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Experience:

5 years required

Skills:

Product Owner, Architecture

Job type:

Full-time

• Strategy & Standardization.
• Own and define Group Solution Blueprints and Reference Architectures for assigned solution domains.
• Define standard processes, data models, integration patterns, and technology stacks in collaboration with Enterprise Architecture.
• Select and establish Group-level standard solutions and platforms.
• Business & Demand Alignment.
• Work closely with BU, DTBP, Finance, and HQ to translate business demands into a Group-level solution roadmap.
• Prioritize demands based on business impact, reuse potential, and cost efficiency.
• Act as the single point of accountability between Business, D&T, and vendors.
• Delivery & Governance.
• Govern solution design and development across the full lifecycle: Concept, Design, Build, and Deploy.
• Define and enforce governance frameworks, design reviews, architecture reviews, and quality gates.
• Manage vendors to ensure compliance with Group standards and architectural principles.
• Agility & Continuous Improvement.
• Promote Agile and product-oriented mindsets across solution development.
• Collect feedback from real usage and continuously improve solutions.
• Capability Building.
• Develop and mentor the next generation of Solution Owners and Product Owners.
• Share best practices, playbooks, and design patterns with Group and local teams.
• Develop process of product life cycle (Product Vision & Value>Product Discovery & Validation >Decision Ownership >Stakeholder Alignment Delivery Acceptance >Product Termination).
• Education & Experience.
• Bachelor's or Master's degree in IT, Computer Engineering, Business IT, or related fields.
• Minimum 10-15 years of experience in solution design, system implementation, or digital transformation.
• Proven experience as a Solution Owner, Product Owner, or Enterprise Solution Lead.
• Technical & Business Skills.
• Strong understanding of Enterprise Architecture, integration, data platforms, cloud technologies, and security.
• Experience designing solutions that support multiple BUs and multiple countries.
• Solid understanding of business processes such as Finance, Supply Chain, Manufacturing, or Sales.
• Leadership & Mindset.
• Strong critical thinking and business-oriented mindset.
• Growth mindset and Agile mindset.
• System thinking with a strong focus on business outcomes.
• Ability to communicate effectively with C-level executives.
• High sense of ownership with strong decision-making capability on trade-offs.

Experience:

5 years required

Job type:

Full-time

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับโปรแกรมระบบต่างๆ ที่ใช้งานจริงใน Business Unit ที่ได้รับมอบหมาย.
• นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
• ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น ...
• สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
• Educations Background(การศึกษา).
• ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
• Professional Experiences(ประสบการณ์การทำงาน).
• มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบ หรือระบบบัญชีอย่างน้อย 6 ปี.
• มีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
• มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
• ทักษะด้านมนุษยสัมพันธ์ที่จำเป็นต่อการปฏิบัติงาน.
• มีมนุษย์สัมพันธ์ที่ดี มีทัศนคติที่ดีในการให้บริการกับผู้ใช้.
• สามารถควบคุมอารมณ์ได้ดี และมีทักษะในการตอบสนองต่อการบ่น, การแจ้งปัญหา และบางครั้งพฤติกรรมทางลบ หรือพฤติกรรมรุนแรงของผู้ใช้บริการ.
• สามารถส่งเสริมภาพลักษณ์ และคุณค่าของงานบริการสารสนเทศ.
• มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพทั้งกับหน่วยงานภายใน และภายนอกองค์กร.
• มีทักษะในการทำงานเป็นทีม.
• สามารถสื่อสารให้ผู้ใช้เข้าถึงแนวโน้ม, ประเด็นปัญหา, ความล่าช้า หรือ เรื่องใหม่ที่เกิดขึ้นในระบบงานที่ดูแล.
• สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
• เพิ่มเติมข้อมูลเกี่ยวกับสถานะของปัญหาที่ไม่สามารถแก้ไขได้ทันที.
• DESCISION MAKING RESPONSIBILITY(ความรับผิดชอบในการตัดสินใจ).
• ศึกษา, วิเคราะห์, ตรวจสอบหาจุดเสีย และตัดสินใจแก้ไขปัญหาเบื้องต้น ของระบบใน BU ที่รับผิดชอบได้ด้วยตนเอง.
• สามารถวิเคราะห์ และประเมินปัญหาที่ไม่สามารถแก้ไขได้ทันที ว่าควรจะส่งต่อให้เจ้าหน้าที่สนับสนุนโปรแกรมระบบ หรือ จะต้องประสานงานกับหน่วยงานอื่นเพื่อขอความช่วยเหลือในการแก้ไขปัญหา.
• สามารถวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใชเงานเบื้องต้นได้.
• การร่วมปรับปรุงประสิทธิภาพการทำงานโดยใช้โปรแกรมระบบจะช่วยลดค่าใช้จ่ายของบริษัทได้โดยทางอ้อม.
• JOB COMPLEXITY(ความซับซ้อนของงาน).
• มีความเข้าใจเบื้องต้นในระบบที่ติดตั้ง และความสัมพันธ์กับระบบที่เกี่ยวข้องกัน สามารถวิเคราะห์แยกแยะปัญหาเบื้องต้นเพื่อการประสานงานกับส่วนการในการแก้ไขปัญหาที่ซับซ้อนต่อไป.
• สามารถให้คำแนะนำให้กับผู้ใช้งานในการประยุกต์ใช้ฟังก์ชันของโปรแกรมระบบที่รับผิดชอบ เพื่อตอบสนองความต้องการทางธุรกิจ.
• สามารถบริหารความเปลี่ยนแปลง.
• WORK ENVIRONMENT(สภาพแวดล้อมของการทำงาน).
• ทำงานประจำที่สำนักงานใหญ่เป็นหลัก ให้การสนับสนุนผู้ใช้ในเขตที่รับผิดชอบโดยการ remotely control desktop ของผู้ใช้เป็นหลัก ในกรณีที่ไม่สามารถแก้ไขปัญหาได้จะต้องเดินทางไปแก้ไขปัญหาที่โรงงาน หรือ สถานที่ทำงานของผู้ใช้เป็นกรณีๆ ไป.
• ในกรณีที่มีการพัฒนาระบบฟังก์ชันงานใหม่ หรือมีโครงการติดตั้งโปรแกรมระบบ เจ้าหน้าที่บริการสารสนเทศ - BU อาจจะต้องเดินทางไปโรงงาน หรือ สถานที่ทำงานของผู้ใช้ เพื่อเก็บรายละเอียดความต้องการของผู้ใช้งาน อบรมผู้ใช้งาน ควบคุมดูแลการทดสอบระบบ และสนับสนุนการใช้งานระบบ.

Experience:

5 years required

Skills:

Internal Audit, Enthusiastic, Assurance

Job type:

Full-time

• Assisting team managers in planning and executing audit engagements, including identifying and analyzing IT system, IT operation processes, key risks and controls; interviewing auditees; determining audit scope; evaluating control design adequacy; and testing control performance effectiveness and making evaluations which effectively achieve audit objectives.
• Researching and developing audit programs / procedures to provide assurance the control, efficiency, and effectiveness of the use of technologies.
• Documenting audit working papers, preparing audit findings with root causes and appropriate recommendations as well as assisting team in drafting the audit reports.
• Collaborating audit activities by integrating with other internal audit subject matter teams (business process audit and digital banking & integrated audit teams, etc.) to ensure appropriate and efficient audit coverage of the operational and technology risks.
• Giving internal control advises related to IT general controls on IT processes and technologies initiatives as well as collaborating across the three lines of defense regarding business processes, technological risks, and controls.
• Keeping up to date with new digital services and technologies as well as their risks and technological concerns.
• Alignment on a shared vision with clear goals and purpose and use pairing and other practices for frequent review including continuously improve the team's process.
• Accountability to each other and team by reliably completing quality work and meeting commitments.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Architecture

Job type:

Full-time

• Lead Core Technology Architecture Working Group: Facilitate and coordinate the Core Technology Architecture working group to collaboratively develop and deploy the infrastructure blueprint, ensuring alignment with the Group's objectives and standards.
• Assess Current Technology Landscape: Evaluate existing systems and identify areas for Infrastructure architectural optimization and modernization.
• Design Infrastructure Blueprint: Create a secure, scalable, and modular technology architecture aligned with the Group's objectives.
• Define Architectural Standards and Governance: Establish architectural standards, guidelines, and governance frameworks for consistent implementation and maintenance.
• Develop Architectural Roadmap: Outline the adoption of new architectural technologies, systems integration, and migration strategies.
• Monitor and Evaluate Architectural Performance: Continuously monitor the performance of architectural systems and infrastructure, ensuring they meet the Group's needs and identifying areas for improvement.

Experience:

10 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• The Senior Manager, Group Learning & Development is a core member of DKSH's Group Learning & Development team, responsible for shaping how essential and behavioural capabilities are built and sustained across the organization. This role drives the design, delivery, and adoption of global learning programs that translate Group capability priorities into measurable business impact across markets worldwide.
• What You Will Deliver.
• Co-own and continuously evolve the PeopleDNA (soft and essential skills) global lear ...
• Lead the annual learning needs analysis cycle in partnership with market Human Resources (HR) and Learning & Development (L&D) colleagues, identifying Group-wide priorities and shaping the global learning roadmap.
• Translate Group learning priorities into a coherent Group-level training calendar, ensuring effective coverage, balanced delivery workloads, and operational feasibility across regions.
• Design and deliver Train-the-Trainer (TTT) programs as a primary mechanism to scale quality, consistency, and learner engagement across markets.
• Own and continuously enhance the Associate Trainers and Program Champions framework, including certification standards, governance processes, and overall impact measurement.
• Provide structured coaching, observation, and feedback to internal trainers and facilitators to uphold delivery standards and learning impact.
• Deliver PeopleDNA skills programs directly to employees as required.
• Partner with local L&D teams and HR Business Partners to support smooth rollout and localized implementation of Group training programs.
• Drive evidence and data-based improvements to content and delivery approaches, informed by facilitator feedback, learner insights, and post-delivery evaluation.
• Contribute to how learning data is captured, analyzed, and reported within the Learning Management System (LMS), in collaboration with L&D system owners.
• Source and manage partnerships with external content providers and vendors to strengthen the overall learning ecosystem.
• Exercise influence-based leadership by setting clear delivery standards, best practices, and ways of working for Group learning initiatives.
• Foster collaboration and knowledge sharing across the Group L&D community and market-based learning teams.
• Role-model a learner-centric, growth-oriented, and resourceful mindset, actively contributing to a strong learning culture across DKSH.
• What You Bring.
• Bachelor's degree or recognized certificates in Human Resources (HR), Learning & Development (L&D), Psychology, Education, Business, or a related field.
• Minimum eight to ten years of relevant experience within a complex, multi-market, or matrixed environment.
• Multinational company (MNC)-level expertise in Learning & Development, including learning needs diagnosis and L&D roadmap development.
• Proven capability in instructional design and the creation of training and workshop content across classroom and digital learning formats.
• Experienced in delivering in-person and virtual training within a multinational organization, with strong cultural awareness and the ability to navigate sensitivities across diverse regions and markets.
• Digitally savvy with working knowledge of Office 365, particularly Microsoft Excel, PowerPoint, Outlook, and Teams, as well as common learning and virtual facilitation tools such as Miro and Menti.com.
• Familiarity with Learning Management Systems (LMS); knowledge of SuccessFactors LMS is an advantage.
• Familiarity with e-learning authoring and production tools such as Elucidat, Articulate, and Coloyssan.
• Strong project management, training operations, data fluency, and analytical capabilities.
• Advanced proficiency in written and spoken English; proficiency in other Asian languages is an advantage.
• Strong stakeholder partnering skills with a learner- and business-centric mindset.
• Confident and engaging facilitator and presenter.
• Why Join DKSH.
• At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Talent Development.

Skills:

Human Resource Management, Project Management, Leadership Skill, Teamwork, English

Job type:

Full-time

• Provides a range of consultation to leaders and employee on the development and implementation of key strategies and training for creating a high performing organization.
• Creates and implements staff training and development programs that support the organization's succession planning objectives and foster a highly effective management and leadership structure.
• Develop and execute the annual Store Learning & Development strategy aligned with bu ...
• Build competency frameworks for frontline, supervisory, and store management roles.
• Identify capability gaps through business performance data, talent reviews, and stakeholder feedback.
• Develop learning roadmaps supporting operational excellence and future workforce capability.
• Bachelor or Masters Degree in Organization Development, Business Administration, Psychology or other relevant courses.
• Minimum 5-7 years professional level experience in Organization Development and/or or Human Resources Management in an intermediate to large size organization.
• Have experience or be familiar with Learning Management Framework, Learning Activities and Learning Delivery and System is preferable.
• Customer orientation, result orientation, teamwork mindset, positive with "can do" attitude.
• Proficient knowledge and skill of human resource management, particularly in training and people Development.
• Good command of English, Good project management, presentation and communication skill,.
• Analytical skills and systematic thinking.
• Good at planning and can perform multiple activities successfully; Creative, tough, and flexible enough to change.
• Demonstrated initiative to analyze and resolve problems quickly, efficiently and collaboratively.
• Demonstrated ability to communicate well with others. Proficient verbal, non-verbal, written, and presentation skills.
• Experience with group facilitation, Trainer, Training & Development design, and job design preferred.

Experience:

8 years required

Skills:

Full Stack

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Our Opportunity.
• As our Staff Full Stack Engineer, you will design and build AI-driven chat experiences that power Agoda's AI Assistant, trip planning and discovery, customer support flows, and proactive recommendations. You'll work closely with engineers, data scientists, and product managers to define, build, and scale the next generation of AI solutions that make travel planning more intuitive, personalized, and effortless for millions of customers worldwide.
• We're looking for a visionary Full Stack architect with a strong hands-on mentality integrating innovative AI capabilities and rapidly validating ideas through experimentation. You will create measurable impact on traveler experience and business outcomes, while upholding Agoda's standards for privacy, reliability, and the responsible use of AI.
• Why Agoda & Why Bangkok?.
• Global Engineering, Global Impact: Join a high-energy, multilingual and multicultural engineering team in Bangkok driving innovation across regions.
• Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine.
• English-First: Work and collaborate in English no Thai required!.
• World-class relocation and family support are offered.
• The Impact You'll Make.
• Lead full-stack architecture and system design for features used by millions of customers.
• Own complex end-to-end systems from React-based frontend to backend microservices and mentor high-performing teams.
• Design and evolve Backend-for-Frontend (BFF) layers that aggregate downstream services into optimized, UI-friendly contracts.
• Guide technical decisions across several squads, driving engineering excellence.
• Collaborate with Product and Design to deliver cohesive, user-centered solutions at scale.
• What We're Looking For.
• 8+ years of experience in software engineering (web, backend, or full stack).
• Hands-on proficiency with React and its ecosystem Next.js (SSR/SSG), TypeScript, state management (Redux, Zustand, or similar), component libraries, and build tooling (Webpack/Vite).
• Expertise in Java, Kotlin, or.NET; comfort designing microservices and REST/gRPC APIs.
• Experience building and owning Node.js/TypeScript BFF layers that sit between frontend and core services, including API aggregation, response shaping, and auth handling.
• Solid understanding of frontend performance fundamentals: Core Web Vitals, code splitting, lazy loading, and rendering strategies (CSR vs SSR vs ISR).
• Familiarity with testing approaches across the stack unit, integration, and E2E (Jest, Cypress, or Playwright).
• Proven experience leading end-to-end architecture on high-traffic platforms.
• Track record of technical mentorship, cross-team collaboration, and solving ambiguous problems.
• What We Offer.
• Visa sponsorship for you and your family.
• Flights, settling-in allowance, and temporary housing.
• Dedicated relocation and settling-in advisors.
• Relocation buddy program and community events.
• Partner & children support (school search, legal, etc.).
• International health insurance.
• Flexible home visit support.
• Hybrid working (Bangkok HQ).
• Professional growth and learning budget.
• Employee resource groups for every culture and background.
• https://careersatagoda.com/agodans-in-bangkok/.
• https://medium.com/agoda-engineering.
• This position is based in Bangkok, Thailand (Relocation Provided) *.
• bangalore.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Marketing Strategy

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Get to Know our.
• The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
• In this Role, you'll get.
• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• What you'll Need to.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science).
• Ability to communicate fluently in English.
• 4+ years' experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity.
• It's Great if you.
• Experience in digital marketing.
• Academic research experience.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Project Management, Problem Solving, Accounting, Teamwork, English

Job type:

Full-time

• Funding Societies.
• is the largest unified SME digital loans platform in Southeast Asia. It is licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. The FinTech company provides THB35 billion annually in business loans to small and medium-sized enterprises (SMEs). In Thailand, we operate under a debt-crowdfunding license granted by the Securities and Exchange Commission (SEC) and also provide direct lending services to SMEs. Our mission is to uplift societies in Southeast Asia b ...
• Backed by top-tier shareholders.
• such as Sumitomo Bank, BRI Bank (Ventures), 500 Tuktuk, SoftBank Vision Fund 2, SoftBank Ventures Asia, Sequoia Capital India, Alpha JWC Ventures, VNG Corporation, Rapyd Ventures, Endeavor, EDBI, SGInnovate, Qualgro, and Golden Gate Ventures, we are proud to be a leading force in Southeast Asia's FinTech space.
• Global SME Finance Awards by IFC., part of World Bank.
• 20----023.
• Monetary Authority of Singapore FinTech Award.
• (2016, 2021).
• KPMG FINTECH 100 Leading Global Fintech Innovators.
• (2018).
• Brands for Good.
• (2019, 2023).
• Here at Funding Societies | Modalku we live by our core values.
• GETFS.
• Strive to become our best, most authentic selves.
• Only by forging togetherness, we help each other succeed.
• Stay curious and reinvent ourselves, through innovation and experimentation.
• Create impact through bias for action and tangible results.
• Build win-win relationships for the long-term by having a customer obsession.
• As an.
• Associate Operations., you will be responsible for supporting the VP Operations & CX in setting up the end to end lending and crowdfunding operations and investor communications of FS Thailand and executing them. The ideal candidate has a great eye for detail, relishes the challenge of setting up processes from scratch, and improving them on a daily basis.
• Support the manager in developing of SOPs Operations function processes to ensure compliance of processes.
• Leverage technology to drive efficiency.
• Working closely with internal stakeholders (sales, credit, legal, finance etc.) to ensure timely and accurate processing of financing for customers.
• Execution of end to end operation related activities including but not limited to KYC, offer/contract generation, repayments, customer communication and reconciliation as an equal partner to the operations team.
• Support crowdfunding, investor communication and related operations activities.
• Support process improvement for SME / and investors automations.
• Support onboarding, conversion and engagement of customers, both SME and investors.
• Work with product team and data team to build product and solution based on the requirements of each initiative.
• Other ad-hoc projects/ assignments by VP Operations&CX and Country Head.
• Able to perform Operations management.
• Bachelor's degree in Accounting, Business management, Economic, Finance, Engineering, Science, or related fields.
• Structured in approach and has an eye for detail.
• Critical thinking and problem solving skills.
• Project management skills.
• Good English skills in communication both written and spoken.
• SME lending background.
• Fintech / Tech background.
• Operations management background.
• Financial services audit background.
• Management Consulting background.
• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!.
• Learning & Development: We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.
• Interested to know more about us? Learn about our Stories https://blog.fundingsocieties.com/.

Skills:

Digital Marketing, Data Analysis, Recruitment, Power BI, Tableau, YouTube, Python, Java, SQL, SAS, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Get to Know our.
• The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
• In this Role, you'll get.
• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
• What you'll Need to.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science).
• Ability to communicate fluently in English.
• 2+ years' experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL.
• Good numerical reasoning skills.
• Proficiency in Excel.
• Intellectual curiosity.
• It's Great if you.
• Experience in digital marketing.
• Academic research experience.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

12 years required

Skills:

Problem Solving, Budgeting, Assurance, English

Job type:

Full-time

• Be responsinble for driving implementation on HR strategies across Business Unit in conjunction with COE & people services functions.
• Acts as strategic consultant to specific business units, understanding their needs and aligning HR strategies with business goals.
• Manage people function in the BU focusing on all aspects of HR, communication and employee development programs.
• Work closely with BU leadership to identify HR & employees related solutions & translate needs to CoE to provide people management & development solutions that fit with business requirements.
• Provide BU context & realities to build HR programs/policies that are adaptable for BU.
• Work closly with BU head on the development, execution & evaluation of HR strategy for the BU.
• Work closely with & line manager to localize HR / people management programs & processes.
• Manage execution all people management & development programs with guidance from HRBP Lead & COE.
• Provide feedback/proposal to improve HR policies & processes.
• Provide consultative guidance & design support to HRBPs on best practices & co-develop programs to support business needs.
• Team with line managers for strategic workforce planning activities e.g. manpower budgeting.
• Act as a consultant/advisor to line Managers for workforce-related matters.
• Plan for and develop learning development required for the BU, with support/advise from CoE.
• Support HR CoE in defining requirements for compliance & assurance related policies and strategic projects.
• Act as ultimate escalation point for HR issues within the BU.
• Competencies.
• Adapt to Change - Advanced Level.
• Building Talent - Guide Level.
• Building Trust - Guide Level.
• Change Leadership - Guide Level.
• Collaboration - Guide Level.
• Creativity & Innovation - Guide Level.
• Customer Focus - Guide Level.
• Driving Results - Guide Level.
• Influence & Persuasion - Guide Level.
• Innovativeness - Advanced Level.
• Inspiring & Motivating Others - Guide Level.
• Integrity, Honesty & Reciprocity - Advanced Level.
• Knowing Business - Guide Level.
• Learning Orientation - Guide Level.
• Resilience - Guide Level.
• Simplification - Advanced Level.
• Speed & Quality - Advanced Level.
• Strategic Partnering - Guide Level.
• Strategic Planning - Guide Level.
• Strategic Visioning - Guide Level.
• Three Benefits to Sustainability - Advanced Level.
• Education Description.
• 8 - 12 years of work experience with a Bachelor's Degree; with an Advanced degree (e.g. Masters/MBA).
• Education (Max. 2 Major).
• Master Degrees in MBA.
• Experience.
• Over 10 years of successful business partnership at a divisional/executive level, with proven success in linking HR strategies to the business preference for experience.
• Experience in managing employee relations and organizational change.
• Ability to assess an organization, identify gaps, and develop solutions.
• Knowledge.
• Business acumen.
• HR expertise.
• Employee experience solutioning.
• Workforce planning.
• Career planning and development.
• Job evaluation & classification.
• Organizational behavior.
• Change management.
• Performance management.
• Labour law (Intermediate level).
• Skills Description.
• Consulting skills.
• Visionary and strategic thinking.
• Building trust.
• Collaboration and networking.
• Facilitating organizational change.
• Effective communication.
• HR technology literacy.
• Good command of English.
• Data analytics.
• Agility.
• OD Mindset.
• Skills (Attribute).
• Data Analytics.
• Decision-Making.
• Collaboration-Technical.
• Visionary and strategic thinking.
• Building Trust-Technical.
• Communication Skills.
• Complex Problem Solving.
• Agility.
• Consulting skills.
• Key Performance Indicator.
• Apply now.
• Start applying with LinkedIn.
• Apply Now.
• Start.
• Please wait.
• Information at a Glance.

Experience:

5 years required

Skills:

Project Management, Recruitment, Big Data

Job type:

Full-time

• Proactively lead the practice by setting strategy, driving the development of new business in the market and providing technical advice across disciplines.
• Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across a number of different business units and sectors.
• Work closely with C-suite clients to understand their issues, create strategies for change and win buy-in for the team's recommendations.
• Lead and direct diverse teams of Technology Consulting practice deciding on the target clients and services and ensuring quality delivery for Technology Consulting client projects.
• Make an important contribution to develop and lead high impact Technology Consulting project proposals, developing detailed project scope, deliverables, and work plans.
• Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders.
• Responsibility for management of engagement financials.
• Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time.
• Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations.
• Actively seek opportunities for innovation and value-addition, introducing innovative solutions and approaches to elevate project outcomes.
• Let us Talk About You.
• Proven record of high performance and substantial achievements in your past positions.
• At least 5 years work experience in a leading international consulting firm.
• Ability to identify and understand the clients' business issues and to scope and develop projects into commercially viable proposals.
• Creative problem solver; flexible, positive, and analytical.
• Strong project management, presentation, and documentation skills.
• Strong interpersonal and verbal communication skill to build sustain relationship with all people at all levels throughout the organization.
• Analytical skills - Analyze an organization's current technologies and needs to make recommendations and provide guidance.
• Problem-solving skills -Be exceptional problem-solvers, able to assess a client's current shortfalls and devise creative and technical solutions to address these issues.
• Team coordination - Work closely with clients' CIOs, CTOs, and IT departments to implement new technologies, so effective team collaboration is vital.
• Business strategy -A strong sense of business strategy and a high level of familiarity with their client's goals and objectives.
• Market expertise - Understand their clients' industries and be able to identify ways that technology can impact market share and create a competitive edge.
• Why work with us.
• We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.
• What we offer.
• We offer impactful and challenging work with mentorship and support from direct managers and subject matter experts. You will have autonomy to manage your career path with endless opportunities for professional growth. Our comprehensive benefit package covers medical insurance, life, accident and disability insurance, wellness allowance, vaccination allowance, providence fund, flexible working arrangement, and Professional certification. Bluebik provides opportunities to become the best version of yourself!.
• Equal opportunity.
• Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.
• Recruitment agencies.
• Bluebik does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Bluebik employees or other parts of the business. Bluebik will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.

Skills:

Big Data

Job type:

Full-time

• Deep understanding of HR best practices and employment laws in Thailand and globally.
• Proven ability to lead HR functions in a fast-paced, growth-oriented environment.
• Strong expertise in organizational design, change management, and culture development.
• Excellent interpersonal, communication, and influencing skills to engage with stakeholders at all levels.
• Experience with HR systems, data analytics, and tech-driven HR tools.
• Strategic thinker with a results-driven mindset.
• High level of integrity, professionalism, and confidentiality.
• Passionate about fostering an innovative and inclusive workplace culture.
• Why work with us.
• We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.
• What we offer.
• We offer impactful and challenging work with mentorship and support from direct managers and subject matter experts. You will have autonomy to manage your career path with endless opportunities for professional growth. Our comprehensive benefit package covers medical insurance, life, accident and disability insurance, wellness allowance, vaccination allowance, providence fund, flexible working arrangement, and Professional certification. Bluebik provides opportunities to become the best version of yourself!.
• Equal opportunity.
• Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.
• Bluebik Group PCL.

Skills:

Business Development, Microsoft Office, Problem Solving, Risk Management, Negotiation, Budgeting, HACCP, ERP, GMP, English

Job type:

Full-time

• Strategic Operations Leadership.
• Develop and execute operational strategies aligned with the company's vision, business objectives, and growth plans.
• Lead and oversee the operations of multiple restaurant brands and locations to ensure consistent execution and operational excellence.
• Establish, review, and continuously improve operational standards, policies, and Standard Operating Procedures (SOPs).
• Financial & Business Performance.
• Drive revenue growth, profitability, and overall business performance across all operating units.
• Monitor and analyze key financial indicators including Sales, EBITDA, P&L, Food Cost, Labor Cost, and Operating Expenses.
• Develop and implement action plans to improve operational efficiency and maximize profitability.
• Multi-Unit Operations Management.
• Oversee Regional Managers, Area Managers, Branch Managers, and Operations teams.
• Ensure consistent execution of operational standards across all restaurant locations.
• Support restaurant openings, business expansion, and operational readiness for new stores.
• Customer Experience & Service Excellence.
• Ensure exceptional customer experiences by maintaining high standards of food quality and service.
• Monitor customer satisfaction metrics and implement continuous improvement initiatives.
• Lead customer recovery strategies and service excellence programs.
• Operational Excellence & Process Improvement.
• Drive continuous improvement initiatives to enhance productivity, operational efficiency, and cost optimization.
• Utilize business intelligence, ERP, POS systems, and operational dashboards to support data-driven decision-making.
• Lead cross-functional projects that improve operational effectiveness.
• People Leadership & Talent Development.
• Build, coach, and develop high-performing operations leadership teams.
• Develop succession planning and leadership development programs.
• Foster a high-performance culture through coaching, engagement, and accountability.
• Compliance & Risk Management.
• Ensure full compliance with Food Safety, HACCP, GMP, Occupational Health & Safety, and all applicable regulations.
• Oversee internal operational audits and ensure corrective actions are effectively implemented.
• Manage operational risks and business continuity initiatives.
• Cross-Functional Collaboration.
• Collaborate closely with HR, Marketing, Supply Chain, Finance, QA, Central Kitchen, and Business Development to achieve company objectives.
• Support strategic initiatives, promotional campaigns, and organizational transformation projects.
• Bachelor's degree in Business Administration, Hospitality Management, Restaurant Management, or a related field.
• MBA or equivalent postgraduate qualification is an advantage.
• Minimum.
• 10 years.
• of progressive leadership experience in restaurant, hospitality, or retail operations.
• At least.
• 5 years.
• in a senior leadership role overseeing multi-unit operations.
• Proven experience managing large-scale restaurant operations with multiple brands and locations.
• Strong financial acumen with solid understanding of P&L management, budgeting, cost control, and profitability analysis.
• Demonstrated ability to lead organizational change and operational transformation.
• Strong leadership, strategic thinking, communication, negotiation, and decision-making skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in ERP, POS, Microsoft Office, and business intelligence tools.
• Excellent command of English is preferred.
• Sales Achievement.
• EBITDA.
• SSSG.
• QA Audit.
• Customer Satisfaction.
• Labor Cost Control.
• Employee Turnover.
• New Store Opening.
• Strategic Leadership.
• Business & Financial Acumen.
• Operational Excellence.
• Customer-Centric Mindset.
• People Development.
• Change Management.
• Data-Driven Decision Making.
• Stakeholder Management.
• Coaching & Mentoring.
• Problem Solving & Critical Thinking.
• Competitive Salary.
• Essential Well-being Fund.
• Consistency Reward: 500 Baht/Month.
• Performance Celebration: Twice-Yearly Bonuses.
• Annual Growth Adjustment.
• Provident Fund - Future-Ready Savings Plan.
• Yearly Health Boost Check-up.
• Total Health Coverage (OPD & IPD).
• Learning Expeditions & Global Exposure.
• Yearly Gatherings & Festive Events.
• Monthly Treats: Gift Voucher 1,500 Baht/Month & Exclusive Dining Discounts.
• Freedom to Dress - Express Yourself, Stay Professional.
• Quiet Room - Wellness Space.
• Tasty Treats & Snacks Hub.
• Balanced Workweek: 5 Days (9 AM-6 PM) with Flex-Time Freedom.
• Generous Leave & Public Holidays / WFH & WFA.
• Special Housing Loan Privileges.
• Emergency Assistance Loan.
• Technology Allowance for Work Enablement.
• Financial Support for Life Events.
• For more company information, please visit;.
• Company Website: https://www.maguro.co.th/.
• Page Facebook - Brand Maguro: https://www.facebook.com/magurogroup.
• Page Facebook - Brand Ssamthing Together: https://www.facebook.com/SSamthingTogether.
• Page Facebook - Brand Hitori Shabu: https://www.facebook.com/hitorishabu.
• Page Facebook - Brand Tonkatsu Aoki: https://www.facebook.com/TonkatsuAokiThailand/.
• Page Facebook - Brand CouCou: https://www.facebook.com/CouCouAllDay/.
• Page Facebook - Brand Bincho: https://www.facebook.com/bincho.washoku/.
• Page Facebook - Brand Kiwamiya: https://www.facebook.com/Kiwamiya.Thailand.
• Page Facebook - Brand Chopman: https://www.facebook.com/share/1A7nyXRnyP/?mibextid=wwXIfr.
• Page Facebook - Brand Kaiten Sushi Onodera Thailand: https://www.facebook.com/share/178nWLevzz/?mibextid=wwXIfr.
• Page Facebook - Brand Ippe Koppe Thailand: https://www.facebook.com/share/1CBrdAytBz/?mibextid=wwXIfr.

Experience:

12 years required

Skills:

Software Development, Project Management

Job type:

Full-time

• Predictive is a digital consulting firm specializing in Data Analytics & Customer Experience in Thailand. Predictive is a Google Marketing Platform Certified Sales Partner and Google Cloud Partner. We believe in delivering tangible results that represent a true return on investment. Our advanced reporting and analysis capabilities allow you to see exactly how much value we are adding and where.
• We are looking for an experienced.
• Project Management Director.
• to lead our Project Management Office (PMO) and oversee the successful delivery of software development, ERP implementation, digital transformation, and data management projects.
• This role is responsible for driving project excellence, optimizing business performance, managing project financials, and leading a high-performing Project Management team.
• Lead and manage the Project Management Office (PMO).
• Oversee multiple software, ERP, digital transformation, and data projects.
• Ensure projects are delivered on time, within scope, budget, and quality standards.
• Develop and improve project governance, methodologies, and best practices.
• Manage project portfolio performance and resource allocation.
• Monitor project profitability, budgets, forecasting, and financial performance.
• Support revenue growth through successful project delivery and client satisfaction.
• Build strong relationships with clients and executive stakeholders.
• Lead ERP implementation and business transformation initiatives.
• Coach, mentor, and develop Project Managers and project teams.
• Drive risk management, quality assurance, and continuous improvement.
• Bachelor's degree in Business, Project Management, Information Technology, or related field.
• Master's degree or MBA is a plus.
• 8-12+ years of Project or Program Management experience.
• At least 3 years managing Project Managers or PM teams.
• Experience delivering Software Development, ERP, Digital Transformation, or Data projects.
• Strong knowledge of Agile and Waterfall methodologies.
• Experience managing project budgets, forecasting, P&L, and financial performance.
• Excellent stakeholder management and client-facing communication skills.
• Experience with Jira and Google Workspace.
• Familiarity with NetSuite or other ERP/PSA platforms is an advantage.
• Good command of English.
• Leadership and people management.
• Strategic planning and decision making.
• Financial and commercial acumen.
• Risk management.
• Negotiation and conflict resolution.
• Strong presentation and communication skills.
• Why Join Predictive?.
• Work with leading Digital Analytics and Data Technology solutions.
• Hybrid working environment.
• Opportunity to collaborate with top-tier clients across industries.
• Supportive and collaborative team culture.
• Continuous learning and career growth opportunities.
• Flexible working hours, no clock-in and out.
• Work from home 3 days.
• Annual leave 12 days.
• Birthday Leave 1 day.
• Sick Leave 30 days.
• Life insurance OPD and IPD.
• Provident Fund by TISCO.
• Annual Bonus.
• Dental insurance 3,000 THB per year.
• Telephone allowance 1,000 THB per month.
• MacBook provided.
• Company outing.
• Training session with Global partners.
• Head Office, 10/35 The Trendy Office Building (1A floor), BTS Nana, Sukhumvit Soi 13, Klongtoey-Nua, Wattana, Bangkok 10110.
• Hybrid Working with Flexible Working Hours.
• Predictive Co., Ltd. | https://cookieplus.com/ and https://tagturbo.com/.
• 08-------615.
• [email protected].
• (If you are interested in other positions, please reach out to HR Team directly).
• Able to start immediately will be an advantage and Only shortlisted candidates will be contacted.

Experience:

2 years required

Skills:

Payroll

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.
• As a key member of our high-performing Global Payroll team based in Bangkok, you will play a vital role in shaping a world-class global payroll process that supports our employees across the globe. Reporting to the Payroll Manager, the Payroll Partner will oversee the timely and accurate processing of assigned international payroll transactions, ensuring strict compliance with local laws and regulations.
• Responsible for monthly payroll activities such as collating and validating inputs, outputs, and statutory payments for assigned countries.
• Coordinate with external payroll vendors to ensure timely and accurate payments and filing of taxes, social security funds, provident funds, and other third-party payments to government authorities.
• Manage payroll vendors by strictly adhering to the contract and SLA and ensuring compliance with local regulatory requirements.
• Manage inquiries relating to payroll matters from internal and external stakeholders, and provide advice as required.
• Participate and support ad-hoc projects relating to new process implementations or enhancements and perform user testing on systems.
• Lead and support payroll migration and integration initiatives, including vendor transitions, system upgrades, and process harmonization with minimal disruption.
• Collaborate with internal People teams and external partners to set up processes, procedures, and policies for new payroll systems or countries.
• Support external and internal audits.
• Own and drive process improvement initiatives for respective assigned countries.
• Holds a Bachelor's degree in any field.
• At least 2 years of People Operations or end-to-end Payroll experience in an international fast-paced organization.
• Experienced in managing APAC payroll.
• Proven experience in payroll migration and integration projects, with a strong ability to manage complex transitions and ensure operational continuity.
• Excellent communication skills, both written and verbal. Fluency in English is a must.
• Strong analytical, articulation, and problem-solving skills, with great attention to detail.
• Proven track record in process improvement and/or automation implementations.
• Proficient in all MS products: Word, Excel, PowerPoint, etc.
• Experience in Workday is preferred but not a must.
• A team player who can operate effectively in a fast-paced and multicultural environment.
• Resilience to work under tight deadlines and pressure.
• High level of discretion, confidentiality, and ethics.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Project Management, Problem Solving, Enthusiastic, Electronics, Automation, English

Job type:

Full-time

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Position: Production Training Manager.
• Location: Lumentum Thailand, Navanakorn - Pathum Thani.
• Department: Productions.
• Reports To: Senior Director, Operations.
• Position Summary.
• We are seeking an experienced and passionate Manufacturing Training Manager to lead the development, implementation, and continuous improvement of training and workforce capability programs across our manufacturing operations.
• This role is responsible for ensuring employees possess the technical, operational, quality, safety, and compliance competencies required to support business objectives, manufacturing excellence, and operational readiness. The Manufacturing Training Manager will partner closely with Operations, Engineering, Quality, EHS, HR, and Production leaders to build a high-performance learning culture while driving workforce development, compliance training, and skills enhancement initiatives.
• The ideal candidate will have strong experience in manufacturing training, learning and development, competency management, instructional design, and organizational capability building within a fast-paced manufacturing environment.
• Training Strategy & Workforce Capability Development.
• Develop and execute the manufacturing training strategy aligned with business goals and operational requirements.
• Establish and maintain training frameworks, competency matrices, certification programs, and employee development pathways.
• Partner with Operations leadership to identify workforce capability gaps and implement development plans.
• Lead workforce upskilling and reskilling initiatives to support business growth and operational transformation.
• Drive a culture of continuous learning and employee development throughout the organization.
• Training Program Management.
• Design, develop, implement, and evaluate manufacturing training programs for operators, technicians, supervisors, and leaders.
• Manage onboarding, orientation, technical skills, cross-training, and certification programs.
• Ensure training content remains current, effective, and aligned with operational requirements.
• Coordinate training schedules and resources to support production demands while minimizing operational disruption.
• Measure training effectiveness and implement continuous improvements based on feedback and business outcomes.
• Technical & Operational Training.
• Partner with Engineering, Quality, and Manufacturing teams to develop technical training programs and work instruction certifications.
• Support new product introduction (NPI), process changes, automation projects,and technology deployment through effective training programs.
• Ensure employees are qualified and certified to perform assigned tasks and manufacturing processes.
• Support knowledge transfer and best practice sharing across manufacturing functions.
• Compliance, Quality & Safety Training.
• Ensure compliance with company policies, regulatory requirements, customer expectations, and industry standards.
• Manage training programs related to EHS, Quality Systems, ISO standards, Responsible Business Alliance (RBA), and other compliance requirements.
• Maintain training records, certification status, and audit-ready documentation.
• Support internal and external audits and ensure timely closure of training-related findings.
• Promote a strong culture of safety, quality, ethics, and compliance.
• Learning Systems & Training Administration.
• Manage Learning Management Systems, training databases, competency tracking, and certification records.
• Develop dashboards and reports to monitor training effectiveness, compliance status, and workforce readiness.
• Ensure training documentation is accurate, standardized, and maintained according to company requirements.
• Utilize data analytics to identify trends and improvement opportunities.
• Leadership & Team Management.
• Lead, coach, and develop the manufacturing training team.
• Build strong partnerships with Operations, Engineering, Quality, HR, and site leadership teams.
• Support talent development, succession planning, and leadership development initiatives.
• Drive employee engagement through learning and development programs.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Continuous Improvement & Organizational Development.
• Drive continuous improvement initiatives related to workforce capability, training efficiency, and learning effectiveness.
• Implement best practices in adult learning, instructional design, and manufacturing training methodologies.
• Support Lean Manufacturing, Kaizen, and operational excellence initiatives through capability-building programs.
• Benchmark training programs against industry best practices and recommend improvements.
• Bachelor's degree in Engineering, Industrial Management, Organizational Development, or related field.
• Minimum 8-10 years of experience in training, learning & development, workforce capability, or manufacturing training environments.
• Minimum 3-5 years of leadership experience managing training teams or learning functions.
• Experience in electronics manufacturing, semiconductor, optical, automotive, or high-tech manufacturing environments is preferred.
• Strong understanding of manufacturing operations, technical training systems, competency management, and adult learning principles.
• Experience supporting ISO, RBA, EHS, and quality compliance training requirements.
• Experience with Learning Management Systems, training databases, and learning technologies.
• Strong project management, communication, facilitation, and stakeholder management skills.
• Good command of English communication.
• Preferred Competencies.
• Learning & Development Leadership.
• Manufacturing Training & Workforce Capability Development.
• Adult Learning & Instructional Design.
• Leadership & Team Development.
• Change Management.
• Stakeholder Management.
• Compliance & Audit Readiness.
• Continuous Improvement & Operational Excellence.
• Data Analytics & Training Effectiveness Measurement.
• Strategic Thinking & Problem Solving.
• Working Conditions.
• Work in both office and manufacturing production environments.
• Regular interaction with production employees, supervisors, engineering teams, and site leadership.
• May require flexibility to support multiple shifts and training activities based on operational needs.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

Experience:

2 years required

Skills:

Problem Solving, Data Analysis, Recruitment, Automation, Tableau, YouTube, Python, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED).
• Location: Bangkok, Thailand (*Not open for remote work).
• The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda's supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
• As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
• In this Role, you'll get to.
• Translate internal briefs into analytical projects (to include refining the initial brief and asking the 'right questions', working through potential hypotheses and storyboarding the output).
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations.
• What you'll Need to Succeed.
• At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI.
• Advanced working knowledge and hands-on experience in SQL.
• Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably).
• Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R).
• Bachelor's degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.).
• Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
• Experience in conducting A/B testing experimentation.
• Strong experience in finding data insights and provide business recommendation to the business.
• A hacker's mindset - the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.
• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.
• sanfrancisco.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

12 years required

Skills:

Project Management, Recruitment

Job type:

Full-time

• Samut Prakan, Samut Prakan, Thailand.
• R0137075.
• HITACHI ENERGY (THAILAND) LIMITED.
• Human Resources.
• Full time.
• No.
• The HR Business Partner acts as a strategic partner to Service Business in Thailand, Singapore, Malaysia and Indonesia supporting all HR business partnering activities in the local service units. In addition, the role leads and drives HR initiatives, transformation projects, and workforce programs across Service Business Units covering four Local Service Units (LSUs), contributing to the achievement of business objectives within a matrix organization. The role holder will work closely with LSU management team, local country HRs and HR Centers of Expertise (CoEs) to deliver people strategies, organizational effectiveness, talent management, employee engagement, and change management initiatives while ensuring compliance with local labor laws and company policies.
• HR Business Partnering.
• Serve as the primary HR partner for business leaders and managers in 4 local service units (LSUs) - Thailand, Singapore, Malaysia and Indonesia.
• Support the full spectrum of HRBP activities, including workforce planning, talent management, succession planning, performance management, employee relations, organizational design, and change management.
• Partner with leaders to align people strategies with business priorities and growth objectives.
• Provide coaching and guidance to managers on leadership effectiveness, employee development, and people matters.
• Drive employee engagement initiatives and foster an inclusive, high-performance culture.
• Support annual HR processes, including performance reviews, talent reviews, compensation cycles, and succession planning.
• Analyze workforce trends and HR metrics to provide insights and recommendations to business leaders.
• Ensure compliance with local labor legislation and company policies, by partnering with country HRs.
• Lead and coordinate HR projects and initiatives across Service Business Units covering four Local Service Units in alignment with Xmatrix.
• Partner with LSU leadership teams to identify organizational needs and implement solutions.
• Drive cross-functional and matrix HR initiatives related to workforce planning, talent development, capability building, diversity and inclusion, engagement, and organizational effectiveness.
• Manage project timelines, stakeholder alignment, risk mitigation, and communication plans.
• Facilitate best-practice sharing and HR process standardization across Service LSUs.
• Support business transformation, restructuring, and change management initiatives as required.
• Collaborate with global, regional, and local HR teams to ensure successful implementation of strategic HR programs.
• Talent & Leadership Development.
• Facilitate talent review and succession planning discussions.
• Identify critical talent gaps and develop action plans with leaders.
• Support leadership development and talent acceleration initiatives.
• Champion learning and capability-building programs to strengthen organizational effectiveness at all LSU level.
• Employee Engagement & Compliance.
• Manage employee relations matters with appropriate guidance from HR leadership and legal teams.
• Ensure adherence to local employment laws and corporate governance requirements in alignment with country HRs.
• Support investigations, disciplinary processes, and conflict resolution when necessary.
• Continuous employee engagement initiatives at all LSU levels.
• Partnering with L&D teams and arranging for training programs.
• HR Operations & Collaboration.
• Work closely with HR Operations, Talent Acquisition, Compensation & Benefits, Learning & Development, and Global Mobility teams to deliver integrated HR solutions.
• Ensure high-quality execution of HR processes and employee experience initiatives.
• Contribute to continuous improvement of HR practices and organizational effectiveness.
• Education.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Master's degree or HR certification is an advantage.
• Experience.
• 10 - 12 years of progressive HR experience, including HR Business Partnering responsibilities.
• Proven experience partnering with senior business leaders in a matrix organization.
• Experience managing regional, multi - country cross-functional HR projects.
• Experience supporting service, engineering, industrial, or technology-based businesses is preferred.
• Competencies.
• Strong business acumen and strategic thinking.
• Excellent stakeholder management and influencing skills.
• Project management and change management capability.
• Strong communication and presentation skills.
• Data-driven decision-making and analytical skills.
• Ability to manage multiple priorities across diverse stakeholder groups.
• Collaborative mindset with the ability to operate effectively in a global matrix environment.
• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
• 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
• Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
• Growth possibility: Learning and development platform, career movement opportunity within organization.
• Possibility to gain experience in international environment.
• Please be advised that the benefits provided may differ depending on the employee's country of hire.
• Accessibility and reasonable accommodation.
• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a.
• general inquiry form.
• on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
• Use of Al and automated tools in recruitment.
• As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as.
• Hitachi's Global Data Privacy Notice.
• Background Screening and Security Checks.
• As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
• For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
• The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Skills:

Microsoft Office, Problem Solving, Recruitment, Automation, Backbone, Tableau, YouTube, SQL, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• About Agoda.
• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Verticals (GSV) team. We serve as the backbone for CEG's global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda's business performance.
• This role is within the.
• Partner Excellence team., which is a part of CEG's Global Service Verticals. The team focuses on driving end to end partner experience and process improvements, and scaling impact through automation, AI, and tooling across both partner-facing and agent-facing journeys.
• This role is responsible for leading a portfolio of global partner excellence programmes with a focus on complex system support in the Customer Experience Group (CEG), with a focus on: (i) process optimization and PX improvements across the post booking partner journey, (ii) automation, AI, and tooling to enhance customer and agent experience, (iii) collaboration with product and commercial teams to drive structural changes and (iv) reduce partner effort and CEG cost to serve, unlock commercial value from partner support insights.
• You will lead a high performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non technical (Operations/Support/Commercial) teams.
• Lead and Own a Portfolio of Transformational Initiatives.
• Own from end to end a collection of projects and/or areas of business in CEG (global coverage), spanning commercial enablement and process excellence initiatives.
• Prioritize, plan, and drive initiatives that improve mission critical metrics: partner satisfaction (e.g., PSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
• Ensure CEG readiness to support Agoda's new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams.
• Shape End to End Customer & Process Improvements.
• Continuously improve CEG end to end processes across the post booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
• Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
• Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
• Drive Commercial driven Solutions & Insights in Operations.
• Partner with Product Management / Technology /CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
• Drive strategic initiatives across CEG such as improving complex systems support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
• Identify opportunities to leverage automation, AI, and tooling across customer, partner and agent journeys (e.g., self service, post-booking APIs).
• Lead and Develop a High Performing Team.
• Set long term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
• Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Partner Excellence team.
• Provide structured feedback, mentoring, and support to enable your team's growth and to consistently raise the bar for quality and impact.
• Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
• Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans acting at all times as the ultimate owner of the portfolio's outcomes.
• Experience & Background.
• At least 8-10+ years of experience in project/program management, strategy & operations, commercial excellence, process improvement, management consulting, or similar fields.
• Significant people leadership experience, including building and managing high performing teams (ideally including people managers and individual contributors).
• Proven track record of leading and influencing complex, cross functional initiatives from idea to implementation, with clear, measurable business impact.
• Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
• Technical & Analytical Skills.
• Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
• Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
• Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus(you have to be willing to learn).
• Exposure to AI/ML driven solutions in an operational or PX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
• Commercial Excellence, Process, and Delivery Skills.
• Demonstrated experience in process improvement and transformation, ideally in commercial, operations or customer support environments.
• Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross functional teams.
• Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost to serve.
• Leadership, Communication & Ways of Working.
• Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
• Ability to work effectively in a fast paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high velocity setting.
• A growth mindset and positive attitude: proactive, hands on, detail oriented, and with a strong sense of ownership and accountability.
• Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
• Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus.
• What we offer.
• Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
• Exciting, high impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
• Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.