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Experience:
6 years required
Skills:
Research
Job type:
Full-time
Salary:
negotiable
- Lead and support management of learning projects, ensuring timelines and deliverables are met.
- Assist in the design, development, and execution of learning programs that align with Agoda's business and cultural objectives.
- Support stakeholders and learning team in delivering solutions that enhance employee performance and engagement.
- Use data to track and measure the impact of learning programs and generate insights to improve learning effectiveness.
- Conduct research and support the identification of learning trends, employee sentiment, and capability gaps.
- Assist in facilitating learning sessions, workshops, and development initiatives for employees at various levels.
- Work closely with internal teams to leverage subject-matter expertise and internal resources to enhance learning experiences.
- Stay informed about best practices in learning and development to bring innovative approaches to the team.
- For more information on how we work within the organization, see this article: https://www.mckinsey.com/business-functions/organization/our-insights/toward-a-new-hr-philosophy.
- What You'll Need to Succeed.
- 6+ years of experience in a business consulting/learning and development or organizational development role at a multi-national organization.
- Undergraduate degree from a top university expected, advanced degrees welcome.
- Strong understanding of adult learning principles and instructional design methodologies.
- Experience in designing and delivering learning programs across different employee demographics.
- Analytical mindset with the ability to track, measure, and report on learning program effectiveness.
- Ability to work with data to identify trends and generate actionable insights.
- Strong communication skills and ability to facilitate training and workshops.
- Ownership and growth mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
- Excellent judgement, self-motivated, curious, and trustworthy.
- Strong problem-solving and ability to work with data to identify patterns and generate actionable insights.
- Excellent communication skills and experience in meeting and presenting to senior executives.
- Utmost discretion, confidentiality, and professional ethics.
- Ability to thrive in a multicultural environment.
- Ability to effectively handle ambiguity and adapt in a constantly changing business environment.
- Display of humility, flexibility, excellent interpersonal skills, and the ability to lead critical conversations is paramount.
- Flexibility and a sense of humor are a must.
- This role is Based in Bangkok**.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Risk Management
Job type:
Full-time
Salary:
negotiable
- Support process in IT audits. Prepare audit reports for review by Senior and Head of Internal Audit. Communicate findings and areas for improvement to the Executive Committee in weekly status update meetings and exit meetings.
- Plan and execute IT audit projects in accordance with audit methodology and departmental standards to ensure quality of work completed.
- Conduct follow up reviews to ensure effective remediation of audit findings and positive improvement and impact to the control environment.
- Manage/ assist in IT projects within time budgets, target dates and escalate any timing problems or budget over.
- Understand and agree with management the risks being managed by business unit.
- Prepared IT audit reports, including executive summary and rating of adequacy of risk management, making practical and value-added recommendations to improve risk management practices and the efficiency and effectiveness of operations, audit reports are to be clear, concise and well-organized, and issued within departmental service standards.
- Assist the development of the three- year audit plan and the annual plan by performing IT risk assessments with 2nd line, 1st line Executive Management and other key stakeholders.
- Utilize technology to improve effectiveness and efficiency of audit process.
- Assist business unit management by providing risk management consulting and risk management education and training.
- Actively participates in departmental initiatives.
- Perform integrated audits to add more value on business audit emphasizing on IT areas such as digital processes, digital distribution, technology risks.
- People Management.
- Support the team of IT audit professionals or technical specialists to ensure that audit activities are conducted to high standards of accuracy, rigor, and credibility and according to relevant regulations and industry standards.
Experience:
5 years required
Skills:
Business Development, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree in Business Administration, Marketing, Engineering, or related field.
- Experience: Minimum of 5 years of experience in business development, sales, or a related role within the safety equipment industry.
- Proven track record of achieving sales targets and driving business growth.
- Industry Knowledge: In-depth knowledge of fall protection and SCBA (self-contained breathing apparatus) products, including industry standards and regulations.
- Familiarity with the key players and market dynamics in the safety equipment sector.
- Communication: Intermediate to advanced English reading, writing, and communication skills.
- Confident and effective in speaking English in various settings, including meetings, presentations, and client interactions.
- Learn more about 3M s creative solutions to the world s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About Trust & Safety.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- Grow the Safety team and oversee their day-to-day management.
- Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
- Strengthen the team's understanding of labeling policies and the target of labeling.
- Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
- Bachelor's Degree or equivalent education background.
- 1 year of experience working as People Manager/Team Lead.
- 3 years of experience working on content quality or safety in a major tech or media company.
- Good command of online safety, privacy, and expression issues.
- Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
- Advanced Degree or equivalent education background.
- Team player and ability to collaborate with different teams.
- Attention to detail and ability to work independently.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
6 years required
Skills:
Problem Solving
Job type:
Full-time
Salary:
negotiable
- Organizes and oversees the on-the-job process training program which includes developing the trainer certification procedures, process training methodology, a policy to govern the program, a continuous improvement plan, and tools to enable trainer/training supervision.
- Trainer certification includes both classroom and on-the-job components.
- Develops the "train-the-trainer" class and teaches critical pieces of it, develops trainer certification process and evaluation tools, coordinates operator training wit ...
- Consults with operators, trainers, engineers, managers to identify and address technical and process performance deficiencies.
- Investigates process/performance problems.
- Helps define performance requirements, formulates recommendations, designs the learning component of solution, initiates appropriate actions, and evaluates results.
- Creates or promotes opportunities for Celestica operators with area educational institutions (e.g. community colleges, technical training institutes).
- Forms and maintains partnerships with area community colleges and technical training institutes and collaborates on creating/adapting curriculum.
- Knowledge/Skills/Competencies.
- In-depth knowledge of technologies, including: through-hole, surface mount, surface mount fine/extra fine pitch, and associated modification and repair techniques.
- IPC Class A Instructor Certification.
- Very strong presentation, teaching and coaching skills.
- In-depth knowledge and understanding of documentation processes & quality systems.
- Strong understanding of ISO standards.
- Excellent analytical and problem solving skills.
- Ability to effectively communicate with a wide variety of internal and external customers or suppliers.
- Proficient in computer applications including Windows NT, Lotus Notes, MS Office Suite, and Documentation control systems.
- Ability to communicate effectively, both verbally and in writing, to a diverse group of internal and external customers and suppliers.
- Ability to communicate effectively, both in one-to-one and group situations.
- Typical Experience.
- Three to six years of relevant experience.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Skills:
Contracts, Project Management, Social media, English
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
- We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
- Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
- Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
- Assist in pitching products/solutions to clients and engage in client discussions.
- Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
- Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
- Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
- Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
- Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
- Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
- Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
- Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
- 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
- Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
- Analytical, data sensitive & goal-driven.
- Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Great communicator & team-worker.
- Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Fluency in English and Thai is required.
- Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
- Experience presenting to internal and external audiences at all levels of seniority.
- Preferred Qualification.
- Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
- The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
- We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
- Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
- Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
- Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
- Evaluate training solutions for quality, business impact, and scalability.
- Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
- Assist with the development and support of a Learning Management System and other scalable learning solutions.
- At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
- Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
- Ability to deliver technical content and excellent presentation and storytelling skills.
- Have a passion for training, ability to think on your feet, adaptable to changing environment.
- Familiarity with various LMS platforms and other L&D tools.
- Experience working with sales teams, account management and service workflows.
- Expert knowledge of social media, mobile apps, and digital and mobile marketing.
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
5 years required
Job type:
Full-time
Salary:
negotiable
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 5 years of experience in operations, data center, or facility operations experience.
- 2 years of experience in critical facilities management, including facility, technical, and team management.
- Preferred qualifications:Master's degree in a related Engineering field.
- Experience collaborating with other business units to meet company goals and standards.
- Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
- Ability to develop and grow team members, through coaching, mentoring, and training.
- Ability to set, prioritize, and achieve business objectives.
- At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
- As a Data Center Facilities Manager, you will be responsible for leading a team in 24/7 Data Center operations. You will be responsible for working towards Service-level agreements (SLAs) with internal teams on uptime, efficiencies and cost. You will grow the campus team to meet the needs of the business, and leverage technical talent across the campus and identify key hiring needs for regional data centers.In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs in emergency situations or abnormal conditions, you will manage data center performance issues and outages to minimize the recovery time from failures.
- Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
- ResponsibilitiesPlan and execute campus operational budgets, expense forecasting and manage established budgets.
- Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
- Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
- Empower your team through hiring, talent development, and career support. Integrate Google-wide strategy with internal and external partners, ensuring aligned goals.
- Implement and drive the safety culture at the site. Lead by example, deliver results, develop people, and build community.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.
Experience:
2 years required
Skills:
Excel
Job type:
Full-time
Salary:
negotiable
- Has a deep understanding of PAH patient journey, Key customers (Physician and Nurses), external environment, and competitors of responsible territory.
- Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development, design and implementation of the solutions that will address their pain points to improve patient experiences and accelerate access to treatment.
- Develops a territory & account business plan to identify opportunities and to ensure ...
- Collaborates with cross functional team e.g. SFE, Digital and Data Analytic Team to analyze both internal and external data to support business planning and implementation.
- Gains a holistic understanding of customers through capturing accurate and consistent data on customer behaviors, preferences, and needs to drive enhancement of the overall customer experience / journey.
- Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs.
- Implements a territory and account business plan to achieve assigned targets (both sales & qualitative).
- Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs, Financial Patient Program Execution, Patient routine risk evaluation, Nurse Collaboration activities, Partnering with PAH Center of Excellence to excel initiatives at account level.
- Complete product listing process in hospital with identified PAH centers.
- Update customer database and target segmentation continuously.
- Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan for target customers aligned with each customer s unique needs and preferences.
- Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients.
- Successfully complete all training requirements, including product examinations.
- Tracks and monitors business plan implementation and objectives e.g. sales target, market share growth, budget management (monthly, quarterly and YTD) and prepares sales forecasting / planning.
- Maintain accurate customer call records and ensure all data entered into Veeva system.
- Reporting in timely & accurate manner.
- Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry.
- Experience in cardiology, pulmonology or rare disease business is preferred.
- Be able to travel, country work, after hours and occasional weekend work.
- Be able to understand customer needs and gaps with strong customer focus.
- Experience within the pharma industry in identifying patient journey, implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable.
- Strong and proactive business result focus and proven ability to provide insights that increase business growth.
- Positive attitude with growth mindset, speak-up and constructive feedback.
- Proven team player and able to work with all cross-functional teams.
- Current Employees apply HERE.
- Current Contingent Workers apply HERE.
- Search Firm Representatives Please Read Carefully
- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
- Regular
- Not Applicable
- 04/30/2025A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
- Requisition ID:R342438.
Experience:
3 years required
Skills:
Salesforce, Oracle, Software Development, English, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
- Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
- Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
- Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
- Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
- Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
- Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
- Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
- 3-5+ years of experience working with the Mulesoft Anypoint Platform.
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
- OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
- Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
- Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
- SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
- Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
- Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
- Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
- Ability to analyze technical concepts and translate them into business terms, and vice versa.
- Knowledge of software development processes and design methodologies.
- Experience leading cross-functional teams to resolve customer needs or projects.
- Fluency in English at a business professional level is required.
- Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
- Mulesoft Certified Developer.
- Salesforce Certified Administrator.
- Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
- IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
- Knowledge of Salesforce products and features, capabilities, best use, and deployment.
- Experience working with Enterprise-level customers..
- In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Job type:
Full-time
Salary:
negotiable
- Act as an internal boutique learning specialist and supports boutique staff in their learning journey and growth in the workplace.
- Customize learning solutions and individualized coaching methods.
- Be the Fashion Advisors trusted go-to advisor in Learning and Development.
- To engage and develop the boutique sales force and transmit brand values to inspire them to provide exceptional client experience, as well as to enjoy, learn and grow whilst doing so.
- To facilitate in-boutique training, learning solutions (including digital ones) and field coaching and follow-up.
- Partner with Head of Boutique to strategize and develop a comprehensive people development plan to plan and track coaching conversations with boutique staff to help them in their work and in meeting performance and service objectives.
- To ensure and measure learning and coaching effectiveness in order to achieve learning and business objectives.
- Onboard new hires in the boutique.
- Proactively provide new people intelligence or pulse of the retail teams to the leadership team.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
- Providing expert advice and support to both staff and clients.
- Engaging in projects that challenge and expand your skills.
- What you will bring Minimum bachelor s degree (any field).
- At least 3 years work experience in a coaching/training/mentoring/learning & development/ training in Fashion related business.
- On-floor boutique or store management experience from luxury fashion business will be highly advantageous.
- Excellent interpersonal and coaching skills with strong passion for people development and client service excellence.
- Strong presentation and communication skills.
- High energy level, ability to exercise assertiveness when required.
- Organized and able to work independently with minimal supervision.
- Ability to work at the boutique and retail hours.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Skills:
Sales, SAP, English
Job type:
Internship
Salary:
negotiable
- Plan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert.
- Support and cooperate with Field Marketing, Solution Specialists, Account Executives.
- Align with Sales colleagues for most effective territory planning and execution, covering all routes to market.
- Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management.
- Pass qualified leads to Sales resource for opportunity management and execution.
- Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports.
- Assist in activities to enhance demand generation and product/solution skills.
- Be active part of either classroom, e-learning, virtual classroom, or mentor-lead activities.
- Complete all enablement requested in a timely manner.
- Experience and Language Requirements.
- Completing studies to attain Bachelor s degree in Business, Computer Science, IT or a related field.
- Proven experience in sales development, lead generation, or a similar role.
- Excellent communication and interpersonal skills.
- Strong prospecting and qualification skills.
- Proficiency in CRM system and sales tools.
- Ability to work independently and manage time effectively.
- Knowledge of the technology industry and SAP solutions is a plus.
- Proficiency in English and Thai language required.
- Results-driven and self-motivated.
- Strong analytical and problem-solving skills.
- Ability to thrive in a dynamic and fast-paced environment.
- A collaborative team player with a customer-centric mindset.
- Bring out your best.
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
- Successful candidates might be required to undergo a background verification with an external vendor.
Skills:
Tableau, Salesforce, Negotiation
Job type:
Full-time
Salary:
negotiable
- Performance management of the team and individual and regional targets across key business objectives.
- Assist and coach SPA Specialists in dedicated team and support development of frontline teams to develop their individual & strategic market action plans for the year. Support team/colleagues market visits and overall high-level negotiations as required.
- Hold regular team meetings to review performance to plans / targets and provide sour ...
- Share Regional/ Global information, communications with the team to ensure clarity and transparency of purpose at all times.
- Provide opportunities for team members to learn and share with each other their wins, losses & market intelligence in order to learn from each other.
- Set and manage succession plans for key positions in the team both internally and externally.
- Hold regular individual 1-2-1 meetings with team members and provide regular, ongoing feedback, coaching and support to guide and assist with the achievement of their plans & targets.
- Optimise budget and deployment to maximise profitable returns from the region.
- Provide support with individual's personal development needs to assist them to grow their skills, abilities, and competencies.
- Accountability 2 Strategic Business Development 20% Partner closely with Regional Director and Head office SPA team to strategic plan and execute initiative to grow SPA performance.
- Developing a clear plan to drive and effectively implement new strategic partnership programs across all key destinations, demanded products and growth opportunities.
- Launch new HBX products in market and support teams to develop ecosystem value proposition specifically FFE and joint Roiback SPA partnerships.
- Champion the use of the available tools (Mitra, Maxi-rooms, Tableau, Salesforce (SRM), Accelerate) to assist in thinking and acting strategically to drive commercial outcomes.
- Ensure training and support is provided on all soft skills and available business intelligence tools to wider teams.
- Align the work of the team with the work of the local sales teams in line with company integration plans.
- Successfully lead the unification and integrations plans for HBX Group during the coming 12 months.
- Accountability 3 Account Management 15% Participate and attend industry events; key hotelier events & meetings that require Area leadership representation to raise the status of the HBX brand in the region.
- Manage key chain stake holder relationships with top 20% of hotels driving 85% of our business.
- Hold quarterly supplier market workshops promoting our business and driving supplier engagement across the destination.
- Develop deep internal stakeholder relationship to effectively leverage support of broader organization.
- Skills Proven ability to lead and mentor a team towards successful outcomes.
- 5 years or more in a senior sourcing role within APAC.
- Exceptional ability to lead and succeed in high level negotiations.
- Experienced leader with proven ability to deliver results in a fast-paced environment.
- Proven ability to build high performing, high achieving teams.
- Proven ability to build strong internal and external relationships with individuals and partners using an open and consultative approach.
- Highly developed communication (both verbal and written) and presentation skills.
- Ability to demonstrate & teach others a partnership approach to negotiation and sales.
- IT proficiency including good working knowledge of Microsoft Office (with particular focus on manipulating data via Excel pivot) and Internet technologies.
- Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology.
- Understanding of hotel revenue management and pricing.
- Knowledge in dynamic pricing and channel manager connectivity.
- Experience in working with 3rd party suppliers.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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