Experience:

2 years required

Skills:

Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English

Job type:

Full-time

• Position Summary
• We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
• Provide daily CRM helpdesk support via phone, email, or remote tools
• Troubleshoot user issues and guide them through solutions
• Document and track technical problems and resolutions
• Assist with user onboarding, training sessions, and usage guidance
• Monitor CRM usage and proactively offer tips and support to users
• Liaise with the technical team for system-level escalations
• Maintain CRM-related documentation, FAQs, and user guides
• Gather user feedback and suggest usability improvements.
• Diploma or Degree in IT, Computer Science, Business Computer, or a related field
• 1-3 years of experience in IT Support, Helpdesk, or CRM user support
• Familiarity with CRM systems (PipeDrive preferred, but not required)
• Good communication skills in Thai and fair in English
• Strong customer service mindset and problem-solving skills
• Organized, patient, and able to explain technical steps to non-technical users
• Ability to multitask and manage support cases efficiently
• Basic knowledge of CRM configuration or data handling is a plus.
• What's the Offer
• Competitive salary and overtime pay
• Friendly, collaborative, and supportive work environment
• Opportunity to grow in CRM expertise and customer support
• Access to sales and leadership training tools
• Career advancement within our Digital Solutions team.

Experience:

10 years required

Skills:

Good Communication Skills, CPD License, English

Job type:

Full-time

• Lead and manage Accounting, Finance, HR, and Administrative functions in Thailand.
• Ensure timely and accurate data entry into the INFO system.
• Prepare and monitor budgets related to the financial operations of the Thailand entity.
• Oversee and validate reporting from a subsidiary in Vietnam for accuracy and timeliness.
• Manage monthly, quarterly, and annual account closures, in compliance with Thai regulations and Germany s accounting standards.
• Co-sign financial transactions with the Managing Director.
• Handle payroll and HR matters following Thai labor laws.
• Monitor accounts receivable and coordinate with the Sales.
• Supervise inventory management, ensuring proper controls and documentation.
• Manage contracts and legally binding documents.
• Perform general administrative tasks to support smooth daily operations.
• Key Performance Indicators (KPIs).
• Compliance with Thai and German accounting standards.
• Timely and accurate financial reporting.
• Effective HR and payroll operations.
• Efficiency in receivables and inventory control.
• Administrative effectiveness.
• Bachelor s degree in Accounting (Finance as an added advantage).
• Minimum 10 years of experience in accounting or finance roles.
• Strong command of English; able to communicate with headquarters in Germany/Austria and regional offices.
• Proficient in working across functions and departments.
• Willing and able to travel within Europe and the North ASEAN region.