เงื่อนไขการค้นหา

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ทักษะ:

Finance, Legal, Quality Assurance

ประเภทงาน:

งานประจำ

• Identify potential key account customers and approach to be Makro customers.
• Identify market opportunity untapped areas to increase sales and margin.
• Increase sales/share of market, profit on existing key account customer.
• Coordinating with Finance on risk assessment of those potential customer to ensure zero risk to Makro.
• Coordinating with legal on credit sales contract and supporting documents.
• Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.
• Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.
• Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
• Perform any other duties as may be assigned.
• Graduated in Business Administration, Management, Marketing, Economics, computer science or related.
• At least 3-4 years managerial level in sales and Key Account Customers management of Food Service Industry and HOTEL.
• Computer literate, Negotiation, Communication, Project management.
• Self-motivated, proactive, well-organized, numerical thinking, flexible and results oriented.
• Have own car preferable.
• Able to relocate in Southern of Thailand (Phuket).

ประเภทงาน:

งานประจำ

• Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
• Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
• Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
• Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
• Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
• Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Help the team to provide value add information and advice to new customers.
• Managing expectations for scheduling training and set-live dates in an assertive manner.
• What you have.
• Strong team leadership/ mentoring skills.
• Account management experience.
• Ability to continuously identify and implement process improvements.
• Ability to identify and implement productivity and efficiency improvements.
• Ability to innovate and share with global community.
• Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
• Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
• Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
• Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
• Takes ownership of Cases from end to end.
• Great capacity for customer interaction and conflict resolution.
• Experience working within an SLA and KPI driven environment.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Accounting, CPD License

ประเภทงาน:

งานประจำ

• Manage Accounting function to provide monthly, Quarterly, and annual financial reports.
• Monitor and control the organization's budget.
• Control the financial closing of the company on Microsoft Navision.
• System accurately and on time.
• Overall tax control, withholding tax, VAT, import duty.
• Monitor portfolio performance in terms of collection and overdue account collateral requisition.
• Provide training to subordinates on Finance & Accounting standards and processes.
• Co-ordinate account closing with auditor.
• Record all pre-paid and accrued expenses with GL - Managing and controlling all aspects of monthly, quarter, and year-end closing, and all matters related to bookkeeping (AP, A/R & G/L) and TB.
• Ensuring all accounting transactions are accurately properly & promptly managed.
• Prepare annual budgets based on department plans and company formats and summarize Department Plans and Budgets.
• Oversee & Review AP/AR and GL transactions, including reconciliation and explanation of key movements.
• Ensure the accuracy of monthly/Quarterly/yearly book closing and the daily operating accounting tasks.
• Analyze monthly financial reports (balance sheet, income statement, and cash flows) and create financial reports for the management team.
• Prepare and Monitor cash flow, accounts, and other financial transactions.
• Liaise with the internal/external auditor, bank, and other related regulators.
• Bachelor's degree in accounting or related field.
• 8 years experience in accounting and over 4 years in Manager level.
• A CPD license is required.
• Familiar with Microsoft Navision is a plus.
• Strong verbal/ written communication in both English/ Thai.
• Strong people skills..

ทักษะ:

Contracts, Compliance

ประเภทงาน:

งานประจำ

• Develop and implement employee welfare policies and programs in alignment with company values and objectives.
• Oversee the day-to-day operations of the HR Shared Services team, ensuring timely and accurate delivery of welfare services and support.
• Collaborate with internal stakeholders, including HR business partners and department heads, to assess welfare needs and develop strategies for improvement.
• Manage vendor relationships and contracts related to welfare programs, ensuring cost-effectiveness and quality service delivery.
• Analyze welfare data and trends to identify opportunities for enhancements and recommend actionable solutions.
• Provide guidance and support to employees on welfare-related inquiries, ensuring a high level of customer service and satisfaction.
• Stay updated on industry best practices and regulatory requirements related to employee welfare, and ensure compliance within the organization.Lead and motivate the HR Shared Services team, fostering a culture of collaboration, innovation, and continuous improvement.
• Prepare regular reports and presentations on welfare program performance and effectiveness for senior management.
• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
• Proven experience (10 years) in HR Shared Services management with a focus on employee welfare.
• Strong understanding of welfare program design, administration, and compliance.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Proficiency in HRIS systems and MS Office is a plus.

ทักษะ:

Digital Marketing, SEO, SEM

ประเภทงาน:

งานประจำ

• Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned.
• Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key contact with digital agency/media agency/business partner (e.g Meta/Google/LINE/TikTok/X) for achieving growth targets in own channels.
• Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
• Conceiving and executing on variety of content campaign to drive consideration, purchase intention and engagement to build advocacy and brand love.
• Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win-back digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
• Plan and execute all digital marketing, including SEO/SEM, marketing database on data signal, email marketing, social media, application, website and display advertising campaigns.
• Responsible for Digital Analytics Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points, in order to preparing and presenting recommendations, reports and finding from data to team.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.
• Proven working experience in digital.
• Expertise of social media SEO/SEM/ASO, e-mail marketing, CRM Database, Adobe Analytic and marketing automation tools as Salesforce.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in growth marketing in platform management or performance marketing (in retail industry is a plus).
• Strong analytical skills and data-driven thinking.
• Strong ROI and growth mindset with track record of building performance marketing functions in fast-paced environment.
• Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Single License

ประเภทงาน:

งานประจำ

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

ทักษะ:

Financial Modeling, English

ประเภทงาน:

งานประจำ

• Oversee hotel management within the portfolio and work closely with property-based teams to lead and manage hotel strategy development and oversee the execution of initiatives to enhance the customer and employee experience.
• Propose an annual hotel operating budget. Then deliver the hotel's revenue targets, KPIs, and GOP.
• Effectively leads and manages the day-to-day operational activities of the hotel through the hotel managers and department heads.
• Successfully position the hotels in the market based on value proposition criteria and other marketing activities.
• Ensure accurate forecasts and revenue management activities.
• Ensure the maintenance and capital plans are in place to protect and enhance the hotel's assets.
• Execution and management of all hotels in the portfolio to ensure proper upkeep and all service requirements for the brand will be reflected in the properties where possible.
• Excellent written and verbal English skills. Other languages have an advantage.
• Have a strong understanding of financial modeling and P&L.
• Experience.
• 5 years of experience as General Manager or similar role.
• Required Knowledge, Skills, and Abilities.
• Proven leadership experience in a hotel setting.
• Proven and strong people management experience.
• Hands-on and focused on delivering results with great attention to detail.
• Excellent customer service skills as well as a business mindset.
• Strong communication and writing skills.
• Demonstrable aptitude for decision-making and problem-solving.
• Strong leadership skills, understanding the big picture, and driving the company objectives in his/her area.
• Strong focus on continuous improvement and natural ability to encourage sharing & reapplying.
• Strong commercial and revenue management skills.
• Fluency in English.
• Excellent written and verbal communication skills.

ทักษะ:

Sales, Coordinate, SAP, English, Thai

ประเภทงาน:

งานประจำ

• Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility.
• Execute and manage to installation, return and repair of equipment in market to align with the MEM s objectives and activities and customer requirements.
• Develop MEM s vendors on field service and tracking performance to streamline MEM s operations.
• Perform the inventory management in field service is enough and accuracy against with SAP.
• Ensure spare part usage in field service is reasonable and cost control.
• Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM s KPI.
• Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC.
• Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure.
• Ensure the audit performance of equipment is pass MEM quality and performance standard.
• Train and coach with MEM vendors or customers in market on MEM technical knowledge.
• Drive vendor team to achieve the project timeline.
• Cost control on field service activity.
• Work comply with MEM s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company.
• Execute the project from job assignment from MEM Execution Manager.
• Job Qualification:
• At least Bachelor s degree in Electricity, I.E., Mechanicals, Air condition or related field.
• Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field.
• Strong in installation machine or cooler equipment.
• Good command in English and Thai.
• Computer literacy: MS Excel and Power Point.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Location: ZTE Office, Empire Tower.
• Level: Senior - Expert.
• Key Performance Indicators:
• Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
• Design the Commercial and Technical solutions based on customers needs.
• Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
• Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
• Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
• Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
• Create customer technical documentation and presentations that define the solution, develop sales documentation.
• Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
• Work closely with the sales team as well as other business partners in articulating solutions to customer.
• Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
• Lead customer facing presentations, solution envisioning, and proof of concepts.
• Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
• Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
• Promote the products and soulution at industry events, customer events and other venues.
• Education: University degree Master in computer science, telecommunications, economics or related fields.
• Professional knowledge, skills, know-how in the field & experience in the field:
• More than 5 years experience in field of activity.
• Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
• Practical experience in cloud adoption and cloud transformation.
• Ability to conduct live cloud product demonstration for customers.
• Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
• Experience with telco applications and their requirements for cloud migration preferred.
• Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
• Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
• Experience in coordinating and managing in cross functional and international teams.
• Ability to manage stakeholders across hierarchies and communicate with the executive positions.

ทักษะ:

Sales, Product Development, Negotiation

ประเภทงาน:

งานประจำ

• Responsible for sales in Cosmetic Ingredients division.
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Chemistry, Cosmetic Science is preferable or any related field.
• Having experience in selling Cosmetic & Personal care Ingredients would be an advantage.
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.
• Berli Jucker Public Co., Ltd.
• Human Resources Division99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110
• Visit us at: https://careers.bjc.co.th/
• LinkedIn: Berli Jucker Public Company Limited (BJC)
• Facebook Fan Page: BJC Careers

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Research, Accounting, Data Analysis

ประเภทงาน:

งานประจำ

• Drafting reports and presentations to explain the findings and validate data and analysis for accuracy and relevance.
• Consulting with clients on business issues, often explaining complex technical concepts to non-technical people.
• Conduct research into project-related issues.
• Ability to manage multiple concurrent investigations analysis and projects with minimal supervision.
• Share and collaborate effectively with others..
• Forensic Technology Solutions (FTS) we use information technology skills and expertise to help our clients manage and deal with fraud, cybercrime, and litigation issues., the FTS services include:
• e-Discovery and computer forensics.
• Cybercrime and data breach response.
• Forensic data analytics.
• Data recovery.
• Regulatory and accounting analytics.
• Information risk management.
• Continuous Controls Monitoring Systems for fraud detection.
• Forensic Accounting involve in conducting fraud and other forensic investigations as well as providing litigation support in commercial disputes.
• Leverage your strong analytical skills on to provide clear and concise details of progress and findings.
• Demonstrate considerable knowledge and analytical abilities through, leading the development of quantitative data analysis and data mining solutions in support of forensic investigations, litigation and/ or in responses to regulatory compliance-related enquiries, emphasising the development of database driven reports and analyse.
• Risk and regulatory provide regulatory advice, assessing the state of compliance with regulatory requirements, and formulating recommendations for processes and controls to better comply with industry/market practices, regulatory requirements and regulators' expectations. We also provide benchmarking for financial institutions. Our focus areas are Regulatory compliance for banking regulations, Data Governance & Quality advisory, Risk-Finance alignment.
• Collaborate with engagement team members to advise financial services clients such as asset managers, banks, or insurance companies on areas relating to risk, regulation, data, and compliance.
• Assist in development and implementation of new risk and regulatory strategies, policies, and capabilities.
• Support financial services clients in their journey to comply with international and local regulations.
• Support financial services clients in their operational and cultural transformation in areas such as Data Governance, Enterprise Risk Management, Risk and Finance Alignment, Board Governance etc.
• Contribute to the maintenance of high quality client relationships by producing exceptional deliverables for clients.
• Financial Risk Management(FRM) work on financial risk model design and development, model validation and testing, and other advanced data analytics. In particular, we focus on credit risk, Basel II capital, economic capital, operational risk, and insurance risk models. We also advise clients on various regulatory standards, including IFRS 9, IFRS 17, and the Basel II & III Accord requirements.
• Conduct financial risk models design and development, model validation and testing, and other advanced data analytics on a wide range of client portfolios (financial services and insurance clients).
• Conduct review and analysis of credit risk, Basel II capital, operational, and insurance risk models.
• Collaborate with key stakeholders during the implementation of projects.
• Assist the team to deliver projects successfully by performing assigned tasks under the guidance of senior team members.
• Demonstrate good communication skills, including the ability to document reports and presentations for clients.
• Cybersecurity and privacy we helps our clients think more broadly about security and move boldly towards new possibilities. We offer our clients an end-to-end portfolio of services across four stages: assess, build, manage and respond. Our focus areas are Cyber Risk Strategy, Digital Identity & Access Management, Data Privacy & Protection, Cyber Defence & SOC Optimisation.
• Understand security concepts and how they apply to business and technology solutions.
• Create and cultivate relationships with clients based on capability and credibility.
• Identify and address client needs, actively participating in client discussions and meetings, managing engagements including preparing concise and accurate documentation.
• Assess, design and implement appropriate measures, technologies and processes to adequately mitigate risks and provide demonstrable value to the client.
• Work with product vendors and service providers to understand their offerings and strengths in order to develop pragmatic solutions to solve our client's business challenges.
• Employ a quality approach to consulting delivery ensuring complete client satisfaction and project profitability.
• Conduct research to maintain and expand knowledge on the latest landscape, technologies and standards.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor of Science, Bachelor in Business Administration, Bachelor of EngineeringCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ทักษะ:

Compliance, English, Thai

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Supports team manager and performs management duties when manager is absent or out of office.
• Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quickly.
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
• Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
• Assists management with hiring processes and new team member training.
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
• Communicates deadlines and goals to team members.
• Develops strategies to promote team member adherence to company regulations and performance goals.
• Works on developing, measuring, and documenting improved efficiencies in workflow and system processes.
• Conducts team meetings to update members on best practices and continuing expectations.
• Delivers 1:1 conversations with Team members to address performance, work on development and any other item.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
• Interacts with Client answering enquiries and effectively handling Client s ad-hoc tasks.
• Works with flexibility to ensure achievement of SLA and Client s satisfaction.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, and skills in English language .
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours including weekend and public holiday.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Team Leader Requirements:
• Minimum 12 months of leadership experience.
• Able to work on shift rotation basis.
• Bilingual speaker (Thai-English).
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

ทักษะ:

Sales, Excel, Thai, English

ประเภทงาน:

งานประจำ

• To ensure that the cafe is ready to operate at the highest standard by completing Mise en Place to the required standard.
• To maintain service standards of in personalized way.
• To actively operate restaurant / Café Mise en place, maintain the Alain Ducasse s standards.
• To excel in product knowledge, offering inspiration to customers.
• To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
• Full knowledge of art ware, design and other relevant restaurant / cafe information.
• To create a welcoming and positive customer experience at the bakery counter.
• To advise customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Moitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Exective Pastry Chef / Café Manager in a timely manner.
• To maintain a clean and tidy baked goods counter and performing other duties on request.
• Managing customer complaints and relaying them to the Café Manager and Executive Pastry chef.
• COMPETENCIES:Native Thai speaker & Fluent English.
• Food & Beverage knowledge.
• Progressive experience in restaurant & Café with 1 - 2 years in a similar role.
• F&B background.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Finance, Legal, Compliance, English, Mandarin

ประเภทงาน:

งานประจำ

• Developing and executing strategic plan which is in full alignment with other internal stakeholders both domestically, regionally or globally.
• developing and sustaining effective client relationships at appropriate levels in the client organisation.
• establishing yourself as a trusted advisor on cash and treasury management with clients.
• identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
• collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Strategy.
• Define Transaction Banking strategy and plan that is aligned with coverage and country strategy.
• Sit as member within in country ALCO forum to strategies the balance sheet planning and action which is relevant to Transaction Banking.
• Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners.
• Chart clients' treasury strategy and evolution roadmap.
• Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.
• Create long term strategic and tactical client level strategy for assigned clients.
• Business.
• Own Transaction Banking's revenue and drive budget for the assigned portfolio.
• Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements.
• Drive healthy pipeline and closures through business origination activity.
• Lead RFP responses, client pitches and ensure successful conversions.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realisation.
• Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services.
• Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target.
• Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.
• Processes.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes together with other functional heads incl. Finance, Legal, Compliance, Risk and Control.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Follow and comply with AML CDD policies and procedures where applicable.
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/ Country Addendum.
• Establish highly disciplined sales team in adhering to global TB sales conduct requirements.
• Work closely with other functional heads including Finance, Legal, Compliance, Risk and Control in driving process efficiency.
• People & Talent.
• Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
• Establish leadership credentials by coaching and mentoring team members.
• Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions - together driving a high-performing and client-centric sales culture.
• Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities.
• Be a role model and embed the Group's values and culture.
• Identify talent and Develop succession plan for TB.
• Risk Management.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate.
• Governance.
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures (including Hornbeam/ Business Restriction Compliance).
• Client Due Diligence & Related Periodic Reviews.
• Client Suitability Standards.
• Treating Customers Fairly.
• Approval & review of Credit Applications.
• Maintain Documentary standards.
• Data Confidentiality.
• Cross-Border Policy.
• Sanctions.
• Environmental and Social Risk Management (ESRM).
• Anti-Bribery and Corruption (ABC).
• Gift and Entertainment.
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture including completion of mandatory e-learning in a timely manner.
• Regulatory & Business Conduct.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively identify, escalate, mitigate and resolve risk and compliance matters.
• Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Key stakeholders.
• Internal.
• CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate.
• Global, regional and local TB stakeholders across Sales, Product, Implementation and DCDA team as appropriate.
• TB Cash and Trade Products, Implementation and Channels team as appropriate.
• Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate.
• Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team.
• External.
• Key Clients.
• Auditors and regulators where applicable, as advised by Compliance, Legal and Finance.
• Regulator.
• Third party partners, ie. Bank Alliance, Service Partner (incl. Fintech).
• Other Responsibilities.
• Embed Here for good and Group's brand and values in Thailand Transaction Banking.
• Our Ideal Candidate.
• Education ExperienceUniversity Graduate.
• Minimum of 15-18 years of relevant experience in serving business/commercial/corporate clients. Experience in Transaction Banking Product, Sales or Implementation is a plus.
• Training - Training for both compulsory and non compulsory related to Transaction Banking products, risk, sanctions, anti money laundering, etc.
• Membership - Participation in any of industry association, ie. Trade Association, Payments Association in the country is a plus.
• CertificationsRisk Management Certification.
• Any certification in International Cash Management (ACT Treasury) or Trade is a plus.
• LanguagesFluent in English and local language (Bahasa) both verbal and written.
• Any other language, ie. Mandarin is a plus.
• Role Specific Competencies.
• Business Markets/ Industry Knowledge.
• Business Performance Management.
• Operational Risk.
• Client Relationship Management.
• Planning: Tactical, Strategic.
• Customer Behaviour and Preferences.
• Knowledge of Product Lines.
• About Standard Chartered.
• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Visit our careers website www.sc.com/careers.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Telesales, Service-Minded, Thai, English

ประเภทงาน:

งานประจำ

• Responsible for making outbound calls on a daily basis using prospects' data provided, to hit the phone call and meeting number target.
• Report and communicate day-to-day progress, and update directly to the Lead of Sales Support/ Sales Support Coordinator.
• To achieve conversion KPI by keeping the high ratio of calls to meetings set.
• To work closely with the Sales Manager and Sales team to ensure leads generated are qualified and relevant for the business.
• Extract data to develop recurring reports.
• Support with reporting requirements by creating and maintaining data reports.
• Build and maintain dashboards to show results.
• Locating and fixing errors in reports.
• Handle telephone and email queries from potential Partner.
• Build relationships with colleagues and clients in a professional manner at all times.
• Updating prospects database on a day-to-day basis in our CRM and generating sales team report.
• Sending emails to prospects and leads.
• Bachelor s Degree in any majors.
• Proficiency and experience in Microsoft Office, specifically Excel and/or Google Sheets.
• Fluent in Thai and English languages.
• You should have experience in a similar role, i.e. telemarketing or customer service for a minimum of 2 years.
• Strong communication and excellent telephone manners You have lead management: Generate leads using cold calling, email, social media, and other relevant marketing channels.
• Can start to work immediately is plus.
• Only selected candidates will be contacted for further consideration.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management

ประเภทงาน:

งานประจำ

• Manage the sales team and distributors in an assigned area to deliver sales target.
• Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
• Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
• Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
• Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
• Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
• Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
• Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
• At least Bachelor degree..
• Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
• Experience in managing sales force.
• Experience in working in a matrix organisation..
• Team leadership, strategic thinking, entrepreneurship, passion to win..
• Good English communications.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.