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Job type:

Full-time

• Handle replenishment and rebalance products to achieve sell-through target.
• Analyze the sales performance and sell-through, supervise the local markets to ensure the right management of the stock and the proper replenishment, well timed to seize the business opportunities.
• Work closely with the Regional Retail Merchandising Department to ensure product availability.
• Visit frequently stores in the Region to provide assistance and feedback and increase performance.
• Analyze the distinctive trait of the market in terms of trends, positioning of competitors and characteristics of the clientele and continuous transfer significant information to the Headquarters.
• Facilitate seasonal Product Training to all the shops.
• Develop sales strength of Store Managers and Staffs.
• Participate in periodical Store Managers Meeting to increase the effectiveness in terms of communication.
• Work closely with Visual Merchandising Team to ensure the right Prada image in the shops.
• Any other ad hoc duties as assigned from time to time.
• KNOWLEDGE AND SKILLS Product and fashion industry knowledge Quantitative Analytical skills Persuation and influencing Proactivity and continuous improvement Result driven Presentation/Communication Skills Fluent Thai/English Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Experience:

3 years required

Skills:

Fashion Design, Product Design, Creativity, English

Job type:

Full-time

• Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
• barcode generation..
• Prepare Product Brief presentations and ensure clear alignment with design, production,
• marketing, and sales teams..
• Coordinate with factories and seamstresses on production progress, including preparing job
• orders/contracts and managing material orders..
• Monitor internal and external production schedules, ensuring timelines and product quality are
• met..
• Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
• support quality assurance activities as needed..
• Provide product information to marketing teams for campaigns, photo shoots, and launch
• preparation..
• Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
• insights to support planning..
• Prepare product forecasts and re-order requests based on market data, demand trends, and
• inventory needs..
• Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
• overstock situations..
• Conduct basic sales and product performance analysis to support ongoing merchandising
• decisions..
• Perform competitor product reviews to support pricing, feature improvements, and market
• positioning..
• Support sales teams with product information when issue resolution is required..
• Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
• requests, bill compilation, and purchasing plans..
• Coordinate approval workflows and follow up with accounting to ensure timely processing of
• purchasing and payment activities..
• 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
• related roles..
• Strong understanding of product development processes, materials, costing, and supplier
• coordination..
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
• Excellent communication and coordination skills; able to work effectively with cross-functional
• teams..
• Ability to communicate in English (both written and verbal) for coordination with suppliers and
• internal teams..
• Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
• Ability to work in a fast-paced environment and adapt to shifting priorities..
• Experience working with factories/ brands or garment/apparel manufacturing..
• Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..

Job type:

Full-time

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• This position is full time and operates on an on-site working pattern.
• What s On Offer
• We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Competitive annual leave entitlements, medical and insurances coverage.
• Generous product discount allowance and bi-annual complimentary product allocation.
• Bonus opportunity based on personal, and business, performance.
• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities.
• Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation.

Experience:

5 years required

Skills:

Business Development, Market Research, Research, English

Job type:

Full-time

• Achieve revenue, profitability, delivery speed, productivity, and retailer satisfaction targets.
• Lead commercial engagements to expand retailer relationships across a broader portfolio of products.
• Conduct retailers need assessments, competitive analysis, and solution development.
• Collaborate with Product Leaders to develop pricing proposals and commercial strategies.
• Drive panel expansion by engaging key industry stakeholders and promoting NIQ s data partnership model.
• Client Management.
• Build and maintain strong relationships with retailers, particularly at the executive level.
• Effectively communicate new product offerings and their benefits to retailers.
• Develop and execute strategic account plans with clear success metrics.
• Coordinate with internal teams (Customer Success, Product Experts, Operations) locally and globally.
• Liaise with the global Retailer Vertical team to align on strategy and execution.
• What We re Looking For.
• Are you a high-energy, curious self-starter with a passion for growth and client engagement? If you thrive in a dynamic, collaborative environment and are eager to accelerate your career, this role is for you.
• Qualifications Bachelor s degree required; Master s degree preferred.
• Minimum 5 years of experience in sales or business development within the FMCG or TD retail sectors.
• Proven expertise in market research, retail tracking, or advanced information services.
• Ability to craft compelling proposals and drive new business opportunities.
• Strong client management and negotiation skills.
• Strong interpersonal skills with the ability to build and maintain networks.
• Results-oriented with a focus on both short- and long-term goals.
• Excellent communication skills; fluent in English & Thai (written and verbal).
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

Business Development, Market Research, Research, English

Job type:

Full-time

• Achieve revenue, profitability, delivery speed, productivity, and retailer satisfaction targets.
• Lead commercial engagements to expand retailer relationships across a broader portfolio of products.
• Conduct retailers need assessments, competitive analysis, and solution development.
• Collaborate with Product Leaders to develop pricing proposals and commercial strategies.
• Drive panel expansion by engaging key industry stakeholders and promoting NIQ s data partnership model.
• Client Management.
• Build and maintain strong relationships with retailers, particularly at the executive level.
• Effectively communicate new product offerings and their benefits to retailers.
• Develop and execute strategic account plans with clear success metrics.
• Coordinate with internal teams (Customer Success, Product Experts, Operations) locally and globally.
• Liaise with the global Retailer Vertical team to align on strategy and execution.
• What We re Looking For.
• Are you a high-energy, curious self-starter with a passion for growth and client engagement? If you thrive in a dynamic, collaborative environment and are eager to accelerate your career, this role is for you.
• Bachelor s degree required; Master s degree preferred.
• Minimum 5 years of experience in sales or business development within the FMCG or TD retail sectors.
• Proven expertise in market research, retail tracking, or advanced information services.
• Ability to craft compelling proposals and drive new business opportunities.
• Strong client management and negotiation skills.
• Strong interpersonal skills with the ability to build and maintain networks.
• Results-oriented with a focus on both short- and long-term goals.
• Excellent communication skills; fluent in English & Thai (written and verbal).
• Additional Information.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

Business Development, Market Research, Research, English

Job type:

Full-time

• Achieve revenue, profitability, delivery speed, productivity, and retailer satisfaction targets.
• Lead commercial engagements to expand retailer relationships across a broader portfolio of products.
• Conduct retailers need assessments, competitive analysis, and solution development.
• Collaborate with Product Leaders to develop pricing proposals and commercial strategies.
• Drive panel expansion by engaging key industry stakeholders and promoting NIQ s data partnership model.
• Client Management.
• Build and maintain strong relationships with retailers, particularly at the executive level.
• Effectively communicate new product offerings and their benefits to retailers.
• Develop and execute strategic account plans with clear success metrics.
• Coordinate with internal teams (Customer Success, Product Experts, Operations) locally and globally.
• Liaise with the global Retailer Vertical team to align on strategy and execution.
• What We re Looking For.
• Are you a high-energy, curious self-starter with a passion for growth and client engagement? If you thrive in a dynamic, collaborative environment and are eager to accelerate your career, this role is for you.
• Bachelor s degree required; Master s degree preferred.
• Minimum 5 years of experience in sales or business development within the FMCG or TD retail sectors.
• Proven expertise in market research, retail tracking, or advanced information services.
• Ability to craft compelling proposals and drive new business opportunities.
• Strong client management and negotiation skills.
• Strong interpersonal skills with the ability to build and maintain networks.
• Results-oriented with a focus on both short- and long-term goals.
• Excellent communication skills; fluent in English (written and verbal).
• Additional Information.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

Finance, Budgeting, Compliance, English

Job type:

Full-time

• In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities.
• Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience.
• Identify and analyze amount of time client advisors allocated to responsibilities ot ...
• Proactively drive the company s efforts ensuring streamlined effective communications and processes throughout.
• Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required.
• Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance.
• Work together with Sales to develop sales and implement improvements plans.
• Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process.
• Retail Training.
• Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals productivity as well as brand loyalty, and market share growth.
• Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company s growth plans through training and development.
• Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty.
• Identify training and development needs within the organization and devising training strategies that aligned with business objectives.
• Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps.
• Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future.
• Ensure in-store coaching of sales team and store leadership team takes place regularly.
• Track the trainings efficiency and implement evaluation system for the trainers.
• Provide evaluations for post-training endeavors to demonstrate ROI.
• Evaluate and recommend internal or external learning resources to support the development plans.
• Operational Excellence.
• Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization.
• Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams.
• Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks.
• Analyze and follow controllable costs to meet budget.
• Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance.
• Organize periodical Store Performance Committee to report on progress and discuss action plans.
• Lead individual store inventory accuracy and integrity plans through analysis.
• Compliance on Company policy and procedure.
• Drive market audit compliance with Internal and Sales Audit teams.
• Lead Retail Projects.
• Constantly fine tune our Retail Presence (Grooming) to engage properly with clients.
• Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs.
• Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues).
• Rethink business practices and provide feedback on current policies & procedures.
• 15+ of Retail operations, Retail excellence, Training experience in luxury retail.
• 5+ years of retail leadership experience.
• BA or BS degree or greater.
• Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company.
• In-depth knowledge for the luxury market, as well as highest standards of client experience.
• Strong consultative, coaching, communication and influence skills.
• Expertise in training and facilitation skills.
• Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills.
• Ability to collaborate productively and ability to lead and influence in a team environment.
• Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges.
• Strong English verbal and written communication skills.
• Business acumen, numerical agility and forward-thinking.
• Experience in both country operational role or regional/ global roles are preferred.

Experience:

5 years required

Skills:

Business Development, Market Research, Research, English

Job type:

Full-time

• Achieve revenue, profitability, delivery speed, productivity, and retailer satisfaction targets.
• Lead commercial engagements to expand retailer relationships across a broader portfolio of products.
• Conduct retailers need assessments, competitive analysis, and solution development.
• Collaborate with Product Leaders to develop pricing proposals and commercial strategies.
• Drive panel expansion by engaging key industry stakeholders and promoting NIQ s data partnership model.
• Client Management.
• Build and maintain strong relationships with retailers, particularly at the executive level.
• Effectively communicate new product offerings and their benefits to retailers.
• Develop and execute strategic account plans with clear success metrics.
• Coordinate with internal teams (Customer Success, Product Experts, Operations) locally and globally.
• Liaise with the global Retailer Vertical team to align on strategy and execution.
• What We re Looking For.
• Are you a high-energy, curious self-starter with a passion for growth and client engagement? If you thrive in a dynamic, collaborative environment and are eager to accelerate your career, this role is for you.
• Qualifications Bachelor s degree required; Master s degree preferred.
• Minimum 5 years of experience in sales or business development within the FMCG or TD retail sectors.
• Proven expertise in market research, retail tracking, or advanced information services.
• Ability to craft compelling proposals and drive new business opportunities.
• Strong client management and negotiation skills.
• Strong interpersonal skills with the ability to build and maintain networks.
• Results-oriented with a focus on both short- and long-term goals.
• Excellent communication skills; fluent in English (written and verbal).
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

SAP, Excel, English

Job type:

Full-time

• Act as the key contact point between merchandisers, stores, and the warehouse for all operational matters related to inventory, stock movement, and product availability.
• Manage day to day operational coordination to ensure smooth communication and timely issue resolution across all stakeholders.
• Help our Métiers to align demand and production plans: forecast demand with and without production capacity constraints, responsible for all stock allocations.
• For selected Métiers, define the right sales planning and the right amount of stock per store according to supply constraints.
• Provide relevant sales and stock performance analysis across assigned Métiers.
• Monitor stock aging and propose adequate actions.
• Oversee operational activities tied to commercial and retail initiatives such as monthly transfer between stores, new product launches, in store animations, store openings, and other business driving events.
• Collaborate with product trainers to conduct product knowledge training to retail staff and with VM to animate sales and stocks.
• Optimize stockturn by highlighting slow sellers and recommending actions to be taken.
• Manage phased-out stock with stores.
• Facilitate products supply in coordination with the customer service department.
• Calculate and follow monthly stock positions to guarantee the right level of inventory, avoiding lost sales or overstock situations.
• Follow-up quality of deliveries from Paris.
• Define twice a year the selection of Permanent Stock items (PSI) with store managers and define min-max level for the automatic replenishment.
• Define min/max quantities of products to be replenished daily from the local distribution center to the stores.
• Monitor the process of daily replenishment of products from the local distribution center to the 4 stores in Thailand.
• Education level: University graduate, degree in business or above.
• 3 to 5 years of experience.
• Retail experience.
• SAP Knowledge is essential.
• Must be a good team player, detail minded, service oriented and self-motivated.
• Strong analytical, interpersonal and communication skills.
• Good capacity of analysis and ability to synthetize.
• Reactive and organized.
• Computer skills: Office, advanced level in Excel.
• Fluent in English.
• Travelling is minimal.

Job type:

Full-time

• จัดเรียงสินค้าตามข้อกำหนดของแต่ละผลิตภัณฑ์.
• จัดเรียงสินค้าให้ให้ทันต่อการเปลี่ยนแปลงในแต่ละช่วงการส่งเสริมการขายของแต่ละผลิตภัณฑ์.
• ประสานงานกับฝ่ายขาย เพื่อให้แน่ใจว่าได้รับข้อมูลการจัดเรียงที่ถูกต้องตามแต่ละผลิตภํณฑ์หรือการส่งเสริมการขาย.
• ดูแลควบคุมปริมาณสินค้าไม่ให้มากเกินหรือสินค้าไม่พอเพียงพอต่อการขาย.
• ดูแลรักษาความสะอาดของชั้นวางสินค้าให้เรียบร้อย.
• Requisition Number: 216157 Job Function: Field Marketing

Experience:

3 years required

Job type:

Full-time

• Support the set up and maintenance of window displays and interiors, adjusting them to the type and merchandising of single stores.
• Set up and maintain in-store merchandising of the category, implementing the received guidelines and design inputs, based on sales trends, market peculiarities, customer target and reference competitors.
• Solve specific store visual merchandising challenges that require adaptations including store size and merchandising/inventory level.
• Co-ordinate with the Retail Merchandising Department to understand the merchandising guidelines and implement the visual strategy based on business needs.
• Cooperate with the Retail Merchandising Department for the implementation of appropriate outfits for the market, the customers and the season based on products in stock.
• Visit stores on a regular basis to ensure that Visual Merchandising standards are maintained in all of them.
• Provide appropriate indications to the In-Store Visual referring person.
• Cooperate with the Communication Department to the implementation of In-Store Events and Press Presentations, when required.
• Provide training to shop staff to ensure that the display is maintained up to corporate standards.
• KNOWLEDGE AND SKILLS Creative Mindset More than 3 years of experience in VM for international fashion companies and/or in creative fields. International and/or regional experience would be an advantage. Proficiency in Photoshop and Illustrator and Adobe software. Good interpersonal skills Self-motivated. Able to work independently as required, but able to function as part of a larger team structure. Willingness to travel Good command of English language Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Job type:

Full-time

• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Territory Lead.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Preferred Qualifications
• Proven track record in the delivery of aggressive growth targets against closely measured goals
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
• Aggressive focus on goals and continuous improvement
• Customer service experience
• Advanced communication skills and excellent presentation skills
• Strong technical aptitude
• Mature approach, decision-making and follow through
• Hardware and service sales background in a retail environment
• Involvement in carrying out in-store merchandising plans
• Apple product and channel experience
• Understanding of operations and logistics
• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday - Saturday
• Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.