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Skills:
Business Development, Tableau
Job type:
Full-time
Salary:
negotiable
- Create and implement effective territory and account plans for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our unique product capabilities, and value proposition.
- Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory.
- Lead/leverage a matrix account team of Sales Consultants, Business Development Repre ...
- Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
- Manage and track customer and transactional information in a CRM system.
- Provide regular and accurate reporting of pipeline and forecast through the CRM system.
- Cultivate and expand the company s relationship with customer accounts of various sizes and industries.
- Drive customer success by developing and maintaining a deep understanding of customers business and industry challenges, market competition, competitive issues, and products.
- Practice effective, excellent communication with leadership, customers, and extended team and partners.
- Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.
- Travel to customer locations in support of sales efforts.
- We're considering applicants with skills and experience closely aligned to the following:Experienced. Strong field-based enterprise software sales experience. Complex sales / solution sales and extensive large figure deal experience.
- Value. You understand the value and you champion diversity & Inclusion, both in Sales Teams and the broader workplace.
- Performer. Consistent over achievement of sales goals in a large geographic territory.
- Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau s mission.
- Domain. Experience with analytics, data, databases or business intelligence preferred.
- Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
- Excellent Communication. You know what to say and more importantly, how to say it.
- You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
- If this sounds like you, and you're considering an exciting new opportunity.Please Apply! Tableau is a wholly-owned subsidiary of salesforce.com, inc
- Posting Statement.
- At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
- Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
- LI-MBAccommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Experience:
2 years required
Skills:
Sales, Negotiation, Customer Relationship Management (CRM), English, Thai
Job type:
Full-time
- ติดต่อและนัดหมายลูกค้าเพื่อเข้าไปนำเสนอสินค้าและบริการ ทั้งในรูปแบบของสื่อออนไลน์และอีเวนต์ของ THE STANDARD.
- สื่อสาร ตอบคำถาม และแก้ไขปัญหาให้กับลูกค้าองค์กร เจรจาต่อรองเงื่อนไขทางธุรกิจ และปิดการขายภายในระยะเวลาที่กำหนด.
- บริหารจัดการโปรเจกต์ที่รับผิดชอบ เพื่อสนับสนุนการทำงานขององค์กรให้มีประสิทธิภาพและตอบโจทย์ความต้องการของลูกค้า.
- ประสานงานระหว่างลูกค้าและองค์กร เพื่อสนับสนุนและอำนวยความสะดวกในการทำงาน เพื่อให้โปรเจกต์ประสบความสำเร็จตามแผนและเป้าหมายที่วางไว้.
- ดูแลข้อมูลลูกค้า โดยมีมิติข้อมูลที่หลากหลาย เพื่อช่วยสร้างโอกาสในการสร้างรายได้และพัฒนาสินค้าและบริการใหม่ๆ ให้แก่องค์กร ตอบโจทย์ในการรักษาลูกค้าเก่าและเพิ่มจำนวนลูกค้าใหม่ๆ.
- สร้างความสัมพันธ์กับลูกค้ารายใหม่ และรักษาความสัมพันธ์กับลูกค้าปัจจุบัน เพื่อเพิ่มโอกาสในการขายให้กับองค์กร.
- สรุปรายงานการเข้าพบลูกค้ารายสัปดาห์และรายเดือน.
- ปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ด้านการขายในอุตสาหกรรม Online Media หรือ Event ตั้งแต่ 2-4 ปี จะได้รับการพิจารณาเป็นพิเศษ.
- มีทักษะการวิเคราะห์ข้อมูล ทักษะการสื่อสาร และความคิดสร้างสรรค์.
- มีความรู้ด้านธุรกิจ สามารถบริหารงบประมาณของส่วนงาน.
- มีความรู้ ความเข้าใจในสินค้าและบริการทั้งหมดขององค์กร.
- มีความรู้ ความเข้าใจผู้ชมและลูกค้า เพื่อขายสินค้าและบริการขององค์กรให้ตรงกับกลุ่มเป้าหมาย.
- มีความรู้ ความสามารถในการสร้างความสัมพันธ์ มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสารและการเจรจาต่อรองที่ยอดเยี่ยม.
- มีทักษะในการใช้เครื่องมือและซอฟต์แวร์สำหรับการทำงานได้อย่างมีประสิทธิภาพ.
- หากสามารถสื่อสารภาษาอังกฤษได้ในระดับดี ทั้งการพูดและการเขียน จะพิจารณาเป็นพิเศษ.
- มีแรงจูงใจสูง มีความคิดสร้างสรรค์ มีความยืดหยุ่น และมีแนวคิดที่มุ่งเน้นการพัฒนา.
- สามารถแก้ไขปัญหาเฉพาะหน้าได้อย่างมีประสิทธิภาพในสถานการณ์เร่งด่วน.
- สามารถทำงานภายใต้แรงกดดันและในสภาพแวดล้อมที่เปลี่ยนแปลงอย่างรวดเร็วได้.
- มีความสามารถในการปรับตัวให้เข้ากับสภาพแวดล้อมการทำงานที่หลากหลายได้.
Skills:
Finance, Negotiation
Job type:
Full-time
Salary:
negotiable
- Manage strategy to balance gross to net and pricing of group key accounts.
- Analyze sales statistic, promotion and trade performance for efficiently control trade promotion budget.
- Commit to achieve agreed sales budget under responsibility.
- Prepare quarterly business review with key accounts. Conduct marketing campaign evaluation, review business plan, year-to-date sales and business problems with key customers.
- Analyze market information and competitive activities. Identify new business opportunities and make recommendation to gain new business.
- Maintain good relationship with existing and new principals. Provide them business with strategy, goals, and plans of the department including sharing market information and coordinating in solving business and product problems.
- Maintain good relationship with customers. Make field visit to coach sales team and solve business problems.
- Review marketing and sales reports such as Campaign Evaluation Report, Market Report, and Daily Sales Report.
- To do Category health check and still can deliver the sales performance.
- At least bachelor s degree with preferable in Business Administration, Finance and Marketing.
- Minimum 2 years experience in Key account management.
- Has direct experiences to work with MT.
- good in analytical, negotiation, presentation and people management skill.
- To handle the complexity of work load and still can deliver the sales performance.
- Wining attitude and excellent commitment.
- We offer an attractive compensation, benefits package and career opportunities to the successful candidate. If this profile largely fits your background, personality and ambition, we would be very interested in talking to you, in person.
Skills:
Sales, Negotiation, Fast Learner, English
Job type:
Full-time
Salary:
negotiable
- Responsible for account with driving the customer plan of the assigned categories and brands to achieve their sales target within yearly budget and goal.
- Coordinate sale activities and create relationship with Buyer to achieve business target and solution for in-filed problems and opportunities.
- Daily tracking up-to-date sales vs sales target.
- Propose and implement sale strategy to maximize sales performance.
- Make regular store visits to ensure effective in field operation, survey for competitor activities and opportunity for sale growth and solution for in field problems.
- Coordinate with demand planner and DC to ensure on time delivery and mitigate OOS issues.
- Master degree in Marketing, Business Management or related fields.
- Have own car and driving license.
- Customer focused and result oriented with good interpersonal and analytical skill.
- Willing to work hard and work under pressure within tight deadline, good team player, excellent problem-solving, negotiation, selling, presentation skills and fast learner.
- Strong command in English and computer literacy.
Experience:
2 years required
Skills:
Sales, Good Communication Skills, Creative Presentation, Negotiation, English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿35,000, negotiable, commission paid with salary
- ทำ Report สรุปงานต่างๆที่ตนเองได้รับมอบหมายใน Project นั้นๆ.
- Co-Call หาลูกค้าใหม่.
- วางแผน ประสานงาน และดำเนินการติดต่อและพบลูกค้าเพื่อรับบรีฟแคมเปญจากลูกค้าทั้งงานด้านสื่อประชาสัมพันธ์ (Traditional Media และ Digital Media), Online Marketing, Event และสร้างความสัมพันธ์ที่ดีกับลูกค้า.
- มีความรู้ความเข้าใจในลูกค้า สามารถให้คำแนะนำแก่ลูกค้าเพื่อให้ตอบวัตถุประสงค์ในการทำการตลาดของลูกค้าได้ โดยจะต้องศึกษา และวิเคราะห์รายละเอียดเพื่อบรีฟทีมงานได้.
- จัดเตรียม/นำเสนอรายละเอียดโครงการ (Proposal) และสามารถนำเสนองาน (Presentation Skill) ได้.
- สามารถจัดการบริหารหลายๆแคมเปญได้.
- ประสานงานด้านการดำเนินการ เพื่อรายงานความก้าวหน้าในทุกด้านให้ลูกค้าทราบ พร้อมทั้งประสานงานการเบิกค่าใช้จ่ายจากลูกค้าตามเงื่อนไขสัญญาที่ได้ตกลงกันไว้.
- ติดตามประเมินผลและความพึงพอใจของลูกค้าเพื่อรายงานผลสะท้อนกลับให้ต้นสังกัดและทีมงานโครงการทราบ.
- ถ้ามีลูกค้าถือในมือ และ ประสบการณ์การทำงานทางด้าน Event โดยเฉพาะจะพิจารณาเป็นพิเศษ.
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
- มีประสบการณ์ทำงาน ไม่น้อยกว่า 2 ปี.
- มีทักษะด้านการตลาด การเจรจาต่อรอง และการนำเสนอ.
- มีความสามารถในการใช้ภาษาอังกฤษอยู่ในระดับดีมาก.
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- ร่วมเป็นแกนหลักในการรับผิดชอบยอดขายให้เป็นไปตามเป้าหมายใน Account ที่รับผิดชอบ รวมถึงการบริหารค่าใช้จ่ายให้มีประสิทธิภาพอย่างสูงสุดในการสร้างยอดขาย.
- ร่วมเป็นแกนหลักในการดำเนินการตามกลยุทธ์และนโยบายการขายสำหรับกลุ่มลูกค้าของบริษัทฯ ในแต่ละกลุ่มสินค้า (Product Groups) ในช่องทางร้านค้าปลีกสมัยใหม่ (Modern Trade) ทุกประเภท (Cash & Carry, Super, Hypermarket และ Convenience Store).
- จัดเตรียมข้อมูลต่างๆพร้อมกับร่วมกำหนดแผน (วางแผน) ธุรกิจงานขายและกิจกรรมทางการขายต่างๆของแต่ละ Account ที่รับผิดชอบ รวมถึงการกำหนด KPIs เพื่อวัดแผนงานและกิจกรรมที่มีการ ...
- ศึกษาถึงวิธีการ พร้อมทั้งร่วมดำเนินการวิเคราะห์และประเมินผลกิจกรรมทางการขายแต่ละกิจกรรมตามเป้าประสงค์ที่กำหนดไว้ เพื่อนำไปปรับปรุงแผนและวิธีการดำเนินกิจกรรมการขายให้มีประสิทธิภาพมากขึ้น.
- ออกปฏิบัติงานในการออกตรวจเยี่ยมสาขาของห้างที่รับผิดชอบ เพื่อดำเนินการทำกิจกรรมต่างๆ ที่เกี่ยวข้องกับงานขาย (Sales Fundamental) และสร้างความสัมพันธ์ที่ดีกับร้านค้า (ผู้มีอำนาจในสาขา) เพื่อเพิ่มโอกาสในการขายได้รวมถึงการเจรจาต่อรอง เพื่อให้ได้พื้น ที่หรือกิจกรรมต่างๆที่ต้องการตามเป้าประสงค์ที่ตั้ง ไว้ในแต่ละสาขา.
- ดำเนินการวิเคราะห์และติดตามสภาวะตลาด, คู่แข่งขัน รวมถึงกลุ่มผลิตภัณฑ์ต่างๆที่เกี่ยวข้อง เพื่อเพิ่มศักยภาพของทีมสู่ความเป็นเลิศงานขายอย่างมืออาชีพ.
- ปริญญาตรี ด้านการตลาด การบริหารธุรกิจและสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้านการตลาดและการขายสินค้าในหมวด FMCG อย่างน้อย 3 ปีในช่องทาง Modern Trade.
- หากมีประสบการณ์ในธุรกิจเครื่องดื่ม หรือโดยเฉพาะอย่างยิ่งธุรกิจเครื่องดื่มผสมแอลกอฮอลล์ จะได้รับการพิจารณาเป็นพิเศษ.
- สามารถเดินทางต่างจังหวัดได้เป็นครั้งคราว.
- มีรถยนต์ส่วนตัวพร้อมใบอนุญาตขับขี่.
- ติดต่อสอบถาม.
- สำนักทรัพยากรบุคคล.
- บริษัท โมเดิร์นเทรด แมนเนจเม้นท์ จำกัด.
- อาคารเล้าเป้งง้วน 1 ชั้นที่ 26 333 ซอยเฉยพ่วง ถนนวิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900.
Experience:
6 years required
Job type:
Full-time
Salary:
negotiable
- Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year.
- Partner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your success.
- Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities.
- Become an expert in MuleSoft messaging, our sales approach, and our products and services.
- Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes.
- Experience selling to the Thailand market.
- Business level proficiency in Thai.
- Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leaders.
- Experience driving large deals, $250K+ and run rate.
- Strong financial savvy in order to craft well-founded value propositions.
- Excitement around hunting greenfield territory and managing ongoing customer relationships to grow accounts.
- At least 6+ years of experience in Solution sales within the Software industry with a strong focus in selling to Large Enterprises.
- An entrepreneurial spirit around owning a territory and building your business from the ground up.
- Previous experience selling complex software solutions into Enterprise level customers.
- Strong direct sales experience (not Channel or Partner based).
- Ability to manage wider eco-system of partners and advisory firms.
- Consistent over-achievement of quota and revenue goals.
- Successful history of net new business sales is a must.
- Proven track record with relevant customer relationships.
- Direct & New Business sales experience.
- Proven ability to demonstrate virtual and extended teams.
- LI-MB.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Experience:
2 years required
Skills:
Salesforce, Industry trends, Telesales
Job type:
Full-time
Salary:
negotiable
- Targeted Prospecting: Proactively identify and prospect new logo opportunities within the SB market through various outbound activities (cold calling, email campaigns, social selling, etc.)..
- C-Level Engagement: Engage with C-level executives and business owners to understand their business priorities, challenges, and strategic goals..
- Value-Based Selling: Articulate the business value and ROI of the Salesforce suite of solutions to address specific customer needs and pain points..
- Developing Customer POV: Develop a clear and compelling Point of View (POV) for each customer, demonstrating an understanding of their business and how Salesforce can drive positive outcomes..
- Needs Analysis: Effectively uncover business challenges and opportunities through insightful questioning and active listening..
- High-Level Demonstrations: Conduct engaging and tailored high-level demos of the Salesforce platform, focusing on the value proposition relevant to the customer's business..
- Pipeline Management: Maintain a robust sales pipeline, accurately forecasting sales activities and achieving or exceeding assigned sales targets..
- Account Growth: Identify and pursue opportunities to grow existing accounts within the SB segment by introducing additional Salesforce solutions..
- Collaboration: Work closely with internal teams (e.g., Sales Management, Marketing, Solution Engineers) to ensure a seamless customer experience..
- CRM Proficiency: Utilize Salesforce CRM effectively to manage leads, track activities, and maintain accurate customer information..
- Continuous Learning: Stay up-to-date on the latest Salesforce product updates, industry trends, and competitive landscape..
- 1-2 years of sales experience.
- Proven track record of success in a telesales or inside sales role, preferably selling SaaS solutions.
- Experience selling to C-level executives and business owners.
- Demonstrated ability to prospect and acquire new logo accounts.
- Strong understanding of the Small Business (SB) market and its unique needs.
- Excellent communication, presentation, and interpersonal skills, with the ability to build rapport quickly over the phone.
- Ability to articulate complex technical concepts and business value propositions clearly and concisely.
- Strong business acumen and the ability to understand and discuss business challenges.
- Experience conducting high-level software demonstrations.
- Self-motivated, results-oriented, and able to work independently.
- Strong organizational and time management skills.
- Proficiency in using CRM systems, preferably Salesforce.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
Legal
Job type:
Full-time
Salary:
negotiable
- Drive ACV within the Thailand market by creating, navigating, and closing opportunities, and making our customers successful with Slack.
- Provide recommendations based on a customer s business needs and usage patterns.
- Lead multiple customers simultaneously at various stages of the Slack buying cycle.
- Drive revenue through proactive outreach to new and existing customers.
- Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries.
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas.
- Business acumen
- Consultative selling
- Prospecting skills
- Compelling communicator
- Urgency
- Competitive spirit
- Collaborative, win-as-a-team attitude
- Resourceful
- Coachable
- Drive for results
- Trusted advisor
- Slack is a layer of the business technology stack that brings together people, data, and applications - a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
Oracle, SAP, ERP, English
Job type:
Full-time
Salary:
negotiable
- Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams.
- Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.
- Development of a technical sales strategy.
- Configuring and effectively demonstrating our solutions in a way that closely reflects each customer s business (tailored demonstrations).
- Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition.
- Working well in a matrix organization, including AE field sales, SE service executives and implementation partners.
- Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.).
- The Service Cloud Solution Engineer works closely with Field Sales teams and Service Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
- Deep functional understanding of call centre/contact centre operations and processes.
- Curiosity and energy - ability to understand the customer s true pain points and apply our.
- Ability to work as part of a team to tackle technical problems in multifaceted environments.
- Ability to multi-task, work in a fast paced team environment, understand and be responsive solutions creatively to establish a differentiated architecture and solution.
- Ability to travel (up to 50% depending on location and assigned teams).
- Knowledge of related applications, relational database and web technology.
- Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Contact Center related technology CRM solutions).
- English and Thai language business fluency.
- Skills Desired.
- Previous experience as a Sales Engineer/Architect for a CRM company or similar technology.
- Understanding of the Service Cloud product suite and platform would be advantageous.
- Basic programming experience in HTML and other web based technologies is an advantage.
- Workflow / BPM / integration experience.
- Past experience with one or more of the following CRM solutions: RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Kana, ServiceNow.
- Contact or call center-based applications experience is beneficial (Remedy, Clarify, Vantive, Aspect, Gensys, Avaya, Cisco, Interactive Intelligence, Verint, NICE).
- Field-service applications experience is nice to have (Oracle, SAP, Clicksoftware, ServiceMax, TOA).
- Back-office / ERP system understanding - order management, accounts receivable /payables, collections, contracts (service), installed base.
- Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL.
- Experience with relational databases including Oracle and/or Microsoft SQL Server.
- AI and Generative AI experience.
- LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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