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āļāļąāļāļĐāļ°:
Recruitment, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Samut Prakan, Samut Prakan, Thailand.
- R0137023.
- HITACHI ENERGY (THAILAND) LIMITED.
- Human Resources.
- Full time.
- No.
- The Technical Training Manager is responsible for the training and development needs of the country/region, coordinating the employee-specific training needs and deliver training as necessary. The Technical Training Manager also works in close collaboration with the HUB Training Team to achieve the HUBs training and development goals.
- You will collaborate with APMEA Training & Development Manager to identify training needs focused on country needs and develop and implement the training strategy and roadmap for the Business Unit Transformers, ensuring alignment with the overall business strategy, external trends, and customer requirements (both internal & external).
- You will support the HUB Onboarding Training Programs and take an active part in onboarding new hires for your respective country and support employee growth through implementing the training programs created on both Global and HUB Level in your respective country.
- You will build monthly and quarterly training plans, collaborating with HUB Training, consulting on training plans of individuals and monitor training requirements and completions also use the LMS effectively, in line with HUB guidelines, keeping the system and records consistent.
- You will keep track of learning initiatives "on the job" as well as coaching and mentoring, establish and follow the HUBs appropriate KPI's to monitor our learning and development process and initiate the required improvement initiatives in case of deviations.
- You will evaluate the effectiveness of training programs by monitoring team performance and providing feedback to the HUB Training Manager and act as a strategic partner to functional leaders in your respective country, identifying the training gaps, training priorities, and align HUB training programs to business needs.
- You will lead the rollout and execution of training programs in your respective country, by coordinating with regional and local teams and adapt training for cultural and operational differences.
- You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- You hold a bachelor's degree.
- Company history, divisions and strategies knowledge.
- Basic understanding of industry. Proficiency in software such as MS Excel, MS Word, MS PowerPoint.
- Proficiency in employee development skills such as training, training facilitation and goal setting.
- Excellent presentation & facilitation skills.
- Proficiency in English language. Excellent verbal and written communication skills.
- More about.
- 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
- 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
- Growth possibility: Learning and development platform, career movement opportunity within organization.
- Possibility to gain experience in international environment.
- Please be advised that the benefits provided may differ depending on the employee's country of hire.
- Accessibility and reasonable accommodation.
- Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a.
- general inquiry form.
- on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
- Use of Al and automated tools in recruitment.
- As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as.
- Hitachi's Global Data Privacy Notice.
- Background Screening and Security Checks.
- As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
- For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
- The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
āļāļąāļāļĐāļ°:
Recruitment, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- You will collaborate with APMEA Training & Development Manager to identify training needs focused on country needs and develop and implement the training strategy and roadmap for the Business Unit Transformers, ensuring alignment with the overall business strategy, external trends, and customer requirements (both internal & external).
- You will support the HUB Onboarding Training Programs and take an active part in onboarding new hires for your respective country and support employee growth through implementing the training programs created on both Global and HUB Level in your respec ...
- You will build monthly and quarterly training plans, collaborating with HUB Training, consulting on training plans of individuals and monitor training requirements and completions also use the LMS effectively, in line with HUB guidelines, keeping the system and records consistent.
- You will keep track of learning initiatives "on the job" as well as coaching and mentoring, establish and follow the HUBs appropriate KPI's to monitor our learning and development process and initiate the required improvement initiatives in case of deviations.
- You will evaluate the effectiveness of training programs by monitoring team performance and providing feedback to the HUB Training Manager and act as a strategic partner to functional leaders in your respective country, identifying the training gaps, training priorities, and align HUB training programs to business needs.
- You will lead the rollout and execution of training programs in your respective country, by coordinating with regional and local teams and adapt training for cultural and operational differences.
- You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- You hold a bachelor's degree.
- Company history, divisions and strategies knowledge.
- Basic understanding of industry. Proficiency in software such as MS Excel, MS Word, MS PowerPoint.
- Proficiency in employee development skills such as training, training facilitation and goal setting.
- Excellent presentation & facilitation skills.
- Proficiency in English language. Excellent verbal and written communication skills.
- 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
- 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
- Growth possibility: Learning and development platform, career movement opportunity within organization.
- Possibility to gain experience in international environment.
- Please be advised that the benefits provided may differ depending on the employee's country of hire.
- Accessibility and reasonable accommodation.
- Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a _general inquiry form_on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
- Use of Al and automated tools in recruitment.
- As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as _Hitachi 's Global Data Privacy Notice._.
- Background Screening and Security Checks.
- As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
- For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
- The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Work with the team to propose new business models and opportunities in the energy sector, focusing on digital infrastructure and Data Center developments to create sustainable expansion opportunities in Thailand.
- Seek and select business opportunities in new projects such as Wind, Solar Rooftop, EV Chargers, āđāļĨāļ° Data Center Co-location/Enterprise facilities in line with the company's policies.
- Analyze the synergy between renewable energy solutions and high-demand energy consum ...
- Project Execution & Analysis.
- Collaborate in the development, planning, and analysis of business projects, strategies, and comprehensive financial models, including feasibility studies for Data Center site selection and energy infrastructure integration.
- Develop and implement projects and drive new Wind, Solar Rooftop, and EV Charger initiatives, specifically targeting energy supply solutions for Data Centers to ensure 24/7 green power reliability.
- Conduct due diligence and develop a deep understanding of clients' businesses, with a focus on the technical and energy requirements of the cloud service and telecommunications industries.
- Partnership & Financial Strategy.
- Build sustainable business partnerships with both public and private sectors, including Hyperscalers and Data Center operators, to enhance business growth.
- Study mergers and acquisitions (M&A) both domestically and internationally, evaluating potential targets in the renewable energy and digital infrastructure space.
- Formulate and execute financial and commercial strategies tailored to client objectives, addressing the unique CAPEX/OPEX structures of energy-intensive assets.
- Leadership & Reporting.
- Prepare and oversee the development of pitch decks and presentations that highlight the value proposition of integrated energy-data solutions.
- Prepare accurate marketing and progress reports systematically for management to support strategic decision-making.
- Support and guide team members in financial modeling and transaction execution (for senior roles).
- Bachelor's in Engineering,Electrical Engineering or related fields.
- Master's degree in Finance,MBA or related fields.
- At least 3-7 years of experience in developing Wind, Solar Rooftop and Digital infrastructure and Data Center Developments Projects, EV Charger projects or related work.
- Experience in business project planning and analysis, business strategy, financial model analysis, and feasibility studies.
- Experience in Investment Banking, Private Equity, Corporate Finance, or a related financial sector.
- Relevant experience in the energy industry will be considered a plus.
- Strong presentation and negotiation skills.
- Proficient in Microsoft Office.
- Good command of English, with a minimum TOEIC score of 700.
- Knowledge of sales processes and methods, as well as an overall understanding of energy business strategy development.
- Basic legal knowledge, including NDAs, PPAs, and land contracts.
- How to apply.
- Click APPLY NOW for submit your application.
- Interested candidates are invited to send with full resume, stating present and expected salaries, and enclosing a recent photograph to the address below.
- Working Location: Park Ventures Ecoplex, BTS Phloen Chit.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Project Management, Data Analysis, Negotiation, eCommerce
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Commercial Learning Strategy.
- Develop and own the commercial capability roadmap aligned with Lazada Thailand's business priorities.
- Design scalable learning programs that strengthen commercial excellence across all KAM levels.
- Identify capability gaps through performance analysis, business reviews, and stakeholder feedback.
- Continuously evolve the academy curriculum to meet changing business needs.
- KAM Academy Development.
- Design and manage a structured Commercial Academy covering all key commercial competencies.
- Build learning paths for different experience levels, including: New Joiners, Junior KAMs, Senior KAMs, Team Leaders.
- Develop standardized playbooks, best practices, toolkits, templates, and learning resources.
- Ensure all learning materials remain relevant and up to date.
- KAM Onboarding Program.
- Design and continuously improve the end-to-end onboarding journey for new KAMs.
- Build structured onboarding plans covering: Company overview, Commercial fundamentals, Seller management, Category management, Campaign planning, Commercial systems and tools, Data analysis, Internal processes.
- Track onboarding completion and readiness through assessments and certification.
- Upskilling & Reskilling.
- Design targeted upskilling programs to strengthen commercial competencies.
- Build reskilling initiatives to support evolving business priorities and organizational transformation.
- Introduce role-based learning paths that enable career progression.
- Ensure continuous learning culture across commercial teams.
- Framework & Capability Development.
- Develop standardized commercial frameworks including: Seller management framework, Business review framework, Account planning methodology, Negotiation framework, Campaign planning framework, Data-driven decision making, Performance management framework.
- Standardize commercial best practices across all business units.
- Learning Delivery.
- Plan and conduct: New Hire Orientation, Monthly Academy Sessions, Commercial Workshops, Quarterly Kick-off Sessions, Live Training Classes, Knowledge Sharing Sessions, Leadership Talks.
- Facilitate engaging classroom, virtual, and hybrid learning experiences.
- Learning Content Development.
- Develop high-quality learning materials including: Training decks, Learning videos, Interactive modules, Case studies, Business simulations, Practical exercises, Assessments and quizzes.
- Maintain a centralized learning repository.
- Education.
- Bachelor's degree in Business Administration, Marketing, Management, Human Resources, Education, or related field.
- Professional certifications in Learning & Development, Training, Organizational Development, or Business Management is an advantage.
- Experience.
- 5-8+ years of experience in Commercial Excellence, Sales Enablement, Learning & Development, Training, Commercial Operations, or related functions.
- Experience designing and delivering commercial capability programs.
- Experience developing learning curricula and competency frameworks.
- Experience in eCommerce, retail, FMCG, consulting, or technology industries is preferred.
- Experience working with cross-functional stakeholders and senior management.
- Technical Skills.
- Strong instructional design and curriculum development skills.
- Excellent presentation and facilitation abilities.
- Strong project management skills.
- Experience developing training materials and learning content.
- Strong analytical and problem-solving capabilities.
- Excellent Microsoft PowerPoint, Excel, and Word skills.
- Experience with Learning Management Systems (LMS) is an advantage.
- Ability to interpret business performance metrics and translate insights into capability-building initiatives.
āļāļąāļāļĐāļ°:
Telesales
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Training Roadmap.
- for Telesales staff, covering.
- Onboarding.
- Skill Improvement., and.
- Career Development.
- Organize.
- training classes.
- according to the established roadmap and/or invite.
- guest speakers.
- to share knowledge aligned with the defined objectives.
- Create.
- recognition programs.
- and.
- engagement programs.
- to build strong.
- motivation.
- among employees.
- Perform.
- other assigned duties.
- as required.
- Understand selling process (Tele s ales) Experience at least 5 Years.
- Communication & Story Telling.
- Ability to measure performance.
- Great organizational and interpersonal skills.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
- About Learn Satit Pattana School (LSP).
- Learn Satit Pattana School (LSP) is the first school under the care of LEARN Corpora ...
- Join us and shape the next chapter of learning in Thailand.
- What You'll Drive.
- Deliver engaging and interactive lessons in Thai language, Thai history, culture and religion in accordance with curriculum standards.
- Foster students' critical thinking, language proficiency, and appreciation for Thai heritage through diverse instructional methods.
- Differentiate instruction to meet the varying needs of students.
- Develop and refine the Thai Studies curriculum to ensure relevance and academic rigor.
- Design formative and summative assessments to measure student learning and progress.
- Prepare and submit assessment reports and student progress evaluations in a timely manner.
- Work closely with the Head of Thai Studies and the academic team to align the Thai Studies program with the school's overall curriculum.
- Participate in department meetings, training sessions, and professional development opportunities.
- Provide input on school events and activities related to Thai language and culture.
- What You'll Bring.
- Bachelor's degree (or higher) in Education (Thai major), Arts (Thai Language).
- Social Studies, History, Sociology, Thai Studies, or a related field.
- Teaching license from Kurusapa (temporary or permanent) preferred.
- Minimum 1-2 years of teaching experience at the secondary level.
- Strong understanding of curriculum design, lesson planning, and assessment methods.
- Excellent communication and collaboration skills.
- Passion for education and fostering cultural appreciation in students.
- Familiarity with international school settings or bilingual education.
- Ability to integrate technology and innovative teaching methods into lessons.
- The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
- Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
- By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.
āļāļąāļāļĐāļ°:
Project Management, Data Analysis, Architecture, Procurement, Recruitment, Accounting, Automation, ERP, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together.
- Across 12-plus business units - including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more - we reach hundreds of thousands of learners ev ...
- The Digital Transformation & Business Improvement.
- role is responsible for driving process improvement, technology enablement, and operational efficiency across Corporate Functions within a large EdTech company in Thailand. These functions may include HR, Finance, Procurement, Legal, Admin, IT, Shared Services, and other business support teams.
- This role acts as a Tech Enabler, Business Improvement Project Manager, and Change Agent. The successful candidate will be expected to understand business pain points, analyze existing processes, design practical solutions, coordinate with cross-functional stakeholders, and ensure that new processes, tools, or systems are successfully adopted by users.
- This role is ideal for someone who can connect business processes, technology, data, people, and change management. Digital transformation in this role is not only about implementing technology, but also about improving the way the organization works in a measurable and sustainable way.
- Join us and shape the next chapter of learning in Thailand.
- What You'll Drive.
- This role sits at the heart of transforming how a school actually runs. You will own the digital transformation and improvement agenda for.
- Learn Satit Pattana School.
- a community of roughly.
- teachers serving around.
- students across.
- give teachers their time back. Every hour reclaimed from paperwork, attendance, grading, reporting, and administrative coordination is an hour.
- returned to the classroom and to students. What you build here is not meant to stay in one school - the solutions, playbooks, and platforms you design are intended to.
- scale into a repeatable model for "returning teachers to the classroom" across multiple schools in the LEARN Corporation network.
- in the future.
- This is a lead role that turns technology into.
- measurable educational impact. You will be the driving force behind our mission to.
- return teachers to the classroom for focus in personalize student progress and development plan., and the person who brings automation, data, and AI to the very heart of learning - so our schools can become.
- the best schools.
- places where every student can.
- discover their own identity., follow a.
- personalized (individual) development plan., and grow into a genuinely.
- happy learner. It's a rare chance to prove that operational excellence and better learning outcomes are one and the same goal.
- To drive digital transformation and business improvement initiatives across.
- School operation, Teacher, Student, Parent Communication.
- Functions by improving process efficiency, reducing manual work, minimizing duplicated efforts, increasing data visibility, enhancing employee experience, and enabling the organization to operate with better systems, processes, and data.
- The role is expected to translate business problems into practical solutions and drive real adoption among users and stakeholders.
- Business Process Improvement.
- Analyze current business processes across Corporate Functions to identify pain points, bottlenecks, duplicated work, manual tasks, approval delays, and operational inefficiencies.
- Develop current-state process maps, future-state processes, root cause analysis, and improvement recommendations.
- Design process improvement solutions to reduce unnecessary steps, handoffs, rework, errors, and unclear ownership.
- Work with process owners to define baseline metrics and success metrics such as turnaround time, SLA, error rate, manual effort, adoption rate, and user satisfaction.
- Support the creation of SOPs, operating guidelines, and governance mechanisms to ensure that improved processes can be sustained over time.
- Digital Transformation & Tech Enablement.
- Act as a bridge between business users, IT, data teams, vendors, and management to translate business needs into clear requirements.
- Analyze and recommend suitable solutions such as workflow automation, approval systems, dashboards, internal service portals, ticketing systems, integrations, productivity tools, or process redesign., AI or Automation first mindset.
- Prepare business requirements, user stories, workflow designs, use cases, UAT plans, and implementation plans.
- Evaluate solution options by considering business impact, user adoption, scalability, cost, complexity, and implementation effort.
- Support pilots and MVPs, and refine solutions based on real user feedback.
- Collaborate with IT teams or vendors to ensure solutions are designed and implemented according to business requirements.
- Project Management & Execution.
- Own or co-own digital transformation and business improvement initiatives from discovery, design, implementation, rollout, to post-implementation review.
- Prepare project charters, project plans, milestones, RACI matrices, dependency maps, RAID logs, decision logs, and status updates.
- Track progress, remove blockers, coordinate dependencies, and escalate key issues when necessary.
- Manage scope, timeline, stakeholder expectations, and resource constraints to ensure successful project delivery.
- Ensure meetings and working sessions result in clear outcomes, decisions, next steps, owners, and timelines.
- Deliver quick wins and initiatives with measurable business or operational impact.
- Change Management & User Adoption.
- Act as a change agent to help teams understand, accept, and adopt new ways of working.
- Analyze user groups, change impacts, and potential resistance.
- Develop communication plans, training materials, user guides, FAQs, and adoption plans.
- Collect feedback from users and stakeholders to continuously improve processes or solutions.
- Measure actual adoption after rollout, including adoption rate, active usage, issue volume, user satisfaction, and process compliance.
- Support process owners in taking ownership after implementation.
- Data, Metrics & Performance Visibility.
- Define metrics to measure the effectiveness of process improvement and digital initiatives.
- Prepare business cases that quantify potential impact, including cost savings, time reduction, productivity gain, and error reduction.
- Create or coordinate the creation of dashboards and reports to improve visibility for process owners and management.
- Analyze before-and-after impact, such as time savings, cost avoidance, SLA improvement, productivity gains, or reduction of manual work.
- Use data to support prioritization, decision-making, and stakeholder communication.
- Prepare benefit realization reports and recommendations for the next phase of improvement.
- Cross-Functional Stakeholder Management.
- Work closely with multiple functions such as HR, Finance and Accounting, Procurement, Legal, Admin, IT, Data, Business Units, and Management.
- Build alignment among stakeholders with different goals, expectations, and constraints.
- Identify sponsors, process owners, users, influencers, blockers, and decision makers for each initiative.
- Facilitate discussions to drive decisions and shared accountability.
- Manage conflicts, trade-offs, and priorities while keeping business outcomes as the main focus.
- Communicate effectively with different stakeholder levels, from end users and managers to IT teams, vendors, and executives.
- What You'll Bring.
- Bachelor's degree or higher in Engineering, Business, Computer Science, IT, or related fields.
- Proven experience in process improvement, business analysis, automation engineering, or AI-driven projects.
- Hands-on experience with AI tools (e.g., N8N,ChatGPT/LLM workflows), automation platforms, or low-code/no-code development.
- Strong analytical, problem-solving, and stakeholder management skills.
- Excellent communication skills, with the ability to translate technical capabilities into business value.
- Good command of English, able to communicate effectively.
- Process Mapping and Workflow Design.
- Growth Mindset: Eager to learn, experiment, and adapt.
- Strategic & Analytical Thinker: Able to see the big picture while managing details.
- High Adoption Influence: Capable of guiding teams through change.
- Smart, Curious, Fast Learner: Understands complex processes quickly.
- Problem Solver: Creative in finding root causes and designing effective solutions.
- Knowledge of Lean, or continuous improvement methodologies.
- Experience developing AI/automation POCs, MVPs, or internal tools.
- Understanding of enterprise system architecture or workflow platforms and knowledge in ERP System.
- Portfolio of previous automation/AI improvements is a plus.
- The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
- Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
- By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Project Management, Quality Assurance, Recruitment, Leadership Skill, Assurance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead and manage engineering teams, including hiring, training, and performance management of engineering staff.
- Oversee the planning, execution, and completion of engineering projects in accordance with timelines and budgets.
- Develop and implement engineering strategies and processes to improve operational efficiency and productivity.
- Ensure compliance with industry standards, regulations, and safety requirements across all engineering activities.
- Conduct technical reviews and quality assurance checks to maintain high standards of work.
- Communicate with stakeholders, clients, and senior management regarding project status, risks, and outcomes.
- Identify and resolve technical challenges and bottlenecks in project delivery.
- Foster a collaborative team environment that encourages innovation and continuous improvement.
- Manage engineering budgets and control costs without compromising quality.
- Stay updated with the latest engineering technologies and best practices within the industry.
- What we're looking for.
- Bachelor's degree in Engineering or a related field; Master's degree is preferred.
- Minimum of 7-10 years of experience in engineering roles, with at least 3-5 years in a management or supervisory capacity.
- Strong knowledge of engineering principles, practices, and industry standards.
- Proven experience in project management and successful delivery of complex engineering projects.
- Excellent leadership and team management skills with the ability to motivate and develop staff.
- Strong problem-solving abilities and technical acumen.
- Proficiency in engineering software and tools relevant to the industry.
- Excellent communication and interpersonal skills, both written and verbal.
- Experience with budget management and cost control.
- Knowledge of safety regulations and quality assurance standards.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Strong organisational and time management skills.
- What we offer.
- At Mit Mongkol Industry Co., Ltd., we are committed to providing a supportive and professional working environment. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include opportunities for professional development and career advancement, a collaborative workplace culture that values innovation and teamwork, and a commitment to work-life balance. We provide our employees with the tools and resources needed to succeed in their roles and encourage continuous learning and improvement. We also offer health and welfare benefits designed to support the wellbeing of our staff.
- About us.
- Mit Mongkol Industry Co., Ltd. is a respected engineering and industrial company operating in Bangkok. We are committed to delivering high-quality engineering solutions and services to our clients whilst maintaining the highest standards of professionalism, safety, and integrity. Our company values innovation, excellence, and teamwork, and we strive to create an environment where our employees can grow and develop their careers. With a strong track record of successful projects and satisfied clients, Mit Mongkol Industry Co., Ltd. is a dynamic and growing organisation in the engineering sector.
- Apply now.
- If you are an experienced engineering professional ready to take on a management role and lead a dynamic team, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documents to our recruitment team. We look forward to considering your application.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Recruitment, E-learning, Leadership Skill, Energetic, Mandarin
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Career Growth Opportunities - Clear progression pathways within JD Sports and the wider Southeast Asia business.
- Structured Development - Leadership training, retail coaching, and operational development programmes.
- Dynamic Retail Environment - Work with globally recognised sports and lifestyle brands.
- Team Culture - Join a passionate and high-performing team focused on collaboration and success.
- Competitive Salary & Benefits - Staff discounts, medical benefits, and performance incentives.
- Positive Working Environment - A supportive workplace that encourages continuous learning and career development.
- Customer Service.
- Deliver exceptional customer service to drive customer satisfaction and long-term loyalty.
- Ensure customers receive professional, friendly, and efficient service throughout their shopping experience.
- Handle customer enquiries, feedback, and complaints promptly and professionally.
- Drive consistency across the team to achieve the highest customer service standards.
- Maintain high grooming and presentation standards for all store team members.
- Develop a strong understanding of JD Sports' Customer Service Measurement Programme (Observation Checklist) and ensure compliance.
- Sales & Commercial Performance.
- Drive sales performance to achieve and exceed store sales targets, KPIs, and profitability.
- Analyse Oracle reports, including Wall Sales Report, Branch Review Report, Top Sales Report, and other retail reports to support commercial decision-making.
- Monitor and analyse Trade Review Reports, including footfall, Average Transaction Value (ATV), conversion rate, and sales trends to identify opportunities for improvement.
- Maximise sales opportunities through effective use of in-store digital devices and kiosks.
- Ensure product availability, stock accuracy, and effective inventory management to support sales performance.
- Support promotional activities and execute company initiatives to drive business growth.
- Visual Merchandising.
- Execute weekly visual merchandising briefs while maintaining JD Sports' visual standards.
- Apply the latest visual merchandising techniques to attract customers and maximise sales opportunities.
- Ensure all new arrivals, promotional products, and featured merchandise are displayed correctly and prominently.
- Maintain accurate pricing, promotional signage, POS materials, and product displays.
- Ensure mannequins, displays, windows, and store fixtures are updated in accordance with company guidelines.
- Maintain excellent housekeeping and store presentation standards at all times.
- People Leadership, Training & Development.
- Lead, motivate, and inspire the store team to achieve business objectives.
- Develop existing team members and support internal career progression.
- Conduct regular coaching sessions, training meetings, and performance discussions.
- Monitor staff training progress and ensure completion of all required e-learning modules, assessments, and development programmes.
- Support recruitment, onboarding, induction, and succession planning for the store.
- Foster a positive, collaborative, and high-performance team culture.
- Store Operations.
- Ensure smooth day-to-day store operations while maintaining company policies and procedures.
- Support effective rostering and workforce planning to meet operational requirements.
- Ensure compliance with health and safety standards, loss prevention procedures, and operational audits.
- Maintain accurate operational records and ensure all store administration is completed in a timely manner.
- Drive operational excellence while identifying opportunities to improve efficiency and productivity.
- What You Bring.
- Essential.
- Minimum 5 years of experience in retail operations, with supervisory or management experience.
- Proven experience managing a fast-paced retail environment.
- Strong leadership and people management skills.
- Passion for retail, customer service, and developing high-performing teams.
- Commercially driven with a strong understanding of sales performance and KPI management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to communicate, influence, and build relationships with stakeholders at all levels.
- Strong analytical skills with the ability to interpret retail reports and make informed business decisions.
- Innovative, proactive, and customer-focused mindset.
- Confident, energetic, and highly motivated.
- Flexible to work shifts, weekends, and public holidays.
- Bilingual in English and Mandarin to effectively engage with customers, store teams, and business stakeholders.
- Preferred.
- Experience within sports, fashion, or lifestyle retail industries.
- Familiarity with Oracle reporting systems and retail operational tools.
- Experience working in KPI-driven retail environments.
- What Success Looks Like in Your First Year.
- Build a strong understanding of JD Sports operations, systems, and service standards.
- Successfully lead the store team to achieve sales targets and operational KPIs.
- Improve customer satisfaction through exceptional service delivery.
- Develop and coach team members, supporting talent progression within the business.
- Maintain excellent visual merchandising and operational standards across the store.
- Contribute to a positive, customer-focused, and high-performing store culture.
- Deliver sustainable sales growth while maximising store profitability.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead and develop the Customer Service team to achieve SLA, KPI, and customer experience targets.
- Build team capability through coaching, training, and knowledge sharing.
- Foster a culture of accountability, ownership, and continuous improvement.
- Order & Service Operations.
- Oversee end-to-end order management, including quotations, orders, invoicing, and customer inquiries.
- Ensure accurate, timely service delivery through close coordination with Finance and Logistics.
- Maintain compliance with service processes and customer requirements.
- Performance & Continuous Improvement.
- Monitor service performance, customer feedback, and operational metrics to drive improvements.
- Manage service escalations and implement corrective actions.
- Improve efficiency, customer satisfaction, and service quality.
- Cross-Functional Collaboration.
- Partner with Sales, Finance, Logistics, Marketing, and Corporate teams to deliver seamless customer service.
- Act as the primary liaison between customers, KAMs, and internal stakeholders to resolve critical issues.
- Systems & Digital Transformation.
- Utilize SAP, Genesys, Zendesk, and related systems to support service operations.
- Drive adoption of digital solutions, including Webshop and PunchOut.
- Support automation, system enhancements, and continuous process improvement.
- Bachelor's degree in any related field.
- Minimum 5 years of experience in customer service or operations, with at least 2 years in a supervisory or team leadership role, preferably in a B2B or corporate account environment.
- Excellent people management, coaching, and performance development skills, with a focus on team engagement and continuous improvement.
- Strong command of English (both written and spoken) for effective communication with international stakeholders and Group functions.
- Proven ability to manage order-to-cash processes, including order handling, invoicing, and issue resolution.
- Hands-on experience with core systems such as SAP, Zendesk, and Genesys is required.
- Experience with Microsoft Dynamics will be considered an advantage.
- Strong analytical, problem-solving, and decision-making abilities, with a track record of improving service standards.
- Ability to work in a fast-paced, cross-functional environment, managing multiple priorities with a customer-first mindset.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
4 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Human Resource Management, Employer Branding, Recruitment, Leadership Skill, Budgeting
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Strategic Partnership & Operational Execution.
- Strategic Alignment: Partner closely with the HR Director to translate long-term business goals and corporate HR strategies into actionable department goals, KPIs, and operational.
- HR Business Partnering: Act as the primary HRBP and Heads of Functions, resolving organizational issues, optimizing headcount, and providing solutions for workforce challenges.
- Workforce Planning & Budgeting: Co-develop annual manpower plans and personnel budgets under the direction of the HR Director; monitor actual labor costs, overtime expenses, and staffing productivity against operational targets.
- Talent Acquisition & Employer Value Proposition.
- Full-Cycle Recruitment: Oversee the execution of talent acquisition strategies for professional, technical/engineering, supervisory, and production line workforce.
- Pipeline & Employer Branding: Drive local employer branding initiatives, university relations, and sourcing channel development to build sustainable talent pipelines for business expansion and operational ramp-ups.
- Onboarding & Induction: Ensure a robust onboarding experience to accelerate time-to-productivity and reduce early turnover.
- Talent Management, L&D, and Organizational Development.
- Talent & Succession Pipelines: Implement the corporate talent assessment and succession planning framework guided by the HR Director, identifying high-potentials and closing capability gaps for critical operational roles.
- Learning & Capability Building: Oversee the training needs analysis (TNA) and execute annual training roadmaps, focusing on technical skills, supervisory leadership, safety readiness, and multi-skilling programs.
- Change Management: Facilitate operational transformation, process continuous improvements, and culture-building initiatives aligned with company values.
- Performance Management.
- Performance Governance: Facilitate the end-to-end annual and mid-year performance review processes; ensure department KPIs are cascaded, evaluated objectively, and calibrated accurately across all teams.
- Compensation & Benefits Administration: Supervise payroll operations, incentive schemes, statutory reporting, and benefits administration in alignment with corporate rewards frameworks set by the HR Director.
- Employee & Labor Relations (ER/LR) and Workplace Culture.
- Labor Harmony: Lead employee and labor relations, proactively handling employee grievances, disciplinary actions, and labor dispute mediation in accordance with fair labor practices.
- Engagement & Culture: Organize corporate employee engagement programs, welfare initiatives, and Welfare Committee meetings to maintain high employee morale and a positive employer-employee relationship.
- High-Performance Environment: Champion a safety-conscious, quality-first, and collaborative work culture across all production and office environments.
- HR Governance, Compliance & Audit Readiness.
- Policies & Standard Operating Procedures (SOPs): Maintain and enforce updated HR policies, work regulations, and SOPs in compliance with Thai Labor Laws and regulatory mandates.
- Department Leadership: Coach, mentor, and build functional capabilities across the HR department team to elevate overall service delivery.
- Job Specifications & Candidate Qualifications.
- Bachelor's or Master's Degree in Human Resource Management, Psychology, Law, Business Administration, or related fields.
- Minimum 10-12 years of progressive HR experience, with at least 4-5 years in a managerial role.
- Proven background in Retail Business, Trading or relate field (open to other industries).
- In-depth knowledge of Thai Labor Protection Laws, labor relations, and Welfare Committee operations.
- Hands-on experience facing customer/third-party audits and compliance frameworks.
- Solid foundation in modern HR tools, HRIS, and performance management/KPI systems.
- Strong leadership, stakeholder mediation, and dispute management abilities.
- Strategic mindset paired with strong operational/tactical execution capabilities.
- Professional maturity to represent the HR Director in operational forums.
- Fluent in Thai with strong working proficiency in English (both spoken and written for management presentations and cross-border reporting).
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
āļāļąāļāļĐāļ°:
Recruitment
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
About Tiffany Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world's most recognizable luxury brands with close to 300 stores worldwide. About the role We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as a Team Manager - in one of our Bangkok store. Reporting to the Store Manag ...
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Quality Assurance, Problem Solving, Power point, Assurance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
JOB SUMMARY Responsible for providing quality and efficient customer service to the Marriott Vacation Club, Asia Pacific (MVCI) members, MVCI properties, the MVCI Sales Offices through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counselling, training, and problem solving. To assist and manage Members issues in timely manner and completing resolution and to serve as a resource for members relating to the MVCI product, usage and resort information. CORE WORK ACTIVITIES 1. Provides daily direction and communication to ...
āļāļąāļāļĐāļ°:
Procurement, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Sales Performance and Strategy Execution.
- Monitor sales performance and profitability while implementing sales strategies in alignment with the company's business objectives.
- Execute the department's sales strategy by taking responsibility for assigned overseas distributors.
- Consolidate customer purchase orders and follow up on order fulfillment to achieve assigned sales targets.
- Dealer Relationship Management and Cross-functional Coordination.
- Build and maintain strong relationships with overseas distributors and collaborate with cross-functional teams to support sales activities.
- Conduct regular meetings with distributors to provide updates on market conditions and sales performance, identify customer needs and issues, provide sales and marketing consultation, and jointly develop action plans.
- Coordinate with the Marketing Department to support sales promotion activities for distributors.
- Coordinate with the Logistics Department to ensure timely delivery of products according to customer orders.
- Collect and communicate product information, market feedback, and issues from distributors to relevant departments to support product and service improvement, ensuring distributor and customer satisfaction.
- Sales Documentation for Overseas Distributors.
- Receive purchase orders and prepare sales-related documents, including coordinating procurement activities with relevant departments to meet distributor requirements.
- Prepare sales promotion documentation to support product sales in accordance with the company's sales strategy.
- Process Improvement and Administrative Support.
- Achieve performance targets assigned by the supervisor.
- Continuously improve work processes by leveraging technology to enhance operational efficiency.
- Participate in the team's Training & Development Plan in collaboration with the Human Resources and Administration Department.
- Work closely with the Domestic Sales team to ensure sales documentation is completed accurately and within the required timeline.
- Other Responsibilities.
- Represent the department in company activities and corporate events.
- Bachelor's degree in business administration, marketing or related fields.
- 2 Years+ of experience in sales coordination, customer coordination.
- Good English communication skills.
- Able to work at AIA East Gateway Building Bangna.
- Welfare and Benefits.
- Bonus according to company's and employee's performance twice a year in Jun and Dec.
- Provident fund.
- Medical benefits (employee and direct family members).
- Group insurance.
- Mobile allowance.
- Perfect time attendance allowance.
- Outside working allowance.
- Overseas business trip allowance.
- Long service year rewards.
- OT payment.
- Annual leave.
- Etc.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Microsoft Office, Leadership Skill, Budgeting, Cantonese
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Position: Assistant Manager - Service Support OS Date: September 2018 Business Unit: Department: Owner Services Job Family Reports to: Director, Service Support & Business Development Career Band: Red Work Relationship(s): Global & Regional Owner Services Leadership, Owner Services Vacation Ownership Advisors, Project Directors, Sales Leadership, Sales Executives, Corporate Customer Advocacy, Financial Services, MVCI Owners JOB SUMMARY Act as the primary coordinator to ensure timely Owner escalated issue resolution throughout the region. Manage the escalation process to ensure that ...
āļāļąāļāļĐāļ°:
Quality Assurance, Microsoft Office, Problem Solving, Negotiation, Recruitment
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
JOB SUMMARY The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with ...
āļāļąāļāļĐāļ°:
Customer Relationship Management (CRM)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To act as the primary point of contact and brand ambassador for BDMS Wellness Clinic, delivering an exceptional, seamless, and world-class customer experience. The role is responsible for handling multi-channel communications (Telephone, Email, and Digital Platforms), managing patient inquiries, and providing accurate information with the highest standards of hospitality and professionalism.
- Premium Guest Relations: Welcome and assist patients, guests, and prospects exclusively in accordance with the company's luxury service standards and Standard Operating ...
- Inquiry & Package Management: Efficiently manage customer inquiries by providing comprehensive and accurate information regarding BDMS Wellness Clinic's medical services, wellness products, basic packages, pricelists, current promotions, and other relevant corporate details.
- Customer Care & Complaint Resolution: Proactively address customer needs, feedback, and complaints with a solution-oriented mindset. Resolve issues promptly, professionally, and empathetically, ensuring customers feel supported, valued, and respected.
- Relationship Building: Build and maintain lasting, trust-based relationships with patients, clients, and internal team members to foster loyalty and ensure service continuity.
- CRM & Data Utilization: Efficiently utilize internal software, databases, standard scripts, and customer relationship management (CRM) tools to maintain accurate records and optimize workflow.
- Performance Excellence: Strive to consistently meet and exceed contact center Key Performance Indicators (KPIs) and service metrics while maintaining a high quality of customer experience.
- Sales Support & Booking: Actively drive sales leads by processing bookings and making personalized recommendations for products or services that align with the specific health and wellness needs of the client.
- Reporting & Compliance: Complete daily checklists and care center reports accurately. Escalate incidents, critical cases, or any customer experience issues to the direct supervisor in a timely manner. Adhere strictly to all company policies, compliance regulations, and data privacy standards (e.g., PDPA).
- Interdepartmental Collaboration: Maintain open, effective communication within the team and collaborate seamlessly with other departments to provide necessary cross-functional support.
- Professional Development: Actively participate in mandatory training sessions, workshops, and educational courses as assigned to continually upscale service skills and medical product knowledge.
- Ad-hoc Duties: Perform any other duties and special projects as assigned by supervisors or management.
- Education & Experience: Bachelor's degree in Hospitality, Tourism, Communications, Business Administration, or a related field. Prior experience in a luxury hospitality, premium contact center, or medical wellness environment is highly advantageous.
- Communication Skills: Exceptional verbal and written communication skills. Possess a professional, clear, and reassuring tone of voice with excellent listening skills.
- Service Mindset: A bright, service-oriented attitude with an outgoing personality and strong interpersonal skills to work effectively within a multicultural team.
- Adaptability & Resilience: Positive attitude, a strong willingness to learn, and high adaptability. Comfortable working in a dynamic, fast-paced environment where priorities may change.
- Task Management: Highly organized, detail-oriented, with proven multi-tasking abilities and effective prioritization skills under minimal supervision.
- Problem Solving: Proactive and solution-oriented approach to customer issues and operational challenges.
- Sales Aptitude: Comfortable interacting with diverse consumers daily and proactively following up on sales leads to convert inquiries into bookings.
- Flexibility: Flexibility in terms of working hours, with the ability to work in shifts (5 days per week, including weekends and public holidays as required).
āļāļąāļāļĐāļ°:
Electrical Engineering, Business Development, Project Management, Meet Deadlines, Leadership Skill
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Job Purpose: The Technical Support Supervisor is responsible for managing service operations, customer support, and after-sales solutions in Thailand and Southeast Asia. This is a hands-on role that combines managerial responsibility with direct technical support, including on-site repair, maintenance, and testing activities when required. The role ensures customer satisfaction, contract profitability, and growth of the service business while upholding Lucy Electric's values and principles. Job Context: The Technical Support Supervisor plays a dual role: ensuring efficient service ...
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Power point, Data Entry, Payroll
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
HR Associate Req ID: 139962 Remote Position: No Hiring Manager: Jitriya Bunchai Band: 06 Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Functional Area: HRM - Human Resources Career Stream: HRM - Human Resources Role: Associate Job Title: HR Associate Job Code: ASS-HRM Band: Level 06 Direct/Indirect Indicator: Indirect Summary Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works inde ...
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