เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Negotiation, Accounting, Leadership Skill

ประเภทงาน:

งานประจำ

• Plan, assign, and supervise the daily call queue for the collection callers, with priority on highest-value and highest-risk overdue accounts.
• Personally own collection conversations on top-tier customers and any account in dispute, payment-plan negotiation, or pre-legal stage.
• Convert verbal commitments into documented Promise-to-Pay (PTP) records; track PTP keep-rate and re-escalate broken commitments without delay.
• Monitor the AR aging report; ensure long overdue aging buckets are reviewed weekly with concrete recovery actions.
• Coordinate with Accounting, Sales, Key Account Management on customer disputes so that valid disputes are resolved at source rather than parked in collections.
• Recommend or hand-over to external collection / legal counsel and/or insurance when internal recovery is exhausted, with a clear paper trail.
• Oversee credit assessment on HORECA customers review business registration, financial statements where available, references, background, and order pattern and recommend a credit limit and payment term consistent with policy.
• Maintain and review existing credit limits at least quarterly and on every material change (order growth, missed payment, dispute, ownership change); raise, lower, or suspend limits with documented rationale.
• Operate the credit-hold and release workflow in coordination with Sales and Operations, balancing cash protection with the customer's daily delivery need.
• Maintain and improve the credit policy, scoring rubric, and approval matrix; ensure all exceptions are logged and approved at the right authority level.
• Lead, coach, and develop the team of team members; set individual KPIs (calls, PTP, recovery rate, dispute aging).
• Produce weekly and monthly AR dashboards and reports for Finance leadership.
• Drive process and system improvements.
• Partner with Treasury on weekly cash forecasts and with FP&A on bad-debt provisioning; flag emerging credit risk early.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional qualification related to finance or accounting is a plus but not required.
• Minimum 4 years of experience in credit control, collection, or accounts receivable, with at least 1 year in a senior, team-lead or supervisory role.
• Hands-on experience managing a receivables portfolio (preferably in B2B, food, FMCG, distribution, or any high-volume daily-billing environment).
• Track record of running new-customer credit assessment and of negotiating payment plans on disputed or overdue accounts.
• Experience working with Sales / KAM teams on credit-hold and dispute resolution is strongly preferred.

ทักษะ:

Financial Analysis, Recruitment, Accounting, Cloud Computing

ประเภทงาน:

งานประจำ

Supports with the activities relating to the review of credit applications from potential clients. Assists with the analysis of financial statements, income statements, balance sheets, cash flow statements, and tax returns to evaluate the financial health of clients Learns how to assess the credit risk associated with each client and how to assign appropriate credit limits based on established credit policies and risk criteria. Under supervision, utilizes the credit scoring models and/or credit analysis techniques to determine credit ratings and provide recommendations for credit a ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Negotiation, Oracle

ประเภทงาน:

งานประจำ

• Responsible for collection process including negotiation with escalation customers on payment in accordance to company SOP Handle escalation from staffs on collection matters Monthly account review with the staffs Review and propose accounts for legal/3rd party collection agency Driving the team to meet KPI being set by management Monthly reporting on collection performance with senior management Propose accounts for provision/write off when required Propose, review and implement collection process improvement Any other collection related duties as assigned.
• University degree preferred At least 6 years collection experience, of which 3 years in managerial role Oracle experience preferred.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Leadership Skill, Power BI, Python, English

ประเภทงาน:

งานประจำ

• Collection Strategy Design and Testing Own the champion/challenger discipline for collections. Design segmentation and treatment strategies contact intensity, channel allocation, timing, messaging, settlement and restructure offers build them as properly controlled tests with holdout groups, and measure the incremental effect. Kill what does not work; scale what does.
• Recovery and Legal Analytics Analyse recovery performance on the write-off pool, repossession and auction outcomes, litigation returns and timelines, and discounted set ...
• Collection Economics Track the ratio of collection cost to payments received at channel and segment level. Identify segments where the cost of recovery exceeds the value of the recovery, and remediate them. Bring financial discipline to a function that can very easily spend more than it collects.
• Root Cause Analysis When performance misses target, find out why. Separate portfolio mix effects from strategy effects from execution effects, and be able to defend the distinction under challenge.
• Automated Performance Monitoring Design and automate the tracking of collection key risk indicators through code, queries and BI dashboards. There are zero routine jobs producing old-style monthly reports in this team; everything is automated.
• Data Integrity Collection performance data is only useful if it is honest. Build the analytics and controls that detect activity-log manipulation, channel misattribution and incentive gaming, and escalate what you find.
• System.
• Definition Translate strategy into system capability. Write the business requirements for collection system and mobile application enhancements allocation rules, work queues, action logging, promise-to-pay capture, telephony integration and see them through design, user acceptance testing and release.
• Strategic Insight Turn complex analysis into clear, short, actionable recommendations for senior leadership.
• How Your Performance Will Be MeasuredYou will be measured on outcomes, not on activity: flow rates and cure rates against target; recovery rate on the write-off pool; net credit cost against the approved annual target; cost of collections as a proportion of payments received; turnaround time for collection strategy and parameter changes; and the number of initiatives you start yourself that have a measurable impact on credit cost.
• The Ideal Candidate: An Analytical StrategistWe are seeking a highly analytical and quantitative individual with an exceptional analytical mindset, high grit, and a genuine appetite for using data to solve messy commercial problems. The ideal candidate is a high performer who is not afraid to challenge assumptions including senior ones and who feels personal ownership of the credit losses this company incurs.
• Preferred Experience & Qualifications.
• Professional Experience 2-5 years in collections analytics, credit risk, decision science, or another highly quantitative role, preferably within consumer finance or banking. Hands-on collections or recovery experience is an advantage, but it is not a substitute for analytical ability. We will consider exceptional fresh graduates with rare quantitative aptitude and determination.
• Strong Educational Foundation A Bachelor's degree or higher in a quantitative field such as Statistics, Economics, Finance, Engineering, Mathematics, Data Science or a related discipline.
• Expert-Level Technical Skills You must be an expert in SQL and Python, with a deep working knowledge of BI tools such as Power BI. We do not do manual reports; everything is done through code and dashboards. Basic skills like pivot tables and spreadsheets are not enough for this job. Your technical and analytical skills will be rigorously tested.
• Experimental Rigour You understand test and control design, sample sizing, and the difference between correlation and causation and you can explain to a skeptical executive why a result is real.
• Demonstrated Commitment A track record that showcases dedication and focus. We are for individuals eager to build with us for the long term.
• Essential Qualities & Skills.
• High Grit You have the resilience and perseverance to dig through complex, imperfect data and push through difficult analytical challenges without giving up.
• Exceptional Problem-Solving A deep curiosity and a hypothesis-driven approach to finding where recovery value is being lost.
• Commercial Judgement You understand that the objective is not the lowest delinquency or the highest recovery rate, but the best economic outcome for the company and a fair outcome for the customer.
• Highly Logical & Quantitative You have a natural ability to think in terms of numbers, probabilities and systems. You are driven by data, not assumptions.
• Rapid Learner You are energized by new challenges and can quickly master new analytical techniques and the specific nuances of the title loan and collections business.
• High Level of Ownership A proactive, founder mentality. You do not wait to be told which analysis to run.
• Elite Communication Skills A strong command of English is essential, as you will report to foreign management, and professional Thai is required to work effectively with collection teams, branches and external agencies. You must be able to distil complex quantitative analysis into clear, concise insight for senior leadership.
• Low Ego, High Impact You are a collaborative team player focused on driving results and protecting the company's assets.
• Additional.
• This role is based full-time at our Headquarters in Greater Bangkok Pak Kret.
• Commitment to Excellence We need hard workers. We believe that building anything great requires a level of focus and dedication that is incompatible with a conventional "work-life balance". We explicitly reject this mindset because it does not lead to extraordinary outcomes. This is a role for those who are passionate about their work and are willing to dedicate the long hours required for deep, impactful analysis.
• Compensation and BenefitsYour actual level and base salary will be determined on a case-by-case basis and may vary based on job-related knowledge, skills and experience. The base salary is just one part of your total rewards package. You will also receive access to comprehensive benefits, paid leave and other company perks, which will be discussed during the interview process.
• Equal Opportunity EmployerOur company is an Equal Opportunity Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, religion, gender, disability status, age, sexual orientation, gender identity, or any other legally protected status.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Microsoft Office, Internal Audit, Data Analysis, Power point

ประเภทงาน:

งานประจำ

• Special Projects and Process Improvement.
• Design and implement automation (RPA / system enhancement) to reduce manual work, error rate, and turnaround time.
• Be able to initiate transformation of premium collection processes across all payment channels (digital, transfer, cheque, bank deduction).
• Partner with IT, PMO, and vendors to deliver transformation projects.
• Redesign collection and reconciliation processes with embedded controls and audit readiness.
• Establish standardized SOPs, control checkpoints, and escalation mechanisms.
• Ensure alignment with Group policies, OIC requirements, and internal audit expectations.
• Premium Collection Operations Execution & Control.
• Ensure end to end accuracy of premium collection processes for both new and renewal business, including AML screening, premium posting in the core system (AS400), and preparation of premium receipt reports for accounting.
• Review and validate premium collection transactions to confirm completeness, accuracy, and compliance with company policies, standard operating procedures, and regulatory requirements.
• Monitor and control each stage of the collection workflow to ensure disciplined execution, adherence to internal control standards, and timely identification and escalation of errors or exceptions.
• Coordinate closely with the Collection colleague and related team to maintain smooth daily operations, provide technical guidance on issue resolution, and ensure consistent process application across all cases.
• Payment Method coming from.
• Digital Payment Method (Gen Pay).
• Transfer (Sale Channels, Call Center).
• Cheque / - Customer Walk-in.
• Billing Notification Letter.
• Bank Deduction (Renewal - Recurring Payment).
• Premium Reconciliation and Control Management.
• Reconcile premium collections, bank statements, and related charges to ensure accuracy, completeness, and timely closure.
• Review and validate reconciliation results in a checker capacity, ensuring compliance with internal control standards and audit requirements.
• Investigate, analyze, and resolve reconciliation discrepancies within defined SLA.
• Drive continuous improvement by identifying control gaps, streamlining reconciliation workflows, and supporting automation initiatives.
• Refund Premium Collection to customers.
• Execute the premium refund process by coordinating with banks and internal stakeholders, including POS and Accounting.
• Ensure timely and accurate updates of refund transactions in the premium reconciliation records for accounting purposes.
• Liaise with banks to resolve refund issues or delays promptly, ensuring smooth resolution and a positive customer experience.
• Bachelor's degree in business administration, Finance and Accounting, or related fields.
• Minimum 5 years of experience in premium collection, insurance operations, or financial transaction processing. Experience working with AS400 is preferable.
• Strong exposure to process transformation, automation, or operational excellence initiatives.
• Solid understanding of end to end premium collection, reconciliation, accounting interface, and controlsStakeholder Management: Coordinate with other departments and external partners.
• Strong ownership mindset with a proactive, "can-do" attitude and ability to drive results under pressure.
• Good team player with service minded and self-development ability.
• Attention to details and good communication skills.
• Intermediate Level in English both written and spoken.
• Proficient in Microsoft Office applications, particularly MS Excel (e.g., data analysis, reconciliation tracking), PowerPoint, and Word.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ทุกสาขา (สาขาบริหารธุรกิจ การเงิน การบัญชี เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้องจะได้รับการพิจารณาเป็นพิเศษ).
• อายุไม่เกิน 36 ปี.
• มีบุคลิกภาพดี มนุษยสัมพันธ์ดี และมีทักษะการเจรจาต่อรอง.
• สามารถสื่อสารและแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความรับผิดชอบ ซื่อสัตย์ รอบคอบ และรักษาความลับของลูกค้า.
• สามารถเดินทางไปปฏิบัติงานภาคสนามได้.
• สามารถขับรถยนต์หรือรถจักรยานยนต์ และมีใบอนุญาตขับขี่ที่ยังไม่หมดอายุ.
• สามารถใช้โปรแกรม Microsoft Office และระบบงานคอมพิวเตอร์ได้.
• หากมีประสบการณ์ด้าน ติดตามหนี้ เร่งรัดหนี้ สินเชื่อ ปรับโครงสร้างหนี้ งานภาคสนาม จะได้รับการพิจารณาเป็นพิเศษ.
• สอบถามข้อมูลเพิ่มเติม: โทร. 02------867 (คุณพนิตพิมพ์).
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Leading cross-functional initiatives.
• Driving stakeholder alignment and decision-making.
• Ensuring successful adoption across business users.
• Delivering scalable, compliant, and customer-centric solutions.
• Role and.
• Process Analysis & Improvement.
• Analyze end-to-end processes across Retail Credit & Collection operations to identify inefficiencies, bottlenecks, rework, and improvement opportunities with direct operational impact.
• Apply structured problem-solving and prior work experience to assess issues, frame clear problem statements, and propose practical, data-informed improvement ideas.
• Work closely with business users and stakeholders to understand operational pain points and decision drivers across different functions.
• Support the design of improved processes, including process flows, SOPs, and work instructions, contributing to the foundation of scalable and sustainable operations.
• Project & Implementation Support.
• Contribute actively to cross-functional improvement initiatives and projects, gaining exposure to stakeholders from Operations, Risk, IT, and related teams.
• Take ownership of assigned tasks or workstreams within improvement projects, with accountability for quality, timelines, and outcomes.
• Support solution implementation and change activities, including communication, training preparation, and rollout coordination, ensuring ideas are translated into real operational change.
• Monitor implementation progress, identify risks or dependencies, and proactively raise issues to support effective decision-making.
• Stakeholder & Change Management.
• Manage and influence cross-functional stakeholders to align priorities and drive decisions in a complex environment.
• Facilitate workshops and discussions to gather requirements, align expectations, and drive clarity.
• Lead change management activities to ensure successful adoption of new processes and systems.
• Identify resistance and proactively drive user adoption and behavioral change.
• Performance Monitoring & Continuous Improvement.
• Support the tracking and analysis of key process performance metrics (e.g. turnaround time, productivity, error rate) to assess improvement effectiveness.
• Participate in post-implementation reviews to evaluate results, capture learnings, and identify further enhancement opportunities.
• Contribute insights and ideas to the team's continuous improvement roadmap, helping prioritize initiatives with the highest business impact.
• Documentation & Governance.
• Prepare and maintain clear and structured documentation such as process maps, SOPs, business requirements, and project materials to support transparency and knowledge sharing.
• Ensure process changes are aligned with internal policies, control standards, and governance requirements in a regulated banking environment.
• Bachelor's degree or higher in Industrial Engineering, Business Administration, Economics, Statistics, Information Technology, or related fields.
• At least 1-3 years of working experience in operations, process improvement, consulting, analytics, project-based roles, or related fields.
• Strong analytical thinking, ability to structure problems, and willingness to learn complex business processes.
• Preferred.
• Experience in banking, financial services, or large-scale operations environments.
• Exposure to process improvement, operational projects, or cross-functional initiatives.
• Experience and knowledge in banking business and retail product related regulatory and compliance.
• Communication & Presentation, Stakeholder and Time management, Problem solving, Negotiating skills.
• Learning Agility.
• Analytical Thinking.
• Adaptability.
• Collaboration & Communication.
• Continuous Improvement Mindset.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Product Development, Microsoft Office, Accounting, Telesales, SAP, ERP

ประเภทงาน:

งานประจำ

• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Search Jobs.
• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Associate, Inward Remittance - Collection.
• 04/06/2026.
• Work closely with Accounting, Sales teams, and external clients to ensure billing, payment collection, and bank reconciliation processes in SAP are completed accurately and on time.
• Handle billing cycles and payment follow-ups to support compliance with tax regulations and provide timely reporting to management.
• Coordinate financial documentation and reconciliation tasks to maintain smooth operations, resolve discrepancies, and uphold organizational transparency.
• Job Responsibilities.
• Issuing Receipts/Tax Invoices in SAP.
• Prepare and deliver receipts/tax invoices to customers accurately and on time.
• Verify payment details such as credited amounts, VAT, withholding tax, and customer information.
• Record receipt issuance in the SAP system.
• Store receipts and related financial documents in SAP.
• Monitor and validate withholding tax certificates to ensure accuracy and timely submission to Accounting.
• Provide information and respond to customer or Accounting inquiries regarding receipts or payments.
• Bill Placement and and follow up on customer payments for invoices issued in SAP.
• Deliver billing documents to customers/partners according to their billing cycle.
• Prepare summary reports on billing status and debt collection for management.
• Follow up on customer payments to ensure deadlines are met.
• Communicate and negotiate with customers in cases of delayed payments or disputes over billing documents.
• Coordinate with Accounting and Finance to record payments and update outstanding debt status.
• Prepare authorization letters for check collection from government agencies.
• Bank Reconciliation.
• Review and monitor accounting entries such as deposits, transfers, checks, and expenses.
• Prepare accurate and timely Bank Reconciliation Reports.
• Maintain reconciliation records and supporting documents for internal and external audits.
• Coordinate with Accounting, payment operation units, and Sales to correct or update erroneous or missing entries.
• Bachelor's degree in finance or accounting.
• 1-2 years of experience in billing, collections, or bank reconciliation (internship experience acceptable).
• Familiarity with SAP or ERP systems (training or certification is an advantage).
• Basic knowledge of tax regulations including VAT and withholding tax.
• Strong attention to detail and accuracy in financial documentation.
• Good communication and interpersonal skills for cross-functional collaboration.
• Proficiency in Microsoft Office, especially Excel.
• TRUE CORPORATION.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
• Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Multitasking, English, Thai

ประเภทงาน:

งานประจำ

• Reservation Operations.
• Process daily reservations across all booking channels accurately and efficiently.
• Handle reservation inquiries, modifications, extensions, and cancellations in a timely manner.
• Collect payments, verify payment status, and ensure payment information is accurately recorded.
• Coordinate with internal teams, including Guest Operations and Guest Services, to ensure a smooth guest journey.
• Follow reservation procedures and service standards to maintain accuracy and quality.
• OTA Channel Management.
• Manage and update property listings across OTA platforms, ensuring accurate availability, pricing, and property information.
• Ensure room inventory is correctly synchronized across all booking channels.
• Monitor availability, pricing, promotions, and property content to support bookings and revenue.
• Monitor OTA performance and flag any issues or discrepancies to the relevant team.
• Coordinate with OTA account managers to resolve listing issues, mapping errors, or system discrepancies when required.
• Sales & Closing.
• Respond to reservation inquiries and convert leads into confirmed bookings using effective sales techniques.
• Follow up with potential customers to maximize booking conversion.
• Upsell and cross-sell additional services, room types, or upgrades where appropriate.
• Provide accurate pricing information and negotiate within approved company guidelines.
• Customer Service.
• Provide friendly and responsive service to customers throughout the reservation process.
• Respond to customer questions and requests promptly and professionally.
• Handle and resolve basic reservation-related issues, escalating complex cases to the appropriate team when necessary.
• Maintain a positive customer experience and ensure accurate communication throughout the booking journey.
• Minimum of 1 year of experience in a reservation or similar role.
• High Proficiency in English and Thai (especially written).
• Strong sales skills to secure reservations and driving bookings.
• Experience with managing reservations through various online channels and OTA platforms.
• Excellent organizational and multitasking abilities.
• Proficient in using reservation management software and tools.
• Exceptional customer service skills and a problem-solving mindset.
• Familiarity with property management systems and booking engines.
• Excellent sales and customer service mindset.
• Familiarity with the Bangkok condo market is a plus.

ทักษะ:

Statistics

ประเภทงาน:

งานประจำ

Order, Quotation, and Complaint Management Order Acceptance and Review: Recording customer orders, checking for completeness and accuracy, clarifying queries, and confirming orders Quotation Process: Creating and sending quotations, following up, and adjusting as necessary. Complaint Handling: Receiving, documenting, and initial review of complaints. Initiating internal processes (e.g., to Quality Management or Logistics for returns) and communicating solutions to the customer until resolution. 2. Written and Telephone Customer Support Answering inquiries via email, phone regarding ...

ทักษะ:

IC License

ประเภทงาน:

งานประจำ

• ร่วมนำเสนอผลิตภัณฑ์และวางแผนกระตุ้นยอดขายของผู้สนับสนุนการขาย BLA ที่มีอยู่ในปัจจุบัน ผ่านกลยุทธ์ต่างๆ.
• จัดอบรมหรือกิจกรรมต่างๆ ให้กับผู้สนับสนุนการขาย BLA เพื่อเพิ่มพูนความรู้ด้านการลงทุนและกองทุนต่างๆ.
• ให้ข้อมูลกองทุน ตอบข้อสอบถาม ช่วยเหลือแก้ปัญหา รวมทั้งติดต่อและประสานงานกับหน่วยงานภายในและภายนอกบริษัท เพื่อให้การปฏิบัติหน้าที่ของผู้สนับสนุนการขาย BLA เป็นไปอย่างราบรื่น.
• จัดส่งข้อมูลเกี่ยวกับกองทุน และ/หรือข้อมูลที่เป็นประโยชน์ต่อการปฏิบัติหน้าที่ของผู้สนับสนุนการขาย BLA.
• สำเร็จการศึกษาป.ตรี/โท บริหารธุรกิจ เศรษฐศาสตร์ การเงินการธนาคาร การตลาด หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์ทำงานด้านธุรกิจกองทุนหรือดูแลช่องทางการขายจะได้รับการพิจารณาเป็นพิเศษ.
• มีใบอนุญาต IC License.
• มีความสามารถในการใช้ภาษาอังกฤษได้ดี.
• มีใจรักงานบริการ มีความอดทน และสามารถทำงานภายใต้ความกดดันได้ดี.
• ผู้ที่สนใจสามารถสมัครผ่าน website https://www.bblam.co.th.
• บริษัทหลักทรัพย์จัดการกองทุนรวม บัวหลวง จำกัด.
• 175 อาคารสาธรซิตี้ทาวเวอร์ ชั้น 7 ชั้น 21 และ ชั้น 26 ถนนสาทรใต้.
• แขวงทุ่งมหาเมฆ เขตสาทร กรุงเทพฯ 10120.
• e-mail: [email protected].

ประเภทงาน:

งานประจำ

• every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a.
• key role.
• in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Front Office / Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and ...

ประเภทงาน:

งานประจำ

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual c ...

ประเภทงาน:

งานประจำ

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual c ...

ทักษะ:

Outgoing Personality, Public Relations

ประเภทงาน:

งานประจำ

• At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things and believe that a warm welcome and a genuine smile ...
• KEY.
• To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotels property. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Avani+ at all times. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Avani+ experience. To develop a close and harmonious working relationship with all hotel departments. To attend hotel events, daily shift briefings and training to improve professional skills. Secure payment by activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Speak using clear and professional language, answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team to reach common goals, listen and respond appropriately to the concerns of team members. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานประจำ

• every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a.
• key role.
• in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hosp ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Personal networks, Thai

ประเภทงาน:

งานพาร์ทไทม์

• ออกบูธประชาสัมพันธ์และหาลูกค้าใหม่
• ให้คำปรึกษาเกี่ยวกับสิทธิประโยชน์ โปรโมชั่น และเงื่อนไขการสมัครบัตรเครดิต
• แนะนำลูกค้าจัดเตรียมเอกสารและดำเนินการสมัครบัตรเครดิตให้ถูกต้องครบถ้วน
• ติดตามผลการสมัครและให้บริการหลังการขายเบื้องต้น
• สร้างความสัมพันธ์ที่ดีกับลูกค้าเพื่อเพิ่มโอกาสในการใช้ผลิตภัณฑ์อื่นของธนาคาร
• ปฏิบัติงานตามเป้าหมายยอดขายและมาตรฐานการให้บริการของธนาคาร
• รายได้แบบ Allowance + ค่า Commission ตาม Tier ผลงาน ไม่มีเพดาน ขึ้นอยู่กับความสามารถของแต่ละบุคคล.
• วุฒิการศึกษาระดับ ปวส. หรือปริญญาตรี ทุกสาขา
• เพศชาย, หญิงอายุ 20 - 40 ปี
• มีบุคลิกภาพดี รักงานบริการ และมีทักษะการสื่อสารที่ดี
• มีความรับผิดชอบ กระตือรือร้น และสามารถทำงานภายใต้แรงกดดันได้
• สามารถใช้คอมพิวเตอร์และสมาร์ทโฟนในการทำงานได้
• สามารถเดินทางออกบูธ ทำการตลาดในสถานที่ต่างๆได้
• หากมีประสบการณ์ด้านงานขายบัตรเครดิต สินเชื่อ ประกัน หรือธุรกิจการเงิน จะได้รับการ พิจารณาเป็นพิเศษ.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

The Customer Care Centre Agent role is responsible to build and retain a long-lasting relationship with new and existing customers in a multi-channel retail environment by valuing and fulfilling customer needs and expectations, understanding customer motivation and expectations, and ensuring a positive shopping experience that creates trust in the IKEA brand. You are passionate about getting a good solution for your customers by identifying the customers' needs and using your knowledge of the IKEA systems and processes to offer solutions. You take ownership for resolving your custo ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Personal networks, Thai

ประเภทงาน:

งานประจำ

• ควบคุมติดตามและวิเคราะห์ผลการดำเนินงานของทีม
• Coaching&Training พนักงานขายทั้งใหม่และเก่า
• สนับสนุนทีมในการหาลูกค้าใหม่และเพิ่มโอกาสทางการขาย
• ดูแลมาตรฐานการให้บริการลูกค้าและคุณภาพใบสมัครบัตรเครดิตให้เป็นไปตามนโยบายของ ธนาคาร
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ไขปัญหาและสนับสนุนการดำเนินงานของทีม
• จัดทำรายงานผลการขาย สรุปผลงาน และนำเสนอแนวทางพัฒนาทีมต่อผู้บังคับบัญชา
• ผลักดันยอดขายบัตรเครดิตและผลิตภัณฑ์ทางการเงินอื่นๆ ของธนาคารให้ได้ตามเป้าหมาย.
• วุฒิปริญญาตรี ทุกสาขา
• เพศชาย - หญิง อายุ 25 - 45 ปี
• มีประสบการณ์ด้านงานขายบัตรเครดิต สินเชื่อ หรือผลิตภัณฑ์ทางการเงินอย่างน้อย 2-5 ปี
• มีประสบการณ์บริหารทีมขายหรือเป็น Team Leader / Supervisor จะได้รับการพิจารณาเป็น พิเศษ
• มีภาวะผู้นำ สามารถกระตุ้นและสร้างแรงจูงใจให้ทีมงานได้
• มีทักษะการบริหารจัดการ การแก้ไขปัญหา และการตัดสินใจที่ดี
• มีทักษะด้านการสื่อสาร การนำเสนอ และการเจรจาต่อรอง
• สามารถปฏิบัติงานนอกสถานที่ได้
• ใช้งาน Microsoft Office และระบบรายงานผลการขายได้.