Filter Jobs

Associate Director - Data Analytics Customer Experience Group (Bangkok based, relocation provided)

Bangkok, Management ,Customer Service Management,Customer Service

Skills:

Microsoft Office, Problem Solving, Recruitment, Automation, Backbone, Tableau, YouTube, SQL, English

Job type:

Full-time

Salary:

negotiable

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
About Agoda.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Verticals (GSV) team. We serve as the backbone for CEG's global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda's business performance.
This role is within the.
Partner Excellence team., which is a part of CEG's Global Service Verticals. The team focuses on driving end to end partner experience and process improvements, and scaling impact through automation, AI, and tooling across both partner-facing and agent-facing journeys.
This role is responsible for leading a portfolio of global partner excellence programmes with a focus on complex system support in the Customer Experience Group (CEG), with a focus on: (i) process optimization and PX improvements across the post booking partner journey, (ii) automation, AI, and tooling to enhance customer and agent experience, (iii) collaboration with product and commercial teams to drive structural changes and (iv) reduce partner effort and CEG cost to serve, unlock commercial value from partner support insights.
You will lead a high performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non technical (Operations/Support/Commercial) teams.
Lead and Own a Portfolio of Transformational Initiatives.
Own from end to end a collection of projects and/or areas of business in CEG (global coverage), spanning commercial enablement and process excellence initiatives.
Prioritize, plan, and drive initiatives that improve mission critical metrics: partner satisfaction (e.g., PSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
Ensure CEG readiness to support Agoda's new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams.
Shape End to End Customer & Process Improvements.
Continuously improve CEG end to end processes across the post booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
Drive Commercial driven Solutions & Insights in Operations.
Partner with Product Management / Technology /CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
Drive strategic initiatives across CEG such as improving complex systems support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
Identify opportunities to leverage automation, AI, and tooling across customer, partner and agent journeys (e.g., self service, post-booking APIs).
Lead and Develop a High Performing Team.
Set long term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Partner Excellence team.
Provide structured feedback, mentoring, and support to enable your team's growth and to consistently raise the bar for quality and impact.
Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans acting at all times as the ultimate owner of the portfolio's outcomes.
Experience & Background.
At least 8-10+ years of experience in project/program management, strategy & operations, commercial excellence, process improvement, management consulting, or similar fields.
Significant people leadership experience, including building and managing high performing teams (ideally including people managers and individual contributors).
Proven track record of leading and influencing complex, cross functional initiatives from idea to implementation, with clear, measurable business impact.
Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
Technical & Analytical Skills.
Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus(you have to be willing to learn).
Exposure to AI/ML driven solutions in an operational or PX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
Commercial Excellence, Process, and Delivery Skills.
Demonstrated experience in process improvement and transformation, ideally in commercial, operations or customer support environments.
Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross functional teams.
Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost to serve.
Leadership, Communication & Ways of Working.
Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
Ability to work effectively in a fast paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high velocity setting.
A growth mindset and positive attitude: proactive, hands on, detail oriented, and with a strong sense of ownership and accountability.
Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus.
What we offer.
Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
Exciting, high impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
Continuous learning and development opportunities through corporate learning programs.
Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
Please review our Hiring Process Guidelines before your interview click.
here.
to learn how interviewing at Agoda works.
Discover more about working at Agoda.
Agoda Careers.
https://careersatagoda.com.
Facebook.
https://www.facebook.com/agodacareers/.
LinkedIn.
https://www.linkedin.com/company/agoda.
YouTube.
https://www.youtube.com/agodalife.
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
privacy policy.
Disclaimer.
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Today

Bangkok, Analyst ,Senior Management Analyst,Senior Management

Experience:

4 years required

Skills:

Data Analysis, Recruitment, YouTube, SQL, English

Job type:

Full-time

Salary:

negotiable

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
We are looking for an Associate Director to join the largest and fastest growing online hotel booking platform in Asia based in Bangkok, Thailand. Agoda is a strongly data driven organization: as an Associate Director, your insights will impact strategic and tactical decisions driving business growth.
As a pivotal leader in Data Analytics, you will drive transformative business impact by leading a team to deliver strategic, action-oriented insights. Your role is crucial in shaping data-driven decisions that enhance Agoda's competitive edge and operational efficiency.
Spearhead analytical projects that align with stakeholder needs, from problem definition to insightful communication of results, influencing key areas like Marketing, Product, and Partner Services.
Lead initiatives such as predictive modeling to optimize customer wait times and call demand, customer segmentation for personalized service, and the creation of innovative dashboards for business intelligence.
Collaborate with stakeholders to uncover business opportunities, leveraging data to inform strategic decision-making.
Proactively prioritize business strategies through insightful data analysis, driving growth and efficiency.
Ensure timely, error-free delivery of analytical outputs, enhancing decision-making processes across the organization.
Guide your team in defining business problems, extracting and analyzing data, and presenting findings through compelling visualizations.
Balance multiple priorities, maintaining clear communication with stakeholders on progress and delivery timelines.
Strengthen team resilience, mitigating risks of process or system failures.
Mentor and develop team members, fostering a culture of continuous improvement and career growth.
Bachelor's degree in mathematics, statistics, data science, computer sciences, engineering or a related degree program with outstanding academic results.
8+ years of relevant experience, including 4+ years of experience as a people manager.
SQL proficiency: can extract data from large databases using SQL to develop data queries.
Excellent problem-solving skills including the ability to analyze and resolve complex problems.
Strong business sense.
Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds.
Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines.
Fluent in English both spoken and written - additional languages are a plus.
Attitude.
Curious, proactive, practical and solution-oriented with "Get it done!" attitude.
Data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels.
Interested in telling an impactful story with analysis and smart data visualization, not just number crunch.
Able to work in a highly multi-cultural team.
Attentive to detail and committed to data integrity.
Aware of the importance of discretion, confidentiality, and ethical behavior.
What we offer.
Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company.
A clearly defined career path will help you to continuously develop your skills.
The chance to propose ideas to improve operations based on data and have an impact on the customer experience.
Relocation package for employees joining from abroad.
International health insurance.
Annual performance bonus.
Parking fees reimburse.
Discount for Agoda employee booking on Agoda.com.
Please review our Hiring Process Guidelines before your interview click.
here.
to learn how interviewing at Agoda works.
Discover more about working at Agoda.
Agoda Careers.
https://careersatagoda.com.
Facebook.
https://www.facebook.com/agodacareers/.
LinkedIn.
https://www.linkedin.com/company/agoda.
YouTube.
https://www.youtube.com/agodalife.
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
privacy policy.
Disclaimer.
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

1 day ago

MIS Analyst

Agency Partnership Manager, Thailand

Bangkok, IT / Programming ,Analyst IT / Programming,Analyst

Skills:

Excel, SQL

Job type:

Full-time

Salary:

฿35,000 - ฿40,000, negotiable

ชอบและสนใจงานทางด้าน AI.
รู้จักและเคยใช้งาน Microsoft O365 เป็นอย่างดี เช่น Outlook, Share Point, โปรแกรมต่างๆ ของ Microsoft.
รู้จักและเคยใช้งาน Copilot Studio, Power Automate.
ใช้งาน Excel คล่อง ใช้สูตรได้ VLOOKUP, Count if, Sum if.
เขียน VBA ใน Excel ได้.
มี Skill SQL Programming.
Provide operation process improvement by IT tool/ computer technical applying..
Bachelor's Degree Major in Computer Science, IT, MIS or related fields.
มีประสบการณ์ทำงานทางด้าน IT หรือ AI อย่างน้อย 1-3 ปี.
Computer literate in Microsoft Office - VBA Excel.
FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

2 days ago

Thailand Agency Partner Lead - Scaled Growth

Bangkok, Sales ,Marketing / Advertising Sales,Marketing / Advertising

Skills:

Legal, Branding, SQL

Job type:

Full-time

Salary:

negotiable

Define and co-own account plans to unlock investments and drive client s business objectives.
Be a strong consultant to agencies and brands though full-funnel digital media offerings and e-commerce.
Create persuasive sales presentations using market trends, case studies and product collateral.
Retain and grow revenue from advertisers; exceed quarterly sales goals.
Build and sustain trusted client relationships with agencies and brands, delivering the highest standard of consultancy and service.
Roll out training and enablement programs, and aid in agency certification program.
Mobilize cross-functional support around client opportunities and challenges.
Collaborate with internal teams globally and regionally across product, marketing, legal, engineering and sales to structure and execute operational and strategic initiatives.
Brainstorm, identify, and implement advertising solutions on TikTok products to deliver measurable results for clients.
Identify relevant trends and opportunities to craft business cases in support of any new products and/or solutions.
Ensure smooth operations for campaigns from start to finish by working closely with different cross functional team members.
5+ years of experience in ad tech sales, digital media planning, or strategy roles.
Strong understanding of digital media platforms, ad tech ecosystems, and measurement for branding and performance campaigns.
Proven ability to consistently meet and exceed sales targets.
Experience working effectively with cross-functional teams in a fast-paced environment.
Excellent presentation and communication skills, with the ability to influence senior stakeholders.
Analytical mindset with the ability to interpret data and translate insights into business impact.
Demonstrated understanding of global network agency structures, and agency group hierarchies.
Experience working with agency trading teams, including understanding how trading functions influence media investment decisions and budget allocation across agency groups is strongly preferred.
Understanding of budget shift mechanics across platforms, channels, or campaign types including advising clients on reallocation strategies to maximize ROI is preferred.
Proficiency with SQL, data visualization tools (e.g., Power BI, Tableau), or database pipelines is a plus.
Self-starter with a fast-learning, can-do attitude.
Ambitious and resilient, with a strong desire to grow and develop within TikTok.

2 days ago

TikTok Shop - Platform Strategy Lead (Integrated Marketing) - Thailand

Bangkok, Sales ,Business Development ,Strategy / Planning Sales,Business Development,Strategy / Planning

Skills:

Branding, SQL, Power BI

Job type:

Full-time

Salary:

negotiable

Define and execute strategies to expand TikTok s share of revenue and partnership opportunities with independent agencies in Thailand and cross-border markets.
Build and strengthen C-level relationships within agency networks, positioning TikTok as a priority partner.
Develop and manage agency account plans in partnership with agency teams to drive investment and deliver business KPIs.
Lead cross-functional collaboration with product, operations, and strategy teams to deliver scalable and innovative solutions.
Design annual and quarterly business plans, synthesizing market insights, agency analysis, and industry trends to guide growth strategy.
Influence agency executives and day-to-day stakeholders to drive alignment and deliver on partnership goals.
Champion performance, branding, commerce, and retargeting solutions to help agencies leverage TikTok s ad tech ecosystem and creative capabilities.
Provide accurate forecasting, business analysis, and reporting to support planning and performance tracking.
Craft compelling sales narratives and case studies that highlight TikTok s value proposition and market leadership.
Execute both scaled engagement programs and targeted initiatives to deepen agency partnerships.
Consistently achieve and exceed sales and growth targets for self and team.
Anticipate market trends, identify new opportunities, and build business cases to influence product roadmaps and commercial strategies.
5 years of experience in ad tech sales, digital media, or strategy roles, with strong exposure to agency partnerships.
Proven success managing independent agencies and advertisers with complex scaling challenges.
Strong knowledge of digital media platforms, ad tech ecosystems, and measurement methodologies for branding and performance campaigns with a track record of consistently meeting or exceeding sales and revenue targets.
Experience leading cross-functional initiatives and people management in fast-paced environments.
Exceptional presentation, communication, and stakeholder management skills.
Analytical mindset with the ability to translate insights into business impact.
Preferred Qualification(s).
Established relationships with agency and brand leadership in Thailand and across SEA.
Strong expertise in driving both brand and performance outcomes through integrated media and creative solutions.
Experience in e-commerce and commerce-driven media strategies.
Proficiency in SQL, Power BI, Tableau, or other data visualization/analysis tools.
Skilled storyteller with the ability to inspire partners and communicate complex solutions simply.

2 days ago

Our AI will read it and recommend you best jobs

Analyst/Senior Analyst, Meta Search Engine Marketing (Bangkok Based, Relocation provided)

Bangkok, Marketing / Advertising ,Strategy / Planning ,Management Marketing / Advertising,Strategy / Planning,Management

Skills:

Statistics, Marketing Strategy, SQL

Job type:

Full-time

Salary:

negotiable

Develop analytical frameworks to evaluate business performance across key marketing and commercial initiatives.
Analyze complex business and marketing data to generate actionable insights that support strategic decision-making and drive business growth.
Build and maintain business dashboards and reporting tools, enabling stakeholders to effectively monitor campaign performance and key business metrics.
Partner with business leaders to identify growth opportunities and translate data into strategic recommendations.
Campaign Performance & ROI Optimization.
Monitor and evaluate campaign investments, promotional strategies, and seller budget utilization to maximize marketing effectiveness and business ROI.
Identify performance gaps and recommend optimization strategies to improve campaign efficiency, budget allocation, and commercial outcomes.
Deliver regular business performance reviews, campaign forecasting, ROI analysis, and executive-ready recommendations to key stakeholders.
Support major platform campaigns by providing performance tracking, business insights, and strategic recommendations throughout the campaign lifecycle.
Cross-Functional Strategy & Business Partnership.
Partner closely with Data Science and Analytics teams to design and improve automated reporting solutions and performance measurement frameworks.
Collaborate with Campaign, Marketing, Category, Commercial, Creator Operations, and Product teams to identify business opportunities and optimize future marketing initiatives.
Serve as a strategic business partner by providing analytical support and influencing cross-functional decision-making through data-driven insights.
Drive continuous improvements in business performance through strong collaboration across local and regional teams.
Team Leadership & Strategic Project Management.
Lead and develop a team of strategy and business analytics professionals, fostering a culture of curiosity, ownership, collaboration, and continuous learning.
Set team priorities and provide strategic direction based on business objectives, growth opportunities, and organizational priorities.
Drive cross-functional strategic initiatives while ensuring alignment across stakeholders and effective execution of key business projects.
Promote knowledge sharing, analytical excellence, and best practices to improve overall business outcomes.
Bachelor's degree or above in Business, Economics, Marketing, Statistics, Data Analytics, or a related field.
4+ years of experience in business strategy, commercial strategy, business analytics, management consulting, marketing strategy, or related functions.
Strong analytical skills with advanced proficiency in Microsoft Excel for handling large and complex datasets.
Experience using business intelligence and data visualization tools such as SQL, Python, R, Tableau, or similar analytical platforms.
Strong problem-solving, stakeholder management, and project management capabilities with the ability to influence cross-functional teams.
Excellent communication skills with the ability to present data-driven insights to senior stakeholders.
Experience in e-commerce, digital platforms, marketplaces, technology, consulting, or high-growth internet companies.
Experience supporting large scale marketing campaigns, growth initiatives, or commercial strategy projects.
Familiarity with dashboard development, business intelligence reporting, and performance measurement frameworks.
Ability to balance strategic thinking with hands-on execution in a fast-paced and dynamic environment.

2 days ago

Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)

Bangkok, Analyst ,Marketing / Advertising Analyst,Marketing / Advertising

Skills:

Digital Marketing, Data Analysis, Recruitment, YouTube, Python, SQL, SAS, English

Job type:

Full-time

Salary:

negotiable

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
Get to Know our.
The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
In this Role, you'll get.
Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.
What you'll Need to.
Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science).
Ability to communicate fluently in English.
2+ years' experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company.
Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL.
Good numerical reasoning skills.
Proficiency in Excel.
Intellectual curiosity.
It's Great if you.
Experience in digital marketing.
Academic research experience.
Bengaluru.
Please review our Hiring Process Guidelines before your interview click.
here.
to learn how interviewing at Agoda works.
Discover more about working at Agoda.
Agoda Careers.
https://careersatagoda.com.
Facebook.
https://www.facebook.com/agodacareers/.
LinkedIn.
https://www.linkedin.com/company/agoda.
YouTube.
https://www.youtube.com/agodalife.
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
privacy policy.
Disclaimer.
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

3 days ago

Data Analytics Manager

PTG Energy PCL

Huai Khwang, Bangkok, Analyst ,Strategy / Planning Analyst,Strategy / Planning

Skills:

SQL, Python, SAS

Job type:

Full-time

Salary:

negotiable

Manage and plan the data direction and strategy for business need.
Drive successful of data insight initiatives and effective collaboration with stakeholders.
Analyze business requirements and identify business problems into an analytics question and gain a deep understanding of models and algorithms capability and limitations.
Create reports and dashboards based on data mining, evaluation, analysis, and visualization.
Collaborate with key stakeholders including the Executive, Business Units, Data and IT teams to identify opportunities for leveraging company data to drive business solutions.
Coordinate with the software developers, data engineers and data scientists to oversee the delivery of analytics solutions and formulate strategy for technology adoption and impact measurement.
Work Experience.
5 years of experience as a data analyst or business data analyst.
Advanced knowledge in SQL and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
Experience with data studio, Big Query.
Experience with R, Python, SAS, SPSS, other analytic tools.
Experience supporting and working with cross-functional teams in a dynamic environment.

4 days ago

Lead Manager/Associate Director, Strategy & Analytics (Bangkok-based, Relocation Provided)

Bangkok, Analyst ,Supply Chain Analyst,Supply Chain

Experience:

2 years required

Skills:

Problem Solving, Data Analysis, Recruitment, Automation, Tableau, YouTube, Python, SQL

Job type:

Full-time

Salary:

negotiable

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED).
Location: Bangkok, Thailand (*Not open for remote work).
The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda's supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
In this Role, you'll get to.
Translate internal briefs into analytical projects (to include refining the initial brief and asking the 'right questions', working through potential hypotheses and storyboarding the output).
Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
Proactively identify opportunities for growth within supply and the wider business.
Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
Automate manual operational processes and present back on time savings gained through modernization of business operations.
What you'll Need to Succeed.
At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI.
Advanced working knowledge and hands-on experience in SQL.
Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably).
Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R).
Bachelor's degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.).
Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
Experience in conducting A/B testing experimentation.
Strong experience in finding data insights and provide business recommendation to the business.
A hacker's mindset - the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
Data driven in both decision making and performance measurement.
Extreme comfort in ambiguous, fast-paced environment.
Ability to multi-task, prioritize and coordinate resources.
MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
Asian market experience.
Travel industry / e-commerce / tech / consulting experience.
sanfrancisco.
Please review our Hiring Process Guidelines before your interview click.
here.
to learn how interviewing at Agoda works.
Discover more about working at Agoda.
Agoda Careers.
https://careersatagoda.com.
Facebook.
https://www.facebook.com/agodacareers/.
LinkedIn.
https://www.linkedin.com/company/agoda.
YouTube.
https://www.youtube.com/agodalife.
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
privacy policy.
Disclaimer.
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

4 days ago

Business Analyst (Supply Analytics, Bangkok-based, Relocation provided)

Bangkok, Strategy / Planning ,Management Strategy / Planning,Management

Experience:

7 years required

Skills:

Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

Salary:

negotiable

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
Strategy & Analytics is a fast-growing and dynamic team within the Strategic Partnerships department of Agoda. Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's non-accommodation partners and promote Agoda's top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. The Strategy & Analytics team's scope includes profitability optimization, target setting, KPI management, data analytics, and business strategy.
As Lead Manager / Associate Director - Strategy & Analytics, you will lead the data strategy and governance of one of Booking Holdings' most critical initiatives, defining how Agoda, Booking.com, and Priceline collectively measure, interpret, and act on business performance.
Within Booking Holdings, an enhanced and more connected B2B business is being built consolidating the businesses of Booking.com, Priceline and Agoda into a single global division ("New B2B Business").
You will own a high-visibility, cross-brand program that goes far beyond data management. This initiative shapes how the company defines growth, evaluates profitability, and allocates resources across its portfolio of businesses, with the work you deliver directly informing decisions at the highest levels of the organization.
If you are energized by impact and ready to build something that truly matters, this role is for you.
Lead the design and implementation of a unified data strategy and measurement framework across Agoda, Booking.com, and Priceline, establishing a single source of truth for how the New B2B Business defines, tracks, and acts on performance.
Own the data harmonization roadmap from scoping through phased delivery, ensuring alignment on definitions, metrics, and data logic across three distinct brand organizations with differing systems and conventions.
Analyze and translate complex data into actionable insights that drive business strategy and enable strategic decision-making.
Build and develop a high-performing global team of analysts by setting strategic direction, establishing quality standards, and creating an environment where the team operates with clarity, accountability, and ambition.
Collaborate with senior stakeholders and cross-functional global teams across Analytics, Product, Tech, Finance, Legal, etc., to execute on strategic initiatives.
Keep leadership informed and aligned by providing rigorous reporting and analysis on strategic initiatives, communicating progress, risks, and recommendations in a clear and structured manner to support data-driven decision-making at the Executive level.
7+ years of total professional experience in an analytically rigorous environment; prior experience at a top-tier management consulting firm with demonstrated progression and impact is strongly preferred.
Proven experience leading complex, multi-stakeholder projects, owning timelines, deliverables, and executive reporting.
A track record of independently structuring and solving complex, ambiguous problems.
Strong data literacy and business numeracy, genuinely comfortable interrogating business metrics, evaluating data logic, and translating numbers into meaningful business insights.
Prior experience managing and developing a team, with the ability to lead across geographies and functions.
Exceptional Executive communication and presentation skills, able to distill complex, nuanced topics into clear, compelling, and actionable narratives.
A high-ownership mindset, comfortable with ambiguity, energized by fast-moving environments, and fully accountable for outcomes.
Proficiency in SQL or data querying tools.
Proficiency in Tableau or equivalent BI and visualization platforms.
A degree in Statistics, Economics, Mathematics, Computer Science, or a related quantitative discipline; an MBA or advanced degree from a top-tier institution is a meaningful plus.
Please review our Hiring Process Guidelines before your interview click.
here.
to learn how interviewing at Agoda works.
Discover more about working at Agoda.
Agoda Careers.
https://careersatagoda.com.
Facebook.
https://www.facebook.com/agodacareers/.
LinkedIn.
https://www.linkedin.com/company/agoda.
YouTube.
https://www.youtube.com/agodalife.
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
privacy policy.
Disclaimer.
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

4 days ago

Business Analyst (Data Team)

Bangkok, Analyst ,Business Development Analyst,Business Development

Experience:

2 years required

Skills:

Problem Solving, Data Analysis, Recruitment, Automation, Tableau, YouTube, Python, SQL

Job type:

Full-time

Salary:

negotiable

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED).
Location: Bangkok, Thailand (*Not open for remote work).
As part of the Supply Analytics, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met.
We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda's unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
As a Business Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
In this Role, you'll get to.
Translate internal briefs into analytical projects (to include refining the initial brief and asking the 'right questions', working through potential hypotheses and storyboarding the output).
Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
Proactively identify opportunities for growth within supply and the wider business.
Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
Automate manual operational processes and present back on time savings gained through modernization of business operations.
What you'll Need to Succeed.
At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI.
Advanced working knowledge and hands-on experience in SQL.
Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably).
Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R).
Bachelor's degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.).
Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
Experience in conducting A/B testing experimentation.
Strong experience in finding data insights and provide business recommendation to the business.
A hacker's mindset - the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
Data driven in both decision making and performance measurement.
Extreme comfort in ambiguous, fast-paced environment.
Ability to multi-task, prioritize and coordinate resources.
MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
Asian market experience.
Travel industry / e-commerce / tech / consulting experience.
sanfrancisco.
Please review our Hiring Process Guidelines before your interview click.
here.
to learn how interviewing at Agoda works.
Discover more about working at Agoda.
Agoda Careers.
https://careersatagoda.com.
Facebook.
https://www.facebook.com/agodacareers/.
LinkedIn.
https://www.linkedin.com/company/agoda.
YouTube.
https://www.youtube.com/agodalife.
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
privacy policy.
Disclaimer.
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

4 days ago

Process Automation Engineer

Yannawa, Bangkok, Analyst ,IT / Programming ,Management Analyst,IT / Programming,Management

Skills:

SQL, ETL, Compliance

Job type:

Full-time

Salary:

negotiable

Act as the first point of contact and trusted data solution partner for business data initiatives, translating banking business needs into clear data requirements, data model inputs, SQL-based data inquiries, and delivery-ready specifications for the Data Warehouse and Data Analytics teams.
Serve as the intake owner for data projects, enhancement requests, impact assessments, and data usage demand.
Lead and coordinate project planning, timeline management, stakeholder communication ...
Lead the analysis and design of end-to-end data flows, translating business requirements into data solutions, source-to-target mappings, and high-level data architecture in collaboration with data architects, data engineers, data governance teams, and vendors.
Lead the design of business-aligned data models, data structures, and data lineage, ensuring consistency across source systems, data warehouse, data marts, and analytics consumption layers.
Use SQL for basic to intermediate data inquiry, profiling, reconciliation, validation, and issue inve.
stigation.Facilitate workshops, manage requirements scope, track decisions, resolve requirements issues, and secure business sign-off.
Support SIT and Perform UAT activities, defect investigation and resolution, data quality checks, production readiness, user communication, and post-implementation review.
Work with data engineers to resolve data incidents, if any.
Apply now if you have these advantages.
Bachelor s or Master s degree in Business, IT, Data, Computer Science, MIS, Finance, or related field.8-10+ years of experience in Business Analysis, Data Analysis, Data Warehouse, BI/Analytics, or project delivery, preferably in banking or financial services.
Hands-on experience with data warehouse concepts, data mart design, ETL/ELT lifecycle, reporting, dashboards, or analytics delivery.
Working knowledge of SQL for data inquiry, validation, and requirement clarification.
Good understanding of project management practices, Agile/Waterfall delivery, requirement traceability, risk/issue tracking, and stakeholder governance.
Expected knowledge across banking products and processes such as loans, deposits, payments, cards, customers, finance, risk, compliance, and regulatory reporting..
Why join Krungsri?.
As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more.
Apply now before this role is close. **.
FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
สอบถามข้อมูลเพิ่มเติม: Talent Acquisition Center 0-2-----000.
หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
EN (https://krungsri.com/b/privacynoticeen).
ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
ภาษาไทย (https://krungsri.com/b/privacynoticeth).

6 days ago

MIS Team Lead, Collections Department - Bangna Office

Bangkok, IT / Programming IT / Programming

Skills:

Python, Javascript, SQL

Job type:

Full-time

Salary:

negotiable

Work with users, Process Consultant and Process Automation Specialist to design final solution for each process.
Estimate man hour to deliver each feature.
Design, develop and test a workflow automation and RPA solution in alignment with the best practice and coding guideline standards.
Build and document the automation procedures.
Prepare test scenario for development phase.
Support and troubleshoot for live processes.
Implement change request processes.
Update the progress, inform and consult Process Consultant if there any issue during development.
Work with Team member to assess feasibility solution based on requirement and current technology.
Sharing new knowledge, technical issue and best practice solution to team member.
Bachelor's / Master s degree in Computer Science (preferred), Engineering or a related field.
Good programing or systematic logic.
Preferred experience with RPA Software like Kofax Kapow, BluePrism, UI Path, Automation Anywhere.
Preferred experience any of the programming languages like Python,VB Script,.NET C#, Javascript.
Preferred experience with Workflow Automation (e.g. Kofax TotalAgility or K2).
Preferred experience with Database (SQL).
Preferred experience with Agile development methodology.
Basic knowledge of C#, HTML, CSS, JavaScript, jQuery, Bootstrap, and XML, SQL,REST API..
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
(https://krungsri.com/b/privacynoticeen).
Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Only shortlisted candidates will be contacted".
FB: Krungsri Career.
LINE: Krungsri Career..

6 days ago

TikTok Shop - Seller Management Strategist - BI (E-commerce) - Thailand

Bang Na, Bangkok, Management ,Analyst ,IT / Programming Management,Analyst,IT / Programming

Skills:

Compliance, SAS, SQL

Job type:

Full-time

Salary:

negotiable

Lead and manage the MIS team responsible for Collections reporting, performance monitoring, and incentive/commission calculation and payment processes.
Oversee the preparation and accuracy of daily, weekly, and monthly business reports for the Collections Department.
Manage and validate incentive/commission calculations to ensure accuracy, completeness, and compliance with approved incentive schemes and business rules.
Work closely with Collections, Finance, HR, IT, and other relevant functions to ensure timely and accurate incentive/commission payments.
Analyze and improve existing reports, processes, and data workflows to enhance efficiency, accuracy, and turnaround time.
Develop and automate data processes for routine and ad-hoc reporting using tools such as SAS, SQL, Power BI, Tableau, Access, and Excel.
Gather business requirements, translate them into reporting and analytical solutions, and coordinate with cross-functional teams to deliver new business requirements.
Develop performance tracking reports and dashboards to monitor collector productivity, efficiency, and key performance indicators.
Design and develop data visualizations and dashboards that enable management to understand business performance and make informed decisions.
Provide data analysis and recommendations to support incentive scheme design, performance management, and business planning.
Establish appropriate data validation and quality control processes to minimize reporting and incentive calculation errors.
Present complex data and analytical findings clearly to management and business stakeholders.
Coach and develop MIS team members, assign workload, monitor performance, and ensure timely delivery of team objectives.
QualificationsBachelor's or Master's degree in Business Administration, Statistics, Economics, Information Technology, Computer Science, Data Analytics, or a related field.
Minimum 10 years of experience in MIS, Business Intelligence, Data Analytics, Reporting, or a related field, with experience in a team lead or supervisory capacity preferred.
Experience in MIS/reporting within Collections, Banking, Financial Services, or a similar high-volume operational environment is highly preferred.
Strong experience in SQL and SAS for data extraction, manipulation, and analysis.
Experience in developing dashboards, automated reports, and data visualization solutions.
Strong understanding of data validation, data quality, and reporting controls.
Experience with incentive, commission, productivity, or performance-based calculation is an advantage.
Strong analytical, problem-solving, and numerical skills with high attention to detail.
Strong communication and stakeholder management skills, with the ability to translate business requirements into practical data solutions.
Demonstrated leadership skills with the ability to manage, coach, and develop an MIS team.

6 days ago