เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Monthly transaction monitoring with high risk business rules.
• Coordinate with partners and operation team to update client information from monitoring results.
• Coordinate with internal and external parties and mailbox monitoring with correspondence tracking.
• Coordinate with fraud and incidents team for fraud prevention and correction.
• Incident and complaint monitoring and supports (Co-ordinate with clients in case of incidents).
• Monitoring, coordinate and resolve case from Saleforce.
• Support information for Call Center such as Wallet status etc.
• Be a 2nd tier of Call center to support SCB Planet Plus clients.
• Qualification Bachelor s degree in business, marketing, business computer, IT or related field.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills to quickly response to customer or internal team.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.