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Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Issue Identification & Resolution, analyze and troubleshoot issues reported by the CS and business teams. Provide quick workarounds and solutions to minimize operational disruptions. Escalate critical issues to the regional team when necessary.
- Communication & Stakeholder Management, collaborate with regional teams to explain and resolve issues. Maintain clear and continuous communication with the business team throughout the incident lifecycle.
- Prioritization & Impact Assessment, assess issue severity and prioritize fixes to en ...
- Product & Process Improvement, understand the features and functionalities. Regularly share issue insights with the team, propose feature improvements based on recurring problems, and provide necessary data to support feature requests.
- Documentation & Knowledge Sharing, track and document issues, resolutions, and best practices. Contribute to knowledge-sharing initiatives to improve troubleshooting efficiency.
- Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
- Self-starter and a quick learner, independent and flexible, with strong customer focus.
- Effective troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
- Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
- Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
- Ability to work in a fast-paced with minimal assistance and dynamic environment.
- Fresh grad or 1 - 2 years of work experience in the E-Commerce or internet service industry is a plus.
Experience:
2 years required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿30,000, negotiable
- วุฒิปริญญาตรี สาขาคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน IT Support 1-2 ปี (พิจารณาเป็นพิเศษ).
- มีความรู้พื้นฐานด้านซอฟต์แวร์ ฮาร์ดแวร์ เครือข่าย และระบบปฏิบัติการ.
- สามารถติดตั้ง แก้ไขปัญหา และดูแลระบบคอมพิวเตอร์ได้.
- มีทักษะการสื่อสารและการทำงานเป็นทีม.
- มีใจบริการ กระตือรือร้น แก้ปัญหาเฉพาะหน้าได้ดี.
- สามารถใช้ภาษาอังกฤษได้ในระดับพื้นฐาน..
- ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
- Support ข้อมูลด้านคอมพิวเตอร์ Software, Hardware, Network, Server, Internet, Operating System ภายในบริษัทฯ.
- ดูแลและแก้ไขปัญหาเกี่ยวกับระบบคอมพิวเตอร์เบื้องต้นในบริษัทฯ เมื่อได้รับแจ้ง.
- ติดตั้ง ซ่อมแซม บำรุงรักษา และเคลื่อนย้าย อุปกรณ์คอมพิวเตอร์และสารสนเทศ.
- ดำเนินการปฏิบัติการติดตั้ง ลงโปรแกรม แก้ไขปัญหาที่เกิดขึ้นกับเครื่องคอมพิวเตอร์ และระบบคอมพิวเตอร์ภายในบริษัท ฃ.
- Install, Upgrade Hardware, Software ของบริษัทฯ ตามที่ได้รับมอบหมาย.
- ตรวจสอบ และแก้ไขปัญหาโปรแกรมสำเร็จรูปที่บริษัทฯ ซื้อเข้ามาใช้งาน เช่น MS-Office, Adobe Acrobat, In-House Software เป็นต้น.
- ดำเนินการปฏิบัติการติดต่อประสานงานกับหน่วยงานภายในและภายนอกเพื่อส่งซ่อม หรือ บำรุงรักษา คอมพิวเตอร์ และอุปกรณ์ต่อพ่วง และอุปกรณ์สารสนเทศไปต่างสถานที่ทั้งในและนอกประเทศตามที่ได้รับมอบหมาย.
- ติดต่อผู้ให้บริการต่างๆ Software, Hardware, Network, Server, Internet เพื่อสอบถามข้อมูล รวมถึงร่วมกันแกัไขปัญหาด้าน IT.
- ดำเนินการปฏิบัติการจัดทำทะเบียนเครื่องคอมพิวเตอร์ คู่มือการใช้งานและเอกสารที่เกี่ยวข้อง.
- Update Inventory อุปกรณ์สารสนเทศด้าน Hardware, Software ให้ถูกต้อง ตามจริง.
- จัดให้มีการ Preventive Maintenance อุปกรณ์สารสนเทศ อย่างน้อย 2ครั้งต่อปี.
- ดำเนินการและบริหารจัดการงานเอกสาร ที่เกี่ยวข้องกับการปฏิบัติงานจากการตรวจสอบของผู้ตรวจสอบทั้งภายในและภายนอก (Audit)และงานอื่นๆตามที่ได้รับมอบหมาย.
- จัดทำรายงานประจำเดือนที่เกี่ยวงานที่ได้รับมอบหมาย, รายงานต่างๆ ตามตัวอย่างที่เคยส่งให้ เช่น ความสมบูรณ์ของแต่ละอุปกรณ์,Incident ต่างที่เกิดขึ้นพร้องแนบทางการแก้ไข,คำร้องขอที่ได้รับในแต่ละเดือน, สถานะของInventory (ต้องแนบเอกสารพร้อมใบวางบิล จึงจะสามารถตั้งเบิกได้).
Skills:
SQL
Job type:
Full-time
Salary:
negotiable
- Lead the Charge: Act as the key expert for resolving complex technical issues across our digital platforms, including Web, Mobile, AI, and Data Analytics.
- Own the Solution: Drive the entire incident lifecycle from initial diagnosis and root cause analysis to implementing long-term preventative fixes, ensuring all issues are resolved within SLA.
- Analyze and resolve production issues and data and execute queries to correct data, highly complex business requirements, and request (bug, support, modification, enhan ...
- Prioritize for Impact: Strategically manage and prioritize incidents, enhancements, and user requests to align with critical business goals.
- Document issue summary, Communicate with stakeholders on a regular basis with status reports.
- Provide data preparation, update master data, and configuration.
- Ensure the production environment: Proactively monitor our application production environments to guarantee system health, stability, and readiness.
- Assist in new implementations, installations, upgrades, and migrations of systems.
- Assist in the rollout of existing applications.
- Attain good levels of feedback with business users and internal stakeholders.
- Communicate with stakeholders on a regular basis with status reports.
- Escalate or delegate issues in a timely manner if needed.
- Coordinate testing as needed for support.
- Provide training to users and team.
- Be a central point of contact for production application support on assigned applications.
- Follow up with the development team, users, and perform testing until incidents are closed.
- Job QualificationsBachelor s degree in information technology, computer science, engineering, IT, or a related field.
- Minimum of 5 years of experience in application support, with at least 2 years in a leadership or senior capacity.
- Hands-on experience in database inquiry (SQL) and reporting generation would be an advantage.
- Experience or familiarity with AI concepts and their application in support systems would be a strong advantage.
- Flexible, creative, and up-to-date in the Technology movement to create business solutions.
- Able to multitask and prioritize workload, supporting multiple projects.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Job type:
Full-time
Salary:
negotiable
- สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวกับซอฟต์แวร์.
- นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
- ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
- ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น เช่น แผนการติดตั้งโปรแกรม แผนการฝึกอบรม เป็นต้น.
- พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
- สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
- ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
- มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบบัญชี ระบบขาย หรือระบบ software อื่นๆ อย่างน้อย 10 ปี.
- มีทักษะการสื่อสารที่ดีและมีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
- สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
- มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
- สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
- สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
- มีประสบการณ์ในการดูแลและบริหารทีมงาน อย่างน้อย 3-5 ปีขึ้นไป.
- Contact Information:-.
- K. Sawarin Tel.
- Office of Human Capital.
- DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
- MRT QSNCC Station Exit 1.
Job type:
Full-time
Salary:
negotiable
- The IT Support Specialist (Executive Support) is responsible for providing IT support to executives, ensuring they can work efficiently. The role requires expertise in hardware, software, network systems, and various tools used in collaboration with executives. Responsibilities include troubleshooting and resolving technical issues..
- Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.
- Handle service requests from executives, including software installation, hardware s ...
- Provide advice and alternative solutions to help executives use technology effectively, and introduce new tools or technologies to enhance productivity.
- Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.
- Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.
- Manage assets, conduct inventory, and maintain records of executive assets under supervision.
- 5-10 years of direct experience in IT Support/Executive Support.
- Bachelor's degree in Computer Science, Information Technology, or related fields.
- Knowledge of hardware including PCs, notebooks, smartphones, tablets, and major operating systems like Windows, macOS, iOS, and Android, along with maintenance skills.
- Proficiency in using applications and tools such as O365, MFA, video conferencing, etc.
- Basic understanding of network concepts including LAN, Wi-Fi, VPN, and troubleshooting connectivity issues.
- Knowledge of data security and threat prevention, including antivirus software, data encryption, and skills in maintaining confidentiality and handling sensitive information carefully.
- Ability to stay updated with changing technologies, learn new tools quickly, and adapt swiftly.
- Willingness to work outside regular hours, including weekends and public holidays, as needed.
- Good communication skills, capable of explaining technical issues and solutions in an easy-to-understand manner.
- Service-minded, emotionally resilient, and able to work well in a team.
- Ability to prioritize tasks, work under pressure, and meet deadlines.
- Proficiency in English is a plus.
Experience:
No experience required
Job type:
Full-time
Salary:
฿20,000 - ฿28,000
- Location: Park Ventures Ecoplex, BTS Ploenchit, Bangkok
- Working Hours: Mon - Fri, 09:00 - 18:00
- Salary: 22,000 - 28,000 THB
- สัญญาจ้างเริ่มต้น 4 เดือน (หลังจากนั้นต่อเป็น 1 ปี).
- ดูแลและแก้ไขปัญหาอุปกรณ์Networkในออฟฟิศ
- จัดการระบบ Hyper-V และ Veeam Backup
- Administer Microsoft Admin Center & Microsoft Entra
- ดูแลคอมพิวเตอร์, ปริ้นเตอร์, และอุปกรณ์ห้องประชุม
- ช่วยเหลือผู้ใช้งานเกี่ยวกับปัญหา IT และ Microsoft O365
- ประสานงานกับบริษัทในเครือหรือ Vendor ภายนอกเพื่อแก้ไขปัญหา.
- ป.ตรี สาขา Computer Science / IT หรือใกล้เคียง
- มีประสบการณ์ 2-3 ปีใน IT Support / Helpdesk
- มีประสบการณ์โรงแรม จะพิจารณาเป็นพิเศษ
- สามารถสื่อสารภาษาอังกฤษได้ (สัมภาษณ์งานเป็นภาษาอังกฤษ)
- เชี่ยวชาญ Microsoft 365, Hyper-V, และอุปกรณ์เครือข่าย
- ใจรักการแก้ปัญหาและบริการลูกค้า
- พร้อมเริ่มงาน ทันทีจะได้รับการพิจารณาเป็นพิเศษ.
Experience:
No experience required
Skills:
Python, SQL, Database Administration, English, Thai
Job type:
Full-time
Salary:
฿35,000 - ฿45,000, negotiable
- Guide and train new customers to confidently use our system.
- Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
- Analyze and manage customer data to ensure readiness for real-time use.
- Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
- Travel and visit customer sites.
- Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
- Proficiency in Excel and SQL; Python skills are a plus.
- Excellent communication skills in both Thai and English.
- Adaptable, quick to learn, and able to work under pressure.
- Educational background in IT, Computer Science, or related fields is preferred.
- Allows you to apply your skills in data, technology, and customer service.
- Supports your personal and professional development.
Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
฿50,000+
- ให้การสนับสนุนและแก้ไขปัญหาด้าน IT แก่พนักงานทั้งด้าน Hardware และ Software.
- ติดตั้ง ดูแล และซ่อมบำรุงระบบเครือข่าย เช่น Router, Switch Hub, Access Point, NAS.
- ติดตั้งและดูแลระบบสายสัญญาณภายในองค์กร เช่น LAN, สายไฟ, สายสัญญาณเครือข่าย.
- ดูแลและบริหารจัดการระบบเครือข่ายพื้นฐาน เช่น IP Address, DHCP, DNS.
- ติดตั้งและดูแลระบบปฏิบัติการ Windows Server และ Linux เบื้องต้น.
- ดูแลบัญชีผู้ใช้งาน (User Account) และสิทธิ์การเข้าถึงระบบต่าง ๆ.
- สนับสนุนการใช้งานโปรแกรมพื้นฐานและแอปพลิเคชันสำนักงาน.
- ติดต่อประสานงานกับผู้ให้บริการภายนอกหรือซัพพลายเออร์เมื่อมีปัญหาด้านระบบ.
- วุฒิการศึกษาระดับ ปวส. หรือปริญญาตรี สาขาเทคโนโลยีสารสนเทศ, วิศวกรรมคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
- มีความรู้พื้นฐานเกี่ยวกับ TCP/IP, เครือข่าย LAN, การตั้งค่า DHCP.
- เข้าใจพื้นฐานการทำงานของอุปกรณ์ Router, Switch Hub, Access Point และ NAS.
- มีทักษะในการติดตั้งและดูแลระบบปฏิบัติการ Windows Server และ Linux.
- สามารถสื่อสารภาษาอังกฤษได้.
- มีความรับผิดชอบสูง และสามารถทำงานภายใต้แรงกดดันได้.
- หากสามารถเดินทางไปทำงานที่ต่างประเทศได้จะพิจารณาเป็นพิเศษ.
Skills:
Project Management, English
Job type:
Full-time
Salary:
negotiable
- Bridge IT and Business - Understand business strategies and translate them into IT requirements to ensure technology supports organizational goals.
- Manage Demand Effectively - Screen and prioritize IT projects based on business value and feasibility, aligning with the company s strategic direction.(Lead the Demand Management process, including reviewing business scope and value, coordinating with development teams for cost-effective solutions, conducting feasibility studies, and refining requirements to align with existing capabilities ensuring deliverables stil ...
- Oversee Requirements and Change Management - Assist Business Users in defining clear requirements and managing change requests to keep projects on track.
- Facilitate Communication Between Business and IT - Collaborate with Business Users, IT teams, and vendors to ensure solutions are developed efficiently and meet business needs.
- Support Technology Decision-Making - Provide guidance on IT solutions by considering cost, risks, and benefits to maximize organizational value.
- Track and Evaluate Project Outcomes - Monitor project progress and conduct post-evaluation to ensure the delivered solutions generate real business impact.
- Develop and Empower Teams - Strengthen collaboration between ITBP and Business Users through training, knowledge sharing, and capability-building sessions..
- 3 - 5 years experiences in Project Management,Business Analyst.
- Bachelor degree in Business, Information Systems, Information Technology or related disciplines.
- Extensive knowledge in software application project and program coordination & management.
- Practical experience in organizing and motivating large cross-functional and cross-vendor teams, controlling different interests between teams and stakeholders.
- Excellent commercial sense with business management principles, methods, and techniques.
- Fast-paced, self-motivated with ability to work independently.
- English communication skills (reading, writing and speaking) with a proven track record engaging and leading clients..
Skills:
Excel, Data Analysis, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Manage my own category assortment and it implementation to reach targeted budget .
- Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements. .
- Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight. .
- Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s. .
- Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time. .
- Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer. .
- Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target. .
- Other Income management from trade and in-store activity with integrity and accuracy .
- Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation. .
- Minimum of 5 years in Merchandiser experiences with Retail, FMCG or any other Dynamic Business company .
- Bachelor s degree or higher in any related fields .
- Extensive merchandiser experience in Food products would be an advantage.
- Product knowledge and passion .
- Excel (Expert level) skill .
- Report preparation and data analysis skill .
- Product range and trade planning .
- New product development .
- Presentation, Communication and team player skill .
- Category Development .
- Leadership skill and attribute .
- Growth Mindset .
- Entrepreneurial-ship mindset .
- Situation Leadership skill .
- Delegation skill .
- Agility and resilience .
- Initiative and creative thinking.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Finance, Accounting, Negotiation
Job type:
Full-time
Salary:
negotiable
- Open Purchase order to supply chain for Wholesales orders.
- Ordering tracking by delivery date to store and monitor actual sales.
- Perform outbound calls, carry out a variety of sales and profit to new and existing customers.
- Coordinate with cross functional i.e. Finance & Accounting, Store Operation and Supply Chain to Follow up sale process from begin until complete e2e process and ensure customer gets products.
- Maintain customer database and ensure it is up-to-date.
- Gather market trend information for my manager to share with buyers.
- Responding to customer queries on orders, ranges, and products, working with relevant other teams to resolve issues, as required.
- Supporting to resolve customer complaints, escalating to my manager where necessary.
- Stock management for wholesales.
- Other assignments deemed appropriate.
- Bachelor s degree in Business Administration, Supply chain, Economics, Finance or related field.
- 2 years commercial experience (sales & marketing) Understand key business functions and selling process.
- Understanding Retail and B2B business and Sales.
- Computer literacy e.g. MS Excel, PowerPoint with good numerical skills.
- Selling and Negotiation.
- Customer Handling.
- Able to use Market trend and Data Analysis.
- Communication and Stakeholder Management.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Experience:
5 years required
Skills:
Enthusiastic, UNIX, Linux, English
Job type:
Full-time
Salary:
negotiable
- On-call support/ weekends on a rotation basis.
- Provide 2d level of technical support for all application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen within application systems.
- Work closely with application development teams and platform team to investigate and fix issues.
- Monitor, update and maintain application systems to ensure they are working as operational.
- Understand and be able to study and apply new technology to support business requirements.
- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.
- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
- Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
- Understanding the Financial terminology (especially Loan) is preferred.
- Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
Experience:
2 years required
Skills:
Microsoft Office, Compliance, Rust, English
Job type:
Full-time
Salary:
negotiable
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full pot ...
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
- We are looking for an IT Support Consultant to join our team in Thailand. You will be supporting business users in a banking environment, providing Level 1 and Level 2 support, and ensuring seamless daily IT operations. This is a great opportunity for a candidate with 2-3 years of experience in IT support and strong English communication skills to develop expertise within a dynamic and international consulting environment.
- Provide L1 and L2 support for desktops, laptops, printers, and IT peripherals.
- Troubleshoot and resolve incidents related to Windows OS, Microsoft Office, and standard banking applications.
- Manage and escalate complex technical issues to higher support levels when necessary.
- Monitor and track incidents through the ticketing system, ensuring timely resolution.
- Collaborate with business teams to understand IT needs and deliver high-quality service.
- Ensure compliance with IT policies, security standards, and operational procedures.
- Continuously learn and develop skills to stay up to date with new technologies.
- ABOUT YOU
- 2-3 years of experience in IT support (desktop, L1, L2).
- Hands-on knowledge of Windows environments, Active Directory, and standard office applications.
- Previous experience supporting banking systems is an advantage.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication in English (spoken and written).
- Eagerness to learn, grow, and contribute in an international consulting environment.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
- Amaris Consulting is committed to fostering a diverse and inclusive work environment. We believe that diversity is a strength and we value the unique perspectives and experiences that each individual brings. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or disability.
Skills:
Purchasing, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Oversee the planning, development, and implementation of merchandising strategies to maximize sales and profitability through effective merchandise planning and allocation.
- Oversee of Assortment Planning, determining the product mix based on market trends, customer preferences, and sales data, ensuring a balance between customer demand, profitability, and brand image. Give an insight recommendation to team if need.
- Promote the initiative new product assortment implementation and ensure it s meet wi ...
- Collaborate with Purchasing and Supply Chain to ensure overall inventory levels to minimize stockouts and overstock situations, optimizing turnover and profitability.
- Collaborate with Marketing and Purchasing team to develop pricing and promotional strategies to drive sales and meet business objectives.
- Collaborate with visual merchandisers (Display Planning) to create appealing product displays that enhance the customer shopping experience.
- Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support for the merchandising strategies implementation.
- Analyze sales data, market trends, and customer feedback to identify opportunities for product assortment improvements.
- Lead and develop a team of merchandising professionals capabilities to achieve departmental goals and objectives.
- Develop and manage the departmental budget, ensuring financial goals are met.
- Bachelor's degree in Business Administration, Merchandising, or related field; Master's degree preferred.
- Minimum of 10+ years of experience in merchandising, with at least 3 years in a leadership role.
- Strong analytical skills and ability to translate data into actionable insights.
- Excellent communication and leadership skills.
- Proven track record of developing and executing successful merchandising strategies.
- Strong leadership skills and high resilience.
- Customer centric mindset.
- Persuasion, Supplier management, Stakeholder management.
- Strong in Data analysis, Strategy planning and market insight.
- Category Management and Commercial Acumen as well as developing Category Strategy.
- Experience in working cross-functionally to deliver step-change projects.
- Leading a team and understanding of country and global supply chain products.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Excel, Data Analysis, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Manage my own category assortment and it implementation to reach targeted budget.
- Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements.
- Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight.
- Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s.
- Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time.
- Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer.
- Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target.
- Manage stock (Stock provision, Know lost and clearance) to be the most benefit with company. Help Optimize space for stock.
- Manage other income from trade and in-store activity with integrity and accuracy.
- Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation.
- A minimum of 5 years in Merchandiser experiences with Retail, FMCG or any other Dynamic Business company, Electronic company is welcome as well.
- Bachelor s degree or higher in any related fields.
- Extensive merchandiser experience would be an advantage.
- Product knowledge and passion.
- Excel (Expert level) skill.
- Report preparation and data analysis skill.
- Product range and trade planning.
- New product development.
- Presentation, Communication and team player skill.
- Category Development.
- Leadership skill and attribute.
- Growth Mindset.
- Entrepreneurial-ship mindset.
- Situation Leadership skill.
- Delegation skill.
- Agility and resilience.
- Initiative and creative thinking..
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Purchasing, Research, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
- Knowledge in MS O365, installation and troubleshooting.
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support.
- IT Asset Inventory Management.
- IT Purchasing Management experience.
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide.
- Performs other related duties as assigned.
- Bachelor s degree in computer science, information technology, or related field.
- Internship period: Minimum to commit 4 months or more.
- Full Time Working Arrangement Internship.
- Ability to identify, research, and resolve technical problems.
- Flexible with change, work well under pressure and in a fast-paced environment.
- Basic knowledge of windows OS and mac OS.
- Self-motivated; work well independently and with a team.
- Strong communication (verbal & written) & customer-service skills.
- Strong work ethic and attention to detail.
Skills:
SAP, Compliance, Automation
Job type:
Full-time
Salary:
negotiable
- Infrastructure Management: Design, deploy, configure, and maintain cloud infrastructure components (e.g., virtual machines, storage, networking, load balancers, firewalls) across various cloud platforms (e.g., AWS, Azure, GCP)..
- Security & Compliance: Implement and enforce cloud security best practices, including Identity and Access Management (IAM), data encryption, network segmentation, and security audits. Ensure compliance with relevant industry standards (e.g., GDPR, HIPAA, PCI DSS)..
- Performance Monitoring & Optimization: Proactively monitor cloud resource utilization, performance metrics, and system health. Identify and resolve performance bottlenecks, optimize resource allocation, and implement scaling strategies (e.g., auto-scaling) for optimal performance and cost efficiency..
- Cost Management: Monitor cloud spending, analyze billing reports, and implement strategies to optimize cloud costs without compromising performance or availability..
- Backup & Disaster Recovery: Design, implement, and test robust backup, recovery, and disaster recovery (DR) solutions for cloud-based systems and data..
- Automation & Scripting: Develop and maintain automation scripts (e.g., PowerShell, Bash, Python) and Infrastructure as Code (IaC) templates (e.g., Terraform, Ansible) to streamline routine tasks, deployments, and configurations..
- Troubleshooting & Support: Provide expert-level support and troubleshooting for complex cloud infrastructure issues, working closely with other IT teams and vendors as needed..
- Documentation: Maintain comprehensive and up-to-date documentation for cloud configurations, policies, procedures, and architectural diagrams..
- SAP S/4HANA Rise Landscape Management: Administer and maintain the SAP S/4HANA Rise environment, including installation, configuration, upgrades, and patching in a Software-as-a-Service (SaaS) or Private Cloud Edition (PCE) context..
- SAP Basis Administration: Perform core SAP Basis tasks specific to S/4HANA, such as client management, transport management (TMS), user management, role assignments, and authorization maintenance..
- HANA Database Administration: Monitor and manage the SAP HANA database underpinning S/4HANA, including performance tuning, backups, and recovery procedures..
- System Monitoring & Health: Utilize SAP Solution Manager and other monitoring tools to proactively monitor the health, performance, and availability of the SAP S/4HANA system..
- Integration Support: Collaborate with functional and technical teams to support SAP S/4HANA application deployments, interfaces, and integrations with other systems..
- Vendor Collaboration: Work closely with SAP and other third-party vendors for critical system issues, support requests, and service enhancements specific to the SAP S/4HANA Rise offering..
- Adherence to SAP Best Practices: Ensure that all administration activities align with SAP's recommended best practices for S/4HANA Rise..
- Understanding Shared Responsibility Model: Clearly understand and manage responsibilities as per the RISE with SAP shared responsibility model, distinguishing between customer and SAP-provided services..
- Job QualificationsBachelor's degree in Computer Science, Information Technology, or a related field.
- At least 2 years of experience in Cloud Administration, with a significant portion focused on enterprise-level environments.
- At least 2 years of experience in SAP Basis Administration, including hands-on experience with SAP HANA.
- Proven experience in administering and supporting SAP S/4HANA, ideally within a RISE with SAP or other cloud-managed environment.
- Strong proficiency with at least one major cloud platform (AWS, Azure, or GCP), including certifications (e.g., AWS Certified Solutions Architect, Azure Administrator Associate).
- In-depth knowledge of SAP S/4HANA system architecture, components, and administration tasks.
- Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible) and scripting languages (e.g., PowerShell, Python, Bash).
- Solid understanding of networking concepts, virtualization, and storage in a cloud context.
- Familiarity with security best practices in cloud and SAP environments.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Ability to work independently, manage multiple tasks simultaneously, and adapt to a fast-paced environment.
- SAP S/4HANA certification or SAP Basis certification is a plus.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Skills:
Sales, Finance, Statistics
Job type:
Full-time
Salary:
negotiable
- Drive the end-to-end AI and Advanced Analytics initiatives to support CP Axtra s Retail & Wholesale businesses.
- Develop and execute a forward-looking AI strategy that delivers measurable impact on revenue growth, cost efficiency, and customer engagement.
- Serve as a bridge between business and technology, ensuring AI adoption and scaling across multiple business units.
- Stay updated on global and local AI trends, including Generative AI, personalization, forecasting, and optimization, to strengthen CP Axtra s competitive edge.
- Analytics and AI Execution.
- Lead the design, development, and deployment of machine learning and AI models, including personalization engines, pricing optimization, demand forecasting, inventory management, and GenAI/NLP applications.
- Oversee experimentation, validation, and monitoring of AI/ML models to ensure scalability, reliability, and business integration.
- Ensure close collaboration with data engineering teams to enable robust pipelines and MLOps for production-grade solutions.
- Business Partnership.
- Partner with Retail Operations, Marketing, Sales, Supply Chain, Finance, and IT to co-create AI use cases and drive adoption.
- Build strong relationships with stakeholders to align priorities, communicate trade-offs, and manage expectations effectively.
- Act as a trusted advisor to senior executives, translating complex AI insights into actionable recommendations.
- Evangelize the value of AI and data-driven decision-making across the organization.
- People Leadership and Collaboration.
- Mentor and coach a team of data scientists and analysts, fostering a culture of innovation, experimentation, and continuous learning.
- Promote cross-functional collaboration with Business Intelligence and Data Engineering teams to deliver integrated solutions.
- Encourage knowledge sharing and build internal AI/ML capability to strengthen organizational maturity.
- Performance Monitoring and Optimization.
- Define and monitor success metrics for AI initiatives, such as sales uplift, campaign ROI, operational cost reduction, and customer lifetime value.
- Continuously assess and optimize AI-driven processes to maximize business impact.
- Share learnings, case studies, and success stories to build trust and ensure alignment with business leaders.
- Bachelor s degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related field (Master s or PhD strongly preferred).
- 5+ years of experience in data science, advanced analytics, or AI applications (experienced in Retail or Wholesale domain preferred).
- Proven experience delivering AI/ML solutions from ideation to production with measurable business outcomes.
- Proficiency in Python, R, SQL, and machine learning frameworks (e.g., Scikit-learn, TensorFlow, PyTorch).
- Familiarity with GenAI and NLP frameworks (e.g., LLMs, LangChain, RAG pipelines).
- Familiarity with cloud-based data platforms (e.g., AWS, GCP, Azure) and big data technologies (e.g., Spark, Hadoop, Databricks).
- Experience with data visualization tools (e.g., Power BI, Tableau) and modern MLOps practices.
- Strong stakeholder management and communication skills across technical and business functions.
- Proven ability to prioritize and deliver projects with business impact.
- Understanding of retail and wholesale operations, including customer journey, pricing, promotion, assortment, and supply chain optimization.
- Demonstrated success in driving AI adoption, gaining executive buy-in, and scaling solutions across organizations.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Full Stack, Vue.js, HTML5
Job type:
Full-time
Salary:
negotiable
- Responsible for the complete scope, design, build, test, implement and/or maintain multiple mobile applications, web applications and develop innovative applications to demonstrate alignment to the Digital strategy roadmap and business users.
- Work across the full stack, including developing front-end applications, API integration from front-end application to back-end, Cloud servers, DevOps, CICD, Responsive Design, performance tuning, web technology programming and coding, performance tuning, security and user experience.
- Able to test your own work and ensure sites are functioning properly and are available to users.
- Communicate plans, status, risks and issues to project governance team and stakeholders in a timely manner, as well as escalate any potential issues where required.
- Assist in managing an outsourced relationship for 3rd party application development and programming consultants.
- Serve as a single point of contact for some of the assigned applications.
- Provide training and system specification document of application to peers and to users where appropriate.
- Investigate and resolve application functionality related issues, provide 1st and 2nd support, troubleshooting and identify modification needed.
- Learn new technologies, languages, and techniques so that you are able to adapt to the evolving needs of our business e.g. AI.
- Provides assistance and advice to business users in the effective use of applications and information technology.
- Support software development by improving workflows, practices, and overall team efficiency.
- Job QualificationsBachelor s degree in computer science, engineering, IT or a related field.
- Creative individual with deep technological expertise and software development background.
- At least 3 years of practical experience in software development, covering both Front-end (React.js, Next.js, Vue.js, HTML5, JavaScript, CSS) and Back-end technologies (.NET, C#, Golang).
- Experienced in GitHub, GitLab.
- Experienced in Microsoft Technology, big data, Restful API, Microservice, Docker, and Unit test would be an advantage.
- Experienced in Mobile (e.g., Flutter, React-Native) would be an advantage.
- Experienced in Database MS SQL, Cosmos DB would be an advantage.
- Experienced in Azure Cloud (PaaS) would be an advantage.
- Experienced in Azure DevOps CICD pipeline or GitHub Actions would be an advantage.
- Able to multitask and prioritize workload, supporting multiple projects.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
No experience required
Skills:
Javascript, English
Job type:
Full-time
Salary:
฿50,000 - ฿150,000
- Provide 24-hour response to operational failures of the bank's core banking system, covering.
- business anomalies in application systems (e.g., deposit, loan, report, and document systems) and.
- infrastructure anomalies (e.g., cloud services, databases, and networks);.
- Conduct real-time monitoring of system issues and respond promptly; escalate issues to the.
- subsequent handling process in a timely manner, and assist in extracting logs and data required for.
- issue analysis;.
- Upon receiving the bank's MA support request, initiate the response process within 15 minutes,.
- and quickly complete preliminary localization through troubleshooting of abnormal phenomena, log.
- analysis, and data verification;.
- Cooperate efficiently with the bank to resolve Serv1 or Serv2-level system issues;.
- Prepare detailed incident reports, and accurately communicate the results of root cause analysis to.
- the bank and support teams;.
- Organize the MA processes of the core system, iteratively update the MA support manual, and.
- ensure the implementation of standardized MA practices.
- A bachelor's degree or above, majoring in computer science, software engineering, or related fields.
- Have in-depth familiarity with the application architecture of the bank's core systems, master.
- relevant knowledge of cloud environment operation and maintenance, and possess professional.
- knowledge of IT Service Management (ITSM) best practices.
- Have excellent written and verbal communication skills, and be able to convey complex information.
- clearly and concisely. Thai or English communication skills are required.
- Recognize and accept the 24-hour, 7-day shift system, and be able to adapt to night shifts and.
- holiday duty (each shift includes 30-minute shift-handover time).
- Have strong coordination and organizational abilities, and be able to manage multiple tasks.
- efficiently and prioritize them clearly.
- Be familiar with the Spring Boot framework and have Java coding and development capabilities.
- Be familiar with the access operations of mainstream databases (MySQL, PostgreSQL), and have the.
- ability to optimize SQL, tune performance, and optimize batch tasks.
- Be proficient in mainstream development tools such as Eclipse and IntelliJ IDEA, be skilled in using.
- version management tools such as Git and SVN, and log management and analysis tools such as.
- Kibana.
- Be able to work stably in Thailand for a long time, have good self-learning ability, and be able to.
- quickly adapt to business and technological updates.
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