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Skills:

Problem Solving, Data Analysis, Leadership Skill

Job type:

Full-time

• บริหารและควบคุมการปฏิบัติงานของทีม Help Desk / Call Center ให้เป็นไปตามมาตรฐานการให้บริการและข้อตกลงระดับการให้บริการ (Service Level Agreement: SLA).
• วางแผนกำลังคน จัดตารางการทำงาน และบริหารทรัพยากรของทีมให้สอดคล้องกับปริมาณงานในแต่ละช่วงเวลา.
• บริหารจัดการเหตุขัดข้อง (Incident) และกรณีที่ต้องส่งต่อการแก้ไข (Escalation) พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้องจนสามารถแก้ไขปัญหาได้ตาม SLA.
• ควบคุมและพัฒนาคุณภาพการให้บริการ (Service Quality) เพื่อสร้างความพึงพอใจสูงสุดแก่ลูกค้า.
• วิเคราะห์ข้อมูลจาก Ticket, Call Log และรายงานการให้บริการ เพื่อค้นหาสาเหตุของปัญหา (Root Cause Analysis) และกำหนดแนวทางป้องกันการเกิดปัญหาซ้ำ.
• จัดทำและนำเสนอรายงานผลการดำเนินงาน เช่น SLA, KPI, First Call Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT) และข้อมูลด้านการให้บริการต่อผู้บริหาร.
• ประสานงานกับทีม Technical Support, Software Support, Field Service, Network และหน่วยงานที่เกี่ยวข้อง เพื่อให้การให้บริการเป็นไปอย่างมีประสิทธิภาพ.
• จัดทำ ปรับปรุง และควบคุมมาตรฐานการปฏิบัติงาน (SOP), คู่มือการปฏิบัติงาน (Work Instruction) และฐานความรู้ (Knowledge Base).
• พัฒนาศักยภาพทีมงาน ให้คำแนะนำ ประเมินผลการปฏิบัติงาน และสร้างแผนพัฒนาบุคลากร.
• ผลักดันการปรับปรุงกระบวนการทำงาน (Continuous Improvement) เพื่อเพิ่มประสิทธิภาพการให้บริการ.
• บริหารจัดการเหตุการณ์สำคัญ (Major Incident) และติดตามจนสามารถกลับมาให้บริการได้ตามปกติ.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป สาขาเทคโนโลยีสารสนเทศ วิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Help Desk, Service Desk, IT Support หรือ Call Center ไม่น้อยกว่า 5 ปี.
• มีประสบการณ์ในการบริหารทีมงานอย่างน้อย 2 ปี.
• มีความรู้ด้าน Incident Management, Problem Management และ Service Management.
• มีความสามารถในการวิเคราะห์ข้อมูล จัดทำรายงาน และนำเสนอผลการดำเนินงานต่อผู้บริหาร.
• มีภาวะผู้นำ สามารถวางแผนงาน บริหารทีม และตัดสินใจภายใต้สถานการณ์ที่มีความกดดันได้.
• มีทักษะการสื่อสาร การประสานงาน และการแก้ไขปัญหาเฉพาะหน้าเป็นอย่างดี.
• สามารถสื่อสารภาษาอังกฤษได้ดี ทั้งการพูด อ่าน และเขียน รวมถึงสามารถประสานงานกับลูกค้า คู่ค้าทางธุรกิจ และผู้ให้บริการ (Vendor) ทั้งในและต่างประเทศได้.
• หากมีประสบการณ์ด้านระบบ EDC, Payment System หรือธุรกิจด้านการเงินและธนาคาร จะได้รับการพิจารณาเป็นพิเศษ.
• หากมีความรู้หรือได้รับการรับรองด้าน ITIL Foundation หรือมาตรฐานการบริหารงานบริการ (Service Management) จะได้รับการพิจารณาเป็นพิเศษ.
• ทักษะที่จำเป็น (Required Skills).
• ภาวะผู้นำ (Leadership).
• การบริหารทีมงาน (Team Management).
• การบริหารงานบริการ (Service Management).
• การบริหารเหตุขัดข้อง (Incident Management).
• การวิเคราะห์และแก้ไขปัญหา (Problem Solving & Root Cause Analysis).
• การสื่อสารและการประสานงาน (Communication & Coordination).
• การบริหารลูกค้าสัมพันธ์ (Customer Relationship Management).
• การวิเคราะห์ข้อมูลและจัดทำรายงาน (Data Analysis & Reporting).
• การบริหาร SLA และ KPI.
• การพัฒนากระบวนการทำงาน (Continuous Improvement).
• ตัวชี้วัดผลการปฏิบัติงาน (Key Performance Indicators).
• การให้บริการเป็นไปตาม SLA.
• อัตราการแก้ไขปัญหาได้ตั้งแต่การติดต่อครั้งแรก (First Call Resolution: FCR).
• ระยะเวลาเฉลี่ยในการให้บริการ (Average Handling Time: AHT).
• ระดับความพึงพอใจของลูกค้า (Customer Satisfaction: CSAT).
• อัตราการปิด Ticket ภายในระยะเวลาที่กำหนด.
• จำนวนปัญหาที่เกิดซ้ำลดลง.
• ประสิทธิภาพในการบริหารทีมและการพัฒนาคุณภาพการให้บริการ.

Experience:

3 years required

Skills:

Leadership Skill, Telesales, Customer Relationship Management (CRM)

Job type:

Full-time

• Be responsible for the Outbound Call Centre team which supports distribution partners in converting prospects leads into closed sales primarily in health and motor insurance. Such support can include but not limited to responding to product and / or shopping inquiries by enquiries, recommending the most suitable benefit plan and / or product to customers, others.
• Supervise Outbound Agents and manage an initial team of up to 5 agents, ensuring they are meeting or exceeding performance targets, and rechecking team members works on ...
• Prepare and allocate prospect leads to Outbound Agents according to internal guidelines as revised from time to time.
• Monitor and analyse outbound calls for the team; such as conversion rates, response time, etc. to ensure daily, weekly and monthly targets are met.
• Assist and ensure that the customers for a smooth shopping experience via easysunday.com website and any other online / offline buying journey via Line, Facebook Chat, Zendesk Ticketing or call.
• Ensure the team can assist and satisfy customer inquiries in a professional and accurate manner.
• Motivate and coach team members to meet and exceed performance goals by creating attractive award schemes that are aligned with company objectives, etc.
• Gather and share all feedback on reasons driving unsuccessful sales conversions.
• Collaborate with the CRM and any other team(s) to ensure customer information is accurately captured and updated in the system.
• Collaborate with other departments to ensure that customer issues are addressed and resolved in a timely manner.
• Develop, update training material and train and coach agents on product knowledge, sales techniques, and customer service best practices. Ensure that there is a structured product training schedule.
• Manage the budget and resources, including scheduling and staffing.
• Work with the Customer Service Manager to improve the call and chat tool experience for agents.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience working as Outbound Agent or any role that involves convincing the B2C customer via phone.
• Preference with active insurance telesales agent licence from Office of the Insurance Commission.
• Proven experience as a Outbound Lead or similar role.
• Strong leadership and management skills.
• Strong analytical and problem-solving skills.

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• Premium Guest Relations: Welcome and assist patients, guests, and prospects exclusively in accordance with the company's luxury service standards and Standard Operating Procedures (SOPs) across all communication channels, including telephone, email, and digital platforms.
• Inquiry & Package Management: Efficiently manage customer inquiries by providing comprehensive and accurate information regarding BDMS Wellness Clinic's medical services, wellness products, basic packages, pricelists, current promotions, and other rele ...
• Customer Care & Complaint Resolution: Proactively address customer needs, feedback, and complaints with a solution-oriented mindset. Resolve issues promptly, professionally, and empathetically, ensuring customers feel supported, valued, and respected.
• Relationship Building: Build and maintain lasting, trust-based relationships with patients, clients, and internal team members to foster loyalty and ensure service continuity.
• CRM & Data Utilization: Efficiently utilize internal software, databases, standard scripts, and customer relationship management (CRM) tools to maintain accurate records and optimize workflow.
• Performance Excellence: Strive to consistently meet and exceed contact center Key Performance Indicators (KPIs) and service metrics while maintaining a high quality of customer experience.
• Sales Support & Booking: Actively drive sales leads by processing bookings and making personalized recommendations for products or services that align with the specific health and wellness needs of the client.
• Reporting & Compliance: Complete daily checklists and care center reports accurately. Escalate incidents, critical cases, or any customer experience issues to the direct supervisor in a timely manner. Adhere strictly to all company policies, compliance regulations, and data privacy standards (e.g., PDPA).
• Interdepartmental Collaboration: Maintain open, effective communication within the team and collaborate seamlessly with other departments to provide necessary cross-functional support.
• Professional Development: Actively participate in mandatory training sessions, workshops, and educational courses as assigned to continually upscale service skills and medical product knowledge.
• Ad-hoc Duties: Perform any other duties and special projects as assigned by supervisors or management.
• Education & Experience: Bachelor's degree in Hospitality, Tourism, Communications, Business Administration, or a related field. Prior experience in a luxury hospitality, premium contact center, or medical wellness environment is highly advantageous.
• Communication Skills: Exceptional verbal and written communication skills. Possess a professional, clear, and reassuring tone of voice with excellent listening skills.
• Service Mindset: A bright, service-oriented attitude with an outgoing personality and strong interpersonal skills to work effectively within a multicultural team.
• Adaptability & Resilience: Positive attitude, a strong willingness to learn, and high adaptability. Comfortable working in a dynamic, fast-paced environment where priorities may change.
• Task Management: Highly organized, detail-oriented, with proven multi-tasking abilities and effective prioritization skills under minimal supervision.
• Problem Solving: Proactive and solution-oriented approach to customer issues and operational challenges.
• Sales Aptitude: Comfortable interacting with diverse consumers daily and proactively following up on sales leads to convert inquiries into bookings.
• Flexibility: Flexibility in terms of working hours, with the ability to work in shifts (5 days per week, including weekends and public holidays as required).

Experience:

5 years required

Skills:

Problem Solving

Job type:

Full-time

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuous customer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must Have.
• Graduated degree in marketing, business administration, economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to Have.
• Good presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

1 year required

Skills:

Data Analysis, Social media, Recruitment, Biology, English, Thai

Job type:

Full-time

• Bachelor's Degree in Business Administration, marketing, Management or related.
• At least 1 years of working experience in Call-center field.
• Experience in call-center or sale would be highly advantageous.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Skills:

Microsoft Office, Excel, English

Job type:

Full-time

• Answer customer calls with accurately, efficiently and professionally by following call center processes (English and Thai language).
• Maintain and update the necessary information for customer into related banking system with accurately.
• Follow up on customer requests/issues or escalate to supervisors when needed according to department processes.
• Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer.
• Fulfill other work assigned by supervisors or managers.
• Bachelor's Degree in any fields.
• Able to work on shift schedule.
• Knowledge of Financial and Banking business (if any).
• Computer literate in Microsoft Office - Word & Excel.
• Customer service oriented.
• Proactive, self-motivated and high responsibility.
• Able to work in a team environment.
• Possess good service mind and patient.
• Able to work under pressure.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

Skills:

Problem Solving, Teamwork, English, Thai

Job type:

Full-time

• Bachelor's degree in any fields Fresh graduates are encouraged to apply Native Thai with professional level in English (B1) Must be able to speak, read and write the required language to support Phone Etiquette skill Problem solving and resolution skills Organizational and teamwork skills Customer Orientation and Focus Ability to work in a fast-paced environment Flexibility in regard to work schedules Prior contact center or customer service experience preferred Effective time management and organizational skills Flexible in shifting schedule.
• วุฒิการศึกษาระดับปริญญาตรีในสาขาใดก็ได้ ยินดีต้อนรับนักศึกษาจบใหม่ สัญชาติไทย และสามารถใช้ภาษาอังกฤษในระดับมืออาชีพ (B1) มีทักษะในการสื่อสารทางโทรศัพท์อย่างมืออาชีพ มีทักษะในการแก้ปัญหา ทักษะในการจัดระเบียบ และการทำงานเป็นทีม มีความมุ่งมั่น และใส่ใจในการให้บริการลูกค้า สามารถปรับตัวได้อย่างรวดเร็วในสภาพแวดล้อมการทำงานที่มีความเปลี่ยนแปลงสูง มีความยืดหยุ่นเกี่ยวกับเวลาทำงาน สามารถทำงานเป็นกะตามที่ได้รับมอบหมายได้ หากมีประสบการณ์ในสายงานบริการลูกค้าจะได้รับการพิจารณาเป็นพิเศษ มีทักษะการจัดการเวลา และการจัดระเบียบการทำงานที่ดี Responsibilities Handle pre and post reservation inquiries by phone, e-mail and messaging Handle customer requests by phone, e-mail and messaging Act as liaison between customer and client to resolve complaints Manage relationships by providing high levels of customer service and account management support.
• รับผิดชอบในการตอบข้อซักถามเกี่ยวกับผลิตภัณฑ์ต่างๆ ของลูกค้าผ่านทางโทรศัพท์ อีเมล และ Live chats ทำหน้าที่เป็นตัวกลางระหว่างลูกค้าและผู้ให้บริการเพื่อแก้ไขข้อร้องเรียนต่างๆ ดูแลความสัมพันธ์โดยการให้บริการลูกค้าอย่างมืออาชีพแลัมีประสิทธิภาพ.

Experience:

5 years required

Skills:

Electrical Engineering, Petrochemical, English, Thai

Job type:

Full-time

• Review electrical drawings, calculations, specifications, datasheets, schedules, vendor documents, and other technical submissions.
• Review, as applicable, HV/LV distribution, transformers, switchgear, MCCs, motors/drives, cables, earthing, lightning protection, electrical protection, emergency/standby power, and interfaces with other disciplines.
• Identify technical discrepancies, omissions, design risks, and potential non-compliances; issue clear comments and recommendations.
• Review responses and revised documents following comments and support closure of technical issues.
• Participate in technical clarification meetings when required.
• Bachelor's degree or higher in Electrical Engineering or a related discipline.
• Valid Professional Engineering License/Registration recognized by the Council of Engineers Thailand (COE Thailand).
• Relevant experience in electrical design, design review, engineering consultancy, EPC, project construction, or industrial projects.
• Good knowledge of applicable Thai and/or international electrical engineering standards and engineering practices.
• Ability to independently review technical documents and provide technically justified comments in English.
• Ability to provide support on relatively short notice when document review is required.
• Preferred Experience.
• Experience in project construction projects is preferred.
• Experience in mining projects will be considered an advantage.
• Experience in mineral processing, heavy industry, power generation, petrochemical facilities, EPC projects, engineering consultancy, or Owner's Engineer / Independent Engineer assignments will be beneficial.
• Working Arrangement.
• Freelance / On-call engagement with no guaranteed minimum working hours.
• Workload is intermittent and depends entirely on project document submissions and review priorities.
• Time is recorded and compensated based on actual hours worked.
• Most reviews may be performed remotely, with meetings or site attendance when required.
• Expected response times and review turnaround periods will be agreed upon for each assignment.
• Typical Deliverables.
• Reviewed drawings and technical documents.
• Technical comment sheets.
• Follow-up review reports for revised submissions.
• Technical clarification notes as required by the project team.

Skills:

Financial Analysis

Job type:

Full-time

• To work with audit team for review financial report related to impairment testing including goodwill from business acquisitions, fixed assets, investment, fair value of investment and recommendation to develop based on accounting standard and valuation practice.
• To provide EY independent recalculation related to discount rate and discount cashflow projection for calculating impairment related.
• To provide insight research from internal and external sources for impairment of ass ...
• To provide recommendation to audit team for impairment testing and fair value of assets.
• Support ad hoc projects involving industry and financial insights.
• Perform other tasks that support audit teams with financial and non-financial data.
• Skills and attributes for success.
• To qualify for the role you must have.
• Bachelor's degree in Finance with an interest in valuation, including asset impairment testing and investment fair value measurement.
• Basic understanding of business valuation concepts.
• To be able to use Microsoft excel formular to calculate finance fields such as PV,FV,NPV, IRR,RATE, etc.
• Interested in explore and learning in various new nature of business industries.
• To be able to coordinate with internal EY audit teams.

Experience:

5 years required

Skills:

Mechanical Engineering, Automation, Leadership Skill

Job type:

Full-time

• Developing and executing a market-based sales strategy covering direct sales, third-party channels, and project-based opportunities across the region.
• Translating ABB's global Data Center segment strategy into practical, country-specific action plans that deliver measurable results.
• Owning revenue growth targets across targeted data center industry segments, commercial outcomes are yours to lead.
• Leveraging operational intelligence, competitive benchmarking, and industry analysis to identify the best processes, equipment, and automation opportunities.
• Establishing ABB's footprint in the data center segment, including execution standards and delivery models that set us apart from competitors.
• Ensuring ABB consistently exceeds customer expectations through strong service delivery and technical credibility.
• Degree in Electrical or Mechanical Engineering or equivalent, with significant involvement in data center projects.
• Minimum 5+ years of experience in the Data Center segment, covering Installation & Commissioning, service agreements, maintenance contracts, and asset lifecycle management.
• Proven experience in driving sales growth and managing commercial accounts across regional or multi-country markets.
• Demonstrated ability to lead cross-functional teams and navigate complex regional and global stakeholder environments.
• Strong communication and interpersonal skills, with the ability to influence and engage with stakeholders at all levels, both internally and externally.
• Willingness to travel 30-50%.
• What's in it for you?.
• Be part of a purpose-driven organization making a real impact on global energy efficiency and sustainability through innovative electrification solutions.
• Grow your career in a high-performing, collaborative team with access to world-class learning, development, and leadership programs.
• Enjoy a flexible hybrid work environment that values work-life balance, inclusion, and a safety-driven culture.
• Attractive remuneration along with incentives based on performance.
• Comprehensive medical and insurance coverage.
• Learning, development programs.
• hybrid/flexible work practices.
• Inclusive and safety-driven work culture.
• More about us.
• ABB's Service Division partners with customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio offers product care, modernization, and advisory services to enhance performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extract maximum value from them, and recover and regenerate products and materials at the end of their useful life.
• ABBCareers.
• RunwithABB.
• Runwhatrunstheworld.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?.
• Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills:

Recruitment, English

Job type:

Full-time

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• Do you consent to a criminal background check as part of the recruitment process? Yes No.
• Do you consent to a criminal background check as part of the recruitment process? Yes No If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No.
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Experience:

5 years required

Skills:

Electrical Engineering, Industry trends, Leadership Skill, ISO 9001

Job type:

Full-time

• Quality Planning & Management Develop, implement, and maintain the Project Quality Management Plan (QMP) and inspection protocols in line with the Employer's requirements. Define quality objectives, KPIs, inspection frequencies, hold/witness points, and ensure alignment with the project schedule and budget. Review and comment on design drawings, specifications, RFIs, submittals, and method statements from a quality perspective.
• Oversight of QA/QC on Site Lead and coordinate all QA/QC activities for civil, struc ...
• Non-Conformance, Risk & Compliance Lead the identification, documentation, and management of non-conformances (NCRs) and quality observations. Conduct root cause analyses (RCA) for significant quality issues and verify the effectiveness of corrective and preventive actions (CAPAs). Ensure all rework is fully inspected and approved before re-energization, commissioning, or handover. Support internal and external audits, and manage responses to audit findings and client observations.
• Documentation, Reporting & Handover Oversee the maintenance of quality records, inspection reports, test results, and deficiency logs. Prepare and present regular quality performance reports, including defect trends, rework costs, and inspection pass rates. Ensure all quality documentation complies with contractual, regulatory, and company requirements. Support the preparation of O&M manuals, as-built documentation, and final handover packages.
• Stakeholder Coordination & Leadership Act as the primary quality liaison with the client, consultants, authorities, and commissioning agents. Collaborate with the project manager, engineers, and construction teams to integrate quality requirements into work planning and execution. Provide guidance, training, and capacity-building for contractors and site personnel on quality standards and best practices. Lead quality meetings, coordinate with the general contractor and subcontractors, and manage interfaces with supervising engineers.
• Continuous Improvement Monitor and analyze quality performance metrics to identify systemic issues and areas for improvement. Recommend and implement process enhancements to improve efficiency, quality, and cost-effectiveness. Stay updated on industry trends, regulations, and best practices, and promote innovation in quality management processes.
• Bachelor's degree in Civil, Mechanical, Electrical Engineering, Construction Management, or related field. Experience: Minimum 8-10 years in construction quality management, with at least 5 years in a managerial or lead role. Proven track record managing quality on large-scale projects from early works through to commissioning and handover. Experience in data center or mission-critical facility projects is highly desirable. Technical Knowledge: In-depth understanding of construction methods, materials, and quality control procedures for civil, structural, and MEP systems. Familiarity with relevant codes and standards (e.g., ISO 9001, local building codes, NFPA, NEC, ASHRAE, Uptime Institute). Experience with owner quality requirements for hyperscale clients (e.g., Meta, Google, Microsoft, Amazon) is a plus. Certifications (Preferred): ASQ Certified Quality Manager (CQM), CQM-C, or equivalent. Certified Construction Quality Manager (CQM), CDCP, LEED AP, or OSHA 30-Hour Construction Safety. DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Skills:

Business Development, Recruitment, Thai

Job type:

Full-time

• Arup's purpose, shared values and collaborative approach has set us apart for over 80 years, guiding how we shape a better world.
• The Senior Plumbing/ Hydraulics Engineer is a client-facing role will be responsible for leading the hydraulic (plumbing) design and technical delivery of projects across a range of sectors. The role will provide technical leadership, maintain design quality, support project delivery teams, and work closely with the Building Services leadership group to deliver innovative and sustainable solutions.
• The Opportunity.
• Lead the planning, design and delivery of hydraulic engineering services across a broad range of building projects.
• Provide technical leadership and coordinate hydraulic design activities with engineers from other disciplines.
• Prepare hydraulic design calculations, specifications, reports, drawings and tender documentation.
• Deliver designs for domestic hot and cold-water services (potable and non-potable), recycled water systems, sanitary drainage and trade waste systems, rainwater collection, storage and drainage systems, stormwater management systems, etc.
• Prepare reports and presentations for clients, providing strategic advice and technical recommendations.
• Manage project programmes, budgets and quality outcomes for hydraulic engineering scopes.
• Act as project manager on smaller and medium-sized projects where required.
• Support business development activities, including client engagement, proposal preparation and identification of new opportunities.
• Mentor and supervise junior engineers and designers.
• At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.
• You will have the opportunity do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve.
• Is this role right for you?.
• Relevant tertiary qualification in Mechanical, Hydraulics, Civil or Building Services Engineering.
• Atleast 7-12 years' relevant industry experience in hydraulic/plumbing engineering within a consulting engineering environment.
• Demonstrated experience delivering building services hydraulic design across commercial, mixed-use, healthcare, aviation, industrial, data centre, transport or mission critical projects.
• Strong understanding of relevant Thai and international plumbing, water services and drainage standards.
• Chartered Engineer status (or actively working towards chartership) preferred.
• Excellent communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical audiences.
• A proactive and resilient approach, with strong leadership capabilities, a commitment to quality, and the ability to thrive in a collaborative, fast-paced environment.
• What we offer you.
• At Arup, we care about each member's success, so we can grow together.
• Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.
• We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.
• Different people, shared values.
• Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence.
• Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.
• We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
• Our Application Process.
• Please apply directly through our applicant tracking system. Shortlisted candidates will be contacted by Talent Acquisition to discuss next steps. Stay safe online - Arup will never ask for your bank details as part of our recruitment process.
• Arup does not accept unsolicited resumes from recruiters or employment agencies.

Experience:

1 year required

Skills:

Project Management, Procurement, English

Job type:

Full-time

• Manage day-to-day customer communications, ensuring timely and professional responses to inquiries and issues.
• Prepare customer-facing documentation and maintain accurate records to support the relationship the Customer Success Manager owns.
• Service Delivery Monitoring.
• Track service performance against SLAs and prepare regular reports and dashboards.
• Coordinate with internal teams to keep service operations running smoothly and resolve issues on time.
• Project Coordination.
• Support the Customer Success Manager on project schedules, documentation, and stakeholder communications.
• Track project milestones, procurement activities, and flag risks early.
• Compliance and Cross-Functional Collaboration.
• Maintain organized records of service and project activity in line with audit and compliance requirements, including ITIL standards.
• Liaise with operations, network, IT services, and construction teams to keep tasks moving, and coordinate meetings and follow-ups across teams.
• Technical Skills.
• Bachelor's degree in Project Management, Engineering, or a related discipline.
• At least 1 year of experience in the data center industry, MEP consultancy, or construction is preferred. Fresh graduates with relevant internship or project exposure are welcome to apply.
• Working proficiency in English.
• Soft Skills.
• Communicates clearly and professionally with customers and internal stakeholders across different seniority levels.
• Keeps multiple workstreams organized and on track without needing reminders on deadlines.
• Picks up new processes quickly in an environment where standards are high and details matter.
• Nice to Have.
• A second regional language is a strong advantage for engaging clients across different markets.
• Exposure to ITIL frameworks or service delivery standards.
• Familiarity with SLA monitoring tools or client-facing reporting dashboards.
• Prior exposure to hyperscale or mission-critical infrastructure projects.
• Why DayOne?.
• Joining DayOne in Thailand means being part of something with real national significance, infrastructure that will power industries and put Thailand at the centre of Southeast Asia's digital map. You will grow with it: real responsibilities from day one, 40+ training hours per year, and a team that is as invested in your development as it is in delivering results.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Skills:

Good Communication Skills, Project Management, System Security

Job type:

Full-time

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• The Senior Associate IT Data Center Operations Analyst is a developing subject matte ...
• This role may also be involved in IT infrastructure projects, monitoring network stability, and coordinating tasks with vendors and internal teams to maintain efficient data center operations.
• What we are looking for.
• Follows operational processes and ensures that IT services and infrastructure meets operational service level agreements (SLAs).
• Provides non-routine technical support for computer / IT data center operations, including troubleshooting software and hardware failures.
• Performs installation, repair, and preventative maintenance of computer systems and related technologies.
• Tracks and records system performance and utilization metrics.
• Analyses IT systems to identify areas for improvement and developing solutions to optimize business processes and IT operations.
• Participates in the development of IT infrastructure projects.
• Maintains access control, data integrity, and file system security for computer / data center environment.
• Performs any other duties as required by the IT Operations management team.
• Developing knowledge of data center applications and systems.
• Developing proficiency in hardware and software systems like servers, networks and databases.
• Ability to collect and analyse system performance data to identify issues and improve IT systems.
• Ability to effectively communicate technical information to non-technical people.
• Good communication skills, both written and verbal.
• Good analytical and problem-solving skills to troubleshoot issues and devise efficient solutions.
• Developing project management skills.
• Academic.
• Bachelor's degree or equivalent in Computer Science or Information Technology or related field.
• Relevant vendor certifications such as ITIL foundation.
• Additional beneficial certifications such as CNET and CDCDP etc.
• Moderate level experience in data center applications, as well as server and non-desktop computer hardware, software, systems and other resources within a data center setting.
• Moderate level experience in a similar role, with strong understanding of IT and data center operations.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Skills:

Purchasing

Job type:

Full-time

จัดทำทะเบียนคู่ค้าให้เป็นปัจจุบันอยู่เสมอ คัดเลือก ประเมิน จัดทำสัญญา และต่ออายุสัญญาคู่ค้าตามข้อกำหนด บริการช่วยเหลือลูกค้า หรือผู้ติดต่อกับหน่วยงานสินไหม พัฒนาคุณภาพการให้บริการสินไหมเพื่อให้ลูกค้าเกิดความพึงพอใจสูงสุด.

Skills:

Project Management

Job type:

Full-time

• and.
• openness., they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark.
• in shaping society.
• We believe that.
• leaving a mark.
• is a true challenge and opportunity for every one of us.
• We believe that.
• leaving a mark.
• is a sign of trust and impact.
• We believe that.
• leaving a mark.
• is a bond with the future.
• We believe that.
• leaving a mark.
• is proof of growth and development.
• Being part of the BV family, is more than just working, it's being convinced that you.
• will leave your mark. in shaping a world of Trust.
• As the Data Center industry continues to grow across Thailand and Southeast Asia, we are building a pipeline of talented professionals to support future Data Center projects and opportunities.
• We invite experienced professionals with backgrounds in Data Center construction, engineering, commissioning, quality, safety, project management, and related disciplines to join our Talent Community.
• Who Should Apply?.
• Project Director / Project Manager.
• Construction Manager.
• Contracts Manager.
• Planning Engineer / Scheduler.
• Resident Engineer.
• CSA Engineer.
• Mechanical Engineer.
• Electrical Engineer.
• High Voltage Engineer.
• ELV Engineer.
• Commissioning Manager.
• QA/QC Professionals.
• Safety Manager.
• Document Controller.
• Substation Project Manager.
• Candidates with experience in Data Centers, Mission Critical Facilities, Building Services, Power, Infrastructure, Industrial, or Large-Scale Construction Projects are highly encouraged to apply.
• Preferred.
• Degree in Engineering, Construction Management, Project Management, or a related discipline.
• Relevant experience in Data Center or Mission Critical projects.
• Professional certifications such as CDCP, CDCS, PMP, PE, NEBOSH, or equivalent will be advantageous.
• Why Join Our Talent Community?.
• By joining our Data Center Talent Community, your profile will be considered for future opportunities that match your skills and experience as new projects arise across Thailand.
• Important Information.
• This posting is created for.
• talent pooling purposes.
• and does not represent an immediate vacancy.
• All applications will be reviewed and retained in our talent database for consideration against current and future opportunities. While we sincerely appreciate every application received, only candidates whose profiles closely match our hiring requirements will be contacted regarding suitable opportunities.
• We look forward to connecting with talented Data Center professionals and exploring future career opportunities together.
• Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.
• ShapingaWorldofTrust.

Skills:

Thai

Job type:

Full-time

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and fitness facilities, and other Anantara properties.
• Be aware that the customer's call is his/her first impression of the Anantara resort that you are responsible to be a successful one.
• Be prepared to provide our customers with the latest information about the resort.
• Follow telephone answering standards and make sure to keep a calm and clear voice tone.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Job type:

Full-time

• Excellent rates, with regular reviews to ensure we are rewarding at the right level in line with the market.
• Ongoing work on interesting projects delivered in partnership to leaders of industry across energy and materials markets.
• Global connections, join an inclusive and diverse international community of inquisitive minds and recognised industry innovators, partnering to create new possibilities.
• Flexible working arrangements balance client, team and individual needs with opportunities for hybrid and remote working.
• Commitment to your Wellbeing, with annual contribution to Health Insurance and free 24/7 access to our Employee Assistance Program (EAP).
• Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business.

Skills:

Microsoft Office

Job type:

Full-time

• เสนอผลิตภัณฑ์ให้กับลูกค้าของธนาคารอย่างเหมาะสม.
• ดูแลการยืนยันตัวตนลูกค้า (Verify Identity) และตรวจสอบข้อมูลตามขั้นตอนและมาตรฐานของธนาคาร.
• จัดทำและบันทึกข้อมูลลูกค้าเข้าระบบของธนาคาร พร้อมติดตามและประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• รับข้อร้องเรียนต่างๆจากลูกค้าและให้คําแนะนํารวมถึงการแก้ปัญหาด้านบริการต่างๆของธนาคาร.
• สําเร็จการศึกษาปวส.หรือระดับปริญญาตรี ทุกสาขา.
• หากมีประสบการณ์ในสายงานบริการ (CS, Call Center) ยินดีรับพิจารณาพิเศษ.
• สามารถใช้โปรแกรม Microsoft Office ได้.
• สามารถทำงานเป็นกะ และปฏิบัติงานในกะกลางคืนได้.
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
• มีทักษะการสื่อสารที่ดี, มีทักษะในการต่อรองเจรจา และสามารถรับแรงกดดันจากลูกค้าได้อย่างดี.