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Skills:

eCommerce

Job type:

Full-time

• Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
• Analyze the department performance and define the actıons required for achıeving the busıness objectıves.
• Give commercial suggestions to SM.
• Drive the team to exceed their KPIs.
• Be constantly up-to-date on market trend and share ınsıghts wıth relevant functıons.
• Foster the ecommerce channel development.
• CUSTOMEREnsure high levels of customer satisfaction through excellent service.
• Strengthen customer loyalty by engagıng and supporting the sales team ın clientelıng actıvıties and gains new local customers to grow department sales.
• TEAMTrain and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
• Identify hıgh potentıal collaborators for internal development opportunities.
• Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
• RETAILGuarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product/ collection training needs.
• Provıde feedback and focused suggestions on department needs to the Store Manager.
• Guarantee the vısual presentatıon of his/her department.
• Ensure effectıve and effıcıent back-of-house organization for the department and is responsible for the protectıon of the company s assets as well as the staff grooming standards to be ensured.
• KNOWLEDGE AND SKILLSPassion and knowledge of the managed product category Business driven Team player with the ability to lead and influence peers Strong customer service approach Natural ability to serve our client Confident, enthusiastic and positive Problem solving Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected

Skills:

Finance, Project Management, eCommerce, English

Job type:

Full-time

• Ensure P&L performance alignment with company targets.
• Work closely with the finance team and business units on cost identification and profit optimization..
• Lead the development and execution of O2O business strategy, identifying key strategic initiatives to achieve
• financial goals..
• Collaborate with other business units to govern and deliver key strategic initiatives within the established
• timeline..
• Lead business analysis efforts, identify insights, and define actions for each function to optimize performance.
• Prepare and deliver business performance presentations, providing key findings and updates to senior
• management..
• 2+ years of experience in strategy development, project management, or a related field, focusing on O2O or E commerce.
• Proven track record of leading cross functional projects in a fast paced environment.
• Experience in eCommerce, Retail Business, or FMCG is an advantage.
• Bachelor's degree in Business Administration, Marketing, or a related field (Master s degree preferred).
• Strong project management skills with experience using P&L management and project management tools.
• Ability to analyze data, identify trends, and make data driven recommendations.
• Excellent communication, presentation, and stakeholder management skills.
• Knowledge of digital marketing, customer engagement strategies, and retail operations.
• Ability to thrive in a dynamic, fast changing environment.
• Familiarity with Agile methodologies is a plus.
• Proficient in English.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Data Analysis, Finance, SQL, English

Job type:

Full-time

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Master's degree in Finance, Business, Engineering, or a related field.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Data Analysis, Industrial Engineering, Finance

Job type:

Full-time

• Insight Generation & Strategic Recommendations: Utilize deep knowledge of market trends, financial data, and process standards to generate actionable insights. Develop analysis models and provide strategic recommendations that drive business decisions and improvements in operations efficiency.
• Business Analysis & Reporting: Collaborate with senior management to analyze internal and external data sources. Develop comprehensive reports and presentations that support key initiatives and guide the business in trial projects and rollouts.
• Model Development & Data Integrity: Develop and maintain robust analytical models that support business analysis. Ensure data integrity and create best-practice reports based on thorough data analysis and visualization.
• Stakeholder Collaboration & Facilitation: Lead and facilitate collaboration across the business, ensuring alignment and engagement among stakeholders. Work closely with process and budget owners to achieve business objectives and implement strategic recommendations.
• Project Tracking & Risk Mitigation: Regularly monitor and update project progress, ensuring milestones are met. Develop and execute mitigation plans for any critical issues, ensuring the successful delivery of projects.
• Consultation & End-User Support: Provide initial consultation and tailored solutions to stakeholders based on business analysis. Occasionally develop dashboards and train end users to ensure effective use of insights and tools.
• 2-5 years+ working experience in Data Analytics, Process Improvement.
• Master's Degree in Industrial Engineering, Supply Chain, Finance, IT or related field.
• Knowledge of basic statistical techniques for hypothesis testing or prediction (Correlation, Regression, etc.).
• Skilled in process improvement, project management, and data analysis.
• Ability to use data and metrics to test theories, back up assumptions, develop business cases, complete root cause analysis and measure success.
• Ability to work independently and under pressure with business-partnering mindset.
• Good presentation, communication and influencing skills.
• Able to work 2 sites' office ( Head office - Phattanakarn, and Central office - Nawamin office).
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Excel, Data Analysis, Product Development

Job type:

Full-time

• Manage my own category assortment and it implementation to reach targeted budget.
• Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements.
• Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight.
• Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s.
• Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time.
• Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer.
• Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target.
• Other Income management from trade and in-store activity with integrity and accuracy.
• Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation.
• A minimum of 5 years in Merchandiser experiences with Retail, FMCG or any other Dynamic Business company.
• Bachelor s degree or higher in any related fields.
• Extensive merchandiser experience in General Merchandise would be an advantage.
• Product knowledge and passion.
• Excel (Expert level) skill.
• Report preparation and data analysis skill.
• Product range and trade planning.
• New product development.
• Presentation, Communication and team player skill.
• Category Development.
• Leadership skill and attributeGrowth Mindset.
• Entrepreneurial-ship mindset.
• Situation Leadership skill.
• Delegation skill.
• Agility and resilience.
• Initiative and creative thinking..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Digital Marketing, Social media, SEO

Job type:

Full-time

• To be a key contact with media agency and work with internal team (Brand com, Loyalty, Own brand, Cluster, Mall, O2O, retail media and others) to get requirements on media, share expertise on media to comments media proposal, manage performance, find solution to manage performance to achieve as planned.
• To work with media agency to develop media strategy, annual brand plan, campaign and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned.
• To manage budget to meet performance goals both offline and Digital (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key contact with digital agency/media agency/business partner (e.g Meta/Google/LINE/TikTok/X) for achieving growth targets in own channels.
• To handle testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
• To plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win-back - digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
• To coach sub-ordinate media team.
• Responsible for Digital Analytics - Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
• To utilize strong analytical ability to evaluate media across multiple channels and customer touch points, in order to preparing and presenting recommendations, reports and finding from data to team. Lead on media dashboard project.
• To evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
• To follow our Business Code of Conduct and always act with integrity and due diligence.
• To perform other assignments as deem appropriate..
• Proven working experience in media at least (5 years).
• Expertise of digital social media SEO/SEM/ASO, e-mail marketing, CRM Database, and GA.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in media agency or marketing as expert on media.
• Strong analytical skills and data-driven thinking.
• Strong ROI and growth mindset with track record of building performance marketing functions in fast-paced environment.
• Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Statistics, Data Analysis, Market Research

Job type:

Full-time

• Work closely with the O2O Business Insight &BI Division Manager to provide analysis, insights, and strategic recommendations that support the business planning process and enhance overall performance.
• Deliver operational insights and identify process improvements by collaborating with cross-functional teams.
• Define and maintain key operational metrics and dashboards to help increase efficiency and visibility.
• Extract business insights from large datasets and use them to support business change and operational decision-making.
• Assist in fulfilling reporting requests from related teams, ensuring data accuracy and consistency across reports.
• Act as a thought partner to internal stakeholders and support strategic discussions across departments.
• Maintain data structures and pipelines to ensure integrity of analytics processes.
• Follow the company s Business Code of Conduct and always act with integrity and due diligence.
• Support other assignments as deemed appropriate.
• Bachelor s degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, Engineering, Economics, Mathematics, or a related field.
• Background in Data Analysis, E-commerce, Quantitative Market Research, or a related field.
• Experience in a consulting environment is a plus.
• Strong technical skills in BI tools (especially Power BI) and SQL.
• Familiarity with other technical tools or languages such as Python, C#, SAS, or JavaScript is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills; ability to work effectively across teams.
• Can work well under pressure and manage multiple tasks.
• Experience handling complex data analysis and delivering actionable insights.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Research, Finance, Excel, English

Job type:

Full-time

• To obtain and analyse customer insight relating to our shopping centers and help deliver our overall strategy and vision for our malls.
• To analyse both quantitative and qualitative research.
• To work with research agencies to ensure brief is fully understood and the data received is useful.
• To monitor market trends in retail and identify opportunities in our shopping malls.
• To develop relationships with third party property consultants, such as Colliers, CBRE in order to have a full understanding of industry movement e.g. space growth, new styles of shopping center etc.
• To work with the existing mall leasing and planning teams to help form strategies for individual malls.
• To champion customers needs in our shopping malls.
• To work cross functionally with teams such as Property Research, Marketing, Mall Development etc.
• Conduct mall insight analysis on format projects to evaluate mall performance and advise on business decision.
• Take ownership and being a go to person on format strategy, mall insight and mall performance improvement.
• Analyze Sales, Margin and P&L to spot risk/ opportunity and provide recommendation to line manager and business to improve performance at format and individual stores.
• Conduct insight analysis on format projects to evaluate performance and advise on business decision.
• Generate and own performance dashboard. Work closely with Finance and Technology team to publish regular report that helps spotting trend and performance.
• Review all format business case and work with related parties to ensure the business case is practical and lead to format growth..
• Experience in retail / shopping mall environment is a plus.
• Bachelors degree in Business Administration/Marketing, MBA is an advantage.
• At least 5 years experiences in Marketing, Retail Business, FMCG.
• Good command in English (Reading, Speaking, Writing & Listening).
• Require skill of Communication, Collaboration and Presentation -.
• Rationale thinking & good team work.
• Strong analytical and problem-solving skills.
• Detail-oriented with coordination skills.
• Computer skills (Microsoft Word, Excel, Power Point, Microsoft Project), Advance in Microsoft excel and Power Point is a must.
• High skills of excel and power points presentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Data Analysis, Excel, Formula

Job type:

Full-time

• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• Support user and coordinate with IT to solve business issue.
• Manage SRD system finding root cause and find the way to improve.
• Bachelor's Degree or above in Programming, Computer engineering, Business Administration or related field.
• Experience in merchandising or space planning programs (Blue Yonder System).
• IT related skills are very welcome.
• Good Computer skills, experience in Advance Excel (Excel formula) and Power BI.
• Retail Commercial knowledge preferably.
• Cross-functional agility, and the ability to lead and meet objectives in a fast-paced, rapidly changing environment.
• Strong logical thinking, visual design, and presentation skills (PowerPoint proficiency) with exceptional attention to detail Good analytical & problem-solving skills, planning skills, and numerical skills.
• Good attitude and self-motivated.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Accounting, Finance

Job type:

Full-time

• Provide advisory services on general tax matters, including both direct and indirect taxes, and liaise with tax authorities regarding tax-related issues.
• Identify necessary processes for implementing tax-saving or tax mitigation strategies and obtain management approval.
• Collaborate with project owners on the preparation of Pillar II and Transfer Pricing reports (e.g. TP Master File, TP Local File, CbCR, etc.).
• Ensure the company's tax transactions comply with the Revenue Department s regulations and align with tax planning strategies.
• Ensure the company's half-year and annual Corporate Income Tax filings comply with the Revenue Department s regulations and are submitted on time.
• Ensure monthly tax filings (Stamp Duty, Withholding Tax, Value Added Tax, and Specific Business Tax) comply with the Revenue Department s regulations and are submitted on time.
• Verify the accuracy of monthly Corporate Income Tax calculations for month-end closing.
• Qualifications: Bachelor s or Master s degree in Accounting, Finance (Taxation), or a related field.
• 8-10 years of experience in tax accounting.
• Strong knowledge of Thai tax regulations.
• Experience with Pillar II and Transfer Pricing is an advantage.
• Experience in the banking industry is an advantage.
• Willingness to learn and work effectively as part of a team.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Product Owner, Legal, Software Development

Job type:

Full-time

• Lead the Product Team to design application for the better customer experience.
• Track product performance, specifically to analyse the successful completion of short- and long-term goals.
• Keep track of the data in every stages of the product. Analyse these data to make a proper adjustment of product backlog and action plan on a regular basis.
• Team closely with business owners, user experience, and operations teams to design a product strategy and roadmap to deliver true business goals. Team closely with business owners, user experience, and operations teams to design a product strategy and roadmap to deliver true business goals.
• Build strong relationships with internal and external stakeholders to understand and evaluate business priorities, define requirements and execute these.
• Develop a strong team with a business culture and create superior teaming with all stakeholders, to ensure overall delivery of business goals.
• Hand-on Product Leader with 5+ years of experiences.
• Have experience of building credible relationships and influencing senior management & leadership teams.
• A basic understanding of software development, be able to hold technical conversations.
• Strong sense of ownership.
• Very good interpersonal skill and Leadership skills.
• Able to build solid working relationships with peers and senior leadership.
• Have Excellent written & verbal communication skills and clearly articulate concepts, ideas and requirements that are understood by Technical & Non-Technical teams.
• Have great presentation skills and can present your ideas/ thoughts/plans with senior stakeholders with clarity & confidence.
• Have strong persuasion skills to influence others.
• Understanding of Agile methodology and the role & responsibilities.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Finance, Budgeting, Accounting, English

Job type:

Full-time

• Lead finance and planning analysts for Permanent lease (covering fixed and variable), and act as the interface between finance and the business unit using financial information and analyses to pinpoint opportunity areas to support senior managements decision-making.
• Own the business planning cycle (forecasting, budgeting, and variance analysis) including building and updating the financial planning models, identification of KPIs and key business drivers, risks, and opportunities.
• Develop and understand business cases as well as the economic benefits for new investments such as capital requests and new business models.
• Track and analyze investment plan and results. Understand the key drivers and provide recommendations for scenarios or improvement actions for future investments or changes to current investments.
• Constructively challenge and recommend changes to the business underpinned by sound financial expertise.
• Identifies and pro-actively highlights risks and works to mitigate issues. And Work closely with senior management to understand the wider market and external factors to drive BU's performance.
• Overlays commercial acumen on analysis performed to drive insights and decision support.
• Any ad-hoc projects as required.
• Bachelors or Masters degree in Finance and Accounting.
• At least 6 year experiences in Finance Analyst, accounting or related fields.
• Experience in retail business is a plus.
• Good command of spoken and written English and strong Excel/database skills.
• Strong analytical skill, detailed and results oriented problem solving, interpersonal, and leadership skills.
• Strong communication, negotiation and team management.
• Result-oriented with abilities to work well under ambiguity, changes, pressure and tight deadlines.
• Effective team management.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Legal, Compliance

Job type:

Full-time

• Conduct supplier development programs to ensure that the CP AXTRA policies on best practices in business, social and environment are well understood, implemented and maintained on the supplier site and along the supply chain.
• Develop and maintain policies and procedures related to factory standard, product quality, safety, and legal compliance. Communicate these policies effectively across the organization and provide training and guidance to suppliers involved in factory standard, product handling and storage. Gathering all necessary information, analyzin ...
• Encourage the commercial team to develop and promote green products.
• Support CP Axtra sustainability team and activities (Supplier awards in HORECA, Provide Sustainability info).
• Coordinate with external regulation units to integrate projects, follow up laws that benefit or impact to company.
• EDUCATION.
• Graduate of Bachelor Degree of Food Science, Food Engineer, Science or Higher.
• EXPERIENCE.
• 3-5 years in retail/wholesale modern trade business, Manufacturing in quality management in food industry, Familiarity with food regulations and experience working with regulatory affairs teams to ensure compliance with local standard of factory and product.

Skills:

Microsoft Office, Excel, Data Analysis

Job type:

Full-time

• To initiate, develop and execute Corporate Campaign, long-term trade scheme and instore execution for both sell in and sell out mechanisms.
• To closely work with Marketing Team to develop channel-specific trade tool sales kit and instore materials.
• To closely work with Operations to deliver Corporate Campaign to sales team and act as a center for channel, regarding trade part.
• To evaluate and analyze promotions performance and effectiveness and recommend the appropriate corrective plan to close the gap (if any) and better plan for future.
• To deliver excellent insight into trade performance in order to shift the better business performance and collaborate with related stakeholders closely.
• To prepare and conduct trade gap analysis and initiate trade plan and its activities.
• To quantify and value all future trade plan activity and forecasting potential trade.
• To prepare and brief periodic plan including required mechanic, space allocation etc. to team.
• To ensure appropriate lead-times are identified and controlled to delivers all KPIs.
• Bachelor s degree or higher in Marketing, Business Management and Trade or any related field.
• Having at least 5 years of experiences in Trade Marketing, Trade Planning, Campaign and Promotion.
• FMCG business background would be preferable..
• Microsoft office especially Advance in Microsoft Excel applications to automate and simplify data analysis.
• Stakeholder Management.
• Data Analysis and Report preparation.
• Promotion Planning and Analytic.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Job type:

Full-time

Job Description We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Creative Thinking, Event Planning, Social media

Job type:

Full-time

• Set up and maintain the store atmosphere according to seasonal themes and festivals to ensure a dynamic and welcoming environment for customers.
• Organize engaging events that attract tourists, such as seasonal fruit buffets, Thai dessert showcases, and other culturally relevant experiences to enhance customer engagement.
• Schedule and coordinate performances in-store to enhance the customer experience and create an enjoyable shopping atmosphere.
• Oversee customer service and ensure the store s customer service standards are consistently met, providing excellent experiences that align with the brand values.
• Collaborate with marketing and sales teams to plan and implement promotional campaigns, events, and initiatives that align with the company s strategy and customer engagement goals.
• Manage and develop the customer experience team, including training, performance management, and creating a positive work environment that fosters excellent service.
• Monitor customer feedback, resolve complaints or issues efficiently, and implement strategies to improve customer satisfaction and retention.
• Maintain a high level of store cleanliness, visual merchandising, and product display to ensure a professional and attractive presentation.
• Track and report on the success of events, performances, and initiatives, and recommend adjustments to improve future outcomes.
• Bachelor s degree in business, Marketing, Hospitality, or related field.
• 5 years of experience in customer experience management or a related role, preferably in retail or hospitality.
• Strong leadership skills with experience managing teams and driving customer-centric initiatives.
• Excellent communication and interpersonal skills, with the ability to engage with customers and colleagues effectively.
• Creative thinking and the ability to generate innovative ideas for events and customer engagement activities.
• Strong organizational skills and the ability to manage multiple projects and priorities.
• Experience in event planning, performance coordination, or similar activities is a plus.
• Proficiency in using office software (e.g., MS Office, Google Workspace) and basic knowledge of social media platforms for promotional purposes.
• Passion for customer service and improving customer experience.
• Ability to work flexible hours, including weekends and holidays, to accommodate events and special promotions.

Experience:

3 years required

Job type:

Full-time

• Drive the importance of image to the boutique team to ensure the brand image presence, the optimum condition of the boutique environment, and the professional image of the team members.
• Manage and inspire the Boutique team Manage and coach the Fashion Advisors ensuring their well-being, professional development and performance management.
• Partner with Training team and Field Trainers to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Support the team in developing and executing a client-centric culture, emphasizing on client engagement and long lasting client relationships.
• Drive the high standards in all aspects of customer service.
• Manage Merchandise & Inventory Lead and oversee the team members to direct daily opening and closing inventory count to ensure efficiency and adherence to the Company control guidelines.
• Supervise the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently.
• Effectively manage day-to-day Operations Ensures daily and monthly sales targets are achieved for the store as well as all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Design and review roster to maximize staff strength in accordance to traffic demands and trading patterns, rotating with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Attend to all day-to-day Operations issues promptly, seeking direction and guidance from the senior management when needed.
• Ensure daily sales and appropriate paperwork is accurately completed and keeping up-to-date on the boutique s commercial and operational insights.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring More than 3 years of experience in store operations and team management. Experience in supervising a large team in a luxury fashion business is highly advantageous.
• Develop clear and challenging but achievable goals as well as maintain commitment to goals even in difficult situations.
• Strong analytical skill with the ability to understand and synthesize business and market intelligence.
• Passion for luxury fashion, strive for excellence and eye for details.
• Availability to be located at Suvarnabhumi Airport with flexibility in driving impacts during airport working hours including work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

Digital Marketing, Social media, SEO

Job type:

Full-time

• Identifying the target tourist demographics and tailoring marketing campaigns to their interests.
• Developing strategies to attract tourists from specific locations or with specific interests.
• Visual Merchandising and Store Appeal.
• Collaborating with merchandising teams to ensure the store's layout and displays are visually appealing to tourists.
• Creating eye-catching window displays and in-store promotions.
• Digital Marketing and Online Presence.
• Managing the shop's online presence, including social media accounts and website.
• Utilizing online advertising and SEO to reach tourists searching for local shops and souvenirs.
• Leveraging online reviews and ratings to build a positive reputation.
• Partnerships and Collaborations.
• Building relationships with local hotels, tour operators, and tourist information centers to promote the shop.
• Collaborating with other local businesses to create cross-promotional opportunities.
• Developing and implementing special promotions, discounts, and events to attract tourist shoppers.
• Creating and distributing marketing materials, such as flyers and brochures, in tourist areas.
• Ensuring that the shop provides a positive and memorable shopping experience for tourists.
• Gathering customer feedback and using it to improve marketing strategies and customer service.
• Monitoring tourism trends and competitor activity to stay ahead of the market.
• Analyzing sales data to identify popular products and optimize marketing efforts.
• In essence, a marketing manager for a tourist shop focuses on creating a compelling and inviting environment that encourages tourists to visit and make purchases.
• Bachelor s degree in Marketing, Business Administration, Tourism, or a related field.
• 5 year experience in marketing, preferably in retail, tourism, or hospitality industries.
• Strong understanding of tourist behavior and local tourism trends.
• Experience in digital marketing, including social media management, SEO, and online advertising.
• Creative skills in visual merchandising and promotional campaign design.
• Excellent communication and interpersonal skills, with the ability to build and maintain partnerships.
• Strong organizational and project management skills.
• Analytical mindset with the ability to interpret sales and customer data to inform strategies.
• Proficiency in marketing tools and software (e.g., Google Analytics, Meta Ads Manager, Canva, etc.).
• Ability to work independently, think strategically, and adapt to a dynamic retail environment.
• Multilingual abilities or experience working in multicultural environments is a plus.

Skills:

Legal, Contracts, Business Development, English

Job type:

Full-time

• Drafting/ reviewing contracts and legal documents in English as well as develop standard template for in-house agreements, contracts and other legal documents necessary for the operation of the head offices and stores established overseas.
• Implement contract/ legal document management procedure and maintain validity and enforcement as well as manage legal housekeeping (archiving of contracts, minutes of Board Meeting, trademark registration of both Thailand and overseas and etc.).
• Drafting agenda and minutes of the Board of Directors meeting as well as set up the ...
• Provide legal consultation in support of the international business development projects and collaborate with country business unit and relevant departments in Thailand and overseas by giving proactive legal advice/service to ensure that the overseas operation are aligned with internal policy and local laws.
• Cooperate with country business unit and relevant Thailand s department to ensure that all licenses and permits required by local laws are completed and met all the legal requirements in relation to the construction, store operation and products sold/distributed.
• Liaise with the claimant and give instruction and direction to external consultant in handling the claim settlement.
• Writing periodically progress report to the executives regarding the investment in each country.
• Any other duties that may be assigned from time to time.
• Bachelor's Degree in Law.
• Ability in drafting/ vetting English contracts/ legal documents is a must.
• A good knowledge of company secretary matters.
• Having foreign investment exposures or experience in wholesale/retail business will be an advantage.
• Fluent Thai speaker & very good command of English (both writing and speaking).
• Demonstrating independence and maturity, attention to details, ability to grasp relevant issues quickly and to understand commercial context and complex legal concept.

Skills:

Excel, Data Analysis, Product Development

Job type:

Full-time

• Manage my own category assortment and it implementation to reach targeted budget .
• Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements. .
• Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight. .
• Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s. .
• Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time. .
• Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer. .
• Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target. .
• Other Income management from trade and in-store activity with integrity and accuracy .
• Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation.
• A minimum of 5 years in Merchandiser experiences with Retail, FMCG or any other Dynamic Business company. .
• Bachelor s degree or higher in any related fields .
• Food background is advantage.
• Extensive merchandiser experience in General Merchandise would be an advantage.
• Product knowledge and passion .
• Excel (Expert level) skill .
• Report preparation and data analysis skill .
• Product range and trade planning .
• New product development .
• Presentation, Communication and team player skill .
• Category Development .
• Leadership skill and attribute Growth Mindset .
• Entrepreneurial-ship mindset .
• Situation Leadership skill .
• Delegation skill .
• Agility and resilience .
• Initiative and creative thinking..
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .