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• To ensure the accuracy of Voice file & Y - file to be sent to U&I on timeline agreed.
• To analyze accurately voice files conform to the standards set.
• Check and correct the completion of Application Form and cut out the success voice file for submission.
• Ensure all report and assignments are accurate and completed on timelines.
• Able to work a state of pressure and work in specified period.
• More of methodical of thinking.
• Minimum requirements: Bachelor's degree in filed preferably business related fields.
• At least 3 - 5 years working experience with business sectors.
• Experience in a Quality Control environment in life insurance industry is an advantage.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

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• As a full stack developer, develop front-end application with selected frameworks, develop web services, microservices.
• Implement a robust set of services and APIs to power the web application.
• Build highly complex user interface applications and back-end databases using expert-level skills in various web development tools, programming languages and scripting languages.
• Actively participate in addressing non-functional requirements such as performance, security, scalability, continuous integration, migration and compatibility.
• Implement the security and data protection.
• Optimize the application for maximum speed and scalability.
• Translate UI wireframes to front-end visual elements.
• Take ownership from design of the feature through first lines of code to how it performs in production.
• Maintain a consistent, high quality, customer-focused approach when conducting business and providing services or products to clients, the general public and other external customers.
• Generate and maintain the detailed technical document.
• Be a technical support for production incidents.
• Minimum requirements: (Qualifications and Experience) Bachelor/Master degree in computer sciences, software engineering or equivalent, or be a recognized expert in the field.
• Minimum 3 years' experience in computer programming.
• Expert knowledge of modern front-end application development frameworks (eg. Angular, React, Node.JS).
• Ability to adapt quickly to changing technologies, frameworks, language, methodologies etc.
• Keen to deliver well-organized, understandable, re-usable and well-crafted code, tested, bug free and to deadlines.
• Being flexible and open to regular changes.
• Desire to continue learning and improving.
• Good communication skills, with the ability to contribute to a collaborative working culture.
• Good verbal and written English.
• Key Attributes Proficient understanding of Front-end JavaScript libraries and framework such as Angular, React, Vue.js, Ember.js, ionic, Node.js, jQuery, etc.
• Understanding differences between multiple delivery platforms (such as mobile vs desktop), and optimizing output to match the specific platform.
• Good knowledge of mobile application development (native/hybrid) on iOS or Android is an advantage.
• Good knowledge of issue tracking (JIRA), Source Code Management (Git), Build tools (Gulp, Webpack), Continuous Integration systems (Bamboo, Jenkins), Package management (npm, Bower, yarn) and testing framework(Mocha, Jasmine, Jest).
• Open source software discovery.
• Understanding of fundamental design principles behind a scalable application.
• Creating database schemas that represent and support business processes.
• Ability to implement automated testing platforms and Unit tests.
• Be an active member in one of our self-organized and cross-functional teams, producing software according to agile and scrum principles.
• Management of hosting environment, including database administration and scaling an application to support load changes.
• Experience with enterprise mobile platform (IBM Mobile First, Oracle MAF and similar) and shell scripts is an advantage.
• Familiar with database management (PostgreSQL, Oracle, NoSQL, SQLite, SQL Server, DB2 or MySQL) is a plus.
• Basic knowledge of life insurance is an advantage.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

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• Budget planning and cost control and ability to negotiate with vendors for small up to large scale of events.
• Support team on event planning, execution and project management.
• Ensure the event deliverables are accurate and complete on time.
• Handling event inventory tracking, survey, etc.
• BA in Hospitality, Communications Arts or related filed.
• At least 3-5 years of experience in event management and execution and MICE.
• Good English and Thai communications skill both in writing and speaking.
• Strategic thinking and event planning with new initiative idea.
• Strong communications, organizational and interpersonal skill to manage activities for both internal and external.
• Experience from Event Organizer is an advantage.
• Ability to comfortably and effectively interact with stakeholders and vendors.
• Pleasant attitude, service-minded and able to work independently in dynamic environment, over office hours and sometimes during the weekend.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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• Claims EB.
• Emplyee Benefit.
• Insurance.
• Complete Claims transactions Assessment within the timeline.
• Coordinate with customer, seller, related department, and out-sourcing third party effectively.
• Able to create Claims IT requisition and UAT claims system for new product implementation and Claims process improvement within the timeline.
• Support claims information to all internal and external customers within the timeline and correct information.
• Minimum requirements: Graduate/ Post Graduate, with preference to the background in Technical Areas as Medical.
• Experienced 3 years++ in Life Insurance.
• Ability to deal with the queries of field force distribution on client cases and manages a positive relationship with effective negotiation skills.
• Stress tolerance under pressure.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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งานประจำ

• Direct and manage the customer service team to deliver customer service excellence across voice and non-voice channels, complaint handling, welcome call and premium collection call.
• Monitor the effectiveness and productivity of customer service team and ensure the appropriate processes are implemented and adhered to.
• Forecast and plan to maintain service level and abandoned rate throughout periods of high demand and in different interval period.
• Improves customer service quality results by studying, evaluating, re-designing processes and implementing changes.
• Identifying customer service trends, determining and implementing digital services.
• Review complaint handling process and come up with the process improvement.
• Resolve complex complaints referred from customer service manager.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Lead an end to end tech stack development and platform.
• Lead a team of developers and ensure they are constantly and going live every week.
• Own e2e organization and participation (seek to win) our regional and local Hot houses (hackathons).
• Collaborate with Product owners to secure execution with partner.
• Handle dev vendors and financials when needed.
• Ensure working team is collaborative, adopt agile and new ways of working (break silos).
• Ensure team are outstanding communicators.
• Handle scrums and stand ups for all sprints.
• Key Accountabilities Ensure quality of platform delivery in accordance with company's SDLC & deliver software in accordance to relevant IT policies and procedures.
• Responsible for significant metrics of the platform, including platform maintenance and support across the business.
• Build & Deploy to deliver comprehensive/ flexible full-stack solutions.
• Collaborate with key business partners to understand business requirements, deliver platform technology roadmap.
• Establish relationships with / between key internal and external partners.
• Translate business requirements into well-architected solutions.
• Participate and facilitate technical discussions with team as well as all other partners related to platform projects.
• Evolve platform related technical standards and processes.
• Conduct analysis and configuration of platform and test the platform-specific solutions, and/or other related packages and add-ons.
• Implement data integration, migration and deployment in line with platform requirements.
• Lead projects, resolve new/sophisticated problems which may impact the application.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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• Working with internal stakeholders and regional to develop communications strategy in support of its ambitious organisational vision.
• Lead on managing all aspects of Pru's external communications, brand profile and audience engagement strategy.
• Manage team to deliver communications plans across media/PR, digital communications, public affairs, marketing, sales, brand, events management and publications.
• Lead responsibility on communicating Pru's new brand positioning around disruptive innovation, community empowerment and intelligent development.
• Lead responsibility on Pru's public affairs and government relations plans and activities, and key role in delivery of work in this area including external relationship management.
• Provide support and counsel to CEO, senior team and others acting as spokespeople for the organisation for events, media, social media etc.
• Act as external spokesperson for Pru when required to deputise.
• Manage Pru's strategy for utilising and deploying the most effective platforms and channels to reach its range of audiences.
• Convene and manage key cross-organisational projects supporting Pru's communications strategy.
• Manage team budgets.
• Line manage the team including staff, contingent workers and trainees.
• Manage external suppliers such as agencies and freelancers.
• Minimum requirements: Minimum 8 years' experience in Communication and PR.
• Relish shaping, building and delivering a new strategy and team in an organisation with high ambition and aspiration to shape and set agendas.
• Drive, determination, creativity and ambition to make things happen.
• Able to range across developing / fixing some basic foundations of organizational communications infrastructure through to creative and agenda-setting initiatives to reflect the new brand Pru is building.
• Enthusiasm and proven ability to engage with and communicate issues relevant to Pru's organisational strategy across development, innovation and social change.
• Good 'nose' for news, social media trends and the political / communications zeitgeist.
• Proven ability to develop relationships and secure influence with decisionmakers and stakeholders in areas such as business and the worlds of innovation and new technology.
• Proven ability to have oversight of the commissioning, writing and editing of inspiring, creative and compelling content for a wide range of audiences and channels.
• Knowledge of the communications and PR.
• Strong English in both speaking and writing.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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• Key Service Level Delivery for the segment, New Business and UW Turn-around-Time, Conversion, Large/ Complex Case negotiation with Reinsurers and other stakeholders.
• Prepare the information and recommendation for the risk selection to reinsurer in case of over PLT auto acceptance.
• To review the pending within service level agreement and less Memo pipeline with good sense of risk selection.
• Underwriting Collaboration Effective communication of UW decision and performance to Distribution, including regular reports and follow-up for improved quality of business.
• Reviews and made decision under given authority for the special request of the underwriting approval, exempted medical examination from partner.
• Underwriting Capability Development Coached, provides consultancy and develops underwriters regarding medical and financial underwriting to develop underwriting career.
• Qualifications and Experience Experienced life insurance underwriting, knowledge in medical and Financial underwriting and regulation.
• Ability to deal with the queries of field force distribution on client's cases and manages positive relationship with effective negotiation skill.
• Ability to listen, coach, motivate and develop team member.
• Stress tolerance under pressure.
• Graduate/ Post Graduate, with preference to background in Technical Areas as Medicine.

ประสบการณ์:

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งานประจำ

• Applies practical, theoretical pricing knowledge and actuarial analysis to property and casualty insurance products through the timely delivery of filing-ready state rate indications following the directives of Product Managers.
• Development of advanced tools such as scenario testing and extension of exposures.
• Streamline data aggregation and enhance and automate rate indication templates.
• Integrate new actuarial methodologies and techniques.
• Collaborate with the Product Development team for the state rollout of new products and adapting indication templates to the new products.
• Minimum requirements:Minimum degree in mathematics or statistics related subject.
• 5 year's++ actuarial experience from life insurance industry.
• Strong analytical skills and detail oriented.
• Continues professional education through taking and passing actuarial exams is preferred.
• Proficient with R, VBA, and SQL programming or similar language.
• Advanced level of proficiency MS Excel.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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ประเภทงาน:

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• Manage the maintenance, development, performance, governance, administration and delivery of the insurance provision for the Prudential (PLT) to produce an efficient service and delivery solution, maximizing efficiency, performance and best value against pre-agreed targets.
• Responsibility to adhere to agreed criteria and budgets and plan to maximize efficiency, best value and performance.
• Meet your targets and those of the team and PLT as a whole.
• the smooth running of the of the team and organization as a whole.
• Contribute to training and development of the team.
• Assist Line Manager in achieving maximum customer satisfaction in accordance with PLT.
• Maintain responsibility for performing all duties in compliance with related legal/statutory, regulations, professional standards, responsibilities, and obligations and insert as applicable.
• Utilize systems to manage insurance functions, analysis, and documentation.
• Maintain and improve mechanisms for the provision of insurance, including surveying and measuring governance, performance, administration, and outcomes and disseminate feedback to the appropriate persons/entities.
• Delegate authority and responsibility to team with supervision, accountability, and review.
• Establish and maintain strong business relationship with customers.
• Requirement Bachelor's degree in one of the following areas: Business, risk management, insurance, law, and accounting/finance.
• 5 - 10 years of work experience in group insurance operations and sale.
• Fluent in English (Speaking & Writing).
• Extensive knowledge in group insurance, system related, implementation process, and administration.
• Excellent analytical, interpersonal, organizational, communication and multi-tasking skills.
• Leadership with ability to manage and motivate a team.
• Proven ability to coach and develop others.
• Establish and maintain strong business relationship with channel partners.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• In depth understanding of all LBU pricing requirements.
• Conduct experience studies and enhance the experience study's methodology, including the persistency and claim studies and to recommend appropriate assumptions.
• Strengthen and consolidate Pricing spreadsheets and Prophet models. Ensure documentation of modelling changes is kept up to date.
• Work closely with the local actuarial & product team to ensure the financial soundness of the new product designs.
• Deliver consistently sound decisions and recommendations that give consideration to both profit and level of risk.
• Structured training / On the job knowledge transfer on Prophet and other technical subjects.
• Support robust development of administration systems, calculation tools and product disclosure materials.
• Act as a mentor/coach for less qualified/experienced analysts.
• Minimum requirements: Nearly qualified actuary.
• At least 3 years hands-on experience.
• Key Attributes A technical orientation. A drive to understand each situation and investigation in sufficient detail to ensure that results of investigations are technically sound and that decision makers have a good understanding of the tradeoffs.
• Proficient in Prophet modelling.
• An understanding of discretionary bonus determination for Participating products.
• Excellent written and verbal communication skills in English.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

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ประเภทงาน:

งานประจำ

• Establish the strategic plan and direction for the overall information technology landscape and technology strategy practices.
• Support CDTO in defining the strategic vision and roadmap for the enterprise information technology systems.
• Define and implement an enterprise architecture program, including an enterprise architecture blueprint, roadmap, principles, policies and standards to keep IT system designs and implementations aligned with core business goals and reduce the complexit ...
• Lead all architecture/technical assessments for the IT product and technology decision making in support of the architectures.
• Interact with management and stakeholders of all levels, which involves negotiating or influencing significant matters.
• Lead research and evaluation of emerging trends in the information technology field and recommend ways to apply technology solutions that will maximize their value to organization.
• Foster collaboration with business partners and key stakeholders for Information Technology initiatives.
• Plan and nurture IT staff development ensuring optimized collaboration within the IT department and between IT and other business groups.
• Create new IT capabilities in a high-energy growth environment.
• Engage business senior executives to jointly develop a forward-looking digital strategic plan.
• Align IT's priorities within the business's priorities by tracking its accomplishment with respect to business outcomes & benefit realizations, as opposed to the number of technology projects.
• Translate architecture issues into terms senior executives will understand. Draw roadmaps and capability maps to link IT priorities with business needs.
• Develop and drive convergence towards what the business's IT architecture should look like in the future.
• Performance measures Establishing and implementing the enterprise architecture program that show how the current and future business needs will be met in an efficient, sustainable, agile and adaptable manner.
• Leading IT initiatives toward a new idea or a new technology, a problem, an opportunity or a concept and seeing it all the way through to measurable business outcomes.
• Driving IT capabilities development and maintaining high levels of delivery, service, professionalism, individual skills, and effective team working approaches Key Attributes An experienced, agile, well-rounded results-driven leader, who looks to continually improve business capabilities and efficiencies.
• An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal.
• Demonstrating intellectual curiosity and the creative development of solutions and strategies to solve business problems.
• Proactive, decisive, action-oriented individual.
• Ability to work effectively with all levels of the organization; including staff, business stakeholders, and all levels of management.
• Strong written and verbal communication skills, including with executive audiences.
• Excellent interpersonal, leadership, collaboration, facilitation and negotiation skills.
• Demonstrated ability to clearly explain technical issues in a way that non-technical people can understand.
• Strong interpersonal skills - effective listening and teaming, self-motivated.
• Strong time management skills and the ability to multi-task.
• Proven ability to influence and affect change at all levels of the organization without having positional authority.
• Demonstrated success as a change agent leading significant transformation initiatives in organizations.
• Experience in Agile methodology is a plus.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support ...

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ประเภทงาน:

งานประจำ

• This role will gather/develop business requirement and provide the solution to business user in terms of process and system that relate to PDPA.
• Able to understand business requirement and apply to PDPA's systems & operation processes.
• Support / Assess business activities, business documents to identify data privacy risk & mitigation action.
• Support / Coordinate for PDPA project activities.
• Gather/Develop business requirement from related parties together with the business process flow mapping, user interface (UI/UX) for PDPA related.
• Coordinate with key stakeholders and ensure the completeness on test scenario preparation, UAT, training, business verification and go-live readiness checking.
• Act as a change agent to ensure PDPA related projects deliver the positive result as predefined objective.
• Prepare quality status report and materials needed to facilitate critical decisions by the Sponsor/ Project Steering Committee / Data owner.
• Monitor / tracking in the assigning task and escalate critical issues to line manager and management level.
• Assess PDPA risk and able to propose the proper solution.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support ...

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• We are seeking a Software Engineer with an entrepreneurial mindset and proven track in developing designing and deploying value driven propositions digitally by contributing to the Pulse Ecosystem.
• The Software Engineer will need to be purpose driven and comfortable navigating ambiguity in an organization learning how to adopt new ways of working: grit, patience and humility whilst staying hungry to help make Thai people get the most out of life by making them healthier and wealthier.
• Own the end to end tech stack rollout and future of the a CoE on Platform.
• Manage a small team of cross functional developers and business analysts and ensure they are constantly upskilled and going live every week.
• Participation (aim to win) in regional and local Hot houses (Fortnightly).
• Collaborate with Product owners to secure excellent execution with partner.
• Manage outsourced resources that would work in the team.
• Ensure team is collaborative, embrace agile and new ways of working.
• Participate in Product daily scrums and Manage team daily scrums and stand ups.
• Ensure technical excellence & platform delivery in accordance with company's Software Development Life cycle & deliver software in accordance to relevant IT policies and procedures.
• Build & Deploy to deliver comprehensive/ flexible full-stack solutions.
• Collaborate with key business stakeholders to understand business requirements, deliver platform technology roadmap.
• Build relationships with / between key internal and external stakeholders.
• Translate business requirements into well-architected solutions.
• Conduct analysis and configuration of platform and test the platform-specific solutions, and/or other related packages and add-ons.
• Implement data integration, migration and deployment in line with platform requirements.
• Lead projects, resolve new/complex problems which may impact the application
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

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งานประจำ

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Lead, plan and implement ESG/CSR activities/campaigns to align with corporate directions both locally and regionally.
• Provide recommendations and advice to senior management on ESG/CSR policies and directions.
• Be the focal point of contact for partners, stakeholders, government, and company's foundation.
• Manage CSR budget to comply with company's financial regulations.
• Develop and implement an innovative approach to strengthen ESG/CSR awareness internally and externally.
• Manage key partnerships with community stakeholders in public and private sector.
• Develop relevant, strategic communications to advocate company's ESG/CSR activities and campaigns.
• Qualifications: Undergraduate degree or higher in Sustainability, Laws, Political Science, International Relations, Arts, Public Administration, Social Studies.
• At least 5-10 years of experience in ESG and CSR initiatives and campaigns.
• Good English and Thai communications skill both in writing and speaking.
• Strategic thinking with new initiative idea on ESG, CSR.
• Strong communications, organizational and interpersonal skill to manage activities for both internal and external.
• Develop an effective ESG and CSR program encompassing environment, workplace, and community.
• Implement and develop strategic plans to improve awareness and performance of employees.
• Ability to comfortably and effectively interact with senior management and overseas office.
• Ensure effective communication methods are in place to communicate business ethics, CSR targets and performance.
• Pleasant attitude, service-minded and able to work independently in dynamic environment.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• ให้ข้อมูลลูกค้าทางโทรศัพท์.
• จัดการและแก้ไขข้อร้องเรียนของลูกค้าทางโทรศัพท์.
• บันทึกรายละเอียดการโต้ตอบของลูกค้า.
• หรืองานอื่นๆ ตามที่ได้รับมอบหมายจากหัวหน้างาน.
• Minimum requirements: สัญชาติไทย.
• วุฒิการศึกษา: ปริญญาตรีขึ้นไป โดยไม่จำกัดสาขาวิชา หรือเรียนมหาวิทยาลัยเปิดที่สามารถทำงานได้เต็มเวลา.
• ไม่จำกัดเพศ อายุระหว่าง 20 - 40 ปี.
• ต้องมีประสบการณ์ด้าน Call Center หรือบริการลูกค้าทางโทรศัพท์.
• มีน้ำเสียงเป็นมิตร พูดภาษาไทยชัดเจน.
• สามารถใช้งานคอมพิวเตอร์ได้เป็นอย่างดี (MS Office, E-mail) และมีทักษะการพิมพ์ที่ดี (อย่างน้อย 30 WPM).
• เป็นผู้ฟังที่ดีมีความอดทน.
• มีทักษะในการสื่อสารและการแก้ปัญหาที่ดี มุ่งเน้นการบริการด้วยทัศนคติเชิงบวก.
• สามารถทำงานภายใต้แรงกดดันได้.
• Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Play a role in oversight and leadership in IT strategic planning, digital enablement, application strategy and business modernization, organizational change management and IT cost optimization.
• Responsible for managing the enterprise IT systems architecture and ensuring the availability, integrity, and continuity of all technology platforms.
• Key Accountabilities Establish the strategic plan and direction for the overall information technology landscape and technology strategy practices.
• Support Division Head in defining the strategic vision and roadmap for the enterprise information technology systems.
• Define and implement an enterprise architecture program, including an enterprise architecture blueprint, roadmap, principles, policies and standards to keep IT system designs and implementations aligned with core business goals and reduce the complexity of information systems in a cost-effective manner.
• Lead all architecture/technical assessments for the IT product and technology decision making in support of the architectures.
• Interact with management and stakeholders of all levels, which involves negotiating or influencing significant matters.
• Lead research and evaluation of emerging trends in the information technology field and recommend ways to apply technology solutions that will maximize their value to organization.
• Foster collaboration with business partners and key stakeholders for Information Technology initiatives.
• Plan and nurture IT staff development ensuring optimized collaboration within the IT department and between IT and other business groups.
• Create new IT capabilities in a high-energy growth environment.
• Engage business senior executives to jointly develop a forward-looking digital strategic plan.
• Align IT's priorities within the business's priorities by tracking its accomplishment with respect to business outcomes & benefit realizations, as opposed to the number of technology projects.
• Translate architecture issues into terms senior executives will understand. Draw roadmaps and capability maps to link IT priorities with business needs.
• Develop and drive convergence towards what the business's IT architecture should look like in the future.
• Qualifications Minimum 10 years of experience in Information Technology profession.
• Minimum 7 years of progressive experience and demonstrated growth in Information Technology roles, including 5+ years current leadership experience managing a major IT operation and/or project. Preferably in the field of Insurance industry.
• Hands on experience in the design, implementation, and evaluation of business technology applications and systems.
• Demonstrated, hands-on leadership in development and implementation of contemporary enterprise technology architectures, best practices and current innovations across technology solutions and platforms.
• Knowledge and willingness to continually stay on top of the latest industry products and technologies, and be able to identify how new technologies can be adopted to drive improvement.
• Experience in both large, well-run companies and smaller, high-growth entrepreneurial companies is desired.
• Proven experience translating business requirements into IT specifications (strategy, platform or software selection, reference architecture design).
• Exceptional collaboration and influencing skills, specifically a demonstrated ability to effectively guide and influence within a dynamic environment.
• Demonstrated ability to lead technical teams through complex system implementation initiatives while dealing with change and meeting schedule and budget objectives.
• Excellent decision-making, problem-solving, organization, prioritization, team-building, conflict management and time management skills.
• Highly refined communication skills including ability to negotiate, build consensus, clearly articulate to technical and non-technical audiences, communicate difficult messages in a professional and productive manner, excellent presentation and facilitation competence and ability to represent IT as a leader in cross-functional discussions/initiatives.
• Relevant Degree or Master holder.
• Excellent verbal and written English.
• Experience in Agile methodology is a plus.