เงื่อนไขการค้นหา

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Manage HR departmental operating targets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
• Execute/manage management team's decisions on short-/long-term HR initiatives in line with company's business direction.
• Drive implementation of tactical day-to-day HR processes across business operations.
• Drive recruiting planning strategies (e.g. forecasting, short-/medium-term manpower requirements, etc.) to align with, and meet, business demands and HR cost control.
• Develop/review talent management for critical leadership positions and develop talent readiness/transition strategies.
• Execute initiatives on organization design changes to improve efficiency and effectiveness.
• Execute performance management activities and provide feedback on performance improvements opportunities.
• Propose market-driven/benchmark compensation decisions to drive employee performance, engagement and retention.
• Execute short-/long-term company-wide training and development strategies to cater for development needs.
• Manage deployment of HR services delivery, systems and work tools utlization to streamline work processes across functions in efficient and scalable manner.
• Prepare periodical reports to provide validated HR metrics and benchmarks to support business decisions.
• Drive, together with line manager, employee engagement initiatives to increase employee engagement, performance, retention and training environments.
• Execute change management initiatives across the organization.
• What You Bring.
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field.
• Minimum 7 years of experience in Human Resources, with at least 5 years in an HR Business Partner, HR Manager, or similar strategic HR role.
• Strong experience in partnering with business leaders to drive people strategies aligned with business objectives.
• Proven track record in workforce planning, talent management, succession planning, and organizational design.
• Experience in performance management, employee engagement, change management, and leadership development initiatives.
• Solid knowledge of compensation and benefits principles, market benchmarking, and HR best practices.
• Strong understanding of labor laws, HR policies, and employee relations practices.
• Experience managing end-to-end HR programs and delivering HR operational excellence across multiple functions or business units.
• Strong analytical skills with the ability to interpret HR metrics and provide data-driven recommendations to support business decisions.
• Excellent stakeholder management, influencing, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Strong project management and problem-solving capabilities.
• Experience in large-scale organizations, multinational companies, or matrix environments is highly preferred.
• Strong command of written and spoken English.
• Why Join DKSH DKSH offers more than just a career opportunity. We provide a platform where HR professionals can make a real business impact. As part of our team, you will work alongside experienced leaders, drive strategic people agendas, and contribute to business transformation in a fast-paced, multinational environment.
• We foster a culture built on collaboration, trust, continuous learning, and innovation, empowering our employees to develop their careers while helping organizations achieve sustainable growth. If you are passionate about partnering with the business, developing people, and leading change, DKSH is the place where your expertise can create lasting value.

ทักษะ:

Statistical Analysis, Analytical Thinking, Leadership Skill, English

ประเภทงาน:

งานประจำ

Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - People and Organisation Management Level Senior Associate Job Description & Summary A career within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You'll gain a tremendous depth of expertise in all aspects of human capital, i ...

ประสบการณ์:

12 ปีขึ้นไป

ทักษะ:

Microsoft Office, Recruitment, Automation, Leadership Skill, Budgeting

ประเภทงาน:

งานประจำ

HR Business Partner - Asia, Middle East & Africa (AMEA) Location HO, Bangkok, Thailand Reporting Line Head of HR, CPET Position Summary The HR Business Partner (HRBP) for the AMEA region is a strategic and hands-on HR leader responsible for partnering closely with regional management and local leadership teams across Asia, the Middle East, and Africa. Operating within a dynamic manufacturing environment, this role combines strategic business partnership with operational HR execution, ensuring effective support across the full employee lifecycle. The HRBP will drive and support key ...

ทักษะ:

Payroll

ประเภทงาน:

งานประจำ

• Manage and oversee monthly payroll processing to ensure accuracy, completeness, and timely salary payment.
• Verify payroll-related data including attendance, overtime, leave records, allowances, deductions, and statutory contributions.
• Ensure compliance with labor laws, tax regulations, social security, provident fund, and other statutory requirements.
• Prepare payroll reconciliation reports and maintain payroll records with confidentiality.
• Support annual payroll-related activities including salary adjustments, bonus payments, and tax documentation.
• Welfare & Benefits Administration.
• Administer employee welfare and benefits programs in accordance with company policies.
• Coordinate employee insurance, medical benefits, provident fund and other welfare programs.
• Review and recommend improvements to welfare programs to enhance employee satisfaction and organizational competitiveness.
• Handle employee inquiries regarding welfare and benefit entitlements.
• Ensure accurate records and timely administration of employee benefits.
• Employee Relations (ER).
• Promote positive employee relations and maintain a healthy working environment.
• Coordinate employee engagement activities, communication programs, and HR initiatives.
• Monitor employee morale and identify opportunities to improve employee engagement and retention.
• HR Reporting & HR Analytics.
• Prepare monthly, quarterly, and annual HR reports for management.
• Monitor HR KPIs such as headcount, turnover, absenteeism, overtime, payroll cost, welfare utilization, and other HR metrics.
• Maintain HR databases and ensure data accuracy and confidentiality.
• Support internal and external audits by preparing HR-related documentation.
• HR Policies & Compliance.
• Ensure HR operations comply with company regulations, labor laws, and internal policies.
• Review and update HR policies, procedures, and work instructions as required.
• Continuous Improvement.
• Identify opportunities to improve HR operational processes and increase efficiency.
• Support cross-functional HR projects and organizational initiatives assigned by management.
• Bachelor's degree in Human Resources or related fields.
• 8 Years+ of experience in HR fields.
• Good English communication skills.
• Able to work at AIA East Gateway Building Bangna.
• Welfare and Benefits.
• Bonus twice a year in Jun and Dec.
• Provident fund.
• Medical benefits (employee and direct family members).
• Group insurance.
• Mobile allowance.
• Perfect time attendance allowance.
• Outside working allowance.
• Overseas business trip allowance.
• Long service year rewards.
• OT payment.
• Annual leave.
• Etc.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• The Human Resources Generalist takes accountability in range of the Human Resources functions such as Benefits & Welfare, Employee Relations & Recruitment. This role ensures HR policies and practices align with business objectives and legal requirements while fostering a positive and productive work environment.
• Administer employee benefits and welfare e.g. Cafeteria, Transportation.
• Main liaison with the Staff Welfare Committee and coordinate HR events.
• Manage HRIS and able to generate HR reports when required.
• Maintain employee records, support HR audits, and submit statutory reports.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals and employee's reimbursed benefits.
• Ensuring data integrity and participating in any data audits as required.
• Submitting reports and metrics on a monthly basis and as requested.
• Supervise and monitor all admin and general affairs such as liaison with relevant government agencies, documents, and office condition.
• Drive employee engagement initiatives and promote open communication.
• Providing recruitment, selection, on-boarding and exit services.
• Develop and maintain Employee Relations strategy. This may include determining where queries should be referred to or conducting investigation to directly fix employee's queries.
• Lead various employee recognition awards.
• Handle HR Legal Compliance issues.
• Assist head of department with day to day operations of HR functions.
• All other duties and tasks as business may require.
• Bachelor or Master Degree in Human Resources or related fields.
• Good command of both written and spoken in English.
• 6-10 years' experience.
• in a combination of HR functions.
• in the Manufacturing is a must.
• Excellent communication and interpersonal skills to interact effectively with employees at all levels.
• AI literacy is preferable.
• Services mind and Self-motivated.
• Sense of urgency.
• Good knowledge in labor law, PDPA and EICC compliances are advantage.
• Strong organizational and multitasking skills, capable of working independently and within a team.
• What we offer.
• At Sanmina - SCI Systems (Thailand) Ltd.', we are committed to creating an environment where our employees can thrive. We offer competitive compensation, generous leave entitlements, comprehensive health and wellness benefits, and excellent opportunities for professional development and career progression. Join our team and be part of an organisation that values innovation, collaboration and a healthy work-life balance.
• Provident Fund ( max 10 % ).
• Health insurance.
• Life insurance.
• Dental insurance.
• Annual leave (max 20 days/year).
• 5 days working per week.
• Bonus twice a year.
• Transportation allowance.
• If you are excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Key Responsibilities Act as a strategic HR partner to overseas business units, proactively identifying workforce challenges and opportunities. Initiate, design, and drive HR initiatives aligned with business priorities and operational needs. Partner with business leaders to translate business strategy into effective people actions and HR solutions. Provide strategic HR advice and coaching to managers on employee relations, performan ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Financial Reporting, Project Management, Accounts Payable, Risk Management

ประเภทงาน:

งานประจำ

JOB SUMMARY The Senior Manager serves as the regional process owner for Payroll Payment operations, providing leadership over service delivery, governance, controls, compliance, and transformation initiatives. The role is accountable for ensuring effective payment governance, operational excellence, stakeholder satisfaction, and continuous improvement while maintaining strong financial stewardship and risk management practices across Asia Pacific. The role partners closely with the Regional Director, Finance Projects (RDFP) to deliver operational excellence, process standardization ...

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Microsoft Office, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - People and Organisation Management Level Senior Manager Job Description & Summary About the Team As part of PwC SEAC's, a market leading People & Organisation Consulting business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that give ...

ทักษะ:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Financial Reporting, Financial Analysis, Internal Audit, Accounting, Automation

ประเภทงาน:

งานประจำ

JOB SUMMARY The Senior Payroll Accountant is responsible for managing payroll accounting, financial reporting, reconciliations, controls, and compliance activities relating to payroll across multiple countries within the Asia Pacific region. The role serves as the key liaison between Payroll Operations, Finance, Human Resources, Tax, and outsourced Payroll Service providers to ensure payroll-related financial transactions are accurately recorded and reported in accordance with accounting standards, statutory requirements, and company policies. This position plays a critical role in ...

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Be the go-to contact for employee questions, concerns and grievances listen, document, investigate fairly, and drive issues to a clear resolution.
• Conduct workplace investigations (misconduct, complaints, policy breaches) impartially and confidentially, and recommend fair, lawful outcomes.
• Coach and support managers on disciplinary action, warning letters, probation reviews, performance issues and offboarding, so every step follows due process.
• Keep MDPI compliant with the Labour Protection Act, Labour Relations Act, Social Security and related regulations; help maintain the employee handbook and work rules.
• Manage employee records for ER cases, track resolution times, and report trends (grievances, discipline, attrition) to HR leadership.
• Run engagement, wellbeing and retention initiatives surveys, exit interviews, and follow-up actions and help nurture our international, supportive culture.
• Support HR policy communication and training on conduct, ethics and workplace standards.
• Bachelor's degree in Human Resources, Law, Political Science, Psychology, Public Administration or a related field.
• 1-4 years' experience in HR with real exposure to employee relations, discipline or labour-law matters.
• Good knowledge of Thai labour law and employee relations practices.
• HR or labour law certification (e.g., PMAT, SHRM-CP, aPHRi/PHRi, CIPD) is an advantage.
• Experience handling investigations, mediation, grievances, or liaising with the Social Security Office, Labour Court, and other labour authorities is preferred.
• Good command of English and Thai, both spoken and written. / TOEIC 700+.
• Excellent communication, listening and problem-solving skills; calm, discreet and trustworthy with sensitive situations.
• Organised, detail-oriented, and comfortable keeping accurate, confidential records.
• 5 working days a week.
• Performance bonus, annual bonus and position allowance.
• Group health insurance, social security and annual physical check-up.
• Annual leave, sick leave and traditional leave; flexible working hours; company laptop.
• Internal and external training, plus the chance to travel to other MDPI offices abroad.
• An international, friendly team, activity fund, snacks and a birthday activity fund in a modern office at The Ninth Towers Grand Rama 9 (MRT Rama 9).

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Financial Analysis, Microsoft Office, Accounting, Automation, Payroll

ประเภทงาน:

งานประจำ

JOB SUMMARY The Senior Payroll Operations Specialist is responsible for managing and coordinating end-to-end payroll operations across multiple countries within the Asia Pacific region. The role acts as a key liaison between internal stakeholders and outsourced payroll service providers to ensure payroll is processed accurately, timely, and in compliance with local statutory requirements and company policies. The incumbent will support payroll governance, compliance activities, data validation, reporting, payroll accounting support, and process improvement initiatives. The role wor ...

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Microsoft Office, Problem Solving, Meet Deadlines, Negotiation

ประเภทงาน:

งานประจำ

JOB SUMMARY The Resort Inventory & Revenue Manager position is responsible for maximizing the usage of developer, owner and rental inventory by developing and implementing optimal restriction and allocation strategies, consistently. This position is responsible for utilizing existing historical data and sales pace forecasts to determine the appropriate level of inventory to allocate (based on resort specific guidelines) for owner and exchange usage to ensure we receive the highest Owner Satisfaction Survey results achievable. This position also works closely with the Regional Previ ...

ทักษะ:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Employer Branding, Social media, Negotiation, Recruitment, Branding

ประเภทงาน:

งานประจำ

What we do FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, USPS, ThailandPost etc. Our strategy is to expand the business range to compete with a rapidly growing e-commerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand The HR Business Partner acts as a strategic partner to business le ...

ทักษะ:

Procurement, English

ประเภทงาน:

งานประจำ

• Sales Performance and Strategy Execution.
• Monitor sales performance and profitability while implementing sales strategies in alignment with the company's business objectives.
• Execute the department's sales strategy by taking responsibility for assigned overseas distributors.
• Consolidate customer purchase orders and follow up on order fulfillment to achieve assigned sales targets.
• Dealer Relationship Management and Cross-functional Coordination.
• Build and maintain strong relationships with overseas distributors and collaborate with cross-functional teams to support sales activities.
• Conduct regular meetings with distributors to provide updates on market conditions and sales performance, identify customer needs and issues, provide sales and marketing consultation, and jointly develop action plans.
• Coordinate with the Marketing Department to support sales promotion activities for distributors.
• Coordinate with the Logistics Department to ensure timely delivery of products according to customer orders.
• Collect and communicate product information, market feedback, and issues from distributors to relevant departments to support product and service improvement, ensuring distributor and customer satisfaction.
• Sales Documentation for Overseas Distributors.
• Receive purchase orders and prepare sales-related documents, including coordinating procurement activities with relevant departments to meet distributor requirements.
• Prepare sales promotion documentation to support product sales in accordance with the company's sales strategy.
• Process Improvement and Administrative Support.
• Achieve performance targets assigned by the supervisor.
• Continuously improve work processes by leveraging technology to enhance operational efficiency.
• Participate in the team's Training & Development Plan in collaboration with the Human Resources and Administration Department.
• Work closely with the Domestic Sales team to ensure sales documentation is completed accurately and within the required timeline.
• Other Responsibilities.
• Represent the department in company activities and corporate events.
• Bachelor's degree in business administration, marketing or related fields.
• 2 Years+ of experience in sales coordination, customer coordination.
• Good English communication skills.
• Able to work at AIA East Gateway Building Bangna.
• Welfare and Benefits.
• Bonus according to company's and employee's performance twice a year in Jun and Dec.
• Provident fund.
• Medical benefits (employee and direct family members).
• Group insurance.
• Mobile allowance.
• Perfect time attendance allowance.
• Outside working allowance.
• Overseas business trip allowance.
• Long service year rewards.
• OT payment.
• Annual leave.
• Etc.

ทักษะ:

Quality Assurance, Microsoft Office, Problem Solving, Negotiation, Recruitment

ประเภทงาน:

งานประจำ

JOB SUMMARY The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with ...

ทักษะ:

Payroll

ประเภทงาน:

งานประจำ

• Develop and implement recruitment strategies to attract top talent for various positions within the manufacturing facility.
• Conduct interviews, assess candidates, and make recommendations to hiring managers.
• Collaborate with department heads to forecast staffing needs and proactively address recruitment challenges.
• Manage HRIS to maintain accurate employee records, track attendance, and generate reports as needed.
• Administer employee benefits programs, including health insurance, retirement plans, and other fringe benefits.
• Process payroll and ensure accuracy in timekeeping systems.
• Identify training needs within the manufacturing workforce and develop training programs to address skill gaps and enhance employee capabilities.
• Facilitate training sessions on topics such as safety protocols, compliance training, and leadership development.
• Monitor training effectiveness and adjust programs as needed to meet organizational.
• Serve as a primary point of contact for employee relations issues, providing guidance, support, and resolution.
• Conduct investigations into employee complaints or concerns, ensuring fair and consistent outcomes.
• Promote a positive work environment through effective communication, conflict resolution, and employee engagement initiatives.
• goals.
• Ensure compliance with federal and state labor laws, as well as company policies and procedures.
• Develop and update HR policies and employee handbooks in alignment with regulatory requirements and industry best practices.
• Conduct audits and assessments to monitor compliance and address any areas of concern.
• Bachelor's degree in Human Resources Management, Business Administration, or related field. Master's degree preferred.
• Minimum of 5-7 years of experience in human resources roles, with a focus on manufacturing or production environments.
• Thorough understanding of employment laws and regulations, particularly within the manufacturing sector.
• Strong interpersonal and communication skills, with the ability to build rapport and effectively interact with employees at all levels.
• Proven experience in recruitment, employee relations, performance management, and training initiatives.
• Proficiency in HRIS systems and MS Office Suite.
• 6 Working Days (Monday - Saturday).
• Work Location: Bo Ploy District, Karnchanaburi Province.

ทักษะ:

Legal, Data Analysis, English

ประเภทงาน:

งานประจำ

• Partner with business leaders and operational teams to understand their strategic objectives and translate these into targeted HR initiatives and interventions.
• Provide strategic HR advice on organisational development, talent management, performance management and workforce planning to support business growth and efficiency.
• Support the development and implementation of HR policies, procedures and programmes that align with business requirements and employee needs.
• Lead employee relations activities, including conflict resolution, grievance handling and disciplinary processes, ensuring compliance with legal and regulatory requirements.
• Collaborate on talent acquisition, onboarding and development programmes to build and retain high-performing teams.
• Conduct HR analytics and reporting to identify trends, risks and opportunities that inform strategic decision-making.
• Champion employee engagement initiatives and foster a positive workplace culture that reflects company values.
• Ensure compliance with labour laws, regulations and best practices in all HR matters.
• Act as a trusted advisor and coach to managers and employees on people-related matters.
• What We're Looking For.
• A degree in Human Resources, Business Administration, Psychology or a related discipline, or equivalent professional experience in HR.
• A minimum of 3-5 years of experience in an HR Business Partner, HR Consultant or similar generalist HR role within a medium to large-sized organisation.
• Strong knowledge of employment law, labour regulations and HR best practices relevant to Thailand and Southeast Asia.
• Demonstrated ability to think strategically and align HR solutions with business objectives whilst maintaining operational excellence.
• Excellent interpersonal and communication skills, with the ability to influence and build credibility with stakeholders at all levels.
• Strong problem-solving capabilities with experience in managing complex employee relations situations and organisational change.
• Proficiency in HR information systems and data analysis tools, with the ability to extract insights from HR metrics.
• Experience in talent management, performance management and workforce planning.
• Fluency in English and Thai; proficiency in additional languages is advantageous.
• Ability to work collaboratively in a team environment whilst maintaining confidentiality and professional discretion.
• What We Offer.
• Thai Beverage Public Company Limited offers an opportunities for professional growth and career advancement within a dynamic, global organisation. Our workplace is built on principles of collaboration, innovation and respect for diversity. We invest in our people through training and development programmes that enhance skills and career prospects. We also offer flexibility in how and where work is performed, subject to role requirements, and a supportive work environment that values work-life balance and employee wellness initiatives.
• About Us.
• Thai Beverage Public Company Limited is a leading beverage company with a strong presence across Asia. We are committed to delivering quality products and exceptional service to our customers whilst maintaining a culture of excellence, integrity and sustainability. Our organisation values innovation, teamwork and continuous improvement, and we are dedicated to creating an inclusive workplace where diverse talent can flourish. As a publicly listed company with a robust portfolio of brands, we offer employees the opportunity to work within a professional, dynamic environment with clear pathways for career development and meaningful contribution to our business success.
• If you are an experienced HR professional with a passion for strategic people management and supporting business growth, we would like to hear from you. Please submit your CV, a cover letter and any supporting documents to our recruitment team. We look forward to hearing from you and exploring how you can contribute to Thai Beverage Public Company Limited.

ทักษะ:

Legal, Compliance

ประเภทงาน:

งานประจำ

• Lead regional employee assistance efforts during security incidents, natural disasters, political unrest, and other disruptive events.
• Travel disruptions and stranded travelers.
• Crisis-related displacement and evacuations.
• Urgent medical matters.
• Employee fatalities.
• Other employee support matters.
• Ensure employees receive timely information, assistance, and access to appropriate company resources.
• Crisis & Emergency Management.
• Serve as the regional Employee Assistance lead during crisis activations.
• Coordinate with Corporate Security, Crisis Management teams, and external assistance providers to support affected employees.
• Track employee welfare and provide leadership with regular situation updates.
• Support regional emergency response planning and preparedness initiatives.
• Cross-Functional Partnership.
• Human Resources.
• Legal.
• Workplace.
• Travel.
• Medical Assistance providers.
• Executive Leadership.
• Ensure employee support activities align with company policies, employment practices, legal requirements, and regional regulations.
• Case Management.
• Oversee complex employee assistance cases from initial notification through resolution.
• Maintain accurate documentation and ensure appropriate confidentiality of sensitive employee information.
• Identify trends and recommend process improvements to strengthen employee support capabilities.
• Coordinate with Accenture's Corporate Security regional leads on incident detection and management.
• Program Management.
• Develop and maintain regional employee assistance procedures and playbooks.
• Conduct after-action reviews following significant incidents and incorporate lessons learned into future planning.
• Support training and awareness initiatives for regional stakeholders.
• Develop, maintain, and analyze regional employee assistance program metrics, dashboards, and key performance indicators (KPIs) to identify trends, measure program effectiveness, and support data-driven decision-making.
• Prepare executive-level operational reports, performance reviews, and briefing materials by consolidating data, ensuring accuracy, consistency, and timely reporting for Corporate Security leadership and key stakeholders.
• Maintain comprehensive program documentation, including standard operating procedures (SOPs), process documentation, governance materials, and audit-ready records to support compliance and operational excellence.
• Support monthly and quarterly operational reviews by collecting, validating, and presenting workforce, case management, incident, and program performance metrics while identifying opportunities for process improvement and enhanced reporting capabilities.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Uncompromised ethics and integrity.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
• Other Requirements.
• Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required.
• Ability to travel 25% of the time.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.