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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
GIS, Python, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead Field Survey Design and Execution.
- Plan and implement field surveys applying modern methodologies, tools, and technologies.
- Execute topographic, hydrographic, exposure, and control surveys utilizing GPS/GNSS, total stations, drones, sonar, and other appropriate instruments.
- Process and validate raw survey data, ensuring high standards of quality control and data integrity.
- Provide expert input on survey data interpretation and its application in planning, design, and decision-making processes.
- Conduct hands-on training sessions for internal and partner institutions on cost-effective survey techniques and data processing workflows.
- Develop and Operationalize GIS and Remote Sensing Solutions.
- Collaborate with project teams to design and implement GIS-based solutions supporting spatial analysis and decision-making.
- Manage spatial databases and geospatial platforms, maintaining data accuracy, consistency, and accessibility.
- Integrate and analyze remote sensing data (e.g., satellite imagery, UAV/drone data, LiDAR) for project-specific applications.
- Perform spatial analysis to derive insights, identify risks, and support forecasting and scenario modelling...
- Develop GIS-based models to assess exposure, suitability, and hazard vulnerability.
- Create maps, dashboards, and visualization materials to communicate analytical findings to technical and non-technical audiences.
- Compile technical documentation and stay abreast of emerging tools and practices in GIS, remote sensing, and surveying.
- Design and deliver training modules on GIS/RS workflows, including digitization, spatial analysis, and visualization techniques.
- Support Programmatic and Project Implementation.
- Assess institutional capacities, identify technical gaps, and recommend GIS/RS-related interventions aligned with project objectives.
- Coordinate with project stakeholders, technical experts, and implementing partners to ensure timely and coherent activity delivery.
- Document capacity-building initiatives, including pre/post assessments and recommendations for future technical assistance.
- Contribute to the development of technical and financial proposals, concept notes, and knowledge products focused on GIS, early warning, climate adaptation, and disaster resilience.
- Contribute to Platform and Tool Development for DRRM and CCA.
- Support the design, refinement, and population of spatial databases and decision-support tools (e.g., SESAME, DRR DSS, IBF DSS) that aid in disaster risk reduction, early warning systems, and climate change adaptation.
- Other Duties.
- Undertake any additional tasks relevant to the successful implementation and documentation of project activities, as may be reasonably assigned by the Climate Risk Management Specialist or relevant project supervisors..
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Finance, Contracts, Research, English, Malay
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
- Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
- Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
- Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
- Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
- Background ( The position is a 50% part time role ).
- As the lead United Nations agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries develop policies, leadership skills, partnerships and institutional capabilities to achieve the Sustainable Development Goals. UNDP s work is guided by four strategic objectives that together define our contribution to human development: expanding prosperity for all, strengthening effective governance, safeguarding a healthy planet and building crisis resilience. These objectives are enabled by three accelerators that drive transformative impact across our portfolio: digital and AI innovation, gender equality and sustainable finance. Through this integrated approach, UNDP supports countries to deliver tangible improvements in people s lives and to advance sustainable development at scale.
- UNDP, through its Sustainable Finance Hub (SFH) ( https://sdgfinance.undp.org/ ), supports partners in promoting financing for the Sustainable Development Goals (SDGs). As an accelerator of the UNDP Strategic Plan, sustainable finance strengthens countries ability to mobilize, align and deploy finance at scale for national priorities. UNDP supports international and country level policy reform as a catalyst for system-wide change, stronger policy environments, better-functioning markets and more coherent financing strategies for sustainable development. SFH work is delivered through three interconnected portfolios: 1) Public Finance for the SDGs; 2) Private Finance for the SDGs; and 3) Global & Country Financing Policy Frameworks.
- FAST Initiative.
- Under SFH, the Finance Against Slavery and Trafficking (FAST) Initiative mobilizes public and private financial actors to strengthen prevention, detection, and survivor-centred outcomes related to modern slavery and human trafficking.
- FAST Blueprint.
- FAST,Walk Free,Thailand SET Guidance on Modern Slavery Risks.
- UNGPs.
- Sustainable Finance Analyst - FAST Inititative Asia.
- This assignment supports the UNDP/FAST-Walk Free Asia-Pacific Stakeholders against Slavery, Exploitation, and Trafficking (ASSET) Initiative throughout 2026 to 2028, which will deliver three outputs, including (i) support to mandatory human rights due diligence (mHRDD) law development, (ii) market engagement and awareness-raising with market engagement and awareness-raising with stock exchanges and businesses, and (iii) capacity strengthening for investors and real-economy companies.
- Sustainable Finance Analyst will work under the overall guidance of the Finance and Human Rights Specialist/FAST Coordinator within UNDP s Sustainable Finance Hub. The Analyst will coordinate closely with the Business and Human Rights (B+HR) team, relevant UNDP Country Offices and regional counterparts supporting implementation in Thailand, Malaysia, and Indonesia, as well as the UNDP RBAP, external partners and stakeholders as required for delivery. The contractor will be based in Bangkok UNDP Office. All the necessary equipment will be provided for work.
- Sustainable Finance Analyst will provide technical and coordination support to deliver the ASSET/FAST workplan across Thailand, Malaysia, and Indonesia, including support to policy processes, market engagement, capacity-building, and knowledge products. The role will foster collaboration across country offices in the region, financial centers, regulators, and market participants, and support the integration of human rights considerations and safeguards into sustainable finance policies, tools, and practices.
- Facilitate preparation, consolidation, and quality control of UN technical inputs on Thailand s draft mHRDD law, including coordination with relevant UN entities (CO and regional) and support to consultation workflows.
- Support analytical work (including comparative/gap analysis packaging) and drafting of tailor-made technical inputs for Indonesia on recommended approaches/content for mHRDD, as requested by the project team and partners.
- Coordinate, in partnership with the country offices, stakeholder mapping and engagement of priority private-sector actors (including large companies/SOEs/SMEs as relevant) to inform awareness-raising and constructive business engagement around mHRDD-related discussions.
- Coordinate, in liaison with country offices, the planning and delivery of awareness-raising sessions on the business case for mHRDD and responsible business conduct (including session design, agendas, speaker outreach, participant coordination, and follow-up).
- Coordinate with Bursa Malaysia and Bursa Efek Indonesia (and relevant counterparts) on activities related to contextualized guidance for listed companies, including consultation planning, background materials, and synthesis of stakeholder feedback.
- Coordinate, in partnership with the country offices, design and delivery of training for investors and real-economy businesses on HRDD (including modern slavery and human trafficking risks), including pre/post assessments, learning capture, and evaluation summaries.
- Where relevant to financial-sector audiences, support integration of social finance and human rights and trafficking/forced labour risks into training or briefing materials (in alignment with agreed agendas and partner guidance).
- Support the development of tools, methodologies, and diagnostics that advance the adoption of social (labour) safeguards, responsible finance, and business & human rights.
- Contribute to the design and delivery of capacity-building activities that enhance understanding of social risks, inequalities, disclosures, and inclusive finance within financial systems.
- Develop technical guidance on forced labour, social finance, inclusive finance, and gender responsive finance for financial institutions, regulators, and market participants.
- Coordinate webinars/roundtables/consultations, including speaker management, run-of-show, materials packaging, and post-event outputs.
- Support the operational and administrative tasks of the FAST Initiative in Asia and as needed, globally.
- Following UNDP guidelines, share expertise on platforms like LinkedIn and Viva Engage to enhance FAST credibility.
- Maintain trackers (workplan, actions, risks/issues, stakeholder log), meeting notes, contact lists, and follow-ups across the three countries.
- Support resource mobilization and donor reporting inputs (short narrative updates, evidence capture such as agendas, attendance, and evaluation highlights).
- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
- Competencies.
- Core Competencies.
- Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
- Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
- Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
- Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
- Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
- Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships.
- Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
- 2030 Agenda: Partnerships.
- SDG Finance: Financing for Development and International Finance Policy.
- Business Development.
- Knowledge Generation: Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
- Business Management.
- Communication: Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
- Operations Management: Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms.
- Digital Awareness & Literacy: Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
- External Relations & Advocacy: General (across the functions).
- Event planning and execution: Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.
- Business Direction & Strategy.
- Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
- Required Skills and Experience.
- Advanced university degree (master s degree or equivalent) in Finance, Economics, Business Administration, International Relations, Social Sciences, or related fields is required OR.
- A first-level university degree (bachelor s degree) in the above-mentioned fields of study, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
- A minimum of 2 years (with master s degree) or 4 years (with bachelor s degree) of relevant experience as a project coordinator related to sustainable finance, business and human rights policies and programmes.
- Experience working with national governments.
- Experience working with the private sector.
- Professional experience with research and analysis is desirable.
- Professional experience in international and sustainable development.
- Previous working experience with Asian financial sector or government on finance/development.
- Professional experience with Asia regional issues related to modern slavery and human trafficking.
- Professional experience with the United Nations or similar International Organizations.
- Fluency in English is required.
- Knowledge of Thai, Malay, or Indonesian is desirable but not a requirement.
- Equal opportunity.
- As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
- UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
- Sexual harassment, exploitation, and abuse of authority.
- UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
- Right to select multiple candidates.
- UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
- Scam alert.
- UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
ทักษะ:
Creativity, Industry trends, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
- works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
- collaborates in devising long-term concepts.
- may include team lead or supervisory responsibilities.
- Complexity.
- contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
- provides regular project status and updates.
- decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
- Experience.
- advanced technical or business skills and special knowledge in one / several areas.
- individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
- Communication builds and maintains partnerships with internal and external customers and partners.
- contributes actively to build common ground for cooperation.
- communicates clear and conveying processes & policies in a way that others can understand.
- communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
- Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
- Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieve / exceed quota targets.
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
- Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
- Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
- Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
- Demand Generation, Pipeline and Opportunity Management Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
- Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
- Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
- Support all SAP promotions and events in the territory.
- Sales Excellence Sell value.
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
- Utilize best practice sales models.
- Understand SAP's competition and effectively position solutions against them.
- Maintain CRM system with accurate customer and pipeline information.
- Leading a (Virtual) Account Team Demonstrates leadership skills in the orchestration of remote teams.
- Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
- Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
- Experience in lead role of a team-selling environment.
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
- Direct experiences in Consumer products, Manufacturing and Property Development Industry are required.
- Thai + English language: Fluent, Business Level.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Leadership Skill, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Execute product demonstration trials to support Marketing and Sales strategy for efficient New Product Introductions and Existing Strategic Products.
- Proactive participation and contribution to protocol management.
- Validates results and give recommendations / insights on performance of tested products and solutions via single GAP recommendation.
- Commercial Support.
- Support existing stratergic products by work closely with CPD team, Technical Support Manager and Commercial Team.
- Follow up complain along with the CP Technical Manager and provide details and summary on any evolving issues.
- Spread expertise through result meetings, training and sharing of best practices to commercial team.
- Coach FFs and related paties to perform well in their role.
- Utilize Learning and Development Centers ( LDCs ) as a tool for internal training and show cases to external stakeholders.
- Stakeholder Engagement.
- Build solid & professional relationships based on recognized expertise & trust with Stakeholders and key grower influencers to input into the SFDC.
- Contact and communication with internal and external Stakeholders to ensure Syngenta Crop Solutions used and adoption in proper & safe practices.
- Knowledge, experience & capabilities.
- Graduated in Bachelor in agricultural or related field.
- Good/Fluent both speaking and writing in English.
- Good knowledge of agricultural practices and crop protection.
- Experience at least 3 years in Agro-chemical business.
- Ability to work under pressure condition.
- Strong communication skill.
- Collaborate with local teams to leverage all existing industry relationship.
- Critical technical, professional and personal capabilities.
- Strong interpersonal skills.
- Influencing and negotiating skills.
- Communication and presentation skills.
- Results driven.
- Manage performance to high standards.
- Strong networking and relationship-building skills.
- Self-starter.
- Leadership skill.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Compliance, Creativity, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
- Drive onboarding, training, and succession planning with key partners.
- Foster an inclusive, ethical, and high engagement team culture.
- Drive Business & Entrepreneurial Performance.
- Achieve sales targets and KPIs through analysis and action planning.
- Lead by example on the floor, actively selling and servicing clients.
- Grow CRM performance by building loyal and engaged client communities.
- Deliver Consistent & Memorable Client Experiences.
- Set and uphold high standards of the CHANEL client experience.
- Create personalised, relationship driven client journeys.
- Leverage client feedback to elevate service quality and team capability.
- Ensure Operational & Financial Excellence.
- Oversee staffing, inventory, loss prevention, and counter operations.
- Ensure compliance with brand, VM, grooming, and audit standards.
- Identify opportunities and provide insights to Area Retail Manager.
- You are energised by.
- Leading and developing people through coaching, motivation, and empowerment.
- Creating meaningful client experiences that embody CHANEL s luxury codes.
- Solving business challenges with strategic thinking, creativity, and agility.
- Working in a dynamic retail environment where excellence is expected and celebrated.
- Representing CHANEL with pride, authenticity, and passion.
- What you will bring.
- Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
- Strong capability in coaching, performance management, and team development.
- Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
- Fluent in Thai and English, with a positive, professional, and client centric personality.
- Strong organizational skills, attention to detail, and comfort with digital tools.
- Passion for luxury retail and delivering elevated client experiences.
- What CHANEL can offer you.
- Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
- Leadership: exercise your leadership to develop strategic goals.
- Talent Development: Chanel is committed to developing and empowering our people.
- Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
- Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
ทักษะ:
Creativity, Industry trends, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
- works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
- collaborates in devising long-term concepts.
- may include team lead or supervisory responsibilities.
- Complexity.
- contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
- provides regular project status and updates.
- decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
- Experience.
- advanced technical or business skills and special knowledge in one / several areas.
- individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
- Communication builds and maintains partnerships with internal and external customers and partners.
- contributes actively to build common ground for cooperation.
- communicates clear and conveying processes & policies in a way that others can understand.
- communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
- Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
- Annual Revenue - Achieve / exceed quota targets.
- Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
- Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
- Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
- Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
- Demand Generation, Pipeline and Opportunity Management.
- Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
- Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
- Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
- Support all SAP promotions and events in the territory.
- Sales Excellence.
- Sell value.
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
- Utilize best practice sales models.
- Understand SAP's competition and effectively position solutions against them.
- Maintain CRM system with accurate customer and pipeline information.
- Leading a (Virtual) Account Team.
- Demonstrates leadership skills in the orchestration of remote teams.
- Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
- Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
- Experience in lead role of a team-selling environment.
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
- Thai + English language: Fluent, Business Level.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Legal, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Has a deep understanding of PAH patient journey, Key customers (Physician and Nurses), external environment, and competitors of responsible territory.
- Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development, design and implementation of the solutions.
- Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan, sales targets.
- Data-Driven Analysis and Planning: Collaborates with cross functional team to analyze both internal and external data to support business planning and implementation and capture accurate data on customer's side.
- Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs.
- Implements a territory and account business plan to achieve assigned targets (both sales & qualitative).
- Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs.
- Complete product listing process in hospital with identified PAH centers.
- Update customer database and target segmentation continuously.
- Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan.
- Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients.
- Successfully complete all training requirements, including product examinations.
- Tracks and monitors business plan implementation and objectives e.g. sales target, market share growth, budget management (monthly, quarterly and YTD) and prepares sales forecasting / planning.
- Maintain accurate customer call records and ensure all data entered into Veeva system.
- Reporting in timely & accurate manner.
- Works within Integrity & ensures all processes are done in compliant with company s medical-legal and compliance framework / SOP and ensures those around him/her do the same.
- Education: Bachelor s Degree in Pharmacy, Science, or related field.
- Languages: Fair command of English communication.
- Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry.
- Experience in cardiology, pulmonology or rare disease business is preferred.
- Be able to travel, country work, after hours and occasional weekend work.
- Be able to understand customer needs and gaps with strong customer focus.
- Experience within the pharma industry in identifying patient journey, implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable.
- Strong and proactive business result focus and proven ability to provide insights that increase business growth.
- Positive attitude with growth mindset, speak-up and constructive feedback.
- Proven team player and able to work with all cross-functional teams.
- Account Management, Account Management, Account Planning, Adaptability, Business, Business Planning, Cross-Functional Collaboration, Customer Feedback Management, Customer Insights, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Market Share Analysis, Pharmaceutical Sales Training, Pulmonary Arterial Hypertension, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training, Stakeholder Engagement, Strategic Initiative {+ 1 more}
- Current Employees apply HERE.
- Current Contingent Workers apply HERE.
- Search Firm Representatives Please Read Carefully
- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
- Regular
- Hybrid
- 05/31/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
- Requisition ID:R391050.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Product Testing, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Consolidate Voice of Customer and Voice of Market with Product Line Specialists and Regional Sales.
- Define and update the short-, mid-, and long-term product roadmap for the assigned product line.
- Drive product evolution, including improvements, optimization, new variants, and range rationalization.
- Propose roadmap prioritization based on market demand, technical feasibility, cost impacts, and competitive landscape.
- Contribute to volume growth by ensuring product relevance in priority segments and applications.
- Support identification of high-potential applications and emerging market opportunities.
- Provide structured input to Business Development on growth opportunities linked to product evolution.
- Prepare roadmap documentation and participate in review cycles with Product Engineering and Performance, Regional Sales team and Commercial Operations.
- Product Definition, Technical Requirements & Qualification.
- Product Definition & Technical Requirements.
- Develop and maintain clear technical requirement documents for Product Engineering and Performance based on market needs.
- Translate market insights into structured product specifications and performance expectations.
- Ensure product specifications, drawings, and performance criteria remain accurate and up to date.
- Participate in design reviews with Product Engineering and Performance to validate technical feasibility and alignment with intended applications.
- Support the Specifications team in understanding product capabilities for consultant engagement.
- Provide product-level technical guidance to Specification team and Commercial Operations on correct system use, limitations, and application principles.
- Support early feasibility discussions by clarifying product capabilities and constraints (without performing project-specific design).
- Testing, Qualification & Approval.
- Coordinate product testing programs with Product Engineering and Performance, QA/QC, and external laboratories.
- Prepare and maintain technical qualification files, approval dossiers, and certification documents.
- Track qualification and approval timelines and escalate risks when delays impact the roadmap.
- Ensure documentation and evidence remain consistent, traceable, and aligned with regulatory or client requirements.
- Market Positioning, Competitive Intelligence & Product Specifications.
- Market Positioning & Competitive Intelligence.
- Monitor competitive offerings in the market (performance, pricing, certification, applications).
- Identify product gaps, risks and opportunities for differentiation.
- Develop Unique Selling Proposition, use-cases, and product positioning briefs for Specifications team and Regional Sales teams, in collaboration with marketing.
- Support preparation of business cases for product updates, improvements or new developments.
- Product Specifications & Influence Strategy.
- Develop robust and strategically oriented Product Specifications that position Dextra advantageously in the market,.
- Structure specifications to align with customer needs, regulatory expectations, and engineering capabilities, while reinforcing Dextra s competitive differentiation.
- Highlight Dextra s unique value while limiting the feasibility of competing or alternative solutions.
- Support the Specifications team with clear technical positioning guidance.
- Internal Enablement, Portfolio Coherence & Risk Management.
- Internal Enablement & Support.
- Prepare product launch packs, including technical data sheets, application notes, and training content.
- Deliver product training to Tender team, Specification team and Regional Sales teams.
- Support marketing with technical inputs for brochures, presentations, and digital content.
- Act as a technical reference point for product-related questions escalated from regions, Specifications, or Strategic Accounts.
- Portfolio Management Support.
- Identify overlaps, redundancies, and inconsistencies across the product range.
- Support portfolio simplification initiatives.
- Flag obsolete, underperforming, or misaligned products.
- Risk Identification & Escalation.
- Identify technical, certification, and application risks early.
- Escalate gaps between market expectations and product capabilities.
- Highlight risks linked to roadmap execution, approvals, or positioning.
- External Influence & Innovation.
- Conduct continuous technology watch, including the review of scientific and technical publications related to [Bars, Geotec, FRP] applications, innovations, and emerging trends.
- Develop and maintain relationships with universities and research institutions to support innovation initiatives, joint studies, and longer-term development insights.
- Draft technical articles and prepare presentations for industry conferences, seminars, and technical forums to reinforce Dextra s technical leadership and market credibility.
- Conduct lobbying activities within relevant professional associations to strengthen Dextra s visibility, influence, and alignment with industry standards.
- Key Interfaces: Product Engineering and Performance product feasibility, testing, validation, documentation.
- Tender (Commercial Operations) product application guidance and feasibility clarifications.
- Regional Sales teams customer feedback and Voice Of Customer, roadmap coherence with future opportunities.
- Specifications Team influence, design guidance, specification alignment.
- Strategic Partnerships alignment with account technical needs.
- His / Her toolbox includes: Roadmap tracking files.
- Voice Of Customer / Voice Of Market consolidation sheets.
- Competitive benchmark library.
- Testing & qualification trackers.
- Technical documentation database.
- Product Unique Selling Proposition.
- Product Specifications.
- Product launch templates & training materials.
- Product application guidelines and use-case reference library.
- Ensure product documentation, qualification evidence, and requirements meet nuclear safety constraints.
- Maintain strict accuracy and traceability of all technical information.
- Escalate any safety-related concern to Product Engineering and Performance and Management without delay.
- Qualifications: Engineering degree (Civil, Structural, Mechanical) preferred, with a MSc in Engineering or equivalent training.
- Minimum 5-8 years in product development, engineering, technical marketing, or product management.
- Strong in MS Office, CRM/PLM tools, documentation systems; Power BI is a plus.
- Ability to leverage AI-based tools to improve efficiency, analyze information, and support decision-making.
- Able to translate technical insights into structured requirements.
- Comfortable working with Engineering and Sales teams.
- Strong follow-up and organizational discipline.
- Excellent command of spoken and written English.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Product Testing, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Consolidate Voice of Customer and Voice of Market with Product Line Specialists and Regional Sales.
- Define and update the short-, mid-, and long-term product roadmap for the assigned product line.
- Drive product evolution, including improvements, optimization, new variants, and range rationalization.
- Propose roadmap prioritization based on market demand, technical feasibility, cost impacts, and competitive landscape.
- Contribute to volume growth by ensuring product relevance in priority segments and applications.
- Support identification of high-potential applications and emerging market opportunities.
- Provide structured input to Business Development on growth opportunities linked to product evolution.
- Prepare roadmap documentation and participate in review cycles with Product Engineering and Performance, Regional Sales team and Commercial Operations.
- Product Definition, Technical Requirements & Qualification.
- Product Definition & Technical Requirements.
- Develop and maintain clear technical requirement documents for Product Engineering and Performance based on market needs.
- Translate market insights into structured product specifications and performance expectations.
- Ensure product specifications, drawings, and performance criteria remain accurate and up to date.
- Participate in design reviews with Product Engineering and Performance to validate technical feasibility and alignment with intended applications.
- Support the Specifications team in understanding product capabilities for consultant engagement.
- Provide product-level technical guidance to Specification team and Commercial Operations on correct system use, limitations, and application principles.
- Support early feasibility discussions by clarifying product capabilities and constraints (without performing project-specific design).
- Testing, Qualification & Approval.
- Coordinate product testing programs with Product Engineering and Performance, QA/QC, and external laboratories.
- Prepare and maintain technical qualification files, approval dossiers, and certification documents.
- Track qualification and approval timelines and escalate risks when delays impact the roadmap.
- Ensure documentation and evidence remain consistent, traceable, and aligned with regulatory or client requirements.
- Market Positioning, Competitive Intelligence & Product Specifications.
- Market Positioning & Competitive Intelligence.
- Monitor competitive offerings in the market (performance, pricing, certification, applications).
- Identify product gaps, risks and opportunities for differentiation.
- Develop Unique Selling Proposition, use-cases, and product positioning briefs for Specifications team and Regional Sales teams, in collaboration with marketing.
- Support preparation of business cases for product updates, improvements or new developments.
- Product Specifications & Influence Strategy.
- Develop robust and strategically oriented Product Specifications that position Dextra advantageously in the market,.
- Structure specifications to align with customer needs, regulatory expectations, and engineering capabilities, while reinforcing Dextra s competitive differentiation.
- Highlight Dextra s unique value while limiting the feasibility of competing or alternative solutions.
- Support the Specifications team with clear technical positioning guidance.
- Internal Enablement, Portfolio Coherence & Risk Management.
- Internal Enablement & Support.
- Prepare product launch packs, including technical data sheets, application notes, and training content.
- Deliver product training to Tender team, Specification team and Regional Sales teams.
- Support marketing with technical inputs for brochures, presentations, and digital content.
- Act as a technical reference point for product-related questions escalated from regions, Specifications, or Strategic Accounts.
- Portfolio Management Support.
- Identify overlaps, redundancies, and inconsistencies across the product range.
- Support portfolio simplification initiatives.
- Flag obsolete, underperforming, or misaligned products.
- Risk Identification & Escalation.
- Identify technical, certification, and application risks early.
- Escalate gaps between market expectations and product capabilities.
- Highlight risks linked to roadmap execution, approvals, or positioning.
- External Influence & Innovation.
- Conduct continuous technology watch, including the review of scientific and technical publications related to [Bars, Geotec, FRP] applications, innovations, and emerging trends.
- Develop and maintain relationships with universities and research institutions to support innovation initiatives, joint studies, and longer-term development insights.
- Draft technical articles and prepare presentations for industry conferences, seminars, and technical forums to reinforce Dextra s technical leadership and market credibility.
- Conduct lobbying activities within relevant professional associations to strengthen Dextra s visibility, influence, and alignment with industry standards.
- Key Interfaces: Product Engineering and Performance product feasibility, testing, validation, documentation.
- Tender (Commercial Operations) product application guidance and feasibility clarifications.
- Regional Sales teams customer feedback and Voice Of Customer, roadmap coherence with future opportunities.
- Specifications Team influence, design guidance, specification alignment.
- Strategic Partnerships alignment with account technical needs.
- His / Her toolbox includes: Roadmap tracking files.
- Voice Of Customer / Voice Of Market consolidation sheets.
- Competitive benchmark library.
- Testing & qualification trackers.
- Technical documentation database.
- Product Unique Selling Proposition.
- Product Specifications.
- Product launch templates & training materials.
- Product application guidelines and use-case reference library.
- Ensure product documentation, qualification evidence, and requirements meet nuclear safety constraints.
- Maintain strict accuracy and traceability of all technical information.
- Escalate any safety-related concern to Product Engineering and Performance and Management without delay.
- Qualifications: Engineering degree (Civil, Structural, Mechanical) preferred, with a MSc in Engineering or equivalent training.
- Minimum 5-8 years in product development, engineering, technical marketing, or product management.
- Strong in MS Office, CRM/PLM tools, documentation systems; Power BI is a plus.
- Ability to leverage AI-based tools to improve efficiency, analyze information, and support decision-making.
- Able to translate technical insights into structured requirements.
- Comfortable working with Engineering and Sales teams.
- Strong follow-up and organizational discipline.
- Excellent command of spoken and written English.
ทักษะ:
Research, Product Development, Analytical Thinking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- This role oversees the design and delivery of impactful Reason to Believe demos and innovative showcasing sites that generate insights and farmer engagement to strengthen product positioning.
- It manages high-quality product and agronomy training, field support, and digital content to boost commercial team capability and farmer reach. By defining NPI value propositions, directing stakeholder engagement, and fostering strong advocacy, the Manager drives demand creation and accelerates adoption of NPI, Star, and Core Brands.
- Coordinate optimal TMD resource allocation to maximize technical market insights and crop agronomy capability.
- Bring technical expertise required for effective marketing planning, through an objective and collaborative relationship with the commercial teams.
- Support agronomic capability for successful commercial team.
- Work with CPD team on the new product introduction process to ensure new technologies and offers are appropriately supported.
- Bring the agronomic insights required to support the country in putting the customer in the center of what we do .
- Lead a group of TMD Specialists in effectively communicating technical knowledge which is aligned to market needs for both internal and external stakeholders.
- Provide a cohesive link between commercial leads and CPD functions for efficient technical knowledge transfer within the company and to external stakeholders.
- Co-ordinate with commercial team and ensure the successful implementation of sales demo program with clear commercial benefits.
- Where assigned, liaise with and proactively influence key value chain partners to provide technical know-how for Syngenta products and build a deeper knowledge of value chains of strategic importance for closer collaboration in future business opportunities.
- Co-ordinate product complaints in conjunction with sales and field development.
- Drive Product Positioning.
- Lead the team in providing technical expertise and market insights on key crops (rice, corn, vegetables, specialty).
- Oversee the design and implementation of Reason to Believe (RTB) and showcasing demos aligned to brand positioning, marketing, and commercial needs.
- Direct data generation from RTB and showcasing demos, ensuring accurate digitization for decision-making and strategy development.
- Monitor competitor activities, pest and disease trends, and weather patterns to inform product positioning and market strategy.
- Commercialization.
- Manage farm/LDC operations to deliver high-quality showcasing events that highlight product value.
- Lead innovative demand generation activities for each crop in collaboration with marketing and commercial teams.
- Support New Product Introductions (NPI) launches both within and outside LDC sites.
- Identify market potential in assigned regions and design targeted support plans for marketing and commercial teams.
- Oversee pilot programs for new products, activations, or communication strategies.
- StakeholderManagement.
- Gather grower and customer insights to help enhance technical product communication and community engagement.
- Develop and deliver technical and agronomy training programs for the commercial team and other relevant stakeholders.
- Initiate technical capability development and knowledge transfer across the team and wider organization.
- Build and maintain strong relationships with farmers, customers, and internal stakeholders to drive advocacy and adoption of products.
- Knowledge, experience & capabilities.
- M.Sc./PhD in Agricultural Entomology/Agronomy or Plant pathology.
- Critical Knowledge.
- Broad knowledge of the country agriculture, crop production techniques and use crop protection chemicals.
- Ability to interact, work in teams, lead, make decisions and influence people.
- Good understanding of agriculture, application technology and its elements in Thailand.
- Understand customer needs, business potential in Thailand.
- Techno commercial: Agronomy, trials, demonstration and showcasing.
- Prioritize, planning, and scheduling activities align with multi-function agreement, design the crop priority for data generation and showcase event.
- Ability to work as independent and in collaboration multi-function.
- Communication: Good on both Bahasa and English.
- Critical Experience.
- 10+ years of experience in leadership of techno-commercial/market development roles in agrochemical industry.
- 10+ years of leadership experience in CP research and development/ practical product development.
- Having excellent experience in leadership skills such as coaching, communication and cross boundary collaboration.
- Capability to train people.
- Confidence personality.
- Critical technical, professional, and personal capabilities.
- Experience in Crop Protection (CP) domain.
- A sound agronomic and commercial understanding of major crops and an exceptional ability to communicate within the agribusiness sector.
- Possess a good understanding of the commercial drivers in major agricultural crops.
- A willingness to challenge basic concepts and look for new opportunities in product uses and crop solutions.
- Sound oral and written communication ability.
- Strength in planning and time management.
- Ability to effectively communicate between groups with diverse interests in agribusiness.
- Collaborate, co-operate for development of product and agronomy.
- Strong initiative to identify and develop product and solutions for the growers.
- Capability to influence/convince marketing and field force with Forum, PLT and technical training.
- Understands competitor product/solution and examines the strength of Syngenta product/solutions to take it forward to sales teams.
- Analytical thinking.
- Basic digital capability.
- Agronomy and techno commercial.
- Microsoft and computer (Ppt, excel, word).
- Demo, trial and data capture and analytic.
- Interpersonal and leadership.
ทักษะ:
SAP, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- CSM has overall responsibility for the management of strategic cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers.
- CSM is accountable to create and maintain a comprehensive view of assigned accounts through proactive account planning, and alignment of customers business strategies to product, solution and partner road mapping.
- The CSM will leverage system-based usage data, surveys and all other forms of feedba ...
- Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
- Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
- The CSM will be managing accounts with complex systems, stakeholder networks and higher ranges of Total Managed Contract values.
- The CSM maintains a close working relationship with other colleagues and customer facing personnel necessary to support assigned accounts (e.g. IAE, GAD, LoB Sales Specialist, Services, Support, Solution Management, Product Management, Deals Desk and our ecosystem partners).
- Value Management Drives customer references; pushes for reference stories across accounts.
- Establishes success metrics agreed with the customer, tracks and addresses reference blockers for each account.
- Manages the renewal processes through qualification, needs analysis, commercial negotiation and close.
- Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth.
- Drives opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities.
- Customer Adoption CSM drives the usage and consumption of the customer, and need to strategize on actions to improve & increase cACV in the customer journey.
- Proactively engages customers to ensure they get maximum value from SAP solutions; facilitates customer engagement and adoption by utilizing workshops, best practices, webinars, thought leadership, etc.
- CSM is accountable for engagement with the customer, account team and other commercial stakeholders.
- CSM will communicate customer life cycle status, common risks & issues, insights on usage and retention challenges.
- CSM manages the renewal cycle for their customers in tight collaboration with relevant internal stakeholders, effective positioning of the specific Line of Business value proposition to leverage adoption of our solutions and services necessary to support the customer.
- Facilitates quarterly Account Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
- Requisition ID: 447019 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Malaysia.
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