1 - 7 of 7 job positions
for keyword ผู้จัดการบริการลูกค้า
Order by
Please select
- No elements found. Consider changing the search query.
Upload your resume Our AI will read it and recommend you best jobs


Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- บริหารอัตรากำลังคน ให้สอดคล้องกับแผนธุรกิจและอัตราการเติบโต.
- ติดตามการสรรหาบุคลากร เพื่อให้ได้ผลลัพธ์ตามเป้าหมาย.
- วางแผน ควบคุมกระบวนการคัดเลือก เพื่อให้ได้บุคลากรที่มีคุณสมบัติเหมาะสมตามกรอบอัตตรากำลังคนที่ต้องการ.
- วิเคราะห์และวางแผนการดำเนินงานด้านการบริหารอัตรากำลัง ให้สอดคล้องกับการสรรหา และควบคุมอัตรากำลังตามแผนอัตรากำลังประจำปี.
- จัดทำแผนงานและงบประมาณด้านว่าจ้างประจำปี (Recruitment Plan and Budget).
- บริหารจัดการกระบวนการประเมินผลทดลองงาน.
- ดำเนินการร่วมกับผู้บริหารในการจัดทำใบกำหนดหน้าที่งานสำหรับตำแหน่งใหม่และปรับปรุงใบกำหนดหน้าที่งานของตำแหน่งเก่าที่ลักษณะงานเปลี่ยนแปลงไปจากเดิม.
- งานอื่นๆตามที่ได้รับมอบหมาย.
- จบการศึกษาระดับปริญญาตรีขึ้นไป บริหารทรัพยากรบุคคล รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์การทำงานด้าน HR (Operation Manpower Management/Recruitment 5 ปี ขึ้นไป).
- มีทักษะ การเจรจาต่อรอง โน้มน้าว.
- มีทักษะ การให้คำปรึกษาแนะนำ.
- มีทักษะ การคิดและวางแผนเชิงกลยุทธ์.
- มีทักษะ การบริหารโครงการ.
- มีความรู้ การสรรหาและคัดเลือก.
- มีความรู้ ความรู้ด้านกระบวนการปฏิบัติงาน.
- มีความรู้ ความรู้ด้านการพัฒนาองค์กร.
- มีความรู้ การวิเคราะห์ข้อมูลและจัดทำรายงาน.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
2 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Skills:
Project Management, Analytical Thinking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
21 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Skills:
English
Job type:
Full-time
Salary:
negotiable
- To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team.
- To check table plan with host team, reporting to restaurant general manager prior to briefing.
- To increase our regular clientele by networking and obtaining repeat custom.
- To maintain service standards.
- To actively supervise restaurant Mise en place, maintain the standards of Ducasse Paris.
- To actively supervise restaurant open/close check lists.
- To ensure that faults and defects are reported to maintenance and action is taken without delay.
- To take food and beverage orders, and drive the service.
- To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place.
- To maintain the relationship with Ducasse Paris team.
- To follow complaints from guests and find mutually agreeable solutions.
- To actively supervise training sessions to ensure that staff can perform their duties correctly.
- To ensure the banking and billing are completed accurately at all times, followed by daily report.
- Other duties as assigned by superiors.
- A minimum of 2 years relevant experience in Michelin Star Restaurant.
- recruitment, training and leadership systems.
- Sales tactic.
- Leadership and team management.
- Fluency in Thai & English, conversational ability in one other Asian language preferred.
- Food and beverage knowledge covering all of the restaurant s menus.
- Guest s advice.
- Interested person may send your resume via APPLY NOW or.
1 day ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Job type:
Full-time
Salary:
negotiable
- Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.
- Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.
- Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.
- Analyze operational performance and prepare regular reports with insights and recommendations for improvement.
- Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.
- Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.
- Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.
- Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.
- Promote a positive organizational culture and foster the professional development of hotel teams.
- Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.
- Minimum of 7-10 years experience in hotel operations, preferably within the budget or economy hotel segment.
- Proven experience managing multi-site hotel operations and leading large teams.
- Strong leadership, problem-solving, and strategic planning skills.
- Deep understanding of both front-of-house and back-of-house hotel functions.
- Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.
- Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).
- Good command of English (both written and spoken).
4 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Skills:
Assurance, Instrument, Electronics
Job type:
Full-time
Salary:
negotiable
- Shell Mobility represents the single largest customer-facing business in the group serving more than 30Mln mobility and over 250,000 Fleet customers per day through 500,000 service champions in over 44,000 sites across 70+ countries. As Shell Group looks to the future, Mobility is critical to establish Shell as The Low Carbon Leader, with ambitions to be the no. 1 mobility and convenience retailer, with the world s leading EV charging network and lead in business and goods mobility platform.
- Achieving our ambitions will necessitate placing customers at the heart of our busin ...
- Territory Managers will play a critical role in the delivery of Mobility Thailand goals. These are highly attractive roles that provide the opportunity to lead 30-40 retailers and their teams towards ambitious goals. Success in the TM role requires strong commercial, operational and leadership skills. It requires the ability to drive performance consistently, the discipline to ensure all Retailers and sites deliver to their potential and the ability to simplify the range of initiatives driven by Marketing, NFR, Network and Operations teams to the few that are relevant for each site.
- Deliver territory sales scorecard, including volume targets, profit targets and operational cost targets
- Monitor all aspects of site performance (including HSSE, service and people) for sites in assigned territory, advise or offer Retailers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Shell.
- Monitor and anticipate competitor activity and develop appropriate response strategies in consultation with DM, Marketing, NFR and Operations
- Support implementation of MBA 1.0 operating platform for CO sites and revamp of the DO operating model.
- Use People Make the Difference Real Program to drive right behaviors and actions that result in providing customer a 'Treated Like a Guest' experience on sites
- Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR)
- Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
- Manage customer complaints for sites in the respective territory.
- Develop and maintain a strong HSSE culture within territory.
- Check on the compliance of safety regulation and procedures by the dealer and his staff at the station and contribute to the development of a proactive HSSE culture in order to ensure 100% HSSE compliance as per SPL standards.
- Coach, support and advise Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment)
- Ensuring that the Retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
- To manage the territory assigned in terms of Sales, Network management, marketing and handling problems of Franchisees/Dealers
- Act as a business consultant to Retailers on proper management of retail outlets on working capital & inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms
- Set Retailer Business Plans to deliver to achieve volumetric and gross margin targets of AGO, MOGAS, Premium Fuels(V-Power), lubes and other NFR e.g. Select & Deli Café represented in annual T&R
- Identify underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
- Plan and conduct site visits in accordance with Call Planning Cycle tool
- Develop a touring plan for the territory on a monthly basis and communicate it to the regional sales manager in advance
- Implement actions to improve customer experience and brand metrics like Net Promoter Score, Treated Like a Guest assessment and Site essential review gauged through Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA) and Site Facilities Assessment (SFA).
- Implementation and ongoing support of Marketing and Network initiatives.
- TMs in District will be based in Bangkok and will travel to their respective territories (Pathum Thani / Nontaburi / Ayutthaya - Bangkok).
- Please note that territory managers are expected to track their development according to Territory Manager Development Roadmap (TMDR) that requires a TM to be stage 1 accredited within first year and stage 2 accredited before second year of assignment.
6 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Job type:
Full-time
Salary:
negotiable
- Improve fix it right at the first-time activity for THI dealer.
- Issue Technical Service Information to dealer to support fix it right the first-time activity.
- IT/IS system development for Technical Service and Warranty group.
- Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.
- Qualifications Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
- Experience in OEM business in dealer operation / service field.
- Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
- Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
- Very good in analytical and problem-solving skill.
- Good understanding in THI dealer operation.
- Very good in communication skill for both THI and ENG.
- Positive mindset, service mind and can-do attitude.
- Can work up country.
- Only shortlisted candidate will be contacted for an interview"
- Find and search more jobs on Nissan Global Career Site
- For more information about Nissan's products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?
- You will definitely get the right answers why you should join us through watching the video on Youtube.
- Bangkok Thailand
- Samut Prakan Thailand
8 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Skills:
Microsoft Office, Excel, SQL, English
Job type:
Full-time
Salary:
negotiable
- Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
- Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
- Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
- Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
- Experience in project management, strategy, operations, management consulting, and/or investment banking.
- Proven track record in managing complex projects with multiple stakeholders.
- Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
- Excellent organization capabilities, and able to operate independently.
- Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
- Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
- Be a team player with a collaborative mindset.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Today
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Send me latest jobs forผู้จัดการบริการลูกค้า
- 1