เงื่อนไขการค้นหา

ทักษะ:

Teamwork, Italian, English

ประเภทงาน:

งานประจำ

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Italian and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

Contracts, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Able to work as a shift, Service-Minded, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• Welcome and assist residents and visitors efficiently and in a friendly manner.
• Handle residents inquiries and provide accurate information about the property and services.
• Coordinate with other departments to ensure guest satisfaction and resolve any issues promptly.
• Maintain accurate records of residents information and transactions.
• Provide concierge services, including booking reservations and arranging transportation.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Previous experience in a front office or customer service role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in English; additional languages are a plus.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with hotel management software is an advantage.
• Why to apply?.
• Join Collars Hospitality to be part of a team that values excellence, innovation, and true Thai hospitality. Enjoy opportunities for growth, a supportive work environment, and the chance to contribute to creating unforgettable guest experiences.

ทักษะ:

Social media, Excel, Multitasking

ประเภทงาน:

งานประจำ

• Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
• Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
• Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
• Create work orders and record customer details into the system.
• Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
• Analyze recurring issues and propose preventive or immediate solutions.
• Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
• Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
• Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
• Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
• Minimum 3 years of experience in a call center or customer service role.
• Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
• Familiarity with CRM systems or call center software is an advantage.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work as part of a team.
• Willingness to work in shifts, including weekends and public holidays.
• Strong verbal communication and active listening skills.
• Service-minded with a professional and courteous approach.
• Ability to remain calm and manage challenging or emotional customer situations.
• Effective problem-solving and decision-making skills.
• Strong multitasking ability in a fast-paced environment.
• High attention to detail and accuracy in documentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Customer Care.
• Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
• Provide assistance to customers with inquiries, concerns, and special requests.
• Handle customer cases and complaints in a professional and timely manner.
• Coordinate with internal teams to resolve issues and deliver seamless support.
• Collect and record customer feedback for continuous improvement.
• Information & Guidance.
• Provide clear, accurate, and engaging information about the New area.
• Explain concepts related to sustainability and commercial innovation to visitors.
• Support visitors in understanding facilities, services, and experiences within the space.
• Tour & Delegation Management.
• Lead guided tours and study visits for institutions, organizations, and partner delegations.
• Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
• Act as a representative for New when engaging with VIP guests or international groups.
• Standards & Operations.
• Ensure high standards of cleanliness, safety, and visitor experience within the New area.
• Represent the New brand with professionalism, enthusiasm, and service excellence..
• Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
• Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
• Experience handling VIP guests, international delegations, or guided tours is an advantage.
• Knowledge of customer service best practices and visitor engagement.
• Ability to deliver presentations and guided tours to diverse audiences.
• Strong command of English and Thai (spoken and written); additional languages are beneficial.
• Service-minded with a welcoming personality.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proactive, collaborative, and team-oriented.
• Professional appearance and conduct.
• 5 working days per week.
• Able to work in shift time (divided into 3 shifts).

ประเภทงาน:

งานประจำ

• Inbound call รับสายโทรศัพท์ลูกค้าที่ติดต่อเข้ามาสอบถามข้อมูล หรือรับแจ้งข้อร้องเรียนต่างๆ.
• Outbound call ติดต่อลูกค้า เพื่อแจ้งข้อมูล.
• การโทรศัพท์หาลูกค้า เพื่อประชาสัมพันธ์แพ็คเกจต่างๆ.
• ติดต่อประสานงานกับหน่วยงานที่เกี่ยวข้อง เพื่อแจ้งข้อร้องเรียนที่ได้รับจากลูกค้า.
• จัดทำรายงานสรุปข้อมูลการรับสายโทรศัพท์จากลูกค้า.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• อายุ 25 ปีขึ้นไป.
• ปวช. / ปวส. / มัธยมศึกษาตอนต้น / มัธยมศึกษาตอนปลาย หรือปริญญาตรี สาขาการตลาด การขาย หรือสาขา ที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Call Center หรือเกี่ยวข้องอย่างน้อย 1 ปีขึ้นไป.
• มีทักษะในการติดต่อสื่อสาร หรือประสานงาน.
• มีทักษะในการแก้ไขปัญหาเฉพาะหน้าได้เป็นอย่างดี.
• มีความเข้าใจในลักษณะการดำเนินธุรกิจของบริษัท, ผลิตภัณฑ์และกิจกรรมการตลาดของบริษัทเป็นอย่างดี.

ทักษะ:

Human Resource Management, IC License, English

ประเภทงาน:

งานประจำ

• Serve as primary contact person in handling inbound & outbound services for all enquiries, service requests and complaint handling from end customer, agents, business partners, etc. both of voice and non-voice services in daily to urgent and complex issues.
• Handle and resolves complicated complaint, discrepancies and clarifications needed with a level of service that exceeds customers expectations.
• Work with other departments and business partners for any service requirements requi ...
• Provide feedback / suggestion to Senior team members for any service need to be improved.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Support the project implementation and perform any extra job assigned.
• Provide the case handling consultation to junior staff for the superior service with accuracy to the customer.
• Being a mentor for staff and new joiners.
• Bachelor or higher degree in business computer, marketing, organizational psychology or human resource management.
• IC License is a plus.
• At least 3-5 years experiences in customer service or customer experience related fields.
• Broad knowledge and experience in life insurance is required.
• Excellence communication in both Thai and English..

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field (Knowledge and Skills).
• Minimum 1 year of experience in Operations, Customer Support, or any related field (Knowledge and Skills).
• Good verbal and written communication skills in both Thai and English (Knowledge and Skills).
• Good explanation with a can-do attitude and a keen attention to detail (Knowledge and Skills).
• Customer-centric mindset focusing on providing a positive customer experience (Knowledge and Skills) + (Stakeholder Management).
• Ability to remain calm and maintain patience during difficult customer interactions (Knowledge and Skills) + (Stakeholder Management).
• Comfortable working in a fast-paced and ambiguous environment(Knowledge and Skills).
• Ability to prioritize and manage multiple responsibilities (Knowledge and Skills).
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays) (Timeframe for Delivering Results).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Working Hours: Work in shift rotation / 5 working days with 2 days off.
• Location: Headquarters, FYI Center Building.
• Work Environment: Dynamic, fast-paced, and collaborative, with a focus on areas that are crucial for driving the platform's success and ensuring its growth and stability in a competitive and regulated industry.

ทักษะ:

Teamwork, English

ประเภทงาน:

งานประจำ

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Turkish and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

Good Communication Skills, Japanese, Korean

ประเภทงาน:

งานประจำ

• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• 0-3 years experience in customer service.
• Good communication skills in both English and 3rd Language. (Chinese, Japanese, Korean).
• Toeic 550+.
• HSK 4+.
• Competence in Computer & Digital Literary.
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.

ทักษะ:

Contracts, Negotiation, Excel

ประเภทงาน:

งานประจำ

• Ensure the successful of professional high standards of tenant services implementation for the benefits of the best result of increasing tenants satisfaction and loyalty, leading revenue, and profit, and building a good company reputation.
• Prepare and analyze all TS related reports to the head of tenant & product store management such as contract status report, AR report, early termination.
• Follow up all renewal contracts to make sure all contract to be completed before expire date. And support team for renewal negotiation if the cases that must be review ...
• Coordinate with related team, marketing and Property team to help coordinate and solve problems.
• Coordinate with tenants to meet customer needs and increase sales or meet new customer groups.
• Implementation of tenant satisfaction faction survey and process for the analysis of results, propose initiative of specific strategic actions plans to attract, retain increase customer loyalty, satisfaction and enhance profitability.
• Follow up with tenants to renew & Fit-out the lease agreement within timeline and ensure to update the tenant information through CRM system correctly completely for timely use.
• Review and assist team for tenants complains and issues.
• 1-2 year of experience in Shopping Center Management,tenant management, Service Business, Commercial building, Wholesale, or Retail is preferable.
• Proficient in MS-Office, expert in Excel and PowerPoint.
• Great organizational and time management abilities.
• Superb communication, collaboration, negotiation and problem-solving skills.
• Service-mind and excellent relationship management.
• Systematic and familiar with measurement, tracking and continuous improvement.
• Analysis and presentation skills, strong integrity and industry knowledge, detailed orientated without mistakes..
• AXTRA Happitat Co.,Ltd.
• 695 Moo 12, Bang Kaeo, Bang Phli, Samut Prakan 10540.
• Axtra Happitat is a major retail and lifestyle destination developed by CP Axtra (CPAXT) in Thailand, featuring a combination of a nature-inspired theme, commercial spaces, a Central Utility Plant (CUP), and extensive digital integration with virtual and online shopping experiences. Located within the Forestias development, it serves as a hub for community markets, eco-friendly shopping, lifestyle experiences, and events, with a focus on sustainability and a hybrid physical-digital retail model. The project is intended to boost profitability for CP Axtra and is a significant part of its strategy to build a diverse omnichannel retail platform across Southeast Asia.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Energetic, English

ประเภทงาน:

งานประจำ

• Welcome and assist customers in a friendly and professional manner.
• Supervise children and ensure their safety while using playground facilities.
• Maintain cleanliness and hygiene in the playground area.
• Set up, organize, and maintain play equipment and displays.
• Provide information about activities, promotions, and membership programs.
• Handle customer inquiries and report any issues to the supervisor.
• Support team operations and contribute to a positive atmosphere.
• QualificationsHigh school diploma or higher.
• Friendly, energetic, and service-minded personality.
• Enjoy working with children and families.
• Able to work on weekends and public holidays (shift-based).
• Basic English communication skills are an advantage.
• Experience in customer service, retail, or recreational business is a plus.
• Working ConditionsWorkplace: Indoor playground / shopping mall environment.
• 6 Working days // Working hours: Shift-based (including weekends & holidays).
• Join Siam Meland - Where Innovation Meets Excellence.
• Siam Meland is a joint venture between Thailand s retail icon Siam Piwat developer of Siam Paragon and ICONSIAM and China s entertainment leader Ledi Culture, operator of over 200 amusement centers nationwide. Backed by 130+ million THB in capital, we combine world-class retail and immersive entertainment to create groundbreaking lifestyle experiences.
• Be part of a team built on credibility, creativity, and global success. Your future starts here..

ประเภทงาน:

งานประจำ

หน้าที่และความรับผิดชอบ: ให้บริการผ่านช่องทาง Non-Voice: ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม - ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

ทักษะ:

Teamwork, Russian, English

ประเภทงาน:

งานประจำ

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Russian and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Provide personalised and attentive service to VIP members in the ICONSIAM VIP Lounge.
• Handle VIP member enquiries, requests and concerns in a professional and timely manner.
• Maintain detailed records and documentation related to VIP member activities and interactions.
• Collaborate with cross-functional teams to enhance the VIP member experience.
• Assist with the planning and execution of VIP member events and activities.
• Continuously seek opportunities to improve service quality and member satisfaction.
• Hours of operation:Working 5 days/week.
• Able to work in shift time (divided into 2 shifts: Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.).
• Benefit:Base Salary + Experience + Toeic Score + Third Language.
• What we're looking for:Bachelor's degree in Liberal Arts / Humanities.
• Proficiency in English and Thai, both written and spoken (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity..

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Customer Care.
• Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
• Provide assistance to customers with inquiries, concerns, and special requests.
• Handle customer cases and complaints in a professional and timely manner.
• Coordinate with internal teams to resolve issues and deliver seamless support.
• Collect and record customer feedback for continuous improvement.
• Information & Guidance.
• Provide clear, accurate, and engaging information about the New area.
• Explain concepts related to sustainability and commercial innovation to visitors.
• Support visitors in understanding facilities, services, and experiences within the space.
• Tour & Delegation Management.
• Lead guided tours and study visits for institutions, organizations, and partner delegations.
• Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
• Act as a representative for New when engaging with VIP guests or international groups.
• Standards & Operations.
• Ensure high standards of cleanliness, safety, and visitor experience within the New area.
• Represent the New brand with professionalism, enthusiasm, and service excellence..
• Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
• Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
• Experience handling VIP guests, international delegations, or guided tours is an advantage.
• Knowledge of customer service best practices and visitor engagement.
• Ability to deliver presentations and guided tours to diverse audiences.
• Strong command of English and Thai (spoken and written); additional languages are beneficial.
• Service-minded with a welcoming personality.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proactive, collaborative, and team-oriented.
• Professional appearance and conduct.
• 5 working days per week.
• Able to work in shift time (divided into 3 shifts).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

XML, Spanish, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• https://www.careers-page.com/manatal/job/3W5R45VV.
• Watch our Demo.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• ติดต่อลูกค้า ตามรายชื่อที่บริษัทมีให้.
• แนะนำ/สอบถาม ผลิตภัณฑ์ที่ลูกค้าใช้งาน และรายละเอียดอื่น ๆ.
• สอบถามปัญหา หรือสิ่งที่ลูกค้าต้องการ.
• นำเสนอข้อมูลผลิตภัณฑ์ของทางบริษัท อธิบายจุดเด่นผลิตภัณฑ์ให้ลูกค้าทราบ.
• ช่วยเหลือ และประสานงานกับทีมขายเพื่อรองรับความต้องการของลูกค้า.
• งานอื่น ๆ ที่ได้รับมอบหมาย.
• งานนี้เหมาะกับคนแบบไหน?.
• อายุ 20 - 30 ปี.
• ระดับการศึกษา ปวส.- ปริญญาตรี ขึ้นไป (สาขาใดก็ได้).
• สามารถใช้คอมพิวเตอร์ และโปรแกรม เบื้องต้นได้.
• สามารถประสานงานกับแผนกต่าง ๆ ได้.
• มีความสามารถในการสื่อสารและเจรจาที่ดี.
• มีประสบการณ์อย่างน้อย 1 ปี ขึ้นไป ในสายงานที่เกี่ยวข้อง.
• มีความรู้และพื้นฐานด้านบัญชี จะรับพิจารณาเป็นพิเศษ.
• คนแบบไหนที่ทำงานกับ PEAK ได้ดี?.
• คนที่มี Growth Mindset หรือชอบพัฒนาตัวเอง เพราะเราอยากทำงานกับคนแบบนี้ เราอยากทำงานกับคนที่มีเราได้เรียนรู้ ได้สนุก และได้รู้สึกว่าได้พัฒนาตัวเองไปด้วยกัน.
• มีความคุ้นเคย หรือชอบเทคโนโลยี เพราะเราเป็น Tech Company และเราใช้ Technology เยอะมาก.
• มีความ Open Mind เปิดรับฟังความคิดเห็นของคนอื่น ๆ รอบตัว รับรู้ข้อมูลจากคนอื่น ๆ ไม่มี ego มากมาย.
• มีความกล้า กล้าสื่อสาร สื่อสารสิ่งที่คิด กล้าแสดงความคิดความเห็นอย่างตรงไปตรงมา กล้าที่จะเผชิญหน้ากับปัญหา เราไม่ชอบคนขี้บ่น แต่ไม่แก้ปัญหา เราไม่ชอบคนขี้นินทาแต่ไม่นำเสนอทางแก้ไข.
• ทำงานกันเป็นทีม ช่วยกันเป็นทีม ร่วมทุกข์ร่วมสุขด้วยกัน ดีใจที่เห็นคนอื่นได้ดี ช่วยกันพัฒนากันและกัน.
• คนที่คิดละเอียด รอบคอบ และใส่ใจกับผลงานที่ออกมา ให้ผลงานที่ดีเป็นสิ่งที่เป็นตัวแทนตัวตนของตัวเอง ทำงานผ่าน ๆ ก็เป็นการบอกว่าเรามีตัวตนห่วย ๆ หรือทำงานได้ดีก็บอกให้โลกรู้ว่าเรามีดี.

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers (Product)
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Business Group Visit Laison.
• Hours of operation: 5 working days per week.
• 2 Shift 9.00 - 19.00 Hrs. and 12.00 - 22.00 Hrs. (9 hours + Break 1 hours = 10 hours per days)
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Fluent of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.