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Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

3 years required

Skills:

Digital Marketing, Negotiation, Project Management, Market Planning, English

Job type:

Full-time

• วางแผนและคุมโปรเจกต์ Digital ( Ads / Website / Campaign).
• กำหนด Strategy ร่วมกับทีม และสามารถเสนอแนวทางให้ลูกค้าได้.
• บริหาร Timeline / Scope / Budget / Resource.
• ประสานงานทีม Dev / SEO / Ads / Design / Content.
• วิเคราะห์ Performance และจัดทำ Report ให้ลูกค้า.
• บริหารความคาดหวังลูกค้า และแก้ปัญหาเชิงกลยุทธ์.
• ประสบการณ์ Project Management 3 ปีขึ้นไป (สาย Digital / Agency จะพิจารณาเป็นพิเศษ) ไม่ถึง3 คุยกันก่อนได้.
• มีความรู้ Performance Ads (Google / Meta / ฯลฯ) ระดับทำงานจริง.
• สามารถวาง Strategy เอง ไม่ใช่แค่ตาม brief.
• อ่าน Data / Dashboard / Report เป็น และสื่อสารกับลูกค้าได้ดี.
• มี Leadership คุมทีมได้ และรับมือกับงานหลายโปรเจกต์พร้อมกันได้.
• สิ่งที่คุณจะได้.
• ได้ทำงานกับ ลูกค้าจริง / โปรเจกต์จริงที่มี impact ต่อธุรกิจจริง.
• มีอำนาจตัดสินใจเชิงกลยุทธ์.
• วัฒนธรรมองค์กรเน้นผลลัพธ์ ไม่ micromanage.
• ( WFH ทุกศุกร์ อนาคตจะมีเพิ่ม อีก 1 วัน )
• สถานที่ทำงาน: CW Tower ใกล้ MRT ศูนย์วัฒนธรรมไทย.

Skills:

Labor law, Risk Management, Contracts, English

Job type:

Full-time

• Advise senior leaders and HR Business Partners on Thai labor law, disciplinary actions, and ER risk management.
• Manage end-to-end labor dispute cases, including investigations, grievances, terminations, and litigation.
• Represent the company in labor court, labor offices, or administrative proceedings.
• Draft and maintain Working Rules, employment contracts, and HR policies in full compliance with labor laws.
• Lead ER crisis responses and provide immediate legal solutions to protect business continuity.
• Drive a proactive, high-trust employee relations strategy through open communication practices.
• Oversee Welfare Committee meetings and ensure compliant welfare and benefit practices.
• Conduct regular audits to identify and mitigate potential labor law risks.
• Bachelor s or Master s Degree in Law (LL.B. or LL.M. required).
• Lawyer s License is highly preferred.
• 10+ years experience in labor law, employee relations, or employment litigation.
• Strong expertise in Thai labor law and labor court procedures.
• Excellent negotiation, conflict resolution, and stakeholder management skills.
• Good in English for corporate communication and reporting.

Job type:

Full-time

• Bachelor s degree/Master s degree in Information Technology, Software Engineering, Computer Science, Computer Engineering or related fields.
• 5 years of working experience of solid, demonstrable experience in IT Project management API project management is an advantage\.
• 5 years of working experience of solid, demonstrable experience in IT Project management of a large scale project, API project management is an advantage.
• 1-3 years of experience in management level.
• Systems thinking - the ability to see how parts interact with the whole (big picture thinking).
• Analytical Assessment - This role requires a high level of understanding since IT PM need to orchestrate different teams and determine overall project needs and scope.
• Schedule Management - Need extensive time management skills to determine development schedules and milestones and ensure that deliverables are completed on time.
• Team Leadership - Capability of Project governance to oversee and direct development throughout the project development lifecycle, experience with team leadership and motivation is essential.
• Ability to lead a team to work closely and alongside vendor s teams to deliver as required as well as transfer knowledge and gain required skills from vendor.
• Communication - Expert in communicating with internal team members, external teams, and other vendors. Also, this role must exhibit excellent written and verbal communication skills.
• Problem-Solving - Need to be excellent problem-solvers, able to quickly change direction based on updated client specifications or system limitations.
• Root-cause analysis and problem-solving skills.
• Ability to explain complex technical issues in a way that non-technical people may understand.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
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• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills:

Product Owner, Scrum, Finance

Job type:

Full-time

• Lead functional team for requirement gathering which include workshop planning, work approach and template effort estimation and risk mitigation report to achieve project timeline.
• Facilitate and drive functional workshops to drive desired design outcomes.
• Gather and analyze business requirements and translate them into functional requirements specification or user stories.
• Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
• Define customer journey and/or operational process to serve full life cycle of banking-related process.
• Assist the product owner with creating and maintaining a healthy and ordered product backlog.
• Collaborate with designers and application design team to create the optimal User Experience.
• Provide supports to other workstream such as development, testing and deployment activities.
• Maintain regular communication with stakeholders, providing updates on project progress, risks, and issue.
• At least 5+ years of experiences in core banking implementation.
• Strong knowledge of Core banking processes.
• Ability to work in Agile/Scrum environments and lead cross-functional teams.
• Retail Banking (lending/credit, deposits, channels, digital/mobile/internet banking. Including front and back-office functions/processes).
• Corporate Banking (cash management, transaction banking, trade finance, supply chain finance, corporate lending/credit. Including front and back-office processes).
• Payments (banking payments solutions, payment value chain, understand functional and technical difference between various payments).

Skills:

Statistics, Data Analysis, Excel, English

Job type:

Full-time

• Bachelor's or Master's Degree majoring in Business Administration, Statistics, Marketing or related field.
• Have experience Merchanidiser in Retail Business, FMCG at least 7-10 Years.
• Experience in Category Non-Food, Stationary, Books Store, Books Retail will be advantages.
• Strong Data analysis in Excel, if have experience in Power BI is a plus.
• Strong Presentation & Negotiation skill both in Thai and English.
• Good command in English.
• Project management skills.

Skills:

eCommerce, Negotiation, Problem Solving, Mandarin, English

Job type:

Full-time

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller.
• low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's Degree or above.
• 3 years+ experience in ecommerce; direct experience in relevant categories preferred.
• Fluent in English and Thai.
• Proficient in Mandarin to communicate with Sellers and Brands from China.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and power point.

Skills:

Excel, Financial Modeling

Job type:

Full-time

• จัดทำงบประมาณประจำปีและงบประมาณรายโครงการ (Project Budget).
• วางแผนกระแสเงินสด (Cash Flow) ของโครงการพัฒนาอสังหาริมทรัพย์แนวราบ.
• ประมาณการต้นทุนโครงการ เช่น ค่าที่ดิน ค่าก่อสร้าง ค่าโครงสร้างพื้นฐาน ค่าใช้จ่ายทางการตลาด และค่าใช้จ่ายบริหาร.
• จัดทำ Financial Model สำหรับโครงการใหม่.
• การวิเคราะห์ผลการดำเนินงาน (Financial Analysis & Performance Monitoring).
• วิเคราะห์ผลการดำเนินงานจริงเทียบกับงบประมาณ (Actual vs Budget / Forecast).
• วิเคราะห์ความสามารถในการทำกำไรของโครงการ เช่น Gross Margin, Net Profit, IRR, NPV.
• ติดตามยอดขาย การโอนกรรมสิทธิ์ และต้นทุนต่อยูนิต.
• วิเคราะห์ความเสี่ยงทางการเงินของโครงการ.
• การคาดการณ์และประมาณการ (Forecasting).
• จัดทำ Rolling Forecast ตามสถานการณ์ตลาดและยอดขายจริง.
• วิเคราะห์แนวโน้มตลาดอสังหาริมทรัพย์แนวราบและผลกระทบต่อรายได้.
• ปรับประมาณการรายได้ ต้นทุน และกำไรของแต่ละโครงการ.
• การสนับสนุนการตัดสินใจของผู้บริหาร (Management Support).
• จัดทำรายงานวิเคราะห์ทางการเงินเพื่อเสนอผู้บริหาร.
• ให้ข้อเสนอแนะเชิงกลยุทธ์ด้านการลงทุนและการพัฒนาโครงการ.
• สนับสนุนการตัดสินใจเกี่ยวกับการตั้งราคาขาย โปรโมชั่น และแผนการขาย.
• ประสานงานกับฝ่ายพัฒนาโครงการ ฝ่ายก่อสร้าง ฝ่ายขาย และฝ่ายการตลาด.
• การควบคุมต้นทุนและประสิทธิภาพโครงการ (Cost Control & Efficiency).
• ตรวจสอบและควบคุมต้นทุนโครงการให้เป็นไปตามแผน.
• วิเคราะห์ต้นทุนต่อหน่วย (Cost per Unit) และจุดคุ้มทุน (Break-even Point).
• เสนอแนวทางเพิ่มประสิทธิภาพและลดต้นทุนในโครงการ.
• คุณสมบัติที่มักต้องการ (Typical Qualifications)วุฒิปริญญาตรี สาขาวิศวอุตสาหการ ปริญญาโท สาขาการเงิน บัญชี เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ FP&A หรือวิเคราะห์การเงินในธุรกิจอสังหาริมทรัพย์จะพิจารณาเป็นพิเศษ.
• มีความเข้าใจธุรกิจ Property Development โดยเฉพาะโครงการแนวราบ.
• เชี่ยวชาญ Excel / Financial Modeling และการวิเคราะห์ข้อมูล.
• มีทักษะการสื่อสารและนำเสนอข้อมูลแก่ผู้บริหาร.

Skills:

SQL, Python, Research

Job type:

Full-time

• Experience: 5+ years in customer insight, digital surveys, or data analytics, preferably within the fintech or digital banking sector.
• Technical Proficiency: Strong proficiency in SQL and Python for data manipulation and advanced analysis.
• Analytical Rigor: Strong research skills with the ability to design statistically sound experiments and interpret complex datasets.
• Communication: Excellent interpersonal and communication skills, with a "good command" of PowerPoint to present insights to senior leadership.
• Growth Mindset: Proactive and curious. While our core is data and research, we value a candidate who is eager to learn and experiment with emerging tech like Agentic AI or automation frameworks as these projects evolve.
• Education: Bachelor s or Master s degree in a relevant field (e.g., Marketing, Economics, Statistics, Computer Science).
• Why Join the BI Team?.
• You will work at the heart of Thailand's digital ecosystem, impacting the lives of millions. You will have the opportunity to move beyond standard reporting into high-level strategy and explore the frontiers of AI-assisted analytics in a supportive, forward-thinking environment.
• Level: Senior Associate.
• Company size: ~ 500 employees..
• You have read and reviewed Infinitas By Krungthai Company Limited's Privacy Policy at https://krungthai.com/Download/download/DownloadDownload_73Privacy_Policy_Infinitas.pdf. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.".

Experience:

7 years required

Skills:

Financial Modeling, Cash Flow Management, English

Job type:

Full-time

• บริหารและกำกับดูแลการวิเคราะห์ข้อมูลทางการเงินและการลงทุน เพื่อสนับสนุนการตัดสินใจเชิงกลยุทธ์.
• จัดทำ วิเคราะห์ และนำเสนอรายงานทางการเงิน ผลตอบแทน และประมาณการในมิติต่าง ๆ ให้สอดคล้องกับแผนงานและนโยบายของบริษัท.
• ศึกษาและติดตามแนวโน้มทางเศรษฐกิจ การเงิน และตลาดการลงทุน ทั้งในและต่างประเทศ เพื่อ นำมา ประเมินโอกาสและความเสี่ยงที่อาจะเกิดขึ้น.
• วางแผน กำหนด และปรับกลยุทธ์ด้านการเงินและการลงทุนให้เหมาะสมกับเป้าหมายของบริษัทภายใต้กรอบการบริหารความเสี่ยงที่กำหนด.
• บริหารทีมงานด้านการวิเคราะห์และการลงทุน ให้สามารถปฏิบัติได้อย่างมีประสิทธิภาพ และพัฒนาศักยภาพทีมงานให้สอดคล้องกับทิศทางขององค์กร.
• ประสานงานและให้คำปรึกษาแก่หน่วยงานที่เกี่ยวข้อง เพื่อสนับสนุนการดำเนินงานด้านการเงินและการลงทุนของบริษัท.
• ปฏิบัติงานอื่น ๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• ปฏิบัติงานอย่างใดอย่างหนึ่งหรือทั้งหมดของบทบาทงาน ดังนี้.
• การวิเคราะห์และจัดทำรายงานด้านการเงินและการลงทุน.
• จัดทำและนำเสนอ รายงานการลงทุนรายเดือน รายไตรมาส และรายปี ต่อผู้บริหาร.
• วิเคราะห์ ผลตอบแทนจากการลงทุน และดอกเบี้ยรับ รวมถึงประมาณการล่วงหน้า 3-5 ปี.
• ศึกษาและวิเคราะห์แนวโน้มทางเศรษฐกิจ เพื่อคาดการณ์แนวโน้มของตลาดและความเป็นไปได้ในการลงทุน.
• วิเคราะห์และสรุปข้อมูลทางการเงิน เช่น งบดุล งบกำไรขาดทุน และงบกระแสเงินสด เพื่อประเมินสถานะทางการเงินของบริษัท.
• กำกับดูแลการจัดทำรายงานทางการเงินและการลงทุน รวมถึงการวิเคราะห์ผลตอบแทนทางการเงิน.
• วางกลยุทธ์ด้านการวิเคราะห์ข้อมูลและการลงทุน เพื่อเพิ่มประสิทธิภาพและผลตอบแทนของบริษัท.
• วิเคราะห์ข้อมูลเชิงลึกเกี่ยวกับงบการเงิน และจัดทำประมาณการทางการเงินและการลงทุน.
• ศึกษาแนวโน้มเศรษฐกิจ การเงิน และการลงทุน เพื่อนำมาประเมินผลกระทบและโอกาสในการลงทุนของบริษัท.
• ติดตามและปรับกลยุทธ์ทางการเงินและการลงทุนให้สอดคล้องกับเป้าหมายของบริษัท.
• การจัดประชุมคณะอนุกรรมการบริหารการลงทุนและบริหารความเสี่ยงด้านการลงทุนอย่างน้อยไตรมาสละหนึ่งครั้ง หรือไม่น้อยกว่าปีละสี่ครั้ง.
• บริหารทีมงานนักวิเคราะห์ข้อมูลและการลงทุน รวมถึงการพัฒนาและเสริมสร้างศักยภาพของทีม.
• นำเสนอรายงานและข้อเสนอแนะด้านกลยุทธ์ทางการเงินและการลงทุน แก่ผู้บริหารระดับสูง.
• ประสานงานกับหน่วยงานภายในและภายนอกที่เกี่ยวข้อง รวมถึงธนาคาร สถาบันการเงิน บริษัทหลักทรัพย์จัดการกองทุน การวิเคราะห์และจัดทำรายงานด้านการเงินและการลงทุน.
• การวิเคราะห์และจัดทำรายงาน บริษัทที่ปรึกษาการลงทุน และหน่วยงานภาครัฐวิเคราะห์และจัดทำรายงานด้านการเงินและการลงทุน.
• จัดทำและนำเสนอ รายงานลงทุนรายเดือน รายไตรมาส และรายปี ต่อผู้บริหาร.
• วิเคราะห์ ผลตอบแทนจากการลงทุน และดอกเบี้ยรับ รวมถึงประมาณการล่วงหน้า 3-5 ปี.
• ศึกษาและวิเคราะห์แนวโน้มทางเศรษฐกิจ เพื่อคาดการณ์แนวโน้มของตลาดและความเป็นไปได้ในการลงทุน.
• วิเคราะห์และสรุปข้อมูลทางการเงิน เช่น งบดุล งบกำไรขาดทุน และงบกระแสเงินสดเพื่อประเมินสถานะทางการเงินของบริษัท.
• การวางแผนแลพกำหนดกลยุทธ์ทางการเงินและการลงทุน.
• จัดทำ Financial Forecast, Cashflow Projection และ Feasibility Study.
• วางแผนและกำหนด กลยุทธ์การลงทุน โดยอ้างอิงจากข้อมูลเชิงลึกและแนวโน้มตลาด.
• ติดตามและปรับปรุงกลยุทธ์ทางการเงินและการลงทุน เพื่อเพิ่มมูลค่าและลดความเสี่ยงของบริษัท.
• วิเคราะห์ S.W.O.T. (Strengths, Weakness, Opportunities, Threats) เพื่อระบุจุดแข็ง จุดอ่อน โอกาส และความเสี่ยงที่อาจเกิดขึ้น.
• การบริหารทีมและการทำงานร่วมกับหน่วยงานที่เกี่ยวข้อง.
• บริหารและพัฒนาทีมวิเคราะห์ข้อมูลและการลงทุนให้มีศักยภาพสูงสุด.
• ประสานงานกับ หน่วยงานภายใน เช่น ฝ่ายบัญชี ฝ่ายบริหารความเสี่ยง และหน่วยงานที่เกี่ยวข้อง เพื่อให้มั่นใจว่าการวิเคราะห์ข้อมูลและการลงทุนเป็นไปตามแผนที่กำหนด.
• ติดต่อและทำงานร่วมกับ หน่วยงานภายนอก เช่น สถาบันการเงิน บรืษัทที่ปรึกษาการลงทุน และหน่วยงานกำกับดูแล.
• การติดต่อข่าวสารและปัจจัยภายนอกที่ส่งผลต่อบริษัท.
• ติดตาม แนวโน้มเศรษฐกิจ ตลาดการเงิน และนโยบายภาครัฐ ที่อาจส่งผลต่อกลยุทธ์การลงทุนของบริษัท.
• วิเคราะห์ ปัจจัยภายในและภายนอก ที่อาจกระทบต่อบริษัท ทั้งในเชิงบวกเชิงลบ พร้อมนำเสนอแนวทางรับมือ.
• สนับสนุนงานอื่น ๆ ตามที่ได้รับมอบหมาย เพื่อให้หน่วยงานและบริษัท ไทยแลนด์ พริวิเลจ คาร์ด จำกัดภารกิจที่กำหนด.
• ได้รับปริญญาตรีหรือคุณวุฒิอย่างอื่นที่เทียบได้ระดับเดียวกันในสาขาวิชาใด สาขาวิชาหนึ่ง ทางการเงิน บัญชี บริหารธุรกิจ เศรษฐสาสตร์.
• มีประสบการณ์ด้านการวิเคราะห์การเงิน การลงทุน การบริหารสินทรัพย์หรืองานที่เกี่ยวข้องอย่างน้อย 7-10 ปี และประสบการณ์ระดับบริหาร 3-5 ปี.
• มีความรู้ด้านการวิเคราะห์งบการเงิน การบริหารพอร์ตการลงทุน การจัดทำประมาณการทางการเงินและการประเมินมูลค่าโครงการ.
• มีความเข้าใจในการตลาดทุน ตลาดเงิน เครื่องมือการลงทุนทั้งในประเทศและต่างประเทศ.
• มีทักษะการบริหารจัดการทีม การสื่อสาร และการประสานงานที่ดี.
• มีทักษะการบริหารจัดการทีม การสื่อสาร และการประสานงานที่ดี.
• สามารถใช้ในโปรแกรมวิเคราะห์ข้อมูลและซิฟต์แวร์ทางการเงินได้ (เช่น SETSMART, SETTRADE Streaming, Bisnews, ThaiBMA Bloomberg, Reuters จะพิจารณาเป็นพิเศษ).
• มีทักษะการคิดเชิงกลยุทธ์ การวิเคราะห์เชิงปริมาณ และการแก้ไขปัญหา.
• ความรู้ ทักษะ และสมรรถะที่จำเป็นในงาน.
• มีประสบการณ์ด้านการวิเคราะห์ข้อมูลทางการเงินและการลงทุน ไม่น้อยกว่า 7-10 ปี.
• มีประสบการณ์ในตำแหน่ง ผู้จัดการ หรือ ผู้บริหารระดับสูง อย่างน้อย 3 ปี.
• มีทักษะ การวิเคราะห์ข้อมูลขั้นสูง และสามารถใช้โปรแกรม Excel, Power BI หรือซอฟต์แวร์ที่เกี่ยวข้องได้ดี.
• มีความเข้าใจเกี่ยวกับ Financial Modeling, Cashflow Management, และ Risk Management.
• มีความสามารถในการนำเสนอข้อมูลเชิงกลยุทธ์บริหารระดับสูง.
• มีทักษะการบริหารทีม และสามารถทำงานร่วมกับหน่วยงานที่เกี่ยวข้องได้อย่างมีประสิทธิภาพ.
• มีทักษะภาษาอังกฤษในการติดต่อสื่อสารได้ระดับดี.
• ตามบริษัท ไทยแลนด์ พริวิเลจ คาร์ด จำกัด ประกาศตามตำแหน่งงาน.

Job type:

Full-time

• Multi-Platform Strategy & Sales Growth.
• Develop and implement comprehensive e-commerce strategies to drive sales, traffic, and conversion rates across all platforms: Shopee, Lazada, TikTok Shop, LINE, Company Website, and Mobile Application.
• Define operational plans for each channel.
• Monitor competitor activities, market trends, and platform policy updates to ensure the business remains competitive and compliant.
• Marketplace & Channel Operations.
• Oversee the complete lifecycle of product listings, ensuring accuracy, attractiveness, and compliance (titles, descriptions, images, pricing, and inventory synchronization).
• Lead the planning and execution of all platform-specific campaigns, including Flash Sales, Mega Campaigns, and special promotions on Shopee, Lazada, and TikTok.
• Digital Marketing & Traffic Generation.
• Plan, execute, and manage the advertising budget for platform-specific ads.
• Optimize product visibility using SEO keywords, relevant categories, and effective hashtag strategies.
• Develop and coordinate engaging content, including TikTok Live sessions, short-form videos, and Line broadcasts, to maximize viewer engagement and drive sales.
• Inventory, Fulfillment, and Customer Service.
• Coordinate closely with the warehouse and logistics teams to ensure accurate demand forecasting, inventory management, and timely order fulfillment to prevent out-of-stock (OOS) situations.
• Analysis, Reporting, and Optimization.
• Track, analyze, and report on key performance indicators (KPIs) such as sales revenue, traffic, conversion rates, Ads ROI, and customer ratings on a daily, weekly, and monthly basis.
• Identify performance gaps and propose data-driven action plans for continuous optimization of campaigns, pricing, and operations..
• Proven experience as an E-commerce Manager or a similar senior role, with a strong focus on sales driving.
• Mandatory: In-depth knowledge and hands-on experience managing and optimizing stores on major e-commerce marketplaces (Shopee, Lazada, TikTok Shop).
• Experience with other key digital channels such as LINE and proprietary platforms (Website/App) is highly preferred.
• Strong analytical skills with the ability to interpret data, generate reports, and translate insights into actionable business strategies.
• Excellent project management, communication, and cross-functional collaboration skills.

Skills:

Budgeting, Good Communication Skills

Job type:

Full-time

• Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
• Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
• Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
• Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
• Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
• Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
• Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
• Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
• This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
• Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
• Leadership Skills: Strong leadership and team management abilities.
• Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
• Financial Acumen: Proficiency in financial management, budgeting, and cost control.
• Communication: Good communication skills to interact with staff, customers, and senior management.
• Organizational Skills: Strong organizational skills and attention to detail.
• Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
• Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.

Skills:

Creativity, English

Job type:

Full-time

• Booking catering events for the hotel. The Conference Service Executive/Manager will oversee all aspects of client liaison and build new client relationships within the marketplace on a continuous basis.
• Dealing with group business and private individual clients, the Conference Service Executive/Manager is responsible for all stages of events, including planning all details, managing client requirements to ensure that events run smoothly, issuing BEOs, collecting payment and accounts are kept in order for a seamless follow up after al ...
• We are looking for individuals who have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication skills.
• Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Job type:

Full-time

• Lead and execute operational strategies for Max Mart convenience stores in alignment with corporate policies, regulatory requirements, and business objectives.
• Oversee end-to-end store operations to ensure efficiency, compliance, and consistent service quality across all branches.
• Develop, standardize, and continuously improve operational processes, SOPs, and workflow to enhance productivity and cost control.
• Monitor and evaluate operational performance, ensuring targets related to sales, quality, and profitability are achieved.
• Establish strategic direction to drive sales growth, optimize resource utilization, and improve overall store performance.
• Supervise documentation, reporting, and operational controls to ensure accuracy, transparency, and compliance with company policies.
• Plan and coordinate operational execution alongside marketing initiatives to maximize commercial performance.
• Lead, coach, and develop operations teams to strengthen execution capability and performance culture.
• Bachelor s or Master s degree in Business Administration, Retail Management, Operations Management, or related field.
• Minimum 8-10 years of experience in retail operations, with at least 3-5 years in a senior leadership role (e.g., Head of Operations, Operations Manager, Retail Director).
• Strong knowledge of retail operations management, store performance metrics, cost control, and compliance standards.
• Proven track record in driving sales growth, improving operational efficiency, and managing multi-branch operations.
• Experience in convenience store, supermarket, or FMCG retail business is highly preferred.
• Strong leadership, strategic thinking, and problem-solving skills.
• Excellent analytical ability with experience in performance monitoring and reporting.
• Strong communication and stakeholder management skills.
• Ability to work in a fast-paced environment and manage cross-functional coordination effectively.

Job type:

Full-time

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Room Service Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
• Keep up with the latest product trends and create seasonal and new guest room amenity program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
• Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
• Train order takers in proper selling and telephone techniques.
• Ensure all private bars are stocked and controlled properly.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

No experience required

Skills:

Negotiation, Thai, English

Job type:

Full-time

• Present and sell commercial and industrial washing machines, dryers, and related laundry equipment..
• Develop new customers and maintain relationships with existing clients such as laundromat investors, hotels, hospitals, factories, and commercial laundries..
• Provide professional consultation on machine selection, shop layout, and laundry solutions..
• Prepare quotations, negotiate terms, and close sales deals..
• Coordinate with technical, installation, and after-sales service teams..
• Follow up on order status, delivery, and customer satisfaction..
• Prepare sales reports and update customer information..
• Visit customers on-site and attend exhibitions or trade shows when required..
• __________________________________.
• Strong communication, negotiation, and closing skills..
• Self-motivated, target-driven, and able to work under pressure..
• Own a car and able to travel upcountry when required..
• Basic computer skills (Line, Excel, Google Docs, Email)..
• __________________________________.
• Compensation & Benefits.
• Basic salary.
• Commission (uncapped, based on sales performance).
• Travel and phone allowance (as per company policy).
• Social Security.
• Performance bonus.
• Product and sales training provided.
• Work Style & Career Growth.
• Proactive sales role (Active / Hunter Sales).
• High income opportunity based on performance.
• Career growth to Senior Sales or Sales Manager.

Experience:

8 years required

Skills:

Business Development, Accounting, Finance, English

Job type:

Full-time

• Develop and implement specific business development strategies to drive awareness, lead generation and opportunity identification.
• Establish contact with identified target companies and monitoring progress.
• Create strategic and tactical account plans to uncover and close business opportunities across our multiple offerings on identified priority accounts.
• Facilitate the workshops/ discussions relating the management of Multidisciplinary Professional Services.
• Qualifications:Bachelor's Degree in Chinese, Business Administration, Accounting, Finance, Legal and related field.
• Over 8 years of working experience in professional services, business development, Chinese clients support, relationship manager and other related field.
• Working experience in professional firm with accounting knowledge/background would be a strong advantage.
• Fluent communication in English and Mandarin is essential and proficiency in Thai would be a strong advantage and proficiency in Thai would be a strong advantage.
• Working experience in Chinese company with 100 employees or above is preferred.
• Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
• Detail-oriented and well-organized.
• Good interpersonal and multitasking skills.
• Service minded and proactive.
• Can-do attitude and able to work independently with minimal supervision.
• Demonstrates confidence and clarity in public speaking.
• Possesses strong business acumen.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109282In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

8 years required

Skills:

Problem Solving, Microsoft Office

Job type:

Full-time

• Define, structure and implement improvements to the operation of the HR function and the overall impact and value that HR can drive for the business.
• Review HR processes, structure, technologies and use data & analytics to drive business alignment.
• Maximise organisational and HR performance and establish a culture focused on optimising business value.
• Assess, design and implement operating models aligned to the client s strategic objectives.
• Drive change enablement for clients as part of large transformation programs.
• Manage teams to ensure on time, on budget delivery and achievement of outcomes.
• Support the sales cycle and help with practice development and eminence building.
• Support development of junior consultants by actively guiding them.
• Demonstrate problem solving skills and the ability to work in complex and dynamic environments.
• Minimum 8 - 9 years of relevant experience within the human capital domain.
• Excellent verbal and written communication skills.
• Experience managing, coaching and mentoring junior team members.
• Ability to build and sustain client relationships.
• Collaboration and participation within a highly diverse and inclusive team.
• Ability to work independently and lead projects or large streams of work.
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design.
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office suite.
• HR Transformation.
• Organisational Design.
• Change Management.
• Business Process Improvement.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Career Development, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Performance Management, Employee Retention, Human Resources Management (HRM), Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism, Organizational Development (OD), Organizational Management, Organizational Psychology, Personnel Development, Professional Courage, Rapid Experimentation {+ 19 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Skills:

Finance

Job type:

Full-time

• Develop robust, strategic relationships with key partners, crafting joint business plans that encompass range, pricing, and promotions.
• Take full ownership of the strategic plan for your account, driving sales and managing the profit and loss elements, aligning with the broader company goals.
• Partner with marketing and category teams to innovate shopper solutions and drive excellence in market execution.
• Lead forecast planning in unison with finance and supply teams to provide stellar customer service and financial consistency.
• Lead customer negotiations, representing Reckitt's commercial interests and value-based trading terms effectively.
• Work towards continuous enhancement of category management, improving efficiency and profitability.
• The experience we're looking for.
• Proven track record in managing national account sales within FMCG or related consumer-focused markets.
• Strong commercial insight, and astute P and L management with the capability to develop and execute strategic sales plans.
• Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities.
• Genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships.
• Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.
• A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.
• The skills for success.
• Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.