เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis

ประเภทงาน:

งานประจำ

• Conducting research on customer behaviors, pain points, and needs using both quantitative and qualitative methods, such as customer satisfaction surveys, follow-up surveys, and focus groups.
• Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each feature.
• Develop and implement product/service improvement recommendations based on customer insights.
• Evaluate effectiveness of previous recommendations.
• Collaborating with internal and external units to achieve above responsibilities.
• Skills and Background:
• 2+ years of experience in customer insight and digital survey work.
• Strong analytical and research skills.
• Good command in excel and PPT.
• Curious mind and proactive.
• Experience with A/B testing, surveys and other customer research methods.
• Bachelor's or Master's degree in relevant field (e.g. Marketing, Economics, Statistics, Computer Science).
• Proficient with SQL. Familiarity with R and Python is a plus.
• Level: Associate, Associate Director
• Company size: ~ 500 employees.
• ผู้สมัครสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือกรุ๊ปเลือด ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของข้าพเจ้าแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย".

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Coordinate, Service-Minded, English

ประเภทงาน:

งานประจำ

• Receive SOP form Sale department.
• Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact.
• Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule.
• Truck booking:
• Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team.
• Import shipment: send booking to TH OPS team with shipment details.
• To create job in excel file in order to share the shipment details to all parties.
• Customs clearance part:
• To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form.
• To send those draft customs form to customer for checking and confirm all details.
• To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer.
• To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer.
• Close Job/Billing (daily):
• To send completed job with billing details to account department to prepare invoice to customer.
• Follow up POD from OPS team to attached with billing.
• Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty.
• Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier.

ทักษะ:

Business Development, Thai, English

ประเภทงาน:

งานประจำ

• Fast career development in one of Thailand's fastest growing and best funded startups.
• Entrepreneurial company culture, quick decision making and chance to make a difference.
• International work environment in the heart of Thonglor.
• Health insurance on top of standard social security.
• Attractive opportunity for fresh graduates.
• About Property Scout.
• We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents similar to Grab. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
• Our Thai-international co-founder team combines successful serial entrepreneurs (last company scaled to USD 150m in sales and 180 employees) with strong leadership and innovation expertise in the digital real estate space. We have raised a total of USD 7.8m in funding from international VCs and industry angel investors..
• Partnership Associate will play a pivotal role in onboarding partners onto our platform, ensuring they have a seamless experience and fostering strong relationships with them. Your responsibilities will include convincing partners to join our platform, explaining its features, and ensuring their satisfaction throughout the onboarding process. Additionally, you will collaborate with superiors to develop and implement Co Broker Relationship Management (CBRM) strategies. This position requires exceptional communication skills, attention to detail, and a proactive approach to maintaining partner relationships.
• Seamlessly onboard partners onto our platform, effectively communicating the benefits and features of our services.
• Convince prospective partners to join our platform through persuasive communication and tailored presentations.
• Maintain and enhance relationships with partners and co-brokers, fostering a collaborative and productive environment.
• Collaborate with superiors to develop CBRM strategies aimed at optimizing partner relationships and maximizing platform engagement.
• Perform additional duties and responsibilities as assigned by the Direct Manager.
• Open to hire fresh graduates with outstanding GPA and work experience in customer service and hospitality.
• At least Bachelor s degree.
• Must have excellent written and spoken Thai and basic English skills.
• High attention to detail, well-organized, coachable, talkative, motivative, adaptive, growth mindset, a sense of urgency, and a drive to get things done.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals & sales for millions of people across SEA with us!.
• Apply.
• Email: [email protected].
• Subject: Apply - Partnership Associate (Relationship Management) - [Your Name].
• Content: Please email your CV and answer the 3 questions below:
• Why are you interested in Property Scout and in the Partnership Associate position?.
• What is your biggest strength that you can bring to Property Scout?.
• What are your salary expectations?.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Social media, Industry trends, English, Thai

ประเภทงาน:

งานประจำ

• Lead and drive results for Pomelo's largest businesses, assuming the role of a business owner.
• Provide exceptional customer service, suggesting products that align with customers' needs.
• Lead and inspire a team of retail sales and support staff to achieve results while maintaining exceptional customer service.
• Act as a strategic leader, focusing on optimizing customer service and driving business outcomes.
• Actively engage with customers to understand their needs, providing valuable feedback to HQ for product selection optimization.
• Proactively explore new strategies to drive results and continuously improve customer service.
• Train retail salespeople to utilize various communication channels, social media, and Pomelo customer incentives to drive sales and achieve targets.
• Recruit, train, coach, and develop retail salespeople into customer service experts, fostering a culture of career development.
• Ensure the execution of visual merchandising standards, displaying the correct products effectively.
• Positive Work Environment:
• Maintain a positive and fun working environment, emphasizing talent development and team engagement.
• Oversight of training, PnL, payments, cash management, and systems operations.
• Develop a strategic staffing schedule to optimize customer service while balancing expenses.
• Who are we looking for?.
• Strong communication skills in English and Thai.
• Leadership experience in sales, boutiques, customer service, or the restaurant industry.
• Passion for fast fashion and staying current with industry trends.
• Kind, friendly, outgoing, and flexible with a competitive spirit.
• Ability to motivate and lead others to succeed.
• Competitive compensation.
• Opportunities for career growth and advancement within Pomelo.
• Generous clothing allowance.
• Pomelo Store Managers lead our mid size locations. Your previous leadership experience is expected to be considered for this role. Continue to develop our medium size business and find ways to drive results. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.
• If you are ready to take on a leadership role in the dynamic world of fast fashion, apply now and become a key player in Pomelo's commitment to helping the customer. This opportunity is open to all genders. Be Pomelo!.

ประเภทงาน:

งานประจำ

• Team and Role Introduction:
• Lazada Express is the Logistics arm of the Lazada Group and is structured operating Business Units of "Express" with own B2C last mile delivery capabilities from pick-up to sort to delivery. We are building an innovative, highly visible, low cost logistics network and we are growing bigger than ever. Our Hub team is now looking for a Manager, Hub with the details below. Mission Hub manager is responsible for delivering excellent service to customers with sustainable customer royalty to achieve busin ...
• Planning
• Play a significant role in long-term planning, including an initiative geared towards operational excellence.
• Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume.
• Reporting
• Regular meetings with VP Ops & cross functionally with regards to hub operational matters.
• Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
• Analyzing
• Analyze issues & work closely with country team for corrective & preventive solutions.
• Handling customer s complaint/feedback & excellent trouble shooting skills.
• Optimizing
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Being responsible for manpower sourcing & hub assets.
• Compliance
• Monitor & ensure full compliance of hub operational policies & processes.
• Requirements / Qualifications (must have):- Bachelor degree in logistics or related field
• At least 5 years of work experience, preferably in logistics or hub/courier working environment.
• Excellence in analytical, problem solving and organizing skills.
• Ability to work under pressure/tight deadline as a team, self-motivated and be able to work independently under minimum supervision.
• Excellent computing skills and proficient in excel, word.
• Ability to lead & coordinate daily hub activities/processes and committed to get the job done
• Hard working attitude with integrity
• Proven clear record of criminal check.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management

ประเภทงาน:

งานประจำ

• Manage the sales team and distributors in an assigned area to deliver sales target.
• Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
• Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
• Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
• Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
• Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
• Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
• Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
• At least Bachelor degree..
• Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
• Experience in managing sales force.
• Experience in working in a matrix organisation..
• Team leadership, strategic thinking, entrepreneurship, passion to win..
• Good English communications.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Budgeting, Data Analysis

ประเภทงาน:

งานประจำ

• Lead monthly sales planning process in responsible account/channel..
• Work with Customer Support Manager of each category by collecting data about Marketing activities, Customer insights and historical sales data and Account activities plan to generate volume planning & budget spending with assumptions to support company CD view..
• Prepare promotion input template for CG by ensuring promo creation in TPM are completed and align with data source (CAT plan, AC plan, Promo Brief) and get the approval ...
• Ensure all TPM promotion creation with On-Invoice discount are interfaced to SAP with data correcting in both customer, rate, period at material level then provide the WL2 sign off based on GACF control..
• Being the business partner of CD Channel leader in responsible channel/Account and get CD Channel leader to sign off and flag Risk and opportunity on the number of planned TO and CPP Spending.
• Work with CBD/CDF team to review and update the spend budget in TPM.
• Work with Sales and Customer on JDF (Joint Demand Forecast) and CPFR (Collaborative Planning Forecasting and Replenishment) order to improve the service level and have a good execution in store with no OOS..
• Monitor and track actual sales data vs forecast and trend to improve forecast accuracy and bias. Effectively analyze reasons of forecast error and take appropriate actions on forecasting quality improvement also avoid risk of stocks shortage and OOS (Out Of Stock) in the market.
• Get understanding on shopper behavior/trends in responsible channel via market visit, EPOS and 2nd Sales data analysis.
• Closely monitor relationship between trade spending and volume for effective budgeting planning and control.
• Jointly sets up an effective means of communication and integration of information between Customer planner SFA and Customer planner -SOP in the responsible category..
• Develop and publish key Sales analysis reports and forecast accuracy metrics..
• WHAT YOU WILL NEED TO SUCCEED.
• Bachelor's degree in supply chain, business, finance, or a related field..
• At least 3 years' experience in sales planning, forecasting, and budgeting, preferably in an ecommerce or consumer goods environment..
• Strong analytical skills with the ability to interpret data and trends effectively..
• Proficiency in data analysis tools and software..
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams..
• Detail-oriented with a focus on accuracy and precision..
• Ability to adapt to a dynamic and fast-paced work environment..
• Strong problem-solving capabilities..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Swift, Project Management, XML, English

ประเภทงาน:

งานประจำ

• To handle migration activities to migrate clients in existing BIB Plus to IDB (Infinity Digital Banking) and the migrated clients can utilize IDB promptly & smoothly.
• Check the client profile/access right in existing system and compare with new system to ensure consistency and client can utilize existing services in new system smoothly.
• Raise incident to IT-Helpdesk/Production Support team/TB Product in case there s production issues arise from migration activities then follow up & get back to the clie ...
• Prepare training materials for client training/send migration letter to the client including follow up.
• Call the client/send e-mail for training appointment/arrangement & follow up (Client Migration to IDB).
• Prepare/consolidate Client Migration Status Report to line manager/project team.
• To perform E2E client onboarding for complex solutions/customized deals starting from BIBPlus-Cash Management onboarding, API (Application Programming Interface), RFTS (Regional File Transfer Service-Host to Host solution), SWIFT FileAct & etc. similar to BAU staff as Technical Implementation Advisor.
• To work with Non-Standard Implementation Team to implement complex deals using structured project management tools & techniques while managing multiple client projects simultaneously to ensure customer solutions are implemented on time and within SLAs.
• Responsible for managing client expectations and ensure customer satisfaction through follow-up, client responsiveness, thorough communication, and customer training.
• Supports Corporate Bankers & Transaction Banking Sales staff when technical expertise is required on electronic banking products and solutions, training, and support.
• To manage multiple clients and projects/tasks simultaneously.
• Participate in client management and Sales/RFP opportunities on complex working capital management solutions.
• To support regional deals with various countries mandated E2E.
• Core skills & Requirements.
• Knowledge of API technology - This includes understanding the different types of APIs, how they work, how to conduct testing on a platform.
• Knowledge of Host-to-Host technology.
• Knowledge of banking product file formats e.g., Payment fate file format, XML file format, Swift MT9XX format, ISO20022 XML format.
• Experience with programming languages: This includes experience with programming languages such as Python, Java, JavaScript, or C#.
• Communication skills: The ability to communicate effectively with technical and non-technical audiences, especially in English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

ประเภทงาน:

งานประจำ

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

ทักษะ:

Negotiation, Problem Solving, English

ประเภทงาน:

งานประจำ

• Assess and approves wit respect to new incontestable health and accident claim cases regarding the given authority.
• Facilitate the recommendation to higher authority assessor.
• Captures the claim information and benefit payment into the system as required to ensure the accurate payment to the claimant.
• Monitor and take action on self pending of claim ever 15 days.
• Participate into system and process improvement or other assignments from managers to deliver results as expected with the timeline.
• Make commitment of personal development plan and deliver as promised.
• Engage with the company activities and contributes as a good team player to deliver the highest team performance.
• Bachelor degree or higher.
• More than 1 year experiences in Cliam Assessor role.
• Functional Competency Strong analytical skills, including the ability to detect and report on fraud trends and to identify ways to improve fraud detection, prevention and avoidance.
• Good command of English.
• Knowledge in Life insurance product, process and regulation, Posses Medical, litigation, or investigation experiences, Negotiation, Training, Initiative and Team work skill, Customer service orientation, Effective problem solving, Reliability and Accountability, Stress tolerance under pressure.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Location: ZTE Office, Empire Tower.
• Level: Senior - Expert.
• Key Performance Indicators:
• Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
• Design the Commercial and Technical solutions based on customers needs.
• Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
• Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
• Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
• Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
• Create customer technical documentation and presentations that define the solution, develop sales documentation.
• Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
• Work closely with the sales team as well as other business partners in articulating solutions to customer.
• Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
• Lead customer facing presentations, solution envisioning, and proof of concepts.
• Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
• Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
• Promote the products and soulution at industry events, customer events and other venues.
• Education: University degree Master in computer science, telecommunications, economics or related fields.
• Professional knowledge, skills, know-how in the field & experience in the field:
• More than 5 years experience in field of activity.
• Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
• Practical experience in cloud adoption and cloud transformation.
• Ability to conduct live cloud product demonstration for customers.
• Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
• Experience with telco applications and their requirements for cloud migration preferred.
• Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
• Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
• Experience in coordinating and managing in cross functional and international teams.
• Ability to manage stakeholders across hierarchies and communicate with the executive positions.

ทักษะ:

Social media, Industry trends, English, Thai

ประเภทงาน:

งานประจำ

• Lead and drive results for Pomelo's largest businesses, assuming the role of a business owner.
• Provide exceptional customer service, suggesting products that align with customers' needs.
• Lead and inspire a team of retail sales and support staff to achieve results while maintaining exceptional customer service.
• Act as a strategic leader, focusing on optimizing customer service and driving business outcomes.
• Actively engage with customers to understand their needs, providing valuable feedback to HQ for product selection optimization.
• Proactively explore new strategies to drive results and continuously improve customer service.
• Train retail salespeople to utilize various communication channels, social media, and Pomelo customer incentives to drive sales and achieve targets.
• Recruit, train, coach, and develop retail salespeople into customer service experts, fostering a culture of career development.
• Ensure the execution of visual merchandising standards, displaying the correct products effectively.
• Positive Work Environment:
• Maintain a positive and fun working environment, emphasizing talent development and team engagement.
• Oversight of training, PnL, payments, cash management, and systems operations.
• Develop a strategic staffing schedule to optimize customer service while balancing expenses.
• Who are we looking for?.
• Strong communication skills in English and Thai.
• Leadership experience in sales, boutiques, customer service, or the restaurant industry.
• Passion for fast fashion and staying current with industry trends.
• Kind, friendly, outgoing, and flexible with a competitive spirit.
• Ability to motivate and lead others to succeed.
• Competitive compensation.
• Opportunities for career growth and advancement within Pomelo.
• Generous clothing allowance.
• Pomelo Store Managers lead our mid size locations. Your previous leadership experience is expected to be considered for this role. Continue to develop our medium size business and find ways to drive results. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.
• If you are ready to take on a leadership role in the dynamic world of fast fashion, apply now and become a key player in Pomelo's commitment to helping the customer. This opportunity is open to all genders. Be Pomelo!.

ทักษะ:

Social media, Industry trends, English, Thai

ประเภทงาน:

งานประจำ

• Lead and drive results for Pomelo's largest businesses, assuming the role of a business owner.
• Provide exceptional customer service, suggesting products that align with customers' needs.
• Lead and inspire a team of retail sales and support staff to achieve results while maintaining exceptional customer service.
• Act as a strategic leader, focusing on optimizing customer service and driving business outcomes.
• Actively engage with customers to understand their needs, providing valuable feedback to HQ for product selection optimization.
• Proactively explore new strategies to drive results and continuously improve customer service.
• Train retail salespeople to utilize various communication channels, social media, and Pomelo customer incentives to drive sales and achieve targets.
• Recruit, train, coach, and develop retail salespeople into customer service experts, fostering a culture of career development.
• Ensure the execution of visual merchandising standards, displaying the correct products effectively.
• Positive Work Environment:
• Maintain a positive and fun working environment, emphasizing talent development and team engagement.
• Oversight of training, PnL, payments, cash management, and systems operations.
• Develop a strategic staffing schedule to optimize customer service while balancing expenses.
• Who are we looking for?.
• Strong communication skills in English and Thai.
• Leadership experience in sales, boutiques, customer service, or the restaurant industry.
• Passion for fast fashion and staying current with industry trends.
• Kind, friendly, outgoing, and flexible with a competitive spirit.
• Ability to motivate and lead others to succeed.
• Competitive compensation.
• Opportunities for career growth and advancement within Pomelo.
• Generous clothing allowance.
• Pomelo Junior Store Managers lead our smallest locations with the most potential. Your job is to develop your leadership skills and inspire the team while developing our business. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.
• If you are ready to take on a leadership role in the dynamic world of fast fashion, apply now and become a key player in Pomelo's commitment to helping the customer. This opportunity is open to all genders. Be Pomelo!.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage and lead a team of Store Managers to ensure all stores in the assigned area are operating efficiently and effectively.
• Work closely with cross-functional teams at the headquarters to ensure smooth coordination and communication between all departments. This includes Operations, Merchandise, Marketing, and Trading Team.
• Drive sales and profitability for all stores in the assigned area.
• Analyze sales data and develop action plans to address any issues or areas of opportunity.
• Ensure all stores are fully staffed and provide support for recruiting, hiring, and training of employees.
• Monitor store operations to ensure consistency across all locations in the assigned area.
• Oversee inventory management, including stock replenishment and management of shrinkage.
• Monitor customer service levels and take necessary actions to improve customer satisfaction and loyalty.
• Who are we looking for?.
• Bachelor's degree in Business Administration or a related field.
• Minimum of 5 years of experience in retail management, preferably in fashion retail.
• Proven ability to drive sales and profitability.
• Excellent leadership and management skills, with the ability to motivate and develop a team.
• Strong analytical skills and ability to analyze sales data.
• Ability to work in a fast-paced environment with changing priorities.
• Excellent communication and interpersonal skills.
• Ability to travel frequently within the assigned area.
• Pomelo Store Managers lead our mid size locations. Your previous leadership experience is expected to be considered for this role. Continue to develop our medium size business and find ways to drive results. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Data Analysis, Compliance

ประเภทงาน:

งานประจำ

• To achieve accounts sales target; Deliver business results that meet the company financial goals and build the brand closely with Key Accounts to achieve top Apparel and Footwear in Key Accounts stores.
• To manage and monitor regional sales processes that lead to a satisfactory development of the best channel distribution network.
• Drive the overall business channels for aG Brand Thailand. To manage the development, selection and planning of seasonal products for Brand aG Thailand.
• Key ResponsibilitiesSales PlanningOwn the core annual sales plan for the responsible accounts. Work with Senior Manager, Commercial and Director, Commercial to develop the annual core business plan including POS expansion, assortment Planning and retail operations plan to achieve the best POS expansion, productivity and consumer satisfaction for responsible accounts.
• Prepare for core future order sales program based on sales policies and SI, ST data analysis.
• Forecast core product flow by season for all accounts in the market based on historical product flow and selling points.
• Manage and execute core sales plan for responsible accounts.
• Control core inventory ratio and structure.
• Manage and maintain a healthy A/R balance.
• Execute and follow up on future order sales / shipping plan of core channel by season.
• Seasonal Product Range Development, Selection and Planning (adidasGolf)to identify market segment, market trend, consumer preference and competitors' strategies relevant to the local market and aG business.
• Providing product requirement & forecast to Product Team, to facilitate development of market specific product ranges & retail intro schedule for various channels in order to improve sell-in, sell-through & SKU efficiencySeasonal Sell-in & Order Consolidation (adidasGolf).
• Lead the team in preparation for seasonal sell-in meeting with the support of marketing team - date setting, venue set-up preparation, screen presentation materials, fashion show, catalogue & other literatures.
• Confirmation on final seasonal purchase plan jointly with Senior Manager.
• aG Inventory Control and Clearanceproactive monitoring of stock level and driving sell-through of slow moving current season items to minimize aged stock.
• efficient clearance of season -1 stock via local clearance channel.
• clearance of season -2 stock via selling to other countries in the region and ACIM full compliance to regional inventory control policy & directives.
• Key Relationships:Key Accounts.
• Regional Functional Teams (Product, Marketing, Finance, Operation, etc).
• adidasGolf Sales team.
• Shared Services.
• Local Media, VIPs and Influencers.
• Knowledge, Skills and Abilities:Strategic Planning and overall management skill.
• Strong leadership, persuasiveness and people management skill.
• Tolerance to stress, high energy and strong job ownership.
• High degree of integrity and loyalty.
• Team player, demonstrating interests in training, coaching and motivating subordinates.
• Business acumen.
• Data analysis skills, planning skills.
• Communication skills, relationship management and empathy.
• Sales skills and customer service knowledge.
• Negotiation skills.
• Requisite Education and Experience / Minimum QualificationsAt least 3 years working experience in Distribution / Sales - related environment for multi-national consumer brand company.
• A passion for and an understanding of SPORTS and GOLF.
• Strong communication and influence skill.
• Good analysis and computer skill.
• University degree.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Manager, Sales - Key Account (aGolf) BRAND: adidas LOCATION: Bangkok TEAM: Sales STATE: 10 COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 507478 DATE: Mar 5, 2024

ทักษะ:

Social media, Industry trends, English, Thai

ประเภทงาน:

งานประจำ

• Lead and drive results for Pomelo's largest businesses, assuming the role of a business owner.
• Provide exceptional customer service, suggesting products that align with customers' needs.
• Lead and inspire a team of retail sales and support staff to achieve results while maintaining exceptional customer service.
• Act as a strategic leader, focusing on optimizing customer service and driving business outcomes.
• Actively engage with customers to understand their needs, providing valuable feedback to HQ for product selection optimization.
• Proactively explore new strategies to drive results and continuously improve customer service.
• Train retail salespeople to utilize various communication channels, social media, and Pomelo customer incentives to drive sales and achieve targets.
• Recruit, train, coach, and develop retail salespeople into customer service experts, fostering a culture of career development.
• Ensure the execution of visual merchandising standards, displaying the correct products effectively.
• Positive Work Environment:
• Maintain a positive and fun working environment, emphasizing talent development and team engagement.
• Oversight of training, PnL, payments, cash management, and systems operations.
• Develop a strategic staffing schedule to optimize customer service while balancing expenses.
• Who are we looking for?.
• Strong communication skills in English and Thai.
• Leadership experience in sales, boutiques, customer service, or the restaurant industry.
• Passion for fast fashion and staying current with industry trends.
• Kind, friendly, outgoing, and flexible with a competitive spirit.
• Ability to motivate and lead others to succeed.
• Competitive compensation.
• Opportunities for career growth and advancement within Pomelo.
• Generous clothing allowance.
• Pomelo Junior Store Managers lead our smallest locations with the most potential. Your job is to develop your leadership skills and inspire the team while developing our business. Your impressive results will be rewarded with internal promotions to the next leadership level. Basic English is required.
• If you are ready to take on a leadership role in the dynamic world of fast fashion, apply now and become a key player in Pomelo's commitment to helping the customer. This opportunity is open to all genders. Be Pomelo!.