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Job type:

Full-time

• Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, p ...
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• Job Details.
• Job title At Your Service Agent Position Type Full Time Job ID 25044135 Additional Info Career area Rooms & Guest Services Operations Location(s) Pattaya Marriott Resort and Spa Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

Experience:

2 years required

Skills:

Sales, Finance, Good Communication Skills

Job type:

Full-time

• นำเสนอผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร และแจ้งสิทธิประโยชน์ต่าง ๆ ให้กับลูกค้าผ่านทางโทรศัพท์.
• รับแจ้งปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• พร้อมปฏิบัติงานตามที่ได้รับมอบหมายจากผู้บังคับบัญชา ให้สำเร็จภายในเวลาที่กำหนด.
• การศึกษาตั้งแต่ระดับ ปวช. - ปริญญาตรี ทุกสาขาวิชา.
• สามารถใช้ Computer ได้ดี และมีทักษะการสื่อสารดี.
• มีประสบการณ์ด้านการขายไม่น้อยกว่า 2 ปี.
• หากมีประสบการณ์ขายบัตรเครดิตโดยตรง จะได้รับการพิจารณาเป็นพิเศษ.
• มีทัศนคติที่ดีต่องานขายและงานบริการ.
• กระตือรือร้นในการทำงาน สามารถทำงานเป็นทีมได้.
• ยินดีรับนักศึกษาจบใหม่.
• ทำงานวันจันทร์ - ศุกร์ เวลา 08.00 น. - 17.00 น. หยุดเสาร์ - อาทิตย์ และวันหยุดตามประกาศธนาคารแห่งประเทศไทย.
• ธนาคารกรุงเทพ สาขาพัฒนาการ ใกล้ MRT สายสีเหลือง สถานีหัวหมาก.
• สนใจติดต่อคุณวริยา เริ่มอรุณรอง โทร: 083-818-6900.

Experience:

1 year required

Skills:

Good Communication Skills

Job type:

Full-time

• ติดต่อลูกค้าและขยายฐานลูกค้าใหม่ผ่านช่องทางโทรศัพท์ เพื่อแนะนำและเสนอขายผลิตภัณฑ์ และการบริการทางการเงินสำหรับลูกค้าบุคคลของธนาคารให้เป็นไปตามเป้าหมายที่กำหนด.
• ประสานงานเพื่อจัดส่งเอกสารและข้อมูลต่างๆให้กับลูกค้า และส่วนงานที่เกี่ยวข้องรับเรื่องและแก้ไขปัญหาให้กับลูกค้าเบื้องต้น พร้อมประสานงานส่วนงานที่เกี่ยวข้องตอบข้อสงสัยและคำถามลูกค้าเกี่ยวกับผลิตภัณฑ์ทางการเงิน.
• วุฒิปริญญาตรีทุกสาขาวิชา.
• มีประสบการณ์ขายผลิตภัณฑ์การเงิน อาทิเช่น บัตรเครดิต, บัตรกดเงินสด, สินเชื่อส่วนบุคคล, สินเชื่อรถแลกเงิน ทางโทรศัพท์.
• มีทักษะการขาย การนำเสนอ และการสื่อสารที่ดี.
• มีทักษะการใช้คอมพิวเตอร์ได้ดี.
• สถานที่ปฏิบัติงาน: ttb สำนักงานวงศ์สว่าง (ใกล้ MRT สายสีม่วง สถานีวงศ์สว่าง).

Skills:

Sales, Good Communication Skills

Job type:

Full-time

• Minimum age of 20 years old.
• For candidates with no telemarketing sales experience: Bachelor's degree or higher.
• For candidates with at least 1 year of telemarketing sales experience: Vocational Certificate (Por Wor Sor),.
• High Vocational Certificate (Por Wor Chor), or Matthayom 6 (Grade 12).
• Good communication skills and pleasant phone voice.
• Passion for sales and service.
• Positive attitude, patient, diligent, and honest.
• Basic computer skills.
• Possession of a Non-Life Insurance Broker license will be considered an advantage.
• Workdays are Monday - Friday and every other Saturday, from 9:00 AM - 6:00 PM.
• Work Location: Two Pacific Place Building, 25th Floor, Sukhumvit Road, Khlong Toei Nuea Subdistrict, Watthana District, Bangkok.
• Easily accessible via BTS Skytrain, Nana Station (Exit 2).
• Application Period: From now onwards.
• One 1 - 1.5 inch photograph (taken within the last 6 months).
• Resume (if available).
• Three copies of your National ID card.
• Three copies of your House Registration.
• One copy of your Name Change Certificate (if applicable).
• One copy of your Military Service Certificate (Sor Dor 8 or Sor Dor 43).
• One copy of each of your educational transcripts/certificates..
• Contact: K.Kanchada mail: [email protected].
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.