เงื่อนไขการค้นหา

ทักษะ:

Digital Marketing, Social media, YouTube

ประเภทงาน:

งานประจำ

• วางแผนกำหนดกลยุทธ์การตลาดดิจิทัลให้แก่เว็บไซต์ วางแผนการตลาด และดำเนินการได้อย่างมีประสิทธิภาพ.
• วางแผนงานเพื่อนำเสนอแนวคิดในการจัดทาสินค้าใหม่พร้อมทั้งแผนงานในการผลักดันสินค้า.
• วางแผนงานเพื่อนำเสนอแนวคิดในการจับมือทางธุรกิจกับบริษัท/แบรนด์อื่น ๆ ที่มีศักยภาพ เพื่อความเติบโตและเป็นที่รู้จัก.
• มีประสบการณ์และสามารถทำการตลาดผ่าน social media เช่น Facebook, YouTube, Instagram, Line, TikTok ได้อย่างมีประสิทธิภาพ.
• มีความเข้าใจและประสบการณ์ในการใช้งาน Google Analytics, Google Adwords, Google Webmaster Tools ได้เป็นอย่างดี.
• พัฒนาและปรับใช้แคมเปญการตลาดดิจิทัลบนแพลตฟอร์มต่างๆ รวมถึงโซเชียลมีเดีย อีเมล เสิร์ชเอ็นจิน และโฆษณาแบบดิสเพลย์.
• ประสานงานกับทีมขายเพื่อนำข้อเสนอแนะ ความคิดเห็น ไปดำเนินกิจกรรมส่งเสริมการตลาดเพื่อผลักดันยอดขายและสินค้าของบริษัท.
• ออกแบบแนวทางการทำคอนเทนต์ ทั้งบทความและวิดีโอได้อย่างสร้างสรรค์และเหมาะสม.
• ตรวจสอบและวิเคราะห์ประสิทธิภาพของแคมเปญ โดยใช้ข้อมูลเพื่อทำการตัดสินใจเชิงกลยุทธ์และเพิ่มประสิทธิภาพผลลัพธ์.
• ประสาน ดูแล วิเคราะห์ข้อมูลโปรโมชั่นเกี่ยวกับสินค้ารวมไปถึงในงาน Event Online & Offline.
• ดูแล วางแผน ออกแบบ จัดท่าสื่อของสินค้าทั้ง Online & Offline.
• เพศชาย/หญิง อายุ 26-38 ปี.
• วุฒิปริญญาตรี สาขาการตลาด นิเทศศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทางงาน Digital Marketing ไม่น้อยกว่า 3 ปี.
• มีทักษะการวิเคราะห์ที่แข็งแกร่ง พร้อมความสามารถในการตีความข้อมูลและการตัดสินใจที่ขับเคลื่อนด้วยข้อมูล.
• มีความคิดสร้างสรรค์ที่สามารถพัฒนาแคมเปญการตลาดที่เป็นนวัตกรรมใหม่.
• สามารถใช้ Microsoft Office (Word, Excel, PPT) ได้ดี.
• มีความรู้ความสามารถทางด้านภาษาอังกฤษ.
• หากสามารถใช้งานโปรแกรม Illustrator, Photoshop และตัดต่อวิดีโอ (*จะพิจารณาเป็นพิเศษ).
• ประกันสุขภาพ.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เยี่ยมไข้ เยี่ยมคลอด.
• ของขวัญวันเกิดพนักงาน.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลืองานมงคลสมรส.
• เงินช่วยเหลืองานศพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน / ผลประกอบการ.

ทักษะ:

SEO, SEM, Creativity

ประเภทงาน:

งานประจำ

• Operate Online content development & media planning based on marketing issues.
• Operate owned media strategy_brand site/Official SNS account/membership site.
• Operate paid media strategy_Display AD/SEO/SEM/OTV in media platform.
• Operate earned media strategy_KOL/WOM penetration/social listening.
• Operate creativity campaign in the focus channels based on marketing issues.
• Collaborative work with internal marketing/research/creative team.
• Negotiate with brand/digital agency.
• Explain AS-IS customer journey & Suggest TO-BE for trial/repeat/CRM issue.
• Consumer analysis Contact point analysis, RFM analysis, UI/UX analysis.
• Revise & Update brand/product/service/Marketing 4P mix with customer feedback.
• Set KPI/ROI of own tasks with leader/manager follow.
• What we're looking for.
• 2-4 years of experience in digital marketing, preferably within the consumer goods or retail industry.
• Strong understanding of digital marketing principles, including SEO, SEM, social media, and email marketing.
• Proficiency in using marketing analytics tools and platforms to track and measure campaign performance.
• Excellent written and verbal communication skills, with the ability to present data-driven insights effectively.
• Proven project management skills and the ability to work collaboratively in a team environment.
• Familiarity with content creation and graphic design software (e.g., Adobe Creative Suite).
• Passion for staying up-to-date with the latest digital marketing trends and technologies.

ทักษะ:

SEO, SEM, Project Management

ประเภทงาน:

งานประจำ

• To be key contact with media agency and work with internal team (Brand com, Loyalty, Own brand, Cluster, Mall, O2O, retail media and others) to get requirements on media, share expertise on media to comments media proposal, manage performance, find solution to manage performance to achieve as planned.
• Work with media agency to develop media strategy, annual brand plan, campaign and share creative best practice for each platform, as well as building and leading a high high-performance marketing capabilities to achieve KPI as planned.
• Managing budget to meet performance goals both offline and Digital (KPIs, Digital Funnel and ROI) and collaborating with crisscross-functional internal and to be key contact with digital agency/media agency/business partner ( e.g. Meta/Google/LINE/ TikTok TikTok/X) for achieving growth targets in own channels.
• Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
• Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win win-back - digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
• Responsible for Digital Analytics - Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
• Utilize strong analytical ability to evaluate media across multiple channels and customer touch points, in order to preparing preparing and presenting recommendations, reports and finding from data to team. Lead on media dashboard project.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.
• Proven working experience in media at least (5 years).
• Expertise of digital social media SEO/SEM/ASO, e e-mail marketing, CRM Database, and GA.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in media agency or marketing as expert on media.
• Strong analytical skills and data data-driven thinking.
• Strong ROI and growth mindset with track record of building performance marketing functions in in fast -paced environment.
• Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Digital Marketing, SEO, English

ประเภทงาน:

งานประจำ

• Understand prospects' needs and objectives, and present digital marketing solutions that meet their goals.
• Lead the charge in telemarketing, LinkedIn, and email marketing and other outreach.
• Cultivate fresh leads and nurture existing bonds.
• Spearhead our presence at industry events, boosting brand visibility.
• Maintain and grow client relationships, unveiling opportunities for upsells and ensuring stellar service.
• 2-3 years in the sales trenches, with a preference for those in digital marketing or advertising.
• A winning record of smashing sales goals.
• Savvy in the digital marketing realm (SEO, PPC, Social Media, and more).
• CRM software proficiency.
• A relationship-builder at heart.
• A self-starter spirit, thriving both solo and within team dynamics.
• A relentless drive, fuelled by a genuine passion for closing deals.
• Someone looking to get out and challenge themselves working and living in an amazing part of the world.
• Entelech is a fast-growing global digital marketing agency with offices in Bangkok, Sydney, and London. We are always on the hunt for talented and motivated individuals to join our team and help us provide our clients with excellent customer service and fantastic marketing results. We are owned by Aussie's and have a great team of Expats and Locals.
• Entelech is more than just an agency, it is a tight-knit family-like environment to work within where employees are valued and empowered to drive our business forward. We have a tremendous culture of a can-do work ethic, individual ownership, and real comradery and a management style that rewards initiative, nurtures creativity and encourages ideas.
• We offer generous salary packages that afford a great lifestyle, and benefits including annual bonuses, quarterly KPI bonuses, guaranteed yearly salary increases, health insurance, a provident investment fund, and regular team-building events. We also provide all employees with career progression plans including training, certifications, and job promotion opportunities.
• If this sounds exactly like the opportunity and challenge your life needs, get in touch and let's talk!.
• Pay: ฿40,000.00 - ฿150,000.00 per month.
• B2B sales: 2 years (Preferred).
• English (Required).
• Work Location: In person.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Full Stack, node.js, TypeScript, English

ประเภทงาน:

งานประจำ

• Build and maintain full stack features using Next.js, React, Node.js, and TypeScript.
• Lead API integrations with CRMs, analytics, and marketing platforms.
• Implement best practices in performance, accessibility, and technical SEO.
• Write clean, maintainable code and contribute to code reviews.
• Collaborate with product managers, designers, and QA to scope and deliver features.
• Support CI/CD pipelines and participate in sprint planning and retrospectives.
• Troubleshoot and resolve bugs and technical issues across environments.
• What skills and experience are required?.
• 3-5 years of commercial full stack development experience.
• Proficiency in React, Next.js, Node.js, and TypeScript.
• Familiarity with RESTful APIs, Git workflows, and DevOps basics.
• An understanding of SEO principles, Core Web Vitals, and responsive design.
• Experience working with CMS platforms or structured content systems.
• Good written and verbal English communication across time zones.
• Desirable but not essential:Experience with Storyblok, Gatsby, Salesforce, Marketo, and Google Analytics.
• Exposure to accessibility standards (WCAG), and internationalisation and localisation.
• Interest in AI developer tooling or modern testing frameworks (Playwright, Cypress)..
• What Success Looks Like.
• High-quality features shipped consistently, with strong attention to performance.
• Stable, testable code that contributes to platform reliability.
• Delivering strong marketing integrations between large scale CRM platforms and marketing platforms, with accurate logging to enable data accuracy.
• Comfortable ownership of tasks, with proactive communication and follow-through.
• Growing autonomy and ability to unblock peers or raise meaningful improvements.
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high-performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!
• Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Graphic Design, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Data Analysis: Analyze monthly sales data, identifying top performers and key insights.
• Campaign Strategy: Develop and execute marketing campaigns for both B2B and B2C audiences.
• Performance Review: Review campaign results, providing data-driven insights for improvement.
• Public Relations: Manage PR initiatives to enhance the organization s image.
• Budget Management: Oversee marketing costs and ensure budget adherence.
• Marketing Plans: Present monthly marketing plans, including strategies and analyses.
• Content & Graphics: Curate and manage organizational content, including overseeing graphic design.
• Digital Marketing: Lead digital marketing efforts across SEO, SEM, social media, and online advertising.
• Additional Projects: Handle additional tasks and projects as assigned.
• Bachelor s degree in marketing, communications, or a related discipline.
• Demonstrated experience in brand management, marketing communications, and public relations, with a minimum of 5 years in the automotive sector.
• Strong analytical skills for efficient budget management and performance evaluation.
• Proficient in verbal and written communication in both English and Thai.

ทักษะ:

Market Research, Research, Marketing Strategy

ประเภทงาน:

งานประจำ

• Market Research & Analysis: Conduct thorough research to understand the market landscape, user needs, and competition. Analyze data to inform marketing strategies and decisions.
• Brand Development: Help develop and maintain the brand identity of the Super App. Ensure all marketing materials align with the brand s voice and vision.
• Marketing Strategy: Plan and implement comprehensive marketing strategies to drive app adoption, user engagement, and retention. This includes online and offline market ...
• Digital Marketing: Utilize various digital marketing channels (SEO, SEM, social media, email marketing) to enhance visibility and reach the target audience.
• Content Creation: Oversee the development of engaging content that resonates with the audience and promotes the app s features and benefits.
• Partnerships & Collaborations: Establish and manage partnerships with other companies, influencers, or platforms to expand the app s reach and improve user growth.
• Campaign Management: Plan, execute, and monitor marketing campaigns. Analyze performance metrics to optimize future campaigns.
• User Experience & Feedback: Collaborate with product teams to ensure a seamless user experience and gather user feedback to inform product improvements.
• Budget Management: Allocate and manage marketing budgets effectively, ensuring a return on investment.
• Reporting & Analytics: Track marketing performance and provide reports on campaign outcomes, user acquisition, and engagement metrics to stakeholders.
• Networking & Events: Represent the app at industry events and conferences to build a network and stay up-to-date with market trends.
• Cross-Functional Coordination: Work closely with product development, sales, and customer service teams to ensure unified messaging and user satisfaction.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Full Stack, node.js, TypeScript

ประเภทงาน:

งานประจำ

• Architect, build, and maintain scalable full-stack applications using Next.js, Node.js, and TypeScript..
• Build and maintain integrations with marketing tools, analytics platforms, and third-party services.
• Implement SEO-first practices, including clean site architecture, metadata, sitemaps, and page speed optimisation.
• Support and manage CI/CD pipelines and infrastructure using modern DevOps tools and workflows..
• Implement and maintain secure user authentication systems, including third-party login providers and session management..
• Ensure security and compliance, following best practices and global data protection standards (e.g. GDPR, CCPA).
• What Success Looks Like.
• Performance: Pages load in under 2 seconds, handle high traffic without performance drops, and deliver a seamless experience across mobile, target and desktop devices in all target regions..
• Security & Compliance: Data is protected, systems meet privacy regulations (e.g. GDPR), and vulnerabilities are identified and resolved proactively..
• SEO: Technical foundations support organic growth through clean, indexable architecture and best-practice implementation..
• Reliability: Code is stable, maintainable, and deployed without regressions; site uptime remains consistently high..
• Engineering Efficiency: Development cycles are fast, with high output quality and minimal rework..
• Cross-Team Collaboration: Product, and design teams can confidently identify opportunities, design solutions then launch and iterate quickly in close collaboration with engineers.
• What skills and experience are required?.
• 8+ years of full stack development experience in a commercial setting.
• Advanced skills in React, Next.js, Node.js, and TypeScript.
• Strong grasp of DevOps, cloud platforms/services, particularly with AWS (Amazon Web Services), and performance monitoring.
• Experience building and securing authentication flows and access control.
• Proven success delivering SEO-optimised websites at scale.
• Experience managing or building content platforms across multiple locales.
• Excellent communication and collaboration across time zones.
• Experience integrating or building with AI tools or using AI to enhance development workflows.
• (Nice to have) Familiarity with:GatsbyJS.
• Salesforce.
• Marketo or other marketing platforms.
• Google Analytics / Google Tag Manager.
• Data Integration / Pipeline Platform..
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high-performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!
• Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

eCommerce, Negotiation, Problem Solving, Mandarin, English

ประเภทงาน:

งานประจำ

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Qualifications:Bachelor's Degree or above.
• 3+ years of experience in ecommerce; direct experience in relevant categories preferred.
• Proficient in English and Thai.
• Proficient in Mandarin to communicate with Sellers and Brands across the China market.
• Excellent interpersonal and negotiation skills.
• Preferred Qualifications:Attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Microsoft Office

ประเภทงาน:

ฝึกงาน

• Assist in account management activities for brands within the Beauty category.
• Oversee and support long-tail sellers, particularly Local Mall sellers with a DAGMV (Daily Average Gross Merchandise Value) under $1,000.
• Provide day-to-day operational support to sellers, including coordinating broadcast activities and encouraging participation in promotional campaigns.
• Minimum QualificationsCurrently pursuing a Bachelor's degree in any discipline.
• Proficient in basic computer applications (e.g., Microsoft Office, Canva).
• Detail-oriented, eager to learn, and a collaborative team player.
• Available to commit to 5 working days per week, and internship through the end of December.
• Preferred QualificationsAble to commit at least 3 working days per week for a minimum duration of 3 months.
• Collaborative and open to changes and challenges.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Develop strategies to build user awareness and engagement with fashion assortments on the TikTok e-commerce platform.
• Plan and set up marketing campaigns, ensuring alignment with business objectives and key promotional calendars.
• Manage end-to-end execution of campaigns, from launch to post-campaign analysis, ensuring timely delivery, accurate setup, and continuous performance monitoring.
• Work closely with marketing, content, product, and operations teams to align on campaign goals and ensure smooth, coordinated execution.
• Track campaign data in depth, conduct post-campaign analysis, and clearly articulate key insights and next steps to optimize future campaign performance.
• Minimum Qualification:Minimum Bachelor's Degree or above.
• 3 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
• Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
• Good at communication and coordination of cross functional teams.
• Proficient in English and Thai language.
• Preferred Qualifications:Collaborative and open to changes and challenges.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Monitor portfolio performance and conduct root cause analyses to identify gaps in people, processes, and workflows.
• Develop and implement actionable strategies to improve efficiency, productivity, and seller success.
• Prioritize high-impact seller segments in collaboration with internal account managers (AMs) and third-party vendor AMs.
• Third-party vendor (BPO) & Team ManagementManage day-to-day operations with third-party vendors, including SOP updates, FAQ maintenance, and performance tracking.
• Lead, coach, and support a team of contractors to meet and exceed targets.
• Ensure consistent communication, clear expectations, and timely issue resolution.
• Data Management & ReportingMaintain accurate operational and performance data for both internal teams and vendors.
• Oversee regular updates to dashboards, worksheets, and productivity reports for analysis and decision-making.
• Use data insights to inform strategy and continuous improvement initiatives.
• Project & Program ExecutionPlan and execute projects for junior AMs and vendor-led initiatives, ensuring milestones are clearly defined and achieved.
• Drive cross-functional alignment and ensure timely delivery of program goals.
• Continuously identify opportunities to enhance the seller program's value proposition.
• Minimum Qualifications:Bachelor's Degree or above.
• Proficient in English and Thai.
• Minimum 5 years of professional experience with proven team management capabilities.
• Excellent analytical, communication, negotiation, and project coordination skills.
• Proven ability to drive operational efficiency and process improvements.
• Adaptable, collaborative, and able to thrive in a fast-paced environment.
• Preferred Qualifications:Experience managing third-party vendors or outsourced operations is a plus.
• Background in e-commerce, ideally as a category manager or key account manager.
• Strong understanding of e-commerce platforms and seller programs.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

eCommerce, Business Development, Industry trends

ประเภทงาน:

งานประจำ

• Responsible for the construction and management of the MCN platform, and formulate the short-term and long-term operation plan of the MCN;.
• Responsible for the operation of the MCN sector, familiar with the platform operation rules, maintain a good cooperative relationship with MCNs, and be able to carry out various businesses efficiently;.
• With the resources and capabilities for business development, cross-border marketing and cross-industry cooperation, and has insights on the practical monetization mode ...
• Has Thailand MCN industry insight, be able to grasp industry trends in time and implement into MCN management practices.
• Minimum Qualifications:Bachelor degree or above,.
• Experience in pan-entertainment, entertainment livestream or Internet celebrity MCN, guild operation, have a macro vision, and have insight into KOL/influencer/MCN trends;.
• Maintain a good relationship with the platform, have an in-depth understanding of the MCN operation model, and have practical experience;.
• Preferred Qualifications:Possess strategic and business abilities, strong team management skills, good pressure resistance and collaboration skills;.
• Have livestream related experiences with celebrities/macro KOLs including scripting, equipment setting, product strategies etc.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• HR Business Partner - Global E-Commerce Operations - Bangkok
• Bangkok
• Employment Type
• Regular
• Job Code
• A153330
• This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.
• We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HRBPs uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.
• Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Coach and mentor business leaders to help build a strong community that will improve the development of the business.
• Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
• Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
• Manage HR operation activities when in needs
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Assist with recruitment efforts when necessary to ensure continued growth and success of the business.
• Minimum 5 years of Human Resources working experience
• Strong written and spoken English
• Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management
• Have in-depth knowledge of compliance and labor laws
• Highly organized and self-sufficient
• BA/BS degree preferred
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Branding, SQL, Power BI, English

ประเภทงาน:

งานประจำ

• Define and execute strategies to expand TikTok's share of revenue and partnership opportunities with independent agencies in Thailand and cross-border markets.
• Build and strengthen C-level relationships within agency networks, positioning TikTok as a priority partner.
• Develop and manage agency account plans in partnership with agency teams to drive investment and deliver business KPIs.
• Lead cross-functional collaboration with product, operations, and strategy teams to deliver scalable and innovative solutions.
• Design annual and quarterly business plans, synthesizing market insights, agency analysis, and industry trends to guide growth strategy.
• Influence agency executives and day-to-day stakeholders to drive alignment and deliver on partnership goals.
• Champion performance, branding, commerce, and retargeting solutions to help agencies leverage TikTok's ad tech ecosystem and creative capabilities.
• Provide accurate forecasting, business analysis, and reporting to support planning and performance tracking.
• Craft compelling sales narratives and case studies that highlight TikTok's value proposition and market leadership.
• Execute both scaled engagement programs and targeted initiatives to deepen agency partnerships.
• Consistently achieve and exceed sales and growth targets for self and team.
• Anticipate market trends, identify new opportunities, and build business cases to influence product roadmaps and commercial strategies.
• Minimum QualificationsFluency in English and Thai (written and spoken).
• 5+ years of experience in ad tech sales, digital media, or strategy roles, with strong exposure to agency partnerships.
• Proven success managing independent agencies and advertisers with complex scaling challenges.
• Strong knowledge of digital media platforms, ad tech ecosystems, and measurement methodologies for branding and performance campaigns with a track record of consistently meeting or exceeding sales and revenue targets.
• Experience leading cross-functional initiatives and people management in fast-paced environments.
• Exceptional presentation, communication, and stakeholder management skills.
• Analytical mindset with the ability to translate insights into business impact.
• Preferred QualificationsEstablished relationships with agency and brand leadership in Thailand and across SEA.
• Strong expertise in driving both brand and performance outcomes through integrated media and creative solutions.
• Proficiency in Mandarin is a big plus, to manage Chinese based clients/partner.
• Experience in e-commerce and commerce-driven media strategies.
• Proficiency in SQL, Power BI, Tableau, or other data visualization/analysis tools.
• Skilled storyteller with the ability to inspire partners and communicate complex solutions simply.
• Self-starter with a growth mindset, resilience, and a strong ambition to build within TikTok and ByteDance.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

ฝึกงาน

• Creator/Campaign Operation Intern (TikTok-LIVE) - 2026 Start(BS/MS)
• Bangkok
• Employment Type
• Intern
• Job Code
• A00758
• About Our Team
• TikTok LIVE Team is committed to creating real-time interactive scenes. As a new form of content, livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships to authors; It provides robust and objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for the expansion of ecological boundaries.
• We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally.
• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Assist in the development and execution of live streaming strategies, monitor and analyze the performance of operations, providing actionable insights for improvement.
• Provide guidance and support to creators, helping them to optimize their content and grow their audiences and revenue.
• Collaborate with live agencies to enhance their operations and organizational capability.
• Planning and executing local events to enhance content diversity and overall revenue.
• Understand the psychology and behavior of creators and users in the local markets, provide constructive and exploratory suggestions to improve user experience and resolve issues.
• Graduating in 2026 and able to take on an internship in 2026.
• Currently pursuing an Undergraduate/Master in Business/Marketing/Communications or a related technical discipline
• Proficiency in Thai and fluency in English. Ability to adapt to a fast-paced and dynamic work environment.
• Preferred Qualifications
• Strong interest in the live streaming industry and familiarity with current trends.
• Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Proactive, detail-oriented, and able to manage multiple tasks simultaneously.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Negotiation, Excel, eCommerce, English

ประเภทงาน:

งานประจำ

• Manage and incubate a portfolio of 100+ long-tail Lifestyle sellers, with the goal of accelerating their growth and elevating them into key GMV contributors.
• Build strong, trust-based relationships with merchants and secure competitive deals aligned with campaign objectives, category trends, or seasonal opportunities.
• Strengthen seller capabilities in content creation and affiliate activation, to drive visibility and sales through TikTok's content-driven ecosystem.
• Identify new areas of collaboration aligned with each seller's short-term performance targets and long-term business expansion roadmap.
• Ensure sellers deliver high-quality service across operations including chat responsiveness, on-time delivery, and product accuracy.
• Drive improvements in key operational metrics such as cancellation rate, return rate, and shipping lead time, to increase buyer conversion and satisfaction.
• Minimum Qualifications:Bachelor's Degree or above.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers and logical thinking.
• Fluent in Thai and English, proficiency in Mandarin is a plus to communicate with Chinese sellers.
• Proficient in Excel and ppt.
• Preferred Qualifications:2 years+ experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
• Embracing a fast-paced environment in the E-commerce industry and flexibility.
• A good team player, fast learner and open to changes.
• Problem solving skills and a can-do attitude.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Problem Solving, Negotiation, Fast Learner, English

ประเภทงาน:

งานประจำ

• Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio.
• Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
• Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands.
• Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
• Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
• Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• 3 years+ experience in e-Commerce; direct experience in relevant categories preferred.
• Proficient in English and Thai languages.
• Strong analytical and problem solving.
• Excellent interpersonal, presentation and negotiation skills.
• Attention to detail, affinity with numbers, logic and problem solving skill.
• A good team player, fast learner, eager to win and go the extra mile, and open to changes.
• Preferred Qualifications:Attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• Excellent interpersonal and negotiation skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Fast Learner

ประเภทงาน:

งานประจำ

• Grow the QA team and oversee their day-to-day management.
• Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Responsible for localizing working processes and strategies, managing the labeling projects with the Quality Analysts and providing the labeling results in line with expectations.
• Provide efficient and timely data through performance management practices, and deliver reports to business teams when required.
• Be solution driven with regional and global strategy in mind, and be proactive in delivering these solutions.
• Excellent communication skills, leading diverse teams, and facilitating an atmosphere of communication & collaboration.
• Conduct interviews & other hiring process duties to successfully grow out teams with qualified & capable people.
• Minimum Qualifications:Bachelor's degree and above or equivalent working experience in a short video product user industry.
• At least 1-year of Leadership experience in trust and safety or policy in a major tech or media company.
• Be familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Strong communication, interpersonal, and presentation skills.
• Comfortable reporting to, or collaborating with, all levels of management and broader stakeholders.
• Preferred Qualifications:Display a broad understanding of our business needs, and strategic thinking skills.
• Have a demonstrated ability to make good decisions in complex situations. Experience using data to make decisions.
• Familiar with machine learning and content understanding.
• A passion for helping others to grow, and a willingness to step beyond your comfort zone.
• An understanding of tools such as the Working Hours tool, and Data Power is an advantage.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Legal, Social media

ประเภทงาน:

งานประจำ

• Provide strategic leadership for APAC Trust & Safety operations, ensuring alignment with global objectives and organizational vision.
• Design and lead complex, scalable operational frameworks that drive efficiency, resilience, and measurable impact across diverse APAC markets and multiple layers of management.
• Lead, mentor, and develop high-performing operations teams, fostering a culture of accountability, innovation, and continuous improvement.
• Oversee operational performance through rigorous analysis of KPIs and data-driven insights, ensuring delivery of key business outcomes.
• Own end-to-end strategic vendor management across multiple countries, ensuring accountability for performance, strict compliance with regulatory and internal standards, and consistent delivery of high-quality services through long-term partnership development.
• Proactively identify and address systemic operational challenges and vendor-related risks through cross-functional collaboration and structured problem-solving.
• Act as a senior liaison with policy, legal, and product teams to ensure Trust & Safety operations are deeply integrated with broader platform safety initiatives.
• Champion and drive enterprise-level transformation and change management programs that elevate the maturity and scalability of Trust & Safety operations.
• Minimum Qualifications:5+ years of progressive leadership experience in operations and vendor management, preferably within global or multi-regional organizations.
• Proven track record of driving high-impact operational strategies and leading teams in dynamic, fast-paced, and highly complex environments.
• In-depth expertise in Trust & Safety frameworks, risk mitigation, and operational execution at scale.
• Advanced analytical skills with a strong focus on performance measurement, vendor accountability, and continuous process improvement.
• Demonstrated success in leading large-scale, cross-functional initiatives and managing complex organizational change.
• Preferred Qualifications:Exceptional communication and influencing skills, with the ability to engage effectively across technical and non-technical stakeholders at all levels, including executive leadership.
• Extensive experience navigating matrixed organizations and managing diverse stakeholder relationships to align on strategic priorities.
• Proven capability in supporting employee wellbeing within high-pressure, psychologically demanding environments.
• Prior experience working within or supporting social media platforms, with an understanding of content moderation challenges, platform safety policies, and community trust dynamics.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• Trust & Safety
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.