Job Summary: We are seeking a dedicated HR Shared Service Manager with a strong focus on employee welfare to join our team. The ideal candidate will be responsible for overseeing the administration and implementation of welfare programs and initiatives within our organization's HR Shared Services department.

Responsibilities:

• Develop and implement employee welfare policies and programs in alignment with company values and objectives.
• Oversee the day-to-day operations of the HR Shared Services team, ensuring timely and accurate delivery of welfare services and support.
• Collaborate with internal stakeholders, including HR business partners and department heads, to assess welfare needs and develop strategies for improvement.
• Manage vendor relationships and contracts related to welfare programs, ensuring cost-effectiveness and quality service delivery.
• Analyze welfare data and trends to identify opportunities for enhancements and recommend actionable solutions.
• Provide guidance and support to employees on welfare-related inquiries, ensuring a high level of customer service and satisfaction.
• Stay updated on industry best practices and regulatory requirements related to employee welfare, and ensure compliance within the organization.Lead and motivate the HR Shared Services team, fostering a culture of collaboration, innovation, and continuous improvement.
• Prepare regular reports and presentations on welfare program performance and effectiveness for senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
• Proven experience (10 years) in HR Shared Services management with a focus on employee welfare.
• Strong understanding of welfare program design, administration, and compliance.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Proficiency in HRIS systems and MS Office is a plus