seeking a highly skilled and experienced Legal Counsel to join our dynamic team in Thailand. The ideal candidate will provide expert legal advice and support to the organization, ensuring compliance with local and international laws, company policies and rules, and mitigating legal risks.
• WHAT ARE YOU GOING TO DO?
• Provide legal advice to internal stakeholders on commercial and corporate matters
• Draft, review, and negotiate contracts and legal agreements
• Ensure compliance with applicable laws, regulations, and internal policies
• Identify legal risks and recommend mitigation strategies
• Support dispute resolution, litigation management, and regulatory matters
• Coordinate with external law firms and legal advisors
• Support corporate governance and compliance initiatives
• WHAT ARE WE LOOKING FOR?
• Bachelor's degree in law from a recognized institution; a master's degree is preferred
• 8 years of experience as a Legal Counsel, preferably with multinational corporations or law firms.
• Language Skills: Fluency in Thai and English, both written and spoken.
• Knowledge: Indepth understanding of Thai legal system, corporate law and regulatory compliance.
• WHAT DO WE HAVE TO OFFER?
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW
• We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.