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Skills:

Power BI, Tableau, ERP

Job type:

Full-time

• Develop and implement strategies to enhance the retail digital platform, ensuring seamless navigation and integration.
• Oversee planning, execution, and delivery of platform development and enhancement projects.
• Collaborate with IT and technology partners to ensure platform scalability and alignment with business goals.
• Analyze platform performance and user data to identify opportunities for improvement.
• Define and prioritize the platform roadmap in alignment with retail strategies and ROI targets.
• Retail Business Analytics & Insights.
• Lead analytics initiatives to transform retail data into strategic insights for decision-making.
• Design, build, and maintain advanced dashboards and reports using Power BI and Tableau to track key retail data (sales, attach rate, conversion, customer behavior, partner performance, etc.)..
• Interpret complex datasets to identify trends, business drivers, and improvement opportunities.
• Provide actionable recommendations to support sales growth, operational efficiency, and digital transformation.
• Collaborate with BI and Data teams to ensure data accuracy, consistency, and integration across systems (POS, ERP, and eCommerce).
• Present business insights and performance analysis to senior management with clear, concise storytelling.
• Market & Industry Trend Analysis.
• Monitor retail and digital market trends to identify new business opportunities and innovation areas.
• Benchmark retail performance and digital maturity against competitors and industry best practices.
• Support management in formulating data-driven strategies and long-term retail business direction.
• Project Management.
• Lead new retail digital or analytics projects from feasibility assessment through delivery.
• Create and manage project plans, milestones, and deliverables ensuring quality, cost, and timeline targets.
• Coordinate with internal stakeholders and external partners to achieve project goals.
• Participate in testing phases (SIT, UAT) and ensure project quality before go-live.
• Support post-implementation review and continuous improvement initiatives.
• Bachelor s or master s degree in business administration, IT, Data Analytics, or related field.
• 5-10 years experience in retail business analytics, digital platform management, or data-driven business roles.
• Strong hands-on experience with Power BI and Tableau for visualization, data storytelling, and executive reporting.
• Excellent business analytical skills able to interpret data and translate it into strategic recommendations and business impact.
• Proven ability to work cross-functionally with IT, Marketing, and Operations to align business and digital strategies.
• Knowledge of data structure and retail system integration (POS, ERP, eCommerce).
• Strong communication, presentation, and stakeholder management skills at executive level.
• Experience managing multiple projects and delivering insights that drive measurable results.

Skills:

Automation, Social media, English

Job type:

Full-time

• Develop and implement IMC plans and campaigns in alignment with key business priorities, brand and customer needs.
• Strategically plan consumer campaign according to current objectives, keen on both short and long-term execution.
• Understand and support the brand vision through careful execution of the design, messaging, voice and approach of all marketing efforts.
• Manage the execution elements of the optimal IMC mix including advertising, in-store media, videos, OOH media, influencer management and other digital platforms.
• Ensure consistency and integration across all platforms.
• Develop deliverables and report out on overall success of impact through marketing channels.
• Collaborate with tenant relations and promotion team to track to track revenue and campaign results where applicable.
• Work cross functionally to build awareness and sales engagement in marketing campaigns.
• Manage the work of external vendors when necessary.
• Proven writing and proofreading skills.
• Develop and self- leading high performance with less supervision.
• Bachelor's Degree in English, Journalism, Marketing or other related field of study.
• Minimum 5-7 years marketing communications program management experience.
• Strong marketing communication skills across digital, social and traditional media, direct marketing, content marketing, marketing automation, lead generation, event marketing, including management of multi-layer campaigns.
• Proven ability to build integrated marketing communications campaigns.
• Experience in different types of artwork formats i.e.
• Fast growing, and eager to work in Retail business.
• Experience in social media, website, leaflet, coupon, OOH, in-mall banner etc.
• Creative, entrepreneurial, flexible and highly motivated.
• Good in English is a must.

Job type:

Full-time

• Dashboard & Analytics Development (70%).
• Design, develop, and enhance Power BI dashboards and reports for store, DC, and supplier performance.
• Build and maintain data models, DAX measures, and ETL queries to support business requirements.
• Translate business needs into data-driven insights that support operational and strategic decisions.
• Ensure data accuracy, consistency, and compliance with established KPI definitions and governance standards.
• Conduct root cause analysis on key supply KPIs (e.g., Days of Cover, Forecast Accuracy, Shrink, OSA).
• Support automation initiatives by developing BI solutions that improve reporting efficiency and reduce manual work.
• Business Partnership & Governance (30%).
• Work closely with Central Replenishment, Commercial, and Data Engineering teams to align on reporting requirements and data sources.
• Contribute to data governance by documenting metrics, definitions, and business logic in collaboration with the BI Manager.
• Provide ad-hoc analysis and insights to support decision-making during business reviews and planning cycles.
• Support cross-functional projects such as forecast improvement, replenishment automation, and supply network optimization.
• Assist in mentoring analysts or interns on Power BI standards, performance tuning, and best practices.
• Bachelor s degree in Business Analytics, Supply Chain, Computer Science, or related field.
• 1-3 years of experience in business intelligence, data analytics, or reporting roles.
• Strong technical proficiency in Power BI, DAX, Power Query (M), and SQL.
• Experience with data modeling, ETL processes, and cloud data platforms (e.g., Azure) preferred.
• Familiarity with supply chain, replenishment, or retail analytics is a strong plus.
• Ability to communicate insights clearly and work collaboratively across technical and business teams.
• Strong problem-solving skills with attention to data accuracy and visualization quality.
• Success Factors.
• Delivers accurate and visually clear dashboards that support business decisions.
• Proactively identifies data or performance issues and drives resolution.
• Acts as a bridge between business users and technical teams, ensuring alignment in data and insights.
• Demonstrates ownership, initiative, and continuous improvement mindset in BI solution development..

Skills:

Finance, Accounting, Negotiation

Job type:

Full-time

• Open Purchase order to supply chain for Wholesales orders.
• Ordering tracking by delivery date to store and monitor actual sales.
• Perform outbound calls, carry out a variety of sales and profit to new and existing customers.
• Coordinate with cross functional i.e. Finance & Accounting, Store Operation and Supply Chain to Follow up sale process from begin until complete e2e process and ensure customer gets products.
• Maintain customer database and ensure it is up-to-date.
• Gather market trend information for my manager to share with buyers.
• Responding to customer queries on orders, ranges, and products, working with relevant other teams to resolve issues, as required.
• Supporting to resolve customer complaints, escalating to my manager where necessary.
• Stock management for wholesales.
• Other assignments deemed appropriate.
• Bachelor s degree in Business Administration, Supply chain, Economics, Finance or related field.
• 2 years commercial experience (sales & marketing) Understand key business functions and selling process.
• Understanding Retail and B2B business and Sales.
• Computer literacy e.g. MS Excel, PowerPoint with good numerical skills.
• Selling and Negotiation.
• Customer Handling.
• Able to use Market trend and Data Analysis.
• Communication and Stakeholder Management.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Business Development, Risk Management

Job type:

Full-time

• Convert insights into business recommendations and format proposition plans and cascade to store executions.
• Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right timing to gain sponsorship and ownership on the plan.
• Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy ...
• Spot risk, opportunity to reshape format strategy where possible.
• Follow Business Code of Conduct and always act with integrity and due diligence.
• Educational background in Business Administration, Engineering or related.
• At least 5 years of experience in Business Development, Business Consultant, Project Management, and PMO.
• Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen.
• Negotiating and influencing skill, Understanding of Thailand's macro/microeconomic, geographic, demographic and customer behavior.
• Customer understanding and empathy.
• Digital commerce and multi-channel awareness.
• Ability to make data-driven strategic decisions.
• Communication and influencing skills.
• Change management skills.
• Risk management skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

5 years required

Skills:

Microsoft Office, English, French

Job type:

Full-time

• Store Leadership & Operations.
• Support the Store Manager in overall store management including sales, customer service, operations, product, and team performance.
• Ensure daily operations are executed according to brand standards: stock management, security, grooming, CRM, after-sales service, and store maintenance.
• Lead by example on the sales floor to ensure smooth day-to-day operations and support team members as needed.
• Act as Store-In-Charge when the Store Manager is absent.
• Sales Performance & Customer Service.
• Drive individual and team sales performance to achieve or exceed targets.
• Coach and motivate the sales team to deliver an exceptional, personalized customer experience.
• Lead and implement initiatives to grow and retain a strong client base, including developing VIP clients and acquiring new customers.
• Support and encourage clienteling initiatives and CRM activities across the team.
• Stay informed of market trends and provide relevant insights and buying feedback to the Store Manager.
• Monitor product sell-through to optimize inventory performance and seasonal sell-out.
• People Development & Team Management.
• Supervise, coach, and mentor sales staff through regular performance feedback, goal setting, and on-the-job development.
• Conduct regular floor observations, coaching sessions, and morning briefings.
• Foster a strong team spirit based on trust, mutual respect, discipline, and brand values.
• Ensure the team receives regular training in customer service, product knowledge, and selling techniques.
• Assist in organizing team activities and maintaining team morale.
• Handle basic disciplinary issues and escalate to the Store Manager or HR when necessary.
• Minimum 3-5 years of relevant management experience in luxury retail, fashion, or similar customer-facing industry.
• Fluent in English. French is a plus.
• Passionate about fashion, craftsmanship, and luxury service.
• Strong leadership, interpersonal, and communication skills.
• High level of professionalism, integrity, and discretion.
• Proficient in Microsoft Office and CRM systems.
• Flexibility to work retail hours, including weekends and public holidays.

Skills:

Compliance, Social media

Job type:

Full-time

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.

Job type:

Full-time

• Supervise all the clienteling activities of the store staff, defining a specific development plan for each Client Advisor.
• Perform weekly and monthly customer and KPIs analysis to monitor the store CRM performance.
• Assist the Store Manager in designing the CRM action plan, taking into account the business needs and the event calendar.
• Review and analyze Client Advisor performance on Clienteling and Retail KPIs, providing the Store Manager with individual development plan.
• Design and implement action plans focusing on data collection, local clients retention and brand loyalty.
• Contribute from a CRM and Clienteling perspective with other departments to the development and implementation of in-store new product launches, new events, client experiences, etc.
• Ensure that the store staff is well trained in the use of all the Clienteling tools.
• Oversee and manage local training materials and training sessions on specific CRM topics including clienteling strategy, CRM best practices (eg. data capture and customer contactability) and commercial initiatives.
• Support the Sales Staff in the proper management of the VIC Clients, working in the growth of the number and potential of this cluster.
• Collaborate with PR Department in the management of celebrities and influences.
• Collaborate with the Local Retail team to improve the store performance.
• Ensures a good knowledge of the market and consumer trends to improve the fashion sense of the store staff.
• Ensure the growth of the store s customer community, including through participation in events outside the shop.
• KNOWLEDGE AND SKILLS Clienteling Mindset Problem solving, curiosity and interest in luxury/fashion, art and design. Self-motivated. Positive and collaborative approach. Able to work independently as required, but able to function as part of a larger team structure. Good communication and interpersonal skills. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.