เงื่อนไขการค้นหา

ทักษะ:

English

ประเภทงาน:

งานประจำ

• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• Daily Front Office procedures; assigning guests rooms, sending flowers and fruit baskets, printing and sending of welcome letters, communication with the guests, handling guests complaints,.
• Supporting of Front Office operations, assistance to MOD (Manager on Duty) in handli ...
• Operation of Check-in and accommodating the guests and Cashier operations: posting room and F&B outlets charges, settling the bill, everyday communication with Accounts department regarding corporate guests bills and methods of payment.
• Guest Relations Agent.
• Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field.
• Previous experience in Guest Relations, Front Office, Concierge, or a similar guest-facing role in a luxury hotel is preferred.
• Excellent command of English, both written and spoken.
• Strong knowledge of Front Office operations, including check-in/check-out, room assignment, cashiering, billing, payment methods, and guest account handling.
• Excellent knowledge of hotel products and services, including room categories, rates, facilities, restaurants, promotions, spa, and sister properties.
• Strong guest service and communication skills, with the ability to interact confidently and professionally with VIPs, corporate guests, and international travelers.
• Strong problem-solving and complaint-handling skills, with the ability to remain calm and professional under pressure.
• Strong attention to detail, particularly in guest preferences, billing, room assignments, special requests, and VIP arrangements.
• Good organizational and time-management skills, with the ability to manage multiple guest requests and operational tasks simultaneously.
• Computer literate and familiar with PMS, Front Office systems, POS, and basic MS Office applications.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Outgoing Personality, Public Relations, Service-Minded, English

ประเภทงาน:

งานประจำ

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotels property.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Avani+ at all ...
• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Avani+ experience.
• To develop a close and harmonious working relationship with all hotel departments.
• To attend hotel events, daily shift briefings and training to improve professional skills.
• Secure payment by activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
• Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation.
• Speak using clear and professional language, answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships, support team to reach common goals, listen and respond appropriately to the concerns of team members.
• Diploma or Bachelor's Degree in Hospitality Management or a related field.
• Previous experience in Front Office or Guest Service, preferably in a 4-5 star hotel.
• Good command of spoken and written English.
• Strong communication and interpersonal skills with a service-minded personality.
• Good knowledge of hotel operations and guest service standards.
• Proficient in basic computer skills and hotel PMS.
• Well-groomed, professional and able to work under pressure.
• Able to work flexible shifts, including weekends and public holidays.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานประจำ

• Welcome and assist residents, guests, and visitors professionally.
• Respond to enquiries and coordinate resident requests.
• Handle complaints and follow up on resolutions.
• Manage facility bookings, parcels, and correspondence.
• Coordinate with security, housekeeping, and engineering teams.
• Assist with move-in and move-out arrangements.
• Maintain front desk records and shift handovers.
• Protect resident privacy and follow building procedures.
• On-site - Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• inquiries and complaints with care, responding promptly across all chat.
• platforms, and maintaining high levels of satisfaction through friendly and.
• effective communication. The Hospitality Executive also ensures compliance.
• with safety regulations and company standards at all times.
• Close coordination with CJP, Estate Operations, Housekeeping, and Banyan.
• Living is essential to uphold resort-quality standards, maintain safe and well-kept rental units, and create a comfortable environment for all tenants and owners.
• Operation Excellence.
• Deliver efficient check-in and check-out processes in accordance with company standards.
• Provide prompt, courteous, and solution-oriented assistance to all inquiries and requests.
• Maintain a high level of guest satisfaction through personalized and attentive service.
• Oversee daily room and front office operations to ensure smooth and efficient service delivery.
• Monitor occupancy status and coordinate room readiness with relevant departments.
• Respond promptly across all chat platforms (WhatsApp, Line, WeChat, Duve, email, telephone, etc.) to ensure seamless guest communication.
• TM30 Reporting & Compliance.
• Ensure accurate and timely submission of TM30 reports in compliance with Thai immigration regulations.
• Maintain proper documentation and records for audit purposes.
• Stay updated with regulatory changes and ensure full compliance.
• Complaint Handling & Service Recovery.
• Address guest complaints professionally, empathetically, and promptly.
• Follow up with guests to ensure satisfaction and service recovery.
• Interdepartmental Coordination.
• Coordinate closely with CJP, Estate Operations, Housekeeping, and Banyan Living.
• Ensure rooms are clean, well-maintained, and ready for guest arrival.
• Support seamless communication between departments to enhance service delivery.
• Finance.
• Handle cash and credit card transactions accurately and in accordance with company procedures.
• Ensure timely and proper submission of all payments and financial records to the Finance Department.
• Reporting & Continuous Improvement.
• Prepare daily, weekly, and monthly operational reports as required.
• The Hospitality Executive (Night) plays a vital role in maintaining service quality and operational consistency during overnight hours. The position emphasizes attentive guest interaction, efficient handling of inquiries and complaints, and prompt responses across all chat platforms to ensure seamless communication.
• Beyond guest service, the Hospitality Executive contributes to smooth room operations and supports compliance with company standards. Close collaboration with CJP, Estate Operations, Housekeeping, and Banyan Living is essential to maintain safe, well-kept rental units and uphold quality standards, ultimately enhancing satisfaction for tenants, owners, and guests alike.
• Key.
• Excellence English language skills.
• Good Customer relations skills.
• Positive approach to customer service.
• Ability to lead, motivate and develop a team of individuals.
• Multi and flexi tasking.
• Ability to use computers well.
• Good administration and office skills.
• Knowledgeable in Front Office Practices.
• Well organized.

ทักษะ:

Property Management / Development

ประเภทงาน:

งานประจำ

• guest service and operational continuity. This role delivers professional and.
• attentive customer care to guests and property owners by providing warm.
• greetings, efficient check-in and check-out processes, responsive assistance,.
• and a welcoming environment.
• Key responsibilities include assisting with TM30 reporting, handling guest.
• inquiries and complaints with care, responding promptly across all chat.
• platforms, and maintaining high levels of satisfaction through friendly and.
• effective communication. The Hospitality Executive also ensures compliance.
• with safety regulations and company standards at all times.
• Close coordination with CJP, Estate Operations, Housekeeping, and Banyan.
• Living is essential to uphold resort-quality standards, maintain safe and well-kept rental units, and create a comfortable environment for all tenants and owners.
• Operation Excellence.
• Deliver efficient check-in and check-out processes in accordance with company standards.
• Provide prompt, courteous, and solution-oriented assistance to all inquiries and requests.
• Maintain a high level of guest satisfaction through personalized and attentive service.
• Oversee daily room and front office operations to ensure smooth and efficient service delivery.
• Monitor occupancy status and coordinate room readiness with relevant departments.
• Respond promptly across all chat platforms (WhatsApp, Line, WeChat, Duve, email, telephone, etc.)to ensure seamless guest communication.
• TM30 Reporting & Compliance.
• Ensure accurate and timely submission of TM30 reports in compliance with Thai immigration regulations.
• Maintain proper documentation and records for audit purposes.
• Stay updated with regulatory changes and ensure full compliance.
• Complaint Handling & Service Recovery.
• Address guest complaints professionally, empathetically, and promptly.
• Follow up with guests to ensure satisfaction and service recovery.
• Interdepartmental Coordination.
• Coordinate closely with CJP, Estate Operations, Housekeeping, and Banyan Living.
• Ensure rooms are clean, well-maintained, and ready for guest arrival.
• Support seamless communication between departments to enhance service delivery.
• Finance.
• Handle cash and credit card transactions accurately and in accordance with company procedures.
• Ensure timely and proper submission of all payments and financial records to the Finance Department.
• Reporting & Continuous Improvement.
• Prepare daily, weekly, and monthly operational reports as required.
• The Hospitality Executive plays a vital role in maintaining service quality and operational consistency during overnight hours. The position emphasizes attentive guest interaction, efficient handling of inquiries and complaints, and prompt responses across all chat platforms to ensure seamless communication.
• Beyond guest service, the Hospitality Executive contributes to smooth room operations and supports compliance with company standards. Close collaboration with CJP, Estate Operations, Housekeeping, and Banyan Living is essential to maintain safe, well-kept rental units and uphold quality standards, ultimately enhancing satisfaction for tenants, owners, and guests alike.
• Excellence English language skills.
• Good Customer relations skills.
• Positive approach to customer service.
• Ability to lead, motivate and develop a team of individuals.
• Multi and flexi tasking.
• Ability to use computers well.
• Good administration and office skills.
• Knowledgeable in Front Office Practices.
• Well organized.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Provide attentive wine service, including recommendations, presentation, decanting, and appropriate serving temperatures.
• Recommend food and wine pairings in collaboration with the culinary team.
• Understand guests' preferences and offer suitable selections with discretion and confidence.
• Maintain accurate wine lists, including vintages, prices, and availability.
• Assist with wine receiving, storage, cellar organisation, stock rotation, and inventory counts.
• Monitor stock levels and communicate replenishment needs to the relevant manager.
• Support beverage revenue through considered recommendations and responsible upselling.
• Conduct wine briefings and practical training for the Food & Beverage team.
• Assist with wine tastings, private dining, and special events.
• Ensure correct billing and recording of wine sales, transfers, breakages, and wastage.
• Maintain the cleanliness and readiness of wine service equipment and glassware.
• Follow Amanpuri's service standards, hygiene procedures, and responsible alcohol service requirements.
• Support daily restaurant operations as required during the seasonal period.
• Availability for the full agreed seasonal contract between 15 November 2026-30 April 2027.
• Previous experience as a Sommelier or in a wine-focused service role within a luxury hotel, resort, or fine-dining restaurant.
• Strong knowledge of international wines, grape varieties, wine regions, vintages, and food pairings.
• WSET Level 2 or equivalent preferred; WSET Level 3 or a recognised sommelier qualification is an advantage.
• Fluent English; additional languages are an advantage.
• Excellent communication skills, professional presentation, and attention to detail.
• A warm, discreet approach to guest service and the ability to work effectively with a multicultural team.
• Familiarity with wine inventory controls and point-of-sale systems.
• Flexibility to work evenings, weekends, and public holidays.

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

ฝึกงาน

• Assist in daily operations of F&B outlets (restaurants, lounges, bars, and in-villa dining).
• Support the team in preparing the outlet for service, including table setup and mise en place.
• Greet and interact with guests in a professional and welcoming manner.
• Take and deliver guest orders accurately under supervision.
• Learn and practice Aman's service standards and procedures.
• Support banquet and special events when required.
• Assist in maintaining cleanliness and organization of the outlet.
• Work collaboratively with colleagues across departments to ensure seamless guest experiences.
• Opportunity to rotate across different outlets for a holistic learning experience.
• Mentorship from experienced F&B leaders and participation in team briefings.
• Currently pursuing or recently completed studies in Hospitality, Tourism, or related field.
• Passion for service excellence and a career in hospitality.
• Positive attitude, adaptability, and willingness to learn.
• Good communication skills in English (Thai language is an advantage).
• Ability to work in a team and in a fast-paced environment.
• Duration.
• Internship period: 15 November 2026-30 April 2027.
• Full-time schedule with shifts based on operational needs.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• The Experience Manager is the senior functional leader responsible for creating distinctive, safe and
• commercially effective guest experiences across Socialtel and Collective Hospitality hostel properties in
• Asia. Reporting jointly to the Regional Director of Hostels and the Regional Director of Socialtel, the role
• develops the experience strategy, programming standards, community engagement, events, entertainment,
• local partnerships and guest-journey initiatives that strengthen brand identity, satisfaction, reputation,
• ancillary revenue and repeat business. The position leads property Experience teams, supports openings
• and turnarounds and ensures each destination delivers locally relevant experiences within consistent Group
• standards.
• ROLE CONTEXT
• This is a shared regional role across two related but differentiated hospitality platforms. Socialtel combines
• accommodation, lifestyle, community, work, food, beverage and destination-led experiences, while the
• hostel portfolio requires highly social, energetic, inclusive and value-conscious programming for international
• travellers. The Experience Manager must protect the identity of each brand, adapt programmes to local
• markets and cultures and establish practical common standards, tools, reporting and capability across a
• geographically dispersed portfolio.
• Experience Strategy and Brand Leadership
• Develop and implement the portfolio experience strategy for Socialtel and Collective Hospitality hostels
• in alignment with each brand promise, guest profile and business plan.
• Translate the strategy into practical standards, annual calendars, property plans, KPIs, toolkits and
• accountable implementation milestones.
• Protect the distinct identity of Socialtel and the hostel brands while creating appropriate shared
• systems, training and operating efficiencies.
• Advise both Regional Directors and property leaders on guest trends, programming priorities,
• experience investment and recovery actions.
• Guest Journey and Service Experience
• Map and continuously improve the end-to-end guest journey from pre-arrival and welcome through
• stay, social engagement, departure and post-stay connection.
• Establish memorable arrival, community introduction, local discovery and farewell rituals appropriate to
• each brand and destination.
• Ensure Experience teams are visible, approachable, inclusive and proactive in connecting solo
• travellers, groups, digital nomads and local communities.
• Partner with Operations to remove recurring service friction and ensure published experiences
• accurately match what is delivered.
• Programming, Activities and Events
• Create programming standards and balanced weekly calendars covering social, cultural, wellness,
• food, beverage, entertainment, learning and destination activities.
• Ensure property programmes are locally relevant, seasonally appropriate, operationally achievable and
• sufficiently varied for different guest profiles.
• Review event concepts, run sheets, staffing, production, suppliers, permissions, contingency plans and
• post-event results for major activations.
• Introduce repeatable signature experiences while encouraging controlled local creativity and timely
• refreshment of underperforming activities.
• Community Building and Social Connection
• Create inclusive environments that help guests connect naturally without pressure and that remain
• welcoming to different cultures, ages and travel purposes.
• Develop community rituals, interest-based activities, host-led introductions and responsible
• communication channels that strengthen belonging.
• Build appropriate engagement with local residents, creatives, entrepreneurs and community
• organisations without displacing or disrespecting local culture.
• Ensure programmes prevent exclusion, harassment, discrimination and unsafe behaviour and provide
• clear routes for guest support and escalation.
• Commercial Activation and Ancillary Revenue
• Develop experience-led revenue opportunities across tours, activities, events, food, beverage,
• entertainment, wellness, transport and approved partnerships.
• Set participation, revenue, margin, conversion and guest-value expectations and ensure paid activities
• are properly priced, contracted and reconciled.
• Work with Commercial and Marketing teams to create packages, campaigns, content and upselling
• opportunities that increase bookings and in-house spend.
• Balance commercial performance with authentic guest value and discontinue activities that are unsafe,
• off-brand, poorly rated or commercially unsustainable.
• Local Partnerships and Destination Experiences
• Source, evaluate and maintain trusted partners for tours, transport, wellness, culture, entertainment,
• food and other destination experiences.
• Conduct due diligence on licences, insurance, safety, quality, pricing, capacity, sustainability and
• reputation before recommending or selling an experience.
• Negotiate approved commercial terms, service standards, cancellation conditions, guest-support
• responsibilities and escalation procedures.
• Maintain a current destination knowledge base so teams provide accurate, responsible and
• personalised recommendations.
• Safety, Risk and Responsible Experience Delivery
• Ensure every activity has an appropriate risk assessment, operating procedure, emergency response,
• guest briefing, capacity limit and accountable owner.
• Apply strict controls for alcohol-led events, nightlife, transport, water activities, adventure activities,
• vulnerable guests and third-party providers.
• Stop, postpone or modify any activity when weather, security, staffing, equipment, licensing or guest
• behaviour creates unacceptable risk.
• Report incidents promptly, preserve records and coordinate with property leadership, Security, Legal,
• People and Culture and insurers as required.
• Guest Feedback, Reputation and Recovery
• Monitor experience-related reviews, ratings, surveys, social sentiment, complaints and direct feedback
• across all assigned properties.
• Establish standards for acknowledging, resolving, documenting and learning from complaints and
• service-recovery cases.
• Identify recurring themes and work with operational leaders on measurable corrective action,
• ownership and completion dates.
• Recognise positive feedback, share best practices and convert strong guest stories into approved
• advocacy and brand content.
• Digital Engagement and Content Collaboration
• Partner with Marketing to maintain timely and accurate activity calendars, digital displays, social
• content, property information and pre-arrival communications.
• Support teams to capture authentic, consent-based photo and video content that reflects the
• community and protects guest privacy.
• Use approved digital channels to promote activities, manage registrations, communicate changes and
• sustain appropriate guest engagement.
• Use responsible AI-enabled and design tools to improve schedules, training materials, content
• concepts, localisation and reporting productivity.
• Property Support, Openings and Turnarounds
• Support new openings, rebrands, seasonal launches and operational turnarounds with experience
• concepts, pre-opening calendars, partner sourcing and team readiness.
• Conduct structured property visits, observe delivery across different dayparts and provide clear
• findings, priorities and corrective actions.
• Prioritise support according to guest risk, brand impact, commercial opportunity and leadership needs
• across Asia and LATAM.
• Confirm that new programmes have been tested, costed, communicated and handed over with
• accountable operating ownership.
• Standards, Tools and Quality Assurance
• Maintain practical standards, checklists, calendar templates, briefing tools, risk controls, supplier files
• and performance-reporting formats.
• Conduct regular experience audits covering programme quality, participation, service, safety, inclusion,
• commercial controls and brand execution.
• Set corrective actions with responsible owners and deadlines and verify completion rather than relying
• only on written confirmation.
• Share successful concepts across the portfolio while recording local adaptations, lessons learned and
• conditions for replication.
• Performance, Budget and Management Reporting
• Prepare annual experience budgets and monitor payroll, entertainment, supplier, production,
• complimentary and promotional costs within approval limits.
• Maintain dashboards covering participation, capture rate, ancillary revenue, margin, guest satisfaction,
• review sentiment, incidents and programme productivity.
• Provide concise weekly and monthly reports to both Regional Directors with achievements, risks,
• corrective actions, property support and upcoming priorities.
• Use reliable data to retain, improve, replace or discontinue experiences and to support investment
• recommendations.
• People Leadership and Capability Development
• Lead, coach and hold accountable property Experience Leaders, hosts, interns and assigned
• resources through clear objectives and regular performance follow-up.
• Create role standards, induction, training materials and short learning videos covering hosting,
• storytelling, inclusion, safety, selling and service recovery.
• Build a pipeline of energetic and culturally aware Experience talent and support recruitment,
• onboarding, succession and career development.
• Model visible leadership, empathy, professional boundaries, responsible conduct and disciplined
• execution during daytime and nightlife programming.
• Dual-Portfolio Governance and Collaboration
• Maintain transparent priorities, travel plans, calendars, decisions and performance reporting for both
• Socialtel and hostel operations.
• Meet regularly with both Regional Directors and escalate conflicting priorities, material risks and
• resource constraints promptly.
• Coordinate closely with General Managers, Hostel Managers, Operations, Food and Beverage,
• Commercial, Marketing, Revenue, Finance, People and Culture, Security and IT.
• Ensure suppliers, complimentary benefits, cash handling, commissions, guest data, content
• permissions and commitments comply with approved authority and policy.
• Regional and Cross-Cultural Leadership
• Travel when required across Asia and LATAM and adapt delivery to local law, culture, language,
• seasonality, guest mix and operating conditions.
• Promote respectful cultural exchange and prevent stereotyping, exploitation, inappropriate tourism
• practices or activities that harm local communities.
• Communicate standards clearly across languages and time zones and verify understanding through
• practical demonstration and observation.
• Represent the Group professionally with guests, partners, communities and industry stakeholders in
• every assigned market.
• SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES.
• Strong lifestyle hospitality, hostel, guest experience, events, entertainment, community or destination-
• programming leadership.
• Ability to design engaging programmes for international travellers, solo guests, groups, digital nomads
• and local communities.
• Excellent hosting, facilitation, storytelling, public speaking, relationship-building and service-recovery
• capability.
• Sound commercial awareness with the ability to cost, price, promote and evaluate revenue-generating
• experiences.
• Strong knowledge of event operations, activity risk assessment, guest safeguarding, incident
• escalation and responsible alcohol service.
• Cross-cultural sensitivity, inclusive leadership and confidence operating across multiple countries,
• brands and property types.
• Strong organisation, project management, calendar planning, supplier management and multi-property
• follow-through.
• Ability to create training materials, short videos, presentations and practical toolkits using digital and
• responsible AI-enabled tools.
• Data literacy across guest satisfaction, reputation, participation, revenue, margin, incidents and
• programme productivity.
• Excellent written and spoken English; Spanish, Thai, Portuguese and/or other relevant regional
• languages are an advantage.
• Bachelor s degree in Hospitality, Tourism, Events, Communications, Marketing, Recreation or a related
• field; equivalent relevant experience may be considered.
• Minimum seven years of progressive experience in lifestyle hotels, hostels, resorts, events,
• entertainment, guest experience, travel or community-led hospitality.
• At least three years in a multi-property, regional, cluster or senior experience leadership role is strongly
• preferred.
• Demonstrated success improving guest engagement, programme participation, reputation, ancillary
• revenue and team capability.
• Experience managing events, activities, third-party suppliers, budgets, safety controls and operational
• delivery is required.
• International work experience and meaningful exposure to both Asian and LATAM cultures or markets
• are highly desirable.
• Fluent written and spoken English is required; Spanish is strongly preferred for LATAM coverage and
• other regional languages are advantageous.
• Ability and willingness to travel extensively, work flexible hours and attend evening, weekend and
• holiday programming when operationally required.
• Strong computer literacy, including spreadsheets, presentation, collaboration, content-creation and
• performance-reporting tools.

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• At Amanpuri, we believe in offering our interns not only a role but also a transformative learning journey.
• As a Front Office Intern, you will have the opportunity to gain hands-on experience in luxury hospitality, working closely with our team to deliver exceptional service to our guests.
• This role provides valuable exposure to front office operations, guest relations, and the art of personalized service, all within the unique culture of Aman.
• Assist the Front Office team with day-to-day operations, including check-in, check-out, and guest inquiries.
• Provide warm, professional, and personalized service to guests, ensuring their needs are anticipated and exceeded.
• Support the handling of guest requests, reservations, and transportation arrangements.
• Maintain accurate guest information and ensure seamless communication across departments.
• Learn and apply Aman's service standards in all interactions with guests and colleagues.
• Assist with administrative tasks related to front office operations.
• Observe and participate in problem-solving and service recovery when needed.
• Shadow experienced colleagues to understand the importance of guest engagement and creating memorable experiences.
• Currently enrolled in a Hospitality, Tourism, or related program.
• Passion for hospitality and delivering outstanding service.
• Strong interpersonal and communication skills.
• Proficiency in English (additional languages are an advantage).
• Positive attitude, willingness to learn, and ability to work in a team environment.
• Flexibility to work in a fast-paced, guest-focused setting.
• Duration.
• Internship period: 15 November 2026-30 April 2027.
• Full-time schedule with shifts based on operational needs.

ประเภทงาน:

งานประจำ

• Job Type: Part-time or Full-time.
• Location: Huahin.
• We are seeking a skilled and experienced pool attendant to join our team. The ideal candidate will be responsible for ensuring the safety of all patrons using our pool facilities, as well as maintaining a clean and welcoming environment for all guests. The pool attendant will be responsible for monitoring pool activities, enforcing safety rules and regulations, and performing basic maintenance duties.
• Greet guests upon arrival and ensure they are following all safety rules and regulations.
• Monitor pool activity to ensure safety and respond to any emergencies or incidents in a timely and appropriate manner.
• Maintain cleanliness and orderliness of the pool area, including bathrooms, showers, and surrounding areas.
• Perform routine maintenance tasks, including checking and maintaining water quality, cleaning pool filters, and monitoring chemical levels.
• Enforce pool rules and regulations to ensure safety and enjoyment of all guests.
• Provide excellent customer service and respond to guest inquiries and concerns in a professional and courteous manner.
• Provide assistance to guests with disabilities or special needs.
• Participate in regular training sessions and stay up-to-date on pool safety procedures and best practices.
• High school diploma or equivalent.
• Lifeguard certification from a reputable organization.
• Strong swimming skills and ability to swim 300 yards continuously.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and respond quickly to emergencies.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic knowledge of pool maintenance and cleaning procedures.
• Physical ability to perform routine maintenance tasks, including lifting and moving heavy objects.
• We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about pool safety, customer service, and maintaining a clean and welcoming environment, we encourage you to apply for this position.
• Regenerate response.

ประเภทงาน:

งานประจำ

• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
• Secure payment, verifying and adjusting billing as needed.
• Provide guests with room and hotel information, directions, amenities and local interests.
• Run daily reports, reviewing to see what needs to be communicated to the next shifts staff.
• Complete cashier and closing reports, counting the bank at the end of each shift securely.
• Accept and record wake-up calls, delivering to the right department.
• Communicate any emergency, lost item or theft to proper security staff and/or authorities.
• Keep contingency lists in case of emergency and communicate any necessary messages.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

ประเภทงาน:

งานประจำ

Job Requirement: Clean and maintain locker rooms, toilets, showers and changing areas Replenish suppliers in locker rooms Ensure cleanliness of floors, lockers, benches and common areas Monitor locker room conditions and report issues Collect used towels and arrange laundry service Follow hygiene, safety and cleaning standards Provide polite assistance to guests when needed Maintain proper use and storage of cleaning equipment and chemicals Support other cleaning duties as assigned Additional Skills: Attention to cleanliness and hygiene Service minded and polite attitude Ability to ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Enthusiastic

ประเภทงาน:

งานประจำ

• Perform variety of activities in food and beverages, including food and beverages service and kitchen, to ensure effective operations and satisfy customers.
• Provide support to initiatives and development of food and beverages in restaurants and banquets to satisfy customers with best service and taste.
• Prepare kitchen wares, utensils, and other equipment to maintain in good quality and ready for use.
• Prepare and maintain locations, including food court layout, to facilitate food and beverages operations and support banquets effectively.
• Coordinate with relevant functions, including buying and merchandising, and store operations, to ensure effective food and beverages operations aligning with business goals and plans.
• Participate in making summary reports of overall food and beverages to propose to the direct supervisor and improve the performance of the team.
• Perform other responsibilities as assigned.
• Vocational or bachelor's Degree in related field.
• Minimum of 0-3 years of responsible experience.
• Have great understanding about food and beverage service.
• Have good personality.
• Have service mind and good manners.
• Have good communication skills.
• Be responsible and enthusiastic.
• Skills.
• Additional Information.

ประเภทงาน:

งานประจำ

The Club Host provides seamless check-in and check-out services, manages lounge operations, maintains guest preferences, and creates meaningful connections with guests through InterContinental's commitment to "Truly Personal Service.".

ประเภทงาน:

งานประจำ

• Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
• Where Memories Start with You.
• Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

ประเภทงาน:

งานประจำ

• Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
• N/A.
• Where Memories Start with You.
• Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Vocational diploma or degree in hospitality or F&B studies.
• Previous experience as a Guest Service Agent.
• Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies.
• Languages: fluent in the national language, English and a third language.
• Front Office / แผนกต้อนรับ.
• 1 อัตรา.
• อนุปริญญา/ปวส. ขึ้นไป.
• งานประจำ.
• ตามตกลง.
• [email protected].
• 08 ก.ค. 69.
• Attractive starting salary.
• Work hard 5 days, play harder 2 days.
• Every day gain exceptional experiences.
• Enjoy Accor privileges and benefits.
• Feel great working with an upscale resort.
• Housing and transportation are provided.
• Great opportunities for growth.
• Group life insurance & OPD.
• Provident fund.
• Recognition award - ด้วยแพ็คเกจเริ่มต้นที่น่าสนใจ.
• พักผ่อนเต็มที่สัปดาห์ละ 2 วัน.
• ค้นพบประสบการณ์การทำงานรูปแบบใหม่.
• เพลิดเพลินกับสิทธิประโยชน์ และสวัสดิการจาก Accor.
• เติมเต็มบรรยากาศการทำงาน ในรีสอร์ทระดับหรู.
• มีบ้านพักและรถรับส่งพนักงาน.
• โอกาสสำเร็จในสายอาชีพที่มั่นคงกว้างไกล.
• ประกันกลุ่มและค่ารักษาพยาบาลผู้ป่วยนอก.
• กองทุนสำรองเลี้ยงชีพ.
• รางวัลการบริการยอดเยี่ยม.
• วิธีการสมัคร.
• สมัครด้วยตนเองที่โรงแรมหรือส่งประวัติส่วนตัวมาที่อีเมล [email protected].

ทักษะ:

Outgoing Personality, Public Relations

ประเภทงาน:

งานประจำ

• Anantara Koh Yao Yai Resort & Villas.
• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
• The Villa Host is responsible for providing personalized and exceptional service to guests staying in private villas, ensuring their comfort and satisfaction throughout their stay. The role coordinates guest requests, villa amenities, housekeeping, dining, and other resort services while anticipating guest needs, handling inquiries and concerns professionally, and creating memorable guest experiences in line with the resort's service standards.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Russian

ประเภทงาน:

งานประจำ

• To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at al ...
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.