เงื่อนไขการค้นหา

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently.
• Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services.
• Open and maintain customer accounts, ensuring accurate records and up-to-date information.
• Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction. Maintain the highest level of service, professionalism, and product knowledge in all customer interactions.
• Work Conditions:Work Schedule: 40 hours per week, 5 days per week, with shifts, including night shifts. Flexibility to work on weekends and holidays is expected.
• What We're Looking For:Strong communication skills in Thai (spoken and written) and good proficiency in English.
• Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions.
• Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus.
• Ability to remain composed and professional under pressure, especially in busy or challenging situations.
• New graduated are welcome.
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 61186 | Customer Services& Claims | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Good Communication Skills, Leadership Skill, Teamwork, Problem Solving, English

ประเภทงาน:

งานประจำ

• Develop and maintain accurate demand forecasts using sales history, market trends, and internal input.
• Work closely with Sales, Marketing, and Production to align on forecasted volumes.
• Lead monthly demand reviews: Analyze forecast vs. actuals, stock levels, and identify gaps.
• Monitor stock holding and coordinate with the warehouse to minimize carrying costs.
• Identify potential demand risks and develop contingency plans in collaboration with Customer Service.
• Procurement & Purchase.
• Manage sourcing and procurement for local and international suppliers.
• Request and analyze quotations, initiate price negotiations when needed.
• Estimate DDP (Delivered Duty Paid) cost for new products in collaboration with Sales.
• Ensure the timely execution of purchase orders to avoid supply disruption.
• Coordinate product sampling and quality verification when needed.
• Import Supervision & Coordination.
• Supervise the Import & Customs Specialist and ensure smooth inbound operations.
• Oversee customs clearance, compliance, and document control.
• Prioritize import shipments based on demand urgency and business needs.
• Liaise with our logistics providers, customs brokers, and warehouse teams for timely delivery.
• Bachelor s degree in Supply Chain, Business Administration, or related field.
• Above 8 years of experience in demand planning, procurement, or import coordination.
• A strong understanding of Thai import regulations and registration processes is a plus.
• Experience working in SME environment.
• Advanced Excel and/or ERP system proficiency.
• Strong organizational, negotiation, and communication skills.
• Autonomous yet a great team player.
• Fluent in Thai and English preferred.

ทักษะ:

Sales, Product Development, Procurement

ประเภทงาน:

งานประจำ

• Analyze market trends, consumer behavior, and competitor insights to develop proactive strategies for customer acquisition.
• Develop retention strategies and CRM programs to increase customer loyalty and lifetime value.
• Product Portfolio Strategy & Lifecycle Management.
• Define product strategies that align with market needs, and manage the full product lifecycle.
• Collaborate with product development and procurement teams to select high-potential items and enhance product value.
• Multi-Channel Sales & Distribution Management.
• Plan and manage both offline (physical stores) and online (e-Commerce) sales, including B2B channels.
• Explore and develop new sales opportunities via emerging platforms such as marketplaces, mobile apps, and franchising.
• Brand & Marketing Communications Management.
• Drive consistent brand communication across all platforms, aligned with brand positioning.
• Supervise advertising, public relations, digital marketing, and brand image campaigns.
• Team Development & Leadership.
• Structure and lead agile marketing and sales teams aligned with business goals.
• Foster team capability through continuous skill development, career path planning, and succession management.
• Strategic Partnership Development.
• Build partnerships with automotive brands, relevant product suppliers, insurers, and after-sales service providers to boost sales value.
• Negotiate commercial terms that benefit the organization and support long-term collaboration.
• Data Analytics & Performance Measurement.
• Oversee analytics of sales performance, campaign effectiveness, and customer behavior to support strategic planning.
• Prepare sales and marketing performance reports for executive management.
• Budget Control & Risk Management.
• Manage sales and marketing budgets efficiently within the defined framework.
• Anticipate market risks and proactively plan mitigation strategies.
• QualificationsBachelor s degree or higher in Marketing, Business Administration, or a related field.
• A Master s degree in Strategic Marketing, Brand Management, or Digital Business is a plus..
• Minimum 12 years of experience in senior marketing and sales roles.
• Proven track record in industries such as retail, automotive, spare parts, or related FMCG sectors.
• Strong leadership experience in managing large teams and driving omni-channel marketing initiatives.

ทักษะ:

ETL, Compliance, Industry trends, English

ประเภทงาน:

งานประจำ

• Drive and consult our clients to ensure they will have right solutions to solve their use cases.
• Understand, analyze and collect a large set of data from multiple sources.
• Collaborate with stakeholders to validate data semantics and metrics definitions.
• Design and implement data solutions with data orchestration.
• Strong knowledge of ETL orchestration tools (Databricks, Airflow, Pentaho ).
• Model and set up data flow towards third party system such as CDP/CEP.
• Fine-tune data queries for optimization.
• Develop data models following the data architecture.
• Responsible for Technical Solution design documents.
• Ensure the solutions respect all the compliance and security from client, industry and market regulatory (GDPR, PDPA, HIPAA).
• Knowledge of Data governance principles and tools (DBT, Collibra, Purview, ).
• Support pre-sales activities and proposals delivery.
• Work closely with business stakeholders to understand their data needs and with Solutions Architect/Tech Lead to ensure the sprint deliveries.
• Develop and maintain best practice of delivering clean and compliant data pipelines.
• Mentor more junior BI and Data Engineers.
• Stay up-to-date with industry trends, best practices, and emerging technologies related to data.
• The Qualifications.
• Thai language professional proficiency and Good communication skills in English.
• Have experience in Customer Data Platform integration (CDP).
• 5+ years of relevant experience in data engineering.
• Experience in consultancy.
• Experience in API calls, SQL, Python, SparkPY to build optimized ELT/ETL pipeline.
• Knowledge of data modeling and data architecture.
• Experience in Databricks, Snowflake, Fabric, Big Query.
• Have experience in Customer Engagement Platform integration (CEP).
• Experience in AI tool to support development.
• Experience in developing data flow for AI (RAG, Gen BI, ).
• Be able to develop a downloader (Python preferably).
• Strong analytical and problem-solving skills, with the ability to work with large and complex data sets.
• Strong communication skills to effectively explain technical concepts to non-technical stakeholders.
• Ability to work independently and collaboratively in a team environment and with customers.
• Fast learner to appreciate the needs of various business models and industries.
• Extra points if you have.
• Certified and experienced in Snowflake.
• Any certification in AWS or Azure.
• First experiences in data modeling.
• Experience with data visualization tools such as Power BI, Tableau, Data Studio, and Looker.
• Experience with docker, Kubernetes.
• Experience in Relay42, Segment, Mparticle, Moengage.
• Experience in ML/AI related areas.
• Exposure in LangChain.
• Worked in more than one project and with various tech stacks.
• SI Vendor industry experience.
• Bachelor's degree in Mathematics, Statistics, data, Computer Science, or related field.
• Familiarity with statistical analysis and machine learning concepts is a plus.
• About us
• Seven Peaks is a world-class technology company specializing in Digital Transformation for companies worldwide, delivering scalable software solutions and experience design, aimed at driving business impact.
• We are based in Bangkok, Thailand, with a growing team of more than 180 industry professionals from over 25 different countries currently providing end-to-end Digital Product services - from Product Design, Mobile/Web Development, Cloud Native Solutions, Data and Analytics, IOT Integrated solutions to Quality Assurance and more.
• Seven Peaks acquired Morphosis, one of the leading UX/UI design companies in Thailand which is now part of the Seven Peaks group.
• For more information please visit https://sevenpeakssoftware.com and https://morphos.is/.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Hybrid Working Policy.
• Health & Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning and Certifications support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

ทักษะ:

Fast Learner, Project Management, English

ประเภทงาน:

งานประจำ

• a mission we aim towards achieving every day.
• To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
• Courage? Always. At TikTok, we create together and grow together.
• That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered!.
• From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. We are looking for a passionate, dedicated and experienced marketer to join our SMB Marketing team as the Thailand Regional Marketing Manager. Our team is the first to meet, inspire and engage prospecting SMBs.
• We are at the start of the sales funnel and responsible for generating and nurturing new high value SMB prospects through strategic partnerships with external partners and activation of the leads through diverse marketing initiatives, lead nurturing programs, and collaboration with diverse internal/external stakeholders. Our ultimate goal as a team is to empower new businesses and agencies to successfully start TikTok advertising and grow their business through TikTok's diverse advertising products. The Regional Marketing Manager will deliver on the SMB growth objectives through full funnel marketing initiatives, with key priorities on lead generation and activation.
• As the Regional Marketing Manager, you strategise, build, successfully execute and continuously iterate on the regional and Thailand go-to-market strategies. This is a role that will require a balance of creative, strategic and ambitious thinking with strong attention to detail, obsession with clients and data, hands-on attitude and ability to pivot the business efficiently. Responsibilities.
• Work with Marketing leadership to achieve the business goal for quality lead generation, driving new cash activated accounts through scalable marketing initiatives, programs and collaboration with internal and external stakeholders.
• Design and oversee the execution of bespoke marketing campaign solutions working in close partnership with cross functional partners incl.
• Marketing, Product, Sales Ops, Strategy, Programs and Vendor, TikTok Shop, to drive demand for TikTok for Business advertising solutions.
• Develop compelling program narratives and sales materials to equip sales teams, supporting seasonal and always-on campaigns, to a variety of audiences (advertisers, agencies, end users).
• Leverage insights to inform content needs and own communication of content strategies and timelines to cross functional partners and stakeholders.
• Develop and execute marketing strategies across owned digital platforms.
• Track and evaluate campaign performance and provide timely reporting on optimization opportunities and learnings that can be scaled across all regions.
• Oversee the execution of campaign and content strategy through the management of third party vendors / agencies.
• Minimum 4 years of experience in a strategy or marketing role.
• Written and oral fluency in English and Thailand language with the ability to articulate abstract creative concepts for business needs.
• A deep understanding of the.
• Small & Medium Businesses industry is needed.
• Experience within B2B marketing, top tier creative or media agency, brand marketing or strategy role within a technology company.
• Have a strong business understanding of Thailand and APAC markets.
• Experience designing and executing content strategies and analyzing content strategy performance.
• Ability to identify opportunities, develop project scope and independently lead ideation and execution.
• Have a strong business understanding of Thailand and APAC markets.
• Preferred Qualifications.
• Fast learner with a good sense of judgment and original thinking.
• Ability to thrive in ambiguity and adjust quickly to change.
• Strong data and analytical skills (measurement, ROI, forecasting).
• Have a commercial mindset with a history of delivering against stretching performance goals.
• Excellent interpersonal skills: ability to build, manage and influence agencies/ virtual teams (e.g. partners, agencies, remote marketing teams) and interface effectively with and influence different management levels.
• Agility and ensuring timelines are met in activation of campaigns, with strong project management skills.
• Strong knowledge of media sales and marketing processes, with an understanding of TikTok for Business advertising solutions is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Finance, Accounting, Single License, English

ประเภทงาน:

งานประจำ

• To plan and manage Krungsri Exclusive portfolios (AUM more than 10 MB) ; build relationship with customers to maintain key customer base of the Bank as well as expand Krungsri Exclusive customer base.
• To offer wealth management products and provide advice relating to asset allocation in collaboration with KE investment consultants in order to achieve target yields on investment which matches risk profile of customers.
• To expand Krungsri Exclusive customer base through sales channels and marketing prog ...
• To increase fee income and grow portfolios in accordance with the policy and target as assigned.
• To cross sell products of the Bank and its affiliates.
• To work with relevant departments on sharing of knowledge and advice in order to support operations and product & service development.
• To deliver superior services to Krungsri Exclusive customers according to established standard in order to maximize customer satisfaction.
• To comply with business policies and work with branches on operations, processes, procedures and internal control of documents.
• Bachelor's or Master s degree in MBA, Finance, Marketing, Economics and Accounting from Thai and oversea.
• At least 3 years in Wealth Banking, Private Banking or related experience.
• Knowledge of investment product i.e. Mutual fund, Deposit, Bancassurance.
• Possessed a single license (IC License), Brokerage in life and non-life insurance.
• Good personality.
• Strong interpersonal skill, communication skill and self-motivated.
• Good command of English.
• Work at Krungsri Bank (Head office Rama 3) or Branch..
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Business Development, Teamwork, Business Statistics / Analysis, Analytical Thinking, Thai, English

ประเภทงาน:

งานประจำ

• EVERYTHING about building a business. Don t ask for JD. I want your craziness.
• Sales and business development out of the box.
• People driving and inspiring remotely and in office.
• Process control, transformation and enhancement.
• Top universities are a minimum requirement. The schools include Chulalongkorn University, Thammasat University, and other schools at the same recognition level.
• Bachelor's degree in Engineering or a related field.
• Minimum of 3-7 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.
• Next Step.
• Please complete our Recruitment Gateway prior to face-to-face interview at https://docs.google.com/forms/u/2/d/e/1FAIpQLSd4QUPckwHVFlytI3OIuXLgvBqYdiR_Ia77AVkHSjzMay7XuQ/viewform.

ทักษะ:

Sales, Purchasing

ประเภทงาน:

งานประจำ

• 1) Analyze historical sales data and existing business opportunities.
• Collect and analyze past sales data to identify customer purchasing trends and patterns.
• Evaluate business opportunities through market and competitor analysis.
• Analyze marketing data and consumer behavior to develop effective sales strategies.
• Use statistical data to create adaptive and efficient business plans.
• 2) Develop distribution strategies for each branch to maximize sales.
• Forecast sales and select appropriate branches for product distribution based on different price segments to project future sales.
• Set sales targets to qualify for performance incentives and boost overall sales performance.
• 3) Execute effective communication to deliver product and promotional information.
• Organize and lead product launch meetings effectively.
• Recommend in-store media strategies to attract customers and increase sales.
• Utilize social media platforms to promote products and build customer engagement.
• 4) Monitor and track sales performance.
• Measure sales performance and evaluate overall business effectiveness.
• Refine strategies and business plans based on data-driven insights.
• Summarize potential benefits and risks of business operations or investments.
• Prepare summary reports for management and stakeholders.
• 5) Develop personnel through training and mentoring.
• Provide training and guidance to enhance staff knowledge of products and promotions.
• Support skill development to improve team performance and customer service.
• Position: AE Retail Chain Channel.
• Set up strategic plan to achieve Postpaid & Handset Revenue target.
• Driven the readiness of AIS product and point of sales material.
• Follow up competitor activities and campaign to advantage in the market.
• Seeking the opportunities to cooperate with partner's eco system.
• Build partner relationship in order to maintain strong engagement.

ประเภทงาน:

งานประจำ

• Plan, design, and implement firewall solutions based on business requirements and security policies.
• Configure and deploy various firewall technologies from leading vendors (e.g., Cisco, Palo Alto Networks, Fortinet).
• Integrate firewall systems with other security infrastructure components.
• Develop and maintain comprehensive implementation documentation, including network diagrams and configuration details.
• Perform thorough testing and validation of firewall configurations to ensure proper functionality and security effectiveness.
• Troubleshoot and resolve issues during the implementation process.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Stay up-to-date with the latest firewall technologies and security trends.
• Adhere to change management processes and security best practices during implementation activities.
• Provide post-implementation support and knowledge transfer to relevant teams..
• After-sales EngineerRole & Responsibility.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incidents following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customers need with in SLA.
• Built more relationship with enterprise customers & provide the best customer experience for the best customer satisfaction.
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise products such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improve for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis, some SKA customers have different trends of fault rate, availability and MTTR.
• Coordinate with related teams to set action plans and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

ทักษะ:

Sales, Automation, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Oversee order entry, verification, and follow-up to ensure timely delivery and customer satisfaction.
• Manage lead qualification, opportunity tracking, proposals, and sales presentations.
• Build strong client relationships, resolve issues, and identify upselling/cross-selling opportunities.
• Track sales metrics, generate reports, and analyze trends for strategic decisions.
• Provide support to ensure efficient team operations.
• Identify process improvements and implement changes for greater efficiency.
• Work with marketing, customer service, and other teams for a seamless customer experience.
• Assist in forecasting, tracking targets, and preparing sales reports for leadership.
• Bachelor s degree in Marketing, Business, or a related field.
• 5 years experience as a Sales Coordinator, focusing on sales operations (industrial property or logistics experience a plus).
• Proficient in CRM systems and sales automation tools.
• Strong communication, interpersonal, and analytical skills.
• Proficient in English communication.
• Detail-oriented, organized, and able to manage time effectively.
• Able to work independently or in a team.
• Proficient in Microsoft Office, especially Excel and PowerPoint.

ทักษะ:

Market Research, Research, Business Development, English

ประเภทงาน:

งานประจำ

• Identify, evaluate, and develop new F&B business opportunities aligned with Siam Piwat s premium brand direction.
• Lead market research and trend analysis to inform new concept development and partner acquisition.
• Curate innovative and commercially viable F&B concepts, including pop-ups, flagship stores, and lifestyle-driven formats.
• Negotiate and structure strategic partnerships, joint ventures, or franchise deals with both local and international F&B brands.
• Work closely with operational teams to co-develop store-level SOPs, service standards, and operational workflows to ensure brand consistency and efficiency.
• Support onboarding and training processes for new F&B outlets, ensuring smooth pre-opening, opening, and stabilization phases.
• Collaborate with design, leasing, marketing, and construction teams to deliver end-to-end F&B project launches.
• Monitor daily operations of key F&B outlets, identify performance gaps, and implement improvement plans in partnership with operations managers.
• Establish performance KPIs (sales, customer satisfaction, efficiency) and review outlet performance regularly.
• Stay up-to-date on emerging consumer behaviors, technology, and operational innovations in the F&B sector.
• Bachelor s or Master s degree in Business Administration, Hospitality, Culinary Arts, or related field.
• Minimum 8-10 years of experience in F&B business development and/or operations, preferably in premium lifestyle or hospitality groups.
• Strong knowledge of F&B operational processes (kitchen flow, service design, hygiene standards, manpower planning).
• Track record in launching and managing multi-unit or flagship F&B outlets from planning to operations.
• Analytical and financial planning skills: able to develop budgets, ROI analysis, and cost control measures.
• Familiar with POS, inventory, and operational tech platforms (e.g. kitchen display systems, mobile ordering).
• Excellent project management and multi-stakeholder coordination skills.
• Fluent in both English and Thai; able to prepare strategic documents and operational guidelines in both languages.
• Core Competencies.
• Strategic & Operational Integration - Able to connect high-level business strategy with practical, on-ground operational execution..
• F&B Operational Excellence - Understands and can shape kitchen, FOH/BOH workflows, service standards, and customer experience design..
• Leadership & Team Collaboration - Comfortable leading cross-functional teams and working closely with operations, HR, and culinary teams..
• Problem-Solving - Proactively identifies operational inefficiencies and co-creates sustainable solutions..
• Brand & Concept Thinking - Strong sense of brand identity and customer experience, especially in the premium F&B space..
• Adaptability - Flexible and agile in working within a fast-paced, innovation-driven environment..
• Customer-Centric Mindset - Ensures all business and operational decisions ultimately enhance customer satisfaction and brand value..

ประเภทงาน:

งานประจำ

• Manage and oversee the daily operations of the accounts receivable department
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Follow up on outstanding payments and resolve customer queries in a timely manner
• Collaborate with sales, billing and customer service departments to ensure accurate and timely invoicing and payment processing
• Develop and maintain relationships with key customers to ensure timely payments and resolve any issues that arise
• Prepare and present reports on the accounts receivable status to senior management
• Manage and motivate the accounts receivable team to achieve departmental goals and objectives
• Ensure compliance with company policies and procedures, as well as local, state and federal regulations related to accounts receivable
• Identify areas for process improvement and implement changes to increase efficiency and accuracy.

ทักษะ:

Sales, Cloud Computing, Negotiation

ประเภทงาน:

งานประจำ

• Drive new business opportunities by identifying and qualifying prospects' cloud transformation needs, focusing on understanding customer business challenges and growth objectives.
• Present cloud solutions and services to customers, effectively articulating business value propositions and building trusted relationships with key stakeholders.
• Develop compelling solution proposals and cost-benefit analyses, demonstrating how cloud solutions can solve business problems and deliver measurable ROI.
• Support the complete sales cycle from prospect qualification through deal closure, including solution scoping, pricing strategy, and commercial negotiations.
• Maintain practical knowledge of major cloud platforms (AWS, Azure, or GCP) to effectively discuss platform capabilities and match solutions to customer needs.
• Create and deliver engaging customer presentations and demonstrations that translate cloud capabilities into business outcomes.
• Collaborate with technical implementation teams to ensure proposed solutions are viable and can be delivered successfully.
• Keep up to date with cloud market trends, competitor offerings, and emerging cloud services to provide strategic guidance to customers.
• Develop and maintain relationships with cloud providers and internal teams to create effective solutions and ensure customer success.
• Basic understanding of cloud concepts (infrastructure, security, pricing models) to support solution discussions and address fundamental customer concerns.
• Minimum of 2 years of experience in a technical field or technical sale, with a focus on Cloud computing.
• A Cloud Computing and Cloud Security certifications such as AWS, Azure, and GCP will be given special consideration.
• Working knowledge of Landing Zone design principles.
• Strong communication and negotiation skills and strong understanding of multi-Cloud architecture and concepts.
• Pre-sales Engineer (Technology Specialist/Enterprise Architect).
• Role & Responsibility.
• Own and Lead Cross-Architecture Solution Architecture and Consultative selling conversation.
• Establish Customer Future State Architecture Roadmap to meet growth target matching with customer business objective.
• To act as technology thought leadership to lead customer engagement and develop customer demand in expertise domain.
• Design, build and lead customer solution offerings mapping to customer business objective.
• Ability to understand, translate and commercially explain the differentiated benefits, based on a reasonably detailed knowledge of the technical advantages of a proposed solutions.
• Ability to integrate the new technologies eg. 5G, Cloud.to expand the business.
• Ability to multitask and ensure that all key priorities are delivered as per agreed timelines.
• Strong stakeholder engagement skills, and ability to interact at all levels across an organization.
• Excellent executive communication, with ability to present to CxOs and senior leadership Requirements.
• Collaborate with Sales/Presale, Own and provide the customer solution investment cost, technical solution architecture document to respond customer TOR/proposals.
• Co-Responsible in driving Enterprise Business Growth by xx % and target to increase yy win cross architecture deals.
• Deep understanding of cross-architecture solutions, particularly in emerging technologies like 5G, Cloud, and other relevant fields.
• Strong knowledge of designing, building, and leading customer solutions that align with business objectives and technology innovations.
• Ability to evaluate and integrate new technologies into existing architectures to expand business potential.
• Proven experience in consultative selling, particularly in technology and solution-focused sales, with a track record of leading customer conversations to determine business needs and technology fit.
• Excellent communication skills with a focus on translating complex technical details into business language that resonates with customers and stakeholders.
• Strong stakeholder management skills, including the ability to interact effectively with senior leadership and CxOs.
• Experience in developing and presenting future-state architecture roadmaps, aligned with customer growth targets and business objectives..

ประเภทงาน:

งานประจำ

• Tracking customer experiences and communicate across online and offline channels, devices, and touchpoints.
• Guiding customer by providing directions, information about stores, facilities, services, and events within the shopping mall.
• Proactively engage with customer and addressing customer inquiries, complaints, and concerns regarding the mall's facilities, services, or specific stores via various channels.
• Collaborating with all departments, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
• Provide customer service when complaints arise and help find the best solutions to make customer satisfied.
• Escalating complex issues or unresolved complaints to higher levels of management for further resolution when necessary.
• Monitoring for any security concerns, coordinating with security personnel to ensure a safe and secure environment for customer.
• Monitoring and reporting maintenance issues, coordinating repairs, and ensuring that the mall's facilities and amenities are properly functioning.
• Providing feedback to improve services and facilities or processes based on recurring customer inquiries or issues.
• Be part of training sessions for outsource, existing touchpoint employees, or specific departments.
• Analyzing customer feedback on touchpoint, as well as preparing reports.
• Supportive of other working and tasks as assigned.
• At least 3 years' experience as a customer experience specialist, or a similar customer support role.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of customer engagement platforms and channels.
• Exceptional interpersonal skills and a client-centered approach.
• Great organizational and time management abilities, Superb communication, collaboration, and problem-solving skills.
• Strong operational skills in day-to-day execution, familiarity for retail business quick serve environment; highly customer focused.
• Service-mind and excellent customer relationship management.
• Able to deal with challenging customers who have difficult requests.
• Ability to multitask and work in a very fast paced environment.
• Ability to initiative new services align by customer trend.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch.
• Passion for building Greenfield territories.
• When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
• In this role, you will collaborate with technical Sales teams to highlight the benefits of Google Cloud for customers. You will understand client needs, design innovative cloud solutions, lead proof-of-concept and address technical issues. With your communication skills, you will present tailored solutions that align with business goals.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Identify and qualify business opportunities in collaboration with the team, analyze key customer technical objections and develop strategies to overcome technical blockers.
• Leverage enterprise infrastructure modernization expertise to support technical relationships with customers through technology advocacy, bid support, product briefings, proof-of-concept work, and collaboration with product management to prioritize impactful solutions.
• Implement Google Cloud products to demonstrate and prototype integrations with customer and partner environments.
• Lead customers through assessments of legacy application environments and recommend prioritization roadmaps for infrastructure and application modernization.
• Develop integration strategies, enterprise architectures, platforms, and application infrastructure to successfully implement complete solutions on Google Cloud.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Data Analysis, Excel, Good Communication Skills

ประเภทงาน:

งานประจำ

• Assist E2E managers in coordinating with third-party service vendors (delivery, installation, payment providers).
• Support service performance tracking and generate regular reports (e.g., delivery lead time, installation success rate, installment usage).
• Assist in calculating service expenses per transaction and by category.
• Collect and consolidate service KPIs from various data sources (e.g., delivery lead time, installation completion rates, cost per transaction).
• Prepare weekly dashboards or summary reports for review by E2E managers and senior leadership.
• Highlight key trends or service performance issues that require action.
• Monitor service complaints and work with the call-back team to track and escalate recurring issues.
• Coordinate with IT or catalog teams to update product & service data in catalog platforms.
• Assist in documentation of new service packages, promotions, or price updates.
• Schedule internal review meetings, vendor check-ins, and service audit visits as needed.
• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
• Experience in operation or sales to support retail business as the middle tier to manage incidents closed within SLA with the good quality.
• Comfortable building weekly reports and summarizing data into visuals or executive briefs.
• Excellent at managing files, tracking updates, and supporting structured processes.
• Understands how delivery, installation, and payment processes impact customer satisfaction.
• Supports multiple managers and coordinates across departments smoothly.
• Can prioritize a mix of recurring (reporting/admin) and ad hoc tasks.
• Strong data analysis and Excel skills (Pivot, VLOOKUP, etc.).
• Good communication skills to coordinate across vendors and internal teams.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SAP, Automation, Japanese, English

ประเภทงาน:

งานประจำ

• Curate reusable, modular, or contextualized digital assets to support various outbound demand generation, deal support, and customer success activities. Ensure alignment with business priorities.
• Craft compelling and persuasive text copies that align with our brand voice and engage our target audience across various platforms.
• Collaborate with Marketing, Customer Advisory and other content providers to identify and tailor digital content to region/ LoB/ industry needs, specific segments/ acco ...
• Support and oversee localization and translation efforts.
• Visually design business content and information through infographics, charts, and illustrations (customer-facing).
• Measure the adoption of digital content against agreed objectives. Execute user enablement activities and regularly report progress and impact to executive sponsors.
• Promote best practices to elevate the digital DNA within SAP and its partner ecosystem. Embed digital practices into customer engagement and selling motions.
• Lead or actively support innovative digital asset-related initiatives aimed at enhancing the customer digital experience, driving automation, and making content self-service and easy to consume.
• YOUR PROFILE.
• Bachelor or equivalent business experience.
• Fluency in Japanese and English is a must, with strong written and verbal communication skills to craft strong stories and messages.
• Minimum 3 years' experience in Demand Generation or Inside Sales environment.
• Ability to work in high volume activity working environments, involving managing several projects simultaneously.
• Ability to turn complex issues into simple, understandable, and well-designed visuals.
• Have discipline to work independently and remotely.
• Have a hands-on and proactive attitude.
• SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.
• SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.

ทักษะ:

Automation, Project Management, Web Services

ประเภทงาน:

งานประจำ

• Handle customer requests (work orders or GOT orders).
• Validate customer requests.
• Execute delivery activities as per defined processes.
• Perform relevant configuration and setup activities with follow-up processes.
• Ensure customer implementations occur within the specified time frame as per the customer contract and service level targets, advising of any delays in implementation timelines.
• Advise relevant parties on the installation requirements of products/solutions.
• Provide support to other implementation teams in areas of expertise.
• Provide support to sales or customer service in case of customer issues.
• Identify improvement opportunities and contribute to the optimization of assigned activities, ideally toward full automation.
• Contribute to quality improvement.
• Provide reporting on activities (KPIs).
• Document all procedures/methodologies that can be communicated to customers, internally, and to partners.
• Provide support to customers and relevant stakeholders via Calls, Chats or other applicable mode of communication.
• Proven experience in implementation, integration, technical project management, or any other relevant role.
• Understanding of API concepts and programming tools and Web Services..
• A good understanding of the airline or travel industry is highly regarded but not mandatory.
• Knowledge in programming or scripting languages, computer networking, firewall setup, or server-side configurations is highly regarded but not mandatory.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong technical and clear communication skills.
• Ability to propose innovative solutions and new working methods.
• Works autonomously and makes decisions based on informed judgment.
• Works collaboratively in a team environment across multiple regions/countries.
• Relevant degree or diploma in Computer Science or related field.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Collaborate with the sales team to understand client needs and craft tailored solution proposals featuring Larksuite, Alfreddesk, and related platforms..
• Deliver compelling product demonstrations and technical presentations to showcase platform capabilities and business impact..
• Design high-level solution architectures, workflows, and use-case mappings aligned with customer pain points across omnichannel platforms (e.g. LINE OA, Facebook, IG, etc.)..
• Assist in responding to RFPs/RFIs and preparing solution documentation, pricing scoping, and implementation estimates..
• Bridge communication between business stakeholders and technical teams during the sales cycle to ensure smooth handover for implementation..
• Client Consultation & Enablement.
• Work closely with clients to understand business pain points and map them to CX workflows..
• Design SLA-driven ticketing, automation, and reporting systems that improve team efficiency..
• Conduct hands-on training sessions for customer service agents, admins, and stakeholders..
• Project Management & Cross-team Coordination.
• Support Project Managers in client communication, requirement gathering, and documentation..
• Serve as a liaison between Sales, Development, and Customer Support teams..
• Assist in coordinating solution partnerships and third-party integrations..
• Post-Implementation & Success Tracking.
• Provide post-go-live support and troubleshooting via Zendesk, Freshdesk, or native Alfreddesk tools..
• Track usage analytics and suggest continuous improvements..
• Develop user manuals and knowledge base articles for internal and external use..
• Must-Haves.
• 2-4 years of experience in CX or SaaS solution consulting..
• Hands-on experience with CX platforms like Zendesk, Freshworks, or similar..
• Strong project coordination, documentation, and user training skills..
• Good understanding of collaboration platforms and CX systems (ticketing, automation, bot flows)..
• Excellent Thai communication skills, with intermediate English proficiency..
• Bonus Skills.
• Prior experience implementing Larksuite and/or Alfreddesk..
• Familiarity with ERP, billing workflows, or CRM integrations..
• Certifications in Freshworks, Zendesk, or similar cloud platforms..
• Work Style.
• Location: Hybrid (Bangkok-based).
• Employment Type: Full-Time.
• Ready to Empower CX Transformation?
• Join a purpose-driven, people-first team reshaping the digital workplace.
• Apply now or learn more at: talent@soidea.co.

ทักษะ:

Business Development, Product Development, Quality Assurance

ประเภทงาน:

งานประจำ

• Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network solutions, international connectivity, SD-WAN, network security, and WiFi services.
• Define product roadmaps, features, and enhancements based on strategic goals, customer feedback, and technological advancements.
• Collaborate with internal stakeholders, including engineering, sales, and business development, to align product plans with overall business objectives.
• Lead the end-to-end product development process for international network solutions, ensuring timely and cost-effective delivery from concept to launch.
• Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams.
• Conduct regular product reviews, identify development bottlenecks, and implement solutions to maintain project timelines.
• Stay updated with industry advancements, emerging technologies, and best practices in IPLC, SD-WAN, network security, and enterprise connectivity.
• Drive innovation by evaluating new technologies, architectures, and service models to enhance product offerings.
• Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
• Oversee quality assurance and testing processes to ensure that all products meet high standards of reliability, security, and performance.
• Conduct market analysis and gather customer insights to identify new opportunities for international network solutions and enhancements.
• Utilize customer feedback, competitor bench-marking, and data analytics to refine existing products and guide future development efforts.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master's degree preferred).
• Minimum of 5 years of proven experience in product development and management in the networking, SD-WAN, or WiFi domain.
• Deep understanding of networking protocols, SD-WAN technologies, WiFi standards, and network security principles.
• Strong track record of successfully bringing complex networking products to market.
• Excellent leadership and interpersonal skills, with the ability to collaborate across departments and influence without direct authority.
• Exceptional problem-solving abilities, strategic thinking, and analytical skills.
• Proven experience in agile methodologies and project management tools.
• Excellent communication skills, both written and verbal, with the ability to present technical information to both technical and non-technical audiences.
• Relevant certifications such as CCNA, CCNP, SD-WAN certifications, or equivalent are a plus.