Experience:

2 years required

Skills:

Problem Solving, English, Thai

Job type:

Full-time

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must Have.
• Bachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to Have.
• Good Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Digital Marketing, Quality Assurance, Leadership Skill, Assurance, Telesales

Job type:

Full-time

• D2C Strategy & Growth.
• Develop and execute annual D2C strategy and plan across all lines of business aligned with company growth objectives.
• Drive new business acquisition growth through inbound and outbound telesales channels.
• Identify potential improvement for customer value management including cross-selling and persistency management.
• Own and monitor portfolio bottom line and lead action plans to improve profitability.
• Sales Performance Management.
• Manage sales performance from both inbound and outbound telesales.
• Implement continuous improvement initiatives to improve sales effectiveness.
• Initaite and oversee coaching, quality assurance, and sales governance.
• Campaign & Commercial Management.
• Partner with Digital Team to optimize customer acquisition and lead quality.
• Develop campaign strategies for acquisition, retention, reactivation, and customer upsell.
• Lead the team to ensure end-to-end campaign efficiency.
• People Leadership & Organizational Development.
• Lead, develop, and inspire high-performing sales and portfolio management teams.
• Foster a performance-driven and customer-centric culture.
• Drive employee engagement and talent development initiatives.
• Over 10 years of experience in Direct Markting, Telesales, Direct-to-Consumer (D2C), Digital Marketing, or related commercial functions in insurance industry.
• Proven track record in Telesales Management, Conversion Optimization, and Portfolio Management.
• Experience leveraging OMNI channel management, analytics, and AI-enabled tools to improve marketing and operational effectiveness is a plus.
• Strong commercial acumen with the ability to balance growth, profitability, and customer experience.
• Excellent stakeholder management and cross-functional leadership skills, with the ability to influence business and technology teams.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Great to have you on board. Let's care for tomorrow.

Experience:

5 years required

Skills:

Teamwork

Job type:

Full-time

• Identify and pursue business opportunities to achieve team targets.
• Conduct underwriting portfolio analysis and coordinate with regional teams to obtain approvals for assigned lines of business (LoB), in collaboration with underwriting and marketing teams.
• Support management in ensuring all responsibilities are executed in line with company policies and service standards.
• Provide recommendations to enhance operational efficiency, teamwork, and overall performance.
• Act as the key interface for ASU processes with Regional HQ and AZSE, ensuring alignment with Allianz underwriting standards.
• Develop and implement reinsurance strategies in collaboration with Allianz Group stakeholders, including AZRe, regional teams, and appointed brokers.
• Foster strong collaboration with internal stakeholders (actuarial, finance, operations, marketing/distribution, compliance) to achieve business objectives.
• Review policy terms, premium calculations, and loss experience to prepare renewal proposals for both existing and new clients.
• Drive cross-selling initiatives and ensure renewal retention meets planned targets.
• Build and maintain strong relationships with key producers through regular engagement.
• Deliver quotations, renewal notices, endorsements, and responses within agreed SLA timelines.
• Establish competitive terms and reinsurance arrangements, including facultative placements, using market insights.
• Finalize client agreements and coordinate with relevant teams to ensure timely policy issuance.
• Communicate effectively with internal and external stakeholders to ensure smooth and successful execution of tasks.
• Continuously enhance professional knowledge and skills to improve work quality and drive ongoing development.
• Collaborate with Risk Consultant Services to ensure robust underwriting risk assessment, loss prevention, and compliance with UW standards.
• Must Have.
• Degree or higher level in related fields (Focus on Engineering Education background).
• Minimum 5 years of experience in Engineering, Property, Specialty, Casualty or Other Miscellaneous Underwriting Unit.
• Experience in Underwriting property or engineering education background will be advantage.
• Experience in a technical client-facing role, preferably selling to customers.
• Background working with probability and statistics to develop forecasts and projections.
• Reisnruance and brokers market and networks and relationship.
• Nice to Have.
• Customer relation management.
• Experience working effectively across cross-functional teams and business functions.
• Presentation tools (Prezi, Visme, PowerPoint).
• MS Office: MS Word, Excel, PowerPoint, Outlook, SharePoint.
• Well communication in English.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Experience:

5 years required

Skills:

Data Entry, Assembly

Job type:

Full-time

• Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.
• Review and validate policy documentation, including quotations, policy wordings, endorsements, and terms & conditions, in accordance with underwriting guidelines and delegated authority limits.
• Perform premium calculations, rating verification, and ensure accurate data entry in core policy administration systems.
• Oversee policy issuance and document assembly processes, ensuring completeness, accuracy, and timely delivery to clients or distribution partners.
• Lead a team of policy administrators and underwriting support; assign workloads, track productivity, and monitor adherence to SLA and KPI metrics.
• Conduct quality control checks on policy output, endorsements, and system transactions to ensure compliance with internal controls and regulatory standards.
• Investigate and resolve processing discrepancies, system errors, and data mismatches through root cause analysis and cross-functional coordination.
• Reconcile policy data across systems to ensure alignment between underwriting, operations, and finance.
• Prepare client-specific and internal operational reports, including workload tracking, SLA performance, error logs, and audit readiness.
• Support UAT (User Acceptance Testing) and system enhancement projects by providing business input and validating functional outcomes.
• Ensure all processes align with company policies, compliance standards, and insurance regulatory requirements.
• Foster a collaborative team environment by mentoring staff, promoting continuous learning, and driving operational excellence initiatives.
• Bachelor's degree required in Business Administration, Insurance or a related field.
• At least 3-5 years of working experience in insurance operations or underwriting support, preferably in Non-Motor lines.
• Experience in policy issuance, endorsement, and renewal processes.
• Proven track record in client service, SLA/KPI management, and process quality control.
• Experience in coordinating with clients, partners, and cross-functional teams.
• Familiarity with data reconciliation, reporting, and audit requirements is preferred.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Job type:

Full-time

• Providing support and building good relationship with responsible partner(s).
• Working with the partner(s) on product and service requirements.
• Co-ordinating with internal parties to solve day-to-day issues.
• Providing supports on sales related reports as required.
• Collaborating across functions to execute projects/required products/required services.
• Monitoring sales, competitors/market movements, and target achievement.
• Bachelor's Degree in related field.
• Experienced in account and relationship management in insurance business.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

7 years required

Skills:

Product Development

Job type:

Full-time

• Lead end-to-end product management for assigned non-motor insurance lines across various distribution channels.
• Drive product development, enhancement, and innovation to maintain market competitiveness.
• Apply underwriting guidelines and risk selection criteria to achieve profitable and sustainable growth.
• Monitor portfolio performance and recommend improvement actions based on business insights.
• Conduct portfolio analysis and provide data-driven recommendations to identify trends, risks, and growth opportunities.
• Ensure products comply with internal policies, underwriting standards, and regulatory requirements.
• Reinsurance & NatCat Management.
• Support reinsurance renewals, data preparation, structuring inputs, and coordination with reinsurers and brokers.
• Monitor portfolio exposure and support natural catastrophe (NatCat) risk assessments.
• Ensure accuracy and timeliness of exposure, premium, and loss data submissions.
• Provide portfolio insights to support risk optimization and sustainable business performance.
• Governance & Compliance.
• Ensure compliance with underwriting governance, product governance, and regulatory requirements.
• Manage product filing processes and maintain accurate documentation.
• Support underwriting quality reviews and promote consistency with internal standards and guidelines.
• Stakeholder Management.
• Collaborate closely with Underwriting, Claims, Actuarial, Finance, and Distribution teams to deliver business objectives.
• Build strong relationships with internal and external stakeholders, including brokers and reinsurers.
• Ensure timely, accurate, and high-quality execution of assigned projects and initiatives.
• Must Have.
• Bachelor's degree in insurance, Business Administration, Finance, Actuarial Science, or a related field.
• Minimum 7 years of experience in non-life insurance, preferably within non-motor product lines.
• Strong background in product management, underwriting, and portfolio analysis.
• Exposure to reinsurance and NatCat management would be an advantage.
• Understanding of underwriting governance, product governance, and regulatory requirements.
• Nice to Have.
• Experience in data analysis, portfolio monitoring, MIS, or management reporting.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong attention to detail and ability to work effectively across functions.
• Good command of written and spoken English.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Project Management, Data Analysis, Negotiation

Job type:

Full-time

• Oversee and manage the end-to-end process of IPD cashless claims, ensuring compliance with policy terms and conditions, company policies and standards.
• Supervise and guide the team in handling claim approvals, ensuring accuracy, timeliness, and adherence to service level agreements (SLAs).
• Plan and allocate tasks, closely monitor team performance to achieve SLA and service quality targets, including real-time monitoring.
• Organize and manage team rosters to ensure full coverage and optimize efficiency and effectiveness of service delivery.
• Develop team skills and knowledge through training and coaching to enhance operational efficiency.
• Monitor and review sample cases for OFR review.
• Coordinate with relevant departments to resolve issues and improve processes.
• Provide guidance and resolve complex claim issues for hospitals and customers.
• Monitor and utilize daily and monthly reports on service volume and turnaround time to manage team performance and ensure achievement of SLA target.
• Be the consultant and mentor by advising and coaching both team members and outsources.
• Continuously monitor pending cases and make decisions to clear backlog of IPD cashless cases promptly.
• Ensure timely payment of IPD cashless claims to hospitals in accordance with SLA and contractual agreement.
• Must Have.
• Degree in business administration, Nursing, Business Sciences (Medical Technology) or related field.
• Minimum 10 years of experience in Health Insurance, Medical or Claims Management.
• Experience in team/people management.
• Data analytical and problems-solving skills.
• Nice to Have.
• Cashless claim processes and hospital networks.
• SLA management and quality control.
• Problem-solving and cross-functional coordination.
• Experience in data analysis and process improvement is an advantage.
• Strongly project management, communication, negotiation and presentation skills.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Job type:

Full-time

• Maintain relationships with all existing producers and identify business opportunities.
• Provide suggestions and recommendations for improving work procedures and processes to increase the unit's efficiency.
• Plan and implement marketing activities to achieve defined targets.
• Conduct regular sales and portfolio analyses to ensure consistent performance and identify areas for improvement when necessary.
• Monitor and manage assigned brokers to support sales growth and achieve sales targets.
• Promote relationships within relevant industries at both business and personal levels to be recognized as a reliable and valued partner.
• Continuously enhance knowledge and skills through internal and external learning opportunities to ensure high-quality work and ongoing professional development.
• Ensure that all related activities are implemented according to plan.
• Perform other.
• as assigned by the supervisor.
• Bachelor's degree in related field.
• General Insurance knowledge with sales & marketing skills.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

5 years required

Skills:

Teamwork

Job type:

Full-time

• Supervise and control the workflow and the claim settlement process within the Claim Department and with all related departments (especially F&A and I/T) and external parties by transforming strategic direction into action.
• Propose and develop Claim Department's strategies in line with business objectives and requirements.
• Ensure and manage expenses within the budget.
• Give advice to management for the enhancement of working procedures or processes to increase work efficiency of the company.
• Supervise and support subordinates by providing directions, guidelines and coaching in order to increase and strengthen work effectiveness/efficiency, good working morale and teamwork among staff to ensure that all work is performed according to the plan and complies with company standards.
• Perform activities that are related to HR area including employee appraisal, individual career planning and training by corporate with HR department.
• Control and monitor Claim Department's paperless working process to ensure work efficiency and to be in line with the company's policy.
• Assist with the standardization of claim setup and settlement procedures and ensure the conformity of all claim settlements with company standards.
• Prepare statistics regarding claims performance in accordance with company practices and procedures.
• Respond to clients' complains regarding the claim settlement process to ensure company service standard and customer satisfaction.
• Support management to promote the company image in terms of quality of claims service and to build/maintain good relationships with clients, re-, and co-insurers to be recognized as a reliable and valuable partner.
• Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work's quality and continuous improvement.
• Minimum 7-10 years in experience of Claims Motor.
• Minimum 5 years in experience of managerial level.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Digital Marketing, Quality Assurance, Leadership Skill, Assurance, Telesales

Job type:

Full-time

• D2C Strategy & Growth.
• Develop and execute annual D2C strategy and plan across all lines of business aligned with company growth objectives.
• Drive new business acquisition growth through inbound and outbound telesales channels.
• Identify potential improvement for customer value management including cross-selling and persistency management.
• Own and monitor portfolio bottom line and lead action plans to improve profitability.
• Sales Performance Management.
• Manage sales performance from both inbound and outbound telesales.
• Implement continuous improvement initiatives to improve sales effectiveness.
• Initaite and oversee coaching, quality assurance, and sales governance.
• Campaign & Commercial Management.
• Partner with Digital Team to optimize customer acquisition and lead quality.
• Develop campaign strategies for acquisition, retention, reactivation, and customer upsell.
• Lead the team to ensure end-to-end campaign efficiency.
• People Leadership & Organizational Development.
• Lead, develop, and inspire high-performing sales and portfolio management teams.
• Foster a performance-driven and customer-centric culture.
• Drive employee engagement and talent development initiatives.
• Over 10 years of experience in Direct Markting, Telesales, Direct-to-Consumer (D2C), Digital Marketing, or related commercial functions in insurance industry.
• Proven track record in Telesales Management, Conversion Optimization, and Portfolio Management.
• Experience leveraging OMNI channel management, analytics, and AI-enabled tools to improve marketing and operational effectiveness is a plus.
• Strong commercial acumen with the ability to balance growth, profitability, and customer experience.
• Excellent stakeholder management and cross-functional leadership skills, with the ability to influence business and technology teams.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Great to have you on board. Let's care for tomorrow.

Skills:

Sales

Job type:

Full-time

• To have relations with all existing producers and identify business opportunities.
• Make suggestions/recommendations for the improvement of working procedures or processes to increase work efficiency of the unit.
• Plan and implement marketing activities in order to achieve defined target.
• Conduct a regular sales & portfolio analysis to assure the consistency of performance and to imporve it if necessary.
• Monitor and manage assigned broker in order to support sales volume.
• Promote relatioships within the relavant industries on business and private level to be recognized as a reliable and valuable partner.
• Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work's quality and continuous improvement.
• To ensure all related activities will be implemented as planned.
• Other related jobs as assigned by supervisor.
• Bachelor's degree or higher in any field.
• Experience in Sales & MKT insurance busiess related.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Sales

Job type:

Full-time

• To have relations with all existing producers and identify business opportunities.
• Make suggestions/recommendations for the improvement of working procedures or processes to increase work efficiency of the unit.
• Plan and implement marketing activities in order to achieve defined target.
• Conduct a regular sales & portfolio analysis to assure the consistency of performance and to imporve it if necessary.
• Monitor and manage assigned broker in order to support sales volume.
• Promote relatioships within the relavant industries on business and private level to be recognized as a reliable and valuable partner.
• Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work's quality and continuous improvement.
• To ensure all related activities will be implemented as planned.
• Other related jobs as assigned by supervisor.
• Bachelor's degree or higher in any field.
• Experience in Sales & MKT insurance busiess related.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Safety Management, Microsoft Office, Risk Management, Industry trends, English

Job type:

Full-time

• Conduct on-site and desktop risk assessments for commercial and industrial clients.
• Evaluate property risks, operational exposures, fire protection systems, and business interruption impacts.
• Analyse risk quality and identify key loss drivers that may affect underwriting decisions.
• Prepare clear, practical, and timely risk survey reports and recommendations.
• Partnership with Underwriting & Sales Teams.
• Collaborate closely with Underwriters and Commercial Sales teams to support risk selection and portfolio quality.
• Provide technical insights that help balance customer needs with sustainable underwriting outcomes.
• Participate in customer meetings to explain risk findings and improvement opportunities.
• Risk Improvement Advisory.
• Recommend risk mitigation measures that enhance clients' operational resilience and reduce potential losses.
• Support customers in improving fire protection, loss prevention, and safety management practices.
• Follow up on risk improvement actions and monitor implementation progress when required.
• Knowledge Sharing & Continuous Improvement.
• Support internal training and technical knowledge sharing across Allianz teams.
• Stay updated on industry trends, engineering standards, fire protection technologies, and risk engineering best practices.
• Contribute to continuous enhancement of risk assessment methodologies and service standards.
• Required.
• Bachelor's degree in Engineering or a related technical field (Civil, Electrical, Industrial, Chemical, Safety Engineering or similar).
• 3-5 years of experience in Risk Engineering, Loss Prevention, Industrial Safety, Property Risk Assessment, Manufacturing Operations, Engineering Inspection, or Insurance Risk Management.
• Fresh graduates with strong academic backgrounds and internship experience are welcome to apply.
• Basic understanding of industrial operations and manufacturing processes.
• Knowledge of fire protection systems, safety management, and loss prevention principles.
• Ability to assess risks, analyse findings, and develop practical recommendations.
• Strong report writing and analytical skills.
• Understanding of Property Insurance and Risk Engineering principles is an advantage.
• Familiarity with FM Global, NFPA, local regulations, or international risk engineering standards is a plus.
• Strong analytical and problem-solving mindset.
• Confidence in communicating with stakeholders at different organizational levels.
• Ability to present technical information in a clear and practical manner.
• Good English communication skills, both written and spoken.
• Proficiency in Microsoft Office applications.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

2 years required

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• Medical Underwriting & Risk Assessment.
• Evaluate medical and non-medical insurance applications and determine appropriate underwriting decisions in accordance with company guidelines and risk appetite.
• Assess complex cases by reviewing medical reports, financial information, and other supporting documents.
• Ensure accurate and timely underwriting decisions while meeting agreed Service Level Agreements (SLAs) and turnaround time targets.
• Prepare case summaries and recommendations for referral cases and reinsurance submissions.
• Liaise with reinsurers on jumbo or complex cases, including preparation of supporting documentation and underwriting rationale.
• Maintain consistency and quality in underwriting decisions through adherence to underwriting standards and regulatory requirements.
• Underwriting Advisory & Technical Support.
• Provide underwriting consultation and technical guidance to sales channels, Policy Management, Claims, and other internal stakeholders.
• Support the interpretation and application of underwriting guidelines across the business.
• Share knowledge and best practices with team members to enhance underwriting quality and consistency.
• Participate in underwriting case discussions and contribute to continuous improvement initiatives.
• Customer & Sales Channel Support.
• Respond to underwriting-related enquiries from customers, agents, brokers, and internal stakeholders through various communication channels.
• Clearly explain underwriting requirements, decisions, and policy terms when required.
• Support customer experience initiatives and contribute to service excellence objectives.
• Build positive relationships with sales channels while maintaining underwriting discipline and risk standards.
• Process Improvement & Quality Assurance.
• Monitor underwriting activities to ensure compliance with internal policies and regulatory requirements.
• Identify opportunities to improve underwriting processes, efficiency, and customer experience.
• Support system enhancements, workflow improvements, and underwriting projects when assigned.
• Maintain accurate documentation and records within underwriting systems.
• Must Have.
• Bachelor's degree in Nursing, Medical Technology, Health Sciences, Insurance or a related field.
• 2-5 years of experience in Medical Underwriting, Policy Management, or a related insurance function.
• Professional insurance qualifications (e.g., CII, ACII, LOMA) are an advantage.
• Experience in Health or Accident & Health insurance underwriting is preferred.
• Nice to Have.
• Exposure to reinsurance case management or complex medical case assessment would be beneficial.
• Strong understanding of life and health insurance underwriting principles.
• Ability to interpret medical information and assess underwriting risks.
• Knowledge of underwriting guidelines, policy provisions, and insurance operations.
• Understanding of reinsurance concepts and referral processes.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience using underwriting or insurance administration systems.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

English

Job type:

Full-time

• Comply and pursue the authorized review/approval process from committees, compliance & audit, AZAP & group, for all health products (INDI and Group).
• Perform cross-department collaboration for new and renewal (re-repricing) products implementation (INDI and Group, A&H and on OPUS system.
• Perform monitoring reports for A&H health portfolio management and improve, ad hoc analysis request (from OPUS system).
• Ensure premium accuracy in OPUS system and other premium tools (for products operated under OPUS system).
• Work closely with cross-functional teams (product, underwriting, operations) to bring new products and repricing initiatives to market.
• Monitor portfolio performance, identify trends, and proactively recommend actions to improve loss ratio and overall portfolio health.
• Prepare and present clear, insightful analysis to support decision-making by senior stakeholders and committees.
• Ensure all pricing activities follow internal governance, including approvals from local committees, Group, compliance, and audit.
• Contribute to continuous improvement of pricing frameworks, tools, and processes.
• Must have.
• Bachelor's degrees in actuarial science, or Statistics/Mathematics.
• At least 5 years' experience in non-life insurance pricing on Health Insurance is a plus.
• Strongly in pricing technical (actuarial) knowledge and process.
• Fluent in English (writing and interactive presentation).
• Nice to have.
• Strong analytical skill, strategic thinking and planning, and self-driven.
• Ability to present technical insights to senior stakeholders.
• Strongly in presentation skill (non-technical) stakeholder i.e. involved in product implementation.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Software Development, Project Management, Leadership Skill

Job type:

Full-time

• Overseeing all areas of assigned function, implementing any operational changes and delivering measurable improvements.
• Planning, organizing, monitoring, and managing all phases of assigned business transformation projects.
• Developing and evaluating opportunities for the creation of business cases / models.
• Assess the implications of the business change, analyse and map business processes, and identify the required actions needed to transition.
• Providing proactive and engaged leadership on key projects designed to increase revenue, reduce expenses, enhance business efficiency, or improve customer experience.
• Ability to design process flow charts, documenting process narratives and steps.
• Building communication plans and developing stakeholder communications.
• Demonstrated ability to successfully lead global cross-functional teams.
• Ability to effectively influence and align stakeholders towards consensus.
• Ability to multi-task in a fast-paced, deadline driven work environment.
• Minimum 3 years of experiences in a project management, business analysis, and process improvement using an agile mindset.
• Minimum 8 years of professional experience on software development teams.
• Bachelor degree in relating fields or higher level ( Master degree in business relating is preferred).
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

5 years required

Job type:

Full-time

• Provide support to the team in handling hospital fax claims.
• Review information from fax claim documents and record it into the system.
• Approve payments based on authorization.
• Reject invalid fax claims.
• Request additional information when necessary.
• Issue memos in the system to guide administrative next steps.
• Submit claims for further investigation.
• Request hospital records directly from the hospital.
• Continuously monitor pending hospital fax claims and backlog cases, ensuring timely decisions are made.
• Bachelor degree in Nursing Science.
• 5 years of working experience.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Business Development, Accounting, Teamwork

Job type:

Full-time

• Manage and control branch expenses within the approved budget to ensure cost efficiency and financial discipline.
• Provide recommendations and implement improvements to work procedures and processes to enhance operational efficiency and productivity.
• Supervise and support subordinates by providing direction, guidance, and coaching to enhance work effectiveness, strengthen employee morale, and promote teamwork, ensuring all activities are carried out according to plans and company standards.
• Perform HR-related activities, including employee performance evaluations, career development planning, and training initiatives, in collaboration with the Human Resources Department.
• Manage, control, and oversee branch operations, including underwriting, marketing, accounting, administrative, and claims-related functions, in coordination with the Head of Claims, to achieve established business objectives and targets.
• Plan and execute marketing activities and business development initiatives to achieve assigned sales and growth targets.
• Recruit agents and direct customers, maintain relationships with existing customers, and expand new customer acquisition through branch channels to achieve business targets.
• Prepare quotations in accordance with standard underwriting guidelines. Cases requiring non-standard underwriting approval shall be referred to the Underwriting Manager at Head Office.
• Coordinate with and report to Head Office to ensure smooth and efficient branch operations.
• Conduct regular sales and portfolio analyses to ensure consistent performance and identify opportunities for improvement.
• Monitor and manage assigned ASOs and agents to support sales growth and achieve business objectives.
• Develop and maintain strong relationships within relevant industries and business networks to establish the company as a trusted and valued partner.
• Continuously develop professional knowledge and skills through internal and external learning opportunities to maintain high quality of work and support continuous improvement.
• Bachelor's degree or higher in Business Administration, Marketing, Insurance, or a related field is preferred.
• Direct sales and marketing experience in financial institutions, the insurance industry, or related financial services businesses.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

5 years required

Skills:

Problem Solving

Job type:

Full-time

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuous customer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must Have.
• Graduated degree in marketing, business administration, economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to Have.
• Good presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Service-Minded

Job type:

Full-time

• Inspect damage details and approve repairs for insured vehicles and third-party vehicles within authorized approval limits.
• If claim investigation reveals suspected fraud (Fraud Claim), immediately report to direct supervisor.
• Submit approved repair claims to the next level supervisor for payment approval.
• Manage responsibilities to prevent complaints.
• Claim inspections and evaluations must be accurate, quick, and fair.
• Work performance must strictly adhere to cost reduction principles for both claims and other expenses.
• Work operations must strictly comply with SLA.
• Work operations must include oversight to prevent fraud both inside and outside the company.
• Maintain a service-minded approach, creating satisfaction for all parties in accordance with company policy guidelines.
• Assist at the counter when requested.
• Bachelor's degree in a related field.
• Have at least 3 years of direct experience in claims processing, especially in negotiating with third parties in the insurance industry.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• Hospital Fax Claims.
• Provide supports to team in handling the fax claims from the hospital.
• Check the information from fax claims documents, and record into the system.
• Approve for the payment base on authorization with accuracy.
• Verify claim activities with authority.
• Perform rejection of fax claims received.
• Require the additional information.
• Issue memo into the system for administration in performing next steps.
• Submit for further investigation.
• Request the hospital records from hospital.
• Continuously monitor and make decision for the pending cases of Claims Hospital Fax, or back log.
• Must Have.
• Bachelor's degree in Nursing Sciences, Science of Medical Technology, or any related field.
• At least 5 years' experience in Nursing practice or Claims Management.
• Knowledge of claims management and insurance policies.
• Experience in document management and filing systems.
• Nice to Have.
• Familiar with using claims/CRM systems is advantage.
• Knowledge of MS Office.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

2 years required

Skills:

Microsoft Office, English, Thai

Job type:

Full-time

• Underwriting Assessment.
• Review and assess individual medical and non-medical insurance applications in accordance with underwriting guidelines and company policies.
• Analyse medical reports, application documents, and supporting information to determine appropriate underwriting decisions.
• Process underwriting cases accurately and within agreed turnaround time (TAT) and Service Level Agreement (SLA) targets.
• Escalate complex cases to senior underwriters and support the preparation of case documentation when required.
• Ensure complete and accurate documentation of underwriting decisions within underwriting systems.
• Customer & Sales Support.
• Respond to underwriting-related enquiries from customers, agents, brokers, and internal stakeholders through telephone, email, and other communication channels.
• Communicate underwriting requirements and decisions clearly and professionally.
• Support customer experience initiatives and contribute to service excellence standards.
• Build positive working relationships with sales channels while maintaining sound underwriting practice.
• Underwriting Operations Support.
• Assist in preparing underwriting case information and supporting documentation for reinsurance referrals when required.
• Support policy issuance and underwriting administration activities to ensure operational accuracy.
• Ensure compliance with company policies, underwriting standards, and regulatory requirements.
• Maintain accurate records and case tracking within designated systems.
• Continuous Improvement.
• Participate in underwriting process improvement initiatives.
• Support team projects, system enhancements, and operational efficiency activities.
• Stay updated on underwriting guidelines, medical developments, and insurance products.
• Contribute ideas to improve service quality and operational effectiveness.
• Must Have.
• Bachelor's degree in Nursing, Medical Technology, Health Sciences, Insurance or a related field.
• 2 years of experience in Medical Underwriting, Policy Management, or a related insurance function.
• Professional insurance qualifications (e.g., CII, ACII, LOMA) are an advantage.
• Experience in Health or Accident & Health insurance underwriting is preferred.
• Basic understanding of insurance and underwriting principles.
• Nice to Have.
• Exposure to reinsurance case management or complex medical case assessment would be beneficial.
• Ability to interpret medical information and supporting documents.
• Working knowledge of Microsoft Office applications, particularly Excel.
• Familiarity with underwriting or insurance administration systems is preferred.
• Strong attention to detail and accuracy.
• Knowledge of underwriting guidelines, policy provisions, and insurance operations.
• Understanding of reinsurance concepts and referral processes.
• Experience using underwriting or insurance administration systems.
• Good written and verbal communication skills in Thai and English.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

1 year required

Skills:

Architecture

Job type:

Full-time

• To help ensure that all Allianz IT and Allianz Technology employees with responsibilities for working on service continuity impacting incidents and disasters are aware of their duties and that relevant information is readily available when required.
• Manage Group-led risk assessment of critical IT.
• Manage and complete ITSCM audit actions.
• To work in conjunction with Regional Allianz IT, Architecture, Design, Allianz Technology and Support teams to design appropriate and cost-justifiable continuity mechanisms and procedures to meeting agreed business continuity targets, inclusive of Data Centre set-up.
• Assure relevant Business Impact Assessments (BIAs), ITSCM mappings, risk assessments, and prioritisation of critical IT services are defined, reviewed and agreed with relevant Business areas.
• Working closely with BCM manager to ensure that all preventive measures and recovery mechanisms for the case of IT service continuity / disaster events are subject to regular testing.
• Ensuring test plans, test schedules, test documentation and reports are maintained and kept up to date at all times.
• Manage questions/queries related to ITSCM.
• Share and discuss ITSCM best-practices.
• Present ITSCM topics at relevant governance/management meetings.
• Common Activities.
• Establish, monitor and report on relevant aspects of the ITSCM budget.
• Manage expenditure to remain within budget, seeking prior authorisation for any additional unbudgeted expenditure.
• Partner with colleagues across the Allianz IT Function (Change, IT, Facilities and Data) to ensure the availability of all IT services at all time.
• Regularly engage with Group / Regional P&R and ITSCM functions.
• Manage risks relevant to the ITSCM function and requirements laid out in the Protection & Resilience Functional Rule & Standard.
• To review if disaster prevention measures related IT are still in line with risk perceptions from the business side, and to verify if continuity measures and procedures are regularly maintained and tested.
• At least 1-3 years of experience in IT BCP, DR, IT service continuity managment area.
• Experience working in insurance industry is a plus but not mandatory.
• Working closely with key stakeholders in local and aboard.
• Designing and implementing IT Service Continuity methods, disciplines, tools, reporting and disaster recovery process.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Data Analysis, Power point, Power BI, QlikView, Tableau

Job type:

Full-time

• Perform underwriting activities in accordance with company policies, guidelines, and risk appetite.
• Provide underwriting support across distribution channels (Brokers - local & international, Bank partners, Agency, and other partnerships).
• Review and prepare renewal quotations based on current terms & conditions, reinsurance allocation, and loss experience.
• Structure competitive insurance solutions, including facultative reinsurance placements when required.
• Review policy wordings, endorsements, and reinsurance closings before policy issuance.
• Coordinate effectively with internal teams and external stakeholders to ensure smooth operations and service delivery.
• Recommend process improvements to enhance efficiency, service quality, and overall team performance.
• Maintain strong client relationships and provide professional advisory support.
• Continuously develop technical knowledge and underwriting expertise.
• Bachelor's degree in any discipline.
• Minimum 3 years of experience in underwriting, preferably in Commercial Non-Motor (Property & Miscellaneous).
• Strong understanding of general insurance principles and underwriting practices.
• Experience in analysing data, including risk assessment, forecasting, and projections.
• Exposure to client-facing or business support roles is an advantage.
• Nice to have /.
• Preferred Skills.
• Ability to collaborate effectively across teams and business functions.
• Knowledge of data analysis and visualization tools (e.g., Tableau, Power BI, QlikView, SAS).
• Proficiency in presentation tools (PowerPoint, Prezi, Visme).
• Strong customer relationship management skills.
• Good command of English communication and presentation.
• Familiarity with AI tools (e.g., ChatGPT, Microsoft Copilot) is a plus.
• Why Join Us.
• At Allianz Ayudhya, you will be part of a dynamic team where innovation, collaboration, and continuous learning are encouraged. This is an excellent opportunity to further develop your underwriting expertise while contributing to business growth in a leading insurance company.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Skills:

Teamwork

Job type:

Full-time

• Ensure and management expenses within the limited budget.
• Make suggestions/recommendations for the improvement of working procedures or processes to increase work efficiency of the unit.
• Supervise and support subordinates by providing directions, guidelines and coaching in order to increase and strengthen work effectiveness/ efficiency, good working morale and teamwork among staff to ensure that all work is performed according to the plan and complies with company standards.
• Perform activities that are related to HR area including staff performance appraisal, individual career planning and staff training by cooperating with HR Department.
• Manage, control and supervise branch including underwriting, marketing, account & administrative function, and also claim function by coordinating with Head of Claims in order to achieve defined targe.
• Plan and implement marketing activities in order to achieve defined target.
• Recruit agents and direct customer, maintain existing customer and expand new customer through the branch channel to meet the defined target.
• Perform quotation based on standard underwriting, for non-standard underwriting passing to underwriting manager - Head office.
• Coordinate and report with Head office in order to have a smooth operation.
• Conduct a regular sales & portfolio analysis to assure the consistency of performance and to improve it if necessary.
• Monitor and manage assigned ASO and Agent in order to support sales volume.
• Promote relationships within the relevant industries on business and private level to be recognized as a reliable and valuable partner.
• Acquire and improve own knowledge and skills from both internal and external sources to ensure your own work's quality and continuous improvement.
• Bachelor's degree or higher in any field.
• Direct Experience of sales and marketing in financial institutions insurance or insurance Industry.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.