เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Analyze business requirements and translate them into technical specifications.
• Design and implement scalable and maintainable.NET applications using C# and related technologies.
• Collaborate with cross-functional teams including front-end developers, QA, DevOps, and project managers.
• Conduct code reviews and ensure adherence to best coding practices and standards.
• Troubleshoot and resolve technical issues across environments.
• Participate in architecture discussions and help define technical roadmaps.
• Provide technical guidance and mentorship to junior developers.
• ABOUT YOU
• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Minimum 5 years of professional experience in.NET development with strong expertise in C#.
• Solid understanding of object-oriented programming and design patterns.
• Experience with ASP.NET Core, VB.NET, Entity Framework, and RESTful APIs.
• Proficiency in working with relational databases (SQL Server, etc.).
• Familiarity with cloud platforms (Azure is a plus).
• Ability to work in Agile/Scrum environments.
• Strong problem-solving and communication skills.
• Fluent in English.
• WHY AMARIS?
• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
• Equal Opportunity
• At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
• Who are we?
• Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
• Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
• Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
• Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
• As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
• We look forward to meeting you!

ประเภทงาน:

งานประจำ

• วิเคราะห์งานเพื่อจัดทำมาตรการความปลอดภัยในการทำงาน (Risk Assessment) ศึกษาขั้นตอนงานก่อสร้างเพื่อระบุอันตราย ประเมินความเสี่ยง และจัดทำแผนป้องกันให้สอดคล้องกับกฎหมายและนโยบายบริษัท.
• เสนอแนะมาตรการความปลอดภัยในการทำงานต่อผู้บริหาร (Safety Recommendation) เสนอแนะแนวทางปรับปรุงแก้ไขสภาพงานที่ไม่ปลอดภัย และมาตรการป้องกันอุบัติเหตุ.
• ตรวจสอบ และประเมินสภาพแวดล้อมการทำงาน (Unsafe Action&Condition Inspection & Environmental Check) ตรวจสอบค้นหาพฤติกรรม หรือสภาพแวดล้อม ที่ไม่ปลอดภัย เช่น ตรวจสอบเครื่องม ...
• วิเคราะห์สาเหตุของอุบัติเหตุ/การเจ็บป่วยจากการทางาน (Incident & Root Cause Analysis) สอบสวนอุบัติเหตุ วิเครำะห์สำเหตุ และเสนอแนวทำงป้องกันกำรเกิดซ้ำ.
• จัดทำรายงานและเสนอผลต่อผู้บริหารและหน่วยงานราชการ (Legal & Management Reporting) จัดทำรายงานอุบัติเหตุ ผลการตรวจสอบ และรายงานด้านความปลอดภัยที่เกี่ยวข้องตามที่กฎหมายกำหนด.
• อบรมให้ความรู้ด้านความปลอดภัยแก่พนักงานและผู้รับเหมา (Safety Training & Awareness) จัดอบรมพนักงานใหม่, โครงการเริ่มก่อสร้างใหม่, ประชุมความปลอดภัยโครงการ และกิจกรรมส่งเสริมวัฒนธรรมความปลอดภัย.
• ประสานงานกับหน่วยงานราชการหรือบุคคลภายนอก (External Coordination) ติดต่อประสานงานกับหน่วยงานราชการ เช่น กรมสวัสดิการแรงงาน หรือหน่วยงานท้องถิ่น.
• ติดตามการดำเนินการตามแผนงานความปลอดภัยของโครงการ (Safety Monitoring & KPI Tracking) ตรวจสอบความคืบหน้า และผลการดำเนินงาน SHE และรายงานผลต่อฝ่ายบริหารอย่างต่อเนื่อง.
• จัดทำและเก็บบันทึกเอกสารความปลอดภัย (SHE Documentation & Record Keeping) จัดทำและเก็บรักษาเอกสาร เช่น รายงานตรวจสอบ อุบัติเหตุ และการอบรม.
• ส่งเสริมกิจกรรมและวัฒนธรรมความปลอดภัย (Safety Culture & Campaigns) สนับสนุนกิจกรรม Vision Zero, และรณรงค์สร้างจิตสำนึกความปลอดภัยเชิงรุก.
• ติดตามและเสนอแนวทางพัฒนาอย่างต่อเนื่อง (Continuous Improvement) วิเคราะห์ข้อมูล SHE เพื่อปรับปรุงระบบการบริหารความปลอดภัยและสิ่งแวดล้อมอย่างยั่งยืน.
• ปริญญาตรีสาขาอาชีวอนามัยและความปลอดภัย หรือสาขาที่เกี่ยวข้อง. ที่กระทรวงศึกษาธิการ และกรมแรงงานรับรอง.
• มีประสบการณ์ด้านความปลอดภัยในงานก่อสร้าง 3-5 ปี และผ่านงานโครงการก่อสร้างอาคาร หรือที่พักอาศัย.
• มีความรู้ด้านกฎหมายความปลอดภัยและสิ่งแวดล้อม.
• มีทักษะการตรวจสอบ วิเคราะห์ความเสี่ยง และการสื่อสารที่ดี.
• สมัครงาน โปรดระบุ Expected Salary.
• Co working Space
• ฟิตเนต
• ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ
• กองทุนสำรองเลี้ยงชีพ
• โบนัสประจำปี
• วันลาพักร้อน เมื่อผ่านทดลองงาน
• วันลา Workation
• วันหยุดพิเศษในเดือนเกิด
• ตรวจสุขภาพประจำปี
• เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ.
• การเดินทาง
• BTS: สถานีพหลโยธิน24
• MRT: สถานีพหลโยธิน
• บริการเรียกรถผ่าน App MuvMi.
• ติดตามข่าวสารจาก SC ASSET ได้ที่
• http://insidesc.scasset.com/.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Teamwork, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and implement employee engagement initiatives aligned with organizational goals.
• Analyze employee feedback and engagement survey results to identify opportunities for improvement.
• Design and organize engagement activities, events, and recognition programs to boost morale and foster teamwork.
• Collaborate with cross-functional teams to create and execute development programs that enhance employee satisfaction.
• Conduct focus groups, workshops, and interviews to gather insight into employee sentiments and ideas.
• Implement action plans based on employee feedback to address concerns and enhance engagement.
• Learning & Development.
• Conduct assessments to identify training and development needs across various departments.
• Collaborate with managers and employees to determine skill gaps and areas for improvement.
• Design, develop, and deliver engaging training programs and workshops that cater to the assessed needs.
• Utilize various instructional methods and technologies, including e-learning, on-the-job training, and classroom-based training.
• Support employee career development initiatives, including mentoring programs and leadership training.
• Assist in the design and implementation of succession planning and talent management strategies.
• Bachelor s degree in an HR discipline or related field required; MBA or master s degree preferred.
• 3-5 years of Human Resource experience.
• Proven experience in L&D and employee engagement.
• Competency require (Knowledge, Skills, Attribute).
• Expertise in HR best practices with the ability to build sustainable long-term strategies.
• Thorough knowledge of human resource management principles and best practices.
• Excellent knowledge of Thai Labor Laws, employment legislation and regulations.
• A business acumen partnered with attention to the human element.
• Knowledge of data analysis and reporting.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal skills.
• Diligent and firm with high ethical standards.
• Fluent in Thai and English both spoken and written.

ทักษะ:

Risk Management, Internal Audit, Excel, English

ประเภทงาน:

งานประจำ

• AML Watchlist Management: Ensure that AML Watchlist is updated in a timely manner upon any change from relevant international bodies, regulators, and MUFG.
• System Enhancement: Coordinate with ITPM, IT Application Owner to provide requirements for FCC related system enhancement / development (e.g. KYC system and Transaction screening system) including UAT testing (both internal and external systems) as a user.
• Advisory: Provide advice, consultation, and training to business unit/support unit o ...
• Policy, Procedure, Operating Manual Setting and Review: Set and review relevant FCC s Policy, Procedures, Operating Manuals.
• Management Reporting: Prepare Management reports to relevant Committees, and BOD when necessary.
• Others: Liaison with MUFG on FCC matters, support FCC Division Head and FCC.A Department Head on FCC.A matters, and other tasks as assigned.
• Bachelor s degree or higher in Law, Business Administration, Economics or related fields.
• Experiences in banking or financial institution on financial crimes compliance, regulatory compliance, risk management, or internal audit for 3-5 years.
• MS Office suite and other data management and data analytic skills (e.g. Excel, SQL, and Access).
• Strong willingness to learn with the ability to acquire new knowledge quickly.
• Possesses foundational knowledge of financial crime s relevant law, regulations, and landscape.
• Good problem solving, analytical, and communication skill.
• Independent, energetic, self-driven for excellence, and sense of ownership.
• Able to work independently and collaboratively, including under pressure.
• Good command in English.
• Talent Acquisition Department Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.

ประเภทงาน:

งานประจำ

• Drive organization design and workforce planning to ensure an effective structure, roles, and responsibilities.
• Lead and support change management initiatives to enhance organizational agility and performance.
• Develop and implement employee engagement and culture-transformation programs.
• Analyze organizational issues and provide OD interventions (e.g., team effectiveness, process improvement).
• Partner with management to design HR policies, systems, and frameworks that support business goals.
• Bachelor s or Master s degree in Human Resource Management, Psychology, Business Administration, or a related field.
• At least 3-5 years of experience in HRD and/or OD
• Strong knowledge of training and development, competency frameworks, and OD methodologies.
• Strong analytical, project management, and facilitation skills.
• Excellent communication skills in both Thai and English.
• Proactive, with a strategic mindset, and able to work collaboratively with stakeholders at all levels..
• Office of Human Capital
• Chang International Company Limited
• Thaibev Quarter Building, 8-9th Floor, Ratchadaphisek Rd., Khlong Toei, Bangkok 10110.

ทักษะ:

Industry trends, Project Management

ประเภทงาน:

งานประจำ

• Develop and lead change management strategies and methodologies for the successful execution of various projects and initiatives.
• Collaborate with senior management to create and implement change management plans, ensuring clear communication and understanding throughout the organization.
• Conduct thorough assessments of factors impacting change, including potential risks, challenges, and opportunities.
• Proactively identify and address resistance to change by establishing buy-in from key stakeholders, including employees, management, and external partners.
• Utilize effective communication channels and tools to deliver clear, concise, and timely messages related to changes in business practices and processes.
• Train and mentor employees on change management practices, fostering a positive and collaborative environment conducive to change.
• Collaborate with cross-functional teams to identify areas for improvement in business processes.
• Analyze existing business processes, pinpoint gaps, and recommend and implement process improvements to enhance efficiency and effectiveness.
• Lead project teams to drive the successful implementation of business process improvements, ensuring alignment with organizational goals and objectives.
• Continuously monitor and evaluate the effectiveness of implemented changes, making necessary adjustments as needed.
• Stay up-to-date with industry trends and best practices related to change management and business process management.
• Contribute to support progress update and measurement tracking for the strategic initiatives pipeline.
• Bachelor s degree in business administration, Human Resources, Organizational Development, or a related field (Master's degree preferred).
• Competency require (Knowledge, Skills, Attribute).
• Proven experience (>10 years) in leading change management initiatives within complex organizations.
• Strong knowledge and understanding of change management methodologies, tools, and best practices.
• Experience in process improvement methodologies, such as Six Sigma or Lean, is highly desirable.
• Exceptional project management skills, with the ability to successfully manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, including the ability to influence and motivate stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Proficient in using business process management tools and software.
• Relevant certifications in change management or process improvement (e.g., Prosci, BPMN) are a plus.

ทักษะ:

Project Management, Compliance, Creativity

ประเภทงาน:

งานประจำ

• Project management for new openings / transition hotels on all distribution systems (CRS, PMS, RMS, BI, Loyalty, Sales CRM) on-boarding / transition within the Ennismore/TARS ecosystem for assigned properties.
• In collaboration with local Revenue resources, supports the planification and configuration of main tools for new openings or transitioning hotels.
• Distribution.
• Support for the configuration and mapping of new channels.
• Supporting on the rate loading process for global offers.
• Lead regularly audit property compliance for PMS and CRS best practices relating to revenue management and reservations.
• Lead for ALL as it relates to CRS loading, troubleshooting for assigned region.
• Lead optimization of CRS/PMS/Booking engine/OTA/CTO for Offers and campaign management.
• Assist in troubleshooting on systems connectivity and technical glitches.
• Assist in developing the RM and Distribution training support for new team members.
• Encourage sharing of best practices across hotel brands related to CRS, PMS, RMS, and Booking Engine management.
• RMS.
• Support the assigned Revenue Manager in the deployment of the tool (training and setup assistance).
• Conduct training refreshers for team members on RMS (Ideas G3) best practices. Lead support programs for Ideas G3.
• Responsible for deploying future system updates.
• Conduct audits upon hotel request.
• Conduct audits upon group request (Accor Turnaround Project).
• Support Revenue Team in translating their strategies in execution.
• Business Intelligence.
• Business Intelligence dashboard creation and data integrity for assigned properties.
• Creation of reports for head office use.
• Assistance in creating reports for local use.
• Support for monitoring potential significant technical issues after logging a ticket with FLYR support.
• Participation in the development of sales or RM strategies through data utilization.
• Support in data integrity checks for the properties within your scope.
• Lead on project analysis as necessary.
• Assist with analysis and data collection within Brand, Sales, and Revenue leaders, to ensure properties are outperforming budgeted goals and expectations.
• Ennismore Booking Engine.
• Ensure team adoption of new Ennismore Booking Engine features and assist tech team on troubleshoot any issues between departments.
• What we re looking for .
• Deep understanding of revenue management and distribution, across multiple markets.
• Resilience, determination and high energy - especially given the focus on rollout and implementation of systems.
• Ability to simplify processes and create buy-in at all levels.
• Experience of training and creating engaging learning experiences.
• Someone who thrives in a creative and entrepreneurial environment.
• An out-of-the-box thinker, who has a constant eye on potential innovations and new developments within RM, Distribution, and Loyalty that can lead to competitive advantages.
• Additional Information
• What's in it for you.
• Ennismore s values and fast-growing environment.
• The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity.
• The opportunity to challenge the norm and work in a rewarding environment, building global brands.
• A competitive package.
• Discounts to hotels and restaurants globally.
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.

ประเภทงาน:

งานประจำ

• Define, review, and integrate application security requirements across applications and platforms..
• Review and provide input into application security technical architecture, ensuring security considerations are embedded into final design decisions..
• Act as a security architecture lead, owning security decisions across multiple teams and workstreams..
• Collaborate with cross functional teams (architecture, development, infrastructure, and delivery) to ensure security is integrated throughout the SDLC..
• Conduct application security risk assessments, identify vulnerabilities, and recommend appropriate mitigation strategies..
• Provide solutions to cross team security challenges, addressing both technical and business risks..
• Develop and maintain application security standards, policies, and procedures..
• Stay up to date with emerging security threats, technologies, and best practices to continuously improve application security posture..
• Provide guidance, mentoring, and training to team members on application security principles and best practices..
• Act as a trusted advisor to stakeholders, providing security recommendations and influencing key architectural decisions..
• Required Skills & ExperienceStrong experience in Application Security Architecture or Application Security Lead roles..
• Expert proficiency in Application Security, including secure design, threat modeling, and vulnerability management..
• Experience performing application security assessments and translating findings into actionable remediation plans..
• Strong understanding of enterprise application architectures and system integration..
• Proven ability to work across multiple teams and influence architectural and security decisions.
• Strong analytical, problem solving, and communication skills.
• Nice to HaveExperience in enterprise or financial services environments..
• Exposure to digital transformation or large scale platform initiatives..
• Knowledge of secure integration patterns, APIs, and modern application platforms.
• Background in consulting or project based delivery environments..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

3D Animation, English, Thai

ประเภทงาน:

งานประจำ

• Early Years (The 3D Pen Explorers): Introduce young children to spatial thinking using 3D pens. You'll help them develop fine motor skills while "drawing" their own toys and structures in mid-air.
• Primary (The Tinkercad Creators): Teach the fundamentals of 3D geometry and "block-building" logic using Tinkercad.
• Secondary (The Fusion 360 Engineers): Guide older students through professional-grade parametric modeling in Fusion 360, focusing on functional parts and complex design ...
• The Lab (3D Printing): Oversee the "print farm" managing slicer software, changing filaments, and showing students how to troubleshoot their prints.
• Hands-On Facilitation: Assist in the delivery of workshops by providing guidance, fun, and creativity to students as they move from 2D drawing to 3D equipment.
• Lab Stewardship: Maintain a "Lab-ready" environment resetting workstations, organizing tools, and ensuring consumables (3D pen, filament, 3D board) are stocked and ready.
• The Troubleshooting Guru: Be the first responder for minor technical glitches, from clearing a nozzle clog to recalibrating 3D printer.
• Safety Watch: Act as a vigilant eye on the floor, ensuring all student are following "best practice" safety protocols to keep the lab a productive, injury-free zone.
• Who You Are
• A "Swiss Army Knife" Maker: You have a foundational grasp of multiple disciplines perhaps a mix of 3D pen and printing, basic Tinkercad program, mentoring, and kid friendly instructor.
• A Natural Problem-Solver: You don't wait for instructions when you see a messy workbench; you take initiative to keep the space professional.
• An Empathetic Teacher: You remember what it was like to be a beginner. You have the patience to explain a concept three different ways until it finally clicks for a student. Encourage student to redesign once they fail and learn the important word called Resilience .
• Schedule & Details.
• Time: After-school hours (2:00 PM - 5:00 PM).
• Commitment: Part-time / Full-time (Depend on ECA Schedule).
• Location: International/ Local School Campus (Bangkok).
• Software.
• High proficiency in Tinkercad and Fusion 360.
• Hardware.
• Hands-on experience with 3D pens and 3D printers.
• Versatility.
• The ability to switch gears from "play-based learning" with 3-year-olds to "technical coaching" with 11-year-olds.
• Patience.
• 3D printing involves trial and error; you should be great at turning "failed prints" into learning moments.
• Communication.
• Good command of writing and speaking English.
• How to Apply.
• Send your resume and a few photos of 3D projects (your own or your students') to [email protected].
• Safety First: As this role involves working with children, a valid background check/clearance is mandatory.

ประเภทงาน:

งานประจำ

• Supervise all the clienteling activities of the store staff, defining a specific development plan for each Client Advisor.
• Perform weekly and monthly customer and KPIs analysis to monitor the store CRM performance.
• Assist the Store Manager in designing the CRM action plan, taking into account the business needs and the event calendar.
• Review and analyze Client Advisor performance on Clienteling and Retail KPIs, providing the Store Manager with individual development plan.
• Design and implement action plans focusing on data collection, local clients retention and brand loyalty.
• Contribute from a CRM and Clienteling perspective with other departments to the development and implementation of in-store new product launches, new events, client experiences, etc.
• Ensure that the store staff is well trained in the use of all the Clienteling tools.
• Oversee and manage local training materials and training sessions on specific CRM topics including clienteling strategy, CRM best practices (eg. data capture and customer contactability) and commercial initiatives.
• Support the Sales Staff in the proper management of the VIC Clients, working in the growth of the number and potential of this cluster.
• Collaborate with PR Department in the management of celebrities and influences.
• Collaborate with the Local Retail team to improve the store performance.
• Ensures a good knowledge of the market and consumer trends to improve the fashion sense of the store staff.
• Ensure the growth of the store s customer community, including through participation in events outside the shop.
• KNOWLEDGE AND SKILLS Clienteling Mindset Problem solving, curiosity and interest in luxury/fashion, art and design. Self-motivated. Positive and collaborative approach. Able to work independently as required, but able to function as part of a larger team structure. Good communication and interpersonal skills. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Power point, Negotiation, Teamwork, English

ประเภทงาน:

งานประจำ

• Identify individual and team competency gaps.
• Create the competency framework for Receptionist (SVC Centers staff).
• Design the Assessment method, collection result and GAP investigation.
• Create development plan to fill gap with, provide Coach & Feedback as a tools.
• Create and Organize CS training roadmap for upfront staff and Leader level Create a development plan for Service Center Leader level.
• Standardize a qualification, Pre-screening, Interview guideline for service partner.
• Create curriculum, Prepare Friendly Training materials (Power point, VDO, Instruction manuals).
• Organized the orientation training and certified (Theory and Practice test) for new staff both online and offline.
• Maintain updated records of training curricula and material.
• Enhance the Customer Service Excellence Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management).
• Provide the CS Excellence training program to upfront staff.
• Monitor the customer feedback according to the manner and empathy.
• Provide improvement training plan with service partner based on customer feedback.
• Create skill map for motivation program / Recognition award. Set up evaluation criteria by skill and performance map.
• Communicate and drive actions.
• Assess the impact of each educational course on staff performance and client satisfaction.
• Manage the Existing People Development program with external parties Manage End to End process & operation for program completeness with effective quality, budget and timeline.
• Engage service center partner and all stakeholder by each program.
• Continuous improve from learning point to develop each program.
• Conduct Customer service workshop with service center partner Engage CS Team members & service center partner to involve the workshop for communication, build performance and get feedback or recommendation.
• Act as a lead facilitator/ MC for training sessions, workshops and events involving all audiences.
• Skills and Qualifications Bachelor s degree or higher in Business Administration, Education, Human Resources or related fields.
• Minimum 5 years of experience in Customer Experience management, Soft skills & People development, Learning & development, Training facilitation or related areas.
• Familiar with interactive learning activities and learning incentive program.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors.
• Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Good communication and presentation in both Thai and English skills.
• Familiar in CANVA, Presentation Tools, Communication Tools and strong presentation skills.
• Experience in Sales or Customer service positions at branch/ retail/ store is a plus.
• Customer centric mindset and Customer service staff emphatic mindset with strong attention to detail.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• The LIVE Operations team can't get enough of all things live-streaming. From monetisation strategies and LIVE Gifting to the latest content campaigns and product features designed to help creators grow and thrive on platform, the LIVE Operations team are dedicated to creating and maintaining a fun, safe space for all LIVE users.Responsibilities:1. Sourcing of new Creator Network to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Network and building a strong pipeline with high onboarding conversion r ...
• Minimum Qualifications 1. Bachelor's degree or above. 2. Min. 3 years' experience in content, marketing or partnerships roles in tech & media industry.3. Strong analytical skills and data-driven.4. Good communications and interpersonal skills, able to work in an international and diverse environment.Preferred Qualifications1. Candidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.2. Experience in building and managing a team from scratch is preferred.3. Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Sales, Market Research, Customer Relationship Management (CRM), Thai, English

ประเภทงาน:

งานประจำ

• Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
• Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
• Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
• Keep abreast about industry trends, market demands, and emerging people development practices.
• Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
• What experience do I need?.
• 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
• Fresh Graduate Welcome.
• What competencies should I have?.
• Strong prospecting skills.
• Exemplary phone manner.
• Consultative sales ability.
• Comfort in selling over the phone to consumers (B2C).
• Exceptional interpersonal and communication skills.
• Ability to network - connections to business communities.
• What are the must haves ?.
• Are fluent in business level of Thai and English.
• Value teamwork and collaboration.
• Potential and/or Interest to become trainer.
• University or College Degree in any relate field.
• What benefits would I receive?.
• Dale Carnegie s extensive training opportunities for personal and professional development.
• Highly global, professional, top quality and fun working environment.
• Breakthroughs for personal and career development.
• What is the compensation plan?.
• Salary structure with bonus program.
• Overrides on individual and team success and year-end bonus package.
• World-class benefits and welfare for all Gens.
• Trainer professional package when become a certified trainer.
• Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
• Dale Carnegie Thailand.
• 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.

ทักษะ:

Compliance, Payroll

ประเภทงาน:

งานประจำ

• Lead the full-cycle recruitment process by sourcing, screening, and interviewing candidates.
• Coordinate onboarding and orientation programs for new hires.
• Employee Relations.
• Act as a point of contact for employees regarding workplace concerns, benefits, and policies.
• Address employee concerns and resolving workplace conflicts in a professional manner.
• Foster a positive and engaging work environment that aligns with customer s culture and promoting engagement initiatives.
• Performance Management.
• Assist in implementing performance management systems, including appraisals, feedback sessions, and development plans.
• Monitor employee performance and provide support in setting clear objectives aligned with business goals.
• Training and Development.
• Develop and implement training programs.
• Compliance and Policy Development.
• Ensure compliance with labor laws, health regulations, and safety standards.
• Assist in updating and communicating HR policies and procedures.
• HR Administration.
• Maintain accurate employee records and HR databases, ensuring confidentiality.
• Manage payroll processing and benefits administration.
• Bachelor s degree in human resources, Business Administration, psychology or a related field.
• 0 - 5 years of experience in HR, preferably in the outsourcing or recruitment business.
• Understanding of labor laws and HR best practices.
• Excellent interpersonal and communication skills. Ability to build relationships and work collaboratively with all levels of the organization.
• Detail-oriented with a focus on accuracy and compliance.
• Adapt to change with a positive attitude, able to manage multiple priorities effectively.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Linux, Game Development, English

ประเภทงาน:

งานประจำ

• Design and implements software modules in C++ included build system scripting, unit testing, integration testing, performance testing along with software packaging and configuration management.
• Participates in code/design reviews.
• Contributes toward product and internal documentation, technical specifications, software documentation and unit test plans.
• Assists in resolution of field problems as needed.
• Partners with QA (Quality Assurance) to ensure high quality software.
• Partners with owner, and collaborators of projects to deliver, support, and maintaining products.
• Opportunity to mentor junior-to-mid level engineers while the team is growing.
• Qualifications 3+ years experience of professional software development.
• Have awareness in performance implication of various libraries in use included C++ STL to make decision whether to use 3rd party library or implement our own.
• Experience developing in C++ in a multi-threaded environment.
• Strong experience of application or backend development on Linux with comfortability in using Linux command lines & various tools.
• Experience in using Makefile, and CMake build system.
• Knowledge and experience in at least one of several kinds of real-time project development using C++ such as uses multi-threaded code in business application, embedded systems / IoT delivering real-world products, game development, network-based application striving for either low-latency or high-throughput such as web server, packet filtering, or trading related application.
• Good understanding of operating system concepts included memory management, caching system, etc.
• Hands-on experience with network programming (e.g., sockets, TCP/IP, UDP, multicast) using directly platform API e.g. socket API.
• Strong English writing & verbal communication skills.
• Ability to work partially in US hours.
• Nice to have Experience developing on Windows.
• Experience in developing with either one of Rust, Go, C#, or Python, or other system-programming languages.
• Not afraid to be dealing with legacy code base (C++98) of some of our projects with eyes towards modernization to C++11 onwards.
• Experience in directly using Linux POSIX API e.g. multi-threaded with thread library, file system, I/O multiplexing, signal processing, etc.
• Have exposure to market data in financial sector, or having been exposed to investment, trading.
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Japanese

ประเภทงาน:

งานประจำ

• Department: Operations Support.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Provide Japanese-Thai interpretation during business meetings and negotiations.
• Translate business documents, agreements, and presentations as required.
• Facilitate clear communication between Japanese and Thai stakeholders.
• Support project coordination and ensure accurate delivery of key information.
• Maintain confidentiality of sensitive business information.
• Perform other interpretation/translation tasks as assigned..
• Bachelor s degree in Japanese or related field (or equivalent experience).
• Experience as a Japanese Interpreter in business, corporate, or entertainment settings.
• JLPT N2 or above (N1 preferred).
• Strong Japanese-Thai communication and presentation support skills.
• Good time management and ability to work under pressure.
• Flexible for on-site and after-hours assignments..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

ทักษะ:

Industry trends, Express, Problem Solving

ประเภทงาน:

งานประจำ

• Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
• Own customer health, adoption metrics, renewals and execution of customer success plans.
• Delivering highly engaging customized product demos based on user workflow and their requirements.
• Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
• Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
• Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
• Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
• Contribute to overall vision and strategy of the Customer Success Management Group.
• Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
• Experience and Skills: Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
• Good financial markets knowledge ideally.
• Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
• Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
• Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
• Ability to adapt in a fast-paced environment and rapidly- changing market.
• Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
• Proven record and passion for driving outcomes.
• Qualifications University / college degree preferred.
• Excellent Service-minded.
• Analytic skill, problem solving skill.
• MS Office (Excel VBA is an advantage).
• Programming/API skill preferred.
• Proactive approach.
• Strong customer relationship skills.
• Able to work individually and as a team.
• Presentation skills (verbal & written).
• Strong social skills.
• Ability to coordinate and complete a sales plan.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.