เงื่อนไขการค้นหา

ทักษะ:

Electronics, YouTube, English

ประเภทงาน:

งานประจำ

• Manage and grow relationships with leading TikTok Shop EL creators, KOLs, and celebrities in Thailand.
• Provide tailored support and coaching to top creators, including product assortment, content strategy, and performance recommendations aligned with platform objectives.
• Analyze creator performance against key metrics, identify growth opportunities, and develop actionable plans to improve GMV, content quality, and operational efficiency.
• Build strong, long-term creator relationships and recommend partnership models that generate value for both creators and the platform.
• Collaborate closely with cross-functional teams to strengthen content quality, facilitate brand partnerships, and accelerate creator monetization.
• Bachelor's degree or above.
• Professional verbal and written proficiency in Thai and English languages.
• Strong understanding of content ecosystems and platforms, particularly TikTok, Instagram, and YouTube.
• Data-driven and results-oriented, with strong execution, communication, collaboration, and time-management skills.
• Comfortable working in a fast-paced, dynamic environment and managing multiple priorities.
• Strong understanding of e-commerce performance metrics (e.g., GMV, CVR, CTR, ROAS, CPAS, AOV, ASP, orders/units, return/refund rate).
• Hands-on experience coaching creators on conversion-focused content (short video and/or live commerce).
• Experience working with creator agencies / ecosystems (e.g., TSPs, MCNs, talent agencies) is a plus.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Digital Marketing, Social media, Telesales, Biology, English

ประเภทงาน:

งานประจำ

• Drive online course sales to achieve revenue, new student acquisition and retention targets, ensuring strong growth momentum across digital platforms.
• Manage advertising investment with both strategic and hands-on oversight, optimizing spend efficiency to maximize ROI and continuously reduce customer acquisition cost (CAC).
• Lead and empower the performance marketing team across SEM/SEO, Display, Social, Affiliate and other channels, ensuring consistent channel growth and conversion improve ...
• Enhance the end-to-end online student journey from discovery and enrollment through payment to post-learning engagement improving funnel conversion and boosting retention and subscription renewal.
• Define the right media mix, budget allocation and campaign mechanics to expand and improve performance across all key channels.
• Set the overall online commerce strategy aligned with commercial and organizational goals, translating strategy into measurable results.
• Partner with Commercial Marketing, Academic, Sales Branch, Telesales and Product teams to deliver a seamless omni-channel growth strategy.
• Balance long-term strategic planning with direct involvement in critical projects to secure tangible impact and sustainable channel performance.
• About you.
• Bachelor's degree in Marketing, Business or related field (Master's degree preferred).
• 7+ years of experience in E-Commerce, Digital Marketing or Performance Marketing.
• Strong expertise in ad spend management, SEM/SEO, social media and affiliate channels.
• In-depth understanding of online sales mechanics, funnel optimization and the digital student journey.
• Proven ability to lead performance marketing teams with a mix of strategic vision and execution capability.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, Data Analysis, Social media, Recruitment, Telesales, Biology, SEO, SEM, English, Thai

ประเภทงาน:

งานประจำ

• Drive online course sales to achieve revenue, new student acquisition and retention targets, ensuring strong growth momentum across digital platforms.
• Investment & Ad Spend Management.
• Manage advertising investment with both strategic and hands-on oversight, optimizing spend efficiency to maximize ROI and continuously reduce customer acquisition cost (CAC).
• Performance Marketing Leadership.
• Lead and empower the performance marketing team across SEM/SEO, Display, Social, Affiliate and other channels, ensuring consistent channel growth and conversion improvement.
• Online Shopping Journey Optimization.
• Enhance the end-to-end online student journey from discovery and enrollment through payment to post-learning engagement improving funnel conversion and boosting retention and subscription renewal.
• Channel & Media Strategy.
• Define the right media mix, budget allocation and campaign mechanics to expand and improve performance across all key channels.
• Online Strategy Development.
• Set the overall online commerce strategy aligned with commercial and organizational goals, translating strategy into measurable results.
• Cross-Functional Collaboration.
• Partner with Commercial Marketing, Academic, Sales Branch, Telesales and Product teams to deliver a seamless omni-channel growth strategy.
• Strategic & Hands-On Leadership.
• Balance long-term strategic planning with direct involvement in critical projects to secure tangible impact and sustainable channel performance.
• What You'll Bring.
• Bachelor's degree in Marketing, Business or related field (Master's degree preferred).
• 7+ years of experience in E-Commerce, Digital Marketing or Performance Marketing.
• Strong expertise in ad spend management, SEM/SEO, social media and affiliate channels.
• In-depth understanding of online sales mechanics, funnel optimization and the digital student journey.
• Proven ability to lead performance marketing teams with a mix of strategic vision and execution capability.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, Recruitment, Negotiation, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Manage and optimize the GMV-to-NSV conversion rate across B2B2C channels by controlling discount spend, R&C, platform fees, and trade/promotion budget within target, ensuring spend efficiency against ROI/G2N targets.
• Create and maintain B2B2C business plans, including monthly and quarterly reviews and Joint Business Plans (JBP).
• Negotiate commercial terms with platform partners (e.g., commission rates, ad credits, campaign slots, RTV/claim terms) to secure favorable conditions for the business.
• Develop strategies to acquire new shoppers and increase purchase frequency among existing shoppers.
• Plan and execute promotional campaigns aligned with the campaign calendar, including promotion spending management.
• Brief designers and creative agencies to develop promotional campaign assets.
• Manage reimbursement claims for promotion spending on assigned channel(s).
• Develop and plan digital and affiliate marketing programs in coordination with the Performance Media Team.
• Forecast demand generation based on sales performance and campaign activity, covering both volume and value, for assigned channel(s).
• Manage inventory levels in alignment with promotion mechanics for assigned channel(s).
• Coordinate with enabler/KAMs to ensure operational excellence on assigned channel(s).
• Update online shops' content (where applicable) to align with evolving mobile and desktop platform requirements, enhancing appeal to current and future shoppers.
• Provide monthly analytical reports on B2B2C sales performance with actionable recommendations, including competitor benchmarking.
• Develop and improve Share of Search and shopper journey performance, including Search Impression Share (SIS).
• Stay current on platform features, functionality, and data trends across assigned channel(s).
• Collaborate with IT and Supply Chain teams to support platform integration, fulfillment planning, and technology enhancements that improve the online shopper experience.
• Bachelor's or Master's Degree in Business Administration, Information Systems, or a related field.
• At least 2 - 3 years of professional experience in E-Commerce, Business Partner Management, or a related area.
• Experience working in a fast-paced environment, preferably within FMCG/Retail, E-Commerce, or Home Shopping, is an advantage.
• Strong planning and project management skills.
• High analytical and problem-solving ability, with strong communication and negotiation skills.
• Excellent customer-facing experience, results-oriented, with a positive, can-do attitude and the ability to perform under pressure.
• Entrepreneurial mindset with comfort operating in a fast-changing, ambiguous environment; confident making decisions with incomplete information.
• Proficient in Excel (pivot tables, VLOOKUP/data analysis) and PowerPoint; comfortable adapting to new platform back-end systems (e.g., Shopee/Lazada/TikTok Seller Centre, and other emerging platforms).
• Understanding of digital/performance marketing concepts (e.g., affiliate marketing, paid media) is an advantage.
• Proven ability to collaborate effectively with cross-functional teams (e.g., Finance, Media, Supply Chain, Trade Marketing).
• Proficient in English (reading, writing, and speaking).
• Solid computer literacy, including proficiency with digital/internet tools.
• Knowledge of SAP, CRM or ERP systems is an advantage.
• Our Dei Commitment.
• At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.
• Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodation as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Market Research, Social media, SEO, SEM

ประเภทงาน:

งานประจำ

• Location: Bangkok.
• Job Type: Full-time.
• We are seeking an experienced E-commerce Manager to join our team. The successful candidate will be responsible for the development and implementation of our e-commerce strategy to increase sales, customer satisfaction, and brand loyalty. As the E-commerce Manager, you will manage our online store, online marketplaces, and e-commerce platforms, ensuring they are effectively optimized, maintained and updated with new ...
• Develop and implement e-commerce strategy to drive sales growth, customer engagement and improve user experience across our online channels.
• Develop and manage e-commerce budget, analyze ROI and report on key performance metrics.
• Manage day-to-day operations of the online store, online marketplaces and e-commerce platforms, including catalog management, order processing, payment processing, shipping, and fulfillment.
• Work with the Marketing team to develop and implement online marketing campaigns, including email, social media, PPC, and display advertising.
• Monitor and optimize website content and user experience to improve site speed, navigation, and conversion rates.
• Conduct market research to identify emerging trends and competitor activities, and make recommendations on new product lines, pricing strategies, and promotional offers.
• Collaborate with the customer service team to ensure exceptional customer experience and timely resolution of issues and complaints.
• Stay up-to-date with industry trends, advancements in e-commerce technology, and regulations to ensure compliance with legal requirements and industry standards.
• Bachelor's degree in Marketing, Business Administration or related field.
• 3-5 years of experience in e-commerce management, preferably in a retail or consumer goods industry.
• Proficient in e-commerce platforms such as Shopify, WooCommerce, Magento or equivalent.
• Strong understanding of online marketing channels and tactics such as SEO, SEM, Social media, and Email marketing.
• Excellent analytical skills and data-driven decision-making ability.
• Excellent written and verbal communication skills.
• Ability to multitask and work in a fast-paced environment.
• Experience in managing a team is preferred.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Digital Marketing, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• This role works closely with Marketing, Commercial, Revenue Management, CRM, IT and external partners to improve digital campaign performance, booking conversion, customer experience and ancillary sales.
• Digital Commerce & Customer Journey.
• Support the commercial performance of Nok Air's website and mobile application as direct booking channels.
• Monitor and improve the end-to-end customer journey across web and mobile platforms.
• Coordinate website and mobile application enhancements with IT teams, technology partners and external vendors.
• Gather and document business requirements for digital product improvements.
• Maintain and update digital assets, landing pages and campaign content to support bookings and ancillary sales.
• Monitor website performance, booking conversion, customer drop-off points and digital customer experience.
• Support mobile application growth through App Store Optimization, user acquisition, activation and engagement initiatives.
• Assist with user acceptance testing and the implementation of new digital features.
• Performance Marketing & Customer Acquisition.
• Execute digital marketing campaigns to increase qualified website traffic, mobile application usage and direct bookings.
• Support the planning, implementation and optimization of paid media campaigns across Google Ads, Meta, TikTok, YouTube, Display and other digital channels.
• Coordinate SEO, SEM, GDN, paid social media and remarketing activities.
• Monitor campaign budgets, audience targeting, bidding strategies and media performance.
• Work with agencies and creative teams to develop campaign materials and digital content.
• Conduct A/B testing on advertisements, landing pages, campaign messages and customer journeys to improve conversion.
• Support promotional campaigns, route launches and other commercial initiatives across digital channels.
• Analytics & Performance Reporting.
• Track digital performance indicators including website traffic, conversion rate, bookings, DAU, MAU, retention, ROAS, CAC and ancillary attachment rates.
• Analyze customer behavior, campaign performance and booking funnel data to identify improvement opportunities.
• Prepare regular digital performance reports, campaign summaries and actionable recommendations.
• Monitor campaign tracking, analytics tagging and data accuracy across digital platforms.
• Coordinate with Marketing, Revenue Management, Commercial, CRM and IT teams to support integrated digital growth initiatives.
• Support the management of media agencies, technology vendors and other digital partners.
• Bachelor's degree in Marketing, Business Administration, Digital Marketing, Digital Commerce or a related field.
• 4-6 years of experience in Digital Marketing, Digital Commerce, E-commerce, Performance Marketing or Growth Marketing.
• Proven experience managing both digital customer acquisition and digital commerce channels with measurable commercial outcomes.
• Experience participating in or leading website enhancement, mobile application development or digital transformation initiatives from the business/marketing perspective.
• Strong understanding of digital marketing, customer journey optimization, conversion rate optimization (CRO) and digital commerce.
• Hands-on experience with Google Ads, Meta Ads Manager, TikTok Ads, Google Marketing Platform or equivalent digital advertising platforms.
• Experience using digital analytics platforms such as Google Analytics 4 (GA4), Firebase, Looker Studio, AppsFlyer or equivalent to measure and optimize digital performance.
• Strong understanding of SEO, SEM, ASO, GDN, Paid Social, Retargeting and Marketing Automation.
• Strong commercial mindset with the ability to translate marketing initiatives into digital revenue growth.
• Experience working cross-functionally with IT, UX/UI, technology vendors, media agencies and commercial teams.
• Strong analytical, project management and stakeholder management skills.
• Experience in airline, OTA, travel, retail, e-commerce or other consumer digital businesses will be an advantage.

ทักษะ:

Branding, Research, Biddable Media

ประเภทงาน:

งานประจำ

• Plan, setup, optimize, and report performance & branding campaigns.
• Proactively analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to provide optimization suggestions & improve our advertising offerings.
• Build and grow client relationship via daily interaction, weekly review and quarterly strategy planning, and use the opportunity to build trust, educate & influence advertisers.
• Provide consultation, strategy, and media plans for advertisers based on their business objectives.
• Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign.
• Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution.
• Monitor and analyze ad campaigns and proactively take initiative to improve results.
• Support and work with the sales team on pre-sale research and pitch with strategic media plan & consultative presentations.
• Innovate on the potential solutions with TikTok Ads.
• Test, iterate them and build frameworks & best practices around marketing objectives and verticals.
• Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
• Oversee campaign delivery and revenue plus identifying up-sell opportunities with the sales team.
• 5+ years of experience in strategizing, planning, and executing branding campaigns inhouse, in agencies or with the media side.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA and etc.
• Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experienced in strategizing, planning & managing branding campaigns.
• Understand brand advertisers, major brand campaign channels & products.
• Experienced in biddable media, know well of FMCG, F&B industry would be a plus.
• Preferred Qualifications.
• Experienced in ad verification partners (IAS, DV, MOAT) - campaign optimization based on internal and 3rd/4th party data a plus.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented.
• Self-starter and motivated to learn.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, ERP

ประเภทงาน:

งานประจำ

• Manage the full supply chain cycle: procurement inbound warehousing fulfillment last-mile coordination.
• Ensure smooth operations across live commerce, marketplace, and campaign-driven sales.
• Align supply planning with sales forecasts and campaign schedules.
• Oversee inventory control, stock accuracy, and reconciliation processes.
• Monitor stock levels and ensure optimal inventory turnover.
• Implement systems to prevent stock loss, damage, or discrepancies.
• Coordinate with warehouse teams for efficient picking, packing, and dispatch.
• Work closely with commercial and marketing teams to forecast demand.
• Support campaign planning (e.g., Double Day, Live events) with accurate stock allocation.
• Manage replenishment planning to avoid stockouts or overstock.
• Manage relationships with suppliers, brands, and logistics partners.
• Negotiate terms, lead times, and service levels.
• Ensure timely inbound delivery and quality compliance.
• Monitor and optimize fulfillment performance (lead time, SLA, delivery success rate).
• Coordinate with 3PL partners and courier services.
• Identify cost-saving opportunities in logistics and operations.
• Inventory accuracy.
• Order fulfillment rate.
• Delivery lead time.
• Cost per order.
• Use data to identify bottlenecks and improve operational efficiency.
• Design and implement SOPs for supply chain operations.
• Improve workflows using systems, tools, or automation.
• Collaborate with tech/BI teams to enhance reporting and system integration.
• Bachelor's degree in Supply Chain, Logistics, Operations, or related field.
• 5-8+ years of experience in supply chain or e-commerce operations.
• Experience in marketplace or live commerce environment is highly preferred.
• Strong understanding of inventory management and fulfillment processes.
• Experience working with 3PL / warehouse systems / ERP.

ทักษะ:

Digital Marketing, Graphic Design, English

ประเภทงาน:

งานประจำ

• Ripples is Thailand's leading TikTok and social commerce agency, ranked in GMV out of 300+ partners. We provide end-to-end e-commerce solutions from strategy and content creation to live selling and performance marketing primarily across TikTok, Shopee, and Lazada. In just one year, we've scaled from 20 to 200 people, partnering with top local and global brands to shape the future of how products are discovered and sold online.
• The Role.
• As a.
• Cluster Manager., you will oversee a group of account executives, associates, and managers managing a substantial portfolio of brand partners. You'll be responsible for ensuring team performance, driving client satisfaction, and managing the cluster's profitability. This is a high-impact leadership role, perfect for someone with strong people management, strategic thinking, and commercial skills.
• Key responsibility.
• Team Management: Lead and mentor a team of account executives, associates, and managers, ensuring their performance aligns with company objectives and KPIs.
• Performance Tracking: Monitor and analyze the performance of the cluster, identifying areas for improvement and implementing corrective actions.
• Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their satisfaction, loyalty and delivering business performance.
• Financial Management: Oversee the financial performance of the cluster, ensuring profitability and budget adherence.
• Cross-Functional Collaboration: Collaborate effectively with other departments (e.g., integrated marketing communication, digital marketing, live streaming production, graphic design) to deliver exceptional results in a timely manner.
• Talent Development: Identify and develop high-potential talent within the team, fostering a culture of continuous learning and growth.
• Problem-Solving: Address challenges and issues that arise within the cluster, providing timely solutions and guidance to the team.
• 5+ years' experience in relevant sales and marketing, marketing and communication, e-commerce managers, key-account manager or other related roles.
• Data-focused, advanced Excel skills.
• Strong understanding of e-commerce landscape such as Shopee, Lazada, TikTok or in Creative/ Marketing agency.
• Good communication and client facing skills.
• Able to communicate well in English.

ทักษะ:

Compliance, Finance, Social media

ประเภทงาน:

งานประจำ

• Strategic Consultation: Deep-dive into client business models and directions to translate high-level goals into actionable TikTok advertising opportunities.
• Portfolio Management: Manage a designated book of business to exceed quarterly revenue and product adoption targets.
• Performance Analysis: Analyze fundamental revenue and commercial metrics to optimize campaign performance and drive client ROI.
• Relationship Excellence: Build win-win partnerships by influencing stakeholders and providing strategic guidance on platform best practices.
• Operational Ownership: Oversee the full lifecycle of ad campaigns, ensuring compliance with policies while maintaining high accountability for client retention.
• Cross-Functional Collaboration: Partner with internal teams (Ads Policy, Product, Finance) to streamline operations and resolve client challenges proactively.
• 3+ years in digital advertising, account management, client-facing commercial roles.
• Strong business background with the ability to interpret commercial metrics and data trends effectively.
• Familiarity with Ads platform and other social media advertising tools.
• Proven track record of managing client relationships and achieving revenue targets.
• Fluency in Mandarin (written and spoken) is required to collaborate with stakeholders and clients in Chinese-speaking markets.
• High degree of accountability and ownership; proven ability to perform as an exceptional individual contributor.
• Strong negotiation skills with a "win-win" mindset to convince and align with client objectives.
• Preferred Qualifications.
• Deep understanding of the E-commerce landscape and social media advertising tools.
• Data-driven approach to problem-solving with the ability to navigate rapidly changing environments.
• A "can-do" attitude that challenges the status quo to improve internal processes and client outcomes.
• Ability to translate complex technical or platform-specific data into clear, strategic business insights for non-technical stakeholders.
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders.
• Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Work Well Under Pressure, Digital Marketing, Google Analytics, Negotiation

ประเภทงาน:

งานประจำ

• The.
• E-commerce Store Operations Manager.
• will be responsible for leading, optimizing, and scaling our online store operations across multiple marketplace platforms. This role requires a strategic yet hands-on leader who can oversee the end-to-end operational lifecycle - from campaign execution and inventory management to cross-functional team leadership. You will ensure that commercial strategies are flawlessly translated into operational excellence, drivin ...
• Operational Leadership & Strategy Execution.
• Lead and oversee day-to-end store operations across all E-commerce platforms (Shopee, Lazada, TikTok Shop, Brand.com), ensuring 100% operational readiness, pricing accuracy, and compliance with platform guidelines.
• Formulate and implement standardized operational workflows (SOPs) for product listings, pricing updates, voucher setups, and banner maintenance to eliminate manual errors and increase speed-to-market.
• Establish and monitor store health KPIs (e.g., Cancellation Rate, Return Rate, Chat Response Rate, Seller Ratings) to maintain optimal platform performance and tier-status.
• Commercial Alignment & Campaign Management.
• Partner closely with Commercial and Brand Managers to translate high-level commercial deals and trade plans into effective, high-converting operational executions.
• Supervise the mechanics and deployment of mega campaigns (e.g., Double-Date, Mid-Month, Payday), ensuring seamless setup of co-subsidy vouchers, bundle deals, and dynamic pricing frameworks.
• Collaborate cross-functionally with Content and Creative teams to direct store layouts, optimize visual merchandising, and ensure the customer journey aligns with current campaign timelines.
• Supply Chain, Inventory & Warehouse Governance.
• Take full ownership of inventory allocation, stock availability maintenance, and demand forecasting across multiple virtual and physical warehouses.
• Coordinate with Warehouse, Logistics, and Supply Chain teams to ensure smooth fulfillment processes, prevent out-of-stock (OOS) scenarios on Hero SKUs, and optimize safety stock levels during high-traffic campaigns.
• Data Analytics, Reporting & ROI Optimization.
• Drive data-backed decision-making by utilizing advanced analytics (Excel, Google Analytics, platform dashboards) to extract, reformat, and analyze daily store metrics.
• Conduct regular commercial data reviews, track campaign profitability, and monitor competitor movements to optimize pricing structures and boost conversion rates.
• Prepare operational performance reports and action-oriented insights for senior management reviews.
• Team Leadership & Stakeholder Management.
• Manage, mentor, and develop a high-performing team of E-commerce operations executives and specialists.
• Act as the primary point of contact for key marketplace platform account managers to negotiate exclusive visibility packages, slots, and operational support.
• Bachelor's degree in Business Administration, E-commerce, Marketing, Supply Chain, or any related fields.
• 3 - 5+ years of experience.
• in E-commerce Store Operations, Commercial Management, or Digital Marketing within a fast-moving retail/FMCG environment (Experience in a Lead or Managerial role is highly preferred).
• Deep, hands-on experience navigating the back-office systems of major online platforms (Shopee Seller Centre, Lazada Seller Center, TikTok Shop Seller Center).
• Advanced proficiency in Microsoft Excel / Google Sheets (Data cleaning, Pivot Tables, complex formulas) and experience with web analytics tools.
• Proven track record of managing warehouse alignment, product stocks, and cross-functional operations under high-pressure environments.
• Excellent interpersonal, problem-solving, negotiation, and people-management skills.
• Results-driven mindset with the ability to work well under pressure and manage tight campaign timelines.

ทักษะ:

Social media, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Account management for the TikTok top creators/KOLs/celebs in Thailand for TikTok E-commerce program.
• Maintain and cultivate the growth of TikTok top creator/celeb towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Minimum Bachelor's Degree or above in relevant fields.
• Strong proficiency in both verbal and written communication in English and Thai languages.
• Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating seasoned and rising creators.
• Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Background in E-commerce or Key Account management.
• Previous experience managing influencers or celebrities is a plus.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure; E-commerce background is a plus.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, Negotiation, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Oversee a company's (Business to Business to Consumers) B2B2C sales through assigned online channels - such as Shopee, Lazada, TikTok, Own Channel (Brand.com & Social Commerce), and other emerging platforms.
• Manage and optimize the GMV-to-NSV conversion rate across B2B2C channels by controlling discount spend, R&C, platform fees, and trade/promotion budget within target, ensuring spend efficiency against ROI/G2N targets.
• Create and maintain B2B2C business plans, including monthly and quarterly reviews an ...
• Negotiate commercial terms with platform partners (e.g., commission rates, ad credits, campaign slots, RTV/claim terms) to secure favorable conditions for the business.
• Develop strategies to acquire new shoppers and increase purchase frequency among existing shoppers.
• Plan and execute promotional campaigns aligned with the campaign calendar, including promotion spending management.
• Brief designers and creative agencies to develop promotional campaign assets.
• Manage reimbursement claims for promotion spending on assigned channel(s).
• Develop and plan digital and affiliate marketing programs in coordination with the Performance Media Team.
• Forecast demand generation based on sales performance and campaign activity, covering both volume and value, for assigned channel(s).
• Manage inventory levels in alignment with promotion mechanics for assigned channel(s).
• Coordinate with enabler/KAMs to ensure operational excellence on assigned channel(s).
• Update online shops' content (where applicable) to align with evolving mobile and desktop platform requirements, enhancing appeal to current and future shoppers.
• Provide monthly analytical reports on B2B2C sales performance with actionable recommendations, including competitor benchmarking.
• Develop and improve Share of Search and shopper journey performance, including Search Impression Share (SIS).
• Stay current on platform features, functionality, and data trends across assigned channel(s).
• Collaborate with IT and Supply Chain teams to support platform integration, fulfillment planning, and technology enhancements that improve the online shopper experience.
• Bachelor's or Master's Degree in Business Administration, Information Systems, or a related field.
• At least 2-3 years of professional experience in E-Commerce, Business Partner Management, or a related area.
• Experience working in a fast-paced environment, preferably within FMCG/Retail, E-Commerce, or Home Shopping, is an advantage.
• Strong planning and project management skills.
• High analytical and problem-solving ability, with strong communication and negotiation skills.
• Excellent customer-facing experience, results-oriented, with a positive, can-do attitude and the ability to perform under pressure.
• Entrepreneurial mindset with comfort operating in a fast-changing, ambiguous environment; confident making decisions with incomplete information.
• Proficient in Excel (pivot tables, VLOOKUP/data analysis) and PowerPoint; comfortable adapting to new platform back-end systems (e.g., Shopee/Lazada/TikTok Seller Centre, and other emerging platforms).
• Understanding of digital/performance marketing concepts (e.g., affiliate marketing, paid media) is an advantage.
• Proven ability to collaborate effectively with cross-functional teams (e.g., Finance, Media, Supply Chain, Trade Marketing).
• Proficient in English (reading, writing, and speaking).
• Solid computer literacy, including proficiency with digital/internet tools.
• Knowledge of SAP, CRM or ERP systems is an advantage.
• OUR DEI COMMITMENT.
• At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.
• Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodation as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.