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Experience:

2 years required

Skills:

Recruitment, English

Job type:

Full-time

• Take day-to-day ownership of the assigned brand and ensure all marketing activities are aligned with the overall brand and business direction.
• Develop a strong understanding of the brand's products, services, target audiences, key selling points, competitors, and customer journey.
• Translate business and product priorities into monthly and quarterly marketing plans.
• Develop marketing approaches for products, promotions, new launches, recruitment periods, and key business initiatives.
• Ensure consistent brand positioning, messaging, tone of voice, and communication across all channels.
• Act as the key marketing contact and coordinator for the assigned brand.
• Content Creation & Copywriting.
• Develop monthly content plans and content calendars based on marketing and business priorities.
• Write and edit social media posts, captions, advertising copy, headlines, key messages, website content, email communications, and promotional materials.
• Draft advertising copy and creative angles for paid campaigns across Meta, Google, TikTok, and other relevant channels.
• Create engaging content around products, promotions, student experiences, success stories, events, and brand activities.
• Adapt communication and content for different target audiences and stages of the customer journey.
• Review all content and marketing materials before publication to ensure accuracy, quality, and brand consistency.
• Marketing Campaigns.
• Plan and execute integrated marketing campaigns from concept development through launch and post-campaign review.
• Develop campaign concepts, objectives, target audiences, key messages, offers, content requirements, and communication timelines.
• Prepare clear campaign briefs for the Media/Creative, Event, and Ads & Performance Marketing teams.
• Coordinate campaign assets and timelines to ensure campaigns launch accurately and on schedule.
• Support product launches, promotions, student recruitment campaigns, seasonal campaigns, and other business initiatives.
• Ensure consistency of campaign communication across online and offline channels.
• Ads & Performance Marketing Coordination.
• Work closely with the Ads & Performance Marketing team to execute lead-generation and conversion campaigns.
• Develop advertising copy, campaign messages, creative angles, offers, and briefs for paid campaigns.
• Clearly communicate campaign objectives, target audiences, product priorities, and expected outcomes.
• Review campaign performance with the Performance Marketing team, including leads, CPL, CTR, conversion rates, and other relevant KPIs.
• Develop and test new copy, messages, offers, and creative angles based on performance insights.
• Continuously improve campaign effectiveness together with the Performance Marketing team.
• Media & Creative Coordination.
• Work closely with the Media / Creative team to produce graphics, photos, videos, Reels, TikTok content, interviews, testimonials, and other marketing materials.
• Develop clear creative briefs covering objectives, target audiences, key messages, references, formats, and required deliverables.
• Coordinate content production according to the brand's campaign and content calendar.
• Review creative work and provide feedback to ensure it meets brand and campaign objectives.
• Support photo and video production when required.
• Event Marketing Coordination.
• Work closely with the Event team on Open Houses, seminars, workshops, education fairs, webinars, student activities, and other brand events.
• Develop Pre-event, During-event, and Post-event marketing communication.
• Write promotional content, advertising copy, registration messages, and other event communication.
• Coordinate with the Performance Marketing team to drive registrations and attendance.
• Coordinate with the Media team to capture event content and create real-time or post-event materials.
• Repurpose event content into social media posts, videos, testimonials, and future marketing assets.
• Social Media & Digital Channels.
• Manage the overall content direction across Facebook, Instagram, TikTok, LinkedIn, YouTube, website, email, and other relevant channels.
• Ensure content supports both brand-building and student recruitment/business objectives.
• Monitor audience engagement, comments, messages, trends, and customer feedback.
• Identify relevant trends, content formats, and new opportunities for the brand.
• Maintain an active, engaging, and consistent brand presence across digital channels.
• Performance, Insights & Reporting.
• Monitor the performance of content, campaigns, events, and digital marketing activities.
• Track relevant KPIs such as Reach, Engagement, Traffic, Leads, CPL, Conversion Rate, Event Registrations, and Enrollment Contribution.
• Work with the Performance Marketing and Sales/Admissions teams to understand lead quality and conversion.
• Identify which products, content, messages, offers, and campaigns perform best.
• Use data and customer insights to improve future campaigns and content.
• Prepare monthly marketing performance summaries and recommendations for the Assistant Marketing Director.
• Cross-functional Collaboration.
• Event Team.
• Event planning, promotion, registration, and event execution.
• Media / Creative Team.
• Design, photography, video production, and creative assets.
• Ads & Performance Marketing Team.
• Paid media execution, lead generation, campaign optimization, and performance reporting.
• Sales / Admissions / Counselor Team.
• Product priorities, customer insights, lead quality, conversion, and enrollment.
• Academic / Product Team.
• Product information, course details, program updates, and key selling points.
• Assistant Marketing Director.
• Overall marketing direction, strategy, priorities, campaign approval, and performance oversight.
• Bachelor's degree in Marketing, Communications, Business Administration, Journalism, or a related field.
• 2-5 years of experience in Brand Marketing, Content Marketing, Digital Marketing, Marketing Communications, or a related role.
• Strong copywriting and content creation skills with the ability to write engaging marketing and advertising content.
• Good command of Thai and English, both written and spoken.
• Strong understanding of social media and digital marketing.
• Basic understanding of paid advertising and performance marketing metrics.
• Ability to develop campaign concepts and translate ideas into clear briefs and actionable plans.
• Strong project management, communication, and cross-functional coordination skills.
• Able to manage multiple campaigns, content pieces, stakeholders, and deadlines simultaneously.
• Creative, proactive, detail-oriented, and highly hands-on.
• Comfortable taking ownership of projects from idea through execution and performance review.
• Experience in education, international education, language schools, study abroad, or related service businesses is an advantage.
• Familiarity with Meta Business Suite, Google Analytics, Google Ads, CRM, and other marketing tools is a plus.

Experience:

1 year required

Skills:

English, Thai

Job type:

Full-time

• Manage and execute data center or on-site projects such as equipment racking, structured cabling, and system installation.
• Lead and coordinate the on-site technical team by assigning tasks and monitoring work progress, quality, and efficiency.
• Coordinate with clients, internal teams, and vendors to ensure timely delivery.
• Allocate and manage manpower, including internal staff and outsourced engineers. Organize scalable deployment teams of 15+ people when needed.
• Supervise third-party staff in terms of behavior, performance, and quality standards.
• Track project milestones, prepare documentation, and regularly update clients.
• Conduct onboarding and provide training on workflows, safety protocols, and standard operating procedures.
• Enforce safety rules and identify and resolve on-site risks.
• Promote standardized practices to ensure orderly and compliant operations.
• Respond to client requests and assist with server hardware issues (e.g., power, memory, hard drives, cabling).
• Provide support for system deployment, testing, and acceptance.
• Document common issues and resolutions, and contribute to process and knowledge base improvement.
• Collaborate with internal engineers to ensure timely issue resolution.
• Provide technical support related to network switches, including physical connection, basic configuration coordination, and troubleshooting of port/cabling issues.
• Maintain regular communication with clients, gather feedback, and continuously improve service quality.
• Manage expectations and address basic customer complaints.
• Work closely with project management, operations, and procurement teams to close tasks efficiently..
• Good English reading and writing skills; able to understand technical documents and conduct basic communication.
• Applicants must have their own laptop.
• Ability to travel when needed.
• Diploma or higher in Computer Science, Information Engineering, Telecom Engineering, Project Management, or a related field.
• Minimum 1 year of experience in on-site technical support or project management; exposure to data center or IT equipment deployment is preferred.
• Basic understanding of IT hardware, including servers and networking equipment, with a solid background in network switches.
• Experience coordinating multi-party resources and leading on-site delivery.
• Proven ability to manage external/outsourced personnel; experience handling a team of 5+ on-site is preferred.
• Strong sense of responsibility, customer service mindset, and the ability to adapt on-site; willingness to travel when required.

Skills:

Automation, English

Job type:

Full-time

• Develop and implement an IT Service Management transformation roadmap aligned with organizational priorities.
• Design and mature an ITIL-aligned service management operating model.
• Define service management policies, processes, standards, controls, and governance frameworks.
• Assess current capabilities, identify improvement opportunities, and translate recommendations into practical initiatives.
• Align business objectives with technology and service-management solutions.
• Service Management Leadership
• Lead end-to-end service management across multiple technology service areas.
• Oversee Incident, Major Incident, Problem, Change, Service Request, Service Level, Knowledge, Capacity, Availability, and Continual Improvement practices.
• Establish clear accountability, escalation paths, and cross-functional ways of working.
• Provide guidance and mentorship to service delivery and process management teams.
• Operational Governance
• Lead operational governance forums, including service reviews, incident reviews, problem reviews, and Change Advisory Board meetings.
• Monitor service performance against agreed SLAs and KPIs.
• Present service performance, risks, issues, and improvement plans to senior stakeholders.
• Coordinate service delivery across internal teams, external providers, and geographically distributed teams.
• Manage service risks and escalations proactively.
• Major Incident and Problem Management
• Lead the response to critical service incidents and support timely service restoration.
• Coordinate executive and stakeholder communications during major service disruptions.
• Drive post-incident reviews, root-cause analysis, and permanent remediation.
• Identify recurring service issues and implement preventive improvement initiatives.
• Improve service resilience, operational stability, and recovery performance.
• Change and Service Improvement
• Govern change enablement and release activities across application and infrastructure environments.
• Ensure appropriate impact assessment, risk evaluation, implementation planning, and stakeholder alignment.
• Identify opportunities for automation, process optimization, and operational efficiency.
• Strengthen knowledge management and promote effective shift-left practices.
• Support the use of intelligent automation and AI-enabled service operations.
• Bachelor s degree in Information Technology, Computer Science, Engineering, or a related discipline.
• At least 10 years of experience in IT Service Management.
• At least 5 years of experience leading ITSM functions within a large enterprise environment.
• Strong experience in managed services, application support, infrastructure support, shared services, or IT outsourcing.
• Demonstrated experience designing, establishing, or improving an ITSM operating model.
• Strong knowledge of Incident, Problem, Change, Service Request, Service Level, Knowledge, Capacity, Availability, and Continual Improvement practices.
• Experience managing major incidents, customer escalations, and senior stakeholder communications.
• Experience managing enterprise-scale operations, multiple service providers, or geographically distributed teams.
• Strong analytical, problem-solving, influencing, and decision-making skills.
• Professional proficiency in Thai and English.
• Preferred Qualifications
• ITIL Managing Professional or ITIL Strategic Leader certification.
• PMP or PRINCE2 certification.
• ServiceNow certification.
• Lean Six Sigma certification.
• Experience with ServiceNow, Jira, CMDB platforms, monitoring and observability tools, and reporting solutions.
• Experience supporting automation or AI-enabled service operations.
• Experience working within a complex, multi-vendor technology ecosystem.
• What We Are Looking For
• Strong operational and transformation leadership.
• Confidence leading through critical incidents and complex service challenges.
• The ability to translate strategic objectives into practical service-management solutions.
• Strong customer and senior stakeholder engagement.
• The ability to influence cross-functional teams without direct authority.
• A continuous improvement and data-driven mindset.
• High accountability and ownership.
• The ability to lead and develop high-performing teams.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills:

Microsoft Office, Excel, Risk Management

Job type:

Full-time

• Bachelor s degree from an accredited college or university is required.
• Industry-recognized local and international professional security certifications are a plus.
• Minimum of 8 - 10 years of relevant security experience or equivalent in private, government, or security forces.
• Minimum of 5 years' experience working directly with Corporate Security functions.
• Minimum of 5 years' experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Uncompromised ethics and integrity.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• ASIS CPP, PSP, and PCI are considered a plus.
• Responsibilities/AccountabilitiesSecurity Management.
• Foster security culture and awareness.
• Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities.
• Contribute / implement security strategy, plans, procedures, and controls.
• Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution.
• Conduct threat, vulnerability and risk assessments.
• Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
• Establish near term goals and provide input to longer term goals within the area of responsibility.
• Maintain awareness of relevant regulations and decisions.
• Ensure GP&S's guidance and response actions align with Accenture's policies.
• Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification.
• As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders.
• Deal with difficult and sensitive situations appropriately and confidentially.
• Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture's facilities, people, or operations.
• Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees.
• Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs).
• Personnel Security.
• Support employees/contractors/clients affected by internal / external security incidents.
• Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.
• Support security awareness training.
• Support executive protection and event security management.
• Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.
• Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.
• Act as the primary escalation path in ASEAN for incidents raised by partners such as Employee Relations, Human Resources, or Workplace.
• Other Requirements.
• Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required.
• Ability to travel 25% of the time.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Experience:

8 years required

Skills:

Project Management, Microsoft Office, Problem Solving, Recruitment, Power point

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Understand customer needs and recommend suitable IT solutions, especially Open-Source-base solutions.
• Design solutions and prepare Architecture, BOM, SOW, and cost estimates.
• Prepare technical proposals and support RFP, RFQ, and TOR requirements.
• Present solutions and conduct technical demonstrations and PoCs for customers.
• Work closely with Sales, Product, Delivery, partners, and vendors to support business opportunities and project success.
• Thai Nationality Only.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field.
• Experience in Presales, Solution Consulting, Solution Engineering, or related IT roles.
• Good understanding of IT infrastructure, enterprise technology, or related solutions.
• Experience in solution design, technical proposals, BOM, SOW, RFP/RFQ/TOR, presentations, or PoCs.
• Good communication, presentation, analytical, and problem-solving skills.
• Able to communicate in English, both written and spoken.
• Able to work effectively with customers, Sales teams, technical teams, partners, and vendors.
• Relevant technical or vendor certifications are an advantage.
• Provident Fund.
• Group Life and Health Insurance, including Dental Coverage up to THB 4,000 per year.
• Annual Health Check-up.
• 10 - 20 Days of Annual Leave, based on years of service.
• Annual Salary Review.
• Annual Bonus.
• Annual Company Party and Company Outing.
• Training Budget of THB 10,000 per year.

Experience:

6 years required

Skills:

System Administration, Cloud Computing, Windows Server, Architecture, OpenStack

Job type:

Full-time

• Lead the deployment, implementation, and maintenance of hardware and application software at customer sites, ensuring system stability, service quality, and operational excellence.
• Engage with customers to understand business requirements, provide technical solutions, manage expectations, and coordinate with internal teams and headquarters to ensure timely issue resolution.
• Provide technical guidance and support for complex incidents, including troubleshoot ...
• Drive continuous improvement initiatives by analyzing system performance, identifying optimization opportunities, and recommending effective technical solutions to enhance service quality and efficiency.
• Manage and coordinate project activities, operational tasks, and service delivery milestones to ensure successful execution within agreed timelines, quality standards, and SLA requirements.
• Support critical incident and problem management by coordinating cross-functional teams, providing expert advice, and ensuring effective resolution of technical issues.
• Provide technical coaching, knowledge sharing, and guidance to junior engineers to improve team capability and technical competency.
• Prepare and deliver project updates, operational reports, risk assessments, and technical recommendations to customers and management.
• Collaborate with internal stakeholders to ensure compliance with company policies, technical standards, and service delivery processes while continuously improving customer satisfaction.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Minimum 6 years of experience in IT infrastructure, system integration, cloud infrastructure, or IT operations, with strong hands-on technical experience.
• Strong experience in Linux and Windows operating systems, including system administration, troubleshooting, performance tuning, and operational support.
• Solid experience in server, storage, virtualization, and cloud infrastructure deployment, administration, and maintenance.
• Proven ability to independently handle complex technical issues, perform root cause analysis, and provide effective solutions in a customer-facing environment.
• Experience in project implementation, system integration, and coordination with cross-functional teams to deliver technical solutions successfully.
• Strong analytical and problem-solving skills with the ability to evaluate technical challenges and make appropriate recommendations.
• Good communication, presentation, and stakeholder management skills with a strong customer-service mindset.
• Good written and verbal communication skills in English.
• Self-motivated, proactive, and capable of sharing technical knowledge, supporting junior engineers, and contributing to team capability development.
• IP Networking, Switching, and Server Technologies.
• Virtualization platforms (e.g., VMware, KVM, Hyper-V).
• Cloud Computing Technologies and Cloud Infrastructure.
• Linux (CentOS, Ubuntu), Hypervisor, KVM, OpenStack, Xen.
• Windows Server Technologies and Microsoft ecosystem.
• Cloud Service Architecture.
• Cloud Storage and Backup Solutions.
• Cloud Migration Technologies (P2V/V2V) and Disaster Recovery Solutions.

Experience:

5 years required

Skills:

Good Communication Skills, Analytical Thinking, Risk Management, Problem Solving, Automation

Job type:

Full-time

• IT Service Desk Management.
• Manage the IT Service Desk team to provide end-user support for Head Office, branch offices, and other business units.
• Oversee installation, configuration, maintenance, and replacement of IT equipment including desktops, laptops, printers, mobile devices, and peripherals.
• Manage support services for Microsoft Windows, Microsoft 365, online collaboration platforms, and office productivity solutions.
• Control IT Asset Management and Software License Management processes.
• Coordinate workstation setup, relocation, and equipment deployment for new hires, employee transfers, and organizational changes.
• IT Helpdesk.
• Lead and manage IT Helpdesk operations to ensure compliance with established SLAs and KPIs.
• Oversee Incident Management, Service Request Management, Major Incident Management, and Escalation Processes.
• Monitor, analyze, and reduce recurring incidents in collaboration with Infrastructure and Application Support teams.
• Prepare operational reports, analyze service trends, and recommend continuous improvement initiatives to management.
• Develop and maintain the Knowledge Base and Service Catalog to improve service efficiency and user experience.
• Identity & Access Management (IAM).
• Manage the complete User Lifecycle Management process (Joiner, Mover, Leaver).
• Oversee provisioning, modification, suspension, and de-provisioning of user accounts across enterprise systems.
• Ensure access rights comply with the principles of Least Privilege and Role-Based Access Control (RBAC).
• Administer Microsoft Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and enterprise authentication services.
• Manage Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Access Management (PAM) solutions.
• Conduct periodic User Access Reviews and Access Recertification exercises.
• Ensure privileged accounts are managed and monitored in accordance with the Bank's security policies.
• People Management.
• Plan workforce capacity and manage team resources effectively.
• Establish KPIs and conduct performance evaluations.
• Develop team capabilities through coaching, mentoring, and training programs.
• Foster a culture of customer service excellence, security awareness, collaboration, and continuous improvement.
• Promote strong partnerships between IT and business stakeholders.
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related fields.
• Minimum of 10 years' experience in IT Service Desk, IT Helpdesk, or IT Operations.
• At least 5 years of leadership or team management experience.
• Proven experience in Identity & Access Management (IAM).
• Experience within the banking, financial services, or other highly regulated industries is preferred.
• Experience in Audit, Compliance, and Operational Risk Management.
• Experience supporting enterprise systems or banking applications is an advantage.
• Good communication skills in both Thai and English.
• Leadership & Team Management.
• Customer Service Excellence.
• Strategic & Analytical Thinking.
• Decision Making.
• Problem Solving.
• Communication & Presentation.
• Coaching & People Development.
• Change Management.
• ความเข้าใจในธุรกิจ/การดำเนินงานขององค์กร.
• Knowledge and understanding of business operations and the role of IT services in supporting organizational productivity and efficiency.

Skills:

Project Management, Problem Solving, Recruitment, Automation, Leadership Skill

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

6 years required

Skills:

Project Management, Problem Solving, Recruitment, Power point, Leadership Skill

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

7 years required

Skills:

Project Management, Import / Export, Risk Management, Negotiation, Recruitment

Job type:

Full-time

Who We Are About your role To provide strategic leadership on both demand fulfillment deliverables, such as demand planning process improvement, demand planning scenarios analysis, and business contingency planning. To develop demand planning strategy to deliver the most optimum cost, services, and quality. To partner with operations and commercial teams to achieve key KPIs such as forecast accuracy, service level, and new product introduction. To lead and oversee the customer service department, ensuring exceptional service delivery and customer satisfaction. Additionally, to lead ...

Experience:

3 years required

Skills:

Software Development, Microsoft Office, Service-Minded, Power point

Job type:

Full-time

The Software Application Support is responsible for supporting end users by troubleshooting system issues, coordinating with internal technical teams, and ensuring incidents are resolved within the agreed Service Level Agreement (SLA). This role also supports operational tracking, maintenance coordination, and project-related activities by working closely with Development Leads, Project Managers, and cross-functional teams to ensure smooth system operations and customer satisfaction. Key Responsibilities: Receive and manage support requests, incidents, and inquiries from end users ...

Skills:

Recruitment, Power point, YouTube, SQL, English

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Skills:

Product Development, Project Management, Recruitment, Data Entry, Purchasing

Job type:

Full-time

Req ID: 131439 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Summary Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/ ...

Skills:

Cost Analysis, Recruitment, Teamwork, Cloud Computing

Job type:

Full-time

Req ID: 137928 Remote Position: Hybrid Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Functional Area: SCM - Supply Chain Management Career Stream: CMT - Commodity Management Role: Consultant 1 Job Title: Commodity Management Consultant 1 Job Code: CO1-SCM-COMM Band: Level 10 Direct/Indirect Indicator: Indirect Summary Applies expertise in more than one area of specialization. Works on complex problems where analysis of situations or data requires and in-depth evaluation of various factors. Incumbents are accountable for quality of work ...

Experience:

8 years required

Skills:

ERP

Job type:

Full-time

• Develop and execute the company's IT roadmap aligned with business objectives.
• Partner with key stakeholders to identify opportunities for technology-driven improvements and innovation.
• Lead and mentor the IT team, promoting a culture of collaboration, accountability, and continuous improvement.
• Drive digital transformation initiatives across retail, F&B, logistics, and corporate operations.
• Stay updated with industry trends, emerging technologies, and best practices, and make recommendations for their integration into our IT infrastructure/systems.
• Infrastructure & Operations Management.
• Oversee daily IT operations and service delivery across all business locations.
• Ensure high availability and performance of networks, servers, cloud services, databases, and business-critical applications.
• Manage endpoint devices, Microsoft technologies, email systems, wireless networks, VPN, firewalls, and security solutions.
• Monitor and maintain IT infrastructure to minimize downtime and operational disruption.
• Enterprise Applications & Business Systems.
• Microsoft Dynamics 365 ERP.
• Point-of-Sale (POS) systems.
• Inventory and Warehouse Management Systems.
• E-commerce and Digital Platforms.
• HR and Payroll Systems.
• Coordinate system upgrades, integrations, testing, and deployment activities.
• Ensure systems effectively support business processes and operational requirements.
• Cybersecurity & Compliance.
• Develop and enforce IT policies, standards, and security procedures.
• Implement cybersecurity measures to protect company data, systems, and customer information.
• Manage backup, disaster recovery, and business continuity plans.
• Conduct periodic security reviews, risk assessments, and vulnerability management activities.
• Ensure compliance with applicable regulatory and corporate requirements.
• Project Management.
• Lead IT projects from planning through implementation and post-launch support.
• Manage system migrations, infrastructure upgrades, software implementations, and business process improvement initiatives.
• Ensure projects are delivered on schedule, within budget, and according to business requirements.
• Coordinate with internal stakeholders and external vendors throughout project lifecycles.
• Vendor & Budget Management.
• Manage relationships with IT vendors, service providers, and technology partners.
• Evaluate and recommend technology solutions and services.
• Negotiate contracts and monitor service-level agreements (SLAs).
• Develop and manage IT budgets while ensuring cost-effective utilization of resources.
• User Support & Service Management.
• Ensure timely and effective IT support for all users.
• Establish service management standards and performance metrics.
• Provide technical leadership for the resolution of complex system and application issues.
• Drive continuous improvement in user experience and IT service quality.
• Business Collaboration.
• Work closely with Retail, Operations, Supply Chain, Finance, HR, Marketing, and other departments to understand business requirements.
• Recommend technology solutions that improve efficiency, customer experience, and operational performance.
• Act as a trusted advisor to business stakeholders on technology-related mattters.
• Skills Experience Qualification.
• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
• Minimum 8+ years of IT experience, including leadership or management responsibilities.
• Ability to communicate effectively in both English and Thai, with strong verbal and written proficiency.
• Experience supporting multi-site retail, F&B, hospitality, or consumer-facing businesses is highly preferred.
• Microsoft Dynamics 365 ERP.
• Point-of-Sale (POS) systems.
• Customer Relationship Management (CRM).
• Microsoft Windows Server and Desktop environments.
• Microsoft 365 and Exchange/Outlook.
• SQL Database Administration.
• Active Directory, DNS, DHCP.
• LAN/WAN, Wireless Networks, VPN, Firewalls.
• Cybersecurity technologies and best practices.
• Experience in project management and system implementation.
• Strong vendor management and budgeting experience.
• Knowledge of IT governance, risk management, and business continuity planning.
• Available in short notice is an advantage.

Skills:

Microsoft Office, Problem Solving, Recruitment, Power point, Automation

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Skills:

Project Management, Recruitment, Data Entry, Teamwork, Cloud Computing

Job type:

Full-time

Req ID: 139794 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Job Title: Lead Engineer, Program / Project Management Functional Area: Engineering (ENG) Career Stream: Engineering Program / Project Management (EPM) Role: Lead Engineer (LEN) Job Code: LEN-ENG-EPM Job Band: 08 Direct/Indirect Indicator: Indirect Summary The Lead Engineer, Program/Project Management is accountable for planning and directing design engineers and other technical engineers working on specific projects. They manage the development, implementa ...

Experience:

6 years required

Skills:

Problem Solving, Data Analysis, Architecture, Recruitment, Power point

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

4 years required

Skills:

Hive

Job type:

Full-time

• Respond to and resolve first-level IT support tickets efficiently.
• Assist users with hardware, software, and connectivity issues.
• Perform routine software installations and updates.
• Contribute to the creation and maintenance of technical documentation.
• Coordinate with senior staff on unresolved incidents.
• Support user account management activities.
• Follow IT security protocols to manage sensitive information.
• Assist users with application issues.
• Perform data correction as per request.
• Support day-to-day IT operations for systems utilized within the designated field.
• Assist in maintaining and troubleshooting common systems (HIVE, CX, Honda Connect, Web-EDI, Dealer Support, etc.).
• Monitor system performance and ensure smooth operation through regular checks and updates.
• Communicate with internal teams to swiftly address IT-related inquiries or issues.
• Participate in technical evaluations and testing of new systems as required.
• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or any IT related fields.
• 0-4 year experience in IT helpdesk, IT support, Call support or User management support on AD.
• Basic understanding of IT Service Management processes.
• Problem-solving skills to address IT issues effectively.
• Skills in hardware and software troubleshooting.
• Familiarity with networking basics and Microsoft 365 applications.
• Strong customer service and communication skills.
• Positive attitude, service minded, and high responsibility.
• Able to work in.
• Bangchan, Minburi.
• area.
• Permanent staff status (full time hiring) with full company's welfare & benefit.
• Attractive commission.
• Free lunch meal.
• Social Security.
• Provident Fund.
• Annual Leave.
• Health & accident insurance.
• Dental allowance.
• Transportation allowance.
• Salary increment.
• Company outing / new year party & many parties.
• Annual health check up.
• Training.
• Uniform.
• Birthday cake.
• Mini cafe and ice cream bar in office.
• BTS Yellow line Ladprao 71, Ladprao 83.
• MRT Ladprao.