เงื่อนไขการค้นหา

ทักษะ:

Market Research, Research, English

ประเภทงาน:

งานประจำ

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

SQL

ประเภทงาน:

งานประจำ

• Prepare and present customer segmentation performance summaries, highlighting key behavioral drivers, segment detractors and channel-specific insights including online, offline and O2O trends.
• Provide customer-targeted insights and deep-dive analyses to address stakeholders specific business questions.
• Analyze market and customer data to identify segment opportunities, customer growth and engagement.
• Develop, write and optimize SQL queries to extract, clean, and transform large and complex datasets into actionable insights.
• Design, build and maintain interactive dashboards and reports to monitor key business metrics.

ประเภทงาน:

งานประจำ

หน้าที่และความรับผิดชอบ: ให้บริการผ่านช่องทาง Non-Voice: ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม - ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Legal, Problem Solving, English

ประเภทงาน:

งานประจำ

• Able to identify and solve any related issues for buyer and merchant in ShopeeFood.
• Coordinate with partners/banks in order to check transactions status and any related Financial issue for buyer and merchant.
• Support partners on solving third party s technical issues.
• Support partners/banks on any customer problems.
• Manage complaint cases or any legal issue related.
• Coordinate and support with other teams internally on related operations issues, e.g. Product and Marketing.
• Requirements: Bachelor's Degree in any fields.
• 1 year experience in operations field or more.
• Gave customers centrics mindset.
• Good analytical and problem solving skills.
• Strong communication skills both written and verbal.
• Strong human relation with others.
• Able to communicate in English will be an advantage.
• Able to work as a shift and on weekends.
• Able to work flexible hours.
• Able to working shift 5 days a week (day off varies).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Thai, English

ประเภทงาน:

งานประจำ

• ดูแล Booking จากสายเรือ / Agent และจัดทำ Booking Confirmation ให้กับลูกค้า.
• จัดทำเอกสาร B/L, ค่าใช้จ่าย, วางบิลลูกค้า.
• จัดทำเอกสารเพื่อเตรียมปล่อย D/O.
• จัดส่ง PRE-ALERT & Debit Note / Credit Note ให้ Agent ต่างประเทศ.
• งานด้านอื่น ๆ เกี่ยวกับงานส่งออก / นำเข้า.
• ติดต่อประสานงานทั้งใน และ นอกองค์กร.
• มีประสบการณ์อย่างน้อย 1-2 ปี.
• มีความสามารถในการสื่อสารที่ดี.
• มีไหวพริบในการทำงาน.
• มีความรับผิดชอบสูง.
• สามารถทำงานเป็นทีมได้.
• มีพื้นฐานด้านภาษาอังกฤษปานกลาง.
• สามารถสื่อสารภาษาจีน ได้ (จะพิจารณาเป็นพิเศษ).
• ประกันสังคม.
• ประกันสุขภาพกลุ่ม.
• ทำงานวัน จันทร์ - ศุกร์.
• ท่องเที่ยวประจำปี.
• โบนัสตามผลประกอบการ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions.
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday.
• Website TB: https://teambuildingbkk.com/.
• Website AA: https://www.amazingadventurebangkok.com/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://cookingclassbkk.com/.
• The Cocktail Academy: https://cocktailacademybangkok.com/.
• Event Organizer: https://eventorganizersbangkok.com/.
• CSR Team Building BKK: https://bangkokcsrteambuilding.com/.
• M.I.C.E Event BKK: https://miceeventsbangkok.com/.
• Kids Birthday Bangkok: https://bangkokkidsbirthday.com/.
• Bangkok Party Rental: https://bangkokpartyrentals.com/.
• Thai Boat Party: https://thaiboatparty.com/.
• Bachelor Party Bangkok: https://bachelorbangkok.com/.
• Hen Night Bangkok: https://hennightsbangkok.com/.
• Bangkok Party Vehicles: https://partyvehiclesbangkok.com/.
• Bangkok Celebrations: https://bangkokcelebrations.com/.
• Wedding Planners Thailand: https://weddingplannersthailand.com/.
• Best Party Bangkok: https://www.bestpartybangkok.com/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

ทักษะ:

Industry trends, VoIP

ประเภทงาน:

งานประจำ

• Designing and implementing network architecture and configurations to support the company's mobile core network.
• Monitoring network performance and troubleshooting issues to maintain optimal network stability and reliability.
• Collaborating with cross-functional teams to identify and resolve network-related problems.
• Conducting regular network maintenance and upgrades to keep the infrastructure up-to-date.
• Analysing network data and generating reports to support strategic decision-making.
• Providing technical expertise and guidance to network support teams.
• Staying up-to-date with industry trends and advancements in mobile network technology.
• What we're looking for.
• Degree in Telecommunications, Computer Science, or a related field.
• 5+ years of experience in mobile network planning, operations, and maintenance.
• Proven expertise in mobile core network technologies, such as 4G/5G, LTE, and VoIP.
• Strong understanding of network protocols, routing, and troubleshooting.
• Proficient in network management tools and monitoring systems.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.
• What we offer
• Generous health and life insurance coverage.
• Opportunities for professional development and career advancement.
• Discounts on AIS products and services.
• About us
• Advanced Info Service Public Company Limited (AIS) is Thailand's leading integrated telecommunications services provider, offering a wide range of mobile, broadband, and digital services to both consumer and enterprise customers. With a strong focus on innovation and customer-centricity, AIS is committed to delivering world-class connectivity and empowering our customers to thrive in the digital age.
• If this exciting opportunity aligns with your skills and aspirations, we encourage you to apply now.

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Provide personalised and attentive service to VIP members in the ICONSIAM VIP Lounge.
• Handle VIP member enquiries, requests and concerns in a professional and timely manner.
• Maintain detailed records and documentation related to VIP member activities and interactions.
• Collaborate with cross-functional teams to enhance the VIP member experience.
• Assist with the planning and execution of VIP member events and activities.
• Continuously seek opportunities to improve service quality and member satisfaction.
• Hours of operation:Working 5 days/week.
• Able to work in shift time (divided into 2 shifts: Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.).
• Benefit:Base Salary + Experience + Toeic Score + Third Language.
• What we're looking for:Bachelor's degree in Liberal Arts / Humanities.
• Proficiency in English and Thai, both written and spoken (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity..

ทักษะ:

Budgeting

ประเภทงาน:

งานประจำ

• Lead, mentor, and motivate a team of Fashion/Luxury Sales Associates.
• Set sales targets and performance goals for the team and individuals.
• Monitor sales performance and provide guidance for improvement.
• Conduct regular team meetings and training sessions to enhance product knowledge and sales techniques.
• Ensure exceptional customer service and maintain a high standard of customer satisfaction.
• Address customer inquiries, concerns, and escalations in a professional and timely manner.
• Create a welcoming and luxurious shopping environment for customers.
• Identify opportunities to enhance the overall customer experience.
• Possess expertise in authenticating luxury products to maintain the store's reputation for quality.
• Oversee the appraisal process for pre-owned luxury items brought in by customers or acquired by the store.
• Implement quality control measures to ensure that all items meet the store's standards.
• Manage inventory effectively, including pricing, labeling, and merchandising.
• Collaborate with the team to organize and present merchandise in an attractive and visually appealing manner.
• Conduct regular inventory counts and ensure accuracy.
• Develop and implement sales strategies to achieve revenue targets.
• Monitor sales metrics, analyze data, and make informed decisions to optimize profitability.
• Collaborate with senior management on financial planning and budgeting.
• Enforce security and loss prevention protocols to protect valuable merchandise.
• Address any security concerns and report incidents to the appropriate authorities.
• Bachelor's degree in a relevant field (preferred).
• Previous experience in luxury retail, including managerial or supervisory roles.
• Extensive knowledge of luxury brands, fashion trends, and product authentication.
• Proficiency in relevant software and technology.
• Strong leadership, communication, and interpersonal skills.
• Proven sales management and customer service abilities.
• Attention to detail and organizational skills.
• Ability to work in a fast-paced and dynamic retail environment.
• Integrity and discretion when dealing with high-value merchandise.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Collaborate with sale teams to gather requirements from customers
• Study and assessment to understand customer IT areas to identify and a group requirement
• Finding the best-fit tech solution among all possibilities to meet customer group requirement
• Define features, pros and cons of the product in order to support production selection
• Create presentation document and explain for entire solution to internal teams and customers
• Supply the technical details of proposed solutions, draft project duration and manday estimation
• Keep up-to-date knowledges in Networking, Security, and associated technologies.
• Experience.
• 2-5 Years s working experience delivering technical networking design & implementation of solutions to customers
• Have experiences of completing low level and high-level designs, following full technical pre-sales and project life cycle
• Be able to design of system, networking, security and managed service solutions with a high level of accuracy. This includes defining solution hardware, licenses, professional services budgets and services. The related products/services relate system, networking and security such as virtualize machine technology, enterprise backup solutions, Microsoft services,
• firewall technologies, next generation firewall technologies, endpoint security platform.
• Familiar with enterprise products such as Vmware, Nutanix, Cisco, TrendMicro, Palo Alto, Veeam Backup, Could services (AWS or Azure)
• Understand security conceptual such as Zero Trust, SASE, Could Security, Security for IoT/OT.
• Prefer a candidate who have worked with IS company background or experienced in implementation engineer or sale which have strong technical background and would like to change to be a presale.
• Good command in English
• Good presentation skill.
• Good communication skill.
• Good team player.
• Good logical thinking.
• Good negotiation and management skill..

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
• At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
• At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
• As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
• Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
• Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
• Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
• Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
• Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
• Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
• Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
• Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
• A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
• You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
• 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
• Proven track record in client relationship development and stakeholder management.
• First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
• Exceptional analytical and problem-solving ability.
• Fluent business English required.
• Business fluency in Thai or Chinese is desired.
• Flexibility to accommodate client travel requirements.
• You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Customer Care.
• Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
• Provide assistance to customers with inquiries, concerns, and special requests.
• Handle customer cases and complaints in a professional and timely manner.
• Coordinate with internal teams to resolve issues and deliver seamless support.
• Collect and record customer feedback for continuous improvement.
• Information & Guidance.
• Provide clear, accurate, and engaging information about the New area.
• Explain concepts related to sustainability and commercial innovation to visitors.
• Support visitors in understanding facilities, services, and experiences within the space.
• Tour & Delegation Management.
• Lead guided tours and study visits for institutions, organizations, and partner delegations.
• Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
• Act as a representative for New when engaging with VIP guests or international groups.
• Standards & Operations.
• Ensure high standards of cleanliness, safety, and visitor experience within the New area.
• Represent the New brand with professionalism, enthusiasm, and service excellence..
• Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
• Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
• Experience handling VIP guests, international delegations, or guided tours is an advantage.
• Knowledge of customer service best practices and visitor engagement.
• Ability to deliver presentations and guided tours to diverse audiences.
• Strong command of English and Thai (spoken and written); additional languages are beneficial.
• Service-minded with a welcoming personality.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proactive, collaborative, and team-oriented.
• Professional appearance and conduct.
• 5 working days per week.
• Able to work in shift time (divided into 3 shifts).

ทักษะ:

Legal, Finance, English

ประเภทงาน:

งานประจำ

• Oversee and manage customer service operations that cannot be performed through digital self-service channels, including issuance of official bank certificates, formal correspondence to customers, management of account holders requiring special assistance and coordination with their legal representatives, and execution of orders from authorized government agencies for account freezing and unfreezing procedures.
• Review, verify, and approve all operational transactions and customer service requests to ensure accuracy and regulatory compliance.
• Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies.
• Manage daily team operations including workload distribution among team members based on task complexity and priority, while ensuring strict adherence to established operational procedures and service standards.
• What we're looking for.
• Bachelor's degree in Business Administration, Finance, Banking, Law, or related field.
• Minimum 7 years of experience in banking operations, with at least 3 years in supervisory role.
• Experience with account management, customer service operations, and regulatory compliance.
• Strong understanding of banking products and services (deposits, loans, payment systems).
• Fluent in Thai and English (both written and spoken).
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer service orientation with problem-solving skills.
• Quick learner with strong adaptability to rapidly acquire new skills and knowledge in banking operations.
• Technology-savvy with confidence in working with digital systems and platforms, essential for virtual banking environment.
• Detail-oriented and meticulous approach to work with strong attention to accuracy and thoroughness in all operational activities.
• Prior experience in bank branch operations, particularly in customer service, account management, and document processing, will be given special consideration due to the nature of operational requirements in this position.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

ทักษะ:

Contracts, Negotiation, Excel

ประเภทงาน:

งานประจำ

• Ensure the successful of professional high standards of tenant services implementation for the benefits of the best result of increasing tenants satisfaction and loyalty, leading revenue, and profit, and building a good company reputation.
• Prepare and analyze all TS related reports to the head of tenant & product store management such as contract status report, AR report, early termination.
• Follow up all renewal contracts to make sure all contract to be completed before expire date. And support team for renewal negotiation if the cases that must be review ...
• Coordinate with related team, marketing and Property team to help coordinate and solve problems.
• Coordinate with tenants to meet customer needs and increase sales or meet new customer groups.
• Implementation of tenant satisfaction faction survey and process for the analysis of results, propose initiative of specific strategic actions plans to attract, retain increase customer loyalty, satisfaction and enhance profitability.
• Follow up with tenants to renew & Fit-out the lease agreement within timeline and ensure to update the tenant information through CRM system correctly completely for timely use.
• Review and assist team for tenants complains and issues.
• 1-2 year of experience in Shopping Center Management,tenant management, Service Business, Commercial building, Wholesale, or Retail is preferable.
• Proficient in MS-Office, expert in Excel and PowerPoint.
• Great organizational and time management abilities.
• Superb communication, collaboration, negotiation and problem-solving skills.
• Service-mind and excellent relationship management.
• Systematic and familiar with measurement, tracking and continuous improvement.
• Analysis and presentation skills, strong integrity and industry knowledge, detailed orientated without mistakes..
• AXTRA Happitat Co.,Ltd.
• 695 Moo 12, Bang Kaeo, Bang Phli, Samut Prakan 10540.
• Axtra Happitat is a major retail and lifestyle destination developed by CP Axtra (CPAXT) in Thailand, featuring a combination of a nature-inspired theme, commercial spaces, a Central Utility Plant (CUP), and extensive digital integration with virtual and online shopping experiences. Located within the Forestias development, it serves as a hub for community markets, eco-friendly shopping, lifestyle experiences, and events, with a focus on sustainability and a hybrid physical-digital retail model. The project is intended to boost profitability for CP Axtra and is a significant part of its strategy to build a diverse omnichannel retail platform across Southeast Asia.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Compliance, Data Analysis, Power BI, English

ประเภทงาน:

งานประจำ

• Supervise all contracts involving owner drivers and Tao-kae drivers, including cost control, SLA adherence, and policy compliance.
• Monitor transportation and logistics expenses, identify cost-saving opportunities, and implement strategies to optimize expenditures.
• Driver Coordination & Community Building.
• Act as a liaison between drivers and operations teams to ensure smooth communication and issue resolution.
• Build and maintain a driver community to support onboarding, training, and ongoing engagement.
• Policy Compliance & Operational Monitoring.
• Track and monitor driver activities to ensure compliance with CP Axtra s policies, SLAs, and operational standards.
• Coordinate with stores to inspect driver performance and ensure alignment with company regulations.
• Performance Evaluation & Development.
• Evaluate driver performance using KPIs and feedback mechanisms.
• Train and develop drivers to meet and exceed customer expectations, including safety, service, and communication standards.
• Professional Experience.
• 5-7 years of experience in retail logistics, transportation, or fleet operations, with a focus on driver coordination, contract management, and performance evaluation.
• Proven track record in data analysis, KPI tracking, and incentive scheme development.
• Experience managing third-party logistics providers, warehouse operations, and compliance standards.
• Technical Skills.
• Proficiency in tools such as Power BI, Tableau, SAP, Salesforce, and Smart Soft for performance tracking and dashboard creation.
• Strong command of Microsoft Excel, including advanced functions like VLOOKUP and XLOOKUP.
• Soft Skills & Competencies.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving and analytical mindset, with the ability to work independently and lead cross-functional teams.
• Ability to train, motivate, and evaluate drivers and logistics personnel effectively.
• Good command of English.
• Willingness to travel and adapt to dynamic operational environments.

ทักษะ:

Energetic, English

ประเภทงาน:

งานประจำ

• Welcome and assist customers in a friendly and professional manner.
• Supervise children and ensure their safety while using playground facilities.
• Maintain cleanliness and hygiene in the playground area.
• Set up, organize, and maintain play equipment and displays.
• Provide information about activities, promotions, and membership programs.
• Handle customer inquiries and report any issues to the supervisor.
• Support team operations and contribute to a positive atmosphere.
• QualificationsHigh school diploma or higher.
• Friendly, energetic, and service-minded personality.
• Enjoy working with children and families.
• Able to work on weekends and public holidays (shift-based).
• Basic English communication skills are an advantage.
• Experience in customer service, retail, or recreational business is a plus.
• Working ConditionsWorkplace: Indoor playground / shopping mall environment.
• 6 Working days // Working hours: Shift-based (including weekends & holidays).
• Join Siam Meland - Where Innovation Meets Excellence.
• Siam Meland is a joint venture between Thailand s retail icon Siam Piwat developer of Siam Paragon and ICONSIAM and China s entertainment leader Ledi Culture, operator of over 200 amusement centers nationwide. Backed by 130+ million THB in capital, we combine world-class retail and immersive entertainment to create groundbreaking lifestyle experiences.
• Be part of a team built on credibility, creativity, and global success. Your future starts here..

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Customer Care.
• Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
• Provide assistance to customers with inquiries, concerns, and special requests.
• Handle customer cases and complaints in a professional and timely manner.
• Coordinate with internal teams to resolve issues and deliver seamless support.
• Collect and record customer feedback for continuous improvement.
• Information & Guidance.
• Provide clear, accurate, and engaging information about the Nextopia area.
• Explain concepts related to sustainability and commercial innovation to visitors.
• Support visitors in understanding facilities, services, and experiences within the space.
• Tour & Delegation Management.
• Lead guided tours and study visits for institutions, organizations, and partner delegations.
• Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
• Act as a representative for Nextopia when engaging with VIP guests or international groups.
• Standards & Operations.
• Ensure high standards of cleanliness, safety, and visitor experience within the Nextopia area.
• Represent the Nextopia brand with professionalism, enthusiasm, and service excellence..
• Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
• Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
• Experience handling VIP guests, international delegations, or guided tours is an advantage.
• Knowledge of customer service best practices and visitor engagement.
• Ability to deliver presentations and guided tours to diverse audiences.
• Strong command of English and Thai (spoken and written); additional languages are beneficial.
• Service-minded with a welcoming personality.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proactive, collaborative, and team-oriented.
• Professional appearance and conduct.
• 5 working days per week.
• Able to work in shift time (divided into 3 shifts).