เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Project Management, English

ประเภทงาน:

งานประจำ

• Manage a portfolio of assigned clients and be the primary point of contact for all their account needs and requests.
• Develop strong and trusted advisor relationships with clients, understanding their business goals, challenges, and initiatives to ensure the successful execution of projects and events.
• Create comprehensive detailed project plans for a variety of special events and projects, including but not limited to conferences, workshops, business matching, and ot ...
• Manage event and project budgets.
• Collaborate cross-functionally with internal teams such as events, marketing, graphic design, IT, and other relevant departments and with external vendors to ensure that all aspects of the project, including venues, speakers, food and beverage, A/V equipment, and other elements, are in place to meet project goals.
• Oversee all event logistics, including creating schedules, managing guest communications, coordinating on-site staffing, overseeing production timelines, and ensuring timely delivery of post-event materials and deliverables.
• Evaluate projects post-completion to identify successes, areas of improvement, and new opportunities.
• Thai nationality only.
• 1 years experience in account management or related project/event coordination role.
• Proven track record of successfully managing client relationships and delivering exceptional customer service.
• Ability to work under pressure and meet tight deadlines while maintaining attention to detail.
• Demonstrated ability to think strategically, develop creative solutions, and solve problems effectively.
• Exceptional communication and interpersonal skills to build and maintain relationships with clients, vendors, and cross-functional teams.
• Availability and willingness to travel for events as needed.
• Bachelor's degree in Business Administration, Communications, Event Management, or related field.
• Flexibility to work irregular hours during event periods as needed.
• Previous experience in managing high-profile events or corporate gatherings is a plus.

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Compliance, Coordinate, Legal, Thai, English

ประเภทงาน:

งานประจำ

• Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
• Manage the SEC licensing and all SEC queries relating to the business.
• Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
• Develop and maintain Regulatory Compliance Audit and Supervision programs.
• Write and present the Compliance Supervision Reports to the Board and Audit Committee.
• Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
• Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
• Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
• Communicate and facilitate regulatory compliance risk assessment by other business units.
• Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
• Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
• Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
• Perform and complete daily monitoring checklists on fund related issues.
• Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
• Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
• Bachelor s degree or higher in Law, Economics, Finance, or a related field.
• At least 8 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
• Good command of verbal and written communication skills in Thai and English.
• Good computer skills.
• Strong analytical, interpersonal, and negotiation skills.
• Attention to detail and interest in following the latest regulatory changes.
• Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
• Must have initiative and a good working attitude
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• To be a strong advisor in terms of logistics and freight optimization.
• To work closely with business units and translate their planning to meet supply/demand needs via vessel scheduling and chartering.
• To manage change in a dynamic environment, and able to tackle unforeseen issue, find creative solution to respond to business change.
• To understand holistic view of business and become key enabler for business growth and customer satisfaction.
• To provide analytic view of scheduling and vessel chartering, understand cost and benefits to make robust decision.
• To schedule all aspects of marine operations pertaining the transportation of bulk hydrocarbon marine movements to and from a wide variety of destinations globallyFormulate and issue appropriate voyage orders and letters of indemnity (as necessary).
• Arrange and optimize supply, delivery of bunkers for time chartered vessels.
• Appoint / nominate port agents.
• Ensure charter party terms are followed..
• Primary point of contact for all vessel related operations (i.e. ship, broker, agents) and initial incident notification.
• Provide timely and accurate reports on vessel movements and performance including anticipated arrival and departure timing, in-port operations and other vessel/voyage data.
• To optimize the ship movements with the business unit's supply organizations and the ship owners.
• To liaise externally with third parties - including brokers, shipping companies, captains, terminals and port agents.
• To liaise internally with Freight Traders (charterers), the Regional Business Units and Global Marine to provide information on shipping opportunities to ensure vessel utilization and safety objectives are achieved and are consistent with corporate policies, industry standards and government regulations.
• To enter and maintain records in GOM and or VIP (hydrocarbon and marine computer platforms), where applicable, liasing with the team s interfaces including Product Management MI to ensure freight and other voyage related charges are processed and paid in a timely manner.
• About you.
• Required skills and knowledge.
• Bachelor's degree or higher in Logistics, Marine, Science, Technology, Engineering or Mathematic or related fields.
• Marine experiences preferred.
• Have experience in Oil & gas, Lubricant, Basestock, Logistic or marine is a plus.
• Have relevant work experience (New graduate is also welcome).
• Strong English communication: TOEIC 850+, TOEFL iBT 98+, or IELTS 6.5+.
• Strong written and clear communication skills.
• Strong with possess analytical skill and commercial savvy.
• Strategic thinking, conceptual, problem solving and analytical skills.
• Open for opportunities and willing to take challenges.
• Your benefits.
• An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
• We offer you:
• Competitive benefits and compensation.
• Premium medical health plan & life insurance.
• Full coverage OPD (for actual reasonable amount necessary for treatment).
• Limit out-of- pocket for IPD Thai Baht 6,000 dental fee/year.
• Annual medical check-up.
• Fitness membership.
• Provident fund contribution rate 5% to 15% of salary.
• Contribution 5% of salary to employee savings plan.
• Housing loan subsidy.
• Workplace flexibility e.g. flexible work hours, work from home.
• 10 to 20 days annual vacation.
• 5 days personal business leave.
• Special occasion leaves e.g. Birthday, Wedding or Graduation.
• Skills training & development program.
• Tuition assistance.
• Eligibility and details may vary according to work location, service year and conditions in each program/plan.
• Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law.
• Equal Opportunity Employer.
• ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
• Corporate Separateness Statement.
• Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
• Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

ทักษะ:

Accounting, Compliance, Finance, English

ประเภทงาน:

งานประจำ

• Provide input to Accounting and General Ledger (GL) strategy including planning, accounting processes, services and budgets considering Group policy, internal and external accounting principles, regulations and compliance requirements.
• Organize and oversee preparation and reporting of monthly financial statements (balance sheet, P&L, VAT, accrual, provision, fixed Asset, LEAP, reporting etc.) and maintenance of the Chart of Accounts, Exchange rate, SLA allocation factor on behalf of DHL entities.
• Ensure support in reconciliation of all accounts and staying informed on changes in financial reporting requirements.
• Contribute to business growth from additional entities by supporting development of service range and promotions of Accounting / GL products and services.
• Manage the service relationship with specific business unit/ area for a range of GL accounting services.
• Ensure accurate, timely and relevant information on accounting matters is provided to executive team.
• Oversee coordination of internal and external auditing activities and issue resolution together with line finance and auditing organization.
• Manage relationships with external auditors.
• Lead the selection and management of external consultants and advisors.
• Conduct extensive analysis and resolve issues related to highly critical business topics and their treatment under accounting standards (e.g. IFRS).
• Etc.,.
• Bachelor's Degree or higher in Accounting, Finance or any related field.
• At least 8-10 years' experiences in Finance and Accounting from Freight Forwarding Industry.
• Service-minded, with good customer relationship skills.
• Fluent in English communication.
• Good MS Office skills (Words, Excel, PowerPoint).
• Able to work independently, conscientiously and under pressure.
• Strong Team Leader Skills.
• Welcome! Please submit your resume and concerned documents for interview consideration.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Finance, Legal, Compliance, English, Mandarin

ประเภทงาน:

งานประจำ

• Developing and executing strategic plan which is in full alignment with other internal stakeholders both domestically, regionally or globally.
• developing and sustaining effective client relationships at appropriate levels in the client organisation.
• establishing yourself as a trusted advisor on cash and treasury management with clients.
• identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
• collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Strategy.
• Define Transaction Banking strategy and plan that is aligned with coverage and country strategy.
• Sit as member within in country ALCO forum to strategies the balance sheet planning and action which is relevant to Transaction Banking.
• Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners.
• Chart clients' treasury strategy and evolution roadmap.
• Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.
• Create long term strategic and tactical client level strategy for assigned clients.
• Business.
• Own Transaction Banking's revenue and drive budget for the assigned portfolio.
• Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements.
• Drive healthy pipeline and closures through business origination activity.
• Lead RFP responses, client pitches and ensure successful conversions.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realisation.
• Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services.
• Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target.
• Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.
• Processes.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes together with other functional heads incl. Finance, Legal, Compliance, Risk and Control.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Follow and comply with AML CDD policies and procedures where applicable.
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/ Country Addendum.
• Establish highly disciplined sales team in adhering to global TB sales conduct requirements.
• Work closely with other functional heads including Finance, Legal, Compliance, Risk and Control in driving process efficiency.
• People & Talent.
• Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
• Establish leadership credentials by coaching and mentoring team members.
• Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions - together driving a high-performing and client-centric sales culture.
• Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities.
• Be a role model and embed the Group's values and culture.
• Identify talent and Develop succession plan for TB.
• Risk Management.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate.
• Governance.
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures (including Hornbeam/ Business Restriction Compliance).
• Client Due Diligence & Related Periodic Reviews.
• Client Suitability Standards.
• Treating Customers Fairly.
• Approval & review of Credit Applications.
• Maintain Documentary standards.
• Data Confidentiality.
• Cross-Border Policy.
• Sanctions.
• Environmental and Social Risk Management (ESRM).
• Anti-Bribery and Corruption (ABC).
• Gift and Entertainment.
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture including completion of mandatory e-learning in a timely manner.
• Regulatory & Business Conduct.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively identify, escalate, mitigate and resolve risk and compliance matters.
• Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Key stakeholders.
• Internal.
• CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate.
• Global, regional and local TB stakeholders across Sales, Product, Implementation and DCDA team as appropriate.
• TB Cash and Trade Products, Implementation and Channels team as appropriate.
• Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate.
• Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team.
• External.
• Key Clients.
• Auditors and regulators where applicable, as advised by Compliance, Legal and Finance.
• Regulator.
• Third party partners, ie. Bank Alliance, Service Partner (incl. Fintech).
• Other Responsibilities.
• Embed Here for good and Group's brand and values in Thailand Transaction Banking.
• Our Ideal Candidate.
• Education ExperienceUniversity Graduate.
• Minimum of 15-18 years of relevant experience in serving business/commercial/corporate clients. Experience in Transaction Banking Product, Sales or Implementation is a plus.
• Training - Training for both compulsory and non compulsory related to Transaction Banking products, risk, sanctions, anti money laundering, etc.
• Membership - Participation in any of industry association, ie. Trade Association, Payments Association in the country is a plus.
• CertificationsRisk Management Certification.
• Any certification in International Cash Management (ACT Treasury) or Trade is a plus.
• LanguagesFluent in English and local language (Bahasa) both verbal and written.
• Any other language, ie. Mandarin is a plus.
• Role Specific Competencies.
• Business Markets/ Industry Knowledge.
• Business Performance Management.
• Operational Risk.
• Client Relationship Management.
• Planning: Tactical, Strategic.
• Customer Behaviour and Preferences.
• Knowledge of Product Lines.
• About Standard Chartered.
• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Visit our careers website www.sc.com/careers.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Excel, Visio, English, Thai

ประเภทงาน:

งานประจำ

• Develop and design strategies and operating models, and deliver large-scale transformation projects which helps to address our clients' evolving needs in their business divisions and supporting functions along the dimensions of visioning, insight, efficiency and effectiveness, and control.
• Support our leaders to draft thought leadership by analysing market trends and customer needs and by identifying market opportunities for our clients, outlining what financial services firms have to change to achieve their goals.
• Identify initiatives to help clients to transform / improve their organisation and operations in areas such as Client Onboarding, Payments and Settlement, Products and Services, Client Life Cycle Management, Advisory Models, Risk and Compliance processes & controls, Consolidation initiatives, Management Reporting,Restructuring.
• Gather business requirements, draft design principles and implementation roadmaps to accelerate change.
• Develop tactical plans to help clients implement these strategies and measure results and benefits.
• About you.
• Good understanding of key Financial Services operations trends and FinTech.
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation sk ills and group facilitation.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• It will be an added advantage if you have basic competency in the following:
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Prior project management experience.
• For internal applications.
• Be a strong performer in your current line of service, looking to continue your PwC career with a different focus.
• At least one year of experience in Audit or Advisory with, ideally, experience in the financial analysis/financial advisory or BPI/BPR project.
• Have a strong desire to work in Consulting.
• For external applications.
• At least one year of experience in consulting or advisory fields.
• Have strong analytical skills and experience in gathering data, analysis, and translating the data into conclusions.
• Be experienced in working in multi-functional teams.
• Have the ability to work under pressure and to adapt and learn quickly.
• Have a proactive attitude and an open mind-set.
• Have strong interpersonal and communication skills to allow you to resolve problems in a professional manner.
• Fluent (writing and speaking) in both English and Thai.
• Be an advanced user of MS PowerPoint and Excel.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประเภทงาน:

งานประจำ

• Job Summary Lead the team of Cyber Security Solution Consultant engineers who are providing technical presale services and products consultancy to customers and internal stakeholders, including solution designing, proposal development, BoQ, conducting PoC.
• Engage with customers as a trusted advisor, listening and understanding their challenges and requirement - both technical and business, and clearly articulate and communicate to the sales team
• Serve as subject matter expert in Cyber Security
• Evaluate and recommend tools, technologies, products and processes to differentiate the services and quality.
• Able to deliver business results in a complex outsourcing arrangement, spanning all Cyber Security Areas in applications, infrastructure and operations.
• Able to support a service line operational role providing application, infrastructure management and end user Customer Care services.
• Own and Manage team competency both technical and profession to address business need.
• To support Sales team on own technical opportunity, prepare technical proposal and response customer requirement.
• Monitor progress and health of opportunity pipeline.
• To own the hands-over procedure and process between technical presale and delivery to ensure the smooth hands-over and delivery with high quality
• Job Description Lead the team of Cyber Security Solution Consultant engineers who are providing technical presale services and products consultancy to customers and internal stakeholders, including solution designing, proposal development, BoQ, conducting PoC.
• Engage with customers as a trusted advisor, listening and understanding their challenges and requirement - both technical and business, and clearly articulate and communicate to the sales team
• Serve as subject matter expert in Cyber Security
• Evaluate and recommend tools, technologies, products and processes to differentiate the services and quality.
• Able to deliver business results in a complex outsourcing arrangement, spanning all Cyber Security Areas in applications, infrastructure and operations.
• Able to support a service line operational role providing application, infrastructure management and end user Customer Care services.
• Own and Manage team competency both technical and profession to address business need.
• To support Sales team on own technical opportunity, prepare technical proposal and response customer requirement.
• Monitor progress and health of opportunity pipeline.
• To own the hands-over procedure and process between technical presale and delivery to ensure the smooth hands-over and delivery with high quality Recruiter Alisa Promchotchai (อลิสา พรหมโชติชัย)

ประเภทงาน:

งานประจำ

• To be responsible for 7 Shops consisting, A-Store, Telewiz, and AIS Buddy Exclusive by visiting (2 times/ branch/month).
• To coach, consult, and encourage shop managers and staff at each location to achieve sales targets.
• To train, coach, and monitor Pastner's staff to serve customers according to the service quality of AIS policy.
• To prepare and analyze the data to set objectives before meeting and visiting plan by focusing on the company targets and KPIs including summarizing issues and following up after visiting.
• Counseling in the business condition and system to serve customers and solve customers' problems.
• To investigate and handle customers' complaints at Partner's shops including finding the solution or process to prevent it.
• To operate and update the partner's staff profile on the DRM Profile System (CCSM).
• To monitor and coach partner's working procedures depending on PCI-DSS, Customer data privacy, and IT Security to reduce the risks.
• Representative of the company to build a good relationship with the partners.
• as AIS Trainer for training and developing partner's competency in functional skills and soft skills depending on training road map both on-site and online such as The AIS Way, Service interacts, Save Churn, Sales advisor, payment system, IM, MC and new technology.
• Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)