เงื่อนไขการค้นหา

ทักษะ:

Coordinate, Risk Management, Procurement

ประเภทงาน:

งานประจำ

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the objectives of the entire function; and requires basic commercial awareness.
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Oversees program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• Ensures all areas of the program are appropriately staffed.
• Monitors program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Creates the program risk management plan.
• Works with procurement team to create, administer, track, and eventually close program contracts.
• Makes recommendations for training and development needs for assigned personnel.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning.
• Ensures essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• As a successful candidate, you'd ideally have the following skills and exposure:
• 6-10 years of relevant experience.
• Negotiate skills with external parties.
• Required Licensing/Registration: Series 6.
• Bachelor's/University degree or equivalent experience, potentially master's degree.
• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
• Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
• Take the next step in your career, apply for this role at Citi today.
• https://jobs.citi.com/dei.
• Job Family Group:
• Project and Program Management Job Family:
• Program Management Time Type:
• Full time Citi is an equal opportunity and affirmative action employer.
• Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
• View the "EEO is the Law" poster. View the EEO is the Law Supplement.
• View the EEO Policy Statement.
• View the Pay Transparency Posting.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Ensure daily execution of daily operations duties including but not limited to processing transactions, account verifications, and overall customer care.
• Respond to customer inquiries regarding trading, digital asset transfers, and other general cryptocurrency-related questions on a daily basis using the company s CRM tool; ability to talk about the company s products and services.
• Collaborate with cross-functional teams to improve the company s products: identify opportunities to optimize customer experience to increase customer satisfaction.
• Capable of handling a large volume of customer inquiries and trade orders with great attention to details.
• Strive to make your work as efficient as possible by improving or creating processes, and automating as much of your work as possible.
• Follow communication procedures, guidelines, and policies.
• Conduct customer due diligence (KYC/CDD).
• Create or update the FAQs to match the current user interface and procedures.
• Participate in projects and any other special tasks assigned.
• About you:
• Bachelor s degree in any field.
• Customer-centric mindset; focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Payroll

ประเภทงาน:

งานประจำ

• Collect employment data and proceed onto the internal system.
• Report on payroll expenses, calculate bonuses and allowances.
• Review requests on incentive and OT.
• Prepare employees compensation by the end of each month using payroll software.
• Schedule bank payments or hand out paychecks directly to employees.
• Distribute payment statements and gather signed receipts (digital or paper).
• Ensure with the People team to facilitate the onboarding.
• Ensure wages and tax withholdings comply with regulations.
• Enter new employees data (e.g. bank accounts and tax identification numbers) into internal databases.
• Answer questions about compensation, benefits, taxes, and insurance deductions.
• Manage the health insurance claims documents from employee.
• Manage the provident fund's documents both for the company s side and the employee s side.
• Issue employee documents as requested.
• Initiate innovative welfare and benefits programs.
• Responsible for overall compensation and benefits.
• Manage day-to-day activities associated with employee records, compensation, overtime payment, and benefits administration.
• Prepare and manage HR documents such as PND1, social security, provident fund.
• Having at least 2 years of experience in Payroll.
• Having experience in Tigersoft would be an advantage**.
• Knowing Labor laws and other related laws.
• Proficient in MS Office.
• Detail oriented.
• Strong ethics and reliability.

ทักษะ:

Legal, Project Management, English

ประเภทงาน:

งานประจำ

• Oversee daily operational duties including but not limited to processing transactions, account verifications, and overall customer support.
• Work closely with the COO, determine values and mission, and plan for short and long-term goals.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
• Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
• Determine staffing requirements, work assignments and schedules for side projects.
• Generate operational reports for COO and management as needed.
• Develop and maintain operational procedures and guidelines for the team.
• Communicate all operating policies and/or issues at team meetings.
• Address operational issues and concerns in a timely fashion.
• Evaluate current operational strategies and recommend improvements.
• Collaborate with cross-functional teams in improving the operational tools and systems.
• Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
• Bachelor s degree in any related field.
• Minimum 5 years of experience in Customer Experience or related functions in management level.
• Strong English communication skill.
• Able to manage multicultural and diverse teams.
• Strong understanding of training or operations development tools and concepts.
• Solid foundation in data analyzation, root cause and learning-need analysis by using various data sources.
• Strong mindset in people development.
• Project management and planning skills.
• Strong mentoring and coaching skills.
• Strong leadership qualities with excellent communication and interpersonal skills.
• Nice to have.
• Experience in any of the following industries: Banking, Online Payments, Cryptocurrency, or Exchanges.
• Years of experience in Operation or Customer support position.
• Work experience in a high-growth startup or tech company.
• General understanding of KYC/AMLO requirements.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

German

ประเภทงาน:

งานประจำ

• Provide a service to individuals or groups of retailers for card transactions accepted by branded Esso service stations which have been processed/captured by a centralised on-line European system.
• Monitor rejected transactions for several European countries to ensure payments made to retailers or groups remain timely.
• Adhere to different retailer and card issuer contractual controls by responding to issuers in set time periods to avoid financial liability.
• Use various data sources to monitor and investigate a diverse set of controls, including fraudulent card activity.
• About you.
• We are looking for someone who has the following qualifications:
• Skills and Qualifications.
• Bachelor's or Master's Degree in Arts, Business Administration, Accounting, Finance Economics, Data Analytics or related field.
• 0 - 5 year work experience in commercial would be advantage.
• Fluency in German is a must.
• Good analytical and interpersonal skills.
• Your benefits.
• An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
• We offer you:
• Competitive benefits and compensation.
• Premium medical health plan & life insuranceFull coverage OPD (for actual reasonable amount necessary for treatment).
• Limit out-of- pocket for IPD.
• Thai Baht 6,000 dental fee/year.
• Annual medical check-up.
• Fitness membership.
• Provident fund contribution rate 5% to 15% of salary.
• Contribution 5% of salary to employee savings plan.
• Housing loan subsidy.
• Workplace flexibility e.g. flexible work hours, work from home.
• 10 to 20 days annual vacation.
• 5 days personal business leave.
• Special occasion leaves e.g. Birthday, Wedding or Graduation.
• Skills training & development program.
• Tuition assistance.
• Eligibility and details may vary according to work location, service year and conditions in each program/plan.
• Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law..
• Equal Opportunity Employer.
• ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• responsibility team and process to provide timely and effective end to end operations support to all relevant parties with acceptable standard and quality service.
• and manage team process to comply the regulation, policies, procedure and internal control.
• and coaching the staff under responsible.
• and improve work processes and recommend to stream line the workflow for efficiency.
• to direct operational settlement on instruments and reports and ensure they are under internal established policy and regulatory including excellence service quality.
• the operation reports are timely and accurately produced.
• or charges the process and workflow (if any) to ensure consistent standards, processes and controls.
• and ensure staff operate comply all established policies and procedures Leads in regular team member meeting to communicate policies and procedures Make decision if urgency.
• signing activity to approve daily transactions processing / reconciliation as assigned by bank.
• with dealers, traders, marketing officers and inter-unit staff on operation and issue is on maters especially customer s issues and ensure prompt and timely solution has been taken.
• process and improve for efficiency where fine opportunity to develop.
• on system implementation project or other activities as requested by supervisor.
• Key Result Areas (KRA):
• operation and team is efficiency processed and under regulation, procedure, internal control and policies.
• quality measurement includes productivity, efficiency and timeliness.
• or develop methods and procedures to ensure properly operated, supervised and monitored.
• Critical Skills and Competencies:
• Knowledge in responsibility area.
• knowledge.
• high integrity and honesty including able to make decisions based on internal control risk awareness and bank policy.
• Experience and Educational Background Requirements:
• 8 years experience in banking or financial business especially inGlobal Markets Operation area in preferable Operations know-how and accounting knowledge.
• least 5 years experience in supervisory role.
• or higher in Business Administration or Accounting.
• Markets product knowledge and operations experience.
• หมายเหตุ:ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Market Research, Research, Business Development, Thai, English

ประเภทงาน:

งานประจำ

• Work closely across industries with client business team.
• Review and evaluate current state of Supply Chain and Operations by using a robust set of data analytics and assessment tools.
• Identify gaps in client operations and recommend resolutions for further improvements.
• Design deliverables content to reflect client needs and strive to develop deliverable quality through verification and validation of results.
• Manage engagement to ensure the project is on track and all milestones are met under supervision from project manager, and report to client's top management.
• Conduct market research, feasibility study, and business development.
• Support project manager/ team leader in executing projects and other tasks.
• Bachelor of Engineering (Industrial, Mechanical, or Production), BBA, or Supply Chain related.
• Preferably Master's degree (MBA, Supply Chain Management, and etc.).
• 1 - 2 years of professional experience with at least one of the following areas: Sales and Operations Planning, Procurement, Manufacturing, or Distribution and Logistics. New Graduated are also welcome!.
• Preferably consulting professional experience either through internship or past professional background.
• Hardworking, self-motivated individual, and team player with excellent interpersonal skills.
• Strong analytical, problem solving, and managerial skills.
• Able to work under pressure, aggressive timeframe, and consulting lifestyle.
• Very good Thai and English communication skills.
• Preferably Lean Operations experience, Six Sigma educated, and/or TPS practiced.
• Equipped with MS office, and capable of analysis applications is advantageous.
• Preferably experience in VBA.
• Ability to travel to upcountry or abroad is required.
• If you are looking for a challenging job with dynamic fast-paced environment, we invite you joining our hands and building a better working world!.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Control, and provide Import services and Advice to all customers.
• Manage and supervise Import section's operations to achieve the planned objectives with high effective result.
• Preform and monitor all received enquiries and tackle problem / issue.
• Co-ordinate and communicate with customer and related parties related to Trade Business.
• Take part in staffs career path planning performance evaluation and other assigned task.
• Conduct training session to improve staffs knowledge and performance.
• Bachelor's degree or higher in any field.
• 5 years of experiences in Trade operations within banking industry.
• Knowledge on the Bank of Thailand's regulations and other relevant laws/regulations in which involved in International Trade Rules and regulations.
• Good communication and interpersonal skills.
• Ability to work independently and as a team.
• Good command of English and computer literacy.
• Service-minded.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

ประเภทงาน:

งานประจำ

• United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
• Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do ...
• About the Department.
• The Audit function is an independent internal audit team that provides objective assurance and consulting to improve and add value to the Group's operations. We help the Group achieve its strategic objectives by adopting a systematic and disciplined approach towards evaluating and improving the effectiveness of risk management, control and governance processes.
• Job Responsibilities.
• Be a part of UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a difference.

ประเภทงาน:

งานประจำ

• Team and Role Introduction:
• Lazada Customer Care leverages on a suite of customer-facing products, designed to provide an enhanced customer experience ranging from chatbot, live chat and social media channels. Lazada leverages on the technology capabilities of the Alibaba Group's Intelligent Services Platform, with a strong focus on enhancing customer experience using AI on several aspects. For example, chatbots alleviates huge volume of service demands from our consumers, AI Translation that help bridging communication from d ...
• Responsibilities:-Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products
• Evaluate quality and correct mistake for AI translation result
• Develop and maintain operational processes for all requirements and enhancements
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements
• Connecting technology, products, operations and other teams to drive for business change.
• Requirements/Qualifications(must have):-A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus
• Able to take ownership of business process, identify customer intent
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions
• Familiar with agile methodologies
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently
• Strong interest and belief in AI technology
• Fluently in Thai & English written and verbal communication skill is a must.
• Requirements/Qualifications(good to have):

ทักษะ:

Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Monitor & analyze market trends, competitors.
• To develop operations strategies and action plan.
• Ensure strategies/PMO are well implemented.
• Ensure operations standard is well controlled.
• To lead new store expansion.
• To lead specialist training team and set up operations standard.
• To align operations and strategies.
• To manage P&L for food place format.
• Bachelor degree or higher in any related fields.
• At least 7 years direct experiences as operations management role.
• Very strong leadership.
• Well structure and strong analysis skill with problem solving.
• Multi-tasked person with result-oriented.
• Good command of Thai and English.

ทักษะ:

Digital Marketing, Finance, Project Management

ประเภทงาน:

งานประจำ

• Makro Operations New Gen Program is a 12-month graduate trainee program, and this program is designed to enhance your expertise in store operational excellent.
• Participate in on-the-job training in different departments, including but not limited to digital marketing, finance and operations.
• Assist in project management and implementation, under the guidance of senior management.
• Conduct research and analysis to support various initiatives and projects.
• Collaborate with cross-functional teams to ensure effective communication and timely completion of projects.
• Maintain accurate records of project details, progress, and outcomes.
• Provide support to management and other team members as needed.
• Bachelor or Master graduates preferably in Business Administration, Marketing, Digital Marketing, Economics, Finance, Computer Science, Engineering or related fields with an outstanding academic background.
• 1-2 years of work experience.
• Intellectual curiosity and adept at learning new concepts and skills.
• Fluent in spoken and written English (TOEIC,TOEFEL,IELTS).
• Self-motivated, result-oriented and ensure project success.
• Strong conceptual and analytical thinking skills with creative problem solving.
• Strong leadership and adaptability to change.
• Excellent communication and presentation skills.
• Good command in English and Chinese (Mandarin) would be an advantage.
• Work Location: Bangkok & Upcountry.

ทักษะ:

Risk Management, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Act as subject matter expert for the knowledge fields within operation risk and associated risk disciplines in the operational risk work field.
• Assist Lead Operation Risk in developing, communicating, and driving the implementation of the Risk Management Framework and Risk Appetite Statement, Risk Management policy, and minimum standards.
• Prepare end-to-end Risk Management procedural, manual, and training materials.
• Execute the planned Risk management initiatives.
• Risk monitoring by ensuring the incident reporting & response process, Key Control Testing process, and performing Quality Assurance on control testing works.
• Coordinate with the other teams, to ensure company-wide risk profile is kept within the risk appetite.
• Organize and facilitate workshops for process mapping of key business processes, the identification and assessment of inherent business risks and controls.
• Assist Lead Operation Risk in advising operational risk through RCSA, KRI, incident, action tracking, new product & outsourcing risk assessment process, and project management.
• Promote an appropriate culture of awareness and attention to Risk management throughout the Company.
• Preferably 3-5 years of working experience in operational risk, internal audit or related fields of financial institutions.
• Strong understanding of risk management processes risk identification, risk assessment, risk mitigation. Facilitation of risk assessment workshops.
• Experience in engaging and managing a variety of stakeholders with an ability to consult and develop remediation options, risk mitigation solutions.
• Sound analytical capabilities, proven problem-solving skills and judgment skills.
• Strong interpersonal communication skills, both oral and written both in English.
• Ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability, but remain a team player.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประเภทงาน:

งานประจำ

กรุงเทพมหานครPostedPosted 30+ days ago

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and KYC quality standards.
• Review a subset of agents verification (minimize and prevent the errors etc).
• Assess support procedure based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
• Create strategies to improve support KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Map the need for training and onboarding programs and initiate these projects.
• Monitor individual's performance on the agent and team level.
• Create reports that reflect support performance.
• Report support team s performance to higher-ups.
• Participate in calibration sessions to maintain consistency in internal evaluations.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Great team player with the ability to work with others (compromisation).
• Great people skills and ability to communicate (negative) feedback.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Identify opportunities for process improvement within the project management framework and implement best practices to enhance project delivery efficiency.
• Lead an end-to-end process of the project, starting from planning to execution.
• Develop detailed project plans, including timeliness, milestones, and resource allocation.
• Explore and implement new methodologies/tools to automate operations systems.
• Ensure projects are delivered to time, budget, and service levels.
• Conduct metrics to evaluate and review the project quality.
• Maintain and prepare reports of all procedures to keep the projects documented.
• Work closely with operations and customer support directors and above to ensure team goals and strategies are aligned.
• Bachelor's degree in any field.
• Minimum 5 years of experience in project management or operations development (or related field).
• Strong communication skills with fluency in English and Thai.
• Able to manage multicultural and diverse teams.
• A critical thinker with an excellent listening skill and good attention to details.
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other teams.
• Ability to manage multiple projects simultaneously.
• Proactive, enthusiastic, and innovative approach to work.
• Strong understanding of project management methodologies.
• Strong mentoring and coaching skills.
• Excellent organizational and leadership skills.
• Goal-oriented and result-driven.
• Able to transform the ideas of management and implement an appropriate solutions in the organization.
• Nice to have:.
• Experience in any of the following industries: banking, online payments, cryptocurrency, exchanges, or trading.
• Experience in people or team management.
• Experience in Operations or Customer Contact Center.
• Experience in CRM tool management.
• General understanding of project requirements, especially project related to Operations task.
• Work experience in a high-growth startup or tech company.
• Project Management Professional (PMP) or equivalent certification.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
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ทักษะ:

Legal, Contracts, Compliance, Thai, English

ประเภทงาน:

งานประจำ

• Provide legal advice/services for day-to-day operations as needed.
• Draft and revise agreements, contracts, other legal documents, as well as important correspondences.
• Prepares contracts for internal review and approval and ensures compliance with company policies as well as applicable laws or regulations.
• Assist in the creation and implementation of legal policies, rules and guidelines.
• Translates commercial/legal scenarios into simple language both Thai and English languages.
• Cross-working with various teams in all entities as needed.
• Other assigned by the Manager.
• Bachelor's degree or higher in Law.
• Native Thai speaker with a high level of English, especially written.
• Minimum 3-5 years of working experience in the legal field, expertise in contract drafting.
• Experience in legal practice in law firms or in-house counsel.
• Basic understanding of digital assets and blockchain technology is a plus.
• Good understanding of commercial issues from a legal perspective.
• Excellent in drafting, reviewing, and negotiating in various areas of law, especially the commercial contracts.
• Excellent contract drafting skills both in Thai and English languages.
• SEC regulation knowledge is a plus.
• Must be able to adapt to working in a fast-paced environment.
• Ability to collaborate well with others as well as to work individually.

ทักษะ:

Automation, English

ประเภทงาน:

งานประจำ

• Security Analyst and Incident Responder Supervisor.
• Investigate and respond to external and internal cybersecurity threats, vulnerabilities, and exploits.
• Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
• Document security investigations and produce high-quality and accurate reports for various stakeholders.
• Support security incident root cause analysis, identify control gaps, and recommend mitigation strategies.
• Collaborate with cross-functional teams to drive improvements to security tools, policies, and processes.
• Improve the Security Operations and Incident Response team's effectiveness and efficiency, including developing and refining processes and technical capabilities.
• Understand and support requirements of internal and external stakeholders, regulators, and auditors.
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• 4-5 years of working experience in a Security Operations Center, Incident response, and threat analysis or a relevant investigative role.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
• Experience with knowledge in Security solutions, Security Incident Response, Monitoring, and Intrusion detection.
• Familiarity with digital forensics, SOAR automation, and cloud technology is advantageous.
• Good command of English reading, writing, and communication skills, including conducting presentations and creating security incident reports, is required.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.