เงื่อนไขการค้นหา

ทักษะ:

Management

ประเภทงาน:

งานประจำ

• Be hands on - its one of the job's fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers.
• It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it's important to have strong opinions about how systems should be architected, engineered, and maintained.
• Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others.
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
• Extremely proficient in at least 1 programming language (Java, Scala, C#).
• Strong experience in systems architecture - particularly in complex, scalable and fault tolerant distributed systems.
• Demonstrable experience as a system owner with operational responsibility.
• Proficient in lower level engineering (Garbage collection, context switching, threading).
• DevOps culture - Agility. Leanness. Automation. CI/CD.
• Good understanding of application security.
• Passionate about technology and the Internet.
• Must have worked in a successful agile development team.
• Must have run engineering teams before with 5+ direct reports.
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership.
• Practices data driven decision making.
• Proficiency in more than one programming language.
• sanjose.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ทักษะ:

Business Development, Negotiation

ประเภทงาน:

งานประจำ

• Conduct face-to-face meetings with partners to present tailored, compelling propositions.
• Communicate the unique benefits of partnering with Hotelbeds.
• Lead high-stakes negotiations with new and existing partners.
• Secure favorable terms and close high-value agreements.
• Drive revenue growth within the given portfolio.
• Identify opportunities to improve contracting quality and conversion rates.
• Monitor and act on performance metrics.
• Integrate HBX Group ecosystem solutions into partner strategies.
• Identify and onboard new strategic accounts.
• Collaborate with Business Development Managers to harvest signed acquisitions.
• Maintain accurate records in internal tools.
• Support the resolution of major supplier or client complaints, negotiating the most suitable solution to maintain good service and a positive relationship with them.
• Skillset and Experience required.
• Strong negotiation and influencing skills.
• Ability to effectively connect and communicate with the top hotel decision makers (Owner, GM level).
• Proven track record of strategic high-value deal closures.
• Strategic account planning.
• Data analysis and insight generation.
• Adaptability and solution orientation.
• Strong understanding of the Thai hotel market.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Highly organised and efficient with attention to detail.
• Fast learner.
• Experience with tools such as Salesforce and Tableau.
• English proficiency at the business level.
• At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

ทักษะ:

Kubernetes

ประเภทงาน:

งานประจำ

• Design, build, and operate platform software in Go on Kubernetes.
• Own a part of the platform through delivery and production: controllers, automation, and GitOps.
• Work with InfraOps and the teams who run on the platform, so changes are safe to roll out and easy to use.
• At Senior: lead the design of a component, mentor other engineers, and carry production ownership without day-to-day direction.
• Production software engineering experience. At Senior, you have owned a service or platform component through design, delivery, and production, and you design the solution, not only implement it.
• Go, or a similar systems language you can be productive in quickly.
• Practical Kubernetes in production: workloads, APIs, and how a cluster behaves when something breaks.
• Linux, and the habit of testing what you ship.
• Enough observability to tell whether a change is healthy: metrics, logs, and alerts.
• Clear written and spoken English, including design notes, reviews, and discussion with other teams.
• Comfortable using coding agents in day-to-day work, or able to pick that workflow up quickly. They do not replace judgment, code quality, or owning what you ship.
• Kubernetes past being a cluster user: controllers, operators, or CRDs.
• Cluster API, ArgoCD, or other GitOps.
• Networking, DNS, certificates, or load balancing.
• Contributing to an open-source operator or controller.
• CI/CD for infrastructure.
• Working across several teams in a large engineering organization.
• telaviv.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ทักษะ:

Social media, Leadership Skill, SQL

ประเภทงาน:

งานประจำ

• Lead multi-country, multi-site social media operations, owning service quality, response and resolution performance, efficiency, resiliency and cost-to-serve.
• Set standard operating procedures (SOPs) for customer engagement across public and private channels, ensuring timely, empathetic, accurate, and on-brand responses to inquiries, complaints, reviews, and escalations.
• Establish a robust online reputation management framework, including social listening, sentiment analysis, performance reporting, and early-warning mechanisms.
• Own and report core social operations KPIs, including response coverage, response and resolution time, sentiment, escalation rate, quality, and customer experience outcomes.
• Define the operating model across capacity, language coverage, channel mix, routing, vendor strategy, and 24/7 support to deliver scalable, consistent social care.
• Scale social listening, social care, and case-management capabilities using social media tools and platforms.
• Coordinate cross-functional crisis response with Brand, PR, CEG Operations, and other relevant teams, ensuring early risk identification, clear ownership, and disciplined execution.
• Provide timely, executive-ready updates to Agoda leadership on social media trends, customer impact, viral posts, team performance, and recommended actions.
• Design and evolve the organization, language pools, shift strategy, vendor model, and capability roadmap to meet changing business and customer needs in digital landscape.
• Partner with WFM, QA, Training, Analytics to anticipate demand risks arising from seasonality, launches, policy changes, product feedback, viral trends, and external events, and lead timely operational adjustments.
• Lead and develop Team Managers and the broader team, fostering a high-performance culture with strong leadership capability, execution discipline and talent mobility.
• Develop talent and succession plans while strengthening leadership capability through coaching, mentoring, knowledge sharing, training, and targeted development plans.
• Drive leadership effectiveness and organizational engagement by assessing performance; communicating strategy, business updates, and expectations through skip-level 1:1s and team engagement activities.
• Ability to remain calm and make rational, decisive judgments in high-visibility, ambiguous situations with limited information, including viral or reputational crises, while identifying systemic risks before they escalate publicly.
• Address team performance decisively, fairly, and in line with Agoda values.
• 10+ years of progressive leadership experience in large-scale, multi-site, multi-country social care operations within technology, e-commerce, travel, consumer internet, or a high-growth consumer brand.
• Strong strategic thinking combined with exceptional operational execution and the ability to translate strategy into measurable outcomes.
• Proven experience building, scaling, and improving operating models across markets, channels, and customer segments.
• Advance stakeholder management and influencing capability, including credibility with senior leadership.
• Experience leading and developing managers, building high-performing teams, and creating resilient leadership pipelines.
• Strong analytical capability, including the ability to use data to diagnose performance issues, identify emerging risks, and prioritize investment.
• Working knowledge of social media listening, engagement, and case-management tools (e.g. Sprinklr, Sprout Social, or Meltwater).
• Working knowledge of SQL.
• Experience working in regulated, high-growth, or highly localized markets.
• Strong experimentation mindset, with experience testing and scaling new service, automation, or engagement models.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Working Hours: Regular Shift with some after-hours/on-call on a need basis for crisis management.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Convert digitally registered leads by contacting potential hotel partners via phone and email, focusing on mid-level TTV opportunities.
• Monitor and ensure completion of technical and commercial onboarding processes to achieve "Ready to Sell" and "First Booking" status.
• Manage onboarding for strategic acquisitions from the Account Developer team and leads generated via HBX webforms (public and internal).
• Support hotels and chains in the ARI mapping process via channel managers or connectivity platforms (e.g., SynXis).
• Share extranet credentials and contract code details necessary for system setup.
• Ensure completeness and accuracy of hotel content, including room names, descriptions, and images for proper client mapping.
• Monitor the first 10 room nights to ensure correct system setup, payment functionality, and competitive pricing compliance.
• Coordinate smooth handover to the commercial team with a structured plan, including key contacts, agreements, and potential challenges.
• Promote a digital-first approach by encouraging use of automated tools for hotel acquisition and onboarding.
• Skillset and Experience required.
• Bachelor's degree in Hospitality, Tourism, or a related field.
• Fluent in English & additional languages (e.g., Mandarin, Cantonese, Russian, German, French, Spanish).
• Experience in hotel distribution, OTA, travel tech, hospitality, or related industries preferred.
• Background in onboarding, acquisition, sales support, or partner/account management is an advantage.
• Strong understanding of hotel systems, channel managers, and ARI mapping processes.
• Excellent communication and stakeholder management skills.
• Comfortable with high-volume outreach (calls and emails).
• Ability to manage multiple tasks and projects in a fast-paced environment.
• Proactive and solution-driven mindset with good problem-solving skills.
• Familiarity with systems such as SynXis or similar connectivity tools is preferred.
• At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

ทักษะ:

Automation, Excel, Assurance, English

ประเภทงาน:

งานประจำ

• Has the required technical and functional expertise in the domain, with a strong understanding of Amadeus products, business processes, and customer operations.
• Works using established procedures while actively identifying opportunities for automation, standardization, and process optimization.
• Leverages data, digital tools, automation, and AI-enabled capabilities to improve efficiency, quality, and scalability of operational activities.
• Analyses information from multiple sources to support decision-making, recommend improvements, and drive continuous transformation initiatives.
• Collaborates effectively within a global and diverse team environment, sharing knowledge and contributing to collective success.
• Works with a moderate level of guidance from the manager while progressively increasing autonomy and ownership.
• Contributes to the evolution of operational practices by reducing repetitive manual activities and enabling higher-value business outcomes.
• Data Maintenance, Data Management & Operational Excellence.
• Ensure accurate and complete customer and provider data is received and maintained in accordance with defined SLAs.
• Ensure integrity, consistency, and quality of product-related data across products and customer segments.
• Perform quality analysis, data validation, monitoring, and controls during implementation and production activities.
• Support production by investigating, resolving, and monitoring data-related incidents (IRs/PTRs) within SLA commitments.
• Identify opportunities to improve data quality, streamline activities, and reduce operational inefficiencies.
• Contribute to automation initiatives by documenting recurring activities, proposing process improvements, and supporting implementation of automated solutions.
• Develop understanding of AI and automation tools used within the organization to enhance operational effectiveness.
• Knowledge Sharing, Customer Value & Process Transformation.
• Deliver content management training, workshops, and knowledge-sharing sessions to internal teams and customers.
• Optimize customer usage of products through audits, recommendations, workshops, and best-practice guidance.
• Review, simplify, and improve processes and procedures to enhance efficiency, scalability, and knowledge transfer.
• Lead continuous improvement initiatives that leverage automation and digital capabilities to eliminate repetitive tasks.
• Collaborate with stakeholders to identify opportunities that create measurable customer and business value.
• Act as a domain expert, supporting operational transformation and helping teams adopt more efficient ways of working.
• Contribute to the transition from task execution toward higher-value activities focused on analysis, optimization, and customer outcomes.
• Leadership, Consultancy & Transformation.
• Deliver consultancy and specialized services within the domain with full autonomy.
• Lead and manage Data Management initiatives while ensuring quality, timing, budget, and customer satisfaction objectives are achieved.
• Drive strategic process optimization and transformation initiatives through automation, AI enabled solutions, and operational excellence practices.
• Identify, design, and develop new services that provide additional value to customers and support business growth.
• Provide consultancy through audits, recommendations, workshops, training programs, presales activities, and improvement roadmaps.
• Mentor and guide team members, fostering knowledge sharing and supporting the evolution of Implementation Specialist into more supervisory and business-oriented roles.
• Promote innovation, continuous improvement, and adoption of scalable automated solutions across the organization.
• Strengthen expertise recognition with customers and internal stakeholders by acting as a trusted advisor and transformation champion.
• Contribute to shaping the future organization where automation handles repetitive activities, allowing teams to focus on business impact, customer success, and strategic initiatives.
• Bachelor's degree or equivalent experience in Information Technology, Computer Science, Engineering, Business, Travel & Tourism, or a related field.
• Experience in customer or product implementation, product configuration, activation, functional testing, customer onboarding, or production support. Experience with travel-distribution, ticketing, or payment solutions is strongly preferred.
• Good understanding of customer implementation lifecycles, travel-agency workflows, product activation and configuration, service readiness, SLA commitments, change or release processes, and operational excellence.
• Open to work in a hybrid set-up.
• Strong functional configuration and troubleshooting skills; end-to-end testing and validation; requirements and process documentation; implementation tracking and incident-management tools; Excel or similar tools for operational checks and monitoring; and practical awareness of automation, GenAI, and quality-assurance solutions.
• English - professional working proficiency; able to explain functional and technical topics clearly to customers and global teams.
• Ticketing and payment product functionality, customer and office setup, product activation, configuration dependencies, referential elements, market-specific requirements, implementation controls, migration or go-live support, and post-implementation hyper-care.
• Customer-focused and detail-oriented, with structured problem solving, ownership, clear communication, collaboration across functions and cultures, ability to manage priorities and deadlines, and a continuous-improvement mindset that embraces automation and AI-enabled ways of working.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
• Be aware of recruitment scams.
• Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

ทักษะ:

Problem Solving, YouTube

ประเภทงาน:

งานประจำ

• Medium and short-term forecasting.
• Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends.
• Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning.
• Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC.
• Shrinkage planning.
• Manage planned shrinkage (external and internal) based on team's capacity.
• Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '.
• Levers planning.
• Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement.
• Planning of demand suppression in the form of demand levers.
• Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.
• Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.
• Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).
• Support new team members and interns.
• Process improvement.
• Other activities as defined by WFM Manager.
• Prepare related WFM report.
• Nice to have.
• Experience in capacity planning within/outside contact center environment.
• Competencies.
• Agoda & function specific processes.
• Analytical Ability & Problem Solving.
• Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available.
• Data analysis.
• Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization.
• Data driven strategy.
• Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Behavior.
• Definition.
• Continuous improvement.
• Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.
• Embraces and drives change, is open and supportive of improvement opportunities identified by others.
• Deliver better together.
• Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.
• Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
• Enable others` success.
• Is committed to building and nurturing a culture of frequent feedback, coaching and career development.
• Provides clarity on accountabilities and goals and progress.
• Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.
• High-level written & verbal language/communication skills.
• Intermediate or above computer literacy (MS Excel particularly).
• High level problem solving / analytical reasoning skills.
• Working knowledge on the basics of WFM functions and terminologies.
• Experience.
• Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits.
• Trainings.
• OJT, capacity planning onboarding, high level training on other WFM functions.
• Location: The role is to be based out of Bangkok, Pune, Gurgaon or Kuala Lumpur Only. Visa & relocation will be provided.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Leadership Skill, Power point

ประเภทงาน:

งานประจำ

• Lead a team of Payment & Ops Support specialists.
• Lead, develop, and inspire a team of Payment & Operations Support Specialists.
• Set clear performance expectations and monitor team productivity and quality through structured KPIs and SLAs.
• Provide consistent, constructive coaching and performance feedback; identify gaps early and implement targeted action plans.
• Manage attendance, conduct, and team wellbeing with empathy and consistency.
• Drive talent growth by participating in recruitment, onboarding, and career development conversations.
• Act as a deputy for the Regional Customer Services Manager when required.
• Processing payment escalations.
• Interco/Merchant Commission Escalations.
• Cancelling & manually authorizing complex payments.
• Processing stuck refund via logging in to payment gateways' interfaces.
• Serve as a subject-matter expert - applying real-world payment industry knowledge to diagnose, triage, and resolve operational issues quickly.
• Oversees traffic distribution, reporting and analysis.
• Liaise with relevant stakeholders to source and distribute data for evaluation.
• Analyze operational data to uncover trends, root causes, and improvement opportunities.
• Leverage tools such as Excel, SQL, Tableau, or equivalent BI tools to translate raw data into actionable insights.
• Coordinate & delegate task ownership among team.
• Monitor and analyze Payment insights.
• Review and identify compliance opportunities across SOP, system process & regulatory requirements across a range of priority topics.
• Find and escalate root cause drivers of opportunities, identifying patterns and trends across teams.
• Identify and escalate business process & system improvement opportunities to improve customer experience, agent adherence and reduce inefficiencies/financial loss.
• Partner & liaise with a range of stakeholders to drive continuous improvement.
• Engage with operations leaders & FIN stakeholders to provide targeted, actionable insights for improvement.
• Partner with project leaders, Change Enablement leaders & L&D to provide people/process/system insights and improvement suggestions.
• Own issue improvement.
• Lead deep-dive investigations into recurring or high-impact payment issues.
• Drive and/or participate in mini-projects and process improvement initiatives end-to-end.
• Instill a continuous improvement mindset across the team - championing a culture where every inefficiency is an opportunity.
• Onboard new Payment & Ops Support Specialists.
• Coach and mentor new Payment & Ops Support specialists.
• Experience: 6+ years of blended experience in payment operations, financial services, project management, customer support, or contact center operations, with a minimum of 2 years in a people-management or managerial role.
• Payment operations expertise: Direct experience handling payment escalations, refunds, chargebacks, disputes, authorizations, reconciliation, or gateway-level issue resolution.
• Financial services background: Hands-on professional experience at a payment gateway, fintech company, e-wallet provider, digital bank, merchant acquirer, or card scheme is strongly preferred.
• Data acumen: Strong ability to analyze operational data, identify trends, and present insights clearly; proficiency in Excel and PowerPoint is required; SQL, Tableau, or BI tools are a strong advantage.
• Risk & compliance awareness: Understanding of financial controls, regulatory requirements, customer risk, and opportunities to prevent errors, financial loss, and compliance incidents.
• Effective communication: Ability to explain payment and operational findings to stakeholders and produce clear reports, summaries, and improvement recommendations.
• People management: Demonstrated ability to coach, mentor, motivate, and manage team productivity, quality, attendance, and performance.
• Problem solving & continuous improvement: Ability to investigate complex, multi-layered issues, define root causes, and drive resolution independently.
• Teamwork & collaboration: Trusted partner across multiple functions, including Operations, Finance, Payments, Risk, and Compliance; reliable under pressure.
• Ownership: Demonstrated ownership, accountability, attention to detail, and resilience in fast-paced, dynamic, multicultural environments.
• English proficiency: Excellent command of spoken and written English; the ability to speak and write in any additional language will be preferred.
• Experience with payment gateways, card schemes, merchant acquiring, digital wallets, fraud operations, or transaction monitoring.
• Knowledge of Agoda products, payment processes, and post-booking customer-service procedures.
• Consistency and reliability / Flexibility and agility.
• Emotional intelligence & control, calm, patient.
• Empathy and common sense.
• Strong facilitation and presentation skills.
• Freedom from prejudice, able to evaluate without biases.
• Leadership skills - ability to lead and organize small group of individuals.
• Presentation (Excel, PowerPoint).
• Working Shift: 5 days rotating shift schedule, with weekends and Public Holiday included (shifts rotate throughout the week). Additional working hours may be required based on specific business needs.
• Location: This position will be working in Bangkok, Thailand. Relocation support eligibility is provided.
• Qualification/Suitability check -> SHL G+ -> First interview with Payment RCSM -> Candidates who pass the 1st interview will proceed to final interview with Lead SPM.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Korean

ประเภทงาน:

งานประจำ

• Lead a team of approximately 15 contact center agents in an inbound contact center setup.
• Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met.
• Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis.
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.
• Ensure the proper and effective implementation of new and existing customer service structures & procedures.
• Understand & analyze multi channel traffic reports, proactively make suggestions for improvement.
• Monitor team attendance, document infractions and implement corrective action.
• Assist with planning/organizing the proper coverage & align staffing.
• Supervise the quality assurance process and related training of staff members to ensure quality customer service.
• Participate in recruitment activities (screening, interviewing).
• Act as a backup of Regional Manager if needed.
• At least 2 years of people management experience in a contact center environment.
• Excellent English & Korean communication skills (verbal & written).
• Able to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable.
• Proven track record in evaluating, analyzing, implementing, leading, and monitoring processes to enhance contact center efficiency and staff performance.
• Strong interpersonal skills and abilities in building partnerships with other departments and interacting with diverse individuals.
• Ability to handle multiple projects and effectively manage timelines.
• Experience in hiring, training, coaching and people management practices.
• Proficiency in Microsoft products including Word, Excel and PowerPoint.
• Experience in managing stakeholder is a plus.
• Experience in managing remote teams is an advantage.
• A highly diverse, multicultural work environment.
• Flexible Hybrid Work Model (with a one-time WFH allowance).
• A compensation package, including benefits and performance-linked bonus, that is competitive for the role and aligned with country and industry standards.
• Agoda staff discount on bookings.
• Career development opportunities.
• Supplemental medical & life insurance.
• Employee well-being programs.
• seoul.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Branding

ประเภทงาน:

งานประจำ

• Brand Ownership, Commercial Delivery & Through-the-Line Execution (80%).
• Focus: Support full-spectrum brand management to drive awareness, trial, penetration, and sales.
• Execute integrated brand initiatives across ATL and BTL - delivering clear commercial outcomes across awareness, education, trial, and conversion.
• Own the end-to-end digital marketing funnel across paid and organic social media.
• Work cross-functionally with Design, Ecommerce, Retail, Trade, and external partners to bring campaigns to life across all touchpoints.
• Develop and adapt campaign toolkits, brand assets, and sales/trade materials, with the support of regional marketing.
• Govern brand expression across every touchpoint in Thailand - including messaging, visual identity, packaging, POSM, retail displays, e-commerce marketplaces, partnerships, and other brand expressions.
• Support retail activations and leverage retailer promotional programs/mechanisms (e.g., Watson's thematic campaigns) to drive trial and sales uplift.
• Support the development and testing of new growth levers based on business needs - proposing approaches, evaluating impact, and adapting plans as the Thailand strategy evolves with leadership direction.
• Track brand health, competitor activity, campaign performance, and consumer insights; translate learnings into recommendations for future initiatives.
• Manage campaign timelines, budgets, and reporting with accuracy and ownership.
• Lead Sampling Activations and Brand Events (20%).
• Trial and Sampling Activations.
• Lead the planning, coordination, and execution of IRL activation events in Bangkok from start to finish.
• Own logistics, staffing, sampling allocation, partner coordination and on-ground operations.
• Ensure FPD delivers high-quality trials at scale, with efficient operations and strong user experience in office environments.
• Analyse performance, report outcomes, and recommend improvements to scale or refine the format.
• Develop a scalable playbook for expanding IRL activations beyond Bangkok, depending on business needs and market readiness.
• Brand Events - Key Strategic Support.
• Support the planning and execution of brand events.
• Coordinate booth design, storytelling, sampling operations, traffic-driving mechanics and sales-driving promotions.
• Manage logistics, partner communication, and on-ground setup to ensure smooth delivery.
• Activate influencer engagement and marketing to drive attendance, buzz and event sales.
• Track performance and generate learnings to inform future executions.
• Continuous Learning & Optimisation.
• Surface insights from Sampling and Brand Events to improve sampling efficiency, cost per trial, and cultural relevance.
• Identify what formats to scale, what to iterate, and how to evolve these flagship initiatives as growth levers for Thailand.
• Minimum 2-5 years of experience in marketing or consumer or high growth environments.
• Someone who takes ownership, moves with urgency, and delivers high-quality execution.
• Strong in coordination and communication, comfortable managing multiple stakeholders.
• Proven ability to execute commercially, run media campaigns on platform (Meta, TT) and track performance.
• Commercially-minded, with a clear understanding of how brand activities drive trial, conversion, and growth.
• A natural problem-solver who takes initiative, owns tasks end-to-end, and applies learnings to improve each cycle.
• Able to adapt quickly in a fast-changing market and proactively propose improvements.
• A brand steward who cares deeply about consistency, quality, and consumer experience across all touchpoints.
• Familiarity with the Thailand market is preferred.
• n.
• Make a difference - As a fast-growing consumer start-up, joining us is both an opportunity to make a real difference in the lives of millions of women, as well as experience unique learnings first-hand as we scale up.
• Great team - We have a diverse team across Asia-Pacific where you will get to work alongside bright and driven individuals with proven experience in high-growth environments in both startups and MNCs alike.
• Strong backing - We are funded and backed by top angel investors in SE-Asia.
• Working flexibility - We believe in a hybrid working environment, where our team can benefit from the best advantages of working from home, working from office, and anywhere in between.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Management

ประเภทงาน:

งานประจำ

• Work closely with senior stakeholders and colleagues on developing their teams to achieve ambitious business strategies, e.g., new ways to engage with partners, product innovation models, building culture and organization structure, and the necessary work to maintain high standards of performance and high employee engagement.
• Use data to inform strategy, track and measure impact of programs tied to business output.
• Provide proactive analysis of data to identify patterns and provide actionable recom ...
• Patterns of employee behavior such as attrition, promotion, performance management outcomes,.
• Employee sentiment surveys.
• Demographic patterns.
• Employ innovative methods to scale capability, that go beyond traditional learning, including role and organizational design, process and tools improvement, various learning modalities, etc.
• Be a trusted advisor to leadership and play a critical role in enhancing their effectiveness through assessment, feedback and coaching.
• Promote People compliance and operations to minimize regulatory violations and prevent rework.
• Lead organizational change initiatives that strengthen adoption of new ways of working, improve employee engagement, and enable sustainable performance outcomes.
• Apply change management, stakeholder engagement, and communication strategies to help teams navigate transformation and embed lasting behavioral and cultural change.
• What You'll Need to Succeed.
• 8+ years of experience in strategic or management consulting and/or relevant experience in Talent Management and People operations at a multi-national organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Facilitating and coaching with an ability to clearly articulate messages to a variety of audiences.
• Ability to bring business perspectives and facilitate outcomes is critical, and will be magnified with rich experience in HR, particularly in organizational design, onboarding, compensation, business consulting, and data analysis.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong problem-solving and ability to work with data to identify patterns and generate actionable insights.
• Excellent communication skills and experience in meeting and presenting to senior executives.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment.
• Ability to effectively handle ambiguity and adapt in a constantly changing business environment.
• Display of humility, flexibility, excellent interpersonal skills, and the ability to lead critical conversations is paramount.
• Flexibility and a sense of humor are a must.
• This role is Based in Bangkok.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Content Creation & Publishing (30%).
• Own Blood Thailand's social channels end-to-end (TikTok, Instagram, Facebook, and wherever our audience goes next) - strategy, content calendar, creation, and publishing.
• Create scroll-stopping short-form content hands-on - script, shoot, and edit TikToks/Reels yourself using CapCut/Canva-grade tools, without waiting on an agency.
• Ride trends fast - spot a format in the morning, ship our version by evening - while building evergreen content pillars around period education, myth-busting, and product.
• Localize Blood's brand voice for Thailand - work within our brand guidelines and regional voice framework, translating it for Thai audience in natural, native Thai (not translated-from-English Thai).
• Performance Marketing (30%).
• Own Meta and TikTok Ads end-to-end and hands-on - budgets, campaign structure, audience and bidding strategy, creative testing - run as ongoing experiments, not set-and-forget spend.
• Own the full funnel across both online and retail: turn top-performing organic content and UGC into paid creative that lowers CAC online and drives shoppers to Watsons shelves.
• Report on ROAS, CAC, and spend efficiency by platform - and reallocate budget to what the data says.
• Influencers & UGC (15%).
• Source, brief, and manage Thai micro-influencers, KOLs, and UGC creators; build a repeatable creator pipeline that feeds both organic and paid.
• Community Management (15%).
• Reply to comments and DMs in-voice, turn customers into advocates, and make our comment section a place people screenshot.
• Be the voice of the Thai consumer internally - feed community insights back into product, campaigns, and launch plans.
• Analytics, Experiments & New Channels (10%).
• Track one view across organic and paid - growth, engagement, ROAS, CAC, content-to-site traffic.
• Test new formats, platforms, and collab ideas (LINE OA, TikTok Shop, affiliate creators, lives) - kill fast what doesn't work, scale what does.
• 2-4 years running social media for a consumer brand, creator, or agency - with an account you grew and can show us (personal pages count).
• Hands-on fluency in Meta and TikTok Ads - able to run and optimize campaigns directly, not just brief an agency.
• A maker, not just a manager - comfortable on both sides of the camera, with hands-on editing skills and a portfolio of TikToks/Reels you made yourself.
• Chronically online in the best way - fluent in Thai meme culture, trend cycles, and what makes people share something.
• A sharp writer in native Thai with working English for the regional team, able to be funny about a topic most brands are awkward about - and unafraid of the word "period".
• Entrepreneurial, zero-to-one mindset with a strong bias to action - you'd rather post, learn, and iterate than wait for perfect.
• n.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Data Analysis

ประเภทงาน:

งานประจำ

• Lead HRIS operations at Tier 2 and above process, including change requests and data access requests, with clear prioritization, routing, escalation, and ownership through resolution.
• Lead operational reviews, track corrective actions, and measure improvement against agreed baselines and targets for efficiency, quality, and employee experience.
• Monitor service level agreements (SLAs), workload, and aging tickets; coordinate timely action to maintain service quality.
• Build dashboards and analyze ticket trends, resolution times, customer satisfaction (CSAT), and reopen rates to guide operational decisions.
• Validate ticket data and standardize metric definitions so performance reporting is accurate, consistent, and actionable.
• Create and maintain SOPs, process maps, and knowledge articles, including approval and access controls for change requests and data access requests.
• Investigate recurring issues and prioritize process improvements, self-service, and automation based on employee impact, risk, and effort.
• Coordinate change requests with HRIS specialists and project managers, including requirements, approvals, testing, support handovers, and process adoption.
• What you will Need to Succeed.
• 8+ years of experience in HRIS or IT service operations, or HR Technology, shared services, or operational excellence, with hands-on responsibility for ticket management and process improvement.
• Hands-on experience with ticketing tools such as Jira Service Management, ServiceNow, or Zendesk, managing queues, priorities, SLAs, and escalations for support tickets, change requests, and data access requests.
• Strong data analytics skills, including Excel or Google Sheets and reporting tools, with the ability to validate data, identify root causes, and translate insights into practical improvements.
• Experience creating SOPs and process maps, standardizing workflows, and helping teams adopt consistent ways of working.
• Experience defining service metrics and KPIs, establishing baselines and targets, and building dashboards that balance efficiency, quality, and customer satisfaction.
• Strong stakeholder management skills, with the ability to align technical and business teams, manage expectations, and drive action through clear written and spoken English.
• A proactive approach and strong ownership, with sound prioritization and judgment when handling confidential employee data and access controls.
• It is Great If You Have.
• Hands-on Workday experience, including HRIS support, business processes, reporting, or security and access management.
• SQL skills or experience with Power BI, Tableau, or Zendesk Explore.
• Practical knowledge of ITIL, Lean, Six Sigma, self-service, or workflow automation.
• Experience working across regions in an international technology company.
• telaviv.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• เงินเดือน Service Charge และ Incentive (ตามเงื่อนไขบริษัท).
• โอกาสทำงานกับลูกค้า VIP และนักท่องเที่ยวระดับนานาชาติ.
• สภาพแวดล้อมการทำงานระดับลักชัวรี พร้อมทีมงานมืออาชีพ.
• โอกาสเติบโตในสายงาน Guest Relations และ Hospitality
• ต้อนรับและดูแลลูกค้า VIP ด้วยมาตรฐานการบริการระดับสากล.
• สื่อสารกับลูกค้าชาวต่างชาติ ทีมงาน และผู้บริหาร ทั้งภาษาอังกฤษและภาษาจีน (Mandarin).
• ดูแลการจองโต๊ะ รายชื่อแขก VIP และประสานงานกับฝ่ายรักษาความปลอดภัยและผู้จัดการ.
• สร้างความประทับใจตั้งแต่การต้อนรับจนถึงการอำนวยความสะดวกตลอดการใช้บริการ.
• เป็นตัวแทนของแบรนด์ด้วยบุคลิก การแต่งกาย และการบริการที่เป็นมืออาชีพ
• สัญชาติไทย หรือมีสิทธิทำงานในประเทศไทยอย่างถูกต้อง.
• สามารถสื่อสารภาษาอังกฤษและภาษาจีน (Mandarin) ได้ในระดับใช้งานทางธุรกิจ.
• มีประสบการณ์ด้าน Front Office, Guest Relations, Concierge, VIP Services หรือ Customer Service.
• หากเคยทำงานในโรงแรม 4 - 5 ดาว รีสอร์ตหรู สายการบิน เลานจ์พรีเมียม หรือธุรกิจ Luxury Hospitality จะได้รับการพิจารณาเป็นพิเศษ.
• บุคลิกดี มั่นใจ ยิ้มแย้ม และมีใจรักงานบริการ.
• สามารถทำงานกะกลางคืน และทำงานในสภาพแวดล้อมของสถานบันเทิงระดับพรีเมียมได้.

ทักษะ:

SQL, Python

ประเภทงาน:

งานประจำ

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world's difficult problems by collaborating as needed across regions, product areas, and functions.
• Bachelor's degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Strong data skills.
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders.
• Experience developing and launching products.
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
• Hands-on mentality.
• MBA or Master's degree in Math, Economics, Computer Science or Statistics.
• Data tools - SQL, Python, R, or equivalent.
• seattle.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Meet Deadlines, YouTube, English

ประเภทงาน:

งานประจำ

• Schedule meetings across multiple time zones, prepare agendas, and document meeting notes and decisions.
• Communicate and coordinate with globally distributed stakeholders across time zones.
• Track project milestones, risks, and dependencies to support effective project execution.
• Coordinate with cross-functional teams to gather input and ensure alignment on deliverables.
• Proactively follow up on action items and dependencies to support on-time project delivery.
• Develop clear, well-structured documentation to communicate project progress and insights.
• Collaborate with team members on additional tasks as needed.
• Willingness to participate in calls from 7:30 PM - 10:00 PM Bangkok time (Mon - Thu).
• Candidate must be a Thai national, as visa sponsorship is not available for this role.
• 1-2 years of relevant project operations / management experience preferred.
• Comfortable using project trackers, documentation, and collaboration tools.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proactive and solution-oriented, with excellent written and verbal communication skills in English.
• Strong attention to detail and accuracy.
• A collaborative team player.
• Experience working in a technology company is a plus.
• Availability to join immediately is preferred.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Friday to Wednesday, 11:00 - 19:00.
• Every other Sundays can be worked from home.
• Day off on Thursday.
• Respond to client inquiries via email and WhatsApp.
• Follow up with clients promptly and professionally.
• Assist in developing partnerships with local vendors.
• Coordinate events and ensure smooth execution, including hosting and animating events.
• Oversee day-to-day event administration and customer service.
• Update client databases and manage communication.
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills and experience.
• Strong accountability and caring for client.
• Comfortable coordinating bookings with adult entertainment performers.
• Flexible and organized (need to respond to WhatsApp messages outside of office hours).
• Able to ride a scooter is a plus.
• Company phone.
• Travel and event expenses covered.
• competitive salary with commissions, and opportunities for growth within the company.
• Free Team lunch every Friday.
• Monthly bonus when the target is reached.
• 50% off for Scooter rental.
• Company Party and Outing.
• Kids Birthday Bangkok: https://bangkokkidsbirthday.com/.
• Bangkok Party Rental: https://bangkokpartyrentals.com/.
• Thai Boat Party: https://thaiboatparty.com/.
• Bachelor Party Bangkok: https://bachelorbangkok.com/.
• Hen Night Bangkok: https://hennightsbangkok.com/.
• Bangkok Party Vehicles: https://partyvehiclesbangkok.com/.
• Bangkok Celebrations: https://bangkokcelebrations.com/.
• Bangkok Male Strippers: https://bangkokmalestrippers.com/.
• Wedding Planners Thailand: https://weddingplannersthailand.com/.
• Best Party Bangkok: https://www.bestpartybangkok.com/.
• Bangkok Midgets: https://bangkokmidgets.com/.
• Bangkok VR Rentals: https://bangkokvrrentals.com/.
• Bodyguards Bangkok: https://bodyguardsbangkok.com/.
• Elite Concierge: https://www.eliteconciergebkk.com/.
• Bangkok Catering: https://bangkokcatering.com/.
• Bachelor Party Thailand: https://www.bachelorpartythailand.com/.
• Bangkok Party Planner: https://www.bangkokpartyplanner.com/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/k6yjlWgZu8QDY0Xnv.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

TensorFlow, Big Data, Hadoop, Docker, Kubernetes

ประเภทงาน:

งานประจำ

• Lead the design, development, and implementation of on-premises MLOps solutions that support the delivery of machine learning models.
• Collaborate with data scientists and software engineers to build scalable and efficient data pipelines and model training and deployment systems.
• Develop and maintain monitoring and management tools to ensure the reliability and performance of our on-premises MLOps infrastructure.
• Work with stakeholders across the organization to understand their machine learning needs and requirements, and to develop MLOps solutions that meet those needs.
• Stay up-to-date with the latest trends and technologies in MLOps, machine learning, and artificial intelligence, and share your knowledge with the team to help us stay at the forefront of the field.
• Mentor junior members of the team and help them grow their skills and expertise in MLOps.
• Troubleshooting and debugging user issues.
• What You'll Need to Succeed.
• 5+ years of experience in MLOps, Software engineering, Data engineering, or a related field.
• Strong programming skills in a modern programming language (Java, Scala, Python, Kotlin).
• Hands-on experience with Kubernetes - deploying and operating workloads (jobs, services, or ML/training pipelines), debugging pod failures, and working with core concepts (Deployments, ConfigMaps/Secrets, Services, resource limits).
• Excellent communication and collaboration skills, and the ability to work effectively in a team environment.
• Value code simplicity and performance.
• Understanding of ML Projects lifecycle.
• Experience with MLOps platforms, such as Kubeflow or MLFlow.
• Experience with ML frameworks - like scikit-learn, LGBM, Tensorflow, PyTorch etc.
• Experience with Big Data tools - Spark, S3, Hadoop.
• Strong knowledge of containerization and container orchestration technologies, such as Docker and Kubernetes.
• Experience with DevOps and CI/CD practices.
• Has experience building and scaling model serving tools, i.e building APIs with tight SLAs.
• Passion for the engineering behind machine learning, and scaling it.
• Experience designing and building MLOps infrastructure, including data pipelines, model training and deployment systems, and monitoring and management tools.
• telaviv.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ทักษะ:

YouTube, English

ประเภทงาน:

งานประจำ

• In this role you will be: Investigate and resolve payment disputes between Agoda and partners Work closely with partners to address payment issues and find mutually agreeable solutions Extract insights from dispute resolutions to streamline payment processes and reduce future disputes.
• Deliver consistent partner support daily by leveraging your communicative strengths and problem-resolution abilities.
• Collaborate with team members across various departments, gaining exposure to multip ...
• Open to candidates seeking their first professional role, especially recent graduates.
• Strong attention to detail with excellent problem-solving skills.
• Good organizational abilities, with the capacity to work effectively in a team setting.
• Proficiency in basic Excel functionality.
• Proficiency in SQL is an advantage.
• Must have a fluent command of the English language.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Accounting, Scrum, SQL, Hadoop, YouTube

ประเภทงาน:

งานประจำ

• Work closely with a diverse set of stakeholders in Finance and other parts of the organization.
• Consult stakeholders to propose the best suited data solution.
• Build end-to-end solutions including data workflows, dashboards, reports etc.
• Become familiar with financial data ecosystem at Agoda.
• Help the Finance Analytics team drive value for the Finance department and Agoda as a whole.
• Undergraduate degree.
• 5+ years of experience with BI & analytics tools (SQL, Tableau, Metabase or similar technologies). Ideally 7+ yrs but not mandatory.
• Experience in ETL tools, data modelling and have proficient knowledge of SQL and Relational Databases: the ability to write, execute and interpret queries is essential.
• Quick learner, problem-solving aptitude, effective prioritization, proactive and strong attention to detail.
• High sense of ownership and growth mindset, ability to be self-directed.
• Ability to understand business questions/requests and be able to suggest proper BI solutions which are measurable and scalable.
• Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
• Advanced Excel modelling (OLAP cubes & VBA a bonus).
• Accounting/Financial knowledge and commercial acumen.
• Solid technical/functional knowledge in statistics.
• Familiarity with scrum/agile methodology.
• Other helpful skills - T-SQL, batch scripting, ODBC, data mining, Hadoop.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.