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Experience:

5 years required

Skills:

Compliance, Finance, Procurement

Job type:

Full-time

• Optimize internal communication between stores and HQ functions to support retail operation efficiency.
• Assist Head of Retail in overseeing the Retail Operations and ensure compliance with Sephora standards (operation guidelines, merchandising guidelines, audit requirements, customer service, stock monitoring, marketing campaign set up, in-store digital/tech, NSO, store maintenance).
• Support the Country General Manager or Head of Retail on preparation of Retail Opera ...
• Support the Head of Retail in the delivery of retail operations strategy through strong rapport, trust and relationships between store teams, HQ functions and Regional functions.
• Operational Excellence Ensure visual merchandising and space planning within stores adhere to regional guidelines, maintaining brand consistency and maximizing sales potential.
• Work with Store Managers to oversee the operations of our store facilities, processes and procedures and ensuring they are consistently optimised and embedded across the network.
• Ensure compliance to LVMH Code of Conduct and Sephora policies and procedures and conduct regular store audits to enforce adherence to store operations manuals, ensuring consistent execution of processes and procedures across all locations.
• Coordinate regular Store Performance audits with other departments and maintain determined audit score results as a key KPI.
• Continuously refine operational processes to support business needs and growth without compromising quality or client experience.
• Implement loss prevention strategies and ensure compliance to prevent shrinkage.
• Enhance back-of-house efficiency by maximizing storage capacity and optimizing the retail team s health and safety, and ensuring a comfortable and conducive break area.
• Stakeholder Communication Collaborate with Market Retail Training, Marketing, Category, Supply Chain, Finance, and HR teams to implement cross-functional strategy for stores.
• Coordinate and communicate cross-functional topics/actions through centralized communication tools for store teams.
• Ensure smooth flow of information and continuous feedback with respective stakeholders in both HQ and store teams.
• In support of the Head of Retail, partner with Category, Supply Chain and Finance teams on network expansion, development and ongoing fit-outs to ensure the stores are delivered to the standard expected.
• Work with the Animations team and Store Managers to ensure all animations are rolled out seamlessly with minimal disruption to the store operations.
• Liaise with regional retail team on best practice store management and ensure consistency in network look and feel.
• Reports & Presentations Prepare and compile regular (weekly/monthly/annual) and adhoc reports and presentations, such as monthly KPI reports, customer satisfaction, monthly stock adjustment analysis and exception report analysis.
• Provide business results, analysis and follow up on key stores performances with Head of Retail / Store Manager such as Local vs Tourist Report, Store Productivity, BA Productivity, Tools performance and audit results.
• Quarterly store KPIs awards.
• Present and participate actively in Store Operation / SM Meeting.
• Events & Rostering Maintain the store event calendar, coordinating with relevant teams to enable successful execution of events such as Sephora, brand, marketing and training activities.
• Ensure monthly store rosters align with events & activities.
• Store NetworkSupport the Head of Retail to play a key role in the operational roll out of new stores across Thailand.
• Customer Service Act on customer feedback, collaborating with stores to implement necessary changes and improvements to enhance the customer experience. Follow up on the scope of change implementation and report update to ensure the changes are successful.l Vendor ManagementResponsible for overall procurement process for store supplies to find the best cost execution.
• Ensure the project is completed per the supplier's scope and provide the completion report to Head of Retail. Open a new supplier in COREFA, issue PO related to the work done, scan the documents into the COREFA system.
• Project Management Assist Head of Retail on delivery of retail projects, such as roll out of regional initiatives and new tools.
• Others Any other ad hoc duties assigned.
• Reporting line & key stakeholders: The Retail Operations Assistant Manager will report to Head of Retail.
• Subordinates: n/a
• We would love to hear from you if you have Thai National with a minimum University diploma/degree.
• 5+ years of experience in a customer and commercial-focused retail environment (beauty/fashion preferred).
• 2+ years work experience in Retail operations role.
• 1+ year of Store management responsibility is advantageous.
• Advanced MS Office proficiency (Excel and Power Point proficiency is required).
• Service oriented with great passion for retail industry.
• Comprehensive product, retail and industry understanding.
• Good analytical skills with an eye for detail.
• Strong interpersonal and communication skills with positive mindset.
• Strong organisation skills with ability to handle multitasking.

Experience:

1 year required

Skills:

Good Communication Skills, English, Mandarin, Korean

Job type:

Full-time

• สามารถทำงานในห้องผ่าตัดได้.
• สามารถติดต่อประสานงานกับหน่วยงานที่เกี่ยวข้องได้
• มีความสนใจด้านการขายเครื่องมือแพทย์ Spine, locking plate, Gamma Nail ( PFNA ),TKA, THA,.
• C-Spine.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Respond to customer inquiries via phone, email, chat, and social media.
• Assist customers with questions, issues, and account support.
• Provide professional and timely customer service.
• Follow up with customers and resolve problems efficiently.
• Maintain accurate records of customer interactions.
• Coordinate with internal teams to support customer needs.
• Help improve customer experience and satisfaction.
• Strong communication and interpersonal skills.
• Good problem-solving abilities.
• Professional attitude and customer-first mindset.
• Ability to multitask in a fast-paced environment.
• Basic computer and administrative skills.
• Good English communication skills preferred.
• Previous customer service or support experience is a plus.
• Preferred Qualities.
• Friendly and patient personality.
• Organized and reliable.
• Fast learner with a positive attitude.
• Able to work independently and within a team.
• Employment Type.
• Full-Time Preferred.
• Part-Time Opportunities Available.
• Bangkok, Thailand.

Skills:

Sales

Job type:

Full-time

• Build demand for AIA's products by highlighting their ability to meet the client's needs.
• Develop, implement and coordinate sales and distribution programmers for the direct sales channel.
• May handle existing accounts as part of a larger account team or run named accounts within a geography for a particular product or product set.
• Build and responsible for positive customers' experiences and a high level of happiness of key partners.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build balanced environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link [https://www.aia.co.th/th/about-aia/privacy/candidate].
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Experience:

3 years required

Skills:

Good Communication Skills, English, Mandarin

Job type:

Full-time

• Achieve a monthly sales budget.
• Ensure that a boutique is operation under a clean and luxurious atmosphere.
• Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis.
• Inventory.
• Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Aftersales Service.
• Provide excellent service to clients.
• Check and update spare part stock.
• Answer enquiries to clients.
• Customer complaint handling.
• Keep inform clients for updated information and new product arrival.
• ProfileBachelor s degree or higher in any fields.
• At least 3 years of working experience in selling luxury products.
• Excellent command of English and proficient in Mandarin is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsExpertise in selling skills.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company addressThe Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00166

Experience:

1 year required

Skills:

Sales, Negotiation

Job type:

Full-time

• OTC - South.
• Pharmaceutical Products.
• Key ResponsibilitiesAchieve sales, distribution coverage, and marketing objectives.
• Implement effective territory management by visiting customers regularly, following call management plans, and providing excellent sales and customer service.
• Follow up on product deliveries, replacements, and returns to ensure accuracy and customer satisfaction.
• Communicate product features and benefits effectively to customers.
• Identify and develop new business opportunities while monitoring market situations, customer needs, and competitors activities.
• Coordinate with internal departments to ensure customer requirements are fulfilled.
• Support other functions and assist internal operations as needed.
• Perform other tasks as assigned by supervisors.
• Support team/function goals to ensure objectives are clearly defined and communicated.
• Qualifications Functional Skills and KnowledgeKnowledge of the pharmaceutical industry.
• Strong negotiation skills.
• Result-oriented and proactive approach.
• Soft SkillsExcellent interpersonal and communication skills.
• EducationBachelor s degree in science or related fields.
• Work Experience1-2 years of experience in sales or related fields.
• Experience in the pharmaceutical industry will be an advantage.
• หน้าที่และความรับผิดชอบบรรลุเป้าหมายยอดขาย ความครอบคลุมของพื้นที่ และวัตถุประสงค์ทางการตลาด (กลุ่มลูกค้า ร้านขายยา).
• วางแผนและบริหารพื้นที่ขายโดยการเยี่ยมลูกค้าเป็นประจำ พร้อมนำเสนอสินค้าและให้บริการที่มีคุณภาพ.
• ติดตามการจัดส่ง การเปลี่ยนสินค้า และการคืนสินค้าให้ถูกต้องและตรงตามความต้องการของลูกค้า.
• สื่อสารข้อมูล คุณสมบัติ และประโยชน์ของผลิตภัณฑ์ให้ลูกค้าเข้าใจอย่างชัดเจน.
• ขยายฐานลูกค้าใหม่ พร้อมสำรวจสถานการณ์ตลาด ความต้องการของลูกค้า และกิจกรรมของคู่แข่ง.
• ประสานงานกับหน่วยงานภายในเพื่อให้ตอบสนองความต้องการของลูกค้าได้อย่างครบถ้วน.
• สนับสนุนการทำงานของทีมอื่น ๆ และงานภายในองค์กรตามที่ได้รับมอบหมาย.
• สนับสนุนเป้าหมายของทีม เพื่อให้การดำเนินงานเป็นไปอย่างมีประสิทธิภาพและสื่อสารได้อย่างชัดเจน.
• คุณสมบัติของผู้สมัคร ทักษะและความรู้เฉพาะด้านมีความรู้เกี่ยวกับอุตสาหกรรมยา.
• มีทักษะการเจรจาต่อรองที่ดี.
• มุ่งมั่นต่อผลลัพธ์ของงาน.
• ทักษะด้านบุคลิกภาพ (Soft Skills)มีมนุษยสัมพันธ์และทักษะการสื่อสารที่ดี.
• การศึกษาสำเร็จการศึกษาระดับปริญญาตรี สาขาวิทยาศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ทำงานมีประสบการณ์ทำงานด้านการขายหรือที่เกี่ยวข้อง 1-2 ปี.
• หากมีประสบการณ์ในอุตสาหกรรมยา จะได้รับการพิจารณาเป็นพิเศษ.
• Requisition Number: 232701 Job Function: Sales

Experience:

1 year required

Skills:

Analytical Thinking, English

Job type:

Full-time

• Full ownership and high accountability of your business (i.e. account, territory, area, customers).
• Able to develop and recommend business strategies to achieve short-term and long-term business growth for customers and for P&G.
• Able to abide with P&G s Purpose, Values and Principles, and P&G policies especially in handling confidential information.
• Engage regular interaction with assigned customers and by developing new projects to achieve sales objectives and goals.
• Carry the message to health care professional in an objective and clear way based upon the brand strategy.
• Make calls on existing or potential customers and serve as representative of the Company in all matters concerning product and service delivery.
• Keep abreast of new products or services and other general information of interest to customers while continuously upgrading one's product knowledge and selling techniques.
• Transform information captured from the field and from interactions with customers/external partners to insights for developing programs and plans that will further build the business.
• Job Qualifications.
• Welcome for Fresh graduate (bachelor s degree) in Pharmacy or relevant in the health sciences field with an excellent academic background.
• Preferred - Minimum 1 year of Sales experience in the pharmaceutical industry with a proven performance record.
• Preferred - Experience and/or training in chain pharmacy, specifically in Field Sales, Trade Marketing, and Sales Management in the Pharmaceutical or FMCG industry.
• Born leaders and are passionate to make things happen.
• Have strong analytical thinking and skills.
• Proficient in English and Thai.
• Hold a valid driver's license and be flexible to relocate as your assignment could require.
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
• We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
• Job Schedule.
• Full time
• Job Number.
• R000151426
• Job Segmentation.
• Entry Level

Skills:

Microsoft Office, CSS, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Customer Service orientation.
• Customer Results/Solutions focussed.
• Customer Expectations Management.
• Active Listening Skills.
• Ability to handle queries and objections in a professional manner.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
• Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
• Your attitude and how you behave will determine how our client is perceived by its customers.
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
• Customer concerns must be handled positively and professionally.
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
• Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
• Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
• Identify and escalate priority issues through appropriate channels as and when necessary.
• Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
• Maintain and improves quality of service by sharing suggestions and recommendations.
• Keep job knowledge and skills up to date by attending training and continuously learning.
• Meet all key performance indicators set by the company and client.
• Adhere to the policies and procedures set by the company and client.

Experience:

2 years required

Skills:

Data Analysis

Job type:

Full-time

• Responsible and accountable to grow coffee and fresh drink business under Shell Café brand.
• Marketing & Innovation.
• Develop and execute marketing campaigns for coffee and drink offerings.
• Stay updated on beverage trends and introduce innovative menu items.
• Organize in-store events or tastings to boost engagement.
• Sales & Financials.
• Monitor sales performance and implement strategies to meet targets.
• Manage cash handling and assist with financial reconciliation.
• Collaborate with store management on pricing and promotions.
• Operations & Product Quality.
• Ensure the implementation of signature menu and core menu to be available at all sites.
• Ensure all beverages meet quality and presentation standards.
• Monitor inventory levels and order supplies as needed.
• Work with and provide a guideline to a CR operation manager to manage daily operations of the coffee and fresh drink section, ensure cleanliness and hygiene standards in accordance with health regulations.
• Work with a Training Manager to develop training protocol for baristas and beverage staff.
• Conduct regular performance reviews and provide coaching.
• Customer Experience.
• Engage with customers to understand preferences and recommend products.
• Handle customer complaints and resolve issues promptly.
• Promote seasonal specials and new product launches.
• Minimum 2-3 years of experience in food service or beverage retail.
• Strong knowledge of coffee brewing techniques and drink preparation.
• Excellent leadership, communication, and customer service skills.
• Familiarity with POS systems and inventory management tools.
• Passion for coffee culture and beverage innovation.
• Experience in marketing or promotional strategy.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong operational experience in coffee business.
• Strong in both internal and external stakeholder engagement.
• Quantitative thinking & high capability in data analysis.
• Experience in managing the dealer operations.
• Strong in delivery through other skill.
• Ability to work under commercial pressure with stretch targets.
• Ability to manage prioritization, multiple tasks from stakeholders and deliver within challenging deadlines.
• Having Commercial Approach and ability of taking commercial risks.
• Strong in Data analytic.
• Having a fast and agile attitude with sense of urgency.
• Commercial Mindset.
• Resilient manner.
• Sales experience is a plus.
• FMCG experience is a plus.
• Dimensions.
• of Channels: MBA and DO.
• of sites: 220+.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

5 years required

Skills:

Procurement

Job type:

Full-time

• Lead the revenue growth of groceries category by over double digits year-on-year basis and increase supplier income.
• Drive the improvement in grocery category plan and execution with a focus of competitive product range, cost of goods, price.
• Looking after supply chain efficiency for wholesale model and direct suppliers in order to optimize pricing, promotion, list fees and supplier income vs order fulfilment, logistic fees and cost of goods.
• Execute 4Ps strategy (Product, Price, Place, Promotion) and create unique customer value propositions, delivering an exclusive Shell experience.
• Coordinate with global and local teams to deploy distinct convenient retail supply chain program such as Connected Freight to increase the supply chain efficiency.
• Maintain the accuracy of convenient retail master data to be over the industrial standard.
• Analyze CR data analytics to maximize sales opportunities through supply strategy between wholesales and direct supplier module.
• Collaborate closely with business partnership - suppliers, retailers, contracting and procurement, to improve supply efficiencies and order fulfilment.
• Partnering with Sales & Operations, lead to ensure flawless implementation of Shell Select /Shell Café on Category Strategies and Category Plan Deployment in current and new operating model..
• Bachelor's degree in related fields as minimum requirements. (Preferred for Master Degree).
• At least 5 years of experience in Convenient Supply Management and Category Management.
• Strong in Data analytic and performance tracker.
• Full understanding of customer journey integrated with convenient retailer market in owned category.
• Understand in supply chains and logistic for convenient retail and category management.
• Understanding of direct & indirect operating models for both CO/ DO platforms.
• Ability to work under commercial pressure with stretch targets.
• Having commercial approach and ability of taking commercial risks.
• Sales & Marketing experience is a plus.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Skills:

Microsoft Office, Project Management, English

Job type:

Full-time

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a Financial Services organization (core banking solution implementation, technology / digital integration and cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, Manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• About you.
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation sk ills and group facilitation.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Prior project management experience.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Skills:

Compliance

Job type:

Full-time

• No. of Sites: 20-25.
• SELLING & NEGOTIATING (Skill).
• CHANNEL MANAGEMENT (Skill).
• APPLYING CUSTOMER VALUE PROPOSITION (Skill).
• COMMERCIAL & ECONOMIC ACUMEN (Knowledge).
• VALUE CHAIN UNDERSTANDING (Knowledge).
• MANAGING CUSTOMER EXPERIENCE (Skill).
• RETAIL SITE OPERATIONS (Skill).
• Graduate, preferably an MBA, with strong commercial acumen, good analytical, high stakeholder & communication skills.
• Previous sales experience preferred.
• Track record of working independently and proactively.
• Track record of compliance with Shell's HSSE and E&C standards.
• Territory Managers in District will be based in Bangkok and will travel to their respective territories ( Pathum Thani / Nonthaburi / Ayutthaya / Bangkok ).
• Please note that territory managers are expected to track their development according to Territory Manager Development Roadmap (TMDR) that requires a TM to be stage 1 accredited within first year and stage 2 accredited before second year of assignment.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Skills:

Procurement

Job type:

Full-time

• Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
• Confidence & credibility to talk to a wide range of decision influencers.
• Demonstrate the highest commitment to sales force penetration and retention.
• Demonstrable knowledge of the CPG and Retail industry, understanding how trade and business needs are changing and how Nielsen s IQ solutions can help solve client business issues.
• Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
• Full understanding of Nielsen s IQ portfolio and interconnectedness of different solutions.
• Understanding Client Needs.
• Has a deep understanding of customer business around (pricing, assortment, distribution and execution) and can reframe and challenge the way customers view their businesses.
• Clearly understands the needs of different personas at the client end - Sales, Commercial Directors, Revenue Management, Category Management and Retailers and how a particular solution can deliver outcomes.
• Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
• Sales Management.
• Deployment of necessary solutions around personas as part of sales planning process.
• Able to drive team towards sales targets, visibility of all opportunities and risk, ensures the team has tight pipeline and proposal tracking systems.
• Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of Nielsen's IQ SEFF products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
• Planning and Forecasting.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
• Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
• Sound understanding of profitability and EBITDA and how this relates to all proposals and sales.
• Knows how Nielsen s IQ and competitor offerings are priced and is aware of the client budgets.
• Team Management and Collaboration.
• Relentless curiosity to learn from & share with Analytics peers from APAC markets and beyond.
• Team Management if required (including day-today management, check-ins, one to ones, year-end admin. Etc.) Coaching and training of others on the team).
• Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other Analytics APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
• Qualifications Solution led commercial leader with strong expertise in merchandising and space planning.
• 10+ years of experience across merchandising, space planning, and retail analytics.
• Proven success in solution selling, including closing large, strategic enterprise deals.
• Demonstrated experience selling complex, configurable platforms and digital solutions.
• Track record of leading end to end sales cycles, from discovery and needs assessment through to deal closure.
• Strong capability in navigating and managing multi stakeholder client environments (IT, Business, Procurement, Senior Leadership).
• Experience driving high value upsells, large ticket deals, and multi country RFPs.
• Deep exposure to merchandising and space planning tools and technologies.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
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• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.