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Experience:
2 years required
Skills:
Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English
Job type:
Full-time
Salary:
฿25,000 - ฿28,000, negotiable
- Position Summary
- We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
- Provide daily CRM helpdesk support via phone, email, or remote tools
- Troubleshoot user issues and guide them through solutions
- Document and track technical problems and resolutions
- Assist with user onboarding, training sessions, and usage guidance
- Monitor CRM usage and proactively offer tips and support to users
- Liaise with the technical team for system-level escalations
- Maintain CRM-related documentation, FAQs, and user guides
- Gather user feedback and suggest usability improvements.
- Diploma or Degree in IT, Computer Science, Business Computer, or a related field
- 1-3 years of experience in IT Support, Helpdesk, or CRM user support
- Familiarity with CRM systems (PipeDrive preferred, but not required)
- Good communication skills in Thai and fair in English
- Strong customer service mindset and problem-solving skills
- Organized, patient, and able to explain technical steps to non-technical users
- Ability to multitask and manage support cases efficiently
- Basic knowledge of CRM configuration or data handling is a plus.
- What's the Offer
- Competitive salary and overtime pay
- Friendly, collaborative, and supportive work environment
- Opportunity to grow in CRM expertise and customer support
- Access to sales and leadership training tools
- Career advancement within our Digital Solutions team.
3 days ago
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Experience:
No experience required
Skills:
Good Communication Skills, Willing To Work Overtime, High Responsibilities, Multitasking, English, Mandarin, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿30,000, negotiable
- Translate verbal and written communication between the CEO and external/internal contacts.
- Join meetings (online/in-person) to interpret in real-time.
- Manage and organize the CEO s calendar, appointments, and travel plans if required.
- Draft and translate emails, documents, and presentations.
- Coordinate with suppliers, clients, and teams across multiple countries.
- Take meeting notes and follow up on action items.
- Handle confidential information with discretion.
- Help the CEO stay on top of deadlines, meetings, and priorities if required.
- Occasionally assist in business-related research or administrative tasks.
- Provide general executive support as needed.
- Fluency in English + Chinese/Thai (both written and spoken) Burmese is a plus.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- High level of professionalism and discretion.
- Basic understanding of business culture or willingness to learn.
- Prior experience as a PA, translator, or coordinator is a plus.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- What We Offer.
- Opportunity to work closely with the CEO of a growing international business.
- Flexible work environment.
- Hands-on experience in global trade and manufacturing.
- Travel opportunities may be available.
- How to Apply.
- Send your CV, a short introduction, and your language proficiency details to [email protected]
- Please include any relevant translation or assistant experience..
5 days ago
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Khlong Toei, Bangkok, Customer Service
,Hospitality
,Administrative
Customer Service,Hospitality,Administrative
Experience:
2 years required
Skills:
Enthusiastic, High Responsibilities, Willing To Work Overtime, Work Well Under Pressure, English, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿25,000, negotiable, commission paid with salary
- Recruit, interview, and train restaurant staff to maintain high service standards.
- Manage staff schedules and oversee daily operations effectively.
- Ensure hygiene and sanitation standards are upheld in the kitchen and dining areas.
- Supervise food preparation, presentation, and storage to comply with health and safety regulations.
- Engage with customers to ensure satisfaction with food quality and service.
- Monitor inventory levels and ensure adequate stock of food and supplies.
- Oversee cash flow and manage outstanding bills efficiently.
- Analyze customer feedback and implement strategies to enhance service quality.
- Resolve customer complaints professionally and promptly.
- High school diploma or Bachelor s degree (preferably in business administration or hospitality).
- Proven experience as a supervisor in the hospitality industry.
- Ability to thrive in a fast-paced environment and stand for extended periods.
- Strong management and organizational skills.
- Excellent communication and customer service skills.
- Proficiency in both written and spoken English.
6 days ago
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