Perform duties with thoroughness, transparency, honesty, integrity, accuracy, speed, and fairness. Focus on providing excellent service while reducing claims expenses and other related costs to maximize benefits for the company.

• Inspect damage details and approve repairs for insured vehicles and third-party vehicles within authorized approval limits.

• If claim investigation reveals suspected fraud (Fraud Claim), immediately report to direct supervisor.

• Submit approved repair claims to the next level supervisor for payment approval.

• Manage responsibilities to prevent complaints.

• Claim inspections and evaluations must be accurate, quick, and fair.

• Work performance must strictly adhere to cost reduction principles for both claims and other expenses.

• Work operations must strictly comply with SLA.

• Work operations must include oversight to prevent fraud both inside and outside the company.

• Maintain a service-minded approach, creating satisfaction for all parties in accordance with company policy guidelines.

• Assist at the counter when requested.

Qualifications :

• Bachelor's degree in a related field.
• Have at least 3 years of direct experience in claims processing, especially in negotiating with third parties in the insurance industry.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.