Certu Systems Limited
Customer Onboarding Specialist (Data&IT support focus)
atCertu Systems LimitedAre you detail-oriented, passionate about working with data, and skilled in customer coordination and support?
We’re looking for a Customer Onboarding Specialist to join our team and help us deliver exceptional experience to our customers!
What You’ll Do:
- Guide and train new customers to confidently use our system
- Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams
- Analyze and manage customer data to ensure readiness for real-time use
- Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience
- Travel and visit customer sites
What We’re Looking For:
- Experience in Customer Support or Data Analysis is a plus — new graduates are welcome to apply
- Proficiency in Excel and SQL; Python skills are a plus
- Excellent communication skills in both Thai and English
- Adaptable, quick to learn, and able to work under pressure
- Educational background in IT, Computer Science, or related fields is preferred
If you’re looking for a role that:
- Allows you to apply your skills in data, technology, and customer service
- Supports your personal and professional development
Experience required
- any or no experience
Career level
- Entry Level
Only Thai nationals can apply
Salary
- 35,000 - 45,000 THB, Negotiable
Job function
- IT / Programming
- Customer Service
Job type
- Full-time
Age preferred
- From 22 to 35
Company overview
Certu Systems is well-funded and has been in operation since the spring of 2022. We are reshaping goods delivery across Thailand, Southeast Asia, the US, and Mexico. Our employees are considered owners of the company, and we are on track to go public in 2026. Join our exciting team and help us ch ...
Why join us: Join an exciting new start-up company focused on using the most reliable AI Engine to revolutionize logistics operations. Actionable insights and real-time predictions for reliability, efficiency, transparency, and cost savings. This is why a cool pack of innovators and problem-solvers got togeth ...
Benefits
- Provident fund
- Health Insurance
- Learning & Development Opportunities
- Social Security
