- No elements found. Consider changing the search query.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Microsoft Office, Negotiation, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Why this role?.
- KONE Thailand is embarking upon an exciting growth phase and as such we are seeking Head of Sales, services to join our team. Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this critical role could be the next step in a fantastic career at KONE.
- What will you be doing?.
- Lead the development and execution of service sales within Thailand. Develop and implement services strategy and develop country specific action plans to achieve short- and long-term business goals. Execute business development initiatives and improve customer-centricity, competitive position, market share and profitability in Thailand.
- Holistic understanding, accountability and development of whole service sales competitiveness, growth, and profitability.
- Evaluate the results of sales activities/contracts and identify recurring problems Set country level targets, help in developing robust budget plans, continuously monitor financial performance and report results.
- Drive short and long-term competitiveness based on global service sales strategy.
- Drive service sales and go-to-market actions of services in collaboration with other Business stakeholders.
- Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for new product that is aligned with the organization's overall vision and its current and long-term business objectives.
- Identify competence gaps and training needs in order to fulfil the business plan.
- 15 years in sale management and/or 3-5 year experience in Customer Service and Key account management.
- Minimum 5 years in leading a team.
- Strong communication, negotiation, leadership and interpersonal skills.
- Ability to understand and explain technical concepts to non-technical clients.
- Proficiency in CRM software and Microsoft Office Suite.
- Goal-oriented mindset with a demonstrated ability to meet and exceed sales targets.
- Strong organizational and time management skills.
- Fluent in Thai and English.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
- Read more on.
- https://kone.com/global/en/careers.html.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Data Analysis, ERP, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Consolidate daily/weekly/monthly sales data from distributors, modern trade, and internal sales channels into standardized reports.
- Build and maintain sales dashboards tracking volume, revenue, and target achievement by channel, region, and product category.
- Investigate data discrepancies between sales system, distributor reports, and accounting records before finalizing reports.
- Analyze sell-in/sell-out trends, seasonality, and promotion impact to support demand forecasting.
- Prepare monthly performance-vs-target analysis for sales management review, flagging deviations and likely causes.
- Maintain sales master data (customer codes, price lists, product hierarchies) in the ERP/sales system.
- Support ad-hoc data requests from sales management and other departments (finance, supply chain, marketing).
- Track 2: Corporate Sales Admin.
- Process sales orders, credit notes, and delivery documents accurately and within daily cut-off times.
- Coordinate with warehouse/logistics to confirm stock availability and delivery schedules for customer orders.
- Maintain and update customer master data, price agreements, and contract documents.
- Act as the coordination point between the sales team, finance (billing/AR), and logistics for order-to-cash issues.
- Follow up on outstanding documents (POs, delivery confirmations, credit approvals) needed to close monthly sales.
- Support preparation of internal sales meetings compiling agendas, minutes, and action-item tracking.
- Track 3: Corporate Sales Manager (Strategy).
- Develop and recommend sales strategy across distribution channels (modern trade, traditional trade, e-commerce) to meet revenue and market-share targets.
- Analyze market and competitor data to identify growth opportunities and pricing/promotion positioning.
- Partner with key account teams on annual trading terms and joint business plans with major customers.
- Set annual and quarterly sales targets by channel/region in coordination with sales management and finance.
- Review sales performance against strategy monthly, recommending corrective action where targets are missed.
- Lead cross-functional alignment with marketing and supply chain on new product launches and promotional calendars.
- About you.
- Track 1: Corporate Sales Data Analysis Officer.
- Bachelor's degree in Business Administration, Statistics, Economics, or a related field.
- 2-4 years of experience in sales data analysis, business analysis, or a similar reporting role, preferably in FMCG.
- Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic macros); Power BI or similar BI tool experience is a plus.
- Familiarity with ERP or sales/distribution systems (SAP, Oracle, or equivalent).
- Track 2: Corporate Sales Admin.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in sales support, sales admin, or order processing, preferably in FMCG or distribution.
- Proficient in Excel and Microsoft Office; familiarity with an ERP/sales order system is a plus.
- Strong attention to detail and comfortable coordinating across multiple departments.
- Track 3: Corporate Sales Manager (Strategy).
- Bachelor's degree in Business Administration, Marketing, Economics, or a related field; MBA is a plus.
- 5-8 years of experience in sales, trade marketing, or commercial strategy, with at least 2 years in a managerial or strategic planning capacity, preferably in FMCG.
- Strong analytical and presentation skills; experience building business cases for management/board review.
- Experience working directly with distributors or modern trade key accounts is a strong plus.
ทักษะ:
Business Development, Teamwork, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- If you currently work for Brown-Forman, please apply by clicking the.
- Careers.
- icon on the Workday portal.
- For best results, use Google Chrome to view this page.
- Meaningful Work From Day One.
- The Head of Sales is responsible for managing the sales function of both Modern Trade, Traditional trade, and Sales Operations function in our Thailand business. A core responsibility is to continuously measure and evaluate sales team capabilities and performance to ensure commercial growth and development for the brands within the B-F portfolio across all channels. This role requires effective stakeholder management, connecting and collaborating with internal cross function teams, Regional and Global Stakeholders and external business partners. This is a leadership role and is part of Brown Forman's SEA Leadership Team.
- What You Can Expect.
- Develop and steer commercial strategies and key priorities for B-F Thailand, advocating advancement of commercial excellence and overseeing the successful delivery of business initiatives.
- Lead the sales team in ensuring that the annual volume, revenue, margin & market share objectives overall and by brand & channel are met.
- Lead in the commercial talent development and performance grounded in Brown Forman's core values of integrity, collaboration, excellence, trust, and mutual respect.
- Partner the General Manager and cross-functional leaders on the development of business & portfolio strategies, yearly budgets and quarterly projections, trade terms, price structures, and profit margins.
- Identify and resolve commercial and operational challenges, overseeing its execution with a commitment to advance commercial expansion and elevate the brand portfolio in Thailand.
- Foster impactful connections and influence with external commercial partners while cultivating collaborative relationships across local and global internal teams, especially with Divisional and Regional Commercial teams.
- Oversee planning, allocation and management of commercial investments through the integrated business planning process.
- Ensure the quality and clarity of annual channel & customer plans and preparations for key customer negotiations. Provide oversight for annual customer negotiations to ensure positive outcomes.
- Assume overall responsibility for the selling process, distribution level, pricing, and execution of the picture of success at the point of sale.
- Identify and maximize new business development opportunities.
- What You Bring to the Table.
- Demonstrable sales experience in wines & spirits or Luxury FMCG industry.
- Progressive Sales experience covering a range of sales channels & functions.
- Ability to unlock insights from data and use them to drive growth with our partners.
- Depth of experience in key customer negotiations and revenue growth management.
- Leadership skills, with demonstrated people management and talent development experience.
- Sound knowledge of Thailand wholesale & retail environment.
- Proven ability to manage multiple tasks and deadlines in a dynamic, fast-paced environment.
- Strong oral and written communication skills; fluency in English and Thai language is required.
- High level of integrity, trust, and professionalism.
- Strong interpersonal skills with the ability to build relationships across teams and geographies.
- What Makes You Unique.
- Experience working in the alcoholic beverage industry or branded consumer goods sector.
- Familiarity with operating in emerging markets and contributing to business growth.
- Exposure to international business practices, including handling of foreign currencies, regional complexities, and operating within a multinational corporation.
- Experience in designing or enhancing internal control and business processes.
- We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
- What We Offer.
- Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
- LI.
- Employee.
- Leader.
- L3.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Microsoft Office, Negotiation, Accounting, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
฿65,000 - ฿90,000, สามารถต่อรองได้
- Overseas Sales Strategy & Business Development.
- Develop and execute strategic sales plans to expand business volume with overseas agents and partners.
- Identify and pursue new trade lanes, strategic alliances, and overseas markets to support company growth.
- Lead negotiations on freight rates, agency contracts, and service agreements with global partners to ensure competitiveness and profitability.
- Analyze global trade trends, pricing movements, and customer requirements to adjust sales direction accordingly.
- Represent the company at international logistics networks, conferences, and exhibitions to enhance visibility and partnerships.
- Overseas Agent Relationship Management.
- Build and maintain strong, professional relationships with overseas agents, networks, and logistics partners.
- Supervise daily coordination between internal teams and overseas agents to ensure smooth shipment execution and communication flow.
- Monitor agent performance (sales contribution, service level, responsiveness) and report findings to top management with improvement plans.
- Drive joint marketing activities, lead exchanges of sales leads, and enhance reciprocal business cooperation between agents and the company.
- Resolve operational or commercial disputes with professionalism and in the company's best interests.
- Team Leadership & Internal Collaboration.
- Lead, coach, and motivate the Overseas Sales / Customer Service team to achieve both individual and team sales targets.
- Collaborate closely with Operations, Customer Service, and Accounting teams to ensure smooth shipment handling and customer satisfaction.
- Set clear goals, KPIs, and performance evaluations for subordinates, providing guidance for continuous improvement.
- Develop a positive team culture emphasizing accountability, integrity, and customer focus.
- Financial & Performance Management.
- Prepare and manage annual overseas sales budgets, forecasts, and profit targets.
- Monitor sales performance, pricing, and cost efficiency to maintain healthy profit margins.
- Provide regular sales analyses and management reports with data-driven insights and actionable recommendations.
- Ensure compliance with company policies, international trade regulations, and contractual obligations.
- Bachelor's or Master's degree in International Business, Logistics, Supply Chain, or a related field.
- Minimum of 5-8 years of experience in freight forwarding or logistics sales, including 2-3 years in a management or overseas coordination role.
- In-depth understanding of global freight markets (sea, air, and cross-border), Incoterms, and logistics operations.
- Proven track record of developing and maintaining global agent networks and overseas accounts.
- Strong leadership, communication, and negotiation skills in English (and Thai).
- Analytical mindset with strong commercial acumen and sound decision-making ability.
- Proficient in Microsoft Office and CRM tools; experience with digital logistics systems is an advantage.
- 5-day work week + Flexible working style.
- Birthday leave.
- 10 Days Annual Leave,up to a maximum of 14 days.
- 4 Days Bereavement Leave.
- 5 Days Wedding Leave (Inclusive for all genders).
- 15 Days Ordination Leave.
- Performance Bonus, Monthly Intentive.
- Monthly Commission (Sales Team).
- Long Service award 5 Years.
- Housing Loan Support (GHB program).
- Medical Coverage (OPD, IPD).
- Annual Health Check-up + Family Discount Benefits.
- Virgin Active Wellness 10% Discount.
- Fitness First Wellness 5% Discount.
- Free tea and coffee (fuel your day!).
- Company Outings & Parties: Eat, Travel, Relax, and Celebrate Together.
- Annual Mid-Year Group Sports Day Event.
- Training & Development opportunities.
- 17-18 Thai public holidays/year.
- Movie Time For Employee.
- Dental Benefit (Sodent) for you and your family (First Day).
- A fun, fast-moving, and friendly workplace!.
- Interested? Lets talk!.
- Send your updated resume to [email protected].
- Join us and be part of something exciting.
- We cant wait to meet you!.
- Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Business Development, Project Management, Social media, Branding, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Sales Team.
- The.
- Head of Sales & Marketing.
- oversees the growth of the divisions direct to customer sales and revenue stream. The role requires expertise in sales SOPs, sales team leadership, traveller facing business development, and promotions. Also oversee the growth of the divisions travel trade partnerships and revenue stream. The role requires expertise in sales SOPs, sales team leadership, travel trade business development, and lead generation and closure. The role will predominantly support the growth of our DMC, Experience Brands, Hotels & Resorts, and Hostel brands etc.
- Build and lead a strong sales team, proving strong revenue generation and customer service in all of our destinations.
- Build and lead a strong sales team, targeting our key markets (APAC, EMEA, NA Etc.).
- Ability to reach and exceed sales targets (as a team and individually).
- Lead by example, driving your own sales, and training your team to duplicate your success.
- Support marketing and branding efforts across our division.
- CRM Management and target setting.
- Publishing regular marketing collateral and social media.
- Publishing regular trade facing marketing collateral, newsletters and social media.
- Implement marketing campaigns.
- Help to manager DMC branding and PR.
- Support the Operations Team whenever needed.
- Support wider company sales efforts whenever needed.
- Attend trade conferences and expos when required.
- Manage third party assets, such as exterior marketing and PR service providers.
- Core Requirements.
- 5 years professional sales experience. Experience within travel/hospitality an advantage.
- Leadership experience.
- Project management experience.
- CRM experience.
- Excellent training, mentoring and monitoring skills.
- Fluent in English. Additional languages an advantage.
- Be a flexible team player with a start-up/fast growth mentality.
- Able to travel regularly.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Digital Marketing, Public Relations, Power point, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- As a Marketing Key Account Manager (MKAM) at aCommerce, you will lead strategic paid media planning and execution for top e-commerce clients across Southeast Asia. Your primary responsibility is to ensure that integrated campaigns across Meta, Google, TikTok, Shopee, Lazada, and other online media effectively drive traffic, conversions, and revenue growth.
- You will act as the key liaison between clients and internal teams including paid media, SEO, CRM, platform specialists, and other key stakeholders overseeing campaign ...
- Client Management.
- Serve as the key strategic contact for assigned e-commerce clients.
- Understand client business goals and translate them into actionable digital marketing plans.
- Lead client communications and performance reviews.
- Provide clear briefs and direction to internal teams.
- Maintain strong client relationships and ensure high satisfaction.
- Campaign & Project Coordination.
- Oversee and manage the execution of campaigns across various platforms.
- Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
- Ensure campaigns are launched on time, within budget, and meet quality standards.
- Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.
- Media, SEO & CRM Collaboration.
- Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
- Review and ensure the completeness and quality of media plans before presentation to clients.
- Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
- Facilitate integration of media, SEO, and CRM efforts to drive performance.
- Platform Expertise & Strategy.
- Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media
- Advise clients on platform trends, ad formats, and marketplace best practices.
- Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.
- Reporting & Analysis.
- Review and consolidate campaign performance data and reports.
- Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
- Present reports and strategic recommendations to clients.
- Use data to inform future media planning and creative direction.
- Bachelor's degree in communications, marketing, public relations, or a related field.
- 6+ years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
- Team Leadership & Mentorship: Proven ability to lead, motivate, and develop a team of account managers or specialists. Experience in workload management, coaching junior talent, and fostering a high-performance culture.
- Strategic Stakeholder Management: Ability to influence internal cross-functional teams (Media, SEO, CRM) and lead high-level discussions with C-suite or Brand Lead clients.
- Analytical Mindset: Strong ability to leverage data for decision-making and translate complex metrics into executive-level narratives.
- Platform Expertise: Deep understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
- Project Management: Proven track record of managing multiple large-scale projects simultaneously under tight deadlines.
- Communication: Excellent written and verbal communication skills; ability to present complex strategies clearly.
- Technical Proficiency: High command of MS Office (Excel, PowerPoint, Word).
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Corporate Law, Compliance, Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿80,000, สามารถต่อรองได้
- Partner closely with the CEO and executive leadership team to provide strategic legal advice and support key business decisions..
- Develop and execute the company's legal strategy to align with long-term business objectives and organizational growth..
- Lead enterprise-wide legal risk assessment and mitigation, ensuring legal risks are proactively identified and effectively managed across the organization..
- Establish and strengthen corporate governance, compliance frameworks, and internal policies across the group companies..
- Provide legal guidance on commercial contracts, strategic partnerships, investments, and other high-value business transactions..
- Lead negotiations for critical commercial agreements while balancing legal protection with business objectives..
- Manage legal matters involving regulatory authorities, disputes, investigations, and business-critical situations to protect the company's interests and reputation..
- Drive Legal Operations (LegalOps) transformation by improving legal processes, workflows, documentation, and technology to enhance operational efficiency..
- Build strong relationships with regulators, external legal counsel, business partners, and other key stakeholders..
- Bachelor's Degree in Law (LL.B.). A Lawyer License is an advantage..
- 7-10+ years of experience in corporate legal, commercial law, governance, or compliance, gained from a leading law firm and/or an in-house legal department..
- Proven experience advising CEOs, executive management, or senior business leaders on strategic legal matters..
- Strong knowledge of corporate governance, enterprise risk management, commercial contracts, regulatory compliance, and corporate legal practices..
- Excellent business acumen with the ability to balance legal risks and commercial opportunities..
- Strong leadership, negotiation, communication, and stakeholder management skills..
- Excellent command of both Thai and English..
- Preferred Qualifications.
- Experience in technology, software, digital platforms, fintech, or startup environments..
- Experience leading Legal Operations (LegalOps) transformation..
- Experience supporting M&A, fundraising, corporate restructuring, or regional business expansion..
- Why Join Nerd & Co.?.
- Work directly with the CEO and executive leadership team on high-impact strategic initiatives..
- Build and lead the legal function of a fast-growing technology company..
- Be part of a collaborative, entrepreneurial culture where legal is viewed as a strategic business partner not just a compliance function..
- Enjoy the opportunity to make a meaningful impact while growing alongside an ambitious organization..
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Leadership Skill, Good Communication Skills, Problem Solving, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿80,000 - ฿120,000, สามารถต่อรองได้
- Restore Nan s Pristine Headwater Forest.
- Leading the way in sustainable agroforestry and innovative medicinal plants solutions.
- The K Agro-innovate Institute (KAI), established in 2021 under the Kasikornthai Foundation with unwavering support from KASIKORNBANK, serves as a knowledge integrator dedicated to finding sustainable solutions for the critical issue of watershed forest depletion in Nan province, Thailand. KAI aims to increase per-rai income, reduce cu ...
- In collaboration with Rajamangala University of Technology Lanna, Nan, KAI is dedicated to transforming Thailand s rich biodiversity into world-class innovations that benefit people, communities, and the environment. Through our Pharma-Agroforestry District (PAD), we integrate cutting-edge research with sustainable agroforestry to unlock the potential of medicinal plants, create high-value natural products, strengthen rural livelihoods, and help restore the Nan watershed forests. We have established Pharma-Agro Innovation Center (PIC) equipped with advanced technologies to provide advanced extraction, phytopharmaceutical analysis, and quality assurance services that support research excellence and elevate Thai medicinal plants to international standards.
- We are looking for a passionate and capable leader to join K Agro-innovate Institute (KAI) as the Head of Pharma-Agro Innovation Center (PIC) in Nan Province.
- The Head of Pharma-Agro Innovation Center (PIC) leads the day-to-day operations and continuous development of the Center, overseeing the Phytomass Processing Center (PPC), Pharma-Agro Extraction Services (PES), and Pharma-Agro Analysis Laboratory (PAL), ensuring efficient production and laboratory operations, maintaining quality and regulatory compliance, developing team capabilities, and building partnerships that support the Center's long-term growth.
- Lead the daily operations of the Pharma-Agro Innovation Center, ensuring safe, efficient, and compliant performance across production, laboratory, engineering, and site support functions.
- Develop and implement annual and operational plans aligned with the strategic direction of K Agro-innovate Institute (KAI).
- Oversee production planning, laboratory services, resource allocation, equipment readiness, facilities, and operational budgets.
- Ensure compliance with GMP, GHPP, ISO/IEC 17025, safety standards, and applicable regulatory requirements.
- Drive continuous improvement initiatives to enhance operational efficiency, product quality, laboratory services, and customer satisfaction.
- Support the development of new production capabilities, laboratory services, and operational systems that strengthen the Center's long-term capabilities.
- Collaborate with universities, research institutions, government agencies, industry partners, and customers to support research, innovation, and business development.
- Lead and develop a multidisciplinary team, fostering collaboration, accountability, continuous learning, and a positive working culture.
- Resolve operational issues and support effective decision-making to ensure smooth and reliable Center operations.
- Bachelor's degree or higher in Pharmacy, Pharmaceutical Sciences, Food Science, Biotechnology, Engineering, Industrial Engineering, or a related field.
- 5-7 years of leadership experience in production, laboratory, operations, or innovation center environments within pharmaceutical, herbal, nutraceutical, food, biotechnology, or other regulated industries.
- Good understanding of GMP, GHPP, ISO/IEC 17025, production operations, quality systems, and regulatory compliance.
- Strong planning, communication, problem-solving, and stakeholder management skills.
- Experience in setting up facilities, implementing quality systems, or commissioning new operations is an advantage.
- Passion for plant-based innovation, natural products, and sustainable development.
- Willingness to relocate and work on-site in Nan Province.
- If you re passionate about making a difference and high social impact, apply now by submitting your resume via email to [email protected].
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Laboratory instruments expertise, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿80,000, สามารถต่อรองได้
- Lead and manage overall laboratory operations, ensuring efficiency, safety, and compliance with quality standards.
- Develop and implement laboratory strategies, annual work plans, and budgets.
- Supervise and mentor scientists, researchers, and laboratory technicians.
- Direct research and development activities related to medicinal plants, natural products, and phytopharmaceuticals.
- Oversee phytochemical, analytical, microbiological, and bioactivity studies.
- Develop and validate analytical methods using advanced instrumentation (e.g., HPLC, LC-MS/MS, GC-MS, ICP-MS).
- Ensure laboratory compliance with GLP, GMP, ISO 17025, and other applicable regulatory requirements.
- Establish and maintain Standard Operating Procedures (SOPs) and quality management systems.
- Manage laboratory equipment, maintenance schedules, and facility operations.
- Support the development of standardized extracts, active ingredients, nutraceutical, cosmeceutical, and phytopharmaceutical products.
- Coordinate collaborative research projects with universities, research institutes, government agencies, and industry partners.
- Prepare and support research proposals, grant applications, scientific publications, and intellectual property development.
- Facilitate technology transfer and scale-up activities from laboratory to pilot and industrial production.
- Support product registration and regulatory documentation.
- Promote innovation, continuous improvement, and a culture of scientific excellence.
- Perform other related duties as assigned by the organization.
- Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biotechnology, Biology, Agricultural Science, or a related field; Master's degree preferred.
- Minimum 3-5 years of experience in laboratory research and development, preferably in medicinal plants, natural products, phytopharmaceuticals, biotechnology, or related areas.
- Proven leadership experience in managing scientific teams and laboratory operations.
- Strong knowledge of analytical techniques and laboratory quality systems.
- Familiarity with GLP, GMP, ISO 17025, and relevant regulatory requirements.
- Experience in research project management, scientific publications, intellectual property development, and technology transfer is an advantage.
- Strong leadership, communication, problem-solving, and interpersonal skills.
- Good command of written and spoken English.
- If you re passionate about making a difference and high social impact, apply now by submitting your resume via email to [email protected].
ทักษะ:
Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
- Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic m ...
- About the Role.
- You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most.
- We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment.
- What You Will Be Doing.
- Drive high-priority initiatives across the business.
- Work with leadership to solve business and product challenges.
- Build new teams, processes, and capabilities as the company grows.
- Lead cross-functional projects from planning through execution.
- Research new markets, products, and business opportunities.
- Improve how we operate by identifying problems and implementing practical solutions.
- Take ownership of projects and deliver meaningful business outcomes.
- What You Will Need.
- Strong problem-solving skills and business judgment.
- Ability to learn quickly and adapt to new challenges.
- Comfortable working across different business functions.
- Strong ownership and execution skills.
- Excellent communication and stakeholder management skills.
- Able to manage multiple priorities in a fast-moving environment.
- Curious, resourceful, and driven to build.
- How We Work.
- The best products in the world are built by small, highly capable teams.
- We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
- This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
- Interview Process.
- If there appears to be a fit, we will schedule up to 3 interviews.
- Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
- We value speed, transparency and decisiveness throughout the process.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Product Development, Accounting, Automation, Budgeting, Telesales, CPA, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Home Page.
- About Us.
- View All Jobs.
- Job Functions.
- Marketing.
- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
- Customer Service.
- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
- Corporate Support.
- Human Resources.
- Finance / Accounting.
- Other.
- Search Jobs.
- Home Page.
- About Us.
- View All Jobs.
- Job Functions.
- Marketing.
- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
- Customer Service.
- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
- Corporate Support.
- Human Resources.
- Finance / Accounting.
- Other.
- Candidate Login/Profile.
- Employee Login.
- Search Jobs.
- Apply now.
- Head of Business Partner - OPEX (Commercial).
- 04/06/2026.
- Lead the team of financial business partners for Opex (Commercial) Mobile. Responsibility includes;.
- Being Opex partners with Commercial BUs to oversee budgeting, forecasting, and performance management. Act as a strategic advisor to business units (BUs) and management to ensure financial discipline, optimize cost efficiency and drive for OE (Operational Excellence) initiatives program.
- Preparing the business case/financial evaluation to support decision-making for operational agenda for BUs and their long-term investment including Capex evaluation.
- Being part of business finance transformation project to innovate Business Finance from using traditional excel to AI and automation. Reduce manual workload and complication, while enhance more efficient operation and time to deliver.
- Last but not the least, building a team to strengthen analytical skill, cross-functional projects management capability, presentation and innovative to support for financial target achievement.
- Remark: Commercial divisions include CCBO, CCMO, CCXO, CBMO, CBO, CHCO.
- Job Responsibilities*.
- OPEX Management & Financial Planning.
- Lead the end-to-end OPEX management process including budget allocation, monitoring, control, review, and forecasting.
- Develop and ensure alignment of financial plans, KPIs, and long-term strategies with corporate objectives.
- Drive cost optimization initiatives and ensure effective utilization of resources across BUs.
- Ensure accuracy and timeliness of financial forecasts and variance analysis.
- Developing the process towards Finance automation and AI.
- Business Performance Management.
- Monitor and analyze BU financial performance, identifying trends, risks, and opportunities.
- Track and evaluate key financial and operational KPIs.
- Provide insights and recommendations to improve profitability and efficiency.
- Support performance review cycles (monthly/quarterly) with data-driven analysis.
- Strategic Business Partnering.
- Act as a trusted advisor to senior management and BU leaders.
- Provide financial insights and recommendations to support decision-making.
- Collaborate with stakeholders to develop business assumptions, financial models, and performance indicators.
- Translate financial data into actionable business strategies.
- Stakeholder Management & Communication.
- Partner closely with internal stakeholders (e.g., management, commercial teams, finance teams).
- Communicate financial performance, risks, and opportunities clearly and effectively.
- Facilitate alignment between finance and business teams on targets and financial expectations.
- Drive cross-functional collaboration to achieve business goals.
- Bachelor's degree or master's degree in finance or accounting.
- Minimum 8 years of experience in financial related positions preferably in Financial Planning & Analysis or Performance Management & Budget control.
- English Proficiency.
- Analytical Skill.
- Business Case / Finance Feasibility.
- Good communication and interpersonal.
- Good Presentation skill.
- CPA/ Audit background is a plus.
- Apply now.
- TRUE CORPORATION.
- PRIVACY POLICY.
- True Corporation Public Company Limited. All rights reserved.
ทักษะ:
Automation, Salesforce, Telesales, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will lead Thailand's CX vision across all Grab product verticals, operating as the local steward of Grab's regional world-class experience strategy.
- You will synthesize VOC, CSAT, NPS, and escalation data to identify systemic pain points and design solutions that resolve them at scale not just treat symptoms.
- You will represent Thailand's CX voice in regional and country leadership forums, contributing to cross-market guides and influencing regional strategy with ground-level insights.
- You will benchmark against global CX leaders and latest technologies, translating best practices into Grab-specific frameworks and operating models.
- You will position Thailand's support function as an active contributor to user retention and revenue growth.
- BPO Operational Performance.
- You will serve as the accountable in-country owner of BPO operational performance translating regional vendor governance frameworks into local execution excellence, driving day-to-day performance management, quality calibration, and escalation resolution.
- You will guide vendor accountability through weekly rigorous review cadences, holding BPO partners to quality and efficiency standards aligned with regional benchmarks.
- You will provide market-specific inputs into regional capacity planning, headcount forecasting, and ramp decisions.
- You will oversee local QA execution, training delivery, and performance calibration with regional quality frameworks.
- Operational Excellence & AI-Led Transformation.
- You will lead Thailand's transition to an AI-enabled, digital-first support model driving adoption of automation and AI tools across in-house and BPO teams.
- Champion AI-powered and automated service journeys as strategic levers.
- You will drive Thailand's shift to data-driven operations.
- You will pilot bold, CX models, moving fast on validated experiments and scaling what works across the market.
- Ensure achievement of SLAs, quality metrics, and OKRs through disciplined resource management and proactive risk mitigation.
- Cross-Functional Leadership & Stakeholder Alignment.
- You will collaborate with country and regional teams to lead local user first policies and influence without authority across a matrixed organization while secure commitment to shared CX outcomes even in the face of competing priorities.
- People Leadership & Capability Building.
- Lead, inspire, and grow a high-skilled in-house team creating an environment where specialists are stretched, developed, and retained.
- Build and sustain a structured capability development roadmap for in-house talent with a deliberate focus on providing the team with the skills to excel in an AI-augmented environment.
- Extend capability-building rigor to BPO partner talent pipelines, setting standards for training, and performance elevation in partnership with the Regional BPO team.
- Hold self, team, and fellow leaders accountable to outcomes not just baseline targets.
- What Essential Skills You Will Need.
- 10+ years in customer experience, customer success, or CX operations leadership with preference for experience in high-growth tech platforms, super-apps, or digital-native businesses.
- Demonstrated experience managing CX strategy (not just operations) including journey mapping, VOC programme design, and closed-loop feedback mechanisms.
- Experienced in managing large, blended workforces (in-house specialists and BPO vendors) across multiple business departments.
- Experienced working within or alongside regional BPO governance structures.
- Background in CX transformation or change management leading organisations through technology adoption, process redesign, or operating model shifts.
- Experience connecting support operations to commercial outcomes whether through retention, telesales, or revenue-linked CX programmes.
- Capabilities.
- Expert-level systems thinking: able to identify root causes of chronic CX failures and design durable, scalable solutions.
- Data fluency comfortable managing CSAT, NPS, AHT, FCR, and operational cost metrics; able to translate data into strategic decisions and build real-time operational visibility.
- Proficiency with CX and support tooling (e.g. Salesforce Service Cloud, PowerBI, Microsoft D365) and demonstrated experience leading AI-assisted service delivery model adoption.
- Stakeholder management and orchestration skills able to bridge functions, promote alignment, navigate disagreement, and secure commitment across country, regional, and global team members.
- Fluent in Thai and English, both written and spoken.
- Additional Information.
- Life at Grab.
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
- What We Stand For at Grab.
- We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
ประสบการณ์:
12 ปีขึ้นไป
ทักษะ:
Product Development, Accounting, Telesales
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Home Page.
- About Us.
- View All Jobs.
- Job Functions.
- Marketing.
- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
- Customer Service.
- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
- Corporate Support.
- Human Resources.
- Finance / Accounting.
- Other.
- Search Jobs.
- Home Page.
- About Us.
- View All Jobs.
- Job Functions.
- Marketing.
- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
- Customer Service.
- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
- Corporate Support.
- Human Resources.
- Finance / Accounting.
- Other.
- Candidate Login/Profile.
- Employee Login.
- Search Jobs.
- Apply now.
- Head of AI Strategic & Commercial.
- 31/07/2026.
- AI Strategic & Commercial Lead involves responsibility for Leads enterprise-wide AI strategy execution and BU coordination. This person will be expected to work cross-functionally with relevant business units and technical teams. They must ensure that execution aligns with overall AI strategy, compliance requirements, and business goals. The role demands deep subject-matter expertise, strong coordination skills, and the ability to deliver scalable impact. In addition to delivery excellence, they must support governance, knowledge sharing, and long-term transformation success.
- Job Responsibilities*.
- Define and execute AI strategy across business units.
- Lead strategic planning and prioritization of AI use cases.
- Collaborate with business units and technical teams.
- Establish governance and reporting frameworks for AI programs.
- Monitor performance and value realization of AI initiatives.
- Bachelor's degree in Business, Engineering, or related field. Advanced degree (MBA or equivalent) or certifications in AI/ML strategy preferred.
- Minimum 12-15 years of experience in strategy, technology, or commercial leadership roles. Experience in large-scale transformation programs and cross-BU coordination preferred.
- Leadership and strategic thinking.
- Strong stakeholder management and communication skills.
- Understanding of AI strategy and business value creation.
- Problem-solving and decision-making under complexity.
- Ability to drive innovation and manage cross-functional teams.
- Apply now.
- TRUE CORPORATION.
- PRIVACY POLICY.
- True Corporation Public Company Limited. All rights reserved.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and execute demand and supply planning strategies aligned with business objectives and growth plans.
- Lead the Sales & Operations Planning (S&OP) process to improve forecast accuracy, inventory management, and product availability.
- Analyze demand patterns, market trends, and business data to identify risks and opportunities and recommend corrective actions.
- Collaborate with Sales, Supply Chain, Manufacturing, and Procurement teams to ensure supply plans meet customer and business requirements.
- Drive continuous improvement initiatives to enhance planning processes, system utilization, and operational.
- Monitor key planning KPIs including forecast accuracy, inventory performance, service levels, and supply reliability.
- Build strong relationships with key stakeholders and support business decision-making through data-driven insights.
- Lead, coach, and develop team members to build organizational capability and succession readiness.
- Perform other duties as assigned by the Company from time to time.
- Bachelor's Degree in Supply Chain Management, Industrial Engineering, Business Administration, Logistics, Operations Management, or related fields.
- Minimum 5 years of experience in Demand Planning, Supply Planning, Supply Chain, Operations Planning, or related disciplines.
- Proven experience leading and developing teams in a manufacturing or industrial environment.
- Strong analytical, planning, problem-solving, and decision-making skills.
- Experience in forecasting, inventory management, S&OP, and demand planning processes.
- Strong stakeholder management and communication skills with the ability to influence across functions.
- Proficiency in Microsoft Office applications and planning/ERP systems.
- Good command of spoken and written English.
- Experience in building products, steel, manufacturing, or related industries would be an advantage.
- Key Competencies.
- Customer Focus.
- Commercial Understanding.
- Future Readiness.
- People Leadership.
- Team Capability Development.
- Change Management.
- Collaboration and Stakeholder Management.
- Creative Problem Solving.
- Results Orientation.
- What Success Looks Like.
- Deliver high forecast accuracy and effective inventory management.
- Achieve sustainable business growth through effective planning and execution.
- Improve customer satisfaction by anticipating and meeting customer needs.
- Build a high-performing team with strong capability and succession plans in place.
- Diversity & Inclusion.
- At NS BlueScope, our success comes from our people. We value diversity, inclusion, trust, and respect, and we believe that different perspectives strengthen our capability for long-term business success. We welcome applications from all qualified candidates regardless of gender, disability, religion, or background. Everyone who meets the role requirements is encouraged to apply. Join us and play a key role in driving planning excellence and business growth at Lysaght Thailand.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Industry trends, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Participate in setting up annual budget and directions of land and site acquisition operations to provide mutual understanding throughout the organization.
- Lead and implement directions to overall operations of land and site acquisition, including researching available land and utilizing geographic information system to locate and track land development opportunities.
- Participate in making decision for best prices and terms on property to conform to business plans and financial objectives.
- Negotiate land purchase contracts and review with outside law firm and in-house counsel to manage entitlement process.
- Coordinate with internal and external, including brokers, to bring acquisition opportunities as needed and support business plans.
- Monitor accumulating all pertinent data and preparing report for potential acquisitions per company procedure.
- Take care and advise land and site acquisition officers and managers to ensure effective performance and promotion preparation.
- Bachelor's Degree in related field.
- Minimum of 7-10 years of responsible experience in related field and 3-5 years of team management.
- Understands market and industry trends.
- Have land negotiation and contract skills.
- Have strong analytical skills.
- Have communication skills, both verbal and written.
- Be able to make decision.
- Additional Information.
ทักษะ:
Recruitment
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We're looking for a strategic and people-focused Talent Acquisition Lead - Southeast Asia (SEA) to lead regional recruitment operations across multiple markets and business segments.
- You will lead a team of Talent Acquisition Partners and Coordinators, drive recruitment excellence across the full hiring lifecycle, and partner closely with business leaders to attract exceptional talent across Southeast Asia.
- You'll play a key role in strengthening talent pipelines, elevating the candidate ex ...
- In addition, you will bring end-to-end leadership, structure, and strategic coherence across SEA, ensuring all markets operate with shared standards, tools, and expectations while maintaining the cultural nuance required. In addition, you will bring end-to-end leadership, structure, and strategic coherence across SEA, ensuring all markets operate with shared standards, tools, and expectations while maintaining the cultural nuance required.
- Lead and develop the Southeast Asia Talent Acquisition team across end-to-end recruitment delivery.
- Partner with business leaders and P&O teams to execute regional hiring strategies.
- Drive Talent Acquisition strategies, process standardisation and operational excellence across multiple Southeast Asia markets.
- Bring teams together through strong collaboration, consistent ways of working and a shared focus on delivering an exceptional hiring experience.
- Manage recruitment operations, workload allocation and stakeholder escalations across the region.
- Build proactive talent pipelines and support strategic and executive hiring initiatives.
- Drive continuous improvement across recruitment processes, tools and candidate experience.
- Strengthen the Mars employer brand across Southeast Asia markets.
- What we're looking for.
- Significant Talent Acquisition experience across in-house and/or RPO environments, including proven leadership experience managing recruitment teams within regional or multi-market organisations.
- Experience developing and implementing TA strategies across regional or multi-market environments.
- Experience operating in fast-paced, complex and multicultural environments.
- Ability to serve geographically distributed hiring managers and stakeholders across multiple Southeast Asia markets, while consistently delivering professional, market-aligned customer service.
- Strong stakeholder management, communication and operational leadership capability.
- Experience with recruitment systems such as Workday, Avature or HireVue.
- Proven ability to standardise processes, drive alignment and lead teams through change in complex organisations.
- Southeast Asia market experience highly regarded.
- Why Work at Mars?.
- A Global Network - Work with diverse and talented Associates, all guided by the Five Principles.
- Purpose-Driven Work - Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
- Learning & Development - Best-in-class learning and development support from day one, including access to our in-house Mars University.
- Competitive Compensation - An industry competitive salary and benefits package, including company bonus.
- Diversity & Inclusion at Mars.
- Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
- The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supervise, control and manage finance and accounting operations in accordance with the company policy.
- Monitor of finance and accounting operations and taxation to be efficient and correct in accordance with accounting standards, tax practice and various related laws.
- Monitor the compliance to all regulators.
- Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations and report preparation.
- Timely prepare and submit all group reporting, intercompany billing, and reconciliation.
- Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
- Continued focus on improving system efficiencies and business practices.
- Maintain proper financial controls which includes amongst others, reconciliations with proper audit trail.
- Actively review and advise on financial and accounting processes.
- Manage the relationship with banks, local tax authorities, auditors, and government agencies.
- Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Generally Accepted Accounting Principles.
- Assist with compilation of information for preparation of tax returns.
- Consistently analyzing of financial data and presenting financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitoring and managing the cash position.
- Assisting Country Managing Director and project manage annual budgeting and planning process; administering and reviewing all financial plans and comparing to actual results with a view to identifying, explaining and correcting variances as appropriate.
- Provide insightful information and expectations to senior executives to aid in long-term and short-term decision making.
- Leveraging strengths of the finance and accounting team members; providing clarity on the roles and responsibilities; developing and implementing training to maximize and help them reach optimal individual and organizational goals.
- Providing leadership in strengthening internal communications with staff at all levels throughout the organization; creating and promoting a positive and supportive work environment.
- Bachelor's degree in Accounting or Finance.
- CPA Certificate is preferable.
- Run IPO process preferred but not required.
- At least 3 years of experience in month end, budget/forecast process and analysis of full P&L.
- Have direct experience in making financial statements.
- Be an analytical thinker with strong investigative and problem-solving skills.
- Excellent knowledge of data analysis and forecasting methods.
- Ability to work in a high stress environment, while giving support to the team and providing direction and guidance.
- An analytical mind, comfortable with numbers.
- Strong interpersonal skills, ability to communicate well orally and in writing and manage well at all levels of the organization.
- Strong problem solving and creative thinking skills.
- Strong leadership and organizational skills.
- Excellent in Advance Excel.
- Detail-oriented, fast-learner and committed to meet a deadline.
- Excellent organizational skills regarding documentation and file or record-keeping.
- Good command of English.
ทักษะ:
Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and design creative plans, determine and maintain an image for Shopping Center that resonates with target customers to enhance the stores and customer experience including demonstrating strong business acumen to help drive sales through creative display and visual merchandising.
- Understand key strategic business initiatives, develop and execute ways to support through visual merchandising and display including strategic partner in business review meetings with all related teams to influence the buys, pricing, and business stra ...
- Implement, drive and develop display and visual merchandising standards and guidelines which are in line with the company's brand strategy and ensure visual merchandising alignment with brand principals of imported branded products.
- Direct and provide recommendations of all categories on the creation and execution of on visual merchandising and display area to ensure quality of all visual merchandising of all merchandise categories.
- Lead the creation and execution of pre-planning merchandise blueprints for upcoming seasons ensuring every format aligns to buy and merchandising strategy.
- Own and direct the full process of visual merchandising from pre-buy work, conceptualization through milestone meetings, calendars and workflow for all store formats including overseeing all aspects of presentation, from strategic, execution direction, sign placement to final communication to field for execution and other pertinent information to drive sales and profitability.
- Has a clear understanding of the complex promotional strategy and its impact on presentation in order to develop and execute visual merchandising campaign installations and merchandising initiatives, elevating in-store presentation as well as strategic sales promotion sign placement plan to encourage purchases and help drive sales results.
- Analyze business trends and stay abreast of all current trends to make appropriate changes in presentation and assortment in partnership with management and related parties.
- Support and advise the stores on all aspects of visual merchandising, in store visual merchandising layout, fixture placement and product merchandising in accordance with current guidelines including communicating with stores leadership and visual merchandising to discuss any identified opportunities, issues or needs.
- Elevate visual merchandising through communication and training, identifying opportunities within the market as well as developing and executing a corresponding action plan.
- Additional Information.
ทักษะ:
Problem Solving, Risk Management, Automation, Telesales, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Critical Tasks You Will Perform.
- Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
- Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
- Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
- Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
- Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
- Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
- Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
- What Essential Skills You Will Need.
- 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
- Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
- Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
- You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
- You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
- Fluent in Thai and English, both written and spoken.
- Good to Have.
- Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
- Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
- Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
- Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
- Life at Grab.
- We have your back with.
- Term Life Insurance.
- and comprehensive.
- Medical Insurance.
- With.
- GrabFlex,.
- create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through.
- Parental.
- and.
- Birthday leave., and give back to your communities through.
- Love-all-Serve-all (LASA).
- volunteering leave.
- We have a confidential.
- Grabber Assistance Programme.
- to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
- What We Stand For at Grab.
- We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
ประสบการณ์:
15 ปีขึ้นไป
ทักษะ:
Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the development, implementation, and continuous improvement of AML policies, procedures, and controls in alignment with local regulations, UOB Group standards, and industry best practices.
- Oversee the identification, assessment, and monitoring of AML risks across all business lines and operations, developing appropriate mitigation strategies.
- Manage and mentor a team of BRCM AML professionals, fostering a culture of high performance, collaboration, and continuous learning.
- Act as a key liaison with regulatory bodies, internal and external auditors, and UOB Group AML functions on all AML-related matters.
- Ensure timely and accurate reporting of AML risk metrics, control effectiveness, and significant AML issues to senior management and relevant committees.
- Drive the implementation of new AML regulations, technologies, and methodologies to enhance the effectiveness and efficiency of AML controls.
- Develop and deliver comprehensive AML training programs for employees to ensure a strong understanding of AML obligations and procedures.
- Participate in business initiatives and product development processes to ensure AML considerations are integrated from the outset.
- Conduct periodic reviews of AML processes and controls to identify gaps and recommend corrective actions.
- Investigate and escalate suspicious activities or transactions in accordance with established policies and regulatory requirements.
- Bachelor's degree in Banking, Finance, Law, Business Administration, or a related field. A Master's degree or professional certifications (e.g., CAMS, ACSS) is highly preferred.
- Minimum of 10-15 years of progressive experience in Anti-Money Laundering (AML), Financial Crime Compliance, or Risk Management within the banking or financial services industry, with at least 5 years in a leadership or senior management role.
- In-depth knowledge of local AML/CFT laws, regulations, and guidelines (e.g., BOT, AMLO) and international best practices (e.g., FATF recommendations).
- Proven experience in designing, implementing, and managing robust AML frameworks and control environments.
- Strong understanding of financial products, services, and associated AML risks.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders at all levels.
- Demonstrated ability to manage and develop high-performing teams.
- Proficiency in English and Thai (both written and spoken) is essential.
- Experience with AML transaction monitoring systems, screening tools, and case management platforms is an advantage.
- หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
- Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
- Additional Requirements.
- Be a Part of the UOB Family.
- UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
- Apply now and make a Difference.
- 1
- 2
- 3
- 4
- 5
- 6
- 21
