เงื่อนไขการค้นหา

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Monitor service health, performance and capacity of company services using a variety of tools. When an issue is identified, SM Engineer works to determine the cause of the problem.
• When a problem impacts the services, the SM Engineer works to triage or troubleshoot the problem if possible. SM Engineer generally have standard operating procedures that they will closely follow. This may include coordinating with 3rd party or other IT teams.
• While responding to incidents, the SM Engineer must carefully track and document all issues and resolutions in detail. This increases the knowledge base of the SM Engineer and is a record of the health of the system.
• When problems are too large or complex for quick troubleshooting, SM Engineer must escalate the issue to upper level, other IT resources or 3rd party vendors for assistance in reaching a resolution. SM Engineer maintains ongoing communication within both internal and external team, to keep all stakeholders aware of relevant, known issues and the steps being taken.
• Run test scripts & automated tools to verify servers and services up and running business as usual. And record a result in the ticketing tool.
• Other duties and projects as defined by your line manager.
• Essential Skills & Prerequisites.
• A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
• Bachelor's Degree in an IT related or equivalent work experience.
• Good experiences in System Analyst or NOC or IT support.
• Quick problem solving with strong analytical skills.
• Ability to handle and perform in stressful situations.
• Excellent critical thinking and problem solving skills in a service environment supporting multiple applications.
• Effectively communicates status of major incidents to the appropriate stakeholders.
• Strong command of spoken and written English.
• Patient & friendly attitude with excellent interpersonal skills.
• Flexible and able to work within a 24/7/365 shift pattern.

ทักษะ:

Good Communication Skills, Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• oversees the legal affairs, functioning as a counsel in any matter in relation to legal and regulatory risk. The position ensures that the Company is under the legal best practice including but not limited to advisory, drafting service, contract and license management, litigation management, IP management and company secretary. The position ensures that all regulatory risks have been identified and appropriate mitigated.
• Handle legal matters, risk management, business operation and projects.
• Review, draft and negotiate all legal documents related to business or strategic matters and projects including contract management.
• Conduct the company secretary including but not limited to board of director meeting and shareholder meeting including filing application to the relevant authorities as required from time to time;.
• Responsible for license, Intellectual property and liability insurance management;.
• Conduct the relevant training in relation to legal and regulatory risk;.
• Develop, implement and follow up legal policies, SOP and guidelines.
• Identify, manage and mitigate legal risk with a focus on commercial transaction.
• Support and facilitate the implementation of financial compliance module including but not limited to KYC, AML and CFT and other applicable module as required from time to time;.
• Handle pre-litigation matters including correspondence, negotiation and mediation with the opposite party; and.
• Review progress of outstanding litigation and liaise with and manage external lawyers.
• At least bachelor's degree in law from reputable university both of local and overseas;.
• Adaptable and capable of working autonomously and collaboratively;.
• Strong analytical, Attention to detail, Good communication skills;.
• Passionate about financial inclusion; and.
• Excellent communication skills in English and Thai (TOEIC should be 750+).
• o Background in financial industry and familiar with SET/SEC regulation is desirable but not essential;.
• o Demonstrated ability in drafting, reviewing and negotiating commercial contracts;.
• o Ability to digest and translate complex legal and contractual concepts into practical, simple and commercial advice.

ทักษะ:

Network Administration, Automation, Kubernetes, MongoDB, MySQL, Linux, Thai

ประเภทงาน:

งานประจำ

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• We are looking for experienced people who design, analyze, and troubleshoot for micr ...
• Support services before they go live such as system design consulting, capacity planning, and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.
• Improve monitoring, alerting and resilience of systems.
• Practice sustainable incident response and blameless postmortems.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
• Experience in designing, analyzing, and troubleshooting micro-services.
• Understanding of monitoring, logging, and tracing systems to help teams quickly detect problems such as ELK, Prometheus, Grafana, Jaeger.
• Experience with Linux and Network administration skills for troubleshooting.
• Familiar with Cloud Platform (AWS or Google Cloud) and Kubernetes.
• Experience programming in Go or similar is an advantage is an advantage.
• Experience designing and managing MongoDB and MySQL databases is an advantage.
• Knowledge in Security and how to test is an advantage.

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Business Development, Recruitment, Tableau, YouTube, SQL, English

ประเภทงาน:

งานประจำ

• This role is based in our Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required, and we will only consider applicants who are willing to relocate (Relocation support will be provided.).
• Strategy.
• Conduct analyses to identify growth opportunities and prioritize investment areas in APAC for Strategic Partnerships team based on analytical insights, industry trends, and changing competitive landscape.
• Analytics.
• Leverage data & tools to analyze SP performance and identify appropriate levers to improve performance.
• Cross-functional projects.
• Work with different teams inside SP (B2B, White Label, Affiliates, Financial Institutions, different markets across APAC, etc.) and outside of SP (product, marketing, supply, finance, etc.) to drive initiatives.
• Performance management.
• Maintain and optimize a performance management system for the department, including a large team of account managers.
• Data & tools.
• Oversee SP data infrastructure to ensure data accuracy, completeness, and timeliness. Design, manage, and oversee the maintenance of data tools to support decision making.
• Performance reporting.
• Preparing updates on business performance, proposals, and recommendations to senior management.
• Pricing Experiments.
• Optimize pricing strategy and make decisions based on A/B experiments.
• This is an Individual contributor role, reporting to Associate Director, Strategy & Analytics.
• 3+ years and above of total experience.
• with Consulting, Data Analytics, Strategy, Business Development, Business Intelligence, or other relevant fields.
• Proven ability to leverage analytics and quantitative methods to break down ambiguous problems and come up with recommendations.
• Growth mindset and excited to work on a variety of functional areas.
• Entrepreneurial and not afraid to be hands-on on the work.
• Experience working in a fast-paced and high growth environment.
• Excellent communication skills (both verbal and written in English) with ability to work well across multiple stakeholders.
• Ability to write in SQL a plus, or willingness to learn.
• Ability to use Tableau a plus, or willingness to learn.
• Bachelor's degree in Statistics, Computer Science, Economics, Mathematics a plus.
• Analytics.
• LI-DN2.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Recruitment, Assembly, YouTube, English

ประเภทงาน:

งานประจำ

• This role is based in Bangkok; relocation support will be provided.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Vietnamese

ประเภทงาน:

งานประจำ

• Identify user intent and apply project-specific annotation guidelines.
• Review language for vocabulary, grammar, spelling, and regional usage.
• Deliver accurate, consistent annotations while meeting quality standards.
• Communicate progress and project-related issues with the Project Manager.
• Main Requirements.
• Native or near-native speaker of Thai.
• Strong knowledge of Thai vocabulary, grammar, spelling, and idiomatic expressions.
• Commitment to complete project onboarding and training. (Note: Paid onboarding training, subject to meeting the Compensation Conditions).
• Availability to contribute 30-50 hours per month.
• Strong attention to detail and ability to follow project guidelines.
• Ability to identify patterns, inconsistencies, or recurring issues.
• Clear and proactive communication skills.
• Mandatory: Access to a computer running macOS 14 or later (MacBook, iMac, Mac mini, or equivalent).
• What We're Looking For.
• Excellent language analysis and annotation skills.
• High level of accuracy and consistency.
• Strong attention to detail.
• Reliable and able to meet agreed turnaround times.
• Curious about AI, language technology, and new tools.
• Comfortable troubleshooting and solving problems independently.
• Experience with annotation, data labeling, or language projects is an advantage.
• Background in Linguistics, Translation, Philology, or a related field is preferred.
• Project Details.
• Fully remote - work from home.
• Flexible schedule - complete tasks on your own time.
• Freelance, project-based engagement.
• 30-50 hours per month.
• 4 USD per hour.
• Work reviewed for quality before approval.
• Payments made via Payoneer.
• Why This Project MattersYour work will help train AI systems to better understand Thai by improving how they interpret vocabulary, grammar, idiomatic expressions, and user intent.
• The annotations you create will directly contribute to more accurate AI assistants and language technologies used by people around the world, while giving you valuable experience in AI training, language annotation, and data quality.

ทักษะ:

Quantitative Analysis, Microsoft SQL Server, Data Analysis, Recruitment, eCommerce

ประเภทงาน:

งานประจำ

• Own and evolve pricing strategies and optimization for B2B partner channels.
• Build and lead experimentation roadmaps, including test design, success measures, decision frameworks, and post-test actions.
• Evaluate pricing and growth opportunities through structured analysis, including elasticity, incrementality, cannibalization, and scenario modeling where relevant.
• Act as a trusted advisor to senior internal and external stakeholders; surface trade-offs, align priorities, and drive decisions to closure; Coordinate cross-functional execution across Commercial, Product, Data Science, Marketing, and operations teams.
• Turn complex findings into concise executive narratives, recommendations, and decision-ready materials; Manage strategic partner and vendor interactions when required, including presentations, working sessions, and follow-ups.
• What you'll bring.
• Experience applying quantitative analysis to commercial decisions in technology, e-commerce, travel, management consulting, internal strategy, or pricing.
• Strong business judgment and structured problem-solving skills, with the ability to frame ambiguous questions, evaluate trade-offs, and recommend a path forward.
• Exceptional stakeholder management and communication skills, including the ability to influence without authority and build alignment across functions, seniority levels, and geographies.
• Fluency with data and analytical tools, including advanced SQL; experience with visualization tools such as Tableau or an equivalent platform.
• Practical experience designing or interpreting controlled experiments and translating results into decisions.
• A high-ownership, bias-for-action mindset and comfort operating in a fast-paced, test-and-learn environment.
• A bachelor's degree in a quantitative, business, or related field, or equivalent practical experience.
• It's a plus if you have.
• A background in using quantitative data for decision making within tech, ecommerce, management consulting, internal strategy, or pricing initiatives.
• Experience building decision frameworks or analytical tools that are used repeatedly in live business decisions.
• Working knowledge of Python or R for modeling and scalable analysis.
• What success looks like.
• Become a trusted advisor whose recommendations are clear, rigorous, and commercially grounded.
• Turn pricing insights and experiments into decisions and coordinated execution.
• Build alignment across stakeholders, functions, and markets.
• Develop repeatable approaches that can scale across partners.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Business Development, Analytical Thinking, Risk Management, Purchasing, Accounting, Automation, Power BI, Tableau, SQL, Thai

ประเภทงาน:

งานประจำ

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• LINE Pay is an integrated online and offline payment platform under LINE MAN Wongnai ...
• We are looking for an Assistant Operational Risk Manager - Revenue Control to establish operational risk monitoring, strengthen control mechanisms, and reduce financial leakage across LINE MAN Wongnai's ecosystem. This role is responsible for identifying operational risks, monitoring high-impact business processes, investigating incidents, and partnering with cross-functional teams to improve operational controls.
• Operational Risk Monitoring.
• Revenue Leakage Prevention.
• Control Design & Process Improvement.
• You will work closely with Business, Operations, Finance, Product, Compliance, and Engineering teams to improve operational governance, reduce financial exposure, and support sustainable business growth across On-demand Services, Payment & Financial Services, and Merchant Solutions.
• Operational Risk Monitoring & Revenue Control.
• Develop and maintain operational risk monitoring across key business processes including budget utilization, promotion setup, incentive programs, pricing configuration, settlement, and merchant onboarding.
• Monitor daily operational risk indicators and identify abnormal activities, potential revenue leakage, and control failures.
• Build risk dashboards and analytical frameworks to provide visibility into operational risk trends and financial exposure.
• Quantify operational losses and identify high-impact risk areas across different business verticals.
• Incident Investigation & Root Cause Analysis.
• Lead operational incident reviews to identify process gaps, control weaknesses, and system limitations.
• Analyze recurring operational incidents and identify common root causes across business units.
• Partner with stakeholders to ensure timely investigation, resolution, and preventive actions for operational incidents.
• Maintain operational risk registers and support post-incident reviews.
• Control Framework & Process Improvement.
• Design and implement operational control mechanisms to prevent recurring incidents and revenue leakage.
• Review business workflows and recommend control improvements, validation rules, approval checkpoints, and operational safeguards.
• Partner with Product and Engineering teams to propose automation opportunities that reduce manual operational risks.
• Support business teams in implementing scalable and sustainable operational control practices.
• Cross-functional Risk Governance.
• Work closely with Business Development, Operations, Finance, Product, Compliance, and other stakeholders to improve operational governance.
• Drive discussions on operational risks and recommend mitigation plans based on data and business impact.
• Support management reporting by providing actionable insights and risk assessments for key operational initiatives.
• Bachelor's degree in Business Administration, Accounting, Finance, Engineering, Statistics, Information Systems, or a related field.
• 4+ years (Assistant Manager) of experience in Operations, Risk Management, Internal Control, Audit, Consulting, Business Operations, or related functions.
• Strong analytical thinking with the ability to identify operational risks, investigate root causes, and translate findings into practical business improvements.
• Experience working with data using SQL and BI tools (e.g. Redash, Tableau, Looker, Power BI) to analyze operational performance and financial risks.
• Good understanding of operational processes in marketplace, e-commerce, fintech, payment, or platform businesses is a strong advantage.
• Experience in process improvement, operational excellence, internal control, or governance is preferred.
• Ability to communicate effectively and collaborate with cross-functional stakeholders, including Business, Operations, Finance, Product, and Engineering teams.
• Comfortable leveraging AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, or equivalent) to improve analytical workflows, automate repetitive tasks, accelerate investigations, and enhance productivity.
• Curiosity to learn new technologies and continuously improve processes through automation and data-driven decision making.
• Self-driven, detail-oriented, and comfortable working in a fast-paced environment with evolving business priorities.

ทักษะ:

Quantitative Analysis, Digital Marketing, Tableau, SQL, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Get to Know our.
• The New Activities marketing Team of Agoda leads the marketing for new products such as flights, activities and trips.
• The team is looking for an Analyst to help us scale up our new business for Activities, improve our targeting and execute on ideas reaching millions of customers and driving a significant share of Agoda's overall performance.
• In this Role, you'll get.
• Learn: Boost your efficiency and grasp marketing.
• tactics to enable the growth.
• Add Value: Accelerate our innovation by launching and testing ideas, multiplying team success.
• Test: Validate your ideas with A/B testing, shaping our communication strategy. Every idea, including yours, is vital.
• Seeking dedicated and self-motivated individuals ready to make an impact: Expect a dynamic and rewarding environment where commitment and a drive to excel are essential. You'll embark on an enriching journey, gaining invaluable skills, albeit in a demanding yet stimulating setting.
• Embrace the potential for personal and professional growth: We invest in long-term development, offering diverse career paths including transition into other functions such as supply, partnerships etc.
• driven by your competencies and aspirations.
• Join us in our pursuit of innovation and excellence: At Agoda, settling is not an option. We advocate for perpetual enhancement, equipping you with the skills to critically assess performance, analyze data, ideate, and empirically test your initiatives, propelling both your growth and ours.
• What you'll Need to.
• Bachelor's Degree or higher from top university.
• Committed to delivering on promises, showing determination to meet goals.
• Eager to learn and improve: Strive for efficiency, not just execution.
• Basic understanding of statistics required.
• High degree of ownership.
• Exposure in quantitative analysis: Advanced Excel skills required,.
• SQL and Tableau knowledge advantageous.
• Ability to communicate fluently and confidently in English.
• It's Great if you.
• Experience with Digital Marketing / Campaign Execution.
• Proficiency in SQL and Tableau.
• STRA#ANLS#MRKT#3#LI-TR2.

ทักษะ:

Software Development, DevOps, SQL

ประเภทงาน:

งานประจำ

• Provide expert level 2 technical support for various LMWN products to customers and internal partners.
• Analyze issues from Customer Service (level 1), identify the root cause, lead the investigation and own the problem resolution.
• Escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure smooth problem investigation.
• Follow all policies and procedures for managing and raising customer issues to reduce resolution times by following the best practices and SLAs.
• Work with all stakeholders to enhance customer's support experiences.
• Call out major, elusive, and recurrent issues that are impacting clients.
• Contribute product/technical troubleshooting knowledge-based articles for internal teams.
• Able to work shifts and on weekends including holidays (a rotation basis).
• Proven experience in Application Support, DevOps, or SRE team.
• Logical problem solver who is self-motivated and a strong contributor within a team.
• Proactive, initiative, and willing to learn new things.
• Ability to work in a fast-paced environment and still be able to maintain quality of work.
• Solid understanding of operating systems, networks, and SQL (knowledge of any programming language is a plus).
• Familiar with troubleshooting and monitoring tools (Kibana, Grafana) are a plus.
• Experience in a customer service environment and having outstanding Customer Service skills thorough knowledge of incident/problem/change processes.
• Experience with Food Delivery Business or POS would be an advantage.
• Ability to communicate effectively both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Ability to partner with business and technology stakeholders to successfully deliver projects or resolutions to customer concerns.

ทักษะ:

Digital Marketing

ประเภทงาน:

งานประจำ

• Own Your Channel - รับผิดชอบ Channel ของตัวเอง ตั้งแต่ Strategy, Campaign ไปจนถึง Performance ที่วัดผลได้จริง.
• Data + AI Driven - ใช้ Data, AI และ A/B Testing เพื่อ Optimize Campaign และสร้างการเติบโตอย่างต่อเนื่อง.
• Fast Growth Environment - ได้เรียนรู้จาก Senior แบบใกล้ชิด พร้อมโอกาสพัฒนาสู่ Performance Marketer ที่แข็งแรง.
• รับผิดชอบยอดขายและ Performance ของ Channel ที่ดูแลให้บรรลุเป้าหมาย.
• วางแผน รัน และ Optimize Campaign ผ่าน Facebook, Instagram, TikTok, Shopee และช่องทางออนไลน์อื่น ๆ.
• ทำงานร่วมกับทีม Creative และ Content เพื่อพัฒนา Content ที่ตอบโจทย์กลุ่มเป้าหมายและสร้างยอดขาย.
• วิเคราะห์ Performance ของ Campaign เพื่อหา Insight และปรับปรุงผลลัพธ์อย่างต่อเนื่อง.
• จัดทำ Weekly / Monthly Report พร้อมสรุปผล ปัญหา โอกาส และข้อเสนอแนะในการพัฒนา.
• ติดตาม Competitor และ Digital Marketing Trends เพื่อนำมาพัฒนากลยุทธ์ของทีม.
• จบการศึกษาระดับปริญญาตรี และมีประสบการณ์ด้าน Digital Marketing หรือ Online Marketing 1-2 ปี.
• มีความเข้าใจ Digital Marketing Metrics การวัดผลต่าง ๆ และสามารถวิเคราะห์ข้อมูลเพื่อนำมาปรับปรุง Performance ได้.
• เข้าใจพื้นฐานในการวางแผนและบริหาร Campaign ที่เน้นผลลัพธ์และผลักดันยอดขาย.
• สามารถใช้งาน Google Sheets / Excel ได้ดี และหากเคยใช้ Facebook Ads Manager, TikTok Ads หรือ Shopee Seller Center จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะในการสื่อสารและทำงานร่วมกับทีมได้ดี พร้อมเปิดรับ Feedback กล้าแสดงความคิดเห็น.
• เป็นคนที่ Data-driven มีความเป็น Owner รับผิดชอบเป้าหมายหรืองานของตนเองได้ดี.
• เคยใช้ AI ในการพัฒนาการทำงาน, พร้อมเรียนรู้ AI หรือเครื่องมือการทำงานใหม่ ๆ.

ทักษะ:

Microsoft SQL Server, Digital Marketing, Data Analysis, Recruitment, Leadership Skill

ประเภทงาน:

งานประจำ

• Data analysis: Analyze massive amounts of data generated in experiments, build dashboards and make actionable recommendations.
• Pricing: Experiment with different pricing frameworks across channels to grow the business.
• Performance marketing: Scale our performance marketing channels (e.g., metasearch, ads etc.).
• Strategy: Work with cross-functional stakeholders to arrive at investment plan for markets and channels.
• Bachelor's Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science).
• Ability to communicate fluently and succinctly in English.
• Good numerical reasoning skills.
• Strong problem-solving skills.
• Proficiency in Excel and SQL.
• Intellectual curiosity.
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau.
• Experience in digital marketing.
• Experience in travel sector (specifically flights).
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Android

ประเภทงาน:

งานประจำ

• We are looking for an senior Android developer responsible for the development and design of Android applications. Your primary focus will be development of Android applications, SDK to support other applications, and integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
• Design and develop applications for the Android platform.
• Contribute to all aspects of the software development lifecycle.
• Participate in Agile/Scrum software development process.
• Collaborate with teams to analyse, design, and ship new features.
• Fix software defects and improve applications performance.
• Implement unit and automatin test, security best practice, and API integrations in the applications.
• Continuously learn and implement new technologies to maximise application performance.
• Skills.
• Proficient with Kotlin, Java, and Android SDK.
• Experience with RxJava2, Retrofit2, OkHttp3, Concurrency concept.
• Experience with Reactive programming.
• Proficient understanding of design pattern such as MVP,MVVM pattern.
• Familiar with CICD process, Jenkins, and Fastlane.
• Experience with unit and espresso automate test.
• Knowledge of analytics tools such as Firebase, Google Analytic, Crashlytics.
• Experience with code versioning tools such as Git, SourceTree.
• Understanding of security algorithm such as SHA1, SHA256, encryption, and decryption.
• Experience with developing SDK and OAuth concept a big plus.

ทักษะ:

Product Development, Project Management, Problem Solving, Data Analysis, Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• We are Thailand's leading provider of On-Demand Services (ODS), Merchant Digital Solutions(MDS), and Payment and Financial Services (PFS). We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• We are looking for an experienced product manager for our Fleet team. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.
• Define product strategy/roadmap by understanding product, markets, competition, user requirements in depth.
• Bring new products to market by analyzing proposed product requirements and product development programs, preparing return-on-investment analysis, and establishing timeline.
• Work collaboratively with engineering, business, marketing, UX, and other cross-functional teams to launch new products and features, test their performance, and iterate quickly.
• Provide product ownership of service, from tracking, analyzing, and reporting of key metrics to ongoing service improvement.
• Bachelor's degree in a STEM field (e.g., Science, Technology, Engineering, or Mathematics), a related technical field, or equivalent practical experience.
• Prior experience in product management, data analysis, design, or engineering roles.
• Experience of managing project or exposure to the end-to-end project lifecycle.
• Ability to influence multiple stakeholders without direct authority.
• Data-driven decision making and prioritization.
• Self-motivated, proactive, flexible and willing to contribute to the commitment of team goal.
• Excellent cross-functional project management, problem solving, negotiation, interpersonal and communication.
• Proficient written and verbal communication skill, making less room for misinterpretations among team.
• Be able to communicate in English and Thai both speaking and writing fluently.

ทักษะ:

Cost Estimation, ElasticSearch, Javascript, Firebase, MongoDB, RESTful, Flutter, Python, Kotlin, English, Thai

ประเภทงาน:

งานประจำ

• Mobile skills such as Swift, Kotlin, React-native, Flutter a plus.
• Experience, utilizing, understanding and implementation of RESTful, SOAP and SDK API (Bot and etc.).
• Experience using database (eg. ElasticSearch, MongoDB, etc.).
• Understanding of IT networking, infrastructure, cloud platforms (such as AWS, GCP, Firebase,Azure) and security.
• Strong verbal and written skill in Thai and English language.
• Very strong communication and client management skills.
• Ability to explain complex information in simple and clear terms to a non-technical person.
• Flexible, self-learning, self-motivated, team-player, willing to work in a dynamic and fast-paced environment.
• Check out more about our company, Bangkok team and our benefits -.
• https://www.amity.co/career/ba.
• ready to apply?.
• LI-MR.
• LI-HYBRID.
• D.

ทักษะ:

Database Administration, ElasticSearch, Enthusiastic, Automation, Docker, Oracle, MySQL, NoSQL, Linux, UNIX

ประเภทงาน:

งานประจำ

• ORACLE DBA more than 5+ years.
• Must have extensive knowledge of.
• Oracle 11,12c RDBMS and RAC.
• Knowledge of MySQL &.
• PostgreSQL is an added advantage.
• Design and build databases,.
• schemas, stored procedures, and other database objects.
• Design Backup Recovery Strategy based.
• on application requirements like Schedule, retention etc. Set up routine.
• database backup procedures and disaster recovery procedures.
• Perform database recoveries.
• Perform database performance.
• tuning and capacity planning.
• Setup monitoring and alerting on.
• database performance, system metrics, trends.
• Assist developers and end-users.
• with database usage, query development, and tuning.
• Support database connectivity from.
• client applications.
• Goldengate or Any other Data.
• Integration Tools.
• Provides help to junior DBA s with.
• complex database tasks.
• Competent to work at the highest.
• level of all phases of database administration.
• Knowledge of logical, physical.
• standby.
• Knowledge of AWS and other RDS on.
• cloud environments.
• Knowledge of automation framework.
• (Terraform, Ansible, Git) are advantageous.
• UNIX scripting knowledge is.
• mandatory.
• On-Call Support Rotation.
• Knowledges of NoSQL, KSQL and.
• ElasticSearch are advantageous.
• Desirable.
• skills/Preferred.
• Extensive experience performing.
• RDBMS software installation, database creation, database sizing, establishment.
• of backup and recovery procedures and scripts, database performance tuning.
• Extensive knowledge of.
• administering Oracle databases in a LINUX environment, Docker/container, AWS.
• Must have experience with Oracle.
• RMAN, ASM, Data Guard and OEM.

ทักษะ:

Market Analysis, Market Research, Negotiation, Power point, Leadership Skill

ประเภทงาน:

งานประจำ

• Develop and implement a comprehensive sales strategy for merchant acquiring, covering both in-store and e-commerce payment solutions.
• Identify and target new business opportunities, ensuring alignment with company objectives.
• Lead, mentor and manage the sales team to achieve sales target and objectives.
• Forster a high-performance culture within the team, promoting collaboration and professional growth.
• Conduct market research to identify trends, customer needs and competitive landscape.
• Adapt sales strategies to address market changes and emerging opportunities.
• Build and maintain strong relationships with existing merchants, ensuring high levels of customer satisfaction and retention.
• Act as a trusted advisor to merchants, understanding their needs and providing tailored payment and lending solutions.
• Work collaboratively with the team and other departments to ensure smooth, seamless service delivery.
• Provide feedback and insights to internal teams to drive product improvements and innovations.
• Track sales performance, analyse metrics and generate reports for senior management.
• Implement corrective actions and strategies to address performance gaps and drive continuous improvement.
• Other duties as assigned.
• Bachelor or Master degree in the field of Business, Marketing or related field.
• At least 7-10 year's experiences of experience in sales, preferably in the payment solutions or financial services industry.
• Proven track record of leading successful sales teams and achieving sales targets.
• Strong understanding of merchant acquiring, payment technologies, e-commerce solutions, and lending business.
• Ability to analyze market trends and translate them into actionable sales strategies.
• Good command in English both speaking and writing.
• Excellent interpersonal, communication and negotiation skills.
• Strong skill in preparing report, MIS, Power Point to present management and Group regional Management.
• Bonus (based on company performance).
• Salary adjust (based on company performance).
• Group insurance.
• Provident fund.
• Annual leave starting 16 days.
• Birthday leave.
• Dental & Glasses benefit at 3,000 baht.
• Others.
• Location: BTS Saint Louis.
• Interested applicants please apply in person or send your full resume with a copy of transcript & expected salary together with a recent photo via Apply now button only.
• NTT DATA Payment Services (Thailand) Co., Ltd.
• formerly known as GHL (Thailand) Co.,Ltd.
• 130/1, 5th Fl, Sethiwan Sathorn Tower,.
• North Sathorn Rd., Silom, Bangrak,Bangkok 10500.

ทักษะ:

Business Development, Fast Learner, eCommerce

ประเภทงาน:

งานประจำ

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A "can do" attitude solves a multitude of problems.
• Lean on your teammates: Replace "I" with "we". Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.
• The is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

ทักษะ:

Public Relations, Product Design, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Risk, Compliance & Subsidiary Governance.
• Entity Governance & Board Management: Serve as the resident Board Director for Wise's licensed Thailand subsidiaries. Direct and prepare local board materials, and ensure subsidiary governance standards meet both regulatory expectations and Wise' global standards.
• Regulatory Compliance Oversight: Own risk, compliance, and governance for our Thailand entities, partnering with global Product, Risk, Compliance, and Legal teams to en ...
• Regulator Relationships: Manage our key relationships with the Bank of Thailand (BoT) and any relevant regulatory or government bodies. Lobby these organisations for progressive regulatory changes to achieve our mission, including advocating for direct non-bank integration into local payment systems.
• Operational Resiliency: Collaborate with Risk and Compliance teams to develop, implement, and maintain robust Business Continuity Plans (BCP) to handle unexpected operational or systemic service disruptions in the local market.
• Operational Leadership: Have oversight on the day-to-day operations of Wise in Thailand. Guide strategy and provide cross-functional leadership to colleagues supporting Thailand operations, many of whom are based in our regional or global offices.
• Commercial Growth & Product Delivery.
• Financial Partner & SLA Management: Lead commercial and operational negotiations with our partners and the national payment network. Hold both external financial institutions and internal global service providers accountable to strict Service Level Agreements (SLAs).
• Licensing Strategy & Acquisition: Proactively assess expansion roadmaps and future commercial strategies to identify regulatory licensing requirements; own and lead the end-to-end strategy, preparation, and application process for any new local licenses required to unlock and scale these opportunities.
• Product Prioritisation & Execution: Collaborate closely with global product and engineering squads to prioritise and execute new product or feature launches.
• Go-to-Market (GTM) Strategy: Partner with Product and Marketing leaders to devise and execute the GTM strategy to grow our customer base in Thailand, including defining target audiences, refining positioning, and optimising acquisition channels.
• Customer Experience Optimisation: Work closely with Servicing Operations leaders to ensure the end-to-end customer journey - from digital onboarding to payment speed - meets Wise's global standards and exceeds local expectations.
• Brand Advocacy & Public Relations: Act as the chief public spokesperson for Wise in Thailand. Partner with Public Relations, Government Relations, and Marketing teams to build brand awareness by participating in media interviews, public policy forums, customer meetups, and industry events.
• Office Leadership & Culture: Play a leading role in the Thailand office culture, talent attraction and retention along with relevant functional and People team leaders.
• You have a wealth of experience in Thailand payments, fintech or related industries, ideally with direct experience in customer / revenue growth and market / product level ownership.
• Proven track record of directly liaising with the Bank of Thailand (BoT) or other regulatory bodies. You have successfully navigated license applications, feature approvals, regulatory reporting, or audit remediations in Thailand.
• Deep understanding of the Thai payment landscape, PromptPay, clearing rails, card networks, and payments & FX regulations. An established network within the Thai payment industry is preferred.
• Native fluency in written and spoken Thai, alongside excellent professional English communication skills. You are highly comfortable presenting complex, technical concepts to regulators and external bank partners, as well as communicating with global internal stakeholders.
• A self-starter with a bias for action. You are low-ego and happy to roll up your sleeves to map processes, write business proposals, or investigate customer bugs yourself, alongside being a strategic thinker.
• Highly data-driven. You use precise data to make business decisions, define clear product metrics, and articulate growth opportunities.
• Experience leading/building a team and also able to influence without authority.
• Choose your own path to success - you will have the freedom to define the vision and the responsibility for making it happen.
• Gain international exposure - you will work with our teams in offices around the world and have the the opportunity to travel to our Regional HQ in Singapore or to our offices in Europe when needed.
• Be a part of something special by helping Wise grow in one of the most exciting markets for payments.
• Flexible working - whether it's working from home, school plays or life admin we get that flexibility is essential and you're trusted to do the right thing and be responsible.
• Paid annual holiday, sick days, parental leave and other leave opportunities.
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leaves.
• For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
• Keep up to date with life at Wise by following us on LinkedIn and Instagram.