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Experience:
8 years required
Skills:
Marketing Strategy, Thai, English
Job type:
Full-time
Salary:
฿100,000 - ฿200,000, negotiable
- Develop and execute market development strategies across ETC (Hospitals/Physicians), OTC (Pharmacies/Chain Pharmacies), Distributor, and Direct-to-Consumer (D2C) channels.
- Drive B2B sales by developing and managing relationships with hospitals, clinics, pharmacy chains, distributors, and institutional partners.
- Own and deliver sales targets (revenue, volume, and channel performance) in line with organizational goals.
- Manage annual budget as well as Advertising & Promotion (A&P) to ensure effective and efficient spend aligned with organization objectives.
- Identify and build new market opportunities for plant-based/NAPI products.
- Translate agroforestry-based raw materials into commercially viable product propositions.
- Align upstream supply with downstream demand to ensure sustainable growth.
- Lead go-to-market strategies including positioning, pricing, and channel mix.
- Establish, manage, and evaluate distributor networks with clear KPIs.
- Build strong relationships with healthcare professionals, pharmacy chains, and key partners.
- Collaborate with R&D and Regulatory teams to ensure product-market fit and compliant claims.
- Monitor channel performance, sales growth, and market penetration.
- Develop market insights, competitive analysis, and demand forecasts.
- Ensure pricing governance, channel integrity, and regulatory compliance.
- Support sustainability goals including traceability, community impact, and forest restoration.
- Bachelor s Degree in Pharmacy (required), Master s Degree in Business Administration and/or Marketing will be a plus.
- A minimum of 8 years of experience in pharmaceutical, nutraceutical, or healthcare-related industries.
- Proven experience in B2B sales, market development, or commercial strategy.
- Strong track record of achieving or exceeding sales targets.
- Experience in budget planning and A&P management with ROI-driven mindset.
- Strong understanding of ETC and OTC channel dynamics.
- Experience managing distributors and multi-channel business models.
- Knowledge or exposure to plant-based products, herbal medicine, or natural extracts.
- Strong stakeholder management and cross-functional collaboration skills.
- Ability to work in a regulated healthcare environment.
- Strategic thinker with strong execution capability.
- Excellent communication, analytical, and leadership skills.
- Passion for sustainability and community-driven developmen.
Experience:
No experience required
Skills:
Sales, Public Relations, Good Communication Skills, Own Transportation and Driving Licence, English, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿40,000, negotiable, commission paid with salary
- Help implement effective sales strategies to achieve revenue targets..
- Identify and secure new business opportunities, including bars, restaurants, hotels, and distributors or retailers..
- Build, maintain, and grow strong relationships with clients and partners..
- Support the full sales cycle from prospecting to closing deals..
- Help monitor and analyze market trends, competitor activity, and anticipate customer needs.
- Track, analyze, and report on sales performance and KPIs.
- Represent Himmawan at industry events, tastings, and client meetings.
- Territory & Travel.
- Primarily base in Chiang Mai - head office in Hang Dong..
- Travel required to Bangkok and southern regions including Phuket and Krabi.
- Proven experience in sales (experience in F&B or alcohol industry preferred but not required).
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and take initiative.
- Results-driven with a strong sense of accountability.
- Willingness and ability to travel frequently.
- Proficiency in English and Thai required.
- Compensation & Benefits.
- Base salary depends on experience: 15,000 - 30,000 THB plus commission per month.
- Social Security.
- Performance-based commission.
- Travel opportunities and business expense coverage.
- What Success Looks Like in This Role.
- Consistent achievement or exceeding of sales targets.
- Build and maintain a client network of 100+ contacts..
- 1 to 2 new client contacts per week.
- Independently schedule and create monthly follow-ups and in-person opportunities with clients..
- Expansion of distribution network across northern Thailand, Bangkok, and Phukett and Krabi..
- Increased brand visibility and market presence.
- Work Environment.
- Startup culture: fast-paced, flexible, and growth-oriented.
- Opportunity to contribute ideas and shape sales direction.
- High level of ownership and responsibility.
- Application Process
- Interested candidates should submit their CV and a short introduction outlining their experience and interest in the role to [email protected].
- เจ้าหน้าที่ฝ่ายขาย (Sales Team Member)
- บริษัท หิมวันต์ จำกัด (ธุรกิจอาหารและเครื่องดื่ม)
- เชียงใหม่ ประเทศไทย (พร้อมเดินทางไปกรุงเทพฯ และภาคใต้ของประเทศไทย).
- เกี่ยวกับบริษัท (About Us)
- เราเป็นบริษัทด้านอาหารและเครื่องดื่มที่มุ่งมั่นพัฒนาผลิตภัณฑ์ระดับพรีเมียม โดยได้รับแรงบันดาลใจจากมรดกทางอาหารอันทรงคุณค่าของประเทศไทยและวัตถุดิบคุณภาพจากแหล่งผลิตในท้องถิ่น เป้าหมายของเราคือการสร้างสรรค์ผลิตภัณฑ์ที่มีเอกลักษณ์ โดดเด่น และมีคุณภาพสูง ถ่ายทอดรสชาติอันเป็นเอกลักษณ์ของแต่ละภูมิภาค พร้อมตอบโจทย์ผู้บริโภคยุคใหม่ทั้งในประเทศไทยและต่างประเทศ.
- ในฐานะสตาร์ทอัพที่กำลังเติบโต เราผสานความคิดสร้างสรรค์ นวัตกรรมด้านผลิตภัณฑ์ และความมุ่งมั่นในคุณภาพ เพื่อพัฒนาแนวคิดใหม่ ๆ ให้เกิดขึ้นจริง เรากำลังสร้างทีมงานที่มีความกระตือรือร้น พร้อมเรียนรู้และเติบโตไปด้วยกันในสภาพแวดล้อมการทำงานที่เปิดกว้างและส่งเสริมการทำงานเป็นทีม เพื่อร่วมกันสร้างอนาคตของแบรนด์อาหารและเครื่องดื่มไทยที่มีศักยภาพ.
- แรงบันดาลใจของแบรนด์มาจาก "ป่าหิมพานต์" ดินแดนในตำนานแห่งคติความเชื่อไทย ซึ่งเป็นที่อาศัยของสัตว์หิมพานต์และสิ่งมีชีวิตในตำนาน เช่น พญานาค ครุฑ และราชสีห์ อันสะท้อนถึงความงดงาม ความคิดสร้างสรรค์ และเอกลักษณ์ของวัฒนธรรมไทย.
- สรุปตำแหน่งงาน (Position Summary)
- บริษัทหิมวันต์จำกัดกำลังมองหาบุคลากรฝ่ายขายที่มีความมุ่งมั่นและมุ่งเน้นผลลัพธ์ เพื่อสนับสนุนงานขายทั่วประเทศไทย หน้าที่หลักคือการผลักดันยอดขาย ขยายช่องทางการจัดจำหน่าย และสร้างความสัมพันธ์ที่แข็งแกร่งกับพันธมิตรหลักในธุรกิจอาหารและเครื่องดื่ม (กลุ่มเครื่องดื่มแอลกอฮอล์) ผู้สมัครที่เหมาะสมควรมีความกระตือรือร้น ปรับตัวได้ดี และสามารถทำงานในสภาพแวดล้อมแบบสตาร์ทอัพที่มีความรวดเร็วได้อย่างมีประสิทธิภาพ.
- หน้าที่ความรับผิดชอบหลัก (Key Responsibilities)
- ช่วยดำเนินกลยุทธ์การขายเพื่อให้บรรลุเป้าหมายรายได้
- ค้นหาและสร้างโอกาสทางธุรกิจใหม่ ๆ รวมถึงบาร์ ร้านอาหาร โรงแรม ผู้จัดจำหน่าย และร้านค้าปลีก
- สร้าง ดูแล และพัฒนาความสัมพันธ์ที่ดีกับลูกค้าและพันธมิตร
- สนับสนุนกระบวนการขายทั้งหมด ตั้งแต่การหาลูกค้าไปจนถึงการปิดการขาย
- ช่วยติดตามและวิเคราะห์แนวโน้มตลาด กิจกรรมของคู่แข่ง และคาดการณ์ความต้องการของลูกค้า
- ติดตาม วิเคราะห์ และรายงานผลการขายและตัวชี้วัด KPI
- เป็นตัวแทนของบริษัทในงานอีเวนต์ งานชิมสินค้า และการประชุมลูกค้า.
- พื้นที่รับผิดชอบและการเดินทาง (Territory & Travel)
- ประจำหลักที่เชียงใหม่ (สำนักงานใหญ่ตั้งอยู่ที่อำเภอหางดง)
- ต้องสามารถเดินทางไปกรุงเทพฯ และพื้นที่ภาคใต้ เช่น ภูเก็ตและกระบี่.
- คุณสมบัติและข้อกำหนด (Qualifications & Requirements)
- มีประสบการณ์ด้านงานขาย (หากมีประสบการณ์ในธุรกิจอาหารและเครื่องดื่มหรือเครื่องดื่มแอลกอฮอล์จะพิจารณาเป็นพิเศษ *แต่ไม่จำเป็น)
- มีทักษะการเจรจาต่อรอง การสื่อสาร และมนุษยสัมพันธ์ที่ดี
- สามารถทำงานได้ด้วยตนเองและมีความคิดริเริ่ม
- มุ่งเน้นผลลัพธ์และมีความรับผิดชอบสูง
- พร้อมและสามารถเดินทางบ่อยครั้งได้
- สามารถใช้ภาษาไทยและภาษาอังกฤษได้ดี.
- ค่าตอบแทนและสวัสดิการ (Compensation & Benefits)
- เงินเดือนพื้นฐานขึ้นอยู่กับประสบการณ์: 15,000 - 30,000 บาทต่อเดือน +ค่าคอมมิชชัน
- ประกันสังคม
- ค่าคอมมิชชันตามผลงาน
- โอกาสในการเดินทาง และมีการออกค่าใช้จ่ายในการทำงาน.
- ความสำเร็จในตำแหน่งนี้จะมีลักษณะดังนี้
- สามารถทำยอดขายได้ตามเป้าหมายหรือเกินเป้าอย่างสม่ำเสมอ
- o สร้างและรักษาฐานลูกค้ามากกว่า 100 ราย
- o เพิ่มลูกค้าใหม่ 1-2 รายต่อสัปดาห์
- o สามารถวางแผน นัดหมาย และติดตามลูกค้าแบบรายเดือน รวมถึงจัดโอกาสพบลูกค้าแบบตัวต่อตัวได้ด้วยตนเอง.
- ขยายเครือข่ายการจัดจำหน่ายในภาคเหนือ กรุงเทพฯ ภูเก็ต และกระบี่
- เพิ่มการรับรู้แบรนด์และการเข้าถึงตลาด.
- สภาพแวดล้อมการทำงาน (Work Environment)
- วัฒนธรรมสตาร์ทอัพ: ทำงานรวดเร็ว ยืดหยุ่น และมุ่งเน้นการเติบโต
- มีโอกาสเสนอไอเดียและร่วมกำหนดทิศทางการขาย
- มีความรับผิดชอบและอิสระในการทำงานสูง.
- ขั้นตอนการสมัคร (Application Process)
- ผู้ที่สนใจสามารถส่งประวัติส่วนตัว (CV) พร้อมแนะนำตัวสั้น ๆ เกี่ยวกับประสบการณ์และความสนใจในตำแหน่งนี้ มาที่ [email protected].
Experience:
No experience required
Job type:
Full-time
Salary:
฿25,000 - ฿30,000, negotiable
- Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
- Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
- Contribute to an ambitious store project with my ecosystem to federate my teams.
- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
- Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
- Ensure compliance with legal and contractual obligations and the company's code of conduct.
- Decide with store director on my team compensation in alignment with internal policy.
- Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
- Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
- Select the best product and service offer link to omnichannel and circularity strategies.
- Implement the digital in and outstore customer experience.
- Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
- Mobilize my sport communities through my communications and events.
- Build my team to have the best sports people at the right place, at the right moment.
- Responsibility 3: Manage the best in class omnichannel customer experience.
- Embody and manage the best in class customer relationship through my posture.
- Implement the fundamentals of selling, layout, and truck to peg on the field.
- Manage the loyalty program in order to optimize the customer data.
- Implement action plans thanks to customer feedback.
- Implement my department to help the customer find their product autonomously and quickly.
- Impulse an offensive commercial dynamism.
- Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
- Build an ambitious annual business trajectory and define a team trajectory.
- Analyze my performances and manage the reliability of the forecasts.
- Formalize the gaps between realized performance and forecast performance.
- Schedule the good hours at the right time.
- Manage and formalize action plans on my People / Planet / Business levers and my PNL.
- Ensure the in-store stock accuracy and availability while optimising stock lifetime.
- Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
- Ensure safety of people and security of goods on a daily basis.
- Guarantee my knowledge of all technical systems and equipment within the store.
- Take in charge the daily business and service activity.
- People & Culture Leadership.
- Lead and manage a team with care, fairness, and accountability.
- Recruit and grow team members based on their potential and role fit.
- Apply company values in daily decisions and people development.
- Commercial & Market Knowledge.
- Understand and apply store commercial policy based on sport or product category.
- Adjust local store offer to fit market needs and customer expectations.
- Organize and manage store layout to improve customer experience and sales.
- Operational Excellence.
- Oversee daily store operations and act as Duty Manager when needed.
- Maintain a safe and secure store environment.
- Handle customer relationships and feedback professionally.
- Performance & Sustainability Management.
- Monitor and drive department sales based on clear goals.
- Plan and manage working hours to match business activity.
- Manage stock levels efficiently and integrate sustainability into daily actions.
- What Makes You a Great Fit.
- Goal-oriented mindset with clear planning and follow-up.
- Strong collaboration and teamwork across different roles and functions.
- Well-organized and able to manage time and priorities effectively.
- Open to change and adaptable in a fast-moving retail environment.
- Eager to learn and grow continuously.
- Able to stay objective and make fair decisions.
- Confident in giving and receiving feedback to help others improve.
- Emotionally intelligent and able to build strong, respectful relationships.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
- Provident fund.
- Competitive salary.
- Group insurance includes life, health, and dental insurance.
- Performance bonus.
- Employee discount.
- A learning environment where you can dive deep and make an impact.
- Wide range of career opportunities locally and globally.
Experience:
5 years required
Skills:
Management, Thai, English
Job type:
Full-time
Salary:
฿15,000 - ฿25,000, negotiable, commission paid with salary
- Oversee daily restaurant shifts to ensure fast, high-quality food and drink service.
- Lead, train, and support service staff to maintain high hospitality standards.
- Work closely with the kitchen team to ensure excellent food quality and presentation.
- Handle guest feedback professionally to maintain high satisfaction and repeat visits.
- Manage table seating, reservations, and daily floor setups efficiently.
- Monitor restaurant inventory, handle ordering, and minimize food waste.
- Ensure strict cleanliness, food safety, and hygiene standards in all dining areas.
- Assist in organizing restaurant schedules and tracking daily sales reports.
- Proven experience as a captain, team leader, or supervisor in a restaurant or resort.
- A strong passion for food, cooking, and delivering excellent customer service.
- Active leadership skills with a positive, helpful attitude toward the team.
- Good problem-solving skills to handle busy shifts and quick guest requests.
- Familiarity with restaurant Point of Sale (POS) systems and basic digital tools.
- Clear communication skills to bridge the front-of-house team and the kitchen.
- High school diploma or a degree in Hospitality, Culinary Arts, or a related field.
- Company Culture.
- We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.
Job type:
Full-time
Salary:
฿24,000 - ฿28,000, negotiable
- Key Deliverables (Primary Responsibilities).
- Provide leadership and supervision to the Pricing Operations team and work closely with Customer Service, Pricing & Stretagy Advisor and Sales to achieve flawless pricing operations.
- Leads all day-to-day Pricing Operations activities and ensures that pricing is implemented timely and accurately.
- o Development of skills & knowledge within the Pricing Operations team.
- o Continuous sharing & improvement of best practices between markets.
- o Leveraging the full potential of the pricing systems.
- o Maintaining productive interfaces with internal and external parties/stakeholders such as: Sales, Pricing & Stretagy Advisor, Tax, Marketing, IT, CS, Law, P&GA, etc.
- o Management of Change support & process follow-ups.
- Ensure flawless intergration of any scope changes into the existing operational framework.
- Scope (Impacts, Success Measures/Metrics).
- Thailand Retail and Non-Retail business.
- People Management.
- Provides regular coaching, feedback and training (as needed) to the Pricing Operations team (supported by Pricing & Stretagy Advisor and the Power Users).
- Empower employees to identify opportunities to improve work processes and systems, explore opportunities for process harmonization across zones.
- Provide leadership and inspiration to employees towards achieving organizational and business objectives.
- Timely handle issue escalations to prevent or minimize business impact.
- Oversee employee engagement levels and workload changes to support smooth business operations including system updates, MOCs and business projects.
- Assists Strategy Planning and Revenue Management Manager in maintaining a motivated team through fostering a positive & dynamic work environment, and through continuous development of individual team members.
- Maintaining Flawless Operations.
- Responsible for ensuring that sufficient resource is available to manage the operations.
- Responsible for the design, updating & testing of business continuity & disaster recovery plans.
- Proactively drives the development & implementation of Pricing Operations Best Practices.
- Pricing.
- Accountable for the accurate & timely review by the Pricing Operations team of prices.
- with business strategies & latest tactical instructions.
- Maintains sufficient knowledge of all markets in order to effectively support the Pricing Operations.
- team with their daily pricing activities.
- Systems.
- Work with Controls Advisor to ensure that Pricing system controls catalogues are up-to-date.
- Responsible for endorsing changes (fixes/upgrades) in the pricing system (live pricing environment).
- Approve user accesses to the pricing system.
- Interface with IT and system vendors to drive improvements to the pricing systems and to address any operational issues.
- Data Maintenance.
- Review updates of price calculation methodology in the pricing systems.
- Assists with resolution of pricing related queries.
- Operational Controls.
- Ensure relevant controls, audit preparedness at all times and appropriate group knowledge.
- Responsible for the implementation of operational controls, follow up and close out of any issues.
- Works with Strategy Planning and Revenue Management Manager & Controls Advisor(s) to assess and review controls requirements and their implementation.
- Maintenance and timely review of the endorsement table (if applicable).
- Represent Pricing Operations during Unit Internal Assessments, Internal Audits and other controls related reviews.
- Pricing Strategy & Tactics.
- Interacts with Pricing & Stretagy Advisor to understand the main dynamics of each market.
- Support and provide key inputs to Pricing & Stretagy Advisor to analyse market dynamics and strategize.
- General.
- Responsible for proper record filing and archive management.
- Support and execute any additional work/requirements as and when assigned by Strategy Planning and Revenue Management Manager.
- Key Interfaces.
- Sales.
- Pricing & Stretagy Advisor.
- Strategy Planning and Revenue Management Manager.
- Tax.
- IT.
- Customer Service.
- P&GA.
- Law.
- External system vendor.
- Preferred Knowledge, Skills and Experience.
- Extended business background and operational experience.
- Ability to lead a large, diverse and multicultural team.
- Good analytical skills and system knowledge.
- Strong Controls mindset and ability to lead changes.
Skills:
Sales, Product Development, Budgeting, English
Job type:
Full-time
Salary:
฿30,000 - ฿35,000, negotiable
- Lead and manage sales activities for the Cosmetic Ingredients division to achieve sales targets, profitability, and business growth objectives.
- Develop sales strategies and manage relationships with key accounts, while identifying and expanding new business opportunities within the Cosmetic & Personal Care market.
- Plan customer visits, follow up on sales activities, and prepare sales visit reports, including presenting new products and tailored solutions to customers.
- Analyze market trends, customer needs, competitor activities, and business opportunities in order to support product development and sales strategies together with the Product Manager.
- Provide technical consultation and basic troubleshooting support regarding products and applications to customers.
- Coordinate closely with Sales, Technical, Product, and other related teams to ensure smooth operations and excellent customer service.
- Supervise, coach, and support Junior Sales team members to enhance team capabilities and overall sales performance.
- Monitor team performance and provide guidance for continuous improvement in sales effectiveness and work processes.
- Participate in sales forecasting, budgeting, and business planning to support the company s overall objectives.
- Propose and implement improvements to internal and external processes in order to increase operational efficiency and business effectiveness.
- Bachelor s degree in Cosmetic Science, Chemistry or any related field.
- Minimum 2-4 years of experience in Cosmetic Ingredients sales.
- Experience in leading, mentoring, or supervising junior team members would be an advantage.
- Strong technical knowledge, sales, marketing, and negotiation skills.
- Strong analytical, planning, and customer relationship management skills.
- Good leadership skills with the ability to work effectively with cross-functional teams.
- Able to work well under pressure, make decisions, and solve problems effectively.
- Positive attitude, service-minded, proactive, and equipped with strong interpersonal skills.
- Good command of English, both written and spoken.
Experience:
No experience required
Skills:
Sales, Market Research, Customer Relationship Management (CRM), Thai, English
Job type:
Full-time
Salary:
negotiable
- Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
- Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
- Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
- Keep abreast about industry trends, market demands, and emerging people development practices.
- Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
- What experience do I need?.
- 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
- Fresh Graduate Welcome.
- What competencies should I have?.
- Strong prospecting skills.
- Exemplary phone manner.
- Consultative sales ability.
- Comfort in selling over the phone to consumers (B2C).
- Exceptional interpersonal and communication skills.
- Ability to network - connections to business communities.
- What are the must haves ?.
- Are fluent in business level of Thai and English.
- Value teamwork and collaboration.
- Potential and/or Interest to become trainer.
- University or College Degree in any relate field.
- What benefits would I receive?.
- Dale Carnegie s extensive training opportunities for personal and professional development.
- Highly global, professional, top quality and fun working environment.
- Breakthroughs for personal and career development.
- What is the compensation plan?.
- Salary structure with bonus program.
- Overrides on individual and team success and year-end bonus package.
- World-class benefits and welfare for all Gens.
- Trainer professional package when become a certified trainer.
- Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
- Dale Carnegie Thailand.
- 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Define and lead the overall strategic direction, policies, and operational guidelines for commercial area management in alignment with corporate vision and business objectives.
- Develop and execute strategies to maximize Non-Oil revenue growth, commercial space utilization, and branch expansion efficiency.
- Identify and evaluate new business opportunities, partnership models, and revenue enhancement initiatives.
- Oversee tenant sourcing, selection, and evaluation processes to ensure alignment with company standards and commercial goals.
- Monitor and drive tenant sales performance and operational standards to achieve defined targets.
- Build and maintain strong, long-term relationships with key tenants and strategic business partners.
- Lead lease management processes, including annual planning, lease renewals, and overall commercial space optimization.
- Support and drive performance of affiliated Non-Oil business units to ensure achievement of corporate objectives.
- Bachelor s degree or higher in Business Administration, Marketing, or related fields.
- Minimum 15 years of professional experience.
- At least 5 years of leadership experience in sales management or commercial team management.
- Strong strategic thinking, business analysis, and negotiation skills.
- Proven leadership capability with experience managing large teams and multi-location operations.
Skills:
Legal, Research, Business Development, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement marketing strategies to build brand awareness in the China market.
- Analyze consumer behavior, market trends, and customer needs.
- Plan and execute marketing activities aligned with target consumer lifestyle.
- Collaborate with New Product Development team for product launches.
- Coordinate with cross-functional teams (R&D, Packaging, Legal, Research, etc.).
- Trade Marketing RoleTranslate brand strategies into promotion plans and integrated marketing communications (IMC).
- Manage ATL & BTL media to drive brand awareness and sales performance.
- Develop pricing strategies aligned with local market conditions.
- Manage brand P&L to achieve sales, margin, and profitability targets.
- Control and optimize A&P budget.
- Sales RoleOversee business operations in China market.
- Manage and support distributors to achieve sales and profit targets.
- Expand business through new products and channel development.
- Lead and manage local sales team.
- Prepare and present weekly and monthly performance reports.
- Business Development RoleIdentify and explore investment opportunities in China (OEM, local production, new channels).
- Conduct feasibility studies and evaluate ROI for new projects.
- Collaborate with internal teams to drive business opportunities.
- QualificationsBachelor s Degree or higher in related fields.
- Age 30 years and above.
- Minimum 5-7 years of experience in International Sales, preferably in China market.
- Key CompetenciesProven track record in Sales, Marketing, and Business Development (China market preferred).
- Strong understanding of China market, consumer behavior, and retail trends.
- Experience in feasibility study and P&L management.
- Knowledge of import-export processes.
- Understanding of product development and manufacturing processes.
- Strong leadership and interpersonal skills.
- Excellent communication skills (both written and verbal).
- Proficiency in Chinese and English.
- Proficient in Microsoft Office.
- Proactive, result-driven, and able to work in a dynamic environment..
Experience:
No experience required
Skills:
Sales, Market Research, Customer Relationship Management (CRM), Thai, English
Job type:
Full-time
Salary:
negotiable
- Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
- Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
- Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
- Keep abreast about industry trends, market demands, and emerging people development practices.
- Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
- What experience do I need?.
- 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
- Fresh Graduate Welcome.
- What competencies should I have?.
- Strong prospecting skills.
- Exemplary phone manner.
- Consultative sales ability.
- Comfort in selling over the phone to consumers (B2C).
- Exceptional interpersonal and communication skills.
- Ability to network - connections to business communities.
- What are the must haves ?.
- Are fluent in business level of Thai and English.
- Value teamwork and collaboration.
- Potential and/or Interest to become trainer.
- University or College Degree in any relate field.
- What benefits would I receive?.
- Dale Carnegie s extensive training opportunities for personal and professional development.
- Highly global, professional, top quality and fun working environment.
- Breakthroughs for personal and career development.
- What is the compensation plan?.
- Salary structure with bonus program.
- Overrides on individual and team success and year-end bonus package.
- World-class benefits and welfare for all Gens.
- Trainer professional package when become a certified trainer.
- Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
- Dale Carnegie Thailand.
- 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.
Experience:
3 years required
Skills:
Sales, English, Thai
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable, commission paid with salary
- Identify and engage prospective clients through various channels, including outbound outreach such as calling and emailing.
- Manage the full sales process from initial contact, understanding requirements, presentation, negotiation to closing deals.
- Engage with clients to understand their business objectives, and employer branding needs.
- Present suitable solutions and collaborate with internal teams to develop proposals and sales materials.
- Build and maintain strong relationships with clients, including identifying upselling opportunities.
- Handle the handover of closed deals to the execution team.
- Maintain and update sales pipeline accurately in CRM or internal systems.
- Monitor market trends, employer branding practices, and competitor activities.
- What we expect from you?.
- Experience in B2B sales (3-5 years), HR solutions, recruitment, marketing agencies, or consulting industries.
- Strong communication, presentation, and negotiation skills.
- Ability to build relationships with HR leaders and senior executives.
- Results-driven with a strong commercial mindset.
Skills:
Compliance, Legal, Procurement
Job type:
Full-time
Salary:
negotiable
- Support sales team in preparing quotations and proposals.
- Ensure pricing, discounts, and commercial terms comply with company policy.
- Validate quotations against cost and margin requirements before release.
- Manage approval workflow for special pricing or exceptions.
- Track quotation-to-order conversion and maintain quotation records.
- Order Management.
- Validate customer purchase orders against approved quotations, contracts, and terms.
- Confirm compliance with internal policies, tax, and legal requirements.
- Coordinate with supply chain/logistics for order fulfillment and delivery.
- Monitor order backlog and ensure accuracy of system entries.
- Inventory Monitoring.
- Monitor stock levels to ensure timely order fulfillment.
- Coordinate with warehouse and procurement for replenishment.
- Track inventory turnover, slow-moving, and obsolete stock.
- Ensure reconciliation between system records and physical stock.
- Provide inventory insights to support sales forecasting.
- Delivery & Fulfillment.
- Coordinate product/service delivery with logistics and project teams.
- Track delivery timelines and resolve issues proactively.
- Ensure customer acceptance and documentation are obtained.
- Billing & Invoicing.
- Prepare and issue invoices based on delivery or contractual milestones.
- Ensure billing accuracy regarding pricing, VAT, withholding, and currency.
- Work with finance for timely posting and dispatch of invoices.
- Revenue Assurance.
- Ensure revenue recognition aligns with accounting standards (IFRS/GAAP).
- Track deferred vs. recognized revenue.
- Minimize leakage by reconciling quotations, orders, deliveries, and invoices.
- Accounts Receivable & Collection Support.
- Monitor outstanding payments and aging reports.
- Support finance/credit control teams in customer follow-ups.
- Resolve disputes related to invoicing or contract terms.
- Governance & Compliance.
- Review and approve commercial terms in contracts and customer agreements.
- Implement internal controls to mitigate revenue leakage and credit risk.
- Ensure adherence to corporate governance, regulatory, and audit standards.
- Reporting & Analytics.
- Provide dashboards and reports on quotations, orders, billing, collections, and inventory.
- Track KPIs: quotation-to-order conversion, order backlog, billing cycle time, DSO (Days Sales Outstanding), inventory turnover.
- Deliver business insights for strategic planning and decision-making.
- Recommend process improvements and automation (ERP/CRM tools).
- Bachelor s degree in Business Administration, Finance, Supply Chain, or related field.
- 5-8 years experience in commercial operations, order-to-cash, or sales operations.
- Strong knowledge of quotation, order management, billing, and inventory processes.
- Proficiency in ERP/CRM systems (SAP, Oracle, Salesforce, or Microsoft Dynamics).
- Understanding of accounting standards (IFRS/GAAP) and revenue recognition principles.
- Strong analytical, problem-solving, and negotiation skills.
- Excellent communication and cross-functional collaboration abilities.
- Experience driving process efficiency and digital transformation.
- Key Skills.
- Quotation & contract management.
- Order-to-Cash process management.
- Inventory control and optimization.
- Billing accuracy & revenue assurance.
- Data analysis and reporting (Excel, Power BI, or similar).
- ERP/CRM system proficiency.
- Governance, compliance, and risk management.
- Stakeholder engagement and leadership.
Skills:
Sales, Product Development, Procurement
Job type:
Full-time
Salary:
negotiable
- Analyze market trends, consumer behavior, and competitor insights to develop proactive strategies for customer acquisition.
- Develop retention strategies and CRM programs to increase customer loyalty and lifetime value.
- Product Portfolio Strategy & Lifecycle Management.
- Define product strategies that align with market needs, and manage the full product lifecycle.
- Collaborate with product development and procurement teams to select high-potential items and enhance product value.
- Multi-Channel Sales & Distribution Management.
- Plan and manage both offline (physical stores) and online (e-Commerce) sales, including B2B channels.
- Explore and develop new sales opportunities via emerging platforms such as marketplaces, mobile apps, and franchising.
- Brand & Marketing Communications Management.
- Drive consistent brand communication across all platforms, aligned with brand positioning.
- Supervise advertising, public relations, digital marketing, and brand image campaigns.
- Team Development & Leadership.
- Structure and lead agile marketing and sales teams aligned with business goals.
- Foster team capability through continuous skill development, career path planning, and succession management.
- Strategic Partnership Development.
- Build partnerships with automotive brands, relevant product suppliers, insurers, and after-sales service providers to boost sales value.
- Negotiate commercial terms that benefit the organization and support long-term collaboration.
- Data Analytics & Performance Measurement.
- Oversee analytics of sales performance, campaign effectiveness, and customer behavior to support strategic planning.
- Prepare sales and marketing performance reports for executive management.
- Budget Control & Risk Management.
- Manage sales and marketing budgets efficiently within the defined framework.
- Anticipate market risks and proactively plan mitigation strategies.
- Bachelor s degree or higher in Marketing, Business Administration, or a related field. A Master s degree in Strategic Marketing, Brand Management, or Digital Business is a plus..
- Minimum 12 years of experience in senior marketing and sales roles.
- Proven track record in industries such as retail, automotive, spare parts, or related FMCG sectors.
- Strong leadership experience in managing large teams and driving omni-channel marketing initiatives.
Skills:
Branding, SQL, Power BI
Job type:
Full-time
Salary:
negotiable
- Define and execute strategies to expand TikTok s share of revenue and partnership opportunities with independent agencies in Thailand and cross-border markets.
- Build and strengthen C-level relationships within agency networks, positioning TikTok as a priority partner.
- Develop and manage agency account plans in partnership with agency teams to drive investment and deliver business KPIs.
- Lead cross-functional collaboration with product, operations, and strategy teams to deliver scalable and innovative solutions.
- Design annual and quarterly business plans, synthesizing market insights, agency analysis, and industry trends to guide growth strategy.
- Influence agency executives and day-to-day stakeholders to drive alignment and deliver on partnership goals.
- Champion performance, branding, commerce, and retargeting solutions to help agencies leverage TikTok s ad tech ecosystem and creative capabilities.
- Provide accurate forecasting, business analysis, and reporting to support planning and performance tracking.
- Craft compelling sales narratives and case studies that highlight TikTok s value proposition and market leadership.
- Execute both scaled engagement programs and targeted initiatives to deepen agency partnerships.
- Consistently achieve and exceed sales and growth targets for self and team.
- Anticipate market trends, identify new opportunities, and build business cases to influence product roadmaps and commercial strategies.
- 5 years of experience in ad tech sales, digital media, or strategy roles, with strong exposure to agency partnerships.
- Proven success managing independent agencies and advertisers with complex scaling challenges.
- Strong knowledge of digital media platforms, ad tech ecosystems, and measurement methodologies for branding and performance campaigns with a track record of consistently meeting or exceeding sales and revenue targets.
- Experience leading cross-functional initiatives and people management in fast-paced environments.
- Exceptional presentation, communication, and stakeholder management skills.
- Analytical mindset with the ability to translate insights into business impact.
- Preferred Qualification(s).
- Established relationships with agency and brand leadership in Thailand and across SEA.
- Strong expertise in driving both brand and performance outcomes through integrated media and creative solutions.
- Experience in e-commerce and commerce-driven media strategies.
- Proficiency in SQL, Power BI, Tableau, or other data visualization/analysis tools.
- Skilled storyteller with the ability to inspire partners and communicate complex solutions simply.
Job type:
Full-time
Salary:
negotiable
- About the teamThis Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support. We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakehold ...
- Minimum Qualifications:1. Minimum 5 years of Human Resources working experience2. Strong written and spoken English3. Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management4. Have in-depth knowledge of compliance and labor laws5. Highly organized and self-sufficient6. BA/BS degree preferred
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Define and lead the overall strategic direction, policies, and operational guidelines for commercial area management in alignment with corporate vision and business objectives.
- Develop and execute strategies to maximize Non-Oil revenue growth, commercial space utilization, and branch expansion efficiency.
- Identify and evaluate new business opportunities, partnership models, and revenue enhancement initiatives.
- Oversee tenant sourcing, selection, and evaluation processes to ensure alignment with company standards and commercial goals.
- Monitor and drive tenant sales performance and operational standards to achieve defined targets.
- Build and maintain strong, long-term relationships with key tenants and strategic business partners.
- Lead lease management processes, including annual planning, lease renewals, and overall commercial space optimization.
- Support and drive performance of affiliated Non-Oil business units to ensure achievement of corporate objectives.
- Bachelor s degree or higher in Business Administration, Marketing, or related fields.
- Minimum 15 years of professional experience.
- At least 5 years of leadership experience in sales management or commercial team management.
- Strong strategic thinking, business analysis, and negotiation skills.
- Proven leadership capability with experience managing large teams and multi-location operations.
Skills:
Sales, Negotiation, Data Analysis
Job type:
Full-time
Salary:
฿26,000 - ฿38,000, negotiable
- Develop and execute sales strategies and action plans to achieve volume, value, and profitability targets.
- Lead, coach, and manage the sales team (General Trade, Distributors) to ensure high performance.
- Analyze market trends, competitor activities, and customer insights to adjust strategies effectively within the FMCG landscape.
- Channel & Account ManagementOversee sales performance across various channels such as General Trade (GT) and Distributors..
- Manage trade terms, promotion plans, and negotiation with key customers to drive growth and strengthen partnerships.
- Optimize trade spending and promotional investment to ensure maximum ROI.
- Distribution & Product AvailabilityWork closely with Supply Chain and Demand Planning teams to ensure product availability and minimize OOS situations.
- Monitor distribution KPIs including coverage, visibility, and product availability across channels.
- Data Analysis & ReportingAnalyze sales performance, market data, POS insights, and forecasting to support business decision-making.
- Prepare regular reports on sales, pipeline, performance, and strategic recommendations.
- Collaboration with Marketing & Trade MarketingPartner with Marketing and Trade Marketing to develop effective promotional activities, in-store visibility, and annual activation plans.
- Support new product launches and ensure effective execution in the market.
- Suggested KPIsMonthly/quarterly/annual sales achievement.
- Target vs. performance growth.
- Distribution coverage & availability.
- Key account growth metrics.
- Trade spending efficiency.
- Team performance and productivity.
- QualificationsBachelor s degree in Business Administration, Marketing, or a related field.
- Minimum 2-5 years of sales experience in the FMCG industry with proven record in GT/Distributor management..
- Strong commercial acumen with deep understanding of FMCG trade structures.
- Demonstrated leadership, negotiation, and strategic planning skills.
- Proficiency in data analysis tools (Excel, Power BI, CRM) and strong analytical thinking.
- Experience in market expansion or launching new distribution channels.
- Experience managing trade spending and promotional budgets.
- Familiarity with Nielsen, retail audits, and POS data systems.
- Key SkillsLeadership & Team Management.
- Negotiation & Influencing Skills.
- Strategic Thinking & Problem Solving.
- Excellent Communication & Presentation Skills.
- Data-driven Decision Making.
- Customer Relationship Management.
Job type:
Full-time
Salary:
negotiable
- We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents similar to Grab. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
- Our Thai-international co-founder team combines successful serial entrepreneurs (last company scaled to USD 150m in sales and 180 employees) with strong leadership and innovation expertise in the digital real estate space. We have raised a total of USD 7.8m Seed funding from international VCs and industry angel investors.
- ROLE OVERVIEW.
- The Sales Training Specialist is a key member of the Training & Development team responsible for both designing high-quality training content and delivering engaging, practical learning programs for property agents and brokers. This role requires someone who is equally strong at curriculum development and facilitation, someone who can take complex sales concepts, translate them into compelling learning materials, and then bring those materials to life in the classroom and in the field..
- Training Content Development.
- Design, develop, and maintain sales training modules, playbooks, and e-learning materials tailored to property agents and brokers.
- Create onboarding programs for new agents covering PropertyScout platform usage, sales process, objection handling, and product knowledge.
- Develop role-play scenarios, case studies, and assessments based on real-world property sales situations.
- Localize and translate training content between Thai and English as required.
- Training Delivery & Facilitation.
- Facilitate classroom, online, and on-the-job training sessions for property agents and brokers across all levels.
- Conduct coaching sessions and provide individual feedback to agents on sales skills and platform usage.
- Run refresher and upskilling workshops for existing agents to improve performance and conversion rates.
- Partner with sales team leaders to identify skill gaps and co-deliver targeted interventions.
- Training Operations & Measurement.
- Track training attendance, completion rates, and post-training performance metrics.
- Gather feedback from trainees and sales managers to continuously improve training quality.
- Maintain a training calendar and coordinate logistics for training sessions.
- Report training outcomes to Head of People and sales leadership on a regular basis.
- Education.
- Bachelor's degree in Business, Marketing, Education, Human Resources, or a related field.
- Experience.
- 2-4 years of experience in sales training, learning & development, or a related role.
- Prior experience in real estate, PropTech, or training property agents/brokers is a strong advantage.
- Hands-on experience both designing training content and facilitating training sessions.
- Skills & Competencies.
- Strong presentation and facilitation skills,able to engage and motivate diverse audiences.
- Ability to design clear, structured, and visually appealing training materials (PowerPoint, Google Slides, LMS).
- Solid understanding of sales methodology and sales coaching techniques.
- Analytical mindset able to measure training effectiveness and translate data into improvement actions.
- Excellent interpersonal skills; able to build trust with agents, brokers, and sales managers.
- Proficiency in Microsoft Office / Google Workspace; familiarity with LMS platforms is a plus.
- Language.
- Thai: Native or near-native proficiency (required).
- English: Proficient in both written and spoken communication (required).
- Apply.
- Email: [email protected].
- Subject: Sales Training Specialist - Application - [ Your Name ].
- What are your biggest achievements during your career so far?.
- What is your biggest strength / asset that you can bring to PropertyScout?.
- What are your salary expectations?.
Skills:
Compliance, Finance, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Identify bottlenecks in key workflows - customer service, sales, supply, after-sales service.
- Design and implement process improvements to increase speed, conversion, and customer experience.
- Lead automation projects end-to-end: Understand the problem, map the process, use AI tools and no-code automation platforms to reduce manual work and improve output quality, drive adoption.
- Analytics, Management Reporting, Strategy & Planning.
- Own management reporting across core business performance indicators relating to lead handling, conversion, sales performance, or product KPIs.
- Use company data to spot operational improvement areas early and push the organization forward.
- Inform strategy, planning and management decision making by turning messy business questions into clear analyses, practical recommendations, and measurable actions.
- Sales Enablement & CRM.
- Optimize lead routing, deal stages, follow-up discipline, compliance checks, and sales productivity workflows.
- Improve how our CRM and connected tools support sales and operations teams.
- Coordinate with Sales, Operations, Product/Tech, Marketing, Finance, and Management to fix root causes, not symptoms.
- Team Leadership & Ownership.
- Manage and develop a lean & mean sales enablement, analytics, CRM team.
- Set priorities, review work, raise quality standards, and create a culture of precision, speed, and ownership.
- Coach team members in structured problem solving, analysis, project execution, and communication.
- Act as the accountable owner for team output: accuracy, timeliness, usefulness, and business impact.
- Live and build a team culture where reports are reliable, easy to understand, and drive impactful decisions.
- RequirementsStrong academics from a top university, with preference for quantitative or analytical fields.
- 3-5 years of professional experience, preferred with exposure to strategy consulting, finance, or data analytics.
- Excellent analytical and problem-solving ability - able to break down complex business problems, get hands dirty with data analyses (advanced Google Sheet/Excel skills), and turn analyses into clear strategy and action.
- Strong project execution - reliable follow-up, clear ownership, ability to drive cross-functional work to completion.
- People leadership potential - experience leading projects; direct team management experience is a plus.
- Excellent English communication written and spoken; Thai language is a plus.
- Strong ownership mindset - hands-on, practical, detail-oriented, and comfortable in a fast-moving start-up.
- Good to haveExperience using AI tools for analysis, productivity, or automation.
- Experience with no-code automation platforms (e.g. Zapier, Make).
- Experience with CRM systems.
- Experience with BI tools.
- Understanding of sales funnels, lead conversion, marketing analytics, or process automation.
- Your Growth & DevelopmentThis high-impact role is a unique stepping stone for a young professional seeking a steep learning curve, the ability to make a difference from day one, and a fast career path in one of the leading and best funded startups in Thailand. You will join an exceptional international team, report directly to the COO and work closely with senior management, with a mandate to drive growth and change at PropertyScout.
- Direct ownership of mission-critical projects that affect revenue, service quality, and productivity.
- Work with large-scale operations covering 7,000+ agents, 250,000+ properties, and 10,000+ monthly customers.
- Lead projects across AI automation, sales enablement, CRM workflows, data analytics.
- Manage and develop your team while staying hands-on with problem solving, strategy development, execution.
- Strong career path into business operations leadership, strategy, or general management.
- Competitive compensation for young professionals, bonus, and potential ESOP for exceptional candidates.
- About PropertyScoutPropertyScout is Thailand s leading end-to-end real estate transaction platform, automating 80% of the real estate transaction process to empower agents to deliver a trusted and seamless experience for tenants, buyers, and landlords. We combine technology, data, centralized operations, and a large agent network to make buying, selling, and renting property faster, more transparent, and more reliable.
- 7,000+ third-party agents and 600+ in-house agents.
- 250,000+ properties in our database.
- 10,000+ buyers, tenants, and property owners served every month.
- Venture-backed by leading international investors, with ambition to build a category-leading business across SEA.
- Apply Now Ready to build the operating engine behind one of Thailand's leading start-ups?.
- Send your application to: [email protected].
- Subject: Business Operations & Analytics Lead - Application - [Your Name].
- Why are you the perfect match for this role?.
- Describe one project where you used data, automation, AI, or technology to improve a business process. What was your role and what was the result?.
- What is your expected salary range and possible start date?.
Skills:
Sales, Product Development, Budgeting, English
Job type:
Full-time
Salary:
฿35,000 - ฿45,000, negotiable
- Lead and manage sales activities for the Cosmetic Ingredients division to achieve sales targets, profitability, and business growth objectives.
- Develop sales strategies and manage relationships with key accounts, while identifying and expanding new business opportunities within the Cosmetic & Personal Care market.
- Plan customer visits, follow up on sales activities, and prepare sales visit reports, including presenting new products and tailored solutions to customers.
- Analyze market trends, customer needs, competitor activities, and business opportunities in order to support product development and sales strategies together with the Product Manager.
- Provide technical consultation and basic troubleshooting support regarding products and applications to customers.
- Coordinate closely with Sales, Technical, Product, and other related teams to ensure smooth operations and excellent customer service.
- Supervise, coach, and support Junior Sales team members to enhance team capabilities and overall sales performance.
- Monitor team performance and provide guidance for continuous improvement in sales effectiveness and work processes.
- Participate in sales forecasting, budgeting, and business planning to support the company s overall objectives.
- Propose and implement improvements to internal and external processes in order to increase operational efficiency and business effectiveness.
- Bachelor s degree in Cosmetic Science, Chemistry or any related field.
- Minimum 4-6 years of experience in Cosmetic Ingredients sales.
- Experience in leading, mentoring, or supervising junior team members would be an advantage.
- Strong technical knowledge, sales, marketing, and negotiation skills.
- Strong analytical, planning, and customer relationship management skills.
- Good leadership skills with the ability to work effectively with cross-functional teams.
- Able to work well under pressure, make decisions, and solve problems effectively.
- Positive attitude, service-minded, proactive, and equipped with strong interpersonal skills.
- Good command of English, both written and spoken.
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