เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Good Communication Skills, eCommerce, Power BI, SQL, English, Thai

ประเภทงาน:

งานประจำ

• The role will be responsible for managing and optimizing day-to-day eCommerce payment operations across site and app in the EM market. This includes ensuring seamless transaction processing, monitoring payment performance KPIs, and coordinating with internal and external stakeholders (Global IT, Payment Service Providers, Global/Local Finance, Risk/Fraud teams).
• The role will support technical discussions, provide inputs for payment optimization, and ensure smooth execution of all payment-related activities to maximize conversi ...
• Business KPI Definition and Monitoring.
• Payment Authorization Rate.
• Payment Success Rate.
• Payment Failure Rate.
• Cart-to-Payment Conversion.
• Refund TAT (Turnaround Time).
• Chargeback Rate.
• Monitor daily transaction performance and identify anomalies or trends.
• Analyse payment funnel drop-offs and recommend optimization opportunities.
• Support implementation of best practices for payment performance improvement.
• Project Testing and Go-Live Support.
• Support payment-related projects, enhancements, and new payment method integrations.
• Coordinate with Global IT, Payment Service Providers (PSPs), and internal teams for implementations.
• Participate in UAT, DRY runs, and ensure all payment flows (success, failure, refund, COD, wallet, etc.) are thoroughly tested before production release.
• Assist in rollout of new features like 1-click checkout, tokenization, local payment methods, EMI, BNPL, Gift Card, Wallets etc.
• Day-to-Day Operations.
• Manage daily payment operations including transaction monitoring, issue tracking, and reporting.
• Act as first level of escalation for payment-related issues in EM markets.
• Coordinate with IT and PSPs for incident resolution and ensure timely closure of tickets.
• Ensure fallback or workaround mechanisms during payment outages.
• Monitor and optimize payment routing, retries, and failover mechanisms.
• Ensure reconciliation between payment gateways, banks, and order management systems.
• Support refund processing and ensure SLA adherence.
• Track and reduce payment related failures, pending transactions, and settlement delays, Refund failures/delays.
• Reconciliation & Financial Operations.
• Payment Gateway vs OMS.
• Bank settlements vs reported transactions.
• Identify discrepancies, investigate root causes, and ensure resolution.
• Support finance teams during month-end closing and audits.
• Monitor settlement cycles and ensure timely payouts.
• Coordinate with local finance and banking partners in Thailand when required.
• Risk, Compliance & Fraud Coordination.
• Coordinate with fraud/risk teams to monitor suspicious transactions.
• Support chargeback handling and dispute resolution processes.
• Ensure compliance with local payment regulations and internal security standards.
• Monitor and reduce fraud-related losses.
• Stakeholder Management.
• Become Subject Matter Expert (SME) for payment systems and flows.
• Educate internal stakeholders on payment processes, limitations, and optimization strategies.
• Provide insights and recommendations to improve checkout experience and conversion.
• Collaborate with product, tech, and business teams for continuous improvements.
• Finance, Customer Service, Risk & Fraud, Supply Chain, Marketing, Platform Operation, Post Order Operation, GBS, Commercial Teams.
• Global IT, Payment/Product Teams, Regional eCommerce Teams.
• Payment Service Providers (PSPs), Banks, Fraud/Risk vendors.
• Strong analytical mindset with attention to detail.
• Understanding of payment ecosystems (cards, bank transfers, wallets, BNPL, QR payments, etc.).
• Familiarity with payment gateways and transaction lifecycle.
• Ability to analyse data and identify trends/anomalies.
• Good communication skills to manage cross-functional stakeholders.
• Problem-solving mindset with ability to handle high-pressure incidents.
• Basic understanding of reconciliation and financial processes.
• Understanding of Thailand's local payment landscape is preferred.
• Requisite Education and Experience / Minimum Qualifications.
• Bachelor's degree in business, Finance, Engineering, or related field.
• 4 years of experience in eCommerce / Payments / FinTech operations.
• Experience working with payment gateways or financial systems preferred.
• Experience using analytics and monitoring tools to track payment performance, identify drop-offs in checkout funnels, and monitor platform KPIs.
• Knowledge of analytics tools (e.g., Power BI, Adobe Analytics).
• Advanced Excel skills for reconciliation, payment reporting, and large dataset analysis (pivot tables, lookups, data validation, etc.).
• Familiarity with SQL or data querying is a plus.
• Strong verbal and written communication skills in English.
• Thai language proficiency preferred.
• Experience in high-volume eCommerce environments.
• Exposure to payment optimization (routing, retries, tokenization).
• Understanding of regional payment methods (UPI, wallets, etc.).
• Experience working with multiple PSPs.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Teamwork, Swift, English, Thai

ประเภทงาน:

งานประจำ

• Manage live stream software(OBS,Tiktok live studio) and platforms (TikTok Live, Shopee Live, Lazada Live, etc.) to ensure optimal performance and troubleshoot technical glitches.
• Monitor live streams for any technical issues or disruptions, and take swift action to resolve them.
• Maintain a strong understanding of streaming protocols and best practices across various platforms.
• Actively monitor chat messages and comments for inappropriate content, hate speech, or violations of community guidelines.
• Manage comments promptly to maintain a positive and inclusive environment for viewers.
• Work collaboratively with the live anchor to address viewer concerns or questions that require moderator intervention.
• Assist the live anchor with pre-stream preparations, including setting up equipment and testing software.
• Monitor scripts and product information to ensure accuracy and provide real-time support during the stream.
• Generate reports on live stream performance metrics (viewership, engagement) for post-analysis.
• Collaborate effectively with the live anchor, marketing team, and technical staff to ensure a seamless live stream experience.
• Clearly communicate any technical issues or moderation needs to the live anchor and relevant team members.
• Maintain a positive and professional demeanor within the team environment.
• Excellent attention to detail and ability to identify and address potential problems proactively.
• A keen eye for inappropriate content and a commitment to maintaining a positive online environment.
• Effective communication and collaboration skills to work seamlessly within a team.
• Ability to stay calm under pressure and make quick decisions in fast-paced situations.
• Proficient in (Thai, and English) to understand viewer comments and communicate effectively.
• Strong technical skills with experience in live streaming software and platforms (OBS, TikTok Live, Shopee Live, Lazada Live a plus).
• Graduating from relevant fields of study would be preferred.

ทักษะ:

Chemical Engineering

ประเภทงาน:

งานประจำ

• Location: Based in Laemchabang area with Prachinburi 304 area visits from time to time.
• We are seeking a proactive Operation Support Engineer to lead process optimization, digitalization, and operational excellence initiatives across the Asia Hub while supporting CAPEX/OPEX projects and driving data-based decision-making.
• Lead process optimization and operational excellence initiatives to improve productivity, efficiency, and cost performance.
• Analyze process data, identify bottlenecks, and conduct RCA, FMEA, and troubleshooting activities to resolve operational issues.
• Support CAPEX and OPEX projects, including feasibility studies, engineering reviews, commissioning, and startup activities.
• Drive process data integration, KPI dashboard development, and digitalization initiatives using manufacturing data systems.
• Collaborate with manufacturing sites across Asia to provide technical support, operational assessments, and performance improvement recommendations.
• Coordinate with global engineering teams, operations, and third-party service providers to ensure successful project delivery.
• Facilitate continuous improvement programs focused on energy, water, chemical, and raw material optimization.
• Degree in Chemical Engineering or a related technical discipline; Master's degree is an advantage.
• 5-10 years of experience in manufacturing, process engineering, operation support, or related industrial environments.
• Experience in chemical, fiber, pulp & paper, petrochemical, or other process industries.
• Strong knowledge of process engineering, including heat & material balance, hydraulic calculations, and process design fundamentals.
• Experience with process data systems, digitalization platforms, and analytics tools such as Aspen, OSIsoft PI, TrendMiner, Power BI, DCS, and PLC systems.
• Ability to read and interpret engineering documents such as P&IDs, process flow diagrams, and mechanical drawings.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with willingness to travel domestically and internationally.
• Why Join Us?.
• Join a regional engineering team where you can influence operational excellence, digital transformation, and sustainability initiatives across multiple manufacturing sites in Asia and globally within Lenzing Group.
• If you're ready to make a significant impact and grow your career in a supportive and innovative setting, apply today!.
• Only shortlisted candidates will be notified.
• Lenzing (Thailand) Co., Ltd. (Head Office).
• 599 Moo 2, T. Thatoom, A. Srimahaphot, Prachinburi, Thailand 25140.
• Learn more about us, please visit our website https://www.lenzing.com/about-us/locations/lenzing-thailand.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Cloud Computing

ประเภทงาน:

งานประจำ

• Monitor and support Fibre Mobile Application and AI Smart Home Services (mobile apps, cloud platforms, IoT device management systems).
• Perform routine system health checks and preventive maintenance to ensure high availability, stability, and performance of Fibre Mobile Application and Smart Home services.
• Support AI-driven features by tuning model performance, feedback loops, optimize performance of AI models and system response (e.g., automation, voice control, behavior ...
• Monitor APIs, data flows, third-party service integrations and IoT device connectivity, communication protocols (MQTT, REST API).
• Analyze and Troubleshoot customer problems related to app usage or device behavior device integration issues (sensors, gateways, smart devices).
• Detect, Resolve system/application issues impacting smart home services and perform root cause analysis (RCA) and implement preventive actions.
• Support deployment by validate releases through testing before production rollout of new features, patches, and AI model updates,change management processes, maintain documentation.
• Ensure data quality and integrity to support reliable AI processing, identify opportunities to automate monitoring and incident response, and drive continuous improvement of AI-driven services.
• Work closely with AI engineers, developers, IoT teams, and cloud engineers and ensure compliance with IT security policies, support vulnerability assessments, patching, and monitor access controls.
• Bachelor's degree in computer science, Information Technology, Data Science / AI (preferred) or related fields.
• 0-2 years of experience in application/system support or IoT / Smart Home / Cloud platform operations.
• Experience supporting mobile application or network-related systems is a plus.
• Exposure to AI-based features or IoT ecosystems is an advantage.
• Knowledge of IoT architecture (devices, gateways, cloud platforms), AI/ML concepts (basic understanding of models, inference, data flow), Smart home ecosystems (e.g., sensors, automation systems, voice assistants).
• API integration (REST, JSON, Microservices).
• Monitoring tools (e.g., Grafana, Prometheus, Cloud monitoring tools).
• Database (SQL/NoSQL - data query and troubleshooting).
• Operating systems (Linux/Unix, Windows).
• IoT protocols (MQTT, HTTP, WebSocket).
• Cloud platforms (AWS, Azure, GCP - preferred).
• Basic scripting skills (Python, Shell, or similar) is a plus.

ทักษะ:

Amazon AWS

ประเภทงาน:

งานประจำ

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, su ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Network Infrastructure, Linux, English

ประเภทงาน:

งานประจำ

• At.
• Symphony Communication Public Company Limited., we help organizations stay secure in an increasingly connected world. Through our managed cybersecurity and digital connectivity services, we protect enterprise customers with reliable, proactive, and innovative security solutions.
• We are looking for a motivated.
• CSOC Analyst.
• to monitor and analyze cybersecurity events, investigate security alerts, and coordinate incident response with customers, internal teams, and technology partners. You'll play a key role in protecting customers' critical infrastructure while working with enterprise security technologies in a 24x7 Security Operations Center.
• If you're passionate about cybersecurity, threat detection, and continuous learning, join us and help safeguard the digital future.
• Monitor customers' security infrastructure and security events through Security Operations Center (SOC) monitoring platforms on a 24x7 shift basis.
• Identify, classify, prioritize, and perform initial analysis of security alerts and incidents based on severity and business impact.
• Investigate security events by reviewing logs, alerts, endpoint activities, and network traffic to determine potential threats.
• Escalate security incidents to internal security teams or technology vendors in accordance with established incident response procedures.
• Coordinate with customers, vendors, and internal teams throughout the incident lifecycle until resolution.
• Track incident progress and ensure timely resolution in accordance with SLA commitments.
• Document investigation findings, incident timelines, identified causes(Root Cause), and recommended corrective actions.
• Support root cause analysis and document investigation findings, incident timelines, and corrective actions.
• Provide regular incident status updates to customers and stakeholders.
• Maintain accurate operational records and update knowledge base documentation.
• Participate in shift handover to ensure continuity of monitoring activities.
• Support continuous improvement initiatives to enhance monitoring effectiveness and operational efficiency.
• Perform other duties as assigned.
• What We're Looking For.
• Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Cyber Security, Telecommunications, or related fields.
• 1-3 years of experience in SOC, CSOC, Network Operations Center (NOC), IT Operations, or CyberSecurity.
• Basic understanding of networking concepts (TCP/IP, DNS, Routing, Firewall, VPN).
• Knowledge of cybersecurity concepts such as SIEM, IDS/IPS, Endpoint Security, Malware, and Incident Response.
• Experience using security monitoring tools is an advantage (e.g., Microsoft Sentinel, Splunk, QRadar, FortiSIEM, ArcSight).
• Relevant certifications such as Security+, SC-200, CEH, CySA+, or vendor-specific SIEM certifications are an advantage.
• Familiarity with Windows/Linux logs, Active Directory, cloud environments, and common security log sources.
• Basic knowledge of threat intelligence, IOC analysis, and the MITRE ATT&CK framework.
• Strong analytical and troubleshooting skills.
• Good communication and coordination skills.
• Able to work rotating shifts in a 24x7 operation.
• Good command of written and spoken English. A valid TOEIC score will be considered an advantage.
• Why Join Symphony?.
• Protect businesses from evolving cyber threats.
• by supporting enterprise customers with real-time security monitoring and incident response.
• Work with cutting-edge cybersecurity technologies., including SIEM, EDR/XDR, SOAR, Firewall, WAF, Anti-DDoS, Cloud Security, and Threat Intelligence platforms.
• Gain hands-on experience in a 24x7 Cyber Security Operations Center (CSOC)., collaborating with experienced cybersecurity professionals and global technology partners.
• Strengthen your expertise in threat detection, incident investigation, digital forensics, and cyber defense.
• while supporting mission-critical security operations.
• Accelerate your cybersecurity career.
• through continuous learning, industry-recognized certifications, and exposure to enterprise security projects.
• Enjoy competitive compensation, comprehensive employee benefits, and long-term career growth.
• with one of Thailand's leading telecommunications and digital connectivity providers.
• What We Offer.
• Competitive salary and attractive performance-based incentives.
• Annual bonus based on company and individual performance.
• Comprehensive medical insurance and annual health check-up.
• Professional learning and career development opportunities.
• Collaborative and inclusive working environment.
• Opportunities to work on regional and international business projects.
• About Symphony Communication.
• Symphony Communication Public Company Limited is a leading provider of telecommunications and digital connectivity solutions in Thailand. We deliver reliable network infrastructure and innovative communication services that enable enterprises, carriers, and global partners to stay connected across Thailand and the region.
• Driven by innovation, customer focus, and operational excellence, we continue to invest in advanced technologies and talented professionals who are passionate about shaping the future of digital connectivity.
• Ready to Make an Impact?.
• If you're passionate about building strong customer relationships, driving business growth, and working with leading organizations across the telecommunications industry, we'd love to hear from you.

ประเภทงาน:

งานประจำ

• สอนออกแบบและจัดอบรมให้ความรู้พนักงาน.
• อบรมให้ความรู้พนักงานเกี่ยวกับการปฏิบัติงาน เช่น การบริการ การปฏิบัติงานครัว เป็นต้น.
• ประสานกับพนักงานจัดอบรมเพื่อเตรียมเอกสารและอุปกรณ์ที่ใช้ในการอบรม ดำเนินการอบรม อบรมที่สาขาทั่วประเทศตามแผนการอบรมของแผนก.
• ติดตามการสอน.
• ติดตามการสอนโดยออกเยี่ยมสาขาและ "ตรวจมาตรฐานการบริการ" และ "มาตรฐานการปฏิบัติงานครัว" ให้คำแนะนำแก่สาขาเพื่อพัฒนาให้ได้ตามมาตรฐานที่บริษัทกำหนด.
• จัดทำสรุปรายงานการตรวจและติดตามผล รายงานให้กับผู้จัดการแผนกการเรียนรู้และพัฒนาบุคลากร วางแผนดำเนินการหากจำเป็น) เพื่อพัฒนาระบบการทำงานขางสาขาให้มีประสิทธิภาพและยั่งยืน.
• ดูแลและควบคุมค่าใช้จ่ายที่เกี่ยวข้องให้คำแนะนำและสนับสนุนเมื่อสาขามีปัญหาเกี่ยวกับการพัฒนาบุคลากรหรือการปฏิบัติงานในสาขา.
• ควบคุมค่าใช้จ่ายที่เกี่ยวข้องกับงานสอนและงานตรวจมาตรฐานการ.
• ทำงานที่ได้รับมอบหมาย.
• ประสานกับพนักงานจัดอบรมเพื่อเคลียร์เอกสารการเงินที่เกี่ยวข้อง.
• งานโปรเจคพัฒนาบุคลากร หรืองานอื่นๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญญาตรีด้านบริหารธุรกิจ,คหกรรมศาสตร์ หรือด้านการบริการหรือที่เกี่ยวข้อง.
• มีประสบการณ์งานสอนหรือฝึกอบรม 3 ปีขึ้นไปหากมีประสบการณ์ในธุรกิจอาหารหรือเกี่ยวข้องจะพิจารณาเป็นพิเศษ.
• อายุระหว่าง 33-38 ปี.
• มีทักษะในการสื่อสาร สามารถประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• สามารถเดินทางไปสอนที่สาขาต่างจังหวัดได้.
• สามารถขับรถยนต์ได้.
• มีความซื่อสัตย์ ขยัน อดทน.
• สามารถใช้คอมพิวเตอร์ได้ดี.
• ทำงานวันจันทร์-วันเสาร์ หยุดวันอาทิตย์.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Work Well Under Pressure, Digital Marketing, Google Analytics, Negotiation

ประเภทงาน:

งานประจำ

• The.
• E-commerce Store Operations Manager.
• will be responsible for leading, optimizing, and scaling our online store operations across multiple marketplace platforms. This role requires a strategic yet hands-on leader who can oversee the end-to-end operational lifecycle from campaign execution and inventory management to cross-functional team leadership. You will ensure that commercial strategies are flawlessly translated into operational excellence, driving ...
• Operational Leadership & Strategy Execution.
• Lead and oversee day-to-end store operations across all E-commerce platforms (Shopee, Lazada, TikTok Shop, Brand.com), ensuring 100% operational readiness, pricing accuracy, and compliance with platform guidelines.
• Formulate and implement standardized operational workflows (SOPs) for product listings, pricing updates, voucher setups, and banner maintenance to eliminate manual errors and increase speed-to-market.
• Establish and monitor store health KPIs (e.g., Cancellation Rate, Return Rate, Chat Response Rate, Seller Ratings) to maintain optimal platform performance and tier-status.
• Commercial Alignment & Campaign Management.
• Partner closely with Commercial and Brand Managers to translate high-level commercial deals and trade plans into effective, high-converting operational executions.
• Supervise the mechanics and deployment of mega campaigns (e.g., Double-Date, Mid-Month, Payday), ensuring seamless setup of co-subsidy vouchers, bundle deals, and dynamic pricing frameworks.
• Collaborate cross-functionally with Content and Creative teams to direct store layouts, optimize visual merchandising, and ensure the customer journey aligns with current campaign timelines.
• Supply Chain, Inventory & Warehouse Governance.
• Take full ownership of inventory allocation, stock availability maintenance, and demand forecasting across multiple virtual and physical warehouses.
• Coordinate with Warehouse, Logistics, and Supply Chain teams to ensure smooth fulfillment processes, prevent out-of-stock (OOS) scenarios on Hero SKUs, and optimize safety stock levels during high-traffic campaigns.
• Data Analytics, Reporting & ROI Optimization.
• Drive data-backed decision-making by utilizing advanced analytics (Excel, Google Analytics, platform dashboards) to extract, reformat, and analyze daily store metrics.
• Conduct regular commercial data reviews, track campaign profitability, and monitor competitor movements to optimize pricing structures and boost conversion rates.
• Prepare operational performance reports and action-oriented insights for senior management reviews.
• Team Leadership & Stakeholder Management.
• Manage, mentor, and develop a high-performing team of E-commerce operations executives and specialists.
• Act as the primary point of contact for key marketplace platform account managers to negotiate exclusive visibility packages, slots, and operational support.
• Bachelor's degree in Business Administration, E-commerce, Marketing, Supply Chain, or any related fields.
• 3-5+ years of experience.
• in E-commerce Store Operations, Commercial Management, or Digital Marketing within a fast-moving retail/FMCG environment (Experience in a Lead or Managerial role is highly preferred).
• Deep, hands-on experience navigating the back-office systems of major online platforms (Shopee Seller Centre, Lazada Seller Center, TikTok Shop Seller Center).
• Advanced proficiency in Microsoft Excel / Google Sheets (Data cleaning, Pivot Tables, complex formulas) and experience with web analytics tools.
• Proven track record of managing warehouse alignment, product stocks, and cross-functional operations under high-pressure environments.
• Excellent interpersonal, problem-solving, negotiation, and people-management skills.
• Results-driven mindset with the ability to work well under pressure and manage tight campaign timelines.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Digital Marketing, Graphic Design, Social media, Photography, English, Thai

ประเภทงาน:

งานประจำ

• Sales Coordination & Marketing Operations.
• Prepare marketing-related documents, materials, and supporting information.
• Coordinate and follow up on work with.
• Sales, Sales Support, Suppliers, and internal teams.
• Track project and customer-related activities to ensure timely completion.
• Maintain and organize customer information, documents, and related records.
• Provide administrative and operational support to the Sales and Management teams.
• Customer Care & Customer Experience.
• Respond to customer inquiries through.
• Facebook, LINE Official Account, and other online channels.
• Coordinate customer appointments and factory visits with Sales and Sales Support teams.
• Prepare equipment, materials, and.
• Corporate Kits.
• for customer visits.
• Follow up with leads and customers who have previously contacted the company through both online and offline channels.
• Maintain good relationships with customers and ensure a positive customer experience.
• Support customer engagement activities across both.
• B2B and B2C customer groups.
• Marketing & Online Media.
• Support content posting and information updates on.
• Facebook, LINE Official Account, and other digital channels.
• Take basic photos and videos for marketing communications and promotional activities.
• Create basic marketing and promotional materials using.
• Canva or similar design tools.
• Support online and offline marketing activities, campaigns, events, and promotional activities.
• Monitor and update.
• customer feedback, sentiment, inquiries, and brand mentions.
• across online and offline channels.
• Identify negative feedback or potential brand-related issues and coordinate with relevant teams to support.
• crisis management and issue resolution.
• Community & CRM Management.
• Plan and execute campaigns, collaborations, and community engagement activities.
• Build and maintain relationships with.
• Influencers, KOLs, Brand Partners, and other strategic partners.
• Identify and coordinate promotional.
• Deals, Partnerships, and CRM campaigns.
• Prepare deal information, campaign details, and supporting documents.
• Maintain and update customer, deal, campaign, and partnership information in the.
• CRM system.
• Support CRM activities to improve customer engagement, retention, and relationship management.
• Analyze customer interactions and feedback to identify opportunities for improving customer experience and community engagement.
• Bachelor's Degree in.
• Agriculture, Pre & Post Harvesting, Agronomy, Horticulture, Agricultural Extension, Soil Science., or related fields.
• Minimum.
• 3 years of experience.
• in Marketing, Marketing Operations, Community Management, CRM, Sales Coordination, Customer Relations, or related fields.
• Strong communication and interpersonal skills.
• Good coordination and follow-up skills.
• Able to work effectively with multiple teams and external partners.
• Good organizational and time-management skills.
• Experience with.
• Facebook, LINE Official Account, CRM platforms, or other digital communication channels.
• is preferred.
• Basic knowledge of.
• Canva or other graphic design tools.
• Basic photography and video content skills are an advantage.
• Experience working with.
• Influencers, KOLs, Collaborations, Partnerships, or Community Marketing.
• is a plus.
• Good command of written and spoken.
• Thai and English.
• Proactive, responsible, flexible, and comfortable working in a fast-paced environment.
• Key Skills.
• Marketing Operations | Customer Experience | Sales Coordination | CRM | Community Management | Digital Marketing | Social Media | Customer Engagement | Influencer & KOL Management | Partnerships | Campaign Management | Crisis Management.
• JobsDB Job Advertisement.
• Marketing Operation & Community.
• Join our team and help connect our brand, customers, and community.
• We are looking for a.
• Marketing Operation & Community.
• who enjoys working with people, coordinating across teams, creating customer experiences, and turning customer insights into meaningful marketing activities.
• You will play an important role in connecting.
• Marketing, Sales, Customers, Partners, Influencers, and Communities., covering both online and offline activities.
• Coordinate marketing and sales-related activities with internal teams and suppliers.
• Manage customer inquiries through Facebook, LINE Official Account, and other channels.
• Coordinate and support customer factory visits.
• Follow up on leads and existing customers.
• Support social media content, photography, video, and basic Canva design.
• Monitor customer feedback, sentiment, and brand mentions.
• Support brand crisis and negative feedback management.
• Plan and execute campaigns, collaborations, and community activities.
• Coordinate with Influencers, KOLs, and Brand Partners.
• Source promotional deals and support CRM campaigns.
• Maintain and update customer and campaign information in the CRM system.
• What We're Looking For.
• Bachelor's Degree in.
• Agriculture, Pre & Post Harvesting, Agronomy, Horticulture, Agricultural Extension, Soil Science., or related fields.
• 3+ years of experience.
• in Marketing, Marketing Operations, CRM, Community Management, Sales Coordination, Customer Relations, or related areas.
• Strong communication, coordination, and follow-up skills.
• Comfortable working with customers, sales teams, suppliers, and external partners.
• Familiar with.
• Facebook, LINE Official Account, CRM, and Canva.
• Experience with KOL/Influencer management, collaborations, partnerships, or community marketing is a plus.
• Good Thai and English communication skills.
• Proactive, organized, and able to manage multiple tasks at the same time.
• Why Join Us?.
• This is a.
• cross-functional role.
• where you will have the opportunity to work across Marketing, Sales, Customer Experience, CRM, Community, and Partnerships.
• If you enjoy connecting people, solving problems, building relationships, and turning ideas into real marketing activities, this role could be a great fit for you.
• Marketing Operation & Community.
• 3+ years.
• Full-time.
• Marketing.

ทักษะ:

Procurement, Vietnamese, English

ประเภทงาน:

งานประจำ

• Work with Area Head of Local Product & Operations and Procurement to set the strategic direction for Supplier Management.
• Responsible to manage our supplier performance and compliance, make sure that on time delivery, visibility elements, capacity, split of volumes, payments and other mutual obligations are safeguarded and delivery as contracted.
• Structure, staff and manage the Area supplier Management team to run the delivery business efficiently in accordance with defined product commitments.
• Lead the supplier management team on Maersk's transformation journey through adoption of new ways of working with an emphasis on digital-driven habits.
• Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
• At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
• With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
• Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
• WHAT WE OFFER.
• This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.
• You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.
• Ho Chi Minh City, Vietnam.
• OR.
• Bangkok, Thailand.
• Drive Supplier Management functional outcomes.
• Lead & execute Vendors Strategy.
• Monitor service quality (OTD, Data Exchange, Visibility, etc) of Supplier across customers and modes (e.g. Truck, Rail, Barge) and act on non-compliance.
• Monitor service quality of Maersk (Allocations, Payment, integrations, response quality, etc) and act on non-compliance.
• Drive onboarding of current Suppliers to policies, tools& platform and other operational items.
• Drive compliance from Suppliers to Maersk required standards as supplier portal, digital integrations, payment policies and other operational activities.
• Together with procurement, ensure specific obligations from Maersk are implemented across relevant teams (DEL, P2P, CX, etc).
• Manage Supplier Relationship.
• Develop and sustain a capable Vendor Management team.
• Build a team with a strong orientation towards delivering superior customer outcomes though efficient high quality delivery networks.
• Attract and develop talent capable of collaborating and working in a matrix environment with multiple dotted lines.
• Ensure team is equipped to operate in line with global policies, safety standards and local regulations (incl. training, coaching, development).
• Manage performance across the elements in scope and ensure goals and targets are met.
• Create an environment for colleagues to grow and thrive, through empowerment, engagement & trust.
• Drive Cost to Serve focus.
• Review and audit how Supplier allocation performed to ensure alignment with Product, Operations and Procurement direction setting, to raise any deviation for action.
• Ensures Suppliers adopt Maersk requirements related to payment standards based on FIN guidance.
• Constantly feed timely market and customer information back to Organization.
• Share Supplier performance and compliance with organization.
• CRITICAL COMPETENCIES.
• At least 07 - 10 years' professional experience.
• in.
• Supplier/Vendor or Procurement Management role(s).
• in.
• complex matrix organisation(s).
• A strong understanding and knowledge of the local logistics market and experience in Transportation Management System is a plus.
• Logistics or supply chain management experience is a big plus.
• Native Vietnamese / Thais level.
• and.
• Professional English level.
• Stakeholder Management.
• Ability to build Collaborative Relationship.
• Data Savvy.
• Result Orientation.
• Influence without authority.
• Proactiveness.
• Responsible.
• LI-DNI.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing.
• [email protected].

ทักษะ:

Good Communication Skills, Enthusiastic

ประเภทงาน:

งานประจำ

• Provide food, beverage, and service for restaurants and banquets under responsibility to meet customers' needs and satisfaction.
• Monitor and prepare the kitchen wares, utensils, and other equipment to maintain in good quality and ready for use.
• Prepare the locations to facilitate holding each banquet and support the operations effectively.
• Make reports to summarize overall food and beverage service operations to propose to the supervisor.
• Perform other responsibilities as assigned.
• Vocational degree or high school certificate.
• Have good personality.
• Have service mind and good manners.
• Have good communication skills.
• Be responsible and enthusiastic.
• Skills.
• Additional Information.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Set product knowledge course to train and review employees scores and knowledge, in order to ensure effective operations aligning with standards and rules.
• Provide professional training for customer service function to encourage on new product tasting and drive sales.
• Train the trainees for new projects or new store to ensure effective operations.
• Travel to local relevant local stores to gain information and knowledge of new developed store concepts in the field under responsibilities to improve the operations.
• Control analyzing summary of store operation to develop staff performance and support the operations.
• Control analyzing customer information to build, maintain, and develop relationship.
• Take care and advise operation staffs to ensure effective performance and promotion preparation.
• Bachelor's Degree in related field.
• Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management.
• Have strong communication skills.
• Have planning and analytical skills.
• Have good personality.
• Be responsible and enthusiastic.
• Skills.
• Additional Information.

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Operate day-to-day store operation activities in the areas under responsibility to support gross sales of the store effectively.
• Sell products directly in the store, including specific and technical products, to support and increase sales volume of the store.
• Recommend products and provide advice to customers to meet customer expectation and support gross sales of the store.
• Provide payment service in the store to support store operations and satisfy customer needs.
• Perform other responsibilities as assigned.
• Compulsory education certificate and above.
• Have good personality.
• Have service mind and good manners.
• Have communication skills.
• Be responsible and enthusiastic.
• Skills.
• Additional Information.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

YouTube

ประเภทงาน:

งานประจำ

• Lead and manage affiliate operations across creator and seller campaigns, ensuring smooth execution from activation to delivery.
• Manage and develop a team of Affiliate Campaign Specialists (CAMP) and Creator Managers (CM), ensuring clear roles, accountability, and team performance.
• Plan team capacity and hiring needs based on campaign demand and business growth.
• Ensure on-time and high-quality delivery of affiliate campaigns across all managed accounts.
• Monitor and optimize operational performance and cost efficiency (PnL awareness, resource allocation).
• Manage key client relationships and ensure service quality meets expectations.
• Track campaign performance using platforms such as Kalodata and TikTok Affiliate tools, and drive improvements in activation and participation.
• Coordinate with internal teams to improve operational efficiency, workflows, and campaign execution processes.
• Design and execute strategies to acquire creators at scale through Ripples' affiliate network.
• Build and maintain a strong and active creator community to support ongoing activation and engagement.
• Stay hands-on in campaign operations when needed to ensure execution standards are met.
• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience., with at least 2 years in a team leadership role.
• Strong experience in affiliate marketing, creator operations, or e-commerce campaign execution.
• Hands-on experience with TikTok Affiliate; experience with Shopee, Lazada, YouTube, or Facebook is a plus.
• Familiar with performance tracking tools such as Kalodata or similar analytics platforms.
• Strong operational mindset with the ability to manage execution at scale.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Handle policy issuance and application processes.
• Ensure accurate and timely issuance of policies and related documents (e.g., policy schedules and supporting documentation) in accordance with agreed service level targets.
• Prepare and issue policy for customers, ensuring accuracy and completeness.
• Process policy changes, including member additions, upgrades, deletions, and endorsements during the policy period.
• Issue invoices and credit notes, ensuring timely delivery to customers in line with SLA and billing cycles.
• Maintain detailed and accurate policy records within the system.
• Coordinate with internal teams to ensure smooth and efficient policy issuance processes.
• Support the Manager in improving policy operations processes.
• Prepare reports and assist with ad hoc tasks as assigned.
• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum 1-2 years of experience in policy operations, preferably in the insurance industry.
• Basic understanding of policy issuance and related documentation is an advantage.
• Strong attention to detail and ability to ensure data accuracy.
• Good communication and coordination skills, with the ability to work across teams.
• Ability to manage tasks, prioritise work, and meet deadlines.
• Proficiency in Microsoft Office (Excel, Word) and related systems.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Management, Thai, English

ประเภทงาน:

งานประจำ

• Streamline daily operations to maximize productivity and service standards.
• Supervise, mentor, and evaluate department heads to achieve performance targets.
• Monitor operational metrics and implement data-driven improvements.
• Develop and execute tactical plans aligned with organizational objectives.
• Ensure strict compliance with hospitality regulations and internal policies.
• Foster seamless cross-departmental coordination and communication.
• Prepare comprehensive operational and financial reports for senior executives.
• Manage resource allocation and departmental budgets efficiently.
• Proven leadership experience in operations management, preferably within upscale hospitality.
• Strong decision-making abilities and a track record of effective problem-solving.
• Proficiency in modern property management systems (PMS) and operational tools.
• Advanced capability in data analysis and generating actionable operational insights.
• Excellent interpersonal and business communication skills.
• Bachelor s degree in Hospitality Management, Business Administration, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

ทักษะ:

Business Development, Microsoft Office, Problem Solving, Risk Management, Negotiation, Budgeting, HACCP, ERP, GMP, English

ประเภทงาน:

งานประจำ

• Strategic Operations Leadership.
• Develop and execute operational strategies aligned with the company's vision, business objectives, and growth plans.
• Lead and oversee the operations of multiple restaurant brands and locations to ensure consistent execution and operational excellence.
• Establish, review, and continuously improve operational standards, policies, and Standard Operating Procedures (SOPs).
• Financial & Business Performance.
• Drive revenue growth, profitability, and overall business performance across all operating units.
• Monitor and analyze key financial indicators including Sales, EBITDA, P&L, Food Cost, Labor Cost, and Operating Expenses.
• Develop and implement action plans to improve operational efficiency and maximize profitability.
• Multi-Unit Operations Management.
• Oversee Regional Managers, Area Managers, Branch Managers, and Operations teams.
• Ensure consistent execution of operational standards across all restaurant locations.
• Support restaurant openings, business expansion, and operational readiness for new stores.
• Customer Experience & Service Excellence.
• Ensure exceptional customer experiences by maintaining high standards of food quality and service.
• Monitor customer satisfaction metrics and implement continuous improvement initiatives.
• Lead customer recovery strategies and service excellence programs.
• Operational Excellence & Process Improvement.
• Drive continuous improvement initiatives to enhance productivity, operational efficiency, and cost optimization.
• Utilize business intelligence, ERP, POS systems, and operational dashboards to support data-driven decision-making.
• Lead cross-functional projects that improve operational effectiveness.
• People Leadership & Talent Development.
• Build, coach, and develop high-performing operations leadership teams.
• Develop succession planning and leadership development programs.
• Foster a high-performance culture through coaching, engagement, and accountability.
• Compliance & Risk Management.
• Ensure full compliance with Food Safety, HACCP, GMP, Occupational Health & Safety, and all applicable regulations.
• Oversee internal operational audits and ensure corrective actions are effectively implemented.
• Manage operational risks and business continuity initiatives.
• Cross-Functional Collaboration.
• Collaborate closely with HR, Marketing, Supply Chain, Finance, QA, Central Kitchen, and Business Development to achieve company objectives.
• Support strategic initiatives, promotional campaigns, and organizational transformation projects.
• Bachelor's degree in Business Administration, Hospitality Management, Restaurant Management, or a related field.
• MBA or equivalent postgraduate qualification is an advantage.
• Minimum.
• 10 years.
• of progressive leadership experience in restaurant, hospitality, or retail operations.
• At least.
• 5 years.
• in a senior leadership role overseeing multi-unit operations.
• Proven experience managing large-scale restaurant operations with multiple brands and locations.
• Strong financial acumen with solid understanding of P&L management, budgeting, cost control, and profitability analysis.
• Demonstrated ability to lead organizational change and operational transformation.
• Strong leadership, strategic thinking, communication, negotiation, and decision-making skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in ERP, POS, Microsoft Office, and business intelligence tools.
• Excellent command of English is preferred.
• Sales Achievement.
• EBITDA.
• SSSG.
• QA Audit.
• Customer Satisfaction.
• Labor Cost Control.
• Employee Turnover.
• New Store Opening.
• Strategic Leadership.
• Business & Financial Acumen.
• Operational Excellence.
• Customer-Centric Mindset.
• People Development.
• Change Management.
• Data-Driven Decision Making.
• Stakeholder Management.
• Coaching & Mentoring.
• Problem Solving & Critical Thinking.
• Competitive Salary.
• Essential Well-being Fund.
• Consistency Reward: 500 Baht/Month.
• Performance Celebration: Twice-Yearly Bonuses.
• Annual Growth Adjustment.
• Provident Fund - Future-Ready Savings Plan.
• Yearly Health Boost Check-up.
• Total Health Coverage (OPD & IPD).
• Learning Expeditions & Global Exposure.
• Yearly Gatherings & Festive Events.
• Monthly Treats: Gift Voucher 1,500 Baht/Month & Exclusive Dining Discounts.
• Freedom to Dress - Express Yourself, Stay Professional.
• Quiet Room - Wellness Space.
• Tasty Treats & Snacks Hub.
• Balanced Workweek: 5 Days (9 AM-6 PM) with Flex-Time Freedom.
• Generous Leave & Public Holidays / WFH & WFA.
• Special Housing Loan Privileges.
• Emergency Assistance Loan.
• Technology Allowance for Work Enablement.
• Financial Support for Life Events.
• For more company information, please visit;.
• Company Website: https://www.maguro.co.th/.
• Page Facebook - Brand Maguro: https://www.facebook.com/magurogroup.
• Page Facebook - Brand Ssamthing Together: https://www.facebook.com/SSamthingTogether.
• Page Facebook - Brand Hitori Shabu: https://www.facebook.com/hitorishabu.
• Page Facebook - Brand Tonkatsu Aoki: https://www.facebook.com/TonkatsuAokiThailand/.
• Page Facebook - Brand CouCou: https://www.facebook.com/CouCouAllDay/.
• Page Facebook - Brand Bincho: https://www.facebook.com/bincho.washoku/.
• Page Facebook - Brand Kiwamiya: https://www.facebook.com/Kiwamiya.Thailand.
• Page Facebook - Brand Chopman: https://www.facebook.com/share/1A7nyXRnyP/?mibextid=wwXIfr.
• Page Facebook - Brand Kaiten Sushi Onodera Thailand: https://www.facebook.com/share/178nWLevzz/?mibextid=wwXIfr.
• Page Facebook - Brand Ippe Koppe Thailand: https://www.facebook.com/share/1CBrdAytBz/?mibextid=wwXIfr.

ประเภทงาน:

งานประจำ

• Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
• At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
• A colleague at this level performs work that is based on routines and any new knowledge is generally acquired through short explanations and simple instructions.
• Colleagues perform highly specific task or tasks of limited scope and responsibility that have well-defined processes and procedures and readily available instructions.
• The job requires little or no prior work experience within the functional area and the colleague is not expected to exercise independent judgment. Works under close supervision.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Procurement, Power point, Energetic, English

ประเภทงาน:

งานประจำ

• Customer channel management.
• Case Management.
• Customer onboarding and relationship management.
• Contract and dispute management.
• and more.
• Location - Empire Tower Bangkok, Thailand.
• Manage the customer's orders that come from multi-channel (TMS System, Email, from Maersk CS and External Customer).
• Making sure the order information is correct and reasonable.
• Add the given order that come from Email in TMS System.
• Monitor shipments and make sure that they can arrive within appoint time/agreed KPI.
• Monitor billing status by coordinating with the relevant stakeholder.
• Optimize transportation planning in the most efficient way for customers and stakeholders.
• Ensure that all export, import, domestic and LCL requirements are maintained to ensure the timely delivery (OTD) and movement of cargo as per service delivery requirements via reporting tools.
• Take the role as customer facing to ensure good collaborative relationship with customer, not limited to vendor communication as well as standard service level monitoring and control, report trends to manager and relationship liaisons.
• Execute cost saving plans in the procurement logic to deliver a consistently deflationary cost profile while maintaining excellent standards of safety and reliability, including efficient planning and triangulation.
• Proactively tracking shipments and notify concerned parties of relevant deviations from the transport plan (ocean, air and all mode of land trucking), including potential solutions or alternatives.
• Co-work with other requirements within Delivery and Intra by necessary instructions for improvement.
• Be fully responsible for customer satisfaction across all product offering and service.
• Willingness to go the extra mile towards the customers & with focus on providing solutions.
• In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal/external stakeholders.
• Prepare and distribute daily/weekly reports and readers to ensure necessary information are communicated and understood by stakeholders/communities.
• Comply with transport guidelines & safety guidance/compliance. Notify unresolved issues to appropriate internal departments for solution.
• Support business continuity by tracking and ensuring timely responses to communications.
• Ensure correct input in transport planning and costing systems.
• Coordinate with related parties for shipment details and input in system.
• Perform end to end documentation and billing processes.
• Perform other assignment by manager.
• Bachelor's degree or above in Engineering, Business Administration, Logistic, Supply Chain Management or related fields.
• 3-5 years of experience in Logistic, Transport operation and Freight forwarding industry.
• Excellent knowledge management, interpersonal, and communication skills.
• Energetic, Well-organized, and Self-oriented.
• Analytical and problem-solving skills.
• Good Process understanding & digital proficiency.
• Ability to work under pressure keeping quality in focus.
• Strong execution mindset.
• Strong Cost conscious and optimization mindset.
• Excellent MS office skills (Word, Excel, Power Point).
• Good command of writing & speaking English.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Business Development, Product Development, Project Management, Procurement, Branding, English

ประเภทงาน:

งานประจำ

• Operations Team.
• The.
• Head of Operations.
• oversees the development and smooth running of our DMC business. The role requires expertise in DMC SOPs, strong team leadership and training skills, and experience in travel trade business development. The role predominantly supports the growth of our DMC business, with the aim of becoming the market leader.
• Build and lead a strong operations team, initially focused on product development and customer service.
• Ability to reach and exceed KPIs (as a team and individually).
• Lead by example, and train your team to duplicate your success.
• CRM Management and target setting.
• Oversee product development, vendor procurement and contracting.
• Oversee our DMC tech systems.
• Help to manager DMC branding and PR.
• Support the Sales Team whenever needed.
• Support wider company efforts whenever needed.
• Attend trade conferences and expos when required.
• Build strong relationships with all partners and company departments.
• Manage third party assets, such as exterior marketing and PR service providers.
• Core Requirements.
• 5 years professional experience within a DMC or Travel Company.
• Leadership experience.
• Project management experience.
• CRM experience.
• A strong professional network.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.