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Experience:

5 years required

Skills:

Social media

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Our customer-experience-centric Social Media team is growing and we are looking for a Social Media Team Manager with a strong focus on Online Reputation Management (ORM). In this role, you will wear two hats: leading ORM strategy - including social listening, monitoring, analysis, and optimization - while also managing a team of social media agents for day-to-day operations. This is a unique opportunity to help shape and grow Agoda's social media function, with significant scope to build something meaningful.
• Online Reputation Management & Monitoring.
• Monitor and analyze social media channels for brand mentions, sentiment trends, and reputation risk signals to.
• identify.
• potential business.
• impact.
• Synthesize complex social data from multiple sources into clear ORM summaries, recommendations, and decision-ready materials for stakeholders.
• Develop, document, and maintain ORM playbooks, escalation templates, and investigation frameworks; ensure governance and.
• controls.
• Track mitigation plans and ensure.
• timely.
• follow-up on action items and unresolved reputational risks.
• Reporting & Data Analysis.
• Analyze social media dashboards and platform data to.
• identify.
• trends, root causes, and performance opportunities.
• Prepare robust social listening and ORM reports for senior stakeholders, highlighting key signals, ongoing initiatives, and actionable insights.
• Leverage data tools (SQL, Tableau, or equivalent) to build and.
• maintain.
• reporting frameworks that support operational decision-making.
• Team Management & Operational Collaboration.
• Manage and develop a team of social media agents - coach, mentor, motivate, and evaluate performance on a regular basis.
• Identify.
• performance gaps, formulate action plans to address them, and monitor outcomes to ensure success.
• Continuously.
• monitor.
• traffic and service levels; highlight discrepancies and take immediate corrective action.
• Assist.
• with planning and organizing proper coverage and staffing alignment.
• Partner with WFM, QA, and cross-functional teams on key operational initiatives and document learnings.
• Process Improvement & Ownership.
• Drive continuous improvement in social listening workflows,.
• monitoring.
• processes, and post-incident learnings.
• Lead cross-department working group discussions and provide post-mortem reviews for reputational and operational incidents.
• Improve internal processes by.
• identifying.
• recurring pain points, operational gaps, and opportunities to standardize ORM management.
• Supervise quality assurance processes and related training of team members to ensure consistent, high-quality customer service.
• Act as backup to the Operations Manager when needed.
• 6+ years of total blended experience in social media, social care, or online reputation management, with a minimum of 2 years in a people management or managerial role; experience working with operational or contact center data is an advantage.
• Social Care & ORM.
• expertise.
• Strong, hands-on experience managing social media channels as a customer service function and.
• demonstrated.
• experience in ORM - social listening, brand monitoring, reporting, and driving improvement actions based on insights.
• Social media tools.
• proficiency.
• Proficiency.
• in Sprinklr or equivalent social media management and listening platforms (e.g., Meltwater, Sprout Social), with end-to-end working knowledge of the tool.
• Proficiency.
• in SQL, Tableau, and other data platforms, alongside Microsoft products including Word, Excel, and PowerPoint.
• Explain technical and social media findings to non-technical stakeholders; produce concise, executive-level summaries and reports.
• Ability to translate social listening and ORM insights into actionable improvement strategies and operational recommendations.
• Deliver.
• timely.
• analysis,.
• maintain.
• operational cadences, and manage multiple initiatives effectively across different timelines.
• Trusted.
• partner.
• across multiple functions; reliable under pressure.
• Demonstrated.
• ownership, accountability, and resilience under ambiguity in fast-paced, dynamic, multicultural environments.
• English.
• proficiency.
• Excellent command of spoken and written English; the ability to speak and write in any.
• additional.
• language will be preferred.
• experience configuring,.
• optimizing., or scaling social listening or ORM platforms.
• Background in corporate communications, brand management, or community management.
• Knowledge of Agoda products and customer service procedures.
• 5-day work week (weekends may be included) with rotating shift schedule (shifts rotate throughout the week). Additional working hours may be required based on specific business needs.
• We welcome applications from Bangkok, Thailand and Kuala Lumpur, Malaysia. Strong preference for candidates already based within the respective country. Relocation support eligibility is subject to confirmation.
• Application Screening by Recruiter --> Recruiter Phone Screen --> SHL Assessment --> Round 1 Interview (Regional Manager) --> Final Interview (Senior manager).
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Analytical Thinking, Leadership Skill, eCommerce, English, Thai

Job type:

Full-time

• Growth & Profitability Strategy: Develop and execute full-funnel media plans that maximize revenue while optimizing the cost of acquisition to ensure bottom-line profitability.
• Sustainable Budget Management: Lead the allocation and forecasting of media investments to ensure consistent and sustainable growth across all digital channels.
• Financial Performance Tracking: Monitor and analyze media investment efficiency (ROAS/ROI) to ensure all campaigns meet the brand's financial health standards.
• Data-Driven Optimization: Use analytical thinking to translate complex data into actionable insights, improving campaign performance and investment returns.
• Marketplace & Social Mastery: Oversee strategic media execution across Google, Meta, TikTok, and Marketplaces (Shopee, Lazada) to capture growth opportunities.
• Leadership & Mentorship: Lead and develop the team's technical and soft skills, fostering a result-oriented culture that delivers "WOW" service to clients.
• Key Requirements.
• 5-8 years of experience in Media Planning or Digital Strategy, with a strong focus on Growth and Profitability.
• Financial Acumen: Excellent ability to manage large-scale budgets and understand the business impact of media spending.
• Analytical Thinking: Proven expertise in data modeling (Excel, GA4) to drive strategic decisions and sustainable outcomes.
• Result Oriented: A high level of accountability and a track record of meeting or exceeding commercial KPIs.
• Strategic Communication: Strong presentation skills in English and Thai, capable of influencing senior stakeholders.
• Ecommerce Expertise: Deep understanding of the SEA digital ecosystem and how media drives sustainable sales growth.

Experience:

2 years required

Skills:

Project Management, Digital Marketing, Google Ads

Job type:

Full-time

• The Parq Building.
• Overview.
• Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
• Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
• Assistant Manager-Media Excellence is responsible for building and advancing the organization's media capabilities across all brands. Acting as the company's media capability lead, this role enables brand teams to maximize media effectiveness through strategic consultation, audience expertise, platform knowledge, and media adoption technology.
• Working closely with brand teams, media agencies, CRM, technology teams, and platform partners (e.g. Meta, Google, TikTok), the role drives media best practices, identifies new media opportunities, strengthens audience activation capabilities, and ensures effective execution of paid media campaigns for strategic business initiatives.
• Media Capability & Consultation.
• Serve as the organization's media expert, providing consultation and recommendations on media planning, audience strategy, campaign objectives, and performance optimization.
• Review and challenge media plans to ensure alignment with business objectives, audience strategy, and platform best practices.
• Develop media playbooks, governance, and best practices to continuously improve media capabilities across brands.
• Educate and support brand teams on media trends, platform capabilities, and evolving digital advertising practices.
• Audience & Media Technology.
• Collaborate with CRM and technology teams to enable first-party audience activation and media technology initiatives across digital platforms.
• Manage and maintain CRM audience segments across advertising platforms (e.g. Meta, Google, TikTok) to support campaign targeting and activation.
• Monitor platform capabilities, advertising technologies, and algorithm updates to identify opportunities for optimization and innovation.
• Support troubleshooting of audience, tracking, platform, and campaign-related issues across brands.
• Platform Partnership & Innovation.
• Act as the primary point of contact with media platforms including Meta, Google, TikTok, and other key partners.
• Build strong relationships with platform partners and media agencies to stay ahead of new advertising products, media solutions, and industry trends.
• Identify and introduce new media initiatives, technologies, and innovative approaches for brands to pilot and scale.
• Campaign Execution & Performance.
• Lead paid media planning and execution for new brands, catering businesses, corporate campaigns, and other strategic initiatives.
• Coordinate with media agencies to ensure campaigns are implemented accurately and optimized toward business objectives.
• Monitor campaign performance, prepare performance reports, and provide actionable recommendations to business stakeholders.
• Project Management.
• Lead or support cross-functional media and digital marketing projects.
• Coordinate with internal stakeholders, agencies, and external partners to ensure successful project delivery.
• Bachelor's degree in marketing, Communications, Business Administration, or related fields.
• 4-6 years' experience in digital media, performance marketing, media agency, or related fields.
• Strong understanding of media planning, audience strategy, digital advertising platforms, and media technology.
• Hands-on experience with Meta Ads Manager, Google Ads, TikTok Ads Manager, GA4, or other digital analytics platforms.
• Experience working with CRM audiences, audience activation, or first-party data is an advantage.
• Strong analytical, stakeholder management, communication, and project management skills.
• Proactive, curious, and passionate about digital innovation and emerging media trends.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

5 years required

Skills:

Digital Marketing, Public Relations, Power point, SEO, Customer Relationship Management (CRM)

Job type:

Full-time

• Serve as the key strategic contact for assigned e-commerce clients.
• Understand client business goals and translate them into actionable digital marketing plans.
• Lead client communications and performance reviews.
• Provide clear briefs and direction to internal teams.
• Maintain strong client relationships and ensure high satisfaction.
• Campaign & Project Coordination.
• Oversee and manage the execution of campaigns across various platforms.
• Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
• Ensure campaigns are launched on time, within budget, and meet quality standards.
• Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.
• Media, SEO & CRM Collaboration.
• Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
• Review and ensure the completeness and quality of media plans before presentation to clients.
• Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
• Facilitate integration of media, SEO, and CRM efforts to drive performance.
• Platform Expertise & Strategy.
• Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media.
• Advise clients on platform trends, ad formats, and marketplace best practices.
• Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.
• Reporting & Analysis.
• Review and consolidate campaign performance data and reports.
• Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
• Present reports and strategic recommendations to clients.
• Use data to inform future media planning and creative direction.
• Bachelor's degree in communications, marketing, public relations, or a related field.
• 3-4 years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
• Strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
• Strong analytical mindset with the ability to leverage data for decision-making.
• Strong understanding of marketing communication theory and principles.
• Ability to think strategically and creatively.
• Excellent written and verbal communication skills.
• A self-starting attitude - the ability to work independently and take initiatives.
• Ability to manage multiple projects simultaneously.
• Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD.

Experience:

3 years required

Job type:

Full-time

• วางแผนและบริหารการซื้อสื่อ (Media Planning & Buying) ให้สอดคล้องกับกลยุทธ์ทางการตลาด และวัตถุประสงค์ของแคมเปญ เพื่อให้เกิดประสิทธิภาพสูงสุดทั้งในด้านการเข้าถึงกลุ่มเป้าหมายและความคุ้มค่าของงบประมาณ.
• ศึกษา วิเคราะห์ และเลือกใช้ช่องทางสื่อที่เหมาะสม (ทั้ง Online และ Offline) ตามพฤติกรรมของกลุ่มเป้าหมายและลักษณะของสินค้า.
• ประสานงานและเจรจาต่อรองกับพันธมิตรทางสื่อ (Media Partners / Vendors) เพื่อให้ได้อัตราค่าลงสื่อและสิทธิประโยชน์เพิ่มเติมที่เป็นประโยชน์ต่อแบรนด์หรือแคมเปญ.
• จัดทำและนำเสนอ Media Plan ต่อทีมงานภายในและลูกค้า โดยอธิบายเหตุผลเชิงกลยุทธ์และแนวทางการเลือกใช้สื่อ.
• ตรวจสอบความถูกต้องของสิทธิประโยชน์และเงื่อนไขการใช้สื่อในแต่ละช่องทาง เพื่อให้มั่นใจว่าการซื้อสื่อเป็นไปตามที่ตกลงไว้.
• ติดตามผลการใช้สื่อ และจัดทำรายงาน Media Evaluation เพื่อประเมินประสิทธิภาพและผลลัพธ์ของสื่อในแต่ละแคมเปญ.
• จัดทำ Campaign Performance Report และสรุปผลการดำเนินงานให้แก่ทีมการตลาด (Marketing / Brand Team) เพื่อใช้เป็นข้อมูลในการปรับปรุงกลยุทธ์การสื่อสารในอนาคต.
• รวบรวมและอัปเดตข้อมูลแนวโน้มของตลาดสื่อ (Media Trend) เพื่อเสนอแนวทางหรือโอกาสใหม่ๆ ในการสื่อสารแบรนด์.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• ปริญญาตรีด้านนิเทศศาสตร์ สาขาการโฆษณา หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Media Planning, Media Buying, Marketing Communication หรือ Advertising อย่างน้อย 5-7 ปี.
• มีประสบการณ์ด้าน Online Media, Offline Media, Event Media หรือ Sponsorship Management.
• มีประสบการณ์ในการบริหาร Media Budget และเจรจาต่อรองกับ Media Partners.
• หากมีประสบการณ์ในธุรกิจ Agency, Media Agency, Entertainment หรือ Event Business จะได้รับการพิจารณาเป็นพิเศษ.
• สามารถทำงานภายใต้แรงกดดันและบริหารหลายโครงการพร้อมกันได้.
• มีทักษะในการสื่อสาร เจรจาต่อรอง และการประสานงานอย่างมีประสิทธิภาพ.

Experience:

5 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• A dynamic and results-driven Senior Manager, Digital Business (Regional Role) to lead and execute performance marketing strategies. In this role,you will work closely with local markets, business units, and sales teams to strengthen performance marketing efforts and drive online lead generation and conversion.
• As a subject matter expert, you will be responsible for planning, executing, and optimizing performance campaigns across multiple platforms, including Google Ads, LinkedIn Ads, email marketing, and onsite ads on ecommerce platforms. You will also lever ...
• (ABM) initiatives, streamline lead nurturing, and improve marketing efficiency.
• This is a hands-on, strategic role where you will consult, collaborate, and implement best-in-class performance marketing practices to maximize business growth. If you have a passion for performance marketing, marketing automation, and data-driven decision-making, this is an exciting opportunity to make an impact on a regional scale.
• General Responsibilities.
• Act as a performance marketing expert and consultant, driving the development and execution of performance marketing strategies to support business growth.
• Collaborate closely with sales teams and business units to align performance marketing initiatives with sales objectives and revenue targets.
• Optimize and leverage marketing automation tools and processes to enhance lead generation and conversion efforts (experience with Salesforce Pardot is an advantage).
• Oversee the planning, execution, and performance analysis of paid advertising campaigns on platforms such as Google Ads, LinkedIn, Facebook Ads, and onsite ads on ecommerce platforms.
• Develop and optimize Account-Based Marketing (ABM) strategies, ensuring effective lead nurturing, segmentation, and conversion tracking.
• Implement and refine demand generation and lead conversion tactics to improve marketing ROI and sales pipeline efficiency.
• Utilize A/B and multivariate testing to enhance campaign performance,refine user segmentation, and drive continuous improvement.
• Design and manage end-to-end marketing campaigns and customer journey workflows, ensuring seamless transitions from lead generation to.
• deal closure.
• Pitch performance marketing services to new clients and help win new business.
• Functional Skills and Knowledge.
• Good knowledge of Performance Marketing channels including, but not limited to marketing automation (ie Pardot, Marketo), email marketing, content marketing, lead generation, display & native advertising, search engine marketing, social media.
• Proven experience in media planning, buying and optimization for lead and conversion campaigns.
• Familiarity of CRM & user flow automation.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Strong organization, interpersonal and communications skills.
• Understanding of performance marketing.
• Proven track record in delivering marketing campaigns that drive sales growth.
• Entrepreneurial, pragmatic and willingness to get hands dirty to get things done.
• Ability to manage multiple priorities and drive projects to completion within a demanding timeline.
• Excellent communication and presentation skills. Ability to manage difficult clients as well as internal stakeholders.
• Fluent writing and verbal communications in Thai and English.
• Ability to manage a team, including remote headcount.
• Education.
• Bachelor, Master's Degree or MBA in Business Administration, Marketing or Strategic Management.
• 10 years of hands-on performance marketing experience.
• 5 years of team management experience.
• Experience in a Performance Marketing agency, Media/CRM platform, or Ecommerce platform in Performance Marketing role.

Experience:

3 years required

Skills:

Digital Marketing, Creativity, Marketing Strategy, Thai

Job type:

Full-time

• ออกแบบและพัฒนาระบบการตลาดตั้งแต่การสร้างการรับรู้ (Awareness) จนถึงการสมัครเรียน (Conversion).
• วางแผนและบริหารแคมเปญการตลาดทั้ง Organic และ Paid Marketing.
• วิเคราะห์ข้อมูลทางการตลาด เช่น Lead, Conversion Rate, CPL, CAC และ ROI เพื่อนำมาปรับปรุงประสิทธิภาพ.
• พัฒนาระบบติดตามผลและ Dashboard สำหรับการตัดสินใจ.
• ประสานงานกับทีม Content, Graphic Design, Video Production, และฝ่ายวิชาการ.
• พัฒนาประสบการณ์ลูกค้าผ่าน Website, Social Media และช่องทางออนไลน์.
• ค้นหาและทดลองแนวทางใหม่ ๆ เพื่อเพิ่มการเติบโตของธุรกิจ.
• ร่วมวางกลยุทธ์การตลาดกับผู้บริหาร และรับผิดชอบการดำเนินงานจนเห็นผลลัพธ์.
• ปริญญาตรีขึ้นไป สาขาการตลาด บริหารธุรกิจ นิเทศศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Digital Marketing, Growth Marketing, Performance Marketing หรือ Marketing อย่างน้อย 3 ปี.
• มีประสบการณ์สร้างระบบการตลาดหรือ Marketing Funnel จะได้รับการพิจารณาเป็นพิเศษ.
• สามารถวิเคราะห์ข้อมูลและตัดสินใจจากข้อมูลได้.
• มีผลงาน (Portfolio หรือ Case Study) ที่สามารถแสดงผลลัพธ์ได้.
• มีทักษะในการประสานงานและการสื่อสารที่ดี.
• หากมีประสบการณ์ในธุรกิจการศึกษา (EdTech) หรือเคยบริหารเอเจนซีโฆษณา จะได้รับการพิจารณาเป็นพิเศษ.
• ผลตอบแทน.
• เงินเดือน 28,000 - 35,000 บาท (พิจารณาตามประสบการณ์และความสามารถ).
• โบนัสประจำปี.
• ค่าตอบแทนตามผลงาน (Performance Incentive).
• โอกาสเติบโตสู่การสร้างและบริหารทีมการตลาด.
• ประกันสังคม.
• ประกันอุบัติเหตุ.
• โบนัสประจำปี.
• วันลาพักร้อน ลาป่วย และลากิจ.
• ศึกษาดูงานทั้งในและต่างประเทศ.
• Lifestyle Allowance สำหรับใช้ในกิจกรรมด้านสุขภาพและไลฟ์สไตล์ เช่น ฟิตเนส ดูหนัง คอนเสิร์ต นวด สปา ทำผม ทำเล็บ และกิจกรรมอื่น ๆ ตามระเบียบบริษัท.
• สนับสนุนการเรียนรู้และการพัฒนาศักยภาพอย่างต่อเนื่อง.

Experience:

5 years required

Skills:

Project Management, Accounting, Automation, ERP

Job type:

Full-time

• Drive digital transformation across Supply Chain and IT by leveraging technology, data, and process innovation to enhance efficiency and deliver sustainable business value.
• Develop and execute digital transformation strategy, roadmap, and initiatives aligned with corporate objectives.
• Lead process improvement and re-engineering efforts using digital technologies and automation.
• Act as a key liaison between business units, IT teams, and external partners to translate business needs into digital solutions.
• Manage and oversee major transformation projects (e.g., ERP, Supply Chain Digitalization, Data & Analytics, Automation).
• Prepare and evaluate business cases, feasibility studies, and investment analyses for digital initiatives.
• Monitor project performance and conduct post-implementation reviews to ensure value realization.
• Design and track KPIs and dashboards, reporting progress to senior management and relevant committees.
• Drive change management initiatives to ensure adoption of new systems and processes.
• Build digital, data, and process capabilities across teams and business units.
• Establish and enhance governance frameworks for digital and IT across the organization.
• Education.
• Bachelor's or master's degree in Business Administration, Engineering, Information Technology, Economics, or related fields.
• Experience & Knowledge.
• Proven experience in Digital Transformation, IT Project Management, or Business/Process Transformation.
• Strong understanding of Supply Chain, Operations, or ERP systems is a plus.
• Knowledge of finance, accounting, and investment analysis.
• Experience working with senior management and steering committees.
• Skills & Competencies.
• Strong project management and cross-functional coordination skills.
• Strategic thinking with strong analytical and problem-solving capabilities.
• Excellent communication and executive-level presentation skills.
• Ability to work under pressure and manage priorities effectively.
• Growth mindset with adaptability and continuous learning orientation.
• LocationAble to work at Don Mueang office and across other locations, including Bang Sue office and manufacturing sites.

Experience:

5 years required

Skills:

Product Development, Project Management

Job type:

Full-time

What You Can Expect: TMS enhancement Accountable for driving TMS enhancements to significantly boost operational efficiency. Develop and implement a comprehensive, short- & long-term roadmap for system enhancements, including timelines, milestones, and resource requirements to ensure successful delivery. Drive sustainable functionality improvements to meet the evolving needs of global functions and operations. Ensure timely delivery of all demands raised by the operational excellence team and key stakeholders by acting as the accountable liaison to the development team, managing pr ...

Experience:

5 years required

Skills:

Analytical Thinking, Project Management, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Skills:

Business Development

Job type:

Full-time

• Design and understand end-to-end process of product management as a product owner (unsecured product).
• Promote adoption through digital innovation and solution to fit with customers.
• Monitor and analyze the data and trend of products and services in order to enhance and optimize the product image and maximize product profitability.
• Manage related parties to support and meet target financial/ non-financial goals including fulfillment of customer expectation and all regulatio concerns.
• Conduct analysis of portfolio in terms of acquisition and portfolio performance to identify program with increased revenue potential and limited loss.
• Work closely with Risk management and Agile development team to create business opportunity and deliver new financial scheme to the market.
• Bachelor's Degree or higher in Business Admin, Finance, Economic or related field.
• Experience in Lending Product from Banking or any Financial Institution is advantage.
• Good team player with a decent attitude toward hard working.
• Good Communication and Presentation Skills.
• Computer literacy in MS Office; Excel, Power Point, Word.
• Digital Lending Process Manager.
• Responsible for designing, development and implementing all credit process to ensure excellent customer experiences.
• Manage and conduct E2E process improvement projects to resolves business problem for SME/Consumer segment.
• Ensure process re-design, compliance with regulatory requirements and market convention.
• Preparing and handling communication & training materials and be a trainer to train end users for new & improved process.
• Bachelor's Degree or higher in Business Admin, Finance, Economic or related field.
• Experience in Lending Product from Banking or any Financial Institution is advantage.
• Good team player with a decent attitude toward hard working.
• Good Communication and Presentation Skills.
• Computer literacy in MS Office; Excel, Power Point, Word.

Experience:

2 years required

Skills:

Analytical Thinking, Data Analysis, Recruitment, Data Entry, Automation, Payroll, Oracle, SAP, English

Job type:

Full-time

• As an.
• HR Digital Solutions Officer., you will support the day-to-day operations of HR systems and data management, while contributing to digital improvement initiatives within the HR function. This role focuses on ensuring accurate HR data, supporting reporting needs, and assisting in enhancing HR systems and processes through digital tools and automation.
• You will work closely with HR teams, IT, and stakeholders to ensure HR systems are e ...
• Job Responsibilities.
• Support the administration, maintenance, and daily operations of HRIS platforms (e.g., SAP SuccessFactors or similar systems).
• Maintain HR data including data entry, updates, user access, roles, and permissions while ensuring data accuracy and integrity.
• Assist in generating and analysing standard and ad-hoc HR reports (e.g., headcount, turnover, KPIs, demographics).
• Ensure consistency of HR data across systems through regular validation and reconciliation.
• Provide system support to HR functions such as Recruitment, Onboarding, Performance Management, Learning & Development, Payroll, and Benefits.
• Assist in preparing user guides, SOPs, and training materials related to HR systems and reporting.
• Support HR users by resolving system-related issues and responding to data/reporting requests.
• Participate in HR digital projects such as system enhancements, module implementations, and process automation.
• Job Qualifications.
• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.
• 1-3 years of experience.
• in HR operations, HRIS, HR data/reporting, or related roles.
• Basic to intermediate experience with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle HCM, or similar).
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables; macros is a plus).
• Strong interest in HR data, digital tools, and process improvement.
• Familiarity with data analysis, reporting, or dashboards is an advantage.
• Exposure to automation tools, AI, or analytics platforms is a plus.
• Strong analytical thinking and attention to detail.
• Good communication and stakeholder coordination skills.
• Able to work independently and collaboratively in a team environment.
• Good command of English (both written and spoken).
• Fluent in written and verbal English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

No experience required

Skills:

Google Ads, Facebook Marketing, Digital Marketing, Market Research, Marketing Strategy, Thai, English

Job type:

Full-time

• Set up, manage, and optimize Google Ads and Facebook Ads campaigns.
• Conduct audience research, keyword planning, and targeting setup.
• Analyze campaign performance (CTR, CPC, ROAS, CPA, etc.) and learn to optimize results.
• Monitor ad performance daily and prepare monthly reports for clients.
• Collaborate with content and design teams to refine ad creatives.
• A/B test copies, creatives, and audiences.
• Assist in developing and executing marketing plans to grow our company brand.
• Help create content or ideas for Beyond Digital s own social media, ads, and promotions.
• Stay updated on trends, algorithm updates, and industry benchmarks..
• Bachelor s degree in Marketing, Business Development, or related field.
• 6 months-1 year of experience in digital marketing (New Grads are welcome!).
• Strong interest in Meta Ads and Google Ads.
• Familiarity with Ads Manager, Google Ads, or other digital ad platforms.
• Strong organizational skills and attention to detail.
• Good communication skills; English communication is a plus.
• Able to multitask and manage shifting priorities.
• Comfortable with Microsoft Office or Google Workspace.
• Positive attitude and a willingness to learn and grow.
• Experience in agency environments is a plus.
• Must be able to work on-site at our office in Bangkae, Bangkok.

Experience:

2 years required

Skills:

Digital Marketing, SEM, Google Analytics, Facebook Marketing, English

Job type:

Full-time

• Plan, launch, and optimize paid campaigns across Meta, Google (Search/Display/YouTube/PMax), LINE, TikTok, and Lazada/Shopee for our clients.
• Build strategic media plans budget, channel mix, and audiences mapped to client objectives and KPIs.
• Steer AI-driven campaign types (Meta Advantage+, AI Predictive Models, Google Smart Bidding/PMax) knowing when to let the algorithm run and when to intervene.
• Set up automated rules, alerts, and dashboards to catch pacing issues, delivery anomalies, and broken URLs in hours, not weekly reports.
• Use AI assistants (Claude, ChatGPT, platform AI) for daily performance reviews and optimization recommendations.
• Manage budgets, pacing, and bids to deliver the most efficient results.
• Run structured creative and audience tests; feed learnings into the next iteration.
• Analyze performance and deliver weekly/monthly reports with clear insights and next actions.
• What We're Looking For.
• 2+ years hands-on paid media experience (search + social); agency background a plus.
• Proven track record hitting CPA / ROAS / booking targets.
• Strong Meta Ads Manager + Google Ads; working knowledge of TikTok, LINE, marketplace ads.
• Comfortable with AI-driven bidding and able to explain to a client why the machine did what it did.
• Analytical, detail-oriented, cool under pressure can spot the leak and prioritize the moves with the biggest impact.
• Uses AI tools in daily workflow, or eager to learn fast.
• Good Thai and English (client-facing).
• Plus: Google Ads / GA4 / Meta Blueprint / TikTok certifications - hospitality or travel brand experience - CAPI / server-side tracking.
• Why SOIDEA.
• Regional campaigns for world-class hospitality brands, real budgets, real accountability in a team that invests seriously in AI tooling. Become the media buyer who commands the AI era, not the one replaced by it.

Experience:

2 years required

Skills:

Project Management, Google Analytics, eCommerce, Branding, SEO

Job type:

Full-time

• Marketing Planning &Strategy Analyst - Project Manager is a challenging role that provides an opportunity for you to grow our client's businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization.
• Job Responsibilities.
• Be the owner of client's success, responsible for overall client performance and sat ...
• Plan client roadmaps based on their objectives, backed by data or industry best practices.
• Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work.
• Monitor budget, performance, and key metrics closely throughout the month.
• Work with media optimization team to execute plans to meet budget, targets and deadlines.
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding).
• Initiate ways to improve client performance and team efficiency.
• Key Requirements.
• Experience in client-facing or consulting roles such as Digital Media Planning, Account Management or Project Management.
• In-depth knowledge in Google Analytics and have a deep understanding of online marketing media channels.
• Understand ecommerce business models/trends in Thailand and understand advertising ecosystems to be able to provide consulting to clients.
• Minimum 2 years working experience in an Ecommerce company, Internet start-up, International Brand, FMCG, retailer or consulting BBB.
• Previous experience in trade marketing, brand management, merchandising would be a plus.
• Good knowledge of Excel, PowerPoint, Google Analytics, Google AdWords and other related software and hold the ability to quickly adapt to new software and tools.
• Strong organization and problem-solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently.
• Analytical, comfortable to work with data and analyze it to find insights and come up with next steps.
• Good communication and presentation skill, able to keep every stakeholder aligned and updated.
• Proactive, with the ability to work well independently and as a team.
• Professional, positive attitude with a strong work ethic and willingness to learn.
• About aCommerce.
• aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L'Oreal, Samsung, and Unilever.
• Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.
• The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
• The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

Experience:

8 years required

Skills:

Service-Minded, Energetic

Job type:

Full-time

• Build and drive our annual Employee Relations & Internal Comms Master Plan think culture, communication, and connection.
• Run employee engagement activities that actually matter: clear actions, real impact, real smiles.
• Lead company-wide events & ER programs ON TIME, IN FULL.
• Use your influencing powers to get managers onboard and keep employee reps active & engaged.
• Champion positivity, an entrepreneurial mindset, and work-life balance across the org.
• Bring fresh ideas that help grow strong bonds between employees, leaders, and the company.
• Handle ER matters like employee issues, welfare committees, and internal coordination.
• General Affairs.
• Manage employee welfare programs (transport, uniforms, dental claims).
• Manage and improve canteen operations to enhance employee satisfaction, ensure hygiene standards, and align with company conditions.
• Oversee cleaning & housekeeping services to keep the workplace fresh and functional.
• Lead GA spending management through smart decision-making, strategic planning, and process improvement.
• Prepare & maintain GA reports that make everything crystal clear.
• Upgrade GA forms, processes, and procedures to match our 1P1P standards.
• Internal Communication.
• Bring internal comms to life by rolling out the communication master plan.
• Create new, modern, scroll-stopping communication approaches that actually reach people.
• Who We're Looking For.
• Bachelor's degree in Business, Law, Political Science, HRM, Mass Comm, PR, Advertising or related fields.
• Minimum 8 years of hands-on experience in Employee Relations, Communications, or GA.
• A people-person: excellent communication, strong interpersonal skills, service-minded vibes.
• Energetic, creative, and proactive.
• Proficiency in communication tools, digital media, or design software will be an advantage.

Experience:

5 years required

Skills:

Marketing Strategy, Thai

Job type:

Full-time

• Karmarts Public Company Limited, a leading retail and distribution company in Thailand, is seeking an experienced and dynamic Marketing Manager to drive the strategic marketing initiatives for their premier brand offerings. This full-time role is based in Phasi Charoen, Bangkok, and will be instrumental in shaping the brand's growth and visibility in the competitive local market.
• What you'll be doing.
• Developing and implementing comprehensive marketing strategies to increase brand awa ...
• Overseeing the creation and execution of impactful marketing campaigns across various channels, including digital, social media, events, and traditional media.
• Collaborating with cross-functional teams to ensure consistent brand messaging and seamless customer experiences.
• Analysing market trends, consumer insights, and competitor activities to inform marketing decisions and optimise campaign performance.
• Managing the marketing budget and resources effectively to maximise return on investment.
• Staying up-to-date with industry best practices and emerging marketing technologies to drive innovation.
• Providing leadership and mentorship to the marketing team to foster a culture of collaboration and continuous improvement.
• What we're looking for.
• A bachelor's degree in Marketing, Communications, or a related field.
• Minimum 5 years of proven experience in a marketing management role, preferably within the retail or consumer goods industry.
• Demonstrated success in developing and implementing effective marketing strategies that drive brand growth and customer engagement.
• Proficiency in digital marketing, including social media, search engine optimisation, and online advertising.
• Strong analytical skills to measure and optimise marketing performance.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Creative and innovative mindset, with the ability to think outside the box.
• Fluency in Thai and English, both written and verbal.
• What we offer.
• Comprehensive health and life insurance coverage.
• Generous annual leave and flexible work arrangements.
• Opportunities for professional development and career advancement.
• A collaborative and supportive team culture that values innovation and entrepreneurial spirit.
• About us.
• Karmarts Public Company Limited is a leading retail and distribution company in Thailand, known for its diverse portfolio of high-quality consumer brands. With a strong focus on innovation and customer-centricity, we have established a reputation for delivering exceptional products and services that cater to the evolving needs of the Thai market. Join us as we continue to grow and shape the future of the industry.
• Apply now to become our next Marketing Manager and be part of the Karmarts success story.

Experience:

5 years required

Skills:

Product Development, Project Management, Social media, English

Job type:

Full-time

• Business & Commercial Management.
• Own and drive sales and profitability targets for the category.
• Develop annual and quarterly business plans to achieve revenue and market share objectives.
• Monitor business performance and identify opportunities to accelerate growth.
• Analyze market trends, competitor activities, and consumer insights to inform strategic decisions.
• Coordinate demand forecasting and inventory planning with relevant teams.
• Brand Strategy & Marketing Planning.
• Develop and execute annual marketing strategies aligned with business objectives.
• Define product positioning, pricing, and promotional strategies.
• Build product launch calendars and campaign roadmaps.
• Manage marketing budgets to maximize ROI.
• Product Launch Management.
• Lead end-to-end product launches, including forecasting, communication planning, trade support, and post-launch evaluation.
• Coordinate with product development, operations, sales, and related parties to ensure successful launches.
• Integrated Marketing Communication Management.
• Lead communication planning and execution across social media, digital advertising, influencers, PR, events, in-store Communication.
• Ensure all creative assets are aligned with brand identity and campaign objectives.
• Manage relationships with agencies and external partners.
• Store Management.
• Oversee performance of company-owned retail stores.
• Develop in-store promotions and customer engagement initiatives.
• Monitor KPIs such as traffic, conversion rate, average basket size, and sell-through.
• Work closely with store teams to improve customer experience and sales productivity.
• E-Commerce Management.
• Oversee business performance on the brand website and online marketplaces.
• Plan promotional calendars and optimize product pages, content, and conversion.
• Visual Merchandising (VMD).
• Develop and implement visual merchandising guidelines and seasonal display concepts.
• Oversee window displays, tester presentation, POSM, and in-store layouts.
• Ensure a premium and consistent brand presentation across all stores.
• Performance Analysis & Reporting.
• Prepare regular reports on sales performance, campaign effectiveness, market trends, and customer insights.
• Present recommendations and action plans to senior management.
• Bachelor's degree or higher in Marketing, Business Administration, or a related field.
• Minimum of 5 years of relevant experience for Assistant Marketing Manager and 8 years or more for Marketing Manager in brand management, marketing, or other related commercial roles.
• Proven experience in fragrance, beauty, cosmetics, fashion, or other premium consumer brands is highly preferred.
• Demonstrated experience in supervising and managing team members is required.
• Strong leadership and cross-functional collaboration skills, with the ability to work effectively with internal teams and external partners.
• Excellent presentation, communication, and project management skills.
• Excellent command of English, both written and spoken.
• Entrepreneurial mindset with strong ownership and attention to detail.

Experience:

7 years required

Skills:

Product Development, Project Management, Marketing Strategy, Market Research, Social media, Branding

Job type:

Full-time

• As the Marketing Director, you will be responsible for developing and implementing the company's marketing strategy to drive revenue growth, increase brand awareness, and maintain market leadership. You will work closely with the executive team to define marketing goals, establish budgets, and allocate resources accordingly. You will manage a team of marketing professionals, including marketing managers, content creators, graphic designers, and analysts, to execute marketing campaigns across multiple channels.
• Develop and execute a comprehensive marketing plan that aligns with the company's goals and objectives.
• Lead the development and execution of marketing campaigns across various channels, including digital, social media, email, events, and other traditional marketing channels.
• Manage a team of marketing professionals and provide leadership, mentorship, and guidance to ensure that they achieve their objectives and contribute to the overall success of the company.
• Collaborate with other departments, including sales, product development, and customer support, to ensure consistency in messaging, positioning, and branding across all marketing efforts.
• Conduct market research and analysis to identify customer needs, market trends, and competitive insights to develop effective marketing strategies and tactics.
• Analyze and report on marketing campaign performance metrics and provide insights and recommendations to optimize marketing efforts and achieve better results.
• Manage the marketing budget and allocate resources efficiently to maximize the return on investment (ROI).
• Stay up-to-date with the latest marketing trends, technologies, and best practices, and recommend innovative marketing strategies and tactics to improve the company's marketing efforts.
• Represent the company in external marketing events, conferences, and other public events to promote the company's brand and products.
• Bachelor's degree in marketing, business administration, or a related field; Master's degree preferred.
• 7+ years of experience in marketing, with at least 3 years in a leadership role.
• Proven track record of developing and executing successful marketing campaigns across various channels.
• Strong leadership skills and experience managing and motivating a team of marketing professionals.
• Excellent analytical skills, with the ability to interpret and analyze complex data sets and derive insights and recommendations.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent communication skills, with the ability to effectively communicate with both internal and external stakeholders.
• Strong organizational skills and attention to detail.
• Experience in the technology industry or B2B marketing is a plus.

Skills:

YouTube

Job type:

Full-time

• Have a proven track record of sales success, selling digital media in the Malaysian market (5-7 years).
• Have a strong media background with a focus on performance marketing.
• Have a deep understanding of the Malaysian media industry; with the capability of leveraging strong connections within the market.
• Take a strategic approach to selling - you should be experienced in planning and executing sales strategies, building robust pipelines and prioritizing sales activity according to business impact.
• Be a confident presenter with the ability to structure and deliver an engaging sales pitch that addresses the needs of our clients.
• Possess strong analytical skills with clients identify trends in data and use data to influence clients and formulate successful sales strategies.
• Have the will and ability to drive revenue in a fast-paced, ever-evolving environment that will present you with new challenges daily.
• Be a team player - the Advertising Sales Manager will engage with stakeholders across the business including but not limited to Account Management, Marketing, Legal and Product.
• Sales experience gained within an Advertising Agency and / or AdTech industry environment.
• Experience selling to both Agencies and clients directly.
• Understanding of the Malaysian market.
• Sell multiple products to clients by finding the right stakeholders for each product, without digressing from a coherent product message and overall strategy.
• Build relationships with brand and performance focused Agency contacts and explain the power of Taboola's native, choice-based advertising platform.
• Manage a robust pipeline and accurately forecast new business closure rate and revenue booked.
• Interact with the SEA Advertiser Account Management team to effectively manage client expectations and ensure successful campaign delivery.
• Convey field intelligence to Product Management teams in regards to development of features.
• Manage presentations, build relationships and negotiate contracts within the Malaysian market.
• Why Taboola?.
• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
• Ready to realize your potential?.
• Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-.
• Learn more about on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
• About Taboola.
• Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
• Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
• LI-SR2.
• LI-Hybrid.