เงื่อนไขการค้นหา

ทักษะ:

SQL, Python, Research

ประเภทงาน:

งานประจำ

• Experience: 5+ years in customer insight, digital surveys, or data analytics, preferably within the fintech or digital banking sector.
• Technical Proficiency: Strong proficiency in SQL and Python for data manipulation and advanced analysis.
• Analytical Rigor: Strong research skills with the ability to design statistically sound experiments and interpret complex datasets.
• Communication: Excellent interpersonal and communication skills, with a "good command" of PowerPoint to present insights to senior leadership.
• Growth Mindset: Proactive and curious. While our core is data and research, we value a candidate who is eager to learn and experiment with emerging tech like Agentic AI or automation frameworks as these projects evolve.
• Education: Bachelor s or Master s degree in a relevant field (e.g., Marketing, Economics, Statistics, Computer Science).
• Why Join the BI Team?.
• You will work at the heart of Thailand's digital ecosystem, impacting the lives of millions. You will have the opportunity to move beyond standard reporting into high-level strategy and explore the frontiers of AI-assisted analytics in a supportive, forward-thinking environment.
• Level: Senior Associate.
• Company size: ~ 500 employees..
• You have read and reviewed Infinitas By Krungthai Company Limited's Privacy Policy at https://krungthai.com/Download/download/DownloadDownload_73Privacy_Policy_Infinitas.pdf. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.".

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
• Follow up on orders and keep customers informed about cargo movement.
• Handle all relevant export documents.
• Create job files and issue reconciliation sheets.
• Take responsibility for problem-solving, following up on requests and addressing customer issues.
• Ensure the quality and accuracy of work to meet company standards and objectives.
• Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
• Perform additional duties as assigned by the Manager.
• Diploma or bachelor s degree or higher in any fields.
• 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export.
• Preferably with working experience and knowledge in Multinational logistics.
• Pleasant personality, Service-orient minded and Self-motivated.
• Proficient in MS-office (Excel, Word, and Power Point).
• Good command both speaking & writing in English..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• คัดกรอง ยืนยันตัวตน และลงทะเบียนผู้ป่วย.
• นัดหมายวันรักษาตามที่ทันตแพทย์กำหนด.
• รับชำระเงิน สรุปยอดประจำวัน และนำส่งแผนกการเงิน.
• Back Office.
• รับสาย-โทรศัพท์ประสานงานผู้ป่วย ทำนัด เลื่อนนัด ยกเลิกนัด และติดตามอาการ.
• โทรยืนยันนัดหมายล่วงหน้า 3 วัน.
• ตอบแชทไลน์และให้ข้อมูลเกี่ยวกับการเข้ารับบริการ.
• พร้อมทั้งประสานงานกับหน่วยงานที่เกี่ยวข้อง จัดทำรายงาน และปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

ประเภทงาน:

งานประจำ

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Receive inbound calls from customers regarding after-sales service..
• Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective).
• Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.).
• Working Hour.
• 3 shifts (9.00 - 18.00, 10.00 - 19.00, 12.00 - 21.00).
• Shifts will be announced 2 weeks or 1 month in advance.
• 2 days off (can be split in some cases).
• 1-month training and 2-month probation period.
• Thai nationality.
• Bachelor's Degree.
• English proficiency: B2 or above.
• New graduates are welcome..
• Perks/Benefits;.
• Basic Salary.
• Performance Incentive.
• Diligent Allowance.
• Social Security.
• Group Insurance (Health).
• Annual Increment (As per company policy).
• Bonus (As per company policy).
• Leave Entitlement (AL, SL, BL, etc.).
• Entertainment Events (Whole year).
• Yearly Health Check-up (As per company policy).
• Special Rewards & Points to redeem any special vouchers, gifts, etc.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Negotiation, Thai, English

ประเภทงาน:

งานประจำ

• Present and sell commercial and industrial washing machines, dryers, and related laundry equipment..
• Develop new customers and maintain relationships with existing clients such as laundromat investors, hotels, hospitals, factories, and commercial laundries..
• Provide professional consultation on machine selection, shop layout, and laundry solutions..
• Prepare quotations, negotiate terms, and close sales deals..
• Coordinate with technical, installation, and after-sales service teams..
• Follow up on order status, delivery, and customer satisfaction..
• Prepare sales reports and update customer information..
• Visit customers on-site and attend exhibitions or trade shows when required..
• __________________________________.
• Strong communication, negotiation, and closing skills..
• Self-motivated, target-driven, and able to work under pressure..
• Own a car and able to travel upcountry when required..
• Basic computer skills (Line, Excel, Google Docs, Email)..
• __________________________________.
• Compensation & Benefits.
• Basic salary.
• Commission (uncapped, based on sales performance).
• Travel and phone allowance (as per company policy).
• Social Security.
• Performance bonus.
• Product and sales training provided.
• Work Style & Career Growth.
• Proactive sales role (Active / Hunter Sales).
• High income opportunity based on performance.
• Career growth to Senior Sales or Sales Manager.

ทักษะ:

Social media, English

ประเภทงาน:

งานประจำ

• Manage customer inquiries via online channels (Facebook, LINE OA, Instagram), providing comprehensive information regarding medical treatments, vaccinations, grooming services, operating hours, and service fees.
• Manage booking schedules, appointments, and coordinate effectively with the front-desk team and veterinarians.
• Perform initial screening of cases and escalate urgent medical situations to the veterinary team.
• Generate daily and weekly chat performance reports, including case volume, booking rates, and actual service conversions.
• Provide professional guidance and initial advice to pet owners with empathy and an understanding of pet behavior.
• Maintain and update service information on official social media pages as assigned.
• Collaborate with the Marketing team to promote clinic/hospital campaigns and activities.
• Participate in team meetings to improve communication standards in alignment with the corporate image.
• Male or Female, aged 20-30 years.
• High School diploma or higher (Bachelor s Degree is preferred).
• Fair command of English.
• Passion for animals, service-oriented mindset, and patience in handling repetitive inquiries.
• Prior experience as a Chat Admin or working in an animal clinic/hospital is highly preferred.
• Fast typing skills with polite online communication etiquette.
• Ability to work in shifts or on weekends (if required).
• Proficiency in using LINE OA, Facebook Page Manager, and Instagram.
• Strong communication and time-management skills.
• Basic understanding of pet services (e.g., vaccination schedules, sterilization).
• Highly organized with strong attention to detail in record-keeping and booking management.
• Social Security Fund.
• Accident Insurance (Effective immediately upon starting).
• Annual Bonus.
• Professional Career Training.
• Staff discounts for group companies.
• Company Uniform.
• Company parties and employee engagement activities.

ประเภทงาน:

งานประจำ

• Multi-Platform Strategy & Sales Growth.
• Develop and implement comprehensive e-commerce strategies to drive sales, traffic, and conversion rates across all platforms: Shopee, Lazada, TikTok Shop, LINE, Company Website, and Mobile Application.
• Define operational plans for each channel.
• Monitor competitor activities, market trends, and platform policy updates to ensure the business remains competitive and compliant.
• Marketplace & Channel Operations.
• Oversee the complete lifecycle of product listings, ensuring accuracy, attractiveness, and compliance (titles, descriptions, images, pricing, and inventory synchronization).
• Lead the planning and execution of all platform-specific campaigns, including Flash Sales, Mega Campaigns, and special promotions on Shopee, Lazada, and TikTok.
• Digital Marketing & Traffic Generation.
• Plan, execute, and manage the advertising budget for platform-specific ads.
• Optimize product visibility using SEO keywords, relevant categories, and effective hashtag strategies.
• Develop and coordinate engaging content, including TikTok Live sessions, short-form videos, and Line broadcasts, to maximize viewer engagement and drive sales.
• Inventory, Fulfillment, and Customer Service.
• Coordinate closely with the warehouse and logistics teams to ensure accurate demand forecasting, inventory management, and timely order fulfillment to prevent out-of-stock (OOS) situations.
• Analysis, Reporting, and Optimization.
• Track, analyze, and report on key performance indicators (KPIs) such as sales revenue, traffic, conversion rates, Ads ROI, and customer ratings on a daily, weekly, and monthly basis.
• Identify performance gaps and propose data-driven action plans for continuous optimization of campaigns, pricing, and operations..
• Proven experience as an E-commerce Manager or a similar senior role, with a strong focus on sales driving.
• Mandatory: In-depth knowledge and hands-on experience managing and optimizing stores on major e-commerce marketplaces (Shopee, Lazada, TikTok Shop).
• Experience with other key digital channels such as LINE and proprietary platforms (Website/App) is highly preferred.
• Strong analytical skills with the ability to interpret data, generate reports, and translate insights into actionable business strategies.
• Excellent project management, communication, and cross-functional collaboration skills.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ทักษะ:

Budgeting, Good Communication Skills

ประเภทงาน:

งานประจำ

• Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
• Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
• Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
• Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
• Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
• Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
• Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
• Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
• This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
• Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
• Leadership Skills: Strong leadership and team management abilities.
• Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
• Financial Acumen: Proficiency in financial management, budgeting, and cost control.
• Communication: Good communication skills to interact with staff, customers, and senior management.
• Organizational Skills: Strong organizational skills and attention to detail.
• Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
• Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.

ทักษะ:

Sales, Instrument, Negotiation

ประเภทงาน:

งานประจำ

• Responsible for sales in Medical Devices division (Products: X-ray, Ultrasound)..
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Radiology, Industrial Physics and Medical Instrument, Biomedical Engineering, Science or any related field.
• Having experience in Medical Devices (X-Ray Ultrasound CT, Surgical Instrument, Medical Simulation, Others).
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.

ทักษะ:

Creativity, English

ประเภทงาน:

งานประจำ

• Booking catering events for the hotel. The Conference Service Executive/Manager will oversee all aspects of client liaison and build new client relationships within the marketplace on a continuous basis.
• Dealing with group business and private individual clients, the Conference Service Executive/Manager is responsible for all stages of events, including planning all details, managing client requirements to ensure that events run smoothly, issuing BEOs, collecting payment and accounts are kept in order for a seamless follow up after al ...
• We are looking for individuals who have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication skills.
• Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ทักษะ:

Publishing, Compliance, Legal

ประเภทงาน:

งานประจำ

• Provide advice and recommendation to client for sales, onboarding and ongoing basis.
• Onboard new clients and setup related profiles for service readiness Collect, validate and record client instructions from all available channels into system/tool.
• Collect, validate and record market and counter party portfolio data.
• Create and reconcile ledger accounts.
• Maintain financial accounting records of portfolios.
• Identify discrepancies from reconciliation and solve the differences.
• Coordinate with clients or counter parties for exceptional transactions that require their attentions.
• Prepare and confirm Net Asset Valuation as well as unit pricing.
• Security pricing per regulatory and market standard.
• Calculate NAV, distribute unit price to fund managers, publishing houses or regulatory authorities.
• Reconciliation with fund supervisory or custodian statements.
• Reporting to regulatory authorities.
• Determine periodic distributions.
• Setup and prepare reports per SLAs and agreements.
• Provide and support client with necessary data and reports on adhoc requests.
• Prepare monthly standard reporting package which includes Trial Balance, Profit & Loss Account, Balance Sheet, Portfolio Valuation.
• Determine tax liability.
• Work with client appointed entities (e.g. auditor/custodian) to answer and deliver as per client requests.
• Prepare and track Fund Administrative fee (invoice receipt taxes).
• Solve and escalate operational or service issues.
• Coordinate and manages risk and control environment of the service including but not limited to operational risk, compliance and legal aspects.
• Support project team for system development / implement or special assignment.
• Provide support on BAU to colleagues.
• Perform other tasks as assigned.
• 5 years experiences in Securities Service.
• Minimum 3 Years of experience in Fund Administration or Asset Management.
• High technical competencies in computer program and new development of financial knowledge and approach.
• Good understanding of BOT/ SEC/ regulatory guidelines on financial markets and products.
• Good communication and interpersonal skills.
• Pleasant personality and good mannerism.
• Positive attitude towards difficulty with high inspiration.
• Proficient in Excel, PowerPoint and Word applications.

ประเภทงาน:

งานประจำ

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Room Service Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
• Keep up with the latest product trends and create seasonal and new guest room amenity program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
• Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
• Train order takers in proper selling and telephone techniques.
• Ensure all private bars are stocked and controlled properly.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Swift, Assurance, English, French

ประเภทงาน:

งานประจำ

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ทักษะ:

SEO, SEM, Creativity

ประเภทงาน:

งานประจำ

• Operate Online content development & media planning based on marketing issues.
• Operate owned media strategy_brand site/Official SNS account/membership site.
• Operate paid media strategy_Display AD/SEO/SEM/OTV in media platform.
• Operate earned media strategy_KOL/WOM penetration/social listening.
• Operate creativity campaign in the focus channels based on marketing issues.
• Collaborative work with internal marketing/research/creative team.
• Negotiate with brand/digital agency.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Set KPI/ROI of own tasks with leader/manager follow.
• What we're looking for.
• 1-3 years of experience in digital marketing, preferably within the consumer goods or retail industry.
• Strong understanding of digital marketing principles, including SEO, SEM, social media, and email marketing.
• Proficiency in using marketing analytics tools and platforms to track and measure campaign performance.
• Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Proven project management skills and the ability to work collaboratively in a team environment.
• Familiarity with content creation and graphic design software (e.g., Adobe Creative Suite).
• Passion for staying up-to-date with the latest digital marketing trends and technologies.

ประเภทงาน:

งานประจำ

• Oversee the execution of key functions, departments, or projects to ensure alignment with strategic goals.
• Manage P&L responsibility for assigned business segments, including revenue, cost control, and investment planning.
• Develop and implement marketing and sales strategies to expand market share and strengthen competitiveness.
• Lead, coach, and develop managers or team leaders to build strong leadership capabilities and foster a high-performance culture.
• Monitor and report business performance (KPI/OKR) to the VP, providing corrective action plans when necessary.
• Build and maintain strong relationships with key clients and business partners to generate new opportunities and ensure customer satisfaction.
• Drive innovation and process improvement initiatives to enhance operational efficiency and service quality.
• Collaborate with cross-functional teams and other business units to maximize synergy and corporate alignment.
• Ensure compliance with corporate policies, legal requirements, and industry standards, while actively managing risks within the business unit.
• Assist in developing business vision and strategy, and policy of the division.
• Develop marketing business and strategy plans for the division.
• Prepare annual sales target for the division and assign to each group of products.
• Study market information and competitive activities including searching for new business opportunities.
• Maintain good relationship with current and new suppliers on management/sales management level. Ensure that suppliers are provided with satisfactory business information and negotiate best possible terms and conditions.
• Visit major accounts in- order to maintain good relationship and solve serious business-related problems.
• Review operating expenses (Pay-in and Pay-out Vouchers) of each product section.
• Review products and skills training plans for all staff.
• Review customer credit limits and credit terms and the adjustments of credits within the limit of authority.
• Approve product prices and product discounts, sales orders, goods return, and important sales documents such as sales and marketing contracts.
• Review and analyze marketing and sales reports such as Sales Report, Collection Report, and Trading Report.
• Work with managers of each product section and develop consolidated sales report for Engineering division.
• Control and direct sales team to achieve sales volume and profit objective.
• Ensure that all operational procedures are adhered to and concluded in accordance with BJC system.
• Ensure that staff are motivated to perform this task optionally and there is a strong, best motivating discipline in the division.
• Perform other tasks that may be assigned by the Vice President.
• Bachelor s Degree in Engineering.
• Minimum 10 years experience in engineering filed.
• Strong leadership and interpersonal skills.
• Strong planning and management skills.
• Strong analytical and problem-solving skills.
• Ability to use personal computer.
• Strong knowledge of written and spoken English.
• Agility and ability to quickly learn new products, technologies, and market trends to keep the business competitive.

ทักษะ:

Sales, Event Planning, Compliance

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies for high-rise residential projects to achieve sales targets and maximize revenue..
• Lead, manage, and mentor the sales team, including setting KPIs, monitoring performance, and providing ongoing coaching to ensure high productivity..
• Analyze market trends, competitor activities, and customer insights to refine pricing, promotions, and sales approaches..
• Coordinate with marketing, project development, customer service, and other departments to ensure alignment on sales plans and project launches..
• Oversee sales operations, including lead management, sales tools, customer presentations, and sales event planning..
• Monitor sales performance reports, identify gaps, and implement corrective measures to improve results..
• Build and maintain strong relationships with key customers, brokers, and business partners to expand sales channels..
• Ensure compliance with company policies, legal standards, and project-specific regulations throughout the sales process..
• Support project launch activities, including pricing strategies, sales gallery setup, and customer engagement initiatives..
• Drive a customer-centric culture, ensuring high-quality service and positive buying experiences..
• QualificationsBachelor s degree in Business, Marketing, Real Estate, or related field; Master s degree is an advantage.
• Minimum 8 years of experience in property sales, with at least 3-5 years in a managerial role overseeing luxury high-rise residential projects..
• Strong understanding of the real estate market, pricing strategies, and customer behavior for condominium/high-rise segments.
• Excellent leadership, communication, and negotiation skills.
• Proven track record of achieving sales targets and managing high-performance teams.
• Ability to work under pressure and adapt to fast-changing market conditions.

ทักษะ:

Procurement, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Oversee daily bookshop operations, ensuring the store is organised, clean, and welcoming.
• Maintain shop displays, product arrangements, and visual merchandising.
• Ensure all SOPs are followed and continuously improved.
• Book Curation & Customer Insight.
• Curate book titles and product selections that align with Today We Read s customers, brand positioning, and programme themes.
• Stay active on the shop floor to listen to customer feedback, preferences, and requests.
• Translate customer insights into improved curation, restock decisions, and new title recommendations.
• Work with management to refine category focus and seasonal or thematic selections.
• POS & Product Management.
• Add all products (books, merchandise, consignment items) into the POS system with complete and accurate data.
• Ensure pricing, categories, and stock data are correct and regularly updated.
• Inventory & Stock Management.
• Receive all products and check accuracy against invoices.
• Record inventory into the system and track stock movement.
• Perform regular inventory checks, cycle counts, and monthly audits.
• Monitor stock levels, identify slow-moving and fast-moving items, and plan replenishment needs.
• Procurement & Ordering Coordination.
• Create required order lists based on stock levels, sales trends, and curation plans.
• Prepare PR / PO documents (training will be provided).
• Coordinate closely with back-office admin on procurement processes, documentation, and follow-ups.
• Track order status, delivery schedules, and ensure timely stock replenishment.
• Vendor Coordination.
• Prepare PR / PO documents (training will be provided).
• Coordinate with publishers, suppliers, and consignment partners.
• Follow up on delivery schedules, product information, and missing or damaged items.
• Maintain positive, professional relationships with all vendors.
• Sales & Customer Experience.
• Lead cashier operations when needed; ensure accurate transactions and cash handling.
• Support customers in selecting books and merchandise, offering thoughtful and personalised recommendations.
• Maintain service standards and ensure customers feel welcomed and supported.
• Sales Analysis & Reporting.
• Track best-sellers, slow-moving titles, and customer preferences.
• Prepare weekly and monthly sales and stock reports.
• Suggest curation adjustments, restock priorities, and sales strategies based on data and observation.
• Team Support / Leadership.
• Provide guidance, on-the-job training, and support to junior staff.
• Delegate tasks appropriately and ensure the team meets daily standards.
• Act as the key holder when required.
• Consignment Product Management & Reporting.
• Prepare monthly consignment reports for all consignment partners.
• Track sold quantities and remaining stock by title.
• Propose replenishment quantities for consignment items.
• Maintain accurate records of sales, returns, and outstanding balances.
• Event & Workshop Support.
• Act as the main bookshop coordinator for events, exhibitions, workshops, and author sessions.
• Event information is accurate (dates, time, age group, pricing, titles involved).
• Frontline bookshop staff are fully briefed and prepared.
• Promotional messaging matches actual shop and programme execution.
• Prepare book selections, displays, and stock relevant to each event or exhibition.
• Oversee setup and readiness of the bookshop area before events.
• Provide post-event feedback and insights to the Manager and Marketing Team.
• Work ScheduleBookshop operation hours: 10:00 AM - 7:00 PM.
• Staff must be able to work on a shift basis, including weekends.
• 9:00 AM - 6:00 PM.
• 10:30 AM - 7:30 PM.
• Able to work 6 days per week as scheduled by the manager..
• 2-4 years of experience in retail, bookshop operations, or inventory/POS management.
• Experience working at Kinokuniya, Asia Books, Naiin, B2S, or similar bookstores is a strong advantage.
• Able to communicate in English (reading emails, speaking with customers).
• Able to work with Microsoft Office/ Google Doc, Sheet, Slide, Drive.
• Strong organisational skills and attention to detail.
• Comfortable working with POS systems, inventory software, and spreadsheets.
• Passionate about books and customer experience.
• Detail-oriented and responsible.
• Team-oriented with strong interpersonal skills.
• Agree to allow the company to take photos/videos during work for use in communications, promotions, and advertisements across all channels.
• Able to work 6 days/week, including weekends and holidays.