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Skills:

Social media

Job type:

Full-time

• Handle escalated customer tickets, inquiries, and complaints from digital channels (app, chat, email, social media).
• Track SLA and customer satisfaction (CSAT) performance, ensuring timely and high-quality responses.
• Collaborate with cross-functional teams including chatbot developers, IVR and call center vendors to optimize customer touchpoints.
• Analyze recurring issues and customer feedback to identify pain points and drive service improvements.
• Support service process documentation, SOP updates, and internal QA audits.
• Coordinate with product, operations, and tech teams to ensure customer issues are resolved efficiently and root causes addressed.
• Utilize CRM and ticketing tools to manage case workflow and reporting dashboards.
• What we're looking for.
• Bachelor s degree in Business Administration, Communication, Customer Experience, or a related field.
• 2-3 years of experience in digital customer service, service operations, or customer care roles.
• Strong communication, empathy, and issue-resolution skills.
• Familiarity with CRM systems, helpdesk/ticketing tools, and service workflow platforms.
• Proactive, detail-oriented, and comfortable working in a fast-moving digital environment.
• Passionate about improving customer experience through both service and system enhancements.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

Experience:

2 years required

Skills:

Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English

Job type:

Full-time

• Position Summary
• We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
• Provide daily CRM helpdesk support via phone, email, or remote tools
• Troubleshoot user issues and guide them through solutions
• Document and track technical problems and resolutions
• Assist with user onboarding, training sessions, and usage guidance
• Monitor CRM usage and proactively offer tips and support to users
• Liaise with the technical team for system-level escalations
• Maintain CRM-related documentation, FAQs, and user guides
• Gather user feedback and suggest usability improvements.
• Diploma or Degree in IT, Computer Science, Business Computer, or a related field
• 1-3 years of experience in IT Support, Helpdesk, or CRM user support
• Familiarity with CRM systems (PipeDrive preferred, but not required)
• Good communication skills in Thai and fair in English
• Strong customer service mindset and problem-solving skills
• Organized, patient, and able to explain technical steps to non-technical users
• Ability to multitask and manage support cases efficiently
• Basic knowledge of CRM configuration or data handling is a plus.
• What's the Offer
• Competitive salary and overtime pay
• Friendly, collaborative, and supportive work environment
• Opportunity to grow in CRM expertise and customer support
• Access to sales and leadership training tools
• Career advancement within our Digital Solutions team.

Skills:

Microsoft SQL Server, SQL, Python

Job type:

Full-time

• ให้คำปรึกษาและแนะนำการใช้งานระบบแก่ผู้ใช้ในฝ่ายคลังสินค้าและทีมที่เกี่ยวข้อง.
• พัฒนา และดูแลระบบฐานข้อมูล โดยเฉพาะ Microsoft SQL Server.
• เขียนโปรแกรมหรือสคริปต์ด้วยภาษา Python,.NET, JAVA สำหรับเชื่อมโยงหรืออัตโนมัติงานที่เกี่ยวกับคลังสินค้า.
• จัดทำเอกสารประกอบการวิเคราะห์และคู่มือการใช้งานระบบ.
• แก้ไขปัญหาเบื้องต้นและให้การสนับสนุนระบบไอทีที่เกี่ยวข้องกับคลังสินค้า.
• ดูแล ตรวจสอบการทำงานของระบบอย่างต่อเนื่อง เพื่อให้ระบบทำงานได้อย่างมีประสิทธิภาพ.
• แจ้งและบันทึกปัญหาต่าง ๆ ที่พบระหว่างการใช้งาน รวมถึงแนวทางการแก้ไข/ป้องกันปัญหา.
• สามารถออกปฏิบัติงานนอกสถานที่ หรือต่างจังหวัดได้.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญญาตรี สาขาคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ในงาน System Analyst หรือ IT Support ด้านคลังสินค้าจะพิจารณาเป็นพิเศษ.
• มีทักษะการวิเคราะห์ระบบและการออกแบบฐานข้อมูล (โดยเฉพาะ MS SQL Server).
• มีความสามารถในการเขียนโปรแกรมด้วยภาษา Python,.NET หรือ Java.
• มีทักษะในการประสานงานและการทำงานเป็นทีม.
• มีใบขับขี่รถยนต์ และสามารถเดินทางต่างจังหวัดได้.
• ขยัน อดทน และมีทัศนคติที่ดีในการทำงาน.

Skills:

Project Management, Teamwork, Good Communication Skills

Job type:

Full-time

• Provide first-line IT support and services to both the corporate office and hotel properties; escalate to vendors as needed.
• Handle daily IT operations in hotels, including network systems, telephone systems, POS, and back-office systems.
• Plan, manage, and maintain the hotel/warehouse s IT infrastructure including hardware, software, network systems, and servers to ensure smooth operations.
• Manage and participate in IT-related projects such as system upgrades, security enhancements, and new implementations across various business units.
• Assist in developing and maintaining the company s website to optimize user engagement and support strategic business goals.
• Coordinate with external vendors and internal teams to resolve IT issues and implement effective solutions.
• Report progress and issues to management regularly.
• Perform regular system backups, data protection, and disaster recovery procedures.
• Maintain IT documentation and inventory.
• Assist with IT projects through vendor coordination.
• Aligning to Corporate IT Policies; ensuring that all technology systems, processes, and practices within the organization adhere to its established IT policies and regulations.
• Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or related fields.
• Minimum 5 years of experience in IT support or infrastructure roles; hospitality or hotel industry background is a plus.
• Proficient in network systems, IT equipment, and end-user support.
• Familiar with hotel systems such as Comanche PMS, POS, CCTV, and telephony systems.
• Strong project management, communication, and teamwork skills.
• Experience in website development or content management is an advantage.
• Service-minded, solution-oriented, and able to work under pressure.
• Good communication skills.
• Adaptability to work outside of standard hours, including potential availability during holidays for urgent matters or project deadlines.

Skills:

Procurement, English

Job type:

Full-time

• IT ticket monitoring and support within SLA.
• Perform health check on daily basis for Server/meeting rooms equipment.
• Staff onboarding/offboarding/IT induction/laptop provisioning, software installation, Event support, etc.
• Asset management, inventory check, update status and ownership, perform data wipe, etc.
• Update and maintain knowledge base for end-users as well as internal IT training.
• Follow up & Support in IT procurement administrative work (e.g., raise PR, do goods receipt for hardware, software, accessories, etc).
• Set up IT equipment for livestreaming, workshop, conference, etc.
• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 1-3 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting).
• Understanding of IT security practices.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile.

Skills:

English

Job type:

Full-time

• Incident Management.
• Being the primary customer contact, candidate is accountable for user requests or issues via phone, email, or ticketing system.
• Perform initial troubleshooting, resolve at first contact where possible, ensure adequate information are available when escalating unresolved / complex issues to level 2/3 teams.
• Track and update status, ensuring customers are informed or updated in accordance with the agreed service levels.
• Problem Management.
• Track problem resolution process, whilst providing regular progress updates.
• Manage and coordinate remediations to include internal verification before release.
• Stakeholder Relationship Management, Reporting, Business contribution.
• Manage stakeholder expectations and handle escalations professionally.
• Create the required reports according to agreements.
• Drive customer / internal meetings.
• Undertake actions or contribute to ensure the profitability and/or expansion of the customer account.
• Technical Skills.
• Thorough understanding of ITILv4 Foundation Standards - particularly in Incident and Problem Management areas.
• Familiarity in Incident Management Systems such as ServiceNow, Jira.
• Basic knowledge in IT Tools, Networking, and Systems - servers, networks, enterprise systems, health, analytics, and performance monitoring tools.
• Experience in conducting Root Cause Analysis and Escalation Management.
• Interpersonal Skills.
• Stakeholder Management and or Conflict Resolution - ability to manage expectations and maintain strong relationships with stakeholders.
• Customer Service Orientated - empathetic, responsive, proactive and adaptable.
• Clear Verbal & Written Communication - ability to lead or drive customer / internal meetings whilst having excellent Thai and English communication skills is a must.
• Work Flexibility & Time Management - willing to travel and work on rotational shits, muti-task, as required.
• QualificationsBachelor's degree in Computer Science, Information Technology, Computer Networks, or any other IT related field.
• Work Experience in IT Service Management (ITSM) and / or customer support would be a plus.
• ITILv4 Foundation Certification is preferred.
• Primary Location: TH-10-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing

Skills:

Microsoft Office, Excel, Windows Server

Job type:

Full-time

• ดูแลให้เทคโนโลยีสามารถเข้าถึงได้ง่าย และมีการติดตั้งฮาร์ดแวร์และซอฟต์แวร์ที่ทันสมัย.
• แก้ไขปัญหาเกี่ยวกับฮาร์ดแวร์ ซอฟต์แวร์ และระบบเครือข่าย.
• ให้คำแนะนำเกี่ยวกับการเข้าถึงข้อมูลและการสนับสนุนด้านเทคโนโลยี.
• ดูแลและอัปเดตข้อมูลสินทรัพย์ของฮาร์ดแวร์ ซอฟต์แวร์ และทรัพยากรทางเทคโนโลยีให้ถูกต้องและเป็นปัจจุบัน.
• ตรวจสอบและดูแลระบบเทคโนโลยีให้สามารถใช้งานได้อย่างต่อเนื่องและมีประสิทธิภาพสูงสุด.
• บันทึกรายการงานซ่อมบำรุงและรายการที่ต้องแก้ไข (Service Desk Log).
• จัดสรรการเข้าถึงเครือข่ายให้กับพนักงานทุกคน.
• ติดตั้งและเชื่อมต่อฮาร์ดแวร์.
• ตรวจสอบและเตรียมอุปกรณ์ที่ต้องนำออกจากระบบเมื่อถึงเวลาที่เหมาะสม.
• ปริญญาตรีทุกสาขา.
• มีประสบการณ์ทางด้าน IT Support, Helpdesk หรือ Application Support มาอย่างน้อย 3 ปี.
• มีความรู้ความเข้าใจ และสามารถใช้งาน Microsoft Office, Word, Excel and Powerpoint ได้.
• หากมีประสบการณ์ หรือความรู้ทางด้าน Retail Operation hardware/software expertise, Setup & Installation hardware/software Windows Server, VB.Net, MSSQL Data Base, Stored Procedure จะพิจารณาเป็นพิเศษ.
• Location: บริษัท เบอร์ลี่ ยุคเกอร์ ฟู้ดส์ (บางเสาธง, สมุทรปราการ)
• Working Day: จันทร์-ศุกร์ (08:15 น. - 17:15 น.).

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Automation, Mechanical Engineering, Electrical Engineering, English

Job type:

Full-time

• Oversee and monitor all building systems to ensure operational efficiency, safety, and compliance with applicable standards. This includes electrical systems, HVAC, sanitation, fire protection, and other essential building infrastructure.
• Integrate and manage building systems through Building Automation Systems (BAS) and IoT platforms to enable real-time monitoring, automatic alerts, and centralized control..
• Coordinate with engineering teams, IT specialists, contractors, and vendors to maint ...
• Ensure the implementation and documentation of all preventive maintenance (PM) and corrective maintenance (CM) plans in a timely and systematic manner.
• Prepare and analyze system performance reports, incident logs, and provide recommendations for improvement or risk mitigation to management.
• Ensure all operations are fully compliant with safety regulations, government codes, and industry best practices.
• Support mall operations and special events by ensuring environmental readiness and the operational stability of systems, including handling urgent issues during high-traffic or critical periods.
• Bachelor s degree or higher in Mechanical Engineering,Electronics Engineering, Electrical Engineering, or a related field..
• Minimum of 10 years experience in building systems management, engineering operations, or facility management ideally in high-rise buildings, shopping malls, or large-scale properties..
• Strong technical knowledge and hands-on experience with HVAC, electrical systems, fire protection, plumbing, and particularly Building Automation Systems (BAS) and IoT-based control systems..
• Skilled in troubleshooting, decision-making, and problem-solving in high-pressure or emergency situations.
• Excellent interpersonal and communication skills, with the ability to coordinate effectively across internal departments and external service providers.
• Good command of spoken and written English is required..
• Holding a Professional Engineer License is an advantage..
• Flexible and willing to work weekends, holidays, or night shifts as required by operations..

Experience:

6 years required

Skills:

Financial Reporting, Finance, Negotiation

Job type:

Full-time

• Acts as project leader for the development of financial plans for a business group or customer account.
• Develops timelines, plan guidance and plan assumptions.
• Gathers and analyzes information on which to base plan assumptions.
• Oversees the development and preparation of alternative plan models.
• Prepares and presents summaries to management.
• Prepares monthly financial reporting packages including forecasts, results and financial and operational metrics.
• Completes special projects involving the analysis of financial information related to inventory, costs, headcount, profit maximization, expense targets both within finance or as member of a cross functional or customer team.
• As required, plays a leadership role with junior members of the decision support team, coordinating and guiding activities, providing direction or leading group projects.
• Knowledge/Skills/Competencies.
• Basic understanding of internal and external customer needs is required to make effective/informed decisions.
• Strong communication, negotiation and presentation skills.
• Ability to consolidate, manipulate and analyze large quantities of data.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Ability to recommend accounting process changes based on intimate knowledge of accounting processes, policies and procedures.
• Ability to direct others on accounting practices.
• Ability research accounting rules in both U.S. GAAP and GAAP of relevant country.
• Ability to create a profit center or cost center budget identifying key plan drivers.
• Ability to bridge between actual, plan and forecast, analyzing mix impacts and summarizing in management reports.
• Provide recommendations based on interpretation of results.
• Ability to design/create queries and understands what creates the output.
• Creates basic spreadsheet macros.
• Ability to design custom queries in job-related software.
• Understanding of the relationships between the various tools.
• Understand how to use political structure in the organization and how to get things done using that structure.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc).
• Occasional overnight travel may be required.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree, or consideration of an equivalent combination of education and experience.
• Education experience may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Teamwork, Italian, English

Job type:

Full-time

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat (contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Italian and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

5 years required

Skills:

Finance, Accounts Payable, Accounting, English

Job type:

Full-time

• Perform day-to-day Accounts Payable financial and related accounting activities e.g., TT Payment rejection, Amendment Letter, Auto cancel payment, ensure all financial transactions are accurate, executed and recorded on time.
• Supervise day-to-day operations and month-end closing for related areas.
• Resolve payment-related queries with satisfactory outcomes.
• Manage more complex payment related inquiries and backend process from property partners or inter-departments and always open to support colleagues in team.
• Execute scheduled, ad-hoc finance related tasks available responsibly, with high accuracy and control.
• Stay up to date with new changes in system or logic of our internal financial systems or finance system in general.
• Ability to provide documentation and alternative resolutions on issues that are beyond existing regular processes or workflows while aligning with compliance and controls and weighing the risk.
• Actively monitor and seek process improvements, use data to track and measure impact to achieve more improved efficiency process internally and externally.
• Perform other related duties as assigned.
• Bachelor's Degree or higher in Finance and Accounting or other related fields.
• 4-5 years of working experience include experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level.
• Team working skills - ability to collaborate, influence, and mediate effectively with other teams both within and outside of Finance.
• Experience in project management.
• Excellent written and verbal communication in English.
• Attention to details, always comply with audit rules and control.
• Strong problem-solving and ability to work with data to identify patterns and generate actionable insights.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Adaptable and fast learner who thrives in a dynamic work environment.
• Proficient in Microsoft Offices (especially excel) & possess excellent presentation skills.
• Accounting experience in online travel agency business.
• Experience in payment solutions or credit card environment.
• Exposure to one or more data analysis or databases, e.g., VBA, SQL.
• Some knowledge of project management and team management.
• Strong presentation and negotiation skills.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Teamwork, Project Management, Problem Solving

Job type:

Full-time

• Engage with community to explore opportunities for the use of IT solutions.
• Gather and document business requirements.
• Work with various IT teams to develop and deliver IT solutions.
• Respond to system problems by analyzing the issue and determining the next course of action.
• Provide system training to end users.
• Participate in and lead various IT projects as required.
• Knowledge/Skills/Competencies.
• Strong customer service orientation.
• Leadership and teamwork skills.
• Good ability to plan projects and tasks.
• Project management skills.
• Good analytical, technical, troubleshooting and problem solving skills.
• Good communication, documentation (including flow charting) and presentation skills.
• Understanding of an electronic manufacturing environment, materials and processes.
• Understanding of SCM, shop floor control and ERP applications.
• Solid knowledge of the business area to be supported and a solid understanding of its associated business processes.
• Strong understanding of software development life cycle concepts and practices.
• Knowledge/experience with application-to-application and business-to-business integration.
• Basic to good coding skills in specified programming languages.
• Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.).
• Typical Experience.
• 4 to 6 years; Experience in similar roles.
• Typical Education.
• Bachelor Degree or consideration of an equivalent combination of education and experience..
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

5 years required

Skills:

Compliance, Risk Management, ISO 27001

Job type:

Full-time

• Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
• Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
• Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
• Collaborate with IT and business stakeholders to balance business agility and IT risk.
• Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
• Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
• Regularly review existing policies and procedures to identify gaps and areas of improvement.
• Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
• Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
• At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
• Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
• Solid understanding of cyber security principles and data privacy regulations.
• Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Proven project management and leadership skills.
• Familiarity with cloud technologies and their governance requirements.
• Experience in a startup or tech-oriented environment.
• If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.

Experience:

6 years required

Skills:

Risk Management, Compliance, Problem Solving

Job type:

Full-time

• Provide technical support and perform maintenance.
• Perform service monitoring and reporting, with a focus on risk management and compliance.
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services.
• Lead projects and change management initiatives.
• Knowledge/Skills/Competencies.
• Strong customer service orientation.
• Strong analytical, troubleshooting and problem solving skills..
• Good communication (both oral and written) and documentation skills..
• Leadership and teamwork skills..
• Ability to plan projects and tasks..
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful..
• Fundamental knowledge of networking concepts.
• Strong knowledge of infrastructure service management & diagnostic tools and processes.
• Strong knowledge of end-point security management tools and processes.
• Physical Demands.
• Duties of this position are performed in a normal office environment..
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required..
• Typical Experience.
• 4 to 6 years of relevant experience.in a similar role or industry..
• Typical Education.
• Bachelor's Degree or consideration of an equivalent combination of education and experience..
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

English

Job type:

Full-time

• Study the new business in the views assigned by manager.
• Help generate the business plan by working as a team.
• Search for the information needed for generating the business plan eg market info, demand and competitors.
• Be able to draft the process for operation.
• Always self study for new trends related to company business.
• Help generate the competitive analysis on the product assigned, including SWOT and competitor information.
• Gather customer & market information from focus group.
• Be able to specialized on the product assigned to take care.
• Do the survey with Sales and external to find the information related to the product under responsibility.
• Do the product and price comparison report.
• Basic knowledge of IT and marketing/financial related.
• Candidate who have experience in IT market would be a plus.
• Efficient communications in English both spoken and written.
• Open mind, challenging and a open to change person is preferable.
• Good human relations, can be accepted comment from other person and can be comment in creative way.
• Willing and patience to waiting for the success.

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Experience:

5 years required

Job type:

Full-time

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operations, data center, or facility operations experience.
• 2 years of experience in critical facilities management, including facility, technical, and team management.
• Master's degree in a related Engineering field.
• Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
• Ability to develop and grow team members, through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
• As a Data Center Facilities Manager, you will be responsible for leading a team in 24/7 Data Center operations. You will be responsible for working towards Service-level agreements (SLAs) with internal teams on uptime, efficiencies and cost. You will grow the campus team to meet the needs of the business, and leverage technical talent across the campus and identify key hiring needs for regional data centers.
• In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs in emergency situations or abnormal conditions, you will manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• Plan and execute campus operational budgets, expense forecasting and manage established budgets.
• Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
• Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
• Empower your team through hiring, talent development, and career support. Integrate Google-wide strategy with internal and external partners, ensuring aligned goals.
• Implement and drive the safety culture at the site. Lead by example, deliver results, develop people, and build community.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

5 years required

Skills:

Business Development, Automation, Electrical Engineering

Job type:

Full-time

• Direct sales through customer engagement - promote, prescribe, and close deals for EAE.
• Identifying and initiating relationships with accounts that align with EAE s capabilities.
• Collaborating with broader sales and technical teams to drive and secure large-scale opportunities.
• Sales HUNTER Profile: We are seeking a highly motivated and results-driven professional with deep expertise in industrial automation, digital transformation, and Industry 4.0. The ideal candidate will have a strong background in business development, technical sales, and solution consulting, with a proven ability to influence key decision-makers and drive the adoption new technology.
• This role requires a strategic thinker who can work autonomously while collaborating effectively within a matrix organization. The successful candidate will be recognized as a subject matter expert, providing guidance to both internal teams and external customers and partners as they implement EcoStruxure Automation Expert (EAE). Having an in-depth knowledge of how Industrial segments and their associated applications work is key to this role. (WWW, MMM, CPG, E&C, Infrastructure, C&SP is advantageous.
• Experience in launching and scaling new products, offers, and solutions.
• The ability to develop and execute impactful business development strategies that drive growth.
• Strong commercial acumen, communication, and stakeholder management skills, from the shop floor to the C-suite.
• This is an exciting opportunity for a visionary professional who thrives in a dynamic environment and is eager to shape the future of industrial automation. Above all, the candidate must bring a strong sense of commercial intensity, strategic foresight, and operational agility to scale the growth of Automation Expert effectively.
• Sales & Revenue Growth - Direct Selling.
• o Drive commercial success through consultative and prescriptive selling techniques.
• o Identify, qualify, and nurture high-potential business opportunities, including pilot projects, proof-of-concept (PoC) implementations, and full-scale rollout of EAE.
• o Collaborate with channel partners, system integrators, and EPC firms to develop joint go-to-market strategies.
• o Negotiate contracts, pricing structures, and long-term agreements to maximize revenue potential.
• Market Development & Strategy Execution.
• o Develop and execute a go-to-market strategy that positions EcoStruxure Automation Expert (EAE) as a disruptive open automation platform.
• o Align business development initiatives with global trends in industrial automation, Industry 4.0, and software-driven control systems.
• o Analyze customer pain points, competitor offerings, and emerging market trends to refine the value proposition and influence OEM s, System Integrators and End Users to adopt EAE.
• Stakeholder Engagement, Influence & Prescription.
• o Develop and maintain strong relationships with engineering, operations, IT, and executive decision-makers to promote EAE adoption at the customer.
• o Engage with C-level executives, plant managers, automation engineers, and IT-OT leaders to drive digital transformation initiatives.
• o Collaborate internally with lines of business, offer managers and other stakeholders to ensure the growth of EAE.
• o Build a network of early adopters, key opinion leaders (KOLs), and reference customers to advocate for EAE within the industry.
• o Support System Integrators and consultants to integrate EAE into their project specifications.
• o Be the voice of the customer internally and to the LOB to influence roadmaps and provide market insights that will help grow EAE faster.
• o Segment Focus: Collaborate with segment teams to identify and penetrate strategic sub-segments and applications for EAE.
• Cross-functional Collaboration & Leadership.
• o Work closely with EAE COE (Center of excellence), product management, marketing, and customer success teams to align solutions with market needs.
• o Provide direct customer feedback to product development teams to enhance EAE s features, usability, and scalability.
• o Coordinate with pre-sales specialists, solution specialists, and application specialists to develop and present tailored automation solutions to the customer using EAE.
• o Be the subject matter expert on EAE to the customer.
• QualificationsBachelor degree in Industrial Automation, Electrical Engineering, Mechatronics, Computer Science, or a related field.
• 5+ years of experience in consultative, technical solution sales - Essential to this role.
• A deep understanding of Industrial Automation and applications - Essential to this role.
• Experience with industrial control systems (ICS), PLC/SCADA, DCS, edge computing.
• Ability to translate complex technical concepts into business value propositions.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• This role will require approximately 30-50% of travel.
• Primary Location: TH-10-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing

Experience:

3 years required

Skills:

Salesforce, Oracle, Software Development, English, Vietnamese

Job type:

Full-time

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.