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ทักษะ:
Burmese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle inbound customer inquiries via phone in a professional and courteous manner.
- Provide accurate information regarding products, services, and account-related inquiries.
- Resolve customer issues efficiently while adhering to company policies and service standards.
- Escalate complex cases to the appropriate departments when necessary.
- Maintain accurate records of customer interactions and resolutions.
- Meet established quality, productivity, and customer satisfaction targets.
- Ensure the confidentiality and security of customer information at all times.Requirements.
- Native proficiency in Burmese (spoken, written, and reading).
- English proficiency at CEFR B2 level in reading, listening, and writing.
- Bachelor's degree in any discipline is mandatory.
- Minimum of two (2) years of full-time working experience in any industry.
- Previous experience in a contact center or customer service environment is preferred.
- Experience supporting customers within the financial services industry is an added advantage.
- Strong communication, problem-solving, and interpersonal skills.
- Proficient in using computer applications and able to navigate multiple systems simultaneously.
- Willing to work on-site at Singha Complex, Bangkok.What We Offer.
- Competitive salary package of THB 20,000 - THB 25,000.
- Fixed working schedule from Monday to Friday, 9:00 AM - 6:00 PM.
- Modern workplace located at Singha Complex, Bangkok.
- Comprehensive training and continuous learning opportunities.
- Career development within a multinational organization.
- A collaborative and inclusive work environment.If you are passionate about delivering exceptional customer service and meet the above qualifications, we encourage you to apply. We look forward to welcoming individuals who are committed to creating outstanding customer experiences.
ประสบการณ์:
15 ปีขึ้นไป
ทักษะ:
Electrical Engineering, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
- Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
- Identify and develop new markets for after-sales and service business.
- Support Marketing in launching new equipment by ensuring technical readiness and service capability.
- Customer Support & Operational Excellence.
- Ensure customer calls are responded to and resolved within agreed SLAs.
- Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
- Ensure proper warranty administration and claims management while keeping warranty costs under control.
- Team & Vendor Management.
- Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
- Maintain strong relationships with service providers and ensure decent ROI to support retention.
- Regularly review TCS and Sales team performance to resolve operational issues.
- Process & Performance Management.
- Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
- Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
- Maintain operational costs within agreed budgets.
- Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
- Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
- 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
- Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
- Proven experience in service business development, team management, and third-party/vendor management.
- Strong customer orientation, problem-solving, and interpersonal skills.
- Experience in service selling and revenue generation is an advantage.
- Team player with strong leadership ability, patience, and a focus on operational excellence.
- Competitive salary and bonuses.
- Competitive health + wellness benefit plan.
- Continuous professional development with many opportunities for growth.
- Provident fund.
- Hybrid work arrangement.
- We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
- This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
- At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Analytical Thinking, Project Management, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Microsoft Office, SAP, ERP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
- Process and manage customer orders using SAP or similar ERP systems.
- Coordinate order fulfillment from order entry through delivery.
- Follow up with manufacturing plants on production and committed shipment schedules.
- Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
- Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
- Process order amendments and communicate updates to relevant stakeholders.
- Prepare order status, delivery, and shipment reports.
- Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
- 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
- Experience using SAP or similar ERP systems.
- Proficient in Microsoft Excel and Microsoft Office applications.
- Strong communication, coordination, and problem-solving skills.
- Good command of English.
- Carrier is An Equal.
- Opportunity/Affirmative.
- Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
- Click on this.
- link.
- to read the Job Applicant's Privacy Notice.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Procurement, Recruitment, Power point, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.
- In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from ra ...
- We are looking for an experienced Customer Service Executive (Bangkok, Thailand based) with a background in freight forwarding to support our export operations. The successful candidate will be responsible for shipment coordination, customer communication, documentation management, and ensuring service excellence across all stages of the logistics process.
- Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
- Follow up on orders and keep customers informed about cargo movement.
- Handle all relevant export documents.
- Create job files and issue reconciliation sheets.
- Take responsibility for problem-solving, following up on requests and addressing customer issues.
- Ensure the quality and accuracy of work to meet company standards and objectives.
- Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
- Perform additional duties as assigned by the Manager.
- Diploma or bachelor's degree or higher in any fields.
- 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export knowledge is advantage.
- Preferably with working experience and knowledge in Multinational logistics.
- Pleasant personality, Service-orient minded and Self-motivated.
- Proficient in MS-office (Excel, Word, and Power Point).
- Good command both speaking & writing in English.
- An immediately start is a plus.
- If you are passionate, driven and looking for a new and exciting opportunity within a successful and growing company, this may be the right role for you.
- Please click "Apply Now" to submit your application.
- All personal information submitted by job applicants will used for recruitment purposes and we reserve the right to consider the applications for other positions in our Group.
- Apex Logistics International (Thailand) Co., Ltd.
- Singha Complex, Unit 1405-1406., Floor 14., 1788 New Phetchaburi Road., Bang Kapi sub-district., Huai Khwang district., Bangkok., 10310.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Accounting, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Receive job assignments from Sales, customers, or internal departments requiring import services (both air and sea freight).
- Create Job Orders in the Logman system to initiate the import process.
- Coordinate among Sales, customers, shipping lines/airlines, and the Shipping team to prepare import documentation for both sea and air shipments.
- Review and verify the accuracy of import documents such as BL, AWB, Invoice, Packing List, and other related forms in coordination with customers, Shipping, and overseas agents.
- Contact shipping lines or co-loaders to process document entry when using Logman's freight services.
- Arrange transportation for DDU/DDP/DAP shipments based on the POD provided by the trucking service provider.
- Send draft import entries to overseas agents (for DDP terms) and issue Debit Notes for cost recovery.
- Prepare disbursement documents for D/O collection in coordination with the Accounting team and assign a messenger to collect the D/O within the customer's required timeframe.
- Issue invoices for initial D/O charges.
- Prepare Debit Notes / Credit Notes and submit Proof of Delivery (POD) to overseas agents upon job completion.
- Only candidates who meet the specified qualifications will be considered.
- 5-day work week + Flexible working style.
- Birthday leave.
- 10 Days Annual Leave.
- 4 Days Bereavement Leave.
- 5 Days Wedding Leave (Inclusive for all genders).
- 15 Days Ordination Leave.
- Performance Bonus, Monthly Commission.
- Housing Loan Support (GHB program).
- Medical Coverage (OPD, IPD).
- Annual Health Check-up.
- Company Gym (Fitness Room).
- Virgin Active Wellness 10% Discount.
- Fitness First Wellness 5% Discount.
- Free tea and coffee (fuel your day!).
- Company outings and parties.
- Company Sport Day.
- Training & Development opportunities.
- 17-18 Thai public holidays/year.
- Movie Time For Employee.
- Dental Benefit (Sodent) for you and your family (First Day).
- A fun, fast-moving, and friendly workplace!.
- Interested? Lets talk!.
- Send your updated resume to [email protected].
- Join us and be part of something exciting.
- We cant wait to meet you!.
- Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer inquiries via phone, email, or other communication channels.
- Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
- Collaborate with internal teams to address customer needs.
- Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
- Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
- Resolve customer complaints and escalate complex issues when necessary.
- Maintain and update customer records in the system.
- Follow up on customer requests and ensure timely resolution.
- Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
- Meet service quality, productivity, and customer satisfaction targets.
- Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
- Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
- Meet service quality, productivity, and customer satisfaction targets.
- Other duties assigned by supervisor.
- Education: Bachelor's Degree in any field.
- Experience: 3 years in Customer Service.
- Age: Open.
- Gender: Open.
- Others: SAP / Proficiency in Microsoft Office.
- Good in English proficiency.
- Interpersonal / Communication skills.
- Ability to manage change.
- Systematic & Analytical Thinking.
- Problem Solving & Decision Making.
- Customer Orientation.
- Previous customer service experience is an advantage.
- Brenntag TA Team.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Virgin Active Thailand career opportunities: Personal Trainers, Consultants, Instructors, Sales, Reception staff - find your perfect job at Virgin Active.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deliver engaging training and coaching sessions.
- Content Development.
- Create and improve training materials, SOPs, and assessments.
- Operational Knowledge.
- Understand and explain systems, processes, and products effectively.
- Stakeholder Management.
- Collaborate well across teams and drive alignment.
- Talent Assessment.
- Assess candidate potential, learning agility, and role fit.
- AI & Innovation.
- Leverage AI tools to enhance learning and operational efficiency.
- Bachelor's degree in any field.
- 4+ years of experience in Training, Learning & Development, Operations Training, or related fields.
- Experience delivering instructor-led training in operational environments.
- Strong presentation, facilitation, and coaching skills.
- Experience creating training materials and learning programs.
- Comfortable working onsite and conducting face-to-face training sessions daily.
- Strong analytical and problem-solving skills.
- Familiarity with AI tools such as ChatGPT, Gemini, Copilot, or similar platforms is a strong advantage.
- Experience in customer service, SaaS, POS, or merchant-related operations is preferred.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ดูแล ตรวจสอบยอดเงินจากการขายของเอเย่นต์เข้าบัญชีให้ครบถ้วนถูกต้องตามนโยบายการขาย.
- ทำรายงานสรุปยอดขายเอเย่นต์ พร้อมเอกสารประกอบ.
- สรุปรวมใบสำคัญรับ จากการขายเอเย่นต์.
- เรียกรายงาน สเตทเม้นท์ ของทุกธนาคารให้กับทางศูนย์บัญชีระหว่างวัน และ ทุกสิ้นวัน.
- ระหว่างวันตรวจสอบเงินเข้าบัญชีของเอเย่นต์ที่ซื้อสินค้า เพื่อประสานงานกับเจ้าหน้าที่สนับสนุนขายเอเย่นต์เพื่อเปิดเอกสารส่งสินค้าให้กับเอเย่นต์.
- ประสานงานติดต่อธนาคารเอเย่นต์และภายในองค์กร.
- ปริญญาตรี สาขาการเงินหรือสาขาที่เกี่ยวข้อง.
- มีความรู้ในด้านลักษณะการดำเนินธุรกิจของบริษัท มีความเข้าใจในระบบขั้นตอนการทำงาน การวางแผน การวิเคราะห์.
- มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS Office.
- มีทักษะด้านการสื่อสาร.
- มีความรับผิดชอบ มีมนุษยสัมธ์ที่ดี มีความระเอียดรอบคอบ.
- มีความอดทน สามารถทำงานภายใต้ความกดดันได้ดี.
- มีปฎิภาณไหวพริบ แก้ไขสถานการณ์เฉพาะหน้าได้ดี.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, Recruitment, Tableau, YouTube, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
- The Opportunity.
- This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
- This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
- We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
- Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
- Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
- Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
- Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
- Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
- Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
- Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
- Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
- Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
- Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
- Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
- Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
- Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
- Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
- Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
- Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
- Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
- Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
- A background in managing specialized or L2/3 support teams.
- Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
- Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
- We welcome applications from.
- Kuala Lumpur & Bangkok locations only.
- Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
- Please review our Hiring Process Guidelines before your interview click.
- here.
- to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers.
- https://careersatagoda.com.
- Facebook.
- https://www.facebook.com/agodacareers/.
- LinkedIn.
- https://www.linkedin.com/company/agoda.
- YouTube.
- https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
- privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Microsoft Office, ERP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿36,000, สามารถต่อรองได้
- We are seeking a proactive and customer-focused Customer Service Specialist to join a leading international manufacturing organization. This role serves as the key contact point for customers, ensuring excellent service delivery, effective order management, and seamless coordination with internal and external stakeholders. The ideal candidate will have experience supporting overseas customers and managing international order processes.
- Manage customer orders from order receipt through delivery, ensuring accuracy, timel ...
- Handle customer inquiries, quotations, and complaints via email and phone, providing prompt resolutions and maintaining high customer satisfaction.
- Coordinate closely with Supply Chain, Logistics, Sales, and other internal teams to monitor deliveries, resolve issues, and ensure product availability.
- Prepare and review shipping and export documentation, supporting international transactions and overseas customer requirements.
- Monitor order status and proactively communicate any delays, changes, or supply issues to customers.
- Generate customer service reports, analyze service performance, and contribute to process improvement initiatives.
- Build strong relationships with customers and act as a trusted partner to support their ongoing business needs.
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, International Business, or related fields.
- Minimum 2 years of experience in Customer Service, Order Management, Sales Support, or Supply Chain Coordination.
- Experience working with overseas clients, international customers, or export-related operations is highly preferred.
- Knowledge of logistics, shipping documentation, and international trade processes would be an advantage.
- Strong communication and problem-solving skills with a customer-oriented mindset.
- Ability to coordinate effectively with cross-functional teams in a fast-paced environment.
- Good command of English, both written and spoken.
- Proficiency in Microsoft Office and ERP systems is preferred.
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Customer channel management.
- Case Management.
- Customer onboarding and relationship management.
- Contract and dispute management.
- and more.
- Handles Customer service tasks on a daily basis.
- Take full end-to-end responsibility on the account and execute all the activities related to the LNS service including Carrier Booking, Trucking, Customs House Brokerage (CHB).
- Coordinate and manage with internal and external stakeholders to achieve required delivery to customers with professional pro-active manner.
- Maintain a customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors. Engage in constructive problem resolution.
- Understanding business criticality and prioritizing the tasks effectively to ensure customer satisfaction.
- Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI's).
- Monitor and help improve the end customer KPIs resulting in customer delight.
- Accurate and timely reporting requested.
- Performance reviews with customer.
- Complete job costing, revenue and costs for the activities coordinated under control of Operation team.
- Manage carrier booking based on allocation and customer production plan.
- Perform and ensure the accuracy of SI, VGM and DG net submission as well as the BL and other documents related.
- Ensure to provide the documents to customer/destination in a timely manner.
- Collaborate with cross-functional to prepare the CHB document such as Export/Import declaration, FTA form, license, etc.
- Be a consultative for customer.
- Manage the truck booking based on customer product availability.
- Collaborate with cross-functional or external vendor to manage truck availability.
- Perform and ensure the accuracy reporting.
- Collaborate with cross-functional to process billing to customer as well as recognize the cost and revenue to system in a timely manner.
- Cross-sell & upsell Logistics and Services products to customers.
- Positive Attitude with customer centric mindset and sense of urgency.
- Good command of spoken and written in Thai and English.
- Minimum 2 to 3 years' experience as Customer Service / Customer Experience or similar role(s) in logistics industry with customs knowledge.
- Highly result oriented & attention to detail, ready to take challenges/collaborate with cross functional teams and able to work under pressure and meet tight deadlines.
- Ability to converse with people of all levels and is well organized, efficient, and effective.
- Familiar with MS Office products including MS Word, Excel, and PowerPoint.
- Good communication & interpersonal skill and should be able to build good working relationship.
- Capacity to handle change, stay open to different ideas and support for positive change.
- Understand work in an agile manner, High analytical / problem-solving skills.
- Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
- We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication.
- Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module).
- Monitor order status and proactively identify and resolve issues related to order discrepancies.
- Coordinate closely with Sales, Logistics, Warehouse, Finance teams, and other relevant stakeholders to ensure accurate and timely order fulfillment.
- Proactively identify potential issues, develop alternative solutions, and propose recommendations to the Customer Service Manager to minimize business risks and operational impact.
- Support team capability and performance by providing guidance and knowledge sharing, while preparing and maintaining knowledge-based documentation, process guidelines, FAQs, and operational reports for future reference and audit purposes.
- Ensure team practices and daily operations comply with company policies, procedures, and established guidelines.
- Perform other duties as assigned by the line manager.
- Bachelor's degree in any field.
- Good command of English, both written and spoken.
- 2-3 years of experience in Customer Service, Order Management, or Sales Support.
- Experience with SAP is an advantage.
- Strong communication and problem-solving skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Good computer skills, particularly MS Excel, Outlook, and SAP.
- Competitive health + wellness benefit plan.
- Continuous professional development with many opportunities for growth.
- Access to a wide variety of internal and external training courses on our learning system.
- We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
- _This is a fantastic opportunity to build your career with a company who are experiencing rapid growth._.
- At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
- สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
- ปริญญาตรี ทุกสาขา.
- สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
- มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Management, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Oversee daily restaurant shifts to ensure fast, high-quality food and drink service.
- Lead, train, and support service staff to maintain high hospitality standards.
- Work closely with the kitchen team to ensure excellent food quality and presentation.
- Handle guest feedback professionally to maintain high satisfaction and repeat visits.
- Manage table seating, reservations, and daily floor setups efficiently.
- Monitor restaurant inventory, handle ordering, and minimize food waste.
- Ensure strict cleanliness, food safety, and hygiene standards in all dining areas.
- Assist in organizing restaurant schedules and tracking daily sales reports.
- Proven experience as a captain, team leader, or supervisor in a restaurant or resort.
- A strong passion for food, cooking, and delivering excellent customer service.
- Active leadership skills with a positive, helpful attitude toward the team.
- Good problem-solving skills to handle busy shifts and quick guest requests.
- Familiarity with restaurant Point of Sale (POS) systems and basic digital tools.
- Clear communication skills to bridge the front-of-house team and the kitchen.
- High school diploma or a degree in Hospitality, Culinary Arts, or a related field.
- Company Culture.
- We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Furniture Design, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Identify and develop new business opportunities to expand the customer base.
- Build and maintain strong relationships with existing and potential clients.
- Present and promote company products and services to meet customer needs.
- Negotiate contracts and close sales to achieve targets.
- Monitor market trends and competitor activities to identify opportunities.
- Provide excellent customer service and address client inquiries effectively.
- Proven experience in sales or a related field.
- Strong communication and negotiation skills.
- Ability to build and maintain relationships with clients.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Knowledge of the furniture or construction industry is a plus.
- Self-motivated and able to work independently.
- Why to apply?.
- Join HAWII Furniture and Construction Company Limited to be part of a forward-thinking team, enjoy opportunities for professional growth, and contribute to delivering exceptional products and services in a supportive and innovative work environment.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 , สามารถต่อรองได้
The role focuses on delivering efficient operations and quality customer service at True Sphere, a co-working space at Suvarnabhumi Airport. Key Responsibilities: Co-working & Service - provide food and beverage services to customers and share information about True Sphere benefits and Black Card privileges. Sales & Operations - function as a cohesive team member while managing daily operations, finances, inventory, and systems. Responsibilities include product recommendations and preventing fraud to protect company interests. Customer Support - handle customer complaints professio ...
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Product Development, Market Research, Teamwork
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Continue experience in sales or clinical setting.
- Achieve your assigned quota by building and maintaining a working relationship with key influencers in accounts, distributor contacts and end-users for continued defense of your base of business.
- Become the resident Sage expert as you work with a sophisticated audience of clinical specialists, nurses, educators and administrators. Your knowledge not only of your own products, but of competitors' offerings, builds credibility with your customers ...
- Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service.
- Drive protocol and process improvement by partnering with your customers to enhance outcomes and deliver clinical and financial improvements.
- Establish yourself as a consultant to your customer by bringing a high level of clinical knowledge and overall healthcare insights.
- Have knowledge of marketing, market research, new product development, new product introduction, Profit and Loss (P&L) management, and field testing.
- What you need.
- High school diploma and 5+ years of professional experience.
- Bachelor's Degree.
- A valid driver's license in the state of residence and a good driving record is required.
- At times, may be required to move, set up and demonstrate equipment weighing up to 50 pounds - reach, push, or pull in order to accomplish job accountabilities.
- May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
- Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention.
- May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.
- Posted Date: 08/05/2026 This role will be posted for a minimum of 3 days.
- This role is 100% commission and is eligible for bonuses + benefits.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Market Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Continue experience in sales or education setting.
- Promote and sell Stryker Smart Care products to meet our customers' needs kindergarten (K) through twelfth grade (12).
- Drive sales growth by developing a robust sales funnel through prospecting, securing new accounts, and expanding our portfolio within an existing customer base.
- Build and maintain executive and key customer relationships.
- Identify, qualify, and close new customer sales opportunities in a designated territory.
- Plan and implement effective territory sales strategy required to progress deals through the process.
- Forecast and maintain the necessary pipeline to support quota achievement quarter over quarter.
- Conduct solution-focused customer presentations, including coordinating the involvement of all necessary internal team members.
- Leverage relationships with an approved network of Indirect Channels (resellers) to identify new opportunities.
- Display experience with reports and budget, customer service, and project management.
- Have basic knowledge of market research, new product introduction, Profit and Loss (P&L) management, and field testing.
- What you need.
- High school diploma and 5+ years of professional experience.
- Valid driver license in the state of residence and a good driving record.
- Proficiency in managing complex sales cycles typically defined as six months or longer with multiple stakeholders, decision-makers, and influencers at multiple levels.
- Bachelor's Degree.
- Posted Date: 07/21/2026 This role will be posted for a minimum of 3 days.
- 110,000 and may be eligible to earn commission and/or bonuses + benefits.
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